Name: MobileHelp
Rating: 4.6

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Verified Customer

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SHIRLEY SCHILLER Tacoma, WA

I have not needed to use it, but when I accidentally set it off someone immediately responded.

5 years ago

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Verified Customer

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Sam Traylor

Mother is very happy with the service and the quality of the product to date is dependable..

5 years ago

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Verified Customer

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Djuana Kemp, TX

MobileHelp is very friendly and very understanding when you call or need assistance.

5 years ago

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Verified Customer

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Anonymous Savannah, GA

It left me stranded one day. The answering messages didn't pick up. I had used it frequently before that occurred and they were quick to respond.

5 years ago

Reply from MobileHelp

Hi,

We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

Aug. 30th, 2019

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Verified Customer

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Anonymous Lake Worth, FL

I would recommend it to anybody. I have had no problems so far, everything has been fine.

5 years ago

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Verified Customer

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David Waukesha, WI

It has gone off a few times when I wasn't wearing the device properly but I think I solved that problem.

5 years ago

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Verified Customer

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Mary Cannon Falls, MN

They are friendly and want to help. One time I fell and they called my daughter right away.

5 years ago

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Verified Customer

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Mary Clemson, SC

They've been very helpful and they are polite and that's worth it. I think MobileHelp is a good company.

5 years ago

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Verified Customer

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Barbara

I love MobileHelp. Even when I make a mistake on it, they are right there on the phone.

5 years ago

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Verified Customer

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Susan

I like that the are available for me. I tested it when I first got is and I haven't had a problem with it.

5 years ago

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Verified Customer

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Audrey

They are very professional and they are always on time. It is working pretty good but it goes off too easily.

5 years ago

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Verified Customer

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Anonymous Chinchilla, PA

MobileHelp took care of me when I got it and tested it. Very helpful and easy to understand.

5 years ago

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Verified Customer

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Ann Marengo, IL

They are very nice and they do answer all your questions and they're very polite.

5 years ago

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Verified Customer

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Anonymous Easton, PA

They have been very conscientious and understanding. I find it a bit overly sensitive to my movement.

5 years ago

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Verified Customer

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Geraldine And Earl Latrobe, PA

I tested it, everything worked out fine. There was a couple false alarms and they worked out fine.

5 years ago

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Verified Customer

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Mabel

I tested it when we first got it, and it was okay. I haven't had any problems yet.

5 years ago

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Verified Customer

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Anonymous

It is for my parents and we tested it and it was just fine. It is serving them well.

5 years ago

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Verified Customer

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Joan

I like that the device tells us what's happening and things like that. We use it every day.

5 years ago

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Verified Customer

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Charles

I feel more secure with Mobile Help. I've tested it and it works fine. I am very satisfied.

5 years ago

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Verified Customer

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Michael

I like everything about it. They'll call when the button is pressed and I'm satisfied.

5 years ago

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Verified Customer

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Joan

I think the watch is making my skin burn and I'm not usually allergic to anything. I keep it on as much as I can and I try to carry it around. I wanted something around my neck but they said they couldn't do that.

5 years ago

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Verified Customer

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Richard

I've tested it many times and it's easy to use and easy to wear, which comes in pretty handy.

5 years ago

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Verified Customer

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Virginia

Although no one is perfect, they were really prompt and I appreciate that. I can count on it if I need to.

5 years ago

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Verified Customer

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Cathrine Fort Myers, FL

I like everything about the device and I have already recommended it to my friends and family.

5 years ago

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Verified Customer

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Jenny Carmel, IN

It is heavy hanging around my neck and I don't like that but the company seems to be fine.

5 years ago

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Verified Customer

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Algernon Cleveland, OH

I appreciate having it because it could be helpful to me one day. The price seems reasonable.

5 years ago

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Verified Customer

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Sheila Helena, MT

It's convenient and it works just fine when we test it. The experience has been fine so far.

5 years ago

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Verified Customer

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Margret Oklahoma City, OK

I like mobile help, there isn't anything I dislike about it. I've used and they check in with you.

5 years ago

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Verified Customer

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Steven Saint Martinville, LA

I like everything about mobilehelp. I never have problems with it and I've tested it.

5 years ago

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Verified Customer

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Curtis St Louis, MO

They were very helpful when my son set it up and they are available if I need them.

5 years ago

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Verified Customer

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Robert Colorado Springs, CO

It's good at home and it's good away from home. We've tested it in anther town at the senior center and it worked fine.

5 years ago

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Verified Customer

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Peter And Joan Melrose, NY

Well my wife fell in the yard she has the device and everything worked out well.

5 years ago

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Verified Customer

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anonymous Annapolis, MD

Convenient and so far no complaints. I test it once a month. They are very much on top of things.

5 years ago

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Verified Customer

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Larry North Bend, OR

We tested it and it worked out good. The people are very nice. I like everything about it.

5 years ago

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Verified Customer

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Caren

I love my device. I hit the button once accidentally and they came running to save me.

5 years ago

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Verified Customer

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Jeannette

I have all my trust in Mobile Help. When I've tested it, it all came by alright. I like everything.

5 years ago

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Verified Customer

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Melvyn Dekow Wimauma, FL

My husband had to use it twice in the last couple of months. They were very quick in responding.

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Margaret Armstrong Zephyrhills, FL

very helpful. very prompt when button was pushed. very nice even though a false alarm

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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T LaBounty El Cajon, CA

Product works fine, I just like having the security of a way to communicate when no one else is at home.

5 years ago

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Verified Customer

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Robert J. Vaites

Excellent customer service. Easy to use product both around the neck and the watch.

5 years ago

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Verified Customer

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Frances McCord

I was very pleased with the customer service. They were clear in giving instructions and pleasant.

5 years ago

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Verified Customer

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Marquitta Scott

They have been amazing in responded to my mother and communicating to me what is happening!

5 years ago

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Anonymous

They are very prompt and courteous to reply to any questions, equipment is easy to use

5 years ago

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Verified Customer

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Rose

The associates were very patient and knowledgeable, they answered all my questions.

5 years ago

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Verified Customer

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Ferne

Have not had it long enought to actually test how well it works. When I do a manual test that seems to be fin

5 years ago

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Verified Customer

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James

Ease of use for my Aunt. The installation was a breeze, with easy interface with the main office.

5 years ago

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Verified Customer

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Karen Adkins

Professional and very friendly when you need them they're all ways there for you.

5 years ago

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Verified Customer

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Don Cook

Luckily I haven't needed to use it, but I feel much more secure and safe knowing it's there.

5 years ago

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Verified Customer

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Anonymous, New Jersey Vineland, NJ

When I signed-up, staff was helpful, friendly, and professional. Equipment was easy to set-up.

5 years ago

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Verified Customer

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Helen C Clark Lewiston, NY

Representitive very friendly and informative..Answered all my questions to releive my mind.

5 years ago