Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

S.Hill

Very helpful for us to get started and very receptive with my mother-in-law!

3 years ago

check_circle

Verified Customer

star star star star star

Julie.. It's for my Mother. She is so grateful to have it!! Me too! Keeps my mind at ease!

Easy set up, great service!!! They call back in seconds not minutes!

3 years ago

check_circle

Verified Customer

star star star star star

R Beeler

Servesives offered with products. Helpful knowledge of product and services

3 years ago

check_circle

Verified Customer

star star star star star

Carole Workman-Allen

Response time - I have only had false alarms but they responded immediately

3 years ago

check_circle

Verified Customer

star star star star star

Monica Ziemer

Every time I have called with concerns I was helped immediately

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Rita rosengren

Doesn't not respond To all falls. I thought the devices were fall sensitive but they are intermittent

3 years ago

Reply from MobileHelp

Hi Rita, We received your review and we apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We're glad to see that you were able to speak with our Technical Support team about this issued and have a replacement sent out. Please let us know if any further assistance is needed. You can reach Technical Support directly by dialing 877-827-6207 Option 1.

Dec. 13th, 2020

check_circle

Verified Customer

star star star star star

Patricia A Harmon

easy set up, pleasant customer service, peace of mind, fast response

3 years ago

check_circle

Verified Customer

star star star star star

WandaManning

Quick to answerand very polite. I have nerer had to call for ambulance.

3 years ago

check_circle

Verified Customer

star star star star star

Joy Berstecher

They answer every time, & seem to care.Im pleased with everything.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Theresa McPhillips

I have a hearing problem. I need to bring my monitor into the bedroom every night. I sometimes forget.

3 years ago

Reply from MobileHelp

Hi Theresa, We received your review and would like to contact you to resolve any issues. Our Technical Support team would be happy to review the equipment with you and see if another one of our systems may better suite your needs. What is the best number for us to reach you? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Dec. 13th, 2020

check_circle

Verified Customer

star star star star star

rex rodriguez

excellent service. product works very good. peace of mine home and travel

3 years ago

check_circle

Verified Customer

star star star star star_border

Marge Murphy

the necklace is very sensitive. Has gone odd twice just setting it on yje counter and once in bed

3 years ago

check_circle

Verified Customer

star star star star star_border

Deborah Modawell

Very understanding on the phone. You ask questions and they almost always have the answer

3 years ago

check_circle

Verified Customer

star star star star star

Deborah Steffen

They are very fast to check on you if you have pressed your button.

3 years ago

check_circle

Verified Customer

star star star star star

Kathy Owens

Great customer support and they care about their customers and their family.

3 years ago

check_circle

Verified Customer

star star star star star

Tom

Wrapped and loaded on time amd everything arrived undamage two states later!

3 years ago

check_circle

Verified Customer

star star star star star

Aaron and Andrea Canowitz

Very kind and efficient and very kind with my silly questions

3 years ago

check_circle

Verified Customer

star star star star star

Nancy Bergeron

we had two false alarms and the first responders had a quick response

3 years ago

check_circle

Verified Customer

star star star star star

Rachel Ventura

have received excellent customer service & have been very helpful

3 years ago

check_circle

Verified Customer

star star star star star

Libby Yunger

There were people around who would have called 911 but you beat them to it

3 years ago

check_circle

Verified Customer

star star star star star

Christina MeGee, daughter

within 48 hours my mom was by herself and fell and you we're there!!

3 years ago

check_circle

Verified Customer

star star star star star

Susan E. Meyer

Because they are so reliable. They have been there whenever I've needed them.

3 years ago

check_circle

Verified Customer

star star star star star

Bill Sommers

Fast response, good value for the price. Easy to set up and use.

3 years ago

check_circle

Verified Customer

star star star star star_border

Howard Bud McFadden

unexpected good service. Received new wrist button because battery signal was low.

3 years ago

check_circle

Verified Customer

star star star star star

Lucille Winton

I have accidently turned mine on and they were right there immediately.

3 years ago

check_circle

Verified Customer

star star star star star

Seri Sergent

There when I needed them. Timely arrival. The mobile speaker was a God send.

3 years ago

check_circle

Verified Customer

star star star star star

Cindy

It very trustworthy and called when mom push the button on an accident

3 years ago

check_circle

Verified Customer

star star star star star

Melody

I really like the portability and excellent quality of the device.

3 years ago

check_circle

Verified Customer

star star star star star

Terry

Their customer support immediately contacts you if something goes wrong.

3 years ago

check_circle

Verified Customer

star star star star star

William

The device is very small and compact. I'm satisfied with the product.

3 years ago

check_circle

Verified Customer

star star star star star

Vivian

MobileHelp is very proactive in contacting me to test the equipment.

3 years ago

check_circle

Verified Customer

star star star star star

Mary

Their customer service is so helpful, and their system is easy to use.

3 years ago

check_circle

Verified Customer

star star star star star

R

They are very responsive when it comes to customer service.

3 years ago

check_circle

Verified Customer

star star star star star

Ruth

Customer service has provided everything I've needed when I've called in.

3 years ago

check_circle

Verified Customer

star star star star star

Diane Simcik

They are everything plus more that they promised they would be.

3 years ago

check_circle

Verified Customer

star star star star star

Mario Zepeda

Customer service is exceptional and the follow up is outstanding

3 years ago

check_circle

Verified Customer

star star star star star

Johanna Wellwood

Helpfulness with answering questions. Ease of using equipment.

3 years ago

check_circle

Verified Customer

star star star star star_border

Dan Staples

Ease of use, family security and peace of mind and service. Dislike push for revue.

3 years ago

check_circle

Verified Customer

star star star star star

Debra James

Great in an emergency. They are kind and caring and helpful.

3 years ago

check_circle

Verified Customer

star star star star star

Gloria Nidus

The emergency staff comes on immediately after I touched button accidently

3 years ago

check_circle

Verified Customer

star star star star star

Dallas Croasmun

Several false alarms and everything worked as presented and expected

3 years ago

check_circle

Verified Customer

star star star star star_border

Irene

so far they have been very helpful and have a live person answer the phone which is great.

3 years ago

check_circle

Verified Customer

star star star star star

Caryl Gorsline

Great customer service. Ease is signing up. Very responsive when needed.

3 years ago

check_circle

Verified Customer

star star star star star

cheryl gatlin

wonderful co. they are professional and wiling to answer any questions

3 years ago

check_circle

Verified Customer

star star star star star

Don G

Outstanding Customer Service. Ease of use. Quality Product. Reasonable Price.

3 years ago

check_circle

Verified Customer

star star star star star_border

Dorothy Rhinehart

good they always answer and are there when you need help even when its a false call they answer

3 years ago

check_circle

Verified Customer

star star star star star

Anonymous

Very professional and caring people with patience to go with it.

3 years ago

check_circle

Verified Customer

star star star star star

Bal saini

Good service and follow up. Very courteous and helpful. The response was quick.

4 years ago

check_circle

Verified Customer

star star star star star

A. Rose

High Quality System and Customer Service at an Excellent Price

4 years ago

check_circle

Verified Customer

star star star star star

K. Altman

Very friendly kind customer relationship. Easy to work with.

4 years ago