Name: MobileHelp
Rating: 4.6

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Verified Customer

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C.N Saint Paul, MN

I fell the other day and it worked when I used it. They are nice and helpful people.

5 years ago

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Verified Customer

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Elaine E Akers Goodlettsville, TN

They are a very courteous and helpful company. The device itself is easy to use.

5 years ago

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Verified Customer

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Eleanor Roach Sebring, FL

They come right on the sound system, it's a good company and I don't see anything wrong with them.

5 years ago

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Verified Customer

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J.B Haverstraw, NY

I have good communication and haven't had any problems. The device is small and compact.

5 years ago

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Verified Customer

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Anonymous Hercules, CA

If I bumped it accidentally I would get a call, it's pretty annoying. Then you have to run to the record thing, so I don't like wearing it. But, they are really quick.

5 years ago

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Verified Customer

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Frank Scartozzi Sterling Heights, MI

I had accidentally set it off when my son gave me a hug and they called right away.

5 years ago

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Verified Customer

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Carol Goff Pevely, MO

Everything came right, everything they said was right, and the customer service was friendly.

5 years ago

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Marion Richland City, IN

They make me feel comfortable even when I have accidental false alarms. It is more economical than some options.

5 years ago

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Verified Customer

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Barbara Sacramento, CA

Customer service was helpful. It is a very nice system. The rates were reasonable.

5 years ago

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5

The young man that I spoke to to give me information was very helpful and he was really good.

5 years ago

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Verified Customer

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5 Boone, CO

The customer service is very good. I accidentally pushed a button and they were right there.

5 years ago

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Verified Customer

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5

If I happen to fall or something, the speaker talks to me and they're pretty quick about it.

5 years ago

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Verified Customer

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Janice

Customer service is very helpful and courteous, they have the information that I need.

5 years ago

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Verified Customer

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Vera

Customer service has been very pleasant to work with. They are responsive, courteous, and patient.

5 years ago

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Donald

They answer all the questions you have when you call in, and they are very helpful and considerate.

5 years ago

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Verified Customer

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Judy

Custer service was very good at clarifying things and helping me set the device up.

5 years ago

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Leon

Customer service was very good at helping me get everything set up. They are very patient.

5 years ago

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Verified Customer

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Alice

The device was very easy to set up. MobileHelp offered the best service at the cheapest price.

5 years ago

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Carol

The device is operated very easily. Customer service was good about helping us get started.

5 years ago

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Dolores

Everything they have told me has been true. They are very trustworthy and upfront with everything.

5 years ago

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Gary

MobileHelp is cheaper than its competitors, and I am able to use it outside of the home as well.

5 years ago

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Tona-Lee Carter Lake Worth, FL

I've used it accidentally 3 or 4 times and they were very quick about responding.

5 years ago

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Verified Customer

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Patricia Hollis

It was advertised in an art magazine and I thought that the art pad approved it, but it was just a company who bought a page for the advertisement. In my experience, they don't answer even when I'm testing it.

5 years ago

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Verified Customer

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Marcelle

Every time I call I get some good service and they answer everything I have asked.

5 years ago

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Robert Sylver Edgewood, MD

They have a very quick and reliable response time because the system works well.

5 years ago

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Verified Customer

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Randy Sanford, ME

When I fell, they were right there in a matter of minutes. Its easy to push the button.

5 years ago

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Verified Customer

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Jane Fishel Lakeside, MT

They have been very pleasant and helpful when I have had questions. The button is very sensitive.

5 years ago

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Paula Clark Helena, MT

They set up my equipment when it was sent to me. The set up was very straight forward.

5 years ago

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Verified Customer

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Edward Jacobson

I like that they call and check up on me once a month to answer all my questions.

5 years ago

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Verified Customer

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Anonymous

I like that I have a device that I can take with me anywhere. It is easy to use.

5 years ago

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Verified Customer

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Joseph Faulkner

I fell 2 days after I got it and the responded very quickly. They are very reliable.

5 years ago

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Verified Customer

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Sandra Ross

They did a great job of explaining everything to me and making me feel very secure.

5 years ago

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Thomas Hennes

They have answered every question we have had. The button is a little sensitive.

5 years ago

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Verified Customer

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Elsie & Myron Massey

I love that it works! We are relieved that when we punched the button, it worked.

5 years ago

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Verified Customer

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Cynthia

Do far everything is working and I was able to get the message through that I hadn't fallen and that all was ok

5 years ago

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Marie

they make sure you get in the product that is right for your needs. Friendly and courteous.

5 years ago

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Paul Hermann Your intro price should NOT go up after one year of service

fast response, good quality, reasonable price on one year intro rate, not reasonable for additional years

5 years ago

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Lee

My wife's voice is extremely soft and their microphones have a more limited range due to her voice limitations.

5 years ago

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Karly Davidson

They even answered my button in Florida, when I live in Michigan but was visiting there

5 years ago

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Jane Zepkowski

The only fault I have is the wrist band. It irrates my wrist and the wrist band is difficult to get off.

5 years ago

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George Jones

The equipment and service from Mobile Help is absolutely top notch. I wouldn't use anyone else.

5 years ago

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Verified Customer

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Rose Pascarelli

Competent and professional staff. Very knowledgeable and explanations were easy to understand.

5 years ago

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Verified Customer

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arowls Cedar Grove, NJ

I have not needed help but have had 2 false alarms which were handled efficiently

5 years ago

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Janie Paxton Garnett, KS

They were super about setting up. We haven't had to use it so I have no reason to think any less.

5 years ago

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Judi

I feel very secure, it's a good reliable company with good service and a quality product.

5 years ago

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Anonymous

I can take when I travel. I very secure when I have it on. I worried about falling. I am 83 years old

5 years ago

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Verified Customer

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Juanita

Dependable devices, dependable customer care, and with the GPS services great service

5 years ago

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Gwendolyn Heckard-Lair

Have not had to use them for an emergency yet, but they responded, quickly, during testing

5 years ago

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Shirley Greenwood

They had all the features I was looking for, especially the mobile device and wrist button.

5 years ago

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Barbara Cox

The folks I've been in contact with are knowledgable, very helpful, easy to reach and patient.l

5 years ago