Name: MobileHelp
Rating: 4.6

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Verified Customer

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Marie

I like having it. I think it is excellent. I hit is accidentally one time and they were on the phone right away.

5 years ago

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Verified Customer

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Florence

I feel more secure having it available and my children feel better in case I need it. It's very useful.

5 years ago

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Verified Customer

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Sonya

I like everything, it's been helpful to have mobile help. It is very handy I take it with everywhere.

5 years ago

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Verified Customer

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Anna

I've tested it and it works great. I've gotten the best response the only time I've used the button.

5 years ago

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Verified Customer

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Anonymous

I have recommended them to quite a few people. We have no complaints with it. Everyone has been nice and very helpful.

5 years ago

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Verified Customer

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Bertram And Leslie

I didn't like the device, it was a little too involved for me to use easily. I made the decision to cancel it and they sent me a small bill so I lost the money even though I never used the service.

5 years ago

Reply from MobileHelp

We are sorry to hear you didn't care for the equipment. Is there anything in particular that you didn't like? Any feedback would be appreciated!

Sincerely,

MobileHelp

Aug. 2nd, 2019

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Verified Customer

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Enedina

I like everything about the unit, I don't dislike anything. Everything seems to be okay when I test it.

5 years ago

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Verified Customer

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Brenda

Mobilehelp has answered all my questions. I tested it and it works fine. I like that it's easy to use.

5 years ago

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Verified Customer

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Sandra

It gives me peace of mind you know where I'm at with G. P. S. I tested it and someone was on the line right away.

5 years ago

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Verified Customer

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Sarah

I like everything about it I have no problems. Mobilehelp were courteous and told me everything I need to know.

5 years ago

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Verified Customer

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Mona smith Martinsburg, WV

Feel secure and safe at all times am so glad we decided to get mobile help and will recommend it to all my friends

5 years ago

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Verified Customer

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Glenn Smith West Nyack, NY

From the start the customer service was wonderful and the product arrived quick and was very easy to use.

5 years ago

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Verified Customer

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Linda Baker (Betty Fox's daughter) Easton, MD

Very satistifed with customer service and the quality of the equipment and impressed with the company.

5 years ago

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Verified Customer

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Allan H Charlotte, NC

Excellent custmer service and follow up to my initial concerns. Integrity is evident when you deal with these people.

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Pauline LaLiberty

Fall Button does not work all the time. Otherwise I would recommend Mobile Help. It is a great product, it is GREAT for distance. The people that work there are VERY NICE.

5 years ago

Reply from MobileHelp

Hi Pauline, Thank you for your feedback!We have created a ticket for Tech Support to reach out to you regarding your Fall Detection Pendant. We look forward to speaking to you. Kind Regards, MobileHelp

May. 29th, 2019

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Verified Customer

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Barbara

So far I have not needed to call for help but I do feel better having MobileHelp wither at home or out driving.

5 years ago

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Verified Customer

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judy love

I like their product for many reasons - esp. like that the "modem" is small and easy to carry outside.

5 years ago

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Verified Customer

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Monica Stone

Everything was so easy! Customer service was so helpful and I can relax knowing Mom and Dad are safer.

5 years ago

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Verified Customer

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4 Batavia, OH

Fall detection doesn't really work so you still have to press the button. It was worked fine when I have tested it. They always respond to my calls.

5 years ago

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Verified Customer

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5 Port Charlotte, FL

My MobileHelp has gone off accidentally a few times, but they have been right there and very helpful.

5 years ago

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Verified Customer

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4 Poteau, OK

They check on me pretty often to make sure I am doing good and my device is working. It does go off for no reason sometimes.

5 years ago

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Verified Customer

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4 Rockville, IN

I don't use the fall detection anymore because it goes off too often. I do love the device around your neck that you can talk into.

5 years ago

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Verified Customer

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5 Lake Bluff, IL

A man helped me on the phone and he was very patient and helpful. I wear my bracelet all the time, even outside.

