Name: MobileHelp
Rating: 4.6

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Verified Customer

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Rosie Wake Forest, NC

I have no trouble with these devices and they are convenient

3 years ago

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Verified Customer

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Linda Parks Philadelphia, PA

Good customer service, good equipment, good prices, good program

3 years ago

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Verified Customer

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Norma Palmer Vicksburg, MI

Because they treat you with respect and answer all your questions

3 years ago

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Linda Allen Topsham, ME

It is helpful wherever I go. Easy to use. Would reccomend to anyone.

3 years ago

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Verified Customer

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Bob Wirt Menomonee Falls, WI

So far everyone has been helpful and the service seems well run

3 years ago

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Verified Customer

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Shane Younker Forks, WA

Very friendly and knowedgable staff. They were always helpful.

3 years ago

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Pam Coburn Columbus, GA

Peace of mind for myself and ability to give my dad his independence.

3 years ago

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Catherine LaMazza Lady Lake, FL

They have all devices to meet your needs... They are always available to help

3 years ago

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Verified Customer

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Tyrone Graham Arverne, NY

I think that I don't have to worry about any falls because I have mobilehelp.

3 years ago

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Verified Customer

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Kathy Dekalb, IL

Professional and efficient. The staff answers quickly when testing the device.

3 years ago

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Verified Customer

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Lois Thayer Indialantic, FL

They are quick to respond. Very comforting to know they are on the other end.

3 years ago

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Christy Rittman, OH

A huge 5 stars! Everyone I have spoken to are so kind and helpful.

3 years ago

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Verified Customer

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RB Severna Park, MD

I received a call about my father falling in the middle of the night and had to chase down answers for hours to find out what happened to him

3 years ago

Reply from MobileHelp

Hello, We received your review and we apologize for any inconvenience you have experienced. Our Technical Support team will be able to help review alerts on your account. We would be happy to have one of our representatives give you a call if any further assistance is needed. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon.

Apr. 2nd, 2021

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Verified Customer

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Larry Barnesville, GA

The price that I can afford, ones that I can trust when I need them

3 years ago

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Theresa Marion Clermont, FL

They are affordable and I like the lock box that was part of my package.

3 years ago

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Steve Nani South Bend, IN

I dropped my device three times and Mobil one answered with a solution.

3 years ago

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Gail K. Dolly Mc Alpin, FL

It answered all of my needs and was easy to install. It also looks good.

3 years ago

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Verified Customer

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Linda White West Palm Beach, FL

Great. Very nice customer service staff. Easy to activate.

3 years ago

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Barbara Marshall Kingston, TN

Every service rep I have spoken to has been patient, kind and knowledgeable.

3 years ago

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Verified Customer

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Mela P Boca Raton, FL

The best service all the way around. Thankful too find Mobile Help !

3 years ago

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Liz Voss Huntersville, NC

I love the equipment and the excellent service. Great options too.

3 years ago

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Mary Kimsey Winter Park, FL

So far so good. I haven't had to use it yet, but so far the test has worked fine

3 years ago

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Verified Customer

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Barbara Jonas. Mount Laurel, NJ

Very courteous and helpful when ordering and setting up system.

3 years ago

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Tom Brownlee Pinckney, MI

Total up front company, very professional and helpful customer service.

3 years ago

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Teresa Patterson Washington, DC

Because the price is low enough for me. I’m on a fixed income

3 years ago

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Mal Middletown, CT

Excellent product; problematic customer service cannot differentiate buyer and user of device

3 years ago

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Kay Hayward, CA

Great customer service helped my mom and I with all our needs

3 years ago

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Loretta Holley Poteet, TX

They respond instantly and have always been so nice, respectful and so helpful.

3 years ago

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Helena Bennett Carmichael, CA

Their response time is almost instantaneous. Very friendly and helpful.

3 years ago

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Verified Customer

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Lois Siloam Springs, AR

It is very easy to set up and it works well with our situation.

3 years ago

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Shirley Barbre-McChesney Englewood, CO

The company is very truthful and efficient and the devices are excellent!

3 years ago

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Mary J Handshuh Bellflower, CA

It's wonderful getting someone to talk to quickly during business hours

3 years ago

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Susan Palman Southampton, PA

The set up was easy. We tested it! We have not used it for am emergency, yet..

3 years ago

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Judy Wolf Blair, NE

They back their product. Any questions are answered right away.

3 years ago

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Alan Rice Everett, WA

Clear communication, fast delivery, easy setup. Need to add a wi-fi based service.

3 years ago

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Verified Customer

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Jacqueline Davidson Lake Cormorant, MS

Very quick response when I accidentally set it off, unlike my previous system.

3 years ago

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Maxine Berghoff White Plains, NY

The response time from alert of device has been a minute or two.

3 years ago

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Alan Weeks Clayton, NC

Easy to install. Has many safety features that we did not even know about.

3 years ago

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George Lear North Las Vegas, NV

So far no problem, set it off one night going to bed and they called right away

3 years ago

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Linda Grim Langley, WA

They respond very quickly. Great products to chose from that meets my needs.

3 years ago

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Verified Customer

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JAC Rockwall, TX

Helpful in assisting to get the correct system; friendly representative

3 years ago

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Dixie Blake Lisbon, OH

Very helpful in answering questions. Informative and patient.

3 years ago

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Margy Bethesda, MD

Just as advertised, it is easy to use. Charging and testing goes very smoothly

3 years ago

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John George Reeds Spring, MO

easy to hook up. Plenty of different options for overall coverage.

3 years ago

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Sheryl Fries Clayton, NY

My device works very well and the staff has very helpful to me

3 years ago

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Betty Lewis Chicago, IL

I have only had the device for a short period. The company reputation seems to be good.

3 years ago

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Dianne L Cahill Freedom, NH

I received everything within a few days. Found it easy to set up!!

3 years ago

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Nilda Fernandez Lutz, FL

Easy to use. One star offer because you do not offer option for Spanish-speaking only help

3 years ago

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Lori Windom, MN

I like how easy it is to use and the people are very nice to talk to and help you

3 years ago

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Anna Castelli Pittsburgh, PA

They were very quick notify me of an emergency regarding my sister

3 years ago