Name: MobileHelp
Rating: 4.6

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Verified Customer

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Rose Mission, TX

I wish the GPS was in the watch or the pendant. I have a tendency to leave the house without it

6 years ago

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Verified Customer

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Pat Vacca

Haven't had to use them for an emergency but they have responded quickly to checks

6 years ago

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M.L. Omaha, NE

I can go outside with the case that they gave me, and that makes me feel protected.

6 years ago

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Anonymous Wilmington, DE

The bracelet is really convenient, I never have to call in for support.

6 years ago

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Verified Customer

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Joe Anne Robinson Middletown, OH

They have more equipment at a cheaper price, exactly what I was looking for.

6 years ago

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Verified Customer

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Outstanding! Springdale, AR

Honest and knowledgeable customer service. Outstanding product.

6 years ago

Reply from MobileHelp

Thank you for much for you kind words! :)

Jul. 6th, 2018

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Verified Customer

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Do Adams Spring Valley, IL

Pendant size is to large and bulky has to be worn visibly to everyone Embarrassing

6 years ago

Reply from MobileHelp

Do,

We are sorry that you feel that pendant is embarrassing to wear. By wearing it outside the clothing, you can access the button easier to press for help and if you have a fall detection pendant, if you were to keep it inside you clothing and you fell, the button can't move the way it should to detect a fall. Please let us know if you need any further assistance.

Kind Regards,

MobileHelp

Jul. 6th, 2018

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Verified Customer

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Satisfied customer for loved ones using the product

Very responsive staff. and always willing to explain products

6 years ago

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Verified Customer

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Berta Brooklyn, NY

They call quickly and help. They are easy to understand and thorough.

6 years ago

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Verified Customer

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Augest McAdoo, PA

Very quick respond to motion detection as making sure everything is fine

6 years ago

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morris mcdonald Yuma, CO

communication is great we appreciate knowing someone is there

6 years ago

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Kela Port Orange, FL

easy to use, very courteous customer service, even can use out of town

6 years ago

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Verified Customer

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Sharone Shawstad Stanwood, WA

Security away from home, & love mobility of small travel unit!

6 years ago

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Verified Customer

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NICK

The button was hit and activated, by error and a tech came on immediately.

6 years ago

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Verified Customer

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Barbara Loar Sonoma, CA

The people I dealt with were much more professional than an other Mobile company

6 years ago

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Verified Customer

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Jacqueline Craft

I think it's a very good service for people who have problems walking.

6 years ago

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Verified Customer

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Charlie Gerard

The response is right on the button and somebody called when it was used.

6 years ago

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Anonymous

I hate the watch thing, I don't like the band at all. It slips out of that holder thing and it's uncomfortable

6 years ago

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Verified Customer

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Sandra Blair Hyattsville, MD

I like it so far, when checking it they gave a fast response.

6 years ago

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Karen Benson Sarepta, LA

The price was right for them, and they were quick on getting it to me.

6 years ago

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Ricky Garcia Lake Shasta, CA

When I need something, I don't really know how to talk to them, so I have to learn a little more.

6 years ago

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Verified Customer

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Sandra Dowler Dayton, OH

I just put it on and deal with it, although I do hate sleeping with it.

6 years ago

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Dennis Hudak Rockford, IL

I take it anywhere I go, it has good reception and a good price.

6 years ago

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John Hogan Pittsburg, CA

I use this all the time, it's great because you don't have to worry too much.

6 years ago

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Carol A Shelby Elkton, MD

I saw this on TV and got it. This works well and they are very nice people.

6 years ago

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Samuel Robbins Chattanooga, TN

Whenever I have had to call or had questions they were answered completely.

6 years ago

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Verified Customer

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Brenda Ray Cedar Bluff, AL

One of my nieces pressed the button accidentally and they called me back immediately.

6 years ago

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Verified Customer

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Pearl West Whittemore, MI

I take it with me everywhere I go. I've never had anything go wrong with it.

6 years ago

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Verified Customer

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Sue B Mcquary Woodland, MS

They've been very kind to me in helping me get set up with my device.

6 years ago

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Verified Customer

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Robert Berry Fresno, CA

Anywhere I go I take a little unit with me and it gives me peace of mind.

6 years ago

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Verified Customer

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James Park Evans, GA

Their customer service was very helpful in accommodating us.

6 years ago

Reply from MobileHelp

Thank you for your kind review! We take pride in our 5-star customer service experience & are thrilled to know you have experienced this!

Kind Regards,

MobileHelp

Jun. 22nd, 2018

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Verified Customer

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Joyce Keller Hickory, NC

They have answered any questions quickly with the info in question

6 years ago

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Lovedee Laiche

Competent, courteous,knowledgeable, respectful, calming, patience.

6 years ago

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Pat

Ease of use. Support from ordering, through setup, and during use.

6 years ago

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Faye Brown

I wear this all the time, I can only wear it in the house. Customer Service is always available to help.

6 years ago

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Joanne Flowers

They are very friendly and very knowledgeable. I like all of the features.

6 years ago

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Mildred Jessup

It's a neat little system. I really like and appreciate the necklace.

6 years ago

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Betty Powell Artesia, NM

I feel like it has given my mom some more independence while still having someone available to help her at all times.

6 years ago

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Verified Customer

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Karlene & Duane Service Port Charlotte, FL

My wife did the research and made the decision to get it. I wear it all the time but it has gone off twice by accident when nothing happened.

6 years ago

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Verified Customer

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Beverly Smith

I get responses immediate wherever I am. It let's me have my freedom.

6 years ago

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Marc

Easy to use and set up, reliable and the call center is local.

6 years ago

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Miss Gail

They need to correct the pendent to work no matter where.Bad pendents 2 of them for me.

6 years ago

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Gary

It is easy to get in touch with customer service and they are very helpful.

6 years ago

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Joanna Greer Cave Junction, OR

I got it because I can't really walk and I don't get any warning when I'm about to fall. It is expensive though.

6 years ago

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Verified Customer

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Barbara Babb

quick reliable service, very easy activation, love the GPS MONITOR

6 years ago

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Epps

Nice customer service, very helpful. Haven't had any problems

6 years ago

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MRS Z

FIVE STAR HAD A FALL ABOUT A WEEK A GO AND YOUR RESPONSE WAS HANDLE EXCELENT

6 years ago

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Monty Monroe

They respond quickly when we accidentally activate our unit. hi

6 years ago

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Phyllis Knudsen.

Ease of wearing the equipment, confidence it will work in a fall.

6 years ago

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Mary Shadwick

the system works when it is needed and affords a great sense of security

6 years ago