Best Company badge 10,000 Reviews MobileHelp Logo

MobileHelp

star star star star star_half

7.5

Overall Score

sell See Special Offer chevron_right

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Englewood, FL

Customer support is very good. The unit is very convenient. It works.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tim Johnston Murrayville, GA

great customer service and very helpful getting everything set up

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brenda Vierling Shafer, MN

Good product, affordable, easy to use. Good customer service

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Debby Tomassini Long Beach, CA

Reliable service, professional customer service and good follow up

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Esther Springfield, OR

I have accidently set it off twice and help was instantly answering the call.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gail Port Allen, LA

MobileHelp excels in all areas: customer service, costs, quality.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Geraldine Greiber Sauk City, WI

Feel safe-Easy to use-easy to test-hope I never have to use it

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gwyneth Thompson Jersey Shore, PA

I like the portability of this system as I am very active outside the home.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

JoAnne Smith Collinsville, AL

Buttons are to easily pushed sending out an alarm, but I am impressed with the quick response.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

joyce lenhardt Winter Garden, FL

haven't had an emergency yet but have always been very prompt when we ran tests

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lise Duval Sorrento, FL

Great service and great price compared to another well known company

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lois Booth Plymouth, MA

Very responsive. Contact me immediately whenever I have an issue

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Patricia Santa Rosa, CA

Very helpful n setting up the service. They were there when I needed them.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Elsa Pensacola, FL

Device is comfortable and convenient and I like that about it.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Anonymous Richmond, CA

When I accidentally set it off, it responded appropriately and I was able to turn it off.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Nona Bauer La Belle, MO

Prompt response to alerts, courteous and knowledgeale staff, staff speaks proper english!!

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Randy Colorado Springs, CO

Easy to use , great alert response Cost of service was less than others

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Renee Holzman Portland, OR

I have not needed to use it yet. Communication has been good.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Meredith MacMillan Newton, NC

Great product, very inclusive, and wonderful customer service.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sharon Moore Lexington, KY

Quick response time. Contacted my brother quickly when I needed help..

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dean West Unity, OH

peace of mind knowing you are there when my wife is out of town for work

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Allison Des Moines, IA

It work for me when I needed it and the service very helpful

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Patricia Banner, WY

It is really sensitive but I still like it. I would recommend it.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marie Ooltewah, TN

Everything is okay so far. I like having help when I need it.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lori Florence, MA

They are very easy to deal with as well as very helpful with my mother-in-law.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Elizabeth Traficante RE: Kathleen Fox Summerfield, FL

my daughter feels safer and more secure with the mobile help

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Amy J. Tioga, TX

Quick, professional response and it gives me peace of mind for my loved one.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dolores Melnicoff Tucson, AZ

The salesperson was extremely personable, likable and extremely helpful.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Berg Pahrump, NV

They are a very reliable Company and they do what they say they will do.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Debbie Degolllado Schertz, TX

Robert was very helpful and was able to answer all my questions

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Teresa Mapleton, IA

They get to your call in the right time even if you have set it off acciendtally.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Flowood, MS

I like the little watch parts that you can wear and alert, it is handy.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Anonymous Ardmore, OK

They are very patient and answer all questions when you call customer support. It was easy to set up. It works great.

4 years ago

MobileHelp Logo

Reply from MobileHelp

We are happy to hear about your experience! Is there anything we can do, to earn a higher rating?

Aug. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ann Pekin, IN

The price is the best. I have tested it once and it was easy to use.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Greenville, TX

All the people I have spoken to in customer support were very helpful.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Jacksonville, IL

Everything had come together for me. They have really helped me a lot.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Teresa Saint Petersburg, FL

I feel safe with mobile help but I don’t like the bracelet on your wrist.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rose Newberry Springs, CA

So far it has been helpful, I like everything about the product.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lisa Clearwater, FL

I like the convenience of it. I would recommend mobile help.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Larry Ashtabula, OH

Customer support is professional and the device works fine. I like it all.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donald Swenson Hampton, NH

Because they are a great company. Very helpful knowledgeable and professional

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Fred Ocoee, FL

Great customer service and speedy delivery. First fall led to quick response.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Connie Waite Madison, OH

The price and the stuff you get when you order. They great working with you

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donald Indianapolis, IN

They are very friendly and helpful. I know if she needs they are all over it.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Healdsburg, CA

Customer support is very helpful. It went very well when we tested.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Allen Boynton Beach, FL

Sent it back. The server was AT&T and they were a lousy carrier. I was getting false signals and then I was getting no signals. I found it to be unreliable.

4 years ago

MobileHelp Logo

Reply from MobileHelp

We are sorry to hear that you do not have strong coverage with AT&T in your area. We also offer a landline option for those who live in an area with poor cell coverage. We would be happy to discuss that option with you. Give us a call at 877-827-6207.

Aug. 5th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James Nesbit, MS

It’s a good system. It is simple to operate. I feel comfortable with it.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Phoenix, AZ

It is there in the middle the night and I can have it in the shower.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeffrey Myers Bensalem, PA

The unit works very well. My Aunt fell and it gave notice right away.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Charlene J Rentz Hazlehurst, GA

They have helped to get me satisfied with all of my inquiries.

4 years ago