Name: MobileHelp
Rating: 4.6

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Verified Customer

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Virginia Olive Branch, MS

They have wonderful customer service! They solve problems quickly which I appreciate greatly.

7 years ago

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Verified Customer

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Claire

They have responded anytinme I needed it. It's comfortable and easy to understand when I'm talking.

7 years ago

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Sharon And Richard Merritt Island, FL

The customer service has been great. They are so available on so many different ways.

7 years ago

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Lynda

I've called a couple of times and people have been very good about answering my question.

7 years ago

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Juanita G Orlando, FL

They fixed things that can get tangled up. They respond when I am out of town. They respond quickly when I drop it.

7 years ago

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Kathryn S Tampa, FL

The device itself charges within 60 seconds. The cost of service is the best per month. They are also very flexible to how you want to pay them.

8 years ago

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Verified Customer

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Onevia Denham Springs, LA

Customer support is very nice, and the device that I carry around works as it is supposed to.

8 years ago

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Verified Customer

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Harold St Louis, MO

Customer support has been very helpful when we needed them. The only downside is having the GPS and necklace.

8 years ago

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Verified Customer

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Mary Conowingo, MD

I am pleased with the fast response to my calls. The service is worth the money.

8 years ago

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Anonymous

I chose MobileHelp because it had the watch device, and it was cheaper than some others.

8 years ago

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Rita Farmington, PA

Customer service comes on immediately asking if everyone is ok after a call is made.

8 years ago

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Frances Largo, FL

I am able to check to see if the device is working. Also MobileHelp makes it easier for first responders to help me.

8 years ago

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Verified Customer

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Judith

It's easy to use. You just wear it, and if you need help all you have to do is press it.

8 years ago

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T. Lanham, MD

It's comfortable, and they came right on when I hit it against something and it went off.

8 years ago

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Nancy Cambridge, MN

I haven't had any issues. And, they've always responded, even when it's been by mistake.

8 years ago

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Anonymous Antigo, WI

I haven't had to use it, but I think it's great that you can take it in the shower.

8 years ago

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Vivian C Jacksonville, FL

They were prompt in sending everything and getting me all the information I needed.

8 years ago

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Rodney L Nauvoo, IL

I wear it around my neck all the time, it's really handy. They seem like a worthy company.

8 years ago

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Frances Dallas, TX

I dropped my wonderful necklace and the next thing I know is they are calling me.

8 years ago

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Joann Arlington, TN

They've been very nice and polite and prompt when they call to find out if I have fallen.

8 years ago

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Donald L Three Rivers, CA

I've had good support from the customer service. Everything is fine and it works well.

8 years ago

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Delores Broken Arrow, OK

I've only called once for some information at the beginning and then to check a week or so ago and they were very nice.

8 years ago

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Eunice P. Knoxville, TN

It's gone off accidentally and I got a quick response. You get immediate responses.

8 years ago

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Verified Customer

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Margaret Winslow, IN

I fell last week and they were alert and right there. They're really prompt and concerned

8 years ago

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Anonymous Elba, AL

I haven't had any problems when I checked my equipment. I think it's a great system.

8 years ago

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Verified Customer

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Christina Fort Lauderdale, FL

My device broke, so I am waiting for a replacement. Customer service is very friendly and helpful.

8 years ago

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Verified Customer

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Shirley Bargersville, IN

The customer service is really nice, polite, and always available to answer your questions

8 years ago

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Verified Customer

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Eileen Binghamton, NY

MobileHelp is very reliable. They call when the alarm goes off. Have had some issues with the pricing to the point of me wanting to cancel service.

8 years ago

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Verified Customer

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anonymous New Iberia, LA

The fall button is overly sensitive. Customer service is very polite and helpful.

8 years ago

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Betty Belmont, NC

The coverage offered by MobileHelp is very good, and customer service is very nice.

8 years ago

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anonymous Duncan, OK

The device is pretty sensitive. Each time I set the alarm off, they respond very quickly.

8 years ago

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jerry Corinth, NY

my sister fell and could not get to the phone and mobile help got an ambulance there in record time

8 years ago

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Nothing at this time. Schenectady, NY

There response to alarm is supper and it has happened all times of day and night.

8 years ago

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Carol Lumberton, TX

It gives me a sense of security knowing if I fall, someone will know and respond to me.

8 years ago

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Judy Lima, OH

because they answer all fall alerts evwen if they r a mistake that button was pushed

8 years ago

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Pat Zeimet Springfield, NE

They are always prompt and courteous in assisting us with questions or setting up the system.

8 years ago

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Satisfied Tacoma, WA

Always been prompt and courteous even when the call button is pressed by mistake

8 years ago

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F Lopez. Ontario, CA

Because I like your aftercare, customer service. The follow up. As well as the text messages.

8 years ago

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Lawrence Schertz, TX

Ease of operation. Set up was easy and my Mom understands the operation of everything.

8 years ago

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kimschultz Granada Hills, CA

Great service, kind and patient with my elderly parents, easy to use and understand.

8 years ago

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Anonymous Durham, NC

When I test it, it doesn't take long to respond to me. Customer service is very courteous and wise.

8 years ago

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Verified Customer

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Darlene River Falls, WI

I was pushing my grocery cart and accidentally pushed it, but they did call me to check it out.

8 years ago

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Elsieohn Thomasville, NC

3 times my alert system went off and they were there immediately to see if I was okay.

8 years ago

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Doris L Castle Rock, CO

All questions that I've had have been answered and everything has been excellent.

8 years ago

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Anonymous University Place, WA

I don't have much experience with it, but I like the idea of being able to take the GPS unit with me when I go somewhere.

8 years ago

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Verified Customer

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Willie F

Being that I don't have a landline, MobileHelp works perfectly for me. The product works.

8 years ago

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Anonymous

When I called them, I was very pleased with their answers and how they explained things.

8 years ago

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Dianne

MobileHelp took a while to answer my call, but connected me with the fire department fairly quick afterwards.

8 years ago

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Laird

The price is what originally attracted me to MobileHelp. The device is reliable.

8 years ago

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Anonymous

I like that device has a nice magnetic end to it, which makes it easy to use and clip on.

8 years ago