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MobileHelp

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7.5

Overall Score

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Denise Fried Reading, PA

Excellent customer service, friendly representatives, easy to use equipment

4 years ago

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E.P. Sebastian Raleigh, NC

They are reliable and I know they'll be there when I need them.

4 years ago

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HercNDolly Springfield, VA

Comprehensiveness of various products for different situations and Ease of Use

4 years ago

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Ione Denver, CO

MobileHelp is easy to use, covers everything/everywhere I go, love!

4 years ago

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Anonymous Rocklin, CA

It was easy to set up the device and they were very helpful.

4 years ago

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UC Danville, KS

The product does what it supposed to do. It meets are needs.

4 years ago

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Annie Washington, DC

It's on my wrist and is fine. They responded right away when I tested it.

4 years ago

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Cindy Victoria, TX

I like it all. They are very helpful. It was good and easy to test.

4 years ago

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Bobbi

They Called back right away. Mailed items with Very Quick service

4 years ago

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Deborah G

I accidentally laid on my button. I received a call right away

4 years ago

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George Carl

Patient and helpful in setting up, and answering my questions

4 years ago

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Bernice Sklar

I accidentally press my button and the response was terrific

4 years ago

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Carol Geoghegan

It hard to rate something that you've never used in an emergency..

4 years ago

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Frances Flemings

I think the operators are very available.unique monitors and very sensitive

4 years ago

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Jean Graves

Mobile Help works very well. Nice to know you can get whenever you need it.

4 years ago

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Thomas Stemm

Helped me every time I called. Instructions were easy to install the product.

4 years ago

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Nancy lindsey

Things seem to work as planned. I've had no problems Has given peace of mind.

4 years ago

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Sharon Lill

Covers all needs. Simple to set up. Delivers on all expectations

4 years ago

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Nancy Vatter

Easy instructions and knowledgeable agents to help with setup.

4 years ago

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Barbara Fernandez

The system has worked for me and is the right fit for my needs

4 years ago

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Janet Westmoreland

A few falls have not set GPS off and the one around the neck has missed going off twice

4 years ago

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Phil Kirk

Everyone I've spoken with there has been very pleasant and helpful.

4 years ago

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Gloria Anderson

They have responded quickly when we tested the equipment. Very easy to operate.

4 years ago

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Barbara Lipow

Very helpful getting started. Emergency contacts were notified immediately.

4 years ago

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Deborah Basham

It's a little pricer than some systems, but I really like your customer service.

4 years ago

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Cheryl wheeler

Because I am covered anywhere I go. I am very happy with the unit.

4 years ago

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Diane case

When I fell they were immediately calling and getting me help

4 years ago

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Anna Krosnecki

Knowledge and kindness of my situation and needs. Also pricing was good.

4 years ago

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Kurt

Very good value. The fall detectror pendant is a little too sensitive, though.

4 years ago

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Joan Reinhart

Follow up and customer care. Testing carried out faithfully.

4 years ago

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Kim Gross daughter of Jean Fox

It was explained very well & all employees were friendly & helpful.

4 years ago

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Claudia

I use it everyday and I sleep with it. I have recommended it to my neighbor.

4 years ago

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Hugh

It seems to work as advertised. I’ve tested it and it works fine. It’s easy to use.

4 years ago

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Joanne

Feel safer with it. I have tested it and the device tested okay.

4 years ago

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Roberta

So far it is okay. The device is alright. I have set it off once by mistake.

4 years ago

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Gary

There has been no pressure from the beginning. It works well and tested fine.

4 years ago

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Elaina

Mobile Help is very helpful and nice to work with, I got hooked up from my mom.

4 years ago

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Byron

Everything works fine. It’s convenient. I am very satisfied with it.

4 years ago

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Patricia

I like everything about Mobile Help. I used it about a week and a half ago.

4 years ago

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Marilyn

Customer support has knowledge of my questions. I like the device.

4 years ago

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David

It's convenient. I don’t have any problems with mobile help.

4 years ago

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Beth

Good product and quick responses. Everybody should have it to live alone.

4 years ago

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Bernice

So far it’s working okay. I don’t like the idea of having to take a bigger piece when I leave the house.

4 years ago

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Reply from MobileHelp

Thank you for your feedback! By having the GPS separate from the help button, you never have to take off your help button to charge it - which would leave you unprotected! If you have any other questions or concerns, please feel free to reach out to us at 877-827-6207, Option 1. Thank you for being a valued part of the MobileHelp family!

Aug. 11th, 2020

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Betty Lucerne, CA

The team is great. It went off when I tested it but I don’t like the bracelet, it is too stiff.

4 years ago

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Anonymous Eugene, OR

Customer support is lovely and prompt and the device is good. I would recommend.

4 years ago

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Jimmy Walker Mount Dora, FL

Responds quickly to activations, and calls seem loud and clear

4 years ago

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Audrey Abaari Brooklyn, NY

Everyone is courtesy and willing to help and explain services

4 years ago

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Marie Blandford Springfield, KY

The service has been what they said it was and we have had no problems with it.

4 years ago

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MICHAEL F MCMANUS Niagara Falls, NY

superb device - i couldn't use because of morphine pain pump

4 years ago

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Mary Schewe Mason, OH

Respond to push of button right away. So far everything is working fine.

4 years ago