Name: MobileHelp
Rating: 4.6

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Verified Customer

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doris purvis

every one has been very helpful when I have asked for information

7 years ago

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Verified Customer

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Holly in Buford, GA

ease of getting info before i was a customer & ease of setting up new account

7 years ago

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Verified Customer

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Jennifer Patchen Seeley Lake, MT

I liked that it operates on cellphone service. It's small and very accessible.

7 years ago

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J. M. Waupun, WI

I got this device because I'm old. I use it both during daytime and nighttime.

7 years ago

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Anonymous

I liked the online recommendations I saw. It was easy to set up, and straightforward to use.

7 years ago

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Verified Customer

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Claudette Beverly Richmond, VA

I got it because I understand it could be used anywhere in the country.

7 years ago

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Verified Customer

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Happy,Martha.

Gives you support and trust as you go outside about your day

7 years ago

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Verified Customer

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Na Tampa, FL

Excellent products and service! I would recommend them to anyone.

7 years ago

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Verified Customer

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Carmella Martino

customer service, fair pricing,advertising, multiple units as part of equipment

7 years ago

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Verified Customer

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Linda Jackson Richmond, IN

Excellent customer service and feel secure knowing my Mother has this.

7 years ago

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Verified Customer

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Frances Wagner Granger, IN

Have and still have and still have a good experience with their companyQ

7 years ago

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Dolores Wong San Francisco, CA

I have always been able to get assistance, even if I am just trying to test it.

7 years ago

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Verified Customer

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East Texas Carthage, TX

So far no complaints; everything seems to work as advertised

7 years ago

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Verified Customer

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Evelyn and Perry Henderson Dayton, OH

They are very dependable and just a minute away I truely love Mobile Help!

7 years ago

Reply from MobileHelp

Dear Evelyn & Perry Henderson,

Thank you for this fabulous review! We love having you as a customer! :)

Kind Regards,

MobileHelp

Mar. 13th, 2018

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Verified Customer

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Mike Seattle, WA

Great value, easy to setup and use with great customer support.

7 years ago

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Verified Customer

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Cheryl P. Allen, TX

Great Customer Service- prompt response and very patient with false alarms.

7 years ago

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Anonymous Linton, IN

The alarm has gone off and they answer. I have peace of mind

7 years ago

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Verified Customer

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carlo liccardi Stuart, FL

so far have not had the need to use it...Customer service very helpful

7 years ago

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Verified Customer

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Elaine New Rochelle, NY

The people helping set up were very knowledgeable & easy to foloow

7 years ago

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Verified Customer

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Claudia Schinn Palo Alto, CA

I use it every day and it works. We've had no problems with it.

7 years ago

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Verified Customer

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Bert Lipitz

So far everything has gone perfectly so I'm completely satisfied

7 years ago

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Verified Customer

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Anonymous

I just returned from a vacation in Fl and it was so easy to pack and unpack.

7 years ago

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Verified Customer

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Bill and Barbara Brandenburg Oklahoma City, OK

Have been trying over 2 weeks to get Medication Reminder to work. Seems to be something tech support has never experienced and doesn't know what to do.

7 years ago

Reply from MobileHelp

Hello Barbara, It was a pleasure speaking to you recently. We are happy to know that we have fully resolved your issue. At MobileHelp we pride ourselves in providing a great experience to our customers. We apologize for any inconvenience that you experienced. Should any additional questions or concerns arise, please don't hesitate to contact us. Kind Regards, MobileHelp

Feb. 26th, 2018

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Verified Customer

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Nelson Rivera The Bronx, NY

It's a cool machine, I've used it and things worked. It's all good.

7 years ago

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Verified Customer

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Edie Sp ring Sun City West, AZ

Easy to wear, and take with you .Also,i have yet to use it in an emergency.

7 years ago

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Verified Customer

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Eileen Tank Cottage Grove, MN

So far it has been very dependable and that is what my family wanted.

7 years ago

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Verified Customer

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Marelta New York, NY

Very efficient and caring.I am very satisfied with the service so far.

7 years ago

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Verified Customer

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Endo

Very responsive to signal and good about canceling false calls

7 years ago

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Verified Customer

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Diane Massey. Daughter.

Called for help when there was no response from my dad who fell.

7 years ago

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Verified Customer

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Hettie Harrisburg, PA

Mobile Alert is very responsive! They call me when there may be a problem.

7 years ago

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Verified Customer

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Charlie Dee Sebring, FL

Their customer support is very knowledgeable, and the equipment is very sturdy.

7 years ago

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Verified Customer

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Frank Mayott Earlton, NY

I think its pretty good service. It works, and it's there when I need it.

7 years ago

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Verified Customer

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Anonymous Chatsworth, CA

I got it after seeing an advertisement. They always communicate, but it's too expensive.

7 years ago

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Verified Customer

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Metta Mauer Vidor, TX

I went with them just because they were available. I've never used it, but it goes off when I don't need it.

7 years ago

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Verified Customer

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DavidRosenfeld

I never used the product but I'm sure it would have worked had I used it.

7 years ago

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Verified Customer

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MarieHaygood

Good service. Prompt replies to questions. Would recommend to anyone.

7 years ago

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Verified Customer

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Jonnie Meseier Fort Walton Beach, FL

The one time I used it, it was by mistake. Still, they answered my call alright.

7 years ago

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Verified Customer

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Carolyn Schum Largo, FL

I used it last time I fell and couldn't get up. Their response time was excellent and they got me help right away.

7 years ago

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Guy Catania Overton, NV

I just wear it every day. I'm happy with it, I have no complaints.

7 years ago

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Verified Customer

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JOSEPH H. SZEJKO Bethel Park, PA

Equipment tests performed at home and away from home were very good

7 years ago

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Verified Customer

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Pearlee Weimar, TX

Arrived before time good quality and though not using it yet peace of mind gives confidence

7 years ago

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Verified Customer

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Senior user Chesterfield, VA

Quick phone response by an individual who is polite and easy for me to understand

7 years ago

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Verified Customer

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Robert Tolliver Albuquerque, NM

I shopped and it seems the best deal. Every time I called I had good support.

7 years ago

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Verified Customer

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Ralph Pina

Mobile Help does everything for me. The customer service is the best.

7 years ago

Reply from MobileHelp

Ralph,
Thank you so much for your kind review! We pride ourselves in providing a great experience to our customers and are so happy to hear that you have experienced that! Thank you for being a valued part of the MobileHelp family!

Kind Regards, MobileHelp

Feb. 1st, 2018

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Verified Customer

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Howard Price Glasgow, WV

I tried it and it worked well. They're available 24 hours and it works great.

7 years ago

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Verified Customer

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James Washington Brandywine, MD

I've only tested it. They answered the phone when I called, when I used it.

7 years ago

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Verified Customer

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Gerrard Clay Daphne, AL

They were the first ones that I found on the internet. I haven't had to use it yet, but it all seems ok.

7 years ago

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Verified Customer

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Phyllis Meyers Lake Worth, FL

Someone else decided on it and got it for me. I've never had to use it, but it's easy to use.

7 years ago

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Verified Customer

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Patrick

emergency experience needing a trip to the hospital for stents.

7 years ago

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Verified Customer

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Annie Griffin

Great response anytime the alarm has been activated. Very pleased

7 years ago