Name: MobileHelp
Rating: 4.6

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Verified Customer

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Kenneth Aledo, IL

It just makes me feel at ease. Dealing with their people was good, and they were very informative; everything is just great!

8 years ago

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Verified Customer

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Peter Dallas, TX

Other than finding their agents a bit pushy, my experience with Mobile Help has been great. It's been a quite responsive system so far.

8 years ago

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Verified Customer

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Anonymous St. Petersburg, FL

This service just keeps my family happy because I'm alone, and I'm glad it works. Plus, Mobile Help is there if I need them, so it's a good service.

8 years ago

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Verified Customer

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Daphne Winston-Salem, NC

This is a great opportunity for someone who's in need. I feel very secure and very safe with it. Plus, they offer a very pleasant and knowledgeable customer service.

8 years ago

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Verified Customer

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Gerald Fairfax, OK

Speaking to their agent was good, and although my father hasn't used it, he certainly feels a lot safer.

8 years ago

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Verified Customer

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Marie North Las Vegas, NV

This makes me feel partially secure, but I don't like that the device that has the microphone is too far away. They cannot hear you sometimes, and that is not a good feature. Instead, they should just have a universal ox, where they can put it up and talk from anywhere in the house. If I were to fall in the bedroom, they would never hear me.

8 years ago

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Verified Customer

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Sue Denver, CO

Mobile Help just gives us a peace of mind. Their representatives are very courteous and kind, and so far, We've been very happy with their service.

8 years ago

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Verified Customer

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Paul Beloit, WI

The representatives were informative, and overall, it's been a good experience dealing with Mobile Help. I feel good about it because I feel secured.

8 years ago

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Verified Customer

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Alan Saginaw, MI

It's gone off a couple of times, and it takes too long for somebody to answer the phone. That's not so good if an emergency were to happen. I'd feel much safer if it worked properly.

8 years ago

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Verified Customer

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J.K Macomb, MI

The service was purchased for myself, and I've used it every day so far. Speaking to their agents has been very good, and I feel better living alone now.

8 years ago

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Verified Customer

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FS Pebble Beach, CA

At this point, we're very satisfied with the product. Their people have always been very helpful and speedy.

8 years ago

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Verified Customer

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Shirley Amherst, NH

You have very nice customer service reps. Fortunately I have not had to use the system. I do like having the system while recovering from surgery.

8 years ago

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Verified Customer

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June Phillipsburg, NJ

Good product good pendant and watch not to big. Remote communicator should be in pendant. Takes too many rings to get response when button pressed.

8 years ago

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Diane Inkster, MI

The company was very friendly,clear explanations, and timely on their promises of service and return policy.

8 years ago

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Craig Monterey, CA

They have been very response. My loved one has had to use the service a couple of times since we have had it and they sent the EMTs out quickly.

8 years ago

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Verified Customer

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Elaine Lenior City

Quick response time. Mom set off unit trying to adjust to system and operators were polite and understanding

8 years ago

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Verified Customer

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Betty Indianapolis, IN

Service, equipment and reasonable prices. The email or text alerts concerning usage, power outages and other details are very helpful.

8 years ago

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Verified Customer

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Carol Barrington, IL

They seemed nice to work with and were cheaper than others I have heard of. I haven't had to think of using them for an emergency.

8 years ago

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Verified Customer

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AnneMarie Sheboygan, WI

They promptly respond when you push the button - even when pushed accidently and never make you feel like a fool.

8 years ago

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Verified Customer

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Gerald Escondido, CA

Excessive false alarms, and not alarming on actual fals. I received 3 fall pendants, but only one detects a fall. No provision attach an auxiliary battery on mobile transmitter._

8 years ago

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Verified Customer

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Shelley Rapid City, SD

The folks have been very accommodating and helpful when we needed it. Mom has liked the wrist band button for discreet safety.

8 years ago

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Sandra Marianna, FL

Have always answered promptly, especially when my mother accidentally hits the button. I like the email alerts too.

8 years ago

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Maureen&Harold Arverne, NY

I feel the written instruction could be done better. Ex: could not figure hoe to open lock box. No instruction. Had to call.

8 years ago

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Verified Customer

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Elaine Fort Lauderdale, FL

Professional, courteous staff. Haven't used service and hope never to have to but I feel very secure having it.

8 years ago

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Verified Customer

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Patricia Burns Boone, IA

It's easy to set up and the sales team is great, but I don't use it. I have a small condo and 2 phones, and I guess I would take it in my car, but I haven't been on in a excursions.

