Name: MobileHelp
Rating: 4.6

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Deborah Ramsey Lorton, VA

I called once so far because I fell. The operator could not here so she tried to call. My phone was not close by but thankfully Paramedics did come to help. Why don't they test it at fixing first to make sure they can hear you all through my apartment and I was close

7 years ago

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Rose Mays Morristown, TN

I have used Mobile Help for over a year. I have no complaints. I have the mobile GPS device and it works where ever I am at. That for me was a big concern. I travel a lot and the GPS device puts my mind at ease.

7 years ago

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diane broitman

great!!! Always there when I needed to talk to them except Sunday's. Very kind, helpful and professional! I feel safe knowing I have them with me all the time, and feel it's worth the investment. I'd recommend this company to anyone who feels a need to get help when needed!

7 years ago

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Cheryl Malone Ball Ground, GA

Mom is moving to a new place and I had questions about notifying the Fire dept. The customer representative was polite and professional, personable and friendly. She had prompt answers to my questions.

7 years ago

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David Port Jefferson, NY

I researched competing products for quite a while before settling on MobileHelp for my then-90-year old mom. She's had it for three years now, We're both perfectly satisfied. She has recommended it to her friends. I like that, if she is away from home and not answering the phone, I can use the GPS service to see where she is.

7 years ago

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Dave Hiatt Burlington, KY

Customer service people are kind and very helpful. We have had no emergencies, however we have had three false alarms with my elderly mother. We are extremely happy with the devices and the service.

7 years ago

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Donna Digiantonio Keller Massillon, OH

Customer service representative was very courteous and helpful. My new equipment arrived promptly and again the support to activate the device was helpful. I recommend this service to many people.

7 years ago

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Barbara H

Many seniors are bent over. The pendant is therefore too long...it hits our waist. Having a sweater on, prevented the fall button to detect that I fell down. It won't work with a coat on. Otherwise, I am pleased with the product, even though I haven't used it yet.

7 years ago

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Barbara Worcester, MA

This service has given my daughter peace of mind. We had a different company for 6 months and we hated their service. Mobile Help is the best one for us. We have been with you since June. Thank you.

7 years ago

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Jordan FL

We looked at several medical emergency devices for my mom. We selected MobileHelp because it had the best technology, a fall detection button and the staff was very pleasant & professional.

8 years ago

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Michael L Gould Duluth, GA

Great system, MobileHelp's customer service answered all of my questions. I am very pleased with how easy the system works and that it works anywhere there is an AT&T signal.

8 years ago

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Fred Stapleton Shingle Springs, CA

I am a dealer for MobileHelp and I represent them based on quality of product, affordability and excellent customer service. I have never received one complaint from any of my customers.

8 years ago

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Verified Customer

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Elizabeth

It was easy to sign up and I appreciate the rate.

6 months ago

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Verified Customer

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Lynm Wilkens

Haven't used it but that is good. Its there if I need it.

6 months ago

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Verified Customer

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Joy Hobbs

It works well. Easy to use. Gives pur family peace of mind.

6 months ago

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Verified Customer

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Bethany Custer

Liked simplicity of the system and the speed of the response

6 months ago

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Verified Customer

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Greg

Great service for love ones with Alzheimer’s or Dementia

6 months ago

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Verified Customer

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Vickie

That I can go anywhere and be covered with my GPS unit.

6 months ago

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Verified Customer

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Mary

I like the quick response from the emergency team

6 months ago

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Verified Customer

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Charles

Very nice unit and easy to use chaeger.

6 months ago

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Verified Customer

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Joe Swiderski

Original had an issue connecting after a return all went well

6 months ago

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Verified Customer

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Lance

Very easy to install and get operational

6 months ago

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Verified Customer

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Helen

Employees are quick to respond to an alert.

6 months ago

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Verified Customer

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Jane

Great product! Very easy to understand and use!

6 months ago

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Verified Customer

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Celeste Newman

A nice necklace instead of the small “box” to wear with nice clothes.

6 months ago

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Verified Customer

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julie sowers

Wish the battery didn't need charged so often, but that's life

6 months ago

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Verified Customer

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Gerry C

Great phone and support customer service.

6 months ago

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Verified Customer

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Charles

Everything seems to be ok working fine now

6 months ago

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Verified Customer

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Tamara

The pricing and quality of the equipment.

6 months ago

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Verified Customer

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Tim Bryson

Overall service friendly staff quick response

7 months ago

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Verified Customer

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Ronald

I like the response time when one falls.

7 months ago

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Verified Customer

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Louise Bruch

Charging it every night. Testing every week. I do not like

7 months ago

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Verified Customer

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Naomi

INSTANT RESPONSE WHEN THE ALERT WENT OFF BY MISTAKE

7 months ago

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Verified Customer

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Helen

Great response time even when false alarm.

7 months ago

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Verified Customer

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amy willard

Wish the battery did not have to be charged daily. Otherwise its great.

7 months ago

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Verified Customer

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Carol

I like the idea that it goes with me wherever I go.

7 months ago

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Verified Customer

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Shirley

We like the ease of use and speed of response.

7 months ago

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Verified Customer

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Darren

Very user friendly. Works great for my dad.

7 months ago

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Verified Customer

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Alicia Biggs

Easy, safe and reliable. Very friendly and helpful

7 months ago

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Verified Customer

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Lucille

Customer service fine and so is the equipment…easy to use

7 months ago

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Verified Customer

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Michele Spink

Inexpensive and solid equipment good value

7 months ago

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Verified Customer

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Robert

Great customer service and quality product

7 months ago

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Verified Customer

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Gerald Hightstown, NJ

Very easy to deal with. Simple to hook up

8 months ago

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Verified Customer

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Sandra J Entrup Raleigh, NC

Operatorss are very helpful, polite and willing to listen.

8 months ago

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Verified Customer

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Annie Sleboda Chicago, IL

Professional,kind and knowledgeable staff

8 months ago

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Carol Whitesboro, NY

Very pleased with device. Customer service excellent.

8 months ago

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Verified Customer

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Janet

Great customer service. So glad we made this choice.

8 months ago

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Verified Customer

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Robert

Very easy to use. Responsive to communication.

8 months ago

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Verified Customer

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Torie Arthofer Naperville, IL

Easy to set up, good response to one incident

8 months ago

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Verified Customer

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Yolanda Curtis Massillon, OH

My adult children and myself are feeling secure

8 months ago