Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Wanda Orr

I needed to have a medical device that was reliable because my daughter works twelve hours shifts so I'm by myself for most hours. I've never had to use it, but I have had some false alarms. The staff are very alert and always ask me if I'm alright before they hang up. I've very satisfied with Medical Guardian.

6 years ago

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Verified Customer

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Anonymous

You know I've sent my wrist watch back and they haven't given me my money back. So far I haven't had to use it, but I'm happy I can wear it as a necklace. It's very easy to use and if I do have a problem all I have to do if push a button.

6 years ago

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Verified Customer

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Mary L Callahan

I called in to learn more about it and talked with a representative and I liked what they said. I've only had to use when I felt I couldn't get up and they were able to get me the help I needed. Any questions I had they were able to help me out.

6 years ago

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Mary Myers

Well I looked at all of them and we're at the age where we should be looking out for ourselves, for our family. I like what services they offer. I'm very happy with it. Every female adult needs this. It certainly works out and you get the medical attention you need.

6 years ago

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Anonymous

The representative I've talked too answered all my questions and gave me all the information I need to make up my mind. I fortunately have never used it. I have no problems with the device or service. I've found it very comfortable wearing it.

6 years ago

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Verified Customer

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Delores Vassallo

We saw it on the AARP and it was highly rated. We've seen the ratings and the customer service was great. They were very friendly with all the questions as of far. Very knowledgeable indeed. Whatever it took, they were able to answer any questions I had.

6 years ago

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Verified Customer

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Carol Carraway

A representative called me and I truly felt like it sounded right for me. I haven't used it. I would rather have something else than the necklace and wristband though. Though I don't really need it as much since I'm living with my daughter now.

6 years ago

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Wanda Zulch

I bought it for my mother and she hasn't really used it. It's just there for safe guarding. It's the ease of use in which I decided to get it. The set up was pretty easy and the only interaction I've had with customer service.

6 years ago

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Verified Customer

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Deann Pilch

We decided to go with Medical Guardian since they offer a complete wireless device that works. Anywhere that there's service of course. I haven't had to use it, I just wear it. The representatives and staff at Medical Guardian are very friendly and responsive. I like the size of it, it's not too bulky or too large.

6 years ago

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Ruth Schottman

Whenever I use it, I've gotten a response. I haven't used it but I've tried it out for when I was country skiing by myself to make sure it works. They always respond, they sound friendly and polite. It's worked satisfactorily when I've tried it out.

6 years ago

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Barbara Gay

I had another company before and I just wanted to check on some others to see if there was anything better. In the end I switched to Medical Guardian. I take it with me when I go out and put it back on its charger when I return. I call in every so often just to test it. It doesn't seem to have any problems.

6 years ago

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Verified Customer

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Chuck Harris

I answered an advertisement online and I received information on it. I wear it every day, I've fallen twice this year so I decided to get something to feel more secured. I've tried it in different areas to test the range it covers. Medical Guardian treats you well. Though I don't like how much it costs since I'm on a strict budget.

6 years ago

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Marlyis Nicoletti

I looked online and decided to try it. What the website said of the company convinced me. My mother is the one who uses it. She lives downstairs from me and uses it when my wife leaves. So all she'll need to do if she needs help is just push a button.

6 years ago

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William Holmes

I looked it up on the internet and it's rated pretty high so I decided to get one. My husband has had a stroke in the past so that's why we have Medical Guardian. The customer support answers right away and within ten minutes we get the help we need. I haven't had any problems.

6 years ago

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Verified Customer

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MN

Well I needed something. I'm in an assisted care home and you have your call buttons in the room, but I kept falling so much and I would never be near those buttons. In one incident I fell on the patio and I just pressed the button and help would be on it's way.

6 years ago

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Anonymous

I seen advertisements for it and one of our family members grandmother has one. So she had some experience on it. The watch my mother wears did break and when I called them, they've sent her a free replacement right away. It's not very comfortable to wear.

6 years ago

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Verified Customer

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Anonymous Forest Hill, MD

I saw an advertisement on an article for Medical Guardian. I haven't used it, but I wear the watch all the time in the shower. When I called to check the device it does take a minute or two, perhaps even longer. That does make me concern. My concern is that if I were to have a medical emergency that it might take a long time for help to arrive.

6 years ago

Reply from Medical Guardian

Thank you for the feedback. Regarding response times for your device, we would like to look more closely at your situation given what you detailed. Would you be willing to help us locate your account? Any information shared in your response will not be posted publicly. If you could provide us with your full name, address and phone number, we will be in touch to troubleshoot. Have a great day!

