Name: MobileHelp
Rating: 4.6

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Verified Customer

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Annabelle LaFleur Saint Louis, MO

It feels GREAT to feel safe from falls and emergencies in my home and anywhere I go outside when an emergency occurs

5 years ago

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Verified Customer

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Jeanie Victoria, TX

Every time the button is pushed, they are on the ball. They call me and notify us about my uncle. It works right away. I like everything about it.

5 years ago

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Verified Customer

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Deborah Madera, CA

Customer support listens to you but It goes off quite a bit and we can’t reset it. Also they should add something for deaf people.

5 years ago

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Verified Customer

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Marilyn Werkema San Marcos, CA

MobileHelp has done its best to help me make the system reliable. The fact is, my telephone signal is probably too weak to support the system.

5 years ago

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Verified Customer

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Mary Bouchard Niles, IL

I lost my balance and fell, I received the request to make sure I was ok in a very short period of time

5 years ago

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Verified Customer

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Nola Ausburn Hayden, ID

Excellent service and dependability. Every person I have dealt with has been curteous and helpful.

5 years ago

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Verified Customer

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Anonymous Smithfield, VA

My dad has used MobileHelp twice in the past few weeks. He got the help he needed in a timely fashion.

5 years ago

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Verified Customer

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Ronald Mooresville, NC

My mom will not wear the one that goes around her neck and I don't like that because that's the only one that's the fall detector.

5 years ago

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Verified Customer

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Katherine Garden City, KS

Mobile Help is good for you. It comes in a mobile unit. They are willing to work with you. It works great.

5 years ago

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Verified Customer

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Anonymous Naches, WA

I like it. They got me the system immediately with no problems. I am very likely to recommend it to people.

5 years ago

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Verified Customer

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Dianne Zafft Watertown, SD

They immediately call both me and EMS when my mother's button signals a problem and she doesn't respond

5 years ago

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Verified Customer

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Dave Givens Baden, PA

The system was easy to set up and understand. We have not needed to use it yet but I trust it will do what we need.

5 years ago

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Verified Customer

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Richard Naples, FL

With a couple of incidents, such as my wife falling in the garage, it is nice to have security. It works very well.

5 years ago

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Verified Customer

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Mychelle Baytown, TX

The device is a little bit uncomfortable but it is high quality and the response are great but it is too expensive.

5 years ago

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Verified Customer

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Marla Philadelphia, PA

They are there when I press the button. It is nice that can hear it, it’s not quiet so that is comfortable.

5 years ago

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Verified Customer

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Linda Fleming, OH

We have gotten everything that we needed. It’s been great so far. We feel secure that my mom has help if something happens.

5 years ago

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Verified Customer

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Susan Brentwood, TN

Very convenient and very comprehensive, covers all areas. It is very efficient, the people came right away.

5 years ago

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Verified Customer

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Robert Beaumont, TX

It's compact. The fall button it pretty sensitive but it works. I have recommended them to a friend.

5 years ago

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Verified Customer

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Maureen Wrentham, MA

It seems to work very well. Sometimes the pendant goes off when there is no reason but everything seems to be made well and they are responsive.

5 years ago

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Verified Customer

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Rebecca Mount Sterling, OH

Customer support answers my call. I am constantly setting it off and they call right away to see if I need help.

5 years ago

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Verified Customer

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Rose Woodbridge, VA

The pendant is too little, you can hardly see if it flashes but they are very helpful every time I have to call.

5 years ago

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Verified Customer

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Vicky Mitchell, IN

Anytime I needed them or I accidentally hit it, they always got back with me and were very courteous.

5 years ago

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Verified Customer

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Lynn Aurora, CO

It’s for my mom. One time she broke her arm and it was very helpful for her. Everyone was nice and helpful.

5 years ago

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Verified Customer

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Katherine Birmingham, AL

When I had to make some changes, they were willing to do it and I appreciate that. It was fine when we tested it.

5 years ago

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Verified Customer

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Melissa Martin, GA

It protects my mom and dad if they fall and it gets them medical help, that it what I like about it.

