Name: MobileHelp
Rating: 4.6

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Verified Customer

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Timothy Durham, NC

Easy to call for help. The only complaint I have is that the device can be too easy to set off.

5 years ago

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Verified Customer

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Jimmy Cochran, GA

I like how quickly they respond and how dependable they are. The people are very nice.

5 years ago

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Verified Customer

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Lillie Upper Marlboro, MD

The people on the phone were very professional and seemed to know their business.

5 years ago

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Verified Customer

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Glen Oregon, OH

The device is simple to use. I talked to five different companies and I liked mobile help best.

5 years ago

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Verified Customer

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Michael Rockford, IL

I tested it and the person came back in a minute. It something I really and it works good for me.

5 years ago

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Verified Customer

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Edward Stillwater, OK

They get through easy and are on the ball. I have tested it quite a bit and it has been good.

5 years ago

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Verified Customer

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Varmel Lakeville, IN

I am very satisfied with it. I tested it and they told me exactly where I was and I like it.

5 years ago

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Verified Customer

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Shelby Pinconning, MI

I like every bit of MobileHelp. It tells you when the battery needs to be recharged.

5 years ago

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Verified Customer

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Geraldine

When I tested the device it was very easy, and the representative I had was excellent.

5 years ago

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Verified Customer

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Harriet And Francis

The price is great and when I tested it, a very nice and polite woman helped me on the phone.

5 years ago

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Verified Customer

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B Indianapolis, IN

They have a lot of sales experience. The person I talked to was very personable and informative.

5 years ago

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Verified Customer

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Helen Red Bay, AL

I really appreciate the service. I have tested it a couple times and everything has gone smoothly.

5 years ago

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Robert Austin, TX

I testedx it one time and it worked very well. I like everything about MobileHelp

5 years ago

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Verified Customer

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Jewel And Chester Marietta, TX

The device works great. I pressed the button on accident and they were very nice to me.

5 years ago

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Verified Customer

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Roberta Independence, MO

I like that I can keep the button on my neck all the time and I don't have to take it off.

5 years ago

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Verified Customer

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David Washington, PA

I don't like that the device gets set off accidentally all the time, but I would still recommend it.

5 years ago

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David And Christine New Zion, SC

The services have been excellent so far. I like the protection it provides anywhere in the home.

5 years ago

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Linda Chico, CA

My alarm goes off on accident from time to time, but they are always nice about it. I don't like how it gets set off so easily.

5 years ago

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Verified Customer

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Patsy Albuquerque, NM

I love being able to get help if I need it. I can just grab it whenever I need it.

5 years ago

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Susan

I feel satisfied with it; I feel like I'll be safe and I'll have help if I need it. I like it.

5 years ago

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Verified Customer

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Marjorie

It takes quire a while to get response and I have tested it twice. Other than that everything is fine.

5 years ago

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Verified Customer

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Louis Excelsior, MN

It's a good company and they explain things and get me all that I need. It gives me a good feeling having it there.

5 years ago

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Verified Customer

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Loretta Waupaca, WI

I don't like the necklace so I am using the wristband, which has been very good.

5 years ago

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Verified Customer

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Anonymous Dayton, OH

I think they probably should have a speaker on button around my neck, so I'd be able to talk instead of waiting for a phone call.

5 years ago

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Verified Customer

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Idania Fort Lauderdale, FL

Everything is great, I have been using it for a month and they have good service.

5 years ago

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Mattie Los Angeles, CA

I have had one experience where it didn't work but other than that I have been able to get the help I need.

5 years ago

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Verified Customer

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Teresa

They respond in a very fast manner, we feel safe to have this company in my mothers home

5 years ago

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Verified Customer

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nancy paredes

it needs rebooting too often. the unit flashing and repeated attempts to have a permanent reboot fail. It's annoying

5 years ago

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Verified Customer

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JOAN jobsis

.excellent product & service. I like that it goes with me in the shower & when I travel.

5 years ago

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Verified Customer

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Barbara Capasso for Helen Sturm

The typical response time is 5-10min. Mom said she waited 30 min for help to physically arrive.

5 years ago

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Verified Customer

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Suzanne Sartorie

Every member I talked to was above and beyond helpful in every step of the process.

5 years ago

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Verified Customer

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Robert Gordon

Easy and reliable, helps me feel safe when leaving my wife alone and when she leaves the house.

5 years ago

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Gretchen Miller

Extremely helpful, knowledgeable about devices, etc. Pleasant and friendly to talk with!

5 years ago

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Janice Patterson

I just got bumped and fell back on my sofa, I immediately got a response from Mobilehelp.

5 years ago

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Gladys L Weaver

The company is dependable, trustworthy, helpful, concerned, and gets help to us quickly.

5 years ago

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Doris for husband Jim.

We never had to use them, but like the idea of having it work when away from home.

5 years ago

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Anna Armstrong

product quality and customer service, re-delivered when returned by accident without issues

5 years ago

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Verified Customer

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Richard

Their response time is super. However, just removing necklace can set off fall detect. Too sensitive. Normal movements set it off.

5 years ago

Reply from MobileHelp

Richard, Please contact Technical Support at 877-827-6207, Option 1 for assistance with your fall detection pendant. They can provide way to reduce false alarms and can check your button to make sure it is working correctly.

Kind Regards,

MobileHelp

Mar. 13th, 2019

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Verified Customer

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Merely Krol

Excellent customer service, ease of installation and use, technical responsiveness

5 years ago

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Verified Customer

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Mary

They clearly communicated how the system worked and what steps to take to set it up.

5 years ago

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5 Parsons, KS

I like MobileHelp because they always provide good service and their device is easy to operate.

5 years ago

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5 Madison, WI

I like that you don't have to plug it in to your telephone. I prefer to wear the bracelet.

5 years ago

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Verified Customer

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5 Taylorsville, NC

I fell and accidentally hit the button and they called right away to make sure I was okay.

5 years ago

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Verified Customer

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Linda Terrell, TX

It's a very good device. I like the company because they will come and help when youre in need.

5 years ago

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Mitchell McDonough, GA

Customer service answered all of my questions. They answer very quickly to my emergency calls.

5 years ago

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Margaret Pensacola, FL

Customer service is knowledgeable and explained everything that I needed to know.

5 years ago

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George Washington, DC

The device is very easy to use. Customer service was very prompt with everything.

5 years ago

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Gail Okeechobee, FL

Customer service is knowledgeable, they explained everything well and were very friendly.

5 years ago

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Sarah Avella, PA

They come here as soon as they can, which is usually right away, within a half hour.

5 years ago

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Verified Customer

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Betty Webb Collierville, TN

Every time we call for anything they have been very helpful. The device is easy to use.

5 years ago