May. 29th, 2018

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Anonymous The Colony, TX

After talking to a customer service representative, I decided to get it. Thank goodness I've never had to use it. I have pushed the button a couple of times by accident, but thankfully I've never used it for an emergency. I was quite impressed by how quickly they did respond and they genuinely sounded concern to know if I was okay.

6 years ago

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Verified Customer

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L.H.

I checked around and they just seem just like what I needed. They were cheaper at that time too. I had to use it twice when my husband was still alive. He had a brain disease that cause him to fall a lot. Now I use it for my mother and I feel safer leaving the house to go to do grocery shopping or any outside activity. It's very easy to use.

6 years ago

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Verified Customer

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Mac McPherson Caddo Mills, TX

It was recommended to me. So far I haven't used it, but I do get calls and emails so that shows me that Medical Guardian is involved. I've tested it multiple times and I always get a response from an operator. I like the idea behind Medical Guardian.

6 years ago

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Verified Customer

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Louise Deary Honolulu, HI

I saw an advertisement on my TV about it and my doctor also recommended I should get it since I keep falling. I've used it a long time ago, they came right away when called. I'm doing fine now, but I'll continue to use it just in case.

6 years ago

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Sharon Overbeek Zeeland, MI

It was suggested to me after a bad car accident. I've had to use it thankfully, I'm very grateful for that. It does make you feel safer. They've always answered us and I truly appreciate that. They're very knowledgeable and tell us everything we need to know.

6 years ago

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Larry Sensabaugh Bradenton, FL

Our children bought it for us. I've only used it once by accident. They came out right away and they knew where I was and who I was, I was really impressed by that. I haven't used it yet, but I know that if I need it they'll be there.

6 years ago

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Anonymous Albany, NY

My family and I looked at several different and Medical Guardian seemed to be the best one. It gives my children and I peace of mind, knowing I won't be laying down somewhere needing help. I wear it all the time especially when I go out. They're very prompt when you call. So I haven't had any problems.

6 years ago

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Verified Customer

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Lynne Oakley

My children discussed and my son decided that Medical Guardian would be best for me. I haven't had any problems with it. The only time I recall having a problem is when I accident and they had to remove the bracelet and they sent me another. I don't particularly like the bracelet, but it's easy to put on. It's not glamorous, but I've accepted it.

6 years ago

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Linh Banh And Seng Heng Banh Elk Grove, CA

I bought the system for my parents. I just did some searching and their guy offered us the option with the best price. They have been very knowledgeable when we call, including when we do our monthly call to check the system. When I check it seems to be very efficient, someone comes on the line and answers my call.

6 years ago

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Veronica Gutleber Garden City, NY

They were the only service I knew about at the time. A friend of mine had it and recommended it to me, so I got it. It has gone off sometimes when I'm wearing it. Maybe I just turn the wrong way or something, I don't know. It's too sensitive. They always come pretty quickly to the phone when that happens. I imagine that in an emergency, they'll do just what they're supposed to do. The other day the machine was just flashing a light, so I tried pushing the button. It didn't work so I called them today to check it and they helped me straighten it all out.

6 years ago

Reply from Medical Guardian

Veronica, we're happy we were able to help you straighten out the issues you were having with your Mobile Guardian. Please don't hesitate to reach back out if you have any additional questions or concerns.

May. 29th, 2018

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Can't say. Memphis, TN

We got them because it seemed like we couldn't get anyone else. I've used them before and they don't really care about you as much as they used to. They checked me out real well and with this one they are not really concerned about the patient. They just give you a turn and you need to wait. You might die waiting for your turn.

6 years ago

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Anonymous Stockton, CA

I needed it for my wife so I checked out a couple of services and they seemed to have the best product for us. They were very good in the beginning and helped us with the set up. They were very competent. She wears it every day.

6 years ago

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Ila Granlund Spokane, WA

I looked in the phone book and came up with them. I looked them up online and just signed up. I've called just to test it and they have been very courteous, I've really appreciated that. It's available for me in case I need it.

6 years ago

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Merenda Arnold Lansdowne, PA

I'm still trying to see if it's really the best service around. My plan is to see how it works and see if there's anything better. I keep it with me all the time and so far it has been good. They call me to let me know whenever the charge of the thing gets low, which is good. It makes me feel good knowing that I have some protection.

6 years ago

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Jack Bakelman Boca Raton, FL

I chose them because it can be used in places other than your home. I check on it to make sure that the communication is good. They are very helpful and always on alert. I never have any problems contacting them. Price-wise they are in the ballpark of what other companies charge. There are cheaper ones, but you can only use those in your home.

6 years ago

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Barbara Mccane Reading, PA

The biggest reason I picked them was that I can take it anywhere with me. I have one piece I can take out and another piece that I can only use in my house. It's not too expensive. I set it off by mistake once and I probably annoyed the people that responded but they have done well so far.

