Name: MobileHelp
Rating: 4.6

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Verified Customer

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Bernice Sklar

I accidentally press my button and the response was terrific

5 years ago

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Verified Customer

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Carol Geoghegan

It hard to rate something that you've never used in an emergency..

5 years ago

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Verified Customer

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Frances Flemings

I think the operators are very available.unique monitors and very sensitive

5 years ago

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Jean Graves

Mobile Help works very well. Nice to know you can get whenever you need it.

5 years ago

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Thomas Stemm

Helped me every time I called. Instructions were easy to install the product.

5 years ago

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Nancy lindsey

Things seem to work as planned. I've had no problems Has given peace of mind.

5 years ago

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Sharon Lill

Covers all needs. Simple to set up. Delivers on all expectations

5 years ago

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Verified Customer

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Nancy Vatter

Easy instructions and knowledgeable agents to help with setup.

5 years ago

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Barbara Fernandez

The system has worked for me and is the right fit for my needs

5 years ago

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Janet Westmoreland

A few falls have not set GPS off and the one around the neck has missed going off twice

5 years ago

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Phil Kirk

Everyone I've spoken with there has been very pleasant and helpful.

5 years ago

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Gloria Anderson

They have responded quickly when we tested the equipment. Very easy to operate.

5 years ago

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Barbara Lipow

Very helpful getting started. Emergency contacts were notified immediately.

5 years ago

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Deborah Basham

It's a little pricer than some systems, but I really like your customer service.

5 years ago

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Cheryl wheeler

Because I am covered anywhere I go. I am very happy with the unit.

5 years ago

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Diane case

When I fell they were immediately calling and getting me help

5 years ago

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Anna Krosnecki

Knowledge and kindness of my situation and needs. Also pricing was good.

5 years ago

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Kurt

Very good value. The fall detectror pendant is a little too sensitive, though.

5 years ago

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Joan Reinhart

Follow up and customer care. Testing carried out faithfully.

5 years ago

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Kim Gross daughter of Jean Fox

It was explained very well & all employees were friendly & helpful.

5 years ago

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Claudia

I use it everyday and I sleep with it. I have recommended it to my neighbor.

5 years ago

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Hugh

It seems to work as advertised. I’ve tested it and it works fine. It’s easy to use.

5 years ago

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Joanne

Feel safer with it. I have tested it and the device tested okay.

5 years ago

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Roberta

So far it is okay. The device is alright. I have set it off once by mistake.

5 years ago

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Gary

There has been no pressure from the beginning. It works well and tested fine.

5 years ago

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Verified Customer

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Elaina

Mobile Help is very helpful and nice to work with, I got hooked up from my mom.

5 years ago

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Byron

Everything works fine. It’s convenient. I am very satisfied with it.

5 years ago

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Patricia

I like everything about Mobile Help. I used it about a week and a half ago.

5 years ago

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Verified Customer

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Marilyn

Customer support has knowledge of my questions. I like the device.

5 years ago

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David

It's convenient. I don’t have any problems with mobile help.

5 years ago

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Beth

Good product and quick responses. Everybody should have it to live alone.

5 years ago

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Verified Customer

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Bernice

So far it’s working okay. I don’t like the idea of having to take a bigger piece when I leave the house.

5 years ago

Reply from MobileHelp

Thank you for your feedback! By having the GPS separate from the help button, you never have to take off your help button to charge it - which would leave you unprotected! If you have any other questions or concerns, please feel free to reach out to us at 877-827-6207, Option 1. Thank you for being a valued part of the MobileHelp family!

Aug. 11th, 2020

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Verified Customer

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Betty Lucerne, CA

The team is great. It went off when I tested it but I don’t like the bracelet, it is too stiff.

5 years ago

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Anonymous Eugene, OR

Customer support is lovely and prompt and the device is good. I would recommend.

5 years ago

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Jimmy Walker Mount Dora, FL

Responds quickly to activations, and calls seem loud and clear

5 years ago

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Audrey Abaari Brooklyn, NY

Everyone is courtesy and willing to help and explain services

5 years ago

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Marie Blandford Springfield, KY

The service has been what they said it was and we have had no problems with it.

5 years ago

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MICHAEL F MCMANUS Niagara Falls, NY

superb device - i couldn't use because of morphine pain pump

5 years ago

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Mary Schewe Mason, OH

Respond to push of button right away. So far everything is working fine.

5 years ago

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Nancy Neoga, IL

Quick to answer. Very understandable when grandkids accidentally pushed button.

5 years ago

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Natalie Karol Palm Desert, CA

Seems to be ok.Havnt had reason to use. Like fact that I have both pendants and wristbands

5 years ago

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Nadine Podgorsky Unionville, NY

Did the test and responded immediately . Have confidence in there response

5 years ago

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James Griffith Eagle River, AK

They are very fast to reply to alarms and very patient with me.

5 years ago

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Edward Kovalcik Levittown, PA

Always prompt and courteous quick response time and always there

5 years ago

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Pat carbery Arlington Heights, IL

Accidentally, the mobile went off and the paramedics were here in no time.

5 years ago

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Verified Customer

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Ray Leander, TX

Everyone I have dealt with has been great. Very helpful & informative.

5 years ago

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Richard Boone Exeter, CA

Easy to set up and haven't had to use it but hope it works like it says

5 years ago

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Ronald Grandstaff Lawrence, KS

it is easy to operate, has all the bells and whistle I want.

5 years ago

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Verified Customer

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Sheron sheron ireland Phoenix, AZ

All works well except fall pendent gives false alarms. i would prefer being able to speak into the device.

5 years ago

Reply from MobileHelp

Thank you for your feedback. We would love to speak to you, so that we can provide you ways to limit false alarms. Please give us a call at 877-827-6207, Option 1.

Aug. 11th, 2020

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Verified Customer

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A.J. Shew San Angelo, TX

Good service and knowledgeable people that answer questions quickly

5 years ago