Name: Medical Guardian
Rating: 4.5

check_circle

Verified Customer

star star star star star

Dolly Sears Marion, VA

I've had it for about a week. So far they have answered well, I don't have to wait and it works well. I like it that I can take it with me and it's stable, it's just what I was looking for.

8 years ago

check_circle

Verified Customer

star star star star star

Elizabeth Leonard Springfield, IL

We've interacted very little with customer service, but when we were setting up the system they were very helpful. Thank God we haven't had to use it yet, but we all feel very secure with it being used.

8 years ago

check_circle

Verified Customer

star star star star star_border

Loretta Nichols Mannford, OK

Since I'm home alone a lot and I needed a sense of security, I decided to get it. The people are very nice and informative, but you do have to be set on hold for a long time before you can talk to anybody. The wristband that I have is actually very cumbersome and not comfortable.

8 years ago

check_circle

Verified Customer

star star star star star

Judy Eidson Myrtle Beach, SC

They were very nice and helpful when we were setting it all up. We have the central system that we can use to talk to them and they'll call the police or an ambulance for you. We're very thankful that we have the service.

8 years ago

check_circle

Verified Customer

star star star star star

Carol Mifsud Houston, TX

The service is for my mother. She has actually tripped the other day and pushed the button and they responded as they should. She hasn't had to use it for an emergency yet. Whenever I call them I get what I need.

8 years ago

check_circle

Verified Customer

star star star star star

Linda Castleberry Woodstock, GA

I can always reach them as soon as I need them. It's easy to get to them and setting it all up was very easy for someone my age. I've always gotten their help when I needed it. They're a little expensive though.

8 years ago

check_circle

Verified Customer

star star star star star

Robert Wartonick Holly Springs, NY

I got it recently for my dad. It hasn't been used at all, but we haven't run into any problems. During the installation and setup they answered all my questions and were very good about getting me through the process.

8 years ago

check_circle

Verified Customer

star star star star star_border

Darlene Schraeder Ottawa, KS

Fortunately I haven't had to use it yet, but I carry it with me whenever I leave the house. The neck piece is very comfortable. I did have two or three phone calls when I tested my machine and everybody was polite and quick to answer me. It has given me a good feeling of security, I know that I can get help pretty quickly.

8 years ago

check_circle

Verified Customer

star star star star star

Harold Pierce Corona, CA

We got it for my father and we've only tested it so far. The test went well and met our expectations. I do hope we never have to use it, but I'm glad we have it in case my father does need it.

8 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Cindy Gemeinhardt Tolland, CT

I have both the piece that detects falls and the wristband one but I'm not very happy with the fall detection button. You have to put it on and off every time you lay down. Since I can't walk a lot because my heart rate goes up and my oxygen goes down, I have to lay down a lot, so it gets annoying to have to put it on and off. I also thought I'd be able to sleep with it, but apparently I can't. So, if I get up in the middle of the night, I have to remember to put it back on and then take it off when I go back to sleep. The wristband part works just fine though. Other than that, I had a few issues with getting the lock box and other things in the beginning. With the lock box, I thought it was free but it wasn't. Then it seemed like it wasn't working so they swapped it a couple of times.

8 years ago

check_circle

Verified Customer

star star star star star_border

Bill Gagler Cliffton, CO

When I accidentally pressed the button I tried to go and turn it off. They still ended up calling my wife even though it wasn't an emergency. Still, it seems to be doing okay. I hope I won't ever need it, but I have it with me anyways.

8 years ago

check_circle

Verified Customer

star star star star star_border

Natalee Arff Washington, IL

Customer service was very helpful when setting it all up. The device seems very easy to use and it has more features than other services. My three children are all very pleased that I have something like this to ask for help.

8 years ago

check_circle

Verified Customer

star star star star star_border

Stephen Anderson Boca Raton, FL

I got the device about a month ago because of the features that it has. I'm a little bit confused about the fall feature but that is it. The device has a good battery life and GPS. The customer salesperson and the customer service staff are great. Everybody is really informative and knowledgeable about the product.

8 years ago

check_circle

Verified Customer

star star star star star

Elizabeth Culver Livingston, TN

I wear it around my neck all the time in case I need it. The customer service is good. Their staff has called me a few times to check on things and make sure everything is good. My experience has been very positive.

8 years ago

check_circle

Verified Customer

star star star star star_border

Duane Jaquillard Bradenton, FL

I compared this device to others and in the end it was the best choice because of the features it included and its price. The customer support has been excellent. From setting it up, monitoring, and testing it they have been really helpful.

