Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star_border

Rather not list.

Would rate 5 stars if pendant/watch had speaker capability, tho I do like the smaller size of the devices compared to the "all-in-one" types.

6 years ago

check_circle

Verified Customer

star star star star star

Kenneth Williams for William Turner

excellent service ,great quality , there when you need them and understanding if you accidentally set the alarm off

6 years ago

check_circle

Verified Customer

star star star star star

Hilligje Timmerman

Because when I accidentally pushed the button, they answered right away. Other than that I haven''t had to use it.

6 years ago

check_circle

Verified Customer

star star star star star

Roxann Paul

Necklace was not working with fall features but when called they promptly sent a new one that works.

6 years ago

check_circle

Verified Customer

star star star star star

Debbie P

When needed help came to my Mom immediately. When the system goes off it notified my brothers as well.

6 years ago

check_circle

Verified Customer

star star star star star

William Schreiber

Great piece of mind. Though never needed at this point, frequent testing confirms it works as advertised.

6 years ago

check_circle

Verified Customer

star star star star star

Johanna Stahl

I accidentally hit the button when I was moving some things around in my closet and a policeman showed up.

6 years ago

check_circle

Verified Customer

star star star star star

Janet

It has been very helpful. I have not needed to use it for emergency yet but I know I have it thank you

6 years ago

check_circle

Verified Customer

star star star star star

Florence

When I go outside, I wear it. I like wearing it around my neck. It is a good service. I am pleased with it.

6 years ago

check_circle

Verified Customer

star star star star star

Carol leach

Because every time I mess up and push the button by mistake every agent has been very helpful and nice

6 years ago

check_circle

Verified Customer

star star star star star

Alice Nadine Kazimi

They are very helpful and quick to answer any questions I might have. The personnel are extremely courteous

6 years ago

check_circle

Verified Customer

star star star star star

Aberdeen Sabo

Outstanding, friendly service. I feel safe in my home and can be independent thanks to your service!

6 years ago

check_circle

Verified Customer

star star star star star

Marla White

They have been great with my mom. She has accidentally hit the button and they talk her through turning the alarm off.

6 years ago

check_circle

Verified Customer

star star star star star

Amalia Pico Rivera, CA

I have just had it for about a month and a half so far so it's been doing pretty good right now. I'm happy with it.

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous Cincinnati, OH

The couple of times she went off I didn't even know. I guess it was just sensitive but I was fine with the response.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Jimmy Taylorsville, MS

I couldn't get it to start and I could get someone out here to get it set up. The device wouldn't work. They had to send me the rest of it all again and I didn't have any service for two weeks.

6 years ago

check_circle

Verified Customer

star star star star star

Lois Denair, CA

The customer service was very good and very patient and complete. My dealings with MobileHelp has been fine.

6 years ago

check_circle

Verified Customer

star star star star star

Richard

Everybody that I have dealt with has ben very helpful to me. It is easy to carry around and easy to use.

6 years ago

check_circle

Verified Customer

star star star star star

Stephen Oak Ridge, TN

Had a couple false alarms where I set It off and the result was excellent. People were there in a matter of seconds.

6 years ago

check_circle

Verified Customer

star star star star star

Mable Brighton, CO

Works great. I would recommend it. I like that I'm able to leave the house and have my motions still detected.

6 years ago

check_circle

Verified Customer

star star star star star

Josephine Colorado Springs, CO

My mom likes it because it makes her feel secure. She has accidentally pushed the button. They respond quickly.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Lavonne Chandler, AZ

I've had it only a month and have not been impressed with it. My cord is lopsided and I've had to send it back for connection errors. I think that it's expensive. I wont recommend it to others.

6 years ago

Reply from MobileHelp

Hi Lavonne,

We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

Aug. 8th, 2019

check_circle

Verified Customer

star star star star star

Ann

When I use it, they respond. Last month I used my personal button and everybody showed up. It does a fine job.

6 years ago

check_circle

Verified Customer

star star star star star

Rosella Mexico, MO

They helped us get it all set up and sent the things very punctually. I dislike nothing at this time.

6 years ago

check_circle

Verified Customer

star star star star star

Kay Danbury, TX

There are nice people working for mobile help. Everything about my experience with them has been fine.

6 years ago

check_circle

Verified Customer

star star star star star

Clarence Church Hill, MD

When we got a new device and they tested it I called and everything's been taken care of in a speedy manner.