5 years ago

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Verified Customer

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Ann Naples, FL

Makes things safe. If something happens you guys are there and are very helpful. I am happy with the equipment.

5 years ago

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Verified Customer

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Hilda Delray Beach, FL

I like everything. Everything is fine. I don’t have any problems with it except I think it is a little too expensive.

5 years ago

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Verified Customer

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Cecelia Fort Walton Beach, FL

I like the wrist band because I don’t have to wear the little thing around your neck. It is heavy.

5 years ago

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Verified Customer

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Dan West Palm Beach, FL

Great company! I am very impressed with everything they do such as its responsiveness and their customer service.

5 years ago

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Verified Customer

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Anonymous Elk Grove, CA

I like the features. One time I set it odd and I was able to hear it from the bedroom to the living room.

5 years ago

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Verified Customer

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Ann Morganton, NC

I like knowing that it helps me all the time. I would say that the equipment is pretty good. It has been good for me.

5 years ago

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Verified Customer

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Debra Grover, MO

Very happy with the service. It gives me security. When it went off, they were very prompt to answer.

5 years ago

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Verified Customer

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Anonymous South Jordan, UT

It’s convenient. It was easy to set up for my mother in law to understand. We tested it when we got it.

5 years ago

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Verified Customer

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Jeanie Jackson, NJ

Covered all my concerns, auto detect, additional fall button for bathroom, lockbox, multiple contacts!

5 years ago

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Verified Customer

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Evelyn Maitland, FL

It is easy to set up so that was good. They answer all my questions easily. They are clear and straightforward.

5 years ago

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Verified Customer

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Gloria Knoxville, TN

It works with my phone. They always answer even when I inadvertently push the button because it is too sensitive.

5 years ago

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Verified Customer

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Bonnie Apple Valley, CA

They are really nice and polite. They respond right away when the button is pressed. It works like it is supposed to.

5 years ago

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Verified Customer

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Betty Edinburg, VA

Their customer service representatives are able to answer every question quickly. It has worked out wonderfully.

5 years ago

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Verified Customer

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Billie Powell, TN

When I call them, all my questions are answered. I test it but I haven’t had to really use it, thank goodness.

5 years ago

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Verified Customer

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Carna San Clemente, CA

Customer service is good, responsive, and helpful. It works just fine, though it is too bulky. I would love it if I would sync with an apple watch.

5 years ago

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Verified Customer

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Harlan Cedar Rapids, IA

Mobilehelp seems honest. From what I’ve had, it’s been good. I like the pendant around your neck. I know it works.

5 years ago

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Verified Customer

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Janice Bremen, IN

Use the service for my mother and they were helpful getting it set up and we’ve been happy with it so far.

5 years ago

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Verified Customer

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Bennie Savannah, GA

We got it for their quick responses. We’ve tested it multiple and there have been no problems whatsoever.

5 years ago

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Verified Customer

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Eloise Sandusky, OH

The person I talked to was very helpful. The device is small and convenient. I don’t have any problems with it.

5 years ago

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Verified Customer

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Felix Valley Village, CA

When I hit the button, automatically they call me concerned about my well being. I like that it there when I need them.

5 years ago

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Verified Customer

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Diana Brooksville, FL

The device is easy to understand and small so it’s easy to carry around. They answered all the questions I had.

5 years ago

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Verified Customer

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Anonymous Acton, ME

Fortunately I haven’t had to use it but I have tested it. They responded right away. It is fine on my wrist.

5 years ago

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Verified Customer

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Jane Indianapolis, IN

Mobile Help’s device is convenient and small. I don’t have any trouble wit it. It works fine when we test it.

5 years ago

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Verified Customer

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J Silver Spring, MD

It works fine when I test it. I like it a lot. They worked with me to get me a belt clip for my unit.

5 years ago

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Verified Customer

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Debbie Tucson, AZ

All my questions were answered. It was easy to set up. It works fine. It gives me peace of mind that my mother is safe.

5 years ago