6 years ago

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Eva Hapanowich

I compared plans from other companies and medical guardian was the best one for me. This device is for my mother who's a senior citizen. She has yet to use the device, but she has unintentionally set it off a few times. Medical Guardian seems to do exactly what we needed.

6 years ago

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Anonymous

I needed a service and Medical Guardian looked reliable. I've never had to use it fortunately. It seems to be an excellent company and every time I do checkups, everything goes fine and I have no problems. It's a good device and I think one day it may come in handy.

6 years ago

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John Burks

I've talked with people who've used different systems and found out that most people were impressed with Medical Guardian. I've never use it for any medical emergencies, but occasionally when I've gone to a new area. I've used it to make sure it works every time.

6 years ago

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Bela Bartha

Browsing the internet and found that Medical Guardian would be the best for me. Luckily I've never used it yet. I always get prompt answers and very quick answers. Changing to a smaller unit has really been helpful. I truly appreciate it.

6 years ago

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Carl Winterwerp

My sons were the ones that looked into it and decided that Medical Guardian was the best service for me. They are the best. I always get a quick response from them. Last weekend I had a stroke and had to use the button. They came on right away and took me to the hospital. I'm very satisfied with it.

6 years ago

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Henry Hassel

I saw an ad for them in a magazine and just decided to apply and get it. It's a very convenient device, very lightweight and comfortable to wear. I have it by my bedside and put it on when I get up in the morning. I wear it all day and put it back to charge at night.

6 years ago

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Sandra Gehler

I looked into it two years ago or so and decided to get it. I've accidentally set it off a couple of times and they were always very prompt and polite. I can't really walk away from the main unit. If I fall in the bathroom, I wouldn't be able to talk to them. I mean, it's a great thing for someone that has problems falling but they should have something that you can wear around your neck and talk into it. I'm actually thinking of discontinuing the service because I don't seem to be having anymore strokes.

6 years ago

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Anonymous Bloomington, IN

My son and I checked out different services online and Medical Guardian was suggested as the best company. I think it's wonderful, I'm completely satisfied with it. Every time I go out of the house to the grocery store or to run an errand, I put it around my neck and take the little portable device with me.

6 years ago

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Anonymous San Antonio, TX

We were looking for a company for my mother since we lived an hour away. We needed somebody to take of her because of that. Ever since an incident in where she fell and hit her head. The device works well and that's all it needs to do.

6 years ago

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Jean Fort Myers, FL

Others didn't work as well, they didn't have proper range. With Medical Guardian you could trust them, they were outstanding in their work everywhere you go. They're very confident in their answers, know what they're talking about and they're very supportive.

6 years ago

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Joan P Ranieri Pompano Beach, FL

They seemed like they offered a good value product and they were easy to get in touch with. Some of the other companies were like infinity holes. Because of that, I got it for my mother who lives alone in a condo. It seems to be working well for her. Every time I've had to talk with them or when we test the device, they call us back right away.

6 years ago

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John H Ruth

We got it for my father who is very elderly, since I'm not always here to help. I wanted to have something for him so that if we weren't here and he needed some help that he could press a button and hopefully someone will be here. He wears it on the morning and so far has never had to use it. We feel like we have more freedom to be able to leave my dad alone and not have to worry about any incidents.

6 years ago

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Gwendolyn Bynum Memphis, TN

I decided to get it in case I need help and have no one around. I used it when my daughter got sick and needed emergency help. I called for them and they came right away. After she got sick, I got sick myself and had to call them for that too. They came right away that time too. You get immediate response from them all the time. It's a good thing to have around especially if you have no one else to help.

6 years ago

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N.M. Angier, NC

I got this for my mother because it was reasonably priced and because the system would work both in and outside her home. My understanding is that the representative that assisted us with the training and with doing all the paper work will actually be our single point of contact. We'll always be able to go through him to resolve any problems or questions that come up. Things have been very consistent.

6 years ago

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Ruth Mccullough Safford, AZ

I looked online to see what sort of systems were available in the area. I saw what Medical Guardian offered and compared them to other medical devices. I determined that Medical Guardian was the right one for my needs. The device accidentally went off the response time was excellent.

6 years ago

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Skip Mcintyre Okatie, SC

We just decided we needed it. We looked at a pool of different products and just picked this one. They were good during the setup process. They answered every question we had excellently. The device is quite comfortable to wear.

6 years ago

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Bettye Overturf Queen Creek, AZ

We compared the service, the reviews and the price. We thankfully haven't used it, just tested it out. My mother wears the necklace when she showers and when we're away. Though a few days ago we had a test where they never answered. It's very easy to use for my mother who is legally blind.

6 years ago