Name: MobileHelp
Rating: 4.6

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Verified Customer

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Grandma Karen Panama City, FL

Because it goes with me wherever I go. It has different options that I can use, depending on where I am going to be.

7 years ago

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Verified Customer

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Pat Pennington

Good communication with contacts. They get immediate notification via text, and all false alarms are answered promptly.

7 years ago

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Verified Customer

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Jennifer Miami, FL

They responded immediately and called the preset phone numbers when my family member couldn't be reached

7 years ago

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Verified Customer

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maryanne Allentown, PA

because they answer right away when i need them and because i can take my devise with me when i go out

7 years ago

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Verified Customer

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Marlena Chavez

Because they were at my side within minutes of my call and treated me with respect under some unpleasant circumstances.

7 years ago

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Verified Customer

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Clarence E Harris

Very good service and I would recommend your service to and one my age who have a possible medical problems

7 years ago

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Verified Customer

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James Lake George, MI

I haven't had any problem with the device so far, so it's been good. It makes me feel comfortable no matter where I go.

7 years ago

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Verified Customer

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Sharon Everett, WA

They just do their job and help me a lot. I feel more secure. It's been a very positive experience so far.

7 years ago

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Verified Customer

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David Farmington, MI

Their representatives were very helpful, and the system has been great so far. It makes me feel better.

7 years ago

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Verified Customer

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Sam Big Spring, TX

I just walk around with it all the time in case something happened to me. I feel a bit more secure, and overall, it's been a positive experience.

7 years ago

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Verified Customer

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Patricia&Gerald Green Bay, WI

The alert system has gone off a few times, and they even sent us two new ones because of the sensitivity. The people I spoke to were very helpful, and I'm satisfied with the system. I just think we ordered it too quickly.

7 years ago

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Verified Customer

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Nancy Geneva, IL

I don't remember all of the conversations with their representatives, but They've been just right. This service makes me feel a bit more secure.

7 years ago

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Verified Customer

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D.W. Des Moines, IA

I've pressed the button a couple of times by accident, and the representatives have been good. I got an answer every time.

7 years ago

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Verified Customer

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Dolores Canandaigua, NY

Speaking to their representatives was very good. They were very informative, and gave me all the information I needed.

7 years ago

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Verified Customer

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Jackie Columbus Grove, OH

Although I haven't had to use it, the representatives have been great! I definitely feel a lot safer, and I wear it all day now.

7 years ago

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Verified Customer

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Alma Inglewood, CA

I feel a little safer now, and my everything has been positive so far. However, I'd like to be able to inquire more about how the devices better.

7 years ago

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Verified Customer

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Michael Fredericksburg, VA

They've been very nice to me; however, the fall detector is too sensitive. We had to send it back because of that.

7 years ago

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Verified Customer

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Kenneth Aledo, IL

It just makes me feel at ease. Dealing with their people was good, and they were very informative; everything is just great!

7 years ago

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Verified Customer

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Peter Dallas, TX

Other than finding their agents a bit pushy, my experience with Mobile Help has been great. It's been a quite responsive system so far.

7 years ago

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Verified Customer

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Anonymous St. Petersburg, FL

This service just keeps my family happy because I'm alone, and I'm glad it works. Plus, Mobile Help is there if I need them, so it's a good service.

7 years ago

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Verified Customer

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Daphne Winston-Salem, NC

This is a great opportunity for someone who's in need. I feel very secure and very safe with it. Plus, they offer a very pleasant and knowledgeable customer service.

7 years ago

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Verified Customer

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Gerald Fairfax, OK

Speaking to their agent was good, and although my father hasn't used it, he certainly feels a lot safer.

7 years ago

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Verified Customer

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Marie North Las Vegas, NV

This makes me feel partially secure, but I don't like that the device that has the microphone is too far away. They cannot hear you sometimes, and that is not a good feature. Instead, they should just have a universal ox, where they can put it up and talk from anywhere in the house. If I were to fall in the bedroom, they would never hear me.

7 years ago

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Verified Customer

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Sue Denver, CO

Mobile Help just gives us a peace of mind. Their representatives are very courteous and kind, and so far, We've been very happy with their service.

7 years ago

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Verified Customer

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Paul Beloit, WI

The representatives were informative, and overall, it's been a good experience dealing with Mobile Help. I feel good about it because I feel secured.

