Name: MobileHelp
Rating: 4.6

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Verified Customer

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Don Cunningham Alameda, CA

I have not yet needed to use in a crisis. I wear it all the time, and when I.ve tested it the response has always bee good.

6 years ago

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Verified Customer

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B. J. Los Angeles, CA

Fortunately, I have not had to call on them, but my monitor went off. accidentally and they promptly telephoned me

6 years ago

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Verified Customer

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Patricia Laurel, DE

their customer sevice is fantasic, they truly understand your stress and reason for installing the system

6 years ago

Reply from MobileHelp

Thank you Patricia! We love hearing this kind of feedback! Kind Regards, MobileHelp

Mar. 6th, 2018

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Anonymous San Diego, CA

I read about it in the AARP literature and decided to get it. I've only had it use it once and they responded as quickly as possible.

6 years ago

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Verified Customer

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Linda Reese New Berlin, NY

I got it because it had the mobile unit. They always answer my questions when I call. I haven't had to use it yet.

6 years ago

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Verified Customer

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Anonymous please. Northville, MI

Very prompt when they receive a signal from my equipment even in error.. I prefer the wrist band worn 24/7.

6 years ago

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Angelita Matias Philadelphia, PA

My main concern was safety, just feeling safe. They are really fast answering. I will recommend it to other people.

6 years ago

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Constance Chapmen Atlanta, GA

I got it since I thought they could help me if I happen to fall unconscious. Though the device that I got didn't really work for me. Apparently there were no replacements for it either so it was all pretty useless.

6 years ago

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Verified Customer

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Bob Kelley Fresno, CA

I chose them when I saw it in AARP magazine. It had a habit of going off, with its fall detector; we had to send it back in. They were very attentive to the problem, though.

6 years ago

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Dolores Walther Riverhead, NY

I found them on the AARP and decided to get it. I use it whenever I leave my house. I'm very comfortable with it.

6 years ago

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Jim Thomas

I saw an advertisement and decided to get one, and I'm not real happy with it. It was raining one day, and I slipped off a footstep coming up to my front porch. I fell and broke my leg, and I never could get them to answer.

6 years ago

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Anonymous Walnut Creek, CA

The GPS feature was what convinced me. I keep it with me all the time, it's the best one I've had so far.

6 years ago

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Anonymous

I tI thihk is a very good service although I find it rather bulky to have to carry the device and case around when going outside

6 years ago

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Charles Metzger Liberty, NY

I just liked their ad on TV and decided to get it. Their customer support is very knowledgeable and helpful.

6 years ago

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Thelma Melton Kershaw, SC

I just saw it on TV and thought I would try it. The button is there if I need it, I don't have any concerns about it

6 years ago

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Charles Lauer Southold, NY

I went with them since they covered me outside of my home. I haven't had to use it yet, but their people are knowledgeable and polite.

6 years ago

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Lulamae Grant Chicago, IL

I saw their advertisements and decided to get it. I haven't had to use it yet, but everything about it sounds great.

6 years ago

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Verified Customer

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Mary Evans Newsoms, VA

I have 6 sons and they were the ones that convinced me of it. I don't have any complaints about the device.

6 years ago

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Verified Customer

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MurielSedergren

I'm a very new customer and have had no incident (praise God) to test the device yet. So far so good.

6 years ago

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Marcia Jacobson Floral Park, NY

I saw them advertised somewhere and decided to get it. I carry it with me, though I've never had to use it. It's very nice though.

6 years ago

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Verified Customer

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CoralieKind

Great product- easy to set up and use- excellent customer service- informative , professional, prompt delivery

6 years ago

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Marian Moore Austin, TX

I just read about them and decided to get it. I haven't used it, except for testing that is. Everything is fine.

6 years ago

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Verified Customer

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Gloria Diego Los Angeles, CA

I had one from a different company but I decided to switch. They communicate well with the customer.