8 years ago

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Verified Customer

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Patrick & Debra Woodson Houston, TX

Their sales team was wonderful! They were nice, and the system has been pretty easy to use. It's helpful, and everything has been good so far.

8 years ago

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Verified Customer

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Wade Hefner Hickory, NC

I didn't have to deal with anybody really, I just ordered the system, and it worked for a year. It worked anywhere I went, and it worked just fine.

8 years ago

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Verified Customer

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Anonymous Maumelle, AR

Unfortunately, we never had to use the service, so we ended up canceling it. However, their customer service made the whole return process a fabulous experience.

8 years ago

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Verified Customer

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Pat Richardson Scottsdale, AZ

The sales team is great! They were very helpful, and I'm very satisfied with the service. If I fall again, I have this to help me.

8 years ago

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Sylvia Jacobs Aurora, CO

So far, the equipment has worked just fine. Their sales team also did very well. I don't have to use it anymore, but they are very good.

8 years ago

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Verified Customer

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Evelyn Shaw Tucson, AZ

We've never had to use it, but it's reassuring to have it. Every time I've contacted them, their sales team has been very helpful.

8 years ago

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Verified Customer

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Judy Halderman Forest, VA

Installing it was really easy, and the representatives were great. The service itself is fine, although I am very glad I haven't had to use it.

8 years ago

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Verified Customer

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Mona Matson Portage, IN

There Sales Team was fine, and it wasn't hard to set up the system, however, I'm not quite up to the system. I don't know how it exactly works.

8 years ago

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Verified Customer

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Harvey Strege Lancaster, MN

So far, my satisfaction with the service is very good. Using the equipment has also been good. I give them a 10.

8 years ago

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Verified Customer

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Mazie Hall Gilbert, AZ

My mom is 87 and by herself sometimes so we purchased the classic system from MobileHelp. Service and equipment are good

8 years ago

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Ronald Curtis Granite Falls, NC

I have the system that works away from home. I'm very satisfied with the service and equipment so far.

8 years ago

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KR Madison, MS

Their representatives were great, and although I've only had it for a little bit, it's worked just fine.

8 years ago

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Gerard Richard Fitchburg, MA

I'm very satisfied with the service so far. I preferred the GPS unit for him, but I decided not to purchase it, considering there's always somebody with my dad. He did press the button by accident already, and nobody seemed to hear him. I was little taken back by it.

8 years ago

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Verified Customer

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Valerie Winer Delray Beach, FL

Their service is very good, I love it! For somebody like me that's in a wheelchair, it was very easy to set up.

8 years ago

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Lucky Arevalo

I got this for my mother because she is alone during the day. The equipment is very good. So far, the service is good

8 years ago

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MT Wichita, KS

I purchased MobileHelp for a family member because I work the evening shift, and she falls sometimes. The device itself is too sensitive. There would be an operator calling us when she's lying down, so I can't say I'm so satisfied with it. However, their representatives were great.

8 years ago

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Verified Customer

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Denise Brinker Wagoner, OK

The representatives were very helpful! It also seemed to be very easy to set up. I can say I'm very satisfied with the service.

8 years ago

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Verified Customer

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Steven Coleman Chandler, AZ

Setting up the system was good; I understood it very well. I didn't have a problem with the service itself, however, I didn't like the way their representatives handled things. They ran my card without my permission. Although I didn't have money in my account, I didn't like that she did that.

8 years ago

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Verified Customer

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Floyd Coots Tallassee, AL

It was very easy to set up. So far, everything has been fine. I'm satisfied with the service and very happy with the representatives.

8 years ago

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Verified Customer

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DW Littleton, NC

It wasn't hard to set up the system. They were very good to deal with and the service has been excellent so far.

8 years ago

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Verified Customer

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Lupita Meza Oxnard, CA

I was very satisfied with the Sales Team. The devices are nice, and although I haven't had used it, it seems like it's going to be a nice service.

8 years ago

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Verified Customer

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Anna Read Cypress, TX

I haven't had to use it, but the system seems to be okay. So far, I haven't had a problem with it, so it's with me all the time; wherever I go. On the other hand, the representatives were great!

8 years ago

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Verified Customer

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Jackie Lee Selma, NC

It's been a great service! Their Sales Team was very good as well; I've been very pleased with MobileHelp.

8 years ago

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Jane M

Thank God I haven't had to use it, but I think they've been very good so far. The whole service has been great.

8 years ago

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Verified Customer

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Phyllis Worley Mullens, WV

The Sales Team seemed to be nice; they kept calling and you know just check to see if everything is alright. I feel safe and secure with it.

8 years ago