Name: MobileHelp
Rating: 4.6

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Verified Customer

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Wayne G Crestview, FL

Easy to understand and very professional in responses and advice

3 years ago

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Verified Customer

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Sally Gerhardt Johnson City, TN

All contacts with MobileHelp have been pleasant and helpful.

3 years ago

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Verified Customer

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Sarah Atkeison Albuquerque, NM

The one time I needed help it was fast & efficient. THANKS!

3 years ago

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Verified Customer

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Norm Fletcher Indianapolis, IN

Impressed when called, since not needed, yet, hopefully not, but nice to know I do have..

3 years ago

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Verified Customer

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Lissa Messing Fort Lauderdale, FL

The employees are super nice and helpful and the product is user friendly.

3 years ago

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Jinny Johnson Melbourne, FL

Great customer service. Prices are good for the value received.

3 years ago

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Janice A Turner Leoma, TN

We haven't had the device very long but it does seem to be what we needed for elderly parents

3 years ago

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Verified Customer

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J Stewart Mesa, AZ

Great service and fast response times that exceed all expectations

3 years ago

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Verified Customer

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Herminia Torres Westfield, MA

When I got sick they came fast . They did a excellent job. Thank You.

3 years ago

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Glenn Gross Mechanicsburg, PA

Good guidance at all times and go out of their way to help you.

3 years ago

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Verified Customer

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Stephen Campagna Palm City, FL

Very reliable and responsive service. Quality build on the hardware.

3 years ago

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Verified Customer

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Shannah Bober Panama City, FL

The notifications I get about my grandmother are priceless. They help so much.

3 years ago

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Robert Ayton Warminster, PA

Everyone we speak to is helpful and very nice. And the system works great

3 years ago

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Verified Customer

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Ronald Garis King William, VA

The easiness to set up. Have some problem explaining to father. Otherwise it turned out very good.

3 years ago

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Verified Customer

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Terri Allen, TX

Ease of use and good customer service. Know that I am protected wherever I am

3 years ago

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Verified Customer

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Barbara Alba, TX

Very nice and helpful to work with ,worked to get me set up .

3 years ago

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Joann Fortier Hague, NY

Excellent customer service and response time for alerts. Love your products!

3 years ago

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Fred Perel Lake Zurich, IL

Very Detailed. Talked through all the details of the product.

3 years ago

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Dawn Skaggs Memphis, TN

Great customer service and price. Fast shipping is easy set up

3 years ago

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Douglas Gast Holton, MI

The sales people were very easy to understand, and work with.

3 years ago

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Stephanie Rust Caldwell, ID

3 years ago

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Sherri DePalma Alexandria, VA

Fast service. You helped save my husbands life. Thank you from my heart.

3 years ago

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Verified Customer

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Kate Tacoma, WA

very responsive, system easy to use, helpful customer service

3 years ago

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Mattie McFarland Hartsville, SC

Peace of mind, always pleasantly helpful on monthly testings

3 years ago

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sandi stange Fox River Grove, IL

Prompt at answering when my mom has accidently set off the alarm

3 years ago

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Louis Terkla Portland, OR

It works very well and gives me a feeling of excellent security.

3 years ago

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Charletta Grant Philadelphia, PA

Well my mother did not need it thank God but it was there for her to use

3 years ago

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Barbara McMurchy Dallas, OR

Helpful, friendly, always answers my questions, practical advise

3 years ago

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Veda Van Zee Spokane, WA

So far I have been pleased with the friendly, understanding service

3 years ago

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Verified Customer

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Mohamed Bethesda, MD

Staff is very helpful and professional and equipment is easy to work with.

3 years ago

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Lisa Lauria Whiting, NJ

Excellent customer service and always had answers for my many questions

3 years ago

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Cellekque Dorsey Canyon Country, CA

Friendly and affordable. My dad feels safer living alone with the MobileHelp system.

3 years ago

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Ricky DeVeny Fort Myers, FL

Great customer service and very quick to respond if necessary.

3 years ago

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Kyle Ivey Guyton, GA

My mom has fell twice and help has arrived quickly. So it was money well spent

3 years ago

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Michael Gould Woodburn, OR

Complete package. Prompt service. Friendly, knowledgeable staff.

3 years ago

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R Wolf Haymarket, VA

It gives my mom confidence to live alone and she knows she can get help.

3 years ago

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Sandra Snyder Glendale, AZ

The only thing that I don’t like is I have to keep plugging it in to charge it.

3 years ago

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Frank Ames San Diego, CA

Very responsive and helpful, explained the system, tested the system.

3 years ago

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Verified Customer

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Anonymous Flowery Branch, GA

My last order did not go through and I was not told. I need the portable device and they hung up and didn't tell me the order didn't go through.

3 years ago

Reply from MobileHelp

Hello, We received your review and we apologize for any inconvenience you have experienced when placing your order. At MobileHelp we pride ourselves in providing a great experience to our customers, and we would like to ensure that you receive nothing less. We would like to contact you to further assist you with this. What would be the best number for us to reach you on? Please let us know if you have any questions, our Sales team can be reached directly by dialing 800-800-1710. We look forward to speaking with you soon and getting this issue resolved.

May. 19th, 2021

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Verified Customer

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Debbie Thomas Taylorsville, NC

Reliability & ease of use! Great product & customer service!

3 years ago

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Verified Customer

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Jan Dillard Saltillo, MS

Service is great and really appreciated their customer service skills

3 years ago

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Nancy Neff Peachtree City, GA

I like the security of knowing help is available no matter where I am

3 years ago

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Dale Toughill Westville, NJ

We have had a few false alarms, thankfully. But, MobileHelp always responds!

3 years ago

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Verified Customer

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Caroline Nelson Belvidere, IL

Makes me feel safe. It's comforting to know that help is just a button away.

3 years ago

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Brenda Wood Folsom, CA

They responded quickly when my Uncle fell and pushed his button.

3 years ago

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Verified Customer

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Patricia Payer Birch Run, MI

I haven’t had to use it yet. But it makes me feel safer if I should need to.

3 years ago

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Verified Customer

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Luana Martel Santa Maria, CA

I wish their was someway to carry the portable alert in my purse without setting the alarm off.

3 years ago

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Angie Rodriguez Graceville, FL

They’ve returned every ER button call in a timely manner.

3 years ago

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Jeri Johnson Fort Wayne, IN

I feel safe and feel sure I will receive the help I need in a timely manner

3 years ago

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Verified Customer

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Gilda Albert Philadelphia, PA

Customer Service is Great that is all I have to say. Did use the Products yet.

3 years ago