6 years ago

check_circle

Verified Customer

star star star star star

Lois Burlington, WI

No problems with it so far. The only thing I don't like is that the pendant is touchy but I'm getting used to it.

6 years ago

check_circle

Verified Customer

star star star star star

Dorothy

They answered me straight away when I tested it. I like the peace of mind. I don't have any complaints.

6 years ago

check_circle

Verified Customer

star star star star star

Sharon

The people guided me through everything and they made sure most of it was working. We tested it and it worked fine.

6 years ago

check_circle

Verified Customer

star star star star star

Marie

I like having it. I think it is excellent. I hit is accidentally one time and they were on the phone right away.

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous

So far, the services have been good. We keep the device in the car and I have one around my neck for fear of falling.

6 years ago

check_circle

Verified Customer

star star star star star

Sandra

Everything is good. It works fine. When I set it up, they were really nice and made sure everything was working.

6 years ago

check_circle

Verified Customer

star star star star star

Kathleen And Michael

My husband has a heart condition and I have had seizures and it is really helpful when you can't get to the phone.

6 years ago

check_circle

Verified Customer

star star star star star

Louis

It helped save me and get help here with a lot of police cars right away. Their customer service is pretty good.

6 years ago

check_circle

Verified Customer

star star star star star

Florence

I feel more secure having it available and my children feel better in case I need it. It's very useful.

6 years ago

check_circle

Verified Customer

star star star star star

Sonya

I like everything, it's been helpful to have mobile help. It is very handy I take it with everywhere.

6 years ago

check_circle

Verified Customer

star star star star star

Anna

I've tested it and it works great. I've gotten the best response the only time I've used the button.

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous

I have recommended them to quite a few people. We have no complaints with it. Everyone has been nice and very helpful.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Bertram And Leslie

I didn't like the device, it was a little too involved for me to use easily. I made the decision to cancel it and they sent me a small bill so I lost the money even though I never used the service.

6 years ago

Reply from MobileHelp

We are sorry to hear you didn't care for the equipment. Is there anything in particular that you didn't like? Any feedback would be appreciated!

Sincerely,

MobileHelp

Aug. 2nd, 2019

check_circle

Verified Customer

star star star star star

Enedina

I like everything about the unit, I don't dislike anything. Everything seems to be okay when I test it.

6 years ago

check_circle

Verified Customer

star star star star star

Sandra

It gives me peace of mind you know where I'm at with G. P. S. I tested it and someone was on the line right away.

6 years ago

check_circle

Verified Customer

star star star star star

Brenda

Mobilehelp has answered all my questions. I tested it and it works fine. I like that it's easy to use.

6 years ago

check_circle

Verified Customer

star star star star star

Sarah

I like everything about it I have no problems. Mobilehelp were courteous and told me everything I need to know.

6 years ago

check_circle

Verified Customer

star star star star star

Mona smith Martinsburg, WV

Feel secure and safe at all times am so glad we decided to get mobile help and will recommend it to all my friends

6 years ago

check_circle

Verified Customer

star star star star star

Glenn Smith West Nyack, NY

From the start the customer service was wonderful and the product arrived quick and was very easy to use.

6 years ago

check_circle

Verified Customer

star star star star star

Linda Baker (Betty Fox's daughter) Easton, MD

Very satistifed with customer service and the quality of the equipment and impressed with the company.

6 years ago

check_circle

Verified Customer

star star star star star

Allan H Charlotte, NC

Excellent custmer service and follow up to my initial concerns. Integrity is evident when you deal with these people.

6 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

check_circle

Verified Customer

star star star star_border star_border

Pauline LaLiberty

Fall Button does not work all the time. Otherwise I would recommend Mobile Help. It is a great product, it is GREAT for distance. The people that work there are VERY NICE.

6 years ago

Reply from MobileHelp

Hi Pauline, Thank you for your feedback!We have created a ticket for Tech Support to reach out to you regarding your Fall Detection Pendant. We look forward to speaking to you. Kind Regards, MobileHelp

May. 29th, 2019

check_circle

Verified Customer

star star star star star

Barbara

So far I have not needed to call for help but I do feel better having MobileHelp wither at home or out driving.

6 years ago

check_circle

Verified Customer

star star star star star

judy love

I like their product for many reasons - esp. like that the "modem" is small and easy to carry outside.

6 years ago