Name: MobileHelp
Rating: 4.6

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Verified Customer

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Sharone Shawstad Stanwood, WA

Security away from home, & love mobility of small travel unit!

6 years ago

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Verified Customer

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NICK

The button was hit and activated, by error and a tech came on immediately.

6 years ago

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Verified Customer

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Barbara Loar Sonoma, CA

The people I dealt with were much more professional than an other Mobile company

6 years ago

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Verified Customer

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Jacqueline Craft

I think it's a very good service for people who have problems walking.

6 years ago

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Verified Customer

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Charlie Gerard

The response is right on the button and somebody called when it was used.

6 years ago

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Verified Customer

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Anonymous

I hate the watch thing, I don't like the band at all. It slips out of that holder thing and it's uncomfortable

6 years ago

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Verified Customer

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Sandra Blair Hyattsville, MD

I like it so far, when checking it they gave a fast response.

6 years ago

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Verified Customer

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Karen Benson Sarepta, LA

The price was right for them, and they were quick on getting it to me.

6 years ago

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Ricky Garcia Lake Shasta, CA

When I need something, I don't really know how to talk to them, so I have to learn a little more.

6 years ago

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Verified Customer

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Sandra Dowler Dayton, OH

I just put it on and deal with it, although I do hate sleeping with it.

6 years ago

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Verified Customer

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Dennis Hudak Rockford, IL

I take it anywhere I go, it has good reception and a good price.

6 years ago

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Verified Customer

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John Hogan Pittsburg, CA

I use this all the time, it's great because you don't have to worry too much.

6 years ago

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Verified Customer

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Carol A Shelby Elkton, MD

I saw this on TV and got it. This works well and they are very nice people.

6 years ago

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Verified Customer

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Samuel Robbins Chattanooga, TN

Whenever I have had to call or had questions they were answered completely.

6 years ago

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Verified Customer

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Brenda Ray Cedar Bluff, AL

One of my nieces pressed the button accidentally and they called me back immediately.

6 years ago

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Verified Customer

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Pearl West Whittemore, MI

I take it with me everywhere I go. I've never had anything go wrong with it.

6 years ago

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Verified Customer

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Sue B Mcquary Woodland, MS

They've been very kind to me in helping me get set up with my device.

6 years ago

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Verified Customer

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Robert Berry Fresno, CA

Anywhere I go I take a little unit with me and it gives me peace of mind.

6 years ago

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Verified Customer

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James Park Evans, GA

Their customer service was very helpful in accommodating us.

6 years ago

Reply from MobileHelp

Thank you for your kind review! We take pride in our 5-star customer service experience & are thrilled to know you have experienced this!

Kind Regards,

MobileHelp

Jun. 22nd, 2018

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Verified Customer

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Joyce Keller Hickory, NC

They have answered any questions quickly with the info in question

6 years ago

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Verified Customer

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Lovedee Laiche

Competent, courteous,knowledgeable, respectful, calming, patience.

6 years ago

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Verified Customer

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Pat

Ease of use. Support from ordering, through setup, and during use.

6 years ago

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Verified Customer

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Faye Brown

I wear this all the time, I can only wear it in the house. Customer Service is always available to help.

6 years ago

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Joanne Flowers

They are very friendly and very knowledgeable. I like all of the features.

6 years ago

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Mildred Jessup

It's a neat little system. I really like and appreciate the necklace.

6 years ago

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Verified Customer

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Betty Powell Artesia, NM

I feel like it has given my mom some more independence while still having someone available to help her at all times.

6 years ago

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Verified Customer

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Karlene & Duane Service Port Charlotte, FL

My wife did the research and made the decision to get it. I wear it all the time but it has gone off twice by accident when nothing happened.

6 years ago

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Beverly Smith

I get responses immediate wherever I am. It let's me have my freedom.

6 years ago

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Marc

Easy to use and set up, reliable and the call center is local.

6 years ago

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Miss Gail

They need to correct the pendent to work no matter where.Bad pendents 2 of them for me.

6 years ago

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Gary

It is easy to get in touch with customer service and they are very helpful.

6 years ago

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Joanna Greer Cave Junction, OR

I got it because I can't really walk and I don't get any warning when I'm about to fall. It is expensive though.

6 years ago

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Verified Customer

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Barbara Babb

quick reliable service, very easy activation, love the GPS MONITOR

6 years ago

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Epps

Nice customer service, very helpful. Haven't had any problems

6 years ago

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MRS Z

FIVE STAR HAD A FALL ABOUT A WEEK A GO AND YOUR RESPONSE WAS HANDLE EXCELENT

6 years ago

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Monty Monroe

They respond quickly when we accidentally activate our unit. hi

6 years ago

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Phyllis Knudsen.

Ease of wearing the equipment, confidence it will work in a fall.

6 years ago

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Mary Shadwick

the system works when it is needed and affords a great sense of security

6 years ago

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Jennifer crane

they are quick to to respond and help you when you are in need

6 years ago

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LAG

Easy to install and when I've had questions the people are very helpful.

6 years ago

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Janet P

Excellent service, professional, helpful, respectful, caring

6 years ago

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Linda Sumlin Indianapolis, IN

I picked them because they were cheaper than life alert. The button is also comfortable to wear.

6 years ago

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Linda Gonzalez Clermont, FL

I've only used it once. They were very efficient and nice when they responded.

6 years ago

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Mary Vipham Hanford, CA

My kids recommended I get it so I ordered. It is too expensive for people who are on a fixed income.

6 years ago

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Verified Customer

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Mary Glover Toney, AL

They were very courteous and helpful, and the system accommodates me.

6 years ago

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Carol Zimmerman Ocean City, MD

I used it once, and they came right away. Everything we have works fine.

6 years ago

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Elle

Friendly and dependable. Always helpful to answer all questions.

6 years ago

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e. mccall District Heights, MD

have not had to use but delivery and instructions were very good

6 years ago

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Nsp Los Angeles, CA

Had a very timely & prompt response to the one time I used my alarm.

6 years ago

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Anonymous Olivehurst, CA

I like having the system but have found that it is too sensitive and have had it activate when not needed.

6 years ago