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MobileHelp

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7.6

Overall Score

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J Concord, CA

It is for my elderly mother. It’s best to have security and it seems to be fine and handy and convenient.

4 years ago

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We appreciate your feedback. Is there anything we can do to earn a higher rating?

Jun. 20th, 2020

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Anonymous Brooklyn, NY

When I call with questions, I found the help line very helpful.

4 years ago

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David Canton, OH

My mother wears it. They’ve always been very helpful when I’ve called them.

4 years ago

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Ray Bend, OR

Customer support is good and overall they are good and I like it.

4 years ago

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Anonymous Flemington, NJ

It's absolutely fine. They’ve been very courteous and helpful on the phone.

4 years ago

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Gloria Athens, AL

I like the set up and really all of it. I don’t dislike anything.

4 years ago

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John Rochester, NY

I like it. It’s affordable. They always answer in customer support.

4 years ago

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Judy Hot Springs National Park, AR

It is convenient and there when I need it. It’s just a good company.

4 years ago

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Mary Washington, DC

I’ve had mobile help for about a year and it is working beautifully.

4 years ago

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Brenda Hector, MN

Obviously working, though it is very touchy, my cat set it off the other day.

4 years ago

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Tammy Luling, TX

Testing was very easy and set up was easy to. It is very convenient.

4 years ago

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Mike Littleton, CO

Mobile Help’s device is easy to use and customer service is also easy.

4 years ago

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Jacqueline San Diego, CA

I used it once and the paramedics came right away. It was excellent.

4 years ago

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Bok Lakewood, WA

The necklace is very comfortable and easy to operate and very safe.

4 years ago

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Britni Tyler, TX

The gentleman whoever helped me was extremely knowledgeable and helpful.

4 years ago

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Anonymous Denham Springs, LA

Since I signed up, it's been great. It will cover me everywhere.

4 years ago

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Anonymous Bonneau, SC

The device is easy and accessible. I've had no problems with them.

4 years ago

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Suzie Lima, OH

They did a good job answering any questions and their products are nice.

4 years ago

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Marlene Vero Beach, FL

I like the fact that I can leave my home and still be covered.

4 years ago

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Anonymous Angola, IN

I tested it, it works great. The band I wear around my arm is burning my arm.

4 years ago

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Kim Phoenix, AZ

I like that it's there in case it's needed but is othewise not intrusive

4 years ago

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Shirley Canton, OH

I haven't used it yet. I just tested it and they came over really fast.

4 years ago

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Marlene Lake Worth, FL

When I received it, I tested it and it works. It's very, very fine.

4 years ago

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Alice Daleville, AL

I liked the customer service. I don't have any dislikes about the device.

4 years ago

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Suzanne Alderson, WV

I got immediate results. I hit it accidentally once and had help immediately.

4 years ago

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Janet Las Vegas, NV

They are helpful. It's good when I'm home alone and helps me.

4 years ago

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Priscella Grass Valley, CA

It's nice to know it's safe and I can always contact the MobileHelp people.

4 years ago

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Allen Sioux City, IA

The other day they helped me to stop false alarms. I like it despite it being so sensitive in giving false alarms.

4 years ago

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Reply from MobileHelp

We are happy to hear that we were able to resolve your issue!

Jun. 11th, 2020

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Gladys Colby, KS

I think they're wonderful peaople. They've always been here when they said.

4 years ago

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Anonymous Sunset, SC

The device tested fine but we have not used it. Everything worked out okay.

4 years ago

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R Whitehall, PA

Very high quality and easy to use. I have tested it and it worked fine.

4 years ago

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Michelle Connersville, IN

They have been responding well to the testing on it. I like the fall detector.

4 years ago

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Anonymous Stoystown, PA

It's really handy and for safety. I just tested it satisfactorily.

4 years ago

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Nora Sacramento, CA

They are very helpful with set up and everything. It's working fine.

4 years ago

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Jeanne Bethlehem, PA

I've tested it several times and there is nothing I dislike about it.

4 years ago

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Anonymous Portland, OR

I like that the pendant includes fall. My dad tested it and he said it worked fine.

4 years ago

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Sue Conneaut Lake, PA

They called us when my brother tested it and it was just fine.

4 years ago

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Mary Marion, IL

The first time we tested it, everything went fine. We haven't had it long.

4 years ago

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Maxine Houma, LA

I've been testing it on and off. They get here all the time, it comes in handy.

4 years ago

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Anonymous Pawleys Island, SC

It's a little heavy. I only tested it once and it worked fine.

4 years ago

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Lois West Palm Beach, FL

I tested it about a month ago. They are professional and knoweldgeable.

4 years ago

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Sammie Martin Oakland, MI

Everyone was sooo king and informative--and your return policy

4 years ago

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Bask Redmond, WA

They were easy to setup and use. The phone setup was good and easy to follow

4 years ago

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Darin Stuiber

Everyone has been very informative and very nice to talk to.

4 years ago

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Gloria redhead

Dropped my button. They called right away. Didn't need help.

4 years ago

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Lisa

Customer service is excellent; extremely patient and helpful

4 years ago

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Roberta for Almedia

Because my mom is new to the service & thankfully she has not yet needed to use the service.

4 years ago

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Laura Grill

I thought I ordered indoor service only but got indoor and travel service. Decided that was OK

4 years ago

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CHRISTINE PATTON

hit button in area and immediately was asked if I needed help.

4 years ago

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Adelaide

Great customer service, reliable equipment that's easy to use

4 years ago