Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Anonymous Forest Hill, MD

I saw an advertisement on an article for Medical Guardian. I haven't used it, but I wear the watch all the time in the shower. When I called to check the device it does take a minute or two, perhaps even longer. That does make me concern. My concern is that if I were to have a medical emergency that it might take a long time for help to arrive.

7 years ago

Reply from Medical Guardian

Thank you for the feedback. Regarding response times for your device, we would like to look more closely at your situation given what you detailed. Would you be willing to help us locate your account? Any information shared in your response will not be posted publicly. If you could provide us with your full name, address and phone number, we will be in touch to troubleshoot. Have a great day!

May. 29th, 2018

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Anonymous The Colony, TX

After talking to a customer service representative, I decided to get it. Thank goodness I've never had to use it. I have pushed the button a couple of times by accident, but thankfully I've never used it for an emergency. I was quite impressed by how quickly they did respond and they genuinely sounded concern to know if I was okay.

7 years ago

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L.H.

I checked around and they just seem just like what I needed. They were cheaper at that time too. I had to use it twice when my husband was still alive. He had a brain disease that cause him to fall a lot. Now I use it for my mother and I feel safer leaving the house to go to do grocery shopping or any outside activity. It's very easy to use.

7 years ago

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Mac McPherson Caddo Mills, TX

It was recommended to me. So far I haven't used it, but I do get calls and emails so that shows me that Medical Guardian is involved. I've tested it multiple times and I always get a response from an operator. I like the idea behind Medical Guardian.

7 years ago

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Louise Deary Honolulu, HI

I saw an advertisement on my TV about it and my doctor also recommended I should get it since I keep falling. I've used it a long time ago, they came right away when called. I'm doing fine now, but I'll continue to use it just in case.

7 years ago

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Sharon Overbeek Zeeland, MI

It was suggested to me after a bad car accident. I've had to use it thankfully, I'm very grateful for that. It does make you feel safer. They've always answered us and I truly appreciate that. They're very knowledgeable and tell us everything we need to know.

7 years ago

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Larry Sensabaugh Bradenton, FL

Our children bought it for us. I've only used it once by accident. They came out right away and they knew where I was and who I was, I was really impressed by that. I haven't used it yet, but I know that if I need it they'll be there.

7 years ago

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Anonymous Albany, NY

My family and I looked