Name: MobileHelp
Rating: 4.6

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Verified Customer

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Jeannette Montour Falls, NY

The product is easy to use and customer service responds quickly.

6 years ago

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Verified Customer

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Betty The Bronx, NY

The product isn't that expensive. The service even works on holidays.

6 years ago

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Virginia Casa Grande, AZ

Customer service answers my inquiries and any questions that I may have.

6 years ago

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Anthony Moneta, VA

I had no trouble setting up the device, and soon after that they contacted me. The device looks pretty.

6 years ago

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Verified Customer

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john17s Farmingdale, NY

The device sometimes detects a fall when I didn't really fall. They answer the phone pretty quick.

6 years ago

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Verified Customer

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Betty

MobileHelp is the best you can get. They offered everything I needed.

6 years ago

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Brenda Perry, MO

I'm really happy with the customer care and the device is convenient

6 years ago

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Bettsy Raleigh, NC

When I have tried my alerts, I get an immediate response from them.

6 years ago

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Fern New Iberia, LA

The few times I pressed the button by accident they were right there.

6 years ago

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Verified Customer

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Marlene Marquette, MI

They answered all of the questions that we wanted to have answered.

6 years ago

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Bill Anchorage, AK

They're always there when we needed it. We have no problems with it.

6 years ago

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Kimberly A Chicago Ridge, IL

Every time I've called they've been very great. Everything has been good.

6 years ago

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Verified Customer

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Judy

Customer service and patience while getting used to the product

6 years ago

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Anonymous

does not hold charge as averteised - 24 hrs at best - limiting quality constantly chrging

6 years ago

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Anonymous

Solid & prompt response time. Even check when power outage occurs!

6 years ago

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Verified Customer

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Heather-daughter Lexington, SC

handle quickly when the accident happened and helped with everything needed

6 years ago

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Verified Customer

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Mary Mitchell Nashville, TN

Great helpful customer service. Love the product. Have had not problems.

6 years ago

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Verified Customer

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Shirleyp Florissant, MO

Had a recent false alarm but very appreciative of the response.

6 years ago

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Karen Holland Visalia, CA

Prompt service. They get you help right when you call them.

6 years ago

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Marcia Crawfordville, FL

my cat accidentally hit the call button and they responded quickly.

6 years ago

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fkp Raleigh, NC

Have always answered my questions in a polite and knowledgeble way

6 years ago

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Shirley Roels Winston-Salem, NC

The product works as advertised, and the customer service has been wonderful

6 years ago

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George R.

They have been very helpful in obtaining the best unit for my situation

6 years ago

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babFl Lakeland, FL

Reasonable price, courtesy of staff,and durability of equipment

6 years ago

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Verified Customer

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Jane B Erway

good service and easy to operate, big help when i mistakenly set off

6 years ago

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Verified Customer

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James Fort Myers, FL

Best for money rate, excellent customer services, very helpful and professional

6 years ago

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barb Brewerton, NY

Doesn`t make me feel stupid when I talk to them They want to help

6 years ago

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Anonymous Lubbock, TX

I rate a#5 because they are quick to respond and very helpful

6 years ago

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Verified Customer

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Anonymous Redmond, OR

It is available at any time, responds when accidentally hit. so far so good!

6 years ago

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Verified Customer

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Rhonda on behalf of son, Nathan San Jose, CA

Great customer service. My son feels safer when wearing his bracelet

6 years ago

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Satisfied Customer San Mateo, CA

Easy set up, safety and security away from home, easy to carry.

6 years ago

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Verified Customer

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Anonymous Corsicana, TX

I am comfortable with the equipment. Even though I haven't had an emergency to prove it.

6 years ago

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Verified Customer

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Patient El Paso, TX

The first product was defective. It was replaced. I was advised to return it . Have not used it yet. Convenient.

6 years ago

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Maribeth Darien, IL

They respond right away when I mistakenly press button of either necklace or wrist band

6 years ago

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Jim Nolan

Very responsive and alert. They apick up instantly when you hit the button

6 years ago

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Daniel Dothan, AL

As soon as I accidentally bumped it, I got immediate attention.

6 years ago

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Shirley Grinnell, IA

The only thing I don't like about it is I have to charge it so often.

6 years ago

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Arlene Hart, MI

The device is really easy to use. I haven't had any problems with it.

6 years ago

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Perry

Customer service is very courteous and seem well prepared. They were very kind.

6 years ago

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Ronda Renton, WA

They were very cordial, concerned, and were easy to deal with.

6 years ago

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Joann Tucson, AZ

The customer service representatives were very understanding and good.

6 years ago

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Jeri Riverside, CA

They were very very informative and receptive to answer questions.

6 years ago

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Sylvia I Phoenix, AZ

It's a very good device. It's very useful and easy to work with.

6 years ago

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Anonymous

It is comfortable to wear around my neck. Able to use it out of state.

6 years ago

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Anonymous Falling Waters, WV

Through GPS, they know where I am and have come right when the call was sent out.

6 years ago

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Anonymous St Louis, MO

They called and gave me all the information I needed, they are always there for you.

6 years ago

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Anonymous

There were false alarms and everybody treated me very courteously.

6 years ago

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Anonymous Linton, IN

Everytime we tested it, the equipment people will respond right away.

6 years ago

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Verified Customer

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Anonymous Oshkosh, WI

The customer service answered me right away when the button was pushed.

6 years ago

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Verified Customer

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Guerry Macon, GA

Every time I have hit it accidentally, they call me immediately.

6 years ago