8 years ago

check_circle

Verified Customer

star star star star_border star_border

Anonymous Johnson City, TN

I've had the device for about a month and it's very convenient. On a typical day, I wear it like a Fitbit on my wrist. The only hiccup I had was one night in bed I rolled over it and apparently set it off. The device in the other rooms started making phone calls and they called to see if we needed help. Because of that I don't wear it to bed anymore. Aside from that, everybody on customer support has been helpful.

8 years ago

check_circle

Verified Customer

star star star star star_border

Margaret Emily Corydon, IN

My mother-in-law lives by herself and we were afraid that something would happen to her without us knowing. The device was extremely useful a few nights ago when they called us about my mother-in-law. We were able to contact her and the support staff helped us call an ambulance to take her t the hospital. The alert and response were very quick.

8 years ago

check_circle

Verified Customer

star star star star star

Loren Langvardt Junction City, KS

My brother uses it and it has been fine so far. He wears his necklace and we haven't had any problems so far. All of our questions were answered and the testing was done easily and without any problems.

8 years ago

check_circle

Verified Customer

star star star star star

Richard Pawlikowski Cleveland, OH

I always make sure to attach it into my purse and once I get back home I put it back on the cradle to power it back up. Whenever I tested, the response from their representatives has been good.

8 years ago

check_circle

Verified Customer

star star star star star

Patricia Rebold Hilton, NY

Their customer service is very good, really informative. They walked me through all the features that I needed to get started with Medical Guardian. It's a company that fit my needs.

8 years ago

check_circle

Verified Customer

star star star star star

Jill Gheen Dayton, OH'

They fit my needs, they're what I needed more than anything else. They're very reliable, I trust them and that's why I decided to go with them. I carry it with me all the time and I feel satisfied with it. I love it!

8 years ago

check_circle

Verified Customer

star star star star star

Robert Spivey Windsor, NC

My son recommend Medical Guardian to me, and I am satisfied with what I am paying. Their customer service is very helpful, walked me through everything, guided all to set up. I love it!

8 years ago

check_circle

Verified Customer

star star star star star

Excell Holman Augusta, GA

My daughter decided to get Medical Guardian for me. I use it everyday, I put it on my neck and it stays with me as long as I'm home, I only take it off when I leave home. I highly recommend it.

8 years ago

check_circle

Verified Customer

star star star star star

Charley Perkins Jr Omaha, NE

They were the right company because I needed something that I could use away from home. Their customer support was strictly professional and all of my questions were answered.

8 years ago

check_circle

Verified Customer

star star star star star

Edith Lindesmith Hanoverton, OH

I've been with it for over a month but I feel safe because I have a problem with my back and one of my legs, but with it I can go outside and I know that if I needed help I would be able to push the button and get help.

8 years ago

check_circle

Verified Customer

star star star star star

Marikay Piasta Brea, CA

I found Medical Guardian online, I like the reviews and the price is good. I wear the lanyard and the wrist watch all the time. Thank goodness I have not had to use it yet, but I am glad I have it in case something happens.

8 years ago

check_circle

Verified Customer

star star star star star

Patricia Smith Phenix City, AL'

Their representatives called me and they explained to me everything about Medical Guardian. I decided to have it because I am 73 and I live by myself. I haven't really had to use it but It works fine.

8 years ago

check_circle

Verified Customer

star star star star star

audeegirl South Orange, NJ

I accidentally tapped the button on my watch and they called immediately and I did not answer that phone they called on the plug in tiny machine and THEN called my second number I was quite impressed

8 years ago

check_circle

Verified Customer

star star star star star_border

Doris Lake Placid, FL

We purchased it for a loved one because we were concerned about their safety. The person we spoke to on the phone was very knowledgeable, and was able to answer all the questions we had. I didn't feel like I was pressured in any way.

8 years ago

check_circle

Verified Customer

star star star star star

Sharon Depew, NY

Everything went very well when I spoke to their representatives, and so far, the service has been excellent. I just think the necklace should be a tab lighter. It's a little heavy around your neck.

8 years ago

check_circle

Verified Customer

star star star star star

Suzanne Morris, IL

I'm a physical therapist, and I set it off once when I was doing an exercise. They called me right away, and I just told them it was an accident, but They've been kind and considerate. It's just been a very good service.

8 years ago

check_circle

Verified Customer

star star star star_border star_border

Mary Leesburg, GA

It's simple to wear, and the person we bought it for doesn't have to worry about getting a hold of somebody if an emergency were to happen. We've done security checks, and the operator always answers to make sure everything's okay. They've been very courteous and attendant to what I would say. The only feedback is maybe have someone answer the phone quicker when the necklace is pressed, because it sets 4 rings before someone answered the phone.

