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MobileHelp

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7.6

Overall Score

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Donald Swenson Hampton, NH

Because they are a great company. Very helpful knowledgeable and professional

4 years ago

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Fred Ocoee, FL

Great customer service and speedy delivery. First fall led to quick response.

4 years ago

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Connie Waite Madison, OH

The price and the stuff you get when you order. They great working with you

4 years ago

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Donald Indianapolis, IN

They are very friendly and helpful. I know if she needs they are all over it.

4 years ago

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Anonymous Healdsburg, CA

Customer support is very helpful. It went very well when we tested.

4 years ago

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Allen Boynton Beach, FL

Sent it back. The server was AT&T and they were a lousy carrier. I was getting false signals and then I was getting no signals. I found it to be unreliable.

4 years ago

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Reply from MobileHelp

We are sorry to hear that you do not have strong coverage with AT&T in your area. We also offer a landline option for those who live in an area with poor cell coverage. We would be happy to discuss that option with you. Give us a call at 877-827-6207.

Aug. 5th, 2020

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James Nesbit, MS

It’s a good system. It is simple to operate. I feel comfortable with it.

4 years ago

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Anonymous Phoenix, AZ

It is there in the middle the night and I can have it in the shower.

4 years ago

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Jeffrey Myers Bensalem, PA

The unit works very well. My Aunt fell and it gave notice right away.

4 years ago

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star star star star star

Charlene J Rentz Hazlehurst, GA

They have helped to get me satisfied with all of my inquiries.

4 years ago

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Denise Fried Reading, PA

Excellent customer service, friendly representatives, easy to use equipment

4 years ago

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E.P. Sebastian Raleigh, NC

They are reliable and I know they'll be there when I need them.

4 years ago

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HercNDolly Springfield, VA

Comprehensiveness of various products for different situations and Ease of Use

4 years ago

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Ione Denver, CO

MobileHelp is easy to use, covers everything/everywhere I go, love!

4 years ago

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Anonymous Rocklin, CA

It was easy to set up the device and they were very helpful.

4 years ago

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UC Danville, KS

The product does what it supposed to do. It meets are needs.

4 years ago

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Annie Washington, DC

It's on my wrist and is fine. They responded right away when I tested it.

4 years ago

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Cindy Victoria, TX

I like it all. They are very helpful. It was good and easy to test.

4 years ago

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Bobbi

They Called back right away. Mailed items with Very Quick service

4 years ago

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Deborah G

I accidentally laid on my button. I received a call right away

4 years ago

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star star star star star

George Carl

Patient and helpful in setting up, and answering my questions

4 years ago

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Bernice Sklar

I accidentally press my button and the response was terrific

4 years ago

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Carol Geoghegan

It hard to rate something that you've never used in an emergency..

4 years ago

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Frances Flemings

I think the operators are very available.unique monitors and very sensitive

4 years ago

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Jean Graves

Mobile Help works very well. Nice to know you can get whenever you need it.

4 years ago

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Thomas Stemm

Helped me every time I called. Instructions were easy to install the product.

4 years ago

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Nancy lindsey

Things seem to work as planned. I've had no problems Has given peace of mind.

4 years ago

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Sharon Lill

Covers all needs. Simple to set up. Delivers on all expectations

4 years ago

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Nancy Vatter

Easy instructions and knowledgeable agents to help with setup.

4 years ago

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Barbara Fernandez

The system has worked for me and is the right fit for my needs

4 years ago

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Janet Westmoreland

A few falls have not set GPS off and the one around the neck has missed going off twice

4 years ago

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Phil Kirk

Everyone I've spoken with there has been very pleasant and helpful.

4 years ago

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Gloria Anderson

They have responded quickly when we tested the equipment. Very easy to operate.

4 years ago

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Barbara Lipow

Very helpful getting started. Emergency contacts were notified immediately.

4 years ago

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Deborah Basham

It's a little pricer than some systems, but I really like your customer service.

4 years ago

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Cheryl wheeler

Because I am covered anywhere I go. I am very happy with the unit.

4 years ago

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Diane case

When I fell they were immediately calling and getting me help

4 years ago

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Anna Krosnecki

Knowledge and kindness of my situation and needs. Also pricing was good.

4 years ago

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Kurt

Very good value. The fall detectror pendant is a little too sensitive, though.

4 years ago

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Joan Reinhart

Follow up and customer care. Testing carried out faithfully.

4 years ago

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Kim Gross daughter of Jean Fox

It was explained very well & all employees were friendly & helpful.

4 years ago

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Claudia

I use it everyday and I sleep with it. I have recommended it to my neighbor.

4 years ago

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Hugh

It seems to work as advertised. I’ve tested it and it works fine. It’s easy to use.

4 years ago

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Joanne

Feel safer with it. I have tested it and the device tested okay.

4 years ago

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Roberta

So far it is okay. The device is alright. I have set it off once by mistake.

4 years ago

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Gary

There has been no pressure from the beginning. It works well and tested fine.

4 years ago

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Elaina

Mobile Help is very helpful and nice to work with, I got hooked up from my mom.

4 years ago

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Byron

Everything works fine. It’s convenient. I am very satisfied with it.

4 years ago

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Patricia

I like everything about Mobile Help. I used it about a week and a half ago.

4 years ago

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Marilyn

Customer support has knowledge of my questions. I like the device.

4 years ago