7 years ago

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Verified Customer

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Alan Saginaw, MI

It's gone off a couple of times, and it takes too long for somebody to answer the phone. That's not so good if an emergency were to happen. I'd feel much safer if it worked properly.

7 years ago

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Verified Customer

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J.K Macomb, MI

The service was purchased for myself, and I've used it every day so far. Speaking to their agents has been very good, and I feel better living alone now.

7 years ago

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Verified Customer

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FS Pebble Beach, CA

At this point, we're very satisfied with the product. Their people have always been very helpful and speedy.

7 years ago

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Verified Customer

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Shirley Amherst, NH

You have very nice customer service reps. Fortunately I have not had to use the system. I do like having the system while recovering from surgery.

7 years ago

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Verified Customer

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June Phillipsburg, NJ

Good product good pendant and watch not to big. Remote communicator should be in pendant. Takes too many rings to get response when button pressed.

7 years ago

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Verified Customer

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Diane Inkster, MI

The company was very friendly,clear explanations, and timely on their promises of service and return policy.

7 years ago

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Verified Customer

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Craig Monterey, CA

They have been very response. My loved one has had to use the service a couple of times since we have had it and they sent the EMTs out quickly.

7 years ago

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Verified Customer

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Elaine Lenior City

Quick response time. Mom set off unit trying to adjust to system and operators were polite and understanding

7 years ago

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Verified Customer

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Betty Indianapolis, IN

Service, equipment and reasonable prices. The email or text alerts concerning usage, power outages and other details are very helpful.

7 years ago

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Verified Customer

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Carol Barrington, IL

They seemed nice to work with and were cheaper than others I have heard of. I haven't had to think of using them for an emergency.

7 years ago

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Verified Customer

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AnneMarie Sheboygan, WI

They promptly respond when you push the button - even when pushed accidently and never make you feel like a fool.

7 years ago

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Verified Customer

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Gerald Escondido, CA

Excessive false alarms, and not alarming on actual fals. I received 3 fall pendants, but only one detects a fall. No provision attach an auxiliary battery on mobile transmitter._

7 years ago

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Verified Customer

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Shelley Rapid City, SD

The folks have been very accommodating and helpful when we needed it. Mom has liked the wrist band button for discreet safety.

7 years ago

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Verified Customer

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Sandra Marianna, FL

Have always answered promptly, especially when my mother accidentally hits the button. I like the email alerts too.

7 years ago

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Verified Customer

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Maureen&Harold Arverne, NY

I feel the written instruction could be done better. Ex: could not figure hoe to open lock box. No instruction. Had to call.

7 years ago

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Verified Customer

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Elaine Fort Lauderdale, FL

Professional, courteous staff. Haven't used service and hope never to have to but I feel very secure having it.

7 years ago

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Verified Customer

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Patricia Burns Boone, IA

It's easy to set up and the sales team is great, but I don't use it. I have a small condo and 2 phones, and I guess I would take it in my car, but I haven't been on in a excursions.

7 years ago

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Verified Customer

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Patrick & Debra Woodson Houston, TX

Their sales team was wonderful! They were nice, and the system has been pretty easy to use. It's helpful, and everything has been good so far.

7 years ago

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Verified Customer

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Wade Hefner Hickory, NC

I didn't have to deal with anybody really, I just ordered the system, and it worked for a year. It worked anywhere I went, and it worked just fine.

7 years ago

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Verified Customer

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Anonymous Maumelle, AR

Unfortunately, we never had to use the service, so we ended up canceling it. However, their customer service made the whole return process a fabulous experience.

7 years ago

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Verified Customer

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Pat Richardson Scottsdale, AZ

The sales team is great! They were very helpful, and I'm very satisfied with the service. If I fall again, I have this to help me.

7 years ago

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Verified Customer

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Sylvia Jacobs Aurora, CO

So far, the equipment has worked just fine. Their sales team also did very well. I don't have to use it anymore, but they are very good.

7 years ago

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Verified Customer

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Evelyn Shaw Tucson, AZ

We've never had to use it, but it's reassuring to have it. Every time I've contacted them, their sales team has been very helpful.

7 years ago

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Verified Customer

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Judy Halderman Forest, VA

Installing it was really easy, and the representatives were great. The service itself is fine, although I am very glad I haven't had to use it.

7 years ago

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Verified Customer

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Mona Matson Portage, IN

There Sales Team was fine, and it wasn't hard to set up the system, however, I'm not quite up to the system. I don't know how it exactly works.

7 years ago