8 years ago

check_circle

Verified Customer

star star star star star

Shirley Allen Park, MI

My mother in law wears it around her neck when she is home, and although she hasn't used it, their customer service agents are very positive and knowledgeable. We've only had positive feedback for them.

8 years ago

check_circle

Verified Customer

star star star star star

Lawrence L

Because I had two "false alarms" before my wife & I really learned how to use the system. To my embarrassment, two large men came immediately to help. One incident was 4am but they still came promptly

8 years ago

check_circle

Verified Customer

star star star star star

Cheryl M

As of today I've not had an emergency, thank goodness, but have tested it. Each time I call the person answering has been very nice. It make me feel secure knowing I have a way to get help when/if I need it.

8 years ago

check_circle

Verified Customer

star star star star star

Carol L

The service folks are very professional and I've tested in many places. I have confidence in this product. I am not afraid to travel by myself and can enjoy my independence. Thank You Medical Guardian!!!!

8 years ago

check_circle

Verified Customer

star star star star star

Douglas Carter Killeen, TX

I wear it everyday because I have a fall risk. I used it once just a couple of weeks ago when I fell. They've really done good for me. Speaking with their representative was good; it was very informative.

8 years ago

check_circle

Verified Customer

star star star star star

Joann Ogaarad Little Elm, TX

The reason I chose Medical Guardian was because the company showed good ratings online. My daughter helped me set up everything, but so far, everything has been a great experience. I haven't had a problem with the service.

8 years ago

check_circle

Verified Customer

star star star star star

Rebecca Lopez Appomattox, VA

I've spoken to their representatives several times, and they've always been very informative, very polite, and very patient. I'm very happy with the unit, and everything's been fine, as far as I'm concerned.

8 years ago

check_circle

Verified Customer

star star star star star

Anonymous Trenton, NJ

I've never pushed the button, but their agents are very pleasant, very cordial and very helpful. I wear the wristband and the lanyard throughout the day, so it's there for me in case I fall.

8 years ago

check_circle

Verified Customer

star star star star star

Betty Nelson Newfane, VT

I'm very satisfied with everything! When I go out alone, I bring the necklace with me, along with the GPS attachment. Their representatives are very helpful, and very professional.

8 years ago

check_circle

Verified Customer

star star star star star

Madonna Payne Bossier City, LA

I work in the yard a lot, and I wear the necklace while my husband wears the bracelet. We haven't used it, but their agents are very helpful and informative. They've offered a very positive experience.

8 years ago

check_circle

Verified Customer

star star star star star_border

Abyann Samson Long Beach, CA

I like their products because it was the smallest out there, with the features I was looking for. My mother just wears the pendant around her neck, and unlike other companies that required more devices, Medical Guardian offers an all in one system. Plus, the representatives have been good and helpful.

8 years ago

check_circle

Verified Customer

star star star star star

Judy Horn Grapevine, TX

So far, I haven't had to use the service, except for the normal routine calls to check in. Customer service has been fine, and to this point, everything has been very positive.

8 years ago

check_circle

Verified Customer

star star star star star

Virginia Holtz Evansville, IN

I spoke to one of their representatives when the alarm went off, and they were always helpful and pleasant. Usually, I just put the alert monitor when we leave the house because at home I'm with her.

8 years ago

check_circle

Verified Customer

star star star star star

Teddy Caplen Boca Raton, FL

My pressure was very high once, and after calling, the paramedics came out right away and took me to the hospital. I don't really have any suggestions for Medical Guardian. I'm very happy with their service.

8 years ago

check_circle

Verified Customer

star star star star star

Sharon Bye Belleview, FL

My son was here with me to set up the devices, and their customer service was very good in explaining how to go about setting it up. There's not really much to say about them, but from what I can see, they're very good.

8 years ago

check_circle

Verified Customer

star star star star star_border

Fred Golding Madison, OH

After a going through a Deep Brain Stimulation, I needed something that would help me in case something happened. I'm glad I haven't had to use the system yet, but I can say that their representatives have offered a good experience. I talked to one when I ordered the devices, and it was good.

8 years ago

check_circle

Verified Customer

star star star star star_border

Louise Vilef Mashpee, MA

The representatives I spoke with were fine, very interesting, very reasonable. I haven't had to use the device for an emergency; I just got it for myself recently. As far as using it, I get up in the morning and I take a walk. I do some other exercise on some days, but basically I always just put the device in my pocket, or wear it.

8 years ago

check_circle

Verified Customer

star star star star star

Richard Howard Mt Airy, MD

We purchased the service as a fall protection for a loved one. We're relatively new to the system, so the alarm has only triggered by accident, however, their customer service was very polite, helpful and very courteous.

8 years ago