Name: MobileHelp
Rating: 4.6

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Verified Customer

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Dawne Ruther Glen, VA

When they called me it was very quick and they called back to check to see if my mother is okay.

4 years ago

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Verified Customer

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Robert Corpus Christi, TX

It's easy to put on and I don't have to carry around anything. I haven't had to use it.

4 years ago

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Verified Customer

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Bruno Casa Grande, AZ

They gave me the kind of service I wanted and kind to set up. I tested it every month but I haven't used it.

4 years ago

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Verified Customer

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Barbara Norristown, PA

It's very efficient. Once I guess I must have dropped it on the floor and they came immediately.

4 years ago

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Verified Customer

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Robin Mocksville, NC

I fall and fall a lot and it's good to have help when I can't get up. It's a wonderful service.

4 years ago

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Verified Customer

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Kenneth Arkdale, WI

I like everything and have never had a problem with the device. I've tested it twice now.

4 years ago

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Verified Customer

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Ronald Gate City, VA

I did test it and it worked fine, no problems with it. I like it and have no complaints.

4 years ago

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Verified Customer

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Myrna Somerville, TX

It's sensitive but it's alright. We get a courtesy call if movement makes it go off.

4 years ago

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Verified Customer

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Emmanuel Victorville, CA

It's easy to handle and the response is always instant. I tested it when I accidentally hit it.

4 years ago

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Verified Customer

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Paul Hamden, OH

It's very convenient. I tested it a couple of times but I haven't had to use it.

4 years ago

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Verified Customer

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Kim Omaha, NE

We like that the response time is good. We accidentally pushed it and got a response.

4 years ago

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Verified Customer

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Carol West Bridgewater, MA

Everybody I've talked to have been wonderful. They help you out so much. They're very courteous.

4 years ago

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Verified Customer

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Gregory Palmer, AK

They are really good on answering questions and stuff. They are right on the ball..

4 years ago

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Verified Customer

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Anonymous Lake Elsinore, CA

We just started wearing them and using it is still new. The customer support was very helpful.

4 years ago

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Verified Customer

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Zelvyra Chelmsford, MA

Everybody was very helpful. I needed help to set up and everybody guided me through it.

4 years ago

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Verified Customer

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David Las Vegas, NV

Responded immediately to the device. It's been tested three times by accident and it worked.

4 years ago

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Verified Customer

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Lyle Tecumseh, OK

They were very polite on the phone. We tested it and there were no problems at all. It works fine.

4 years ago

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Koren Franklin, WV

I like that it is convenient. Their pricing is better than the other services. They're very good.

4 years ago

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Verified Customer

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Nancy Laurel Hill, NC

It's convenient. I've tested it, but haven't used it because I've had no reason to.

4 years ago

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Verified Customer

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Carol Conneautville, PA

They're there for you. I feel comfortable with it. It's comfortable to wear. I'm very pleased.

4 years ago

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Verified Customer

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Mike Cleveland, TN

We hooked it up no problem. Provide a prompt call you'll have to follow, easy to do.

4 years ago

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Verified Customer

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Anonymous Las Vegas, NV

I've had a few false alarms and I got a quick response. I've never had to use it.

4 years ago

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Verified Customer

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Phyllis Mount Zion, IL

It's actually too sensitive. They have been very helpful and answered any questions I had.

4 years ago

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Verified Customer

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Anonymous Labadieville, LA

One time I accidenally hit it and it worked really well except I didn't need it that time.

4 years ago

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Verified Customer

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Melynda Strasburg, VA

Tested it once and it went fine. I feel safe at all times and help is just a button away.

4 years ago

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Verified Customer

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Norma Stein

Easy to use, staff very friendly. Walked me through the set up process no problems

4 years ago

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Verified Customer

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Dave Ratcliff

Have not used it so its hard to tell. If I need to use it then I can leave you a report how great it is.

4 years ago

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Verified Customer

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Virginia Ann Thmpson

Seem to be much better than previous companies. Haven't had long enough for complete review.

4 years ago

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Verified Customer

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Louise Weber

Quality product and service. Answers to questions always clear even to many questions.

4 years ago

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Verified Customer

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Barbara

MobileHelp has been very responsive and understanding when my fall detector goes off accidentally.

4 years ago

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Verified Customer

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Kathleen Olsen

Impressed on call time when alerted easy setup nice employees wearable alert button

4 years ago

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Verified Customer

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Alexander Watson

They're great at working with you at your pace to get the right product for your situation.

4 years ago

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Verified Customer

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Charlene Leis

Everything came on time and works, needed to ask a question and they were right there to help

4 years ago

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Verified Customer

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Arlene E Reed

At 81 years I had to call customer service. They were kind, patient and very understanding!

4 years ago

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Verified Customer

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gwen

The lock box is a piece of junk. I have tried several times to open it without success. Without it what do you have? If I can't open it how can I expect someone else to do it?

4 years ago

Reply from MobileHelp

HI Gwen,

We are sorry to hear you are having trouble with the lockbox. We do offer a tutorial on the lockbox via our youtube channel. Please search MobileHelp LockBox and it will be the first video that appears.

If you still are having trouble with the lockbox, please give us a call at 877-827-6207.

Thank you for being a valued part of the MobileHelp family!

Mar. 24th, 2020

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Verified Customer

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Rita Schmoker

They are easy to use, operators have been helpful and kind when I accidentkt set off my alarm

4 years ago

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Verified Customer

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Raymond Herrick

Very happy with system and very relieved to have this protection piece of mind for my mother

4 years ago

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Randy

Simple purchase, many options, and quick shipping. Also simple, easy set to begin use.

4 years ago

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Verified Customer

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Patrick Doyle

I am still learning. So far I am concerned About doing tests in case I make a mistake.

4 years ago

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Verified Customer

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Wendy Zimmer

Immediate attempts to contact my father an emergency contact (myself) when alarm is triggered.

4 years ago

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Verified Customer

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Connie .Zurin

Dropped fob and got immediate response. Instructions on how to stop if happens again.

4 years ago

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Verified Customer

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Cindy

Easy. Fast to get, No Contract, GPS to track our dad everywhere when he is alone.

4 years ago

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Verified Customer

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Karen M. LaFave

Customer service was outstanding, met all my needs that I wanted, and the price was excellent.

4 years ago

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Verified Customer

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Louise Furfaro

Customer service exceptional. The associates that I spoke with were professional & friendly

4 years ago

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Verified Customer

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LInda Ainsworth

They are always there if I need them. You can relax and know you are in good hands

4 years ago

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Verified Customer

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Lil Marshall

This morning I was leaning into my washing machine, heard the alarm & received 2 calls to make sure

4 years ago

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Verified Customer

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Raymond B Reid 111

Have answered every call pleasently and efficently ,< Good Company to depend on >

4 years ago

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Verified Customer

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Terri Miller

Pamela in Customer Care was very knowledgeable and helpful with my questions about the product and your service.

4 years ago

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Verified Customer

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William Brian Moore

Best price,essentially same product ($19.95 a month for life.Can't beat that,thanx again.

4 years ago

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Verified Customer

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Terry Collins

Very helpful during the initial setup and immediate response when there was an alert triggered.

4 years ago