Name: MobileHelp
Rating: 4.6

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Verified Customer

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Maureen Tinley Park, IL

I tested it last week and we talked to you for a minute and told you when the test was complete. It was easy to use.

4 years ago

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Verified Customer

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Margaret Jamesville, NY

I've never had to use it and have had no difficulty testing it. Customer service is always very pleasant.

4 years ago

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Verified Customer

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Mary Oklahoma City, OK

I've used it several times and it's been efficient every time. It's easy to use. They respond every time I call.

4 years ago

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Verified Customer

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Ava Oakland, CA

They do respond to their calls. I get prompt attention. I like that I do have a wrist band and a necklace.

4 years ago

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Verified Customer

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Charles Battle Creek, MI

I hate carrying around the other part of it to make sure I can talk to somebody. They respond as quickly as they can.

4 years ago

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Verified Customer

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Anonymous Richmond, VA

I always got good responses. At one point in time I was getting a lot of alarms with very little motion.

4 years ago

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Verified Customer

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Anonymous Lakeland, FL

I love the lock thing they gave me on my door. Everytime I pushed the button by mistake, they always answered.

4 years ago

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Verified Customer

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Kelly Garland, TX

They answered right away. I said I needed help and they were there in about 10 minutes. It is convenient

4 years ago

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Verified Customer

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Ivan Middle River, MD

I tested it about two weeks ago and everything is working fine. All my doubts and everything were verified quite well.

4 years ago

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Verified Customer

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Victorina San Mateo, CA

The person at the customerservice helped me out and were quite professional. I like that I's very handy.

4 years ago

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Verified Customer

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Dewey Reidsville, NC

I like the effectiveness and I really don't have any complaints. I've had some false alarms when I'm taking a shower.

4 years ago

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Verified Customer

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Anonymous Seguin, TX

When I tested it, they answered right away. I like that I can take it with me when I'm away from the house.

4 years ago

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Verified Customer

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Barbara Beloit, KS

They always help me when I accidentally push my button off. Very calm and want to know if I'm alright.

4 years ago

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Verified Customer

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Frances San Antonio, TX

I have had a good experience with the people when I called they were knoweledgable and very helpful.

4 years ago

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Verified Customer

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Anonymous West Palm Beach, FL

It's working fine but I don't like that I have to carry the main unit with me. I had to test it and it worked out fine.

4 years ago

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Verified Customer

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Bobby Garner, NC

I tested it when I first got it and everything was very clear. I checked with the office and they weren't going to send literature on it.

4 years ago

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Verified Customer

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Richard Murfreesboro, TN

It makes me feel comfortable and at ease when I'm home alone. I tested it last week and they responded right away.

4 years ago

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Verified Customer

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Bill Kansas City, MO

They were efficient, truthful, just answered my questions and the people were very welcome to deal with.

4 years ago

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Verified Customer

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Jeffrey Fort Wayne, IN

It was really easy to start it up and everything. When I used it, I pressed it and hit cancel right away.

4 years ago

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Verified Customer

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Joseph Norwood, NY

Good qualiyt devices. When you call them, you get an immediate answer, you get somebody there right away.

4 years ago

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Verified Customer

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Anita Mineville, NY

I haven't had to use it, but they called me when I set it off by mistake so it's good service. I like it.

4 years ago

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Verified Customer

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Hazel Memphis, TN

Whenever I touch my button, I always get somebody. And if you accidentally cut out, I get a notification..

4 years ago

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Verified Customer

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Goldie Abilene, TX

I tested it and thought it was good. I like it, it's small and affordable. It's nice. Very dependable.

4 years ago

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Verified Customer

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Tammy Moorhead, MS

Easy to install. We haven't had to use it, we just tested it to make sure it was probably working and it blows.

4 years ago

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Verified Customer

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Karen Chippewa Falls, WI

They've laways been really responsive. It's excellent. I just tested it yesterday and it works great.

4 years ago

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Verified Customer

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Michael Huntsville, MO

It's been tested several times and they always call to follow up. It's worked perfectly. They've done everythin.

4 years ago

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Verified Customer

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Nicole Howard Beach, NY

The system works wonderfully and always prompt and courteous. It's very convenient and easy for her to use.

4 years ago

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Verified Customer

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George Blairstown, NJ

They are very responive to any questions I've had. We've tested it a few times and it works perfectly each time.

4 years ago

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Verified Customer

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Larry Peterson Roseville, CA

Prompt customer services in ordering and set up as well as matching product with need. Great so far!

4 years ago

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Verified Customer

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John freitas Newtown, PA

Although i have only this service a short while, they have quickly responded to a couple of false alarms

4 years ago

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Verified Customer

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HELEN A. STANLEY Kearney, MO

comparing to Med Alert the neck is better it don't give false alarms because how it's made. the wristband is better too

4 years ago

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Verified Customer

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Frances Kasenow Bordentown, NJ

easy setup and really works - accidently unpluged when cleaning and received an immediate call - great

4 years ago

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Verified Customer

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Cory Smith

A false alarm with the fall detector put the system in motion and follow-through was flawless. The system works!

4 years ago

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Verified Customer

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Jody Traver

Haven't had to use it yet. I did sent by accident and response was fast. Feel better having it because of balance and dizzy issues

4 years ago

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Verified Customer

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R Pinkham

Have not had to use it. (NA?) How many times can I say I don't know? I'm happy I haven't had to use it

4 years ago

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Verified Customer

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Kara Swenson

It was explained well over the phone before my purchase and the customer service after purchase was excellent!

4 years ago

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Verified Customer

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Ernest

They are fast and reliable to answer. I feel very comfortable and safe having this device in my home.

4 years ago

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Verified Customer

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Karen

The system was very easy to set up,customer service was great. Thank goodness we haven't had to use it yet.

4 years ago

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Verified Customer

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Judy

so far so good....setting up and getting use to the equipment at times was hard for my 94 year old mother

4 years ago

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Verified Customer

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Gary Fall

product and price are a little better than standard from the norm, but customer service is exemplary.

4 years ago

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Verified Customer

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KATHY LAY

I love the feeling of always feeling safe in my home and away from home and they make sure that I am.

4 years ago

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Verified Customer

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Marcella Quinn

I haven't used the fall protection yet, but your customer service has been very helpful and friendly.

4 years ago

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Verified Customer

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RETA ANDRUS

They were helpful and considerate, I absolutely love the small oval piece, it's lightweight and easy to conceal

4 years ago

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Verified Customer

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Stephen Richards

Excellent customer service. Not a hard sales pitch. Very patient and answered all of my questions.

4 years ago

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Verified Customer

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Arlene S. Faber

Excellent service with complete knowledge of product. Excellent pricing. Very understanding and compassionate.

4 years ago

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Verified Customer

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Carol Melander

Small, lightweight pendant, long lasting battery requires no charging, reasonable price and great customer service.

4 years ago

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Verified Customer

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Carmen Oguz

I have only been working with this system for less than a month. It has potential to be 5/5 stars, but I can only rate it as 4/5 for now.

4 years ago

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Verified Customer

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Dave Leewaye

I have no way of evaluating this product. Its operational now but I've not had any need for it to respond!! Not complaining, mind you.

4 years ago

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Verified Customer

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Glen Edwards

Only reason is we had to get 2 replacement dectect necles before it worked corretly. Other than that, we give 5 stars.

4 years ago

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Verified Customer

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Mrs. Floyd Ballard Laura

No more false alarms. He was having problems with it recharging, but your customer service was awesome and helpful.

4 years ago