6 years ago

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Verified Customer

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Lea Smith Redding, CA

I saw it advertised on TV and decided to get it. They always accept it in the hospital. I like having medical help.

6 years ago

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Verified Customer

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Wayne Lagasse Eau Claire, WI

I have accidentally set it off several times. They respond very quickly and so far it has worked well.

6 years ago

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Verified Customer

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Carl Krug Pocomoke City, MD

The price and availability of it convinced me of getting it. I haven not fallen since I got it, but it works well.

6 years ago

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bobbie32533

haven't "needed'' them yet, but when i've called with questions they are so professional and courteous

6 years ago

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Karen Hopkins, MN

Customer service is excellent and if i activate my button accidently, they will call to check on me.

6 years ago

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David Jones Huntsville, AL

We got it because their system was better. I haven't had to use it yet, but the device is easy to use.

6 years ago

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John Greco New York, NY

I chose Mobile Help for its affordability, and they've been very cooperative as far as customer support.

6 years ago

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Verified Customer

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Michael Kryder Palm Bay, FL

I picked it because it had the most features and it was easier to use it. The equipment is all user friendly.

6 years ago

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Verified Customer

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Myra Ream Veneta, OR

I saw an ad for it on TV and decided it was the right one for me. I haven't had to use it yet though.

6 years ago

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Verified Customer

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L.G. Columbus, OH

I went with them since they looked like they had the best equipment. I usually only use it at night.

6 years ago

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Verified Customer

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Catherine Dennis Enterprise, AL

I used it last Wednesday and they were there for me when I called them. They're just there when I need them.

6 years ago

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Verified Customer

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Lisa Keck Rutherfordton, NC

I found it on TV and decided to get it. I wear it 24 hours a day, though I haven't had to actually push the button.

6 years ago

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Verified Customer

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Eva Newcomb Boynton Beach, FL

I use the device. They respond immediately. If you need first responders to come, they get there immediately too.

6 years ago

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Verified Customer

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JoanneSlover

Got mobile help for my 96 year old mother. Very glad she hasn't had an occasion to use it, however she has more confidence now and feels safer

6 years ago

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Verified Customer

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ElizabethRonksley

I have not needed to use MobileHelp Alert, but have peace of mind for me and my family that I have it.

6 years ago

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Verified Customer

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Zildete And Steven Vilvens Marietta, GA

I chose them since they had good service. I haven't had to use them yet, but customer service helped me set it up.

6 years ago

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Verified Customer

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Sandra Plante Millen, GA

Even when accidentally pressing the button they are right there to help. Am very pleased with Mobile Help.

7 years ago

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Norton Salt Lake City, UT

It's always dependable I trust the service they are there when I need help for me or whomever I may be with

7 years ago

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Betty Wilharm Jacksonville, FL

Even no I have never had to use it, I gave it a 10 for the comfort and gives me to knowing I have it

7 years ago

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Nana Moulton, AL

Even when the alarm was activated by accident, the operators were very nice . Also, medicine reminders were great!

7 years ago

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milt Clarkston, MI

helped me several times this year, when I have fallen, and they contacted my daughter as ems was on the way

7 years ago

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Kathy Hatchery Russell Columbus, GA

Good Company. I feel confident when I have to leave my elderly mother and disabled son to go to work they can get help if needed.

7 years ago

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Skip Woodbridge, VA

Provides peace of mind wherever I am, at home, in the local area. Or on an extended trip out of state.

7 years ago

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Vera Coverson

The company is aware of any false alarm and if an emergency arrive I feel sure they will be on top of it

7 years ago

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Terry Templeton, MA

Customer service has been great and the response is so positive when my in laws accidentally press the buttons.

7 years ago

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Robert Aspinwall Witchita, KS

Its ease of use. it is user friendly. I would suggest a quick way to cancel when one of the buttons is inadvertently pushed.

7 years ago

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Northwest Medical Center Glasgow, MO

I believe they could simplify the ordering process and be more thorough. Ordering the unit by phone takes a lot of time .

7 years ago