5 years ago

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Verified Customer

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5 Valrico, FL

The customer service always responds very well. I like that the device doesn't need a landline to work.

5 years ago

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Verified Customer

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Rose

I know it works because my little great grandson had messed with the button without me knowing and they came right out.

5 years ago

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Verified Customer

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Henri And Yvette Chelmsford, MA

I tested the device and it worked perfectly. MobileHelp is a great company and I'm very happy with them.

5 years ago

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Verified Customer

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Thelma

I was with another company before but mobile help is a few dollars cheaper. I like everything about it.

5 years ago

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Verified Customer

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Adrienne Ruskin, FL

They are excellent at explaining things. The device is very easy to set off but it is quality and it gives peace of mind.

5 years ago

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Verified Customer

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Peggy Sue Osceola, AR

I have no complaints. I like it. I like everybody I have talked to and I feel good. They explained it to me.

5 years ago

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Verified Customer

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Anonymous

It is so small and it is an ordinary thing, and I like that. I have recommended it to a couple of people.

5 years ago

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Verified Customer

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C Seal Beach, CA

Device is handy. The process seems simple and the initial checking reinforces that and it gets help soon.

5 years ago

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Verified Customer

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Bettye Martinsburg, WV

I have tested it and had no problems. I like everything about it all around. I have already recommended it to a friend.

5 years ago

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Verified Customer

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Christina Fort Lauderdale, FL

Got a response once because it had fallen and I was impressed. I feel confident because it is there.

5 years ago

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Verified Customer

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Edward Medford, OR

Tested it one time and everything went okay. I haven't had any problems and there is nothing I dislike.

5 years ago

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Verified Customer

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Eva Colonial Heights, VA

I like it all except the fall button, I do not need it because the slightest problem will set it off.

5 years ago

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Verified Customer

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Jerilyn Quincy, IL

Customer support has always been responsive. It works fine when I test it and I like that it is so sensitive.

5 years ago

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Verified Customer

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Kate Carlson Jefferson City, MO

When we were setting up Mobile Help, customer services phenomenal. Very knowledgeable and professional.

5 years ago

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Verified Customer

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Vernetta Ingram Houston, TX

I'm more comfortable knowing that if I'm in distress, all I have to do is press a button and help is on the way.

5 years ago

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Verified Customer

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Magda

When I test it, it works fine and I get a call immediately. Their customer service has good responses.

5 years ago

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Verified Customer

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Anonymous

I like everything about it, I have no dislikes. When I test it, the company calls me and asks if everything is alright.

5 years ago

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Verified Customer

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Richard

In the beginning we had problems with it firing off because it is very sensitive so we changed the communications.

5 years ago

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Verified Customer

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Carol

I love my medical device. I have tested I several times and I have gotten a good response every time.

5 years ago

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Verified Customer

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Anonymous

Recently I fell and I used it and they showed up right away. It is sensitive but the response is good.

5 years ago

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Verified Customer

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Linda

The device is too sensitive, I don't touch and it will go off. It works fine when I test it and they respond right away.

5 years ago

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Verified Customer

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Carol

I feel more secure and safe. They respond immediately even if you don't need help. It is nice to know they are there.

5 years ago

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Verified Customer

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Earl

The device is very responsive. A couple times, the device has gone off by accident, but it is working well.

5 years ago

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Verified Customer

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James

The customer service representatives are very polite. The equipment is very top notch, and I am glad that I signed up.

5 years ago

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Verified Customer

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Eva

The pendant kept going off and I didn't know why. I was constantly hassled because of it, and I couldn't control it not going off. I didn't like wearing the wristband either.

5 years ago

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Verified Customer

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Barbara

MobileHelp is very constant in their communication. I was able to set the device up and use the service just fine.

5 years ago

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Verified Customer

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Linda Rock Hill, SC

Customer service answers very quickly, and is understanding when I accidentally hit the alarm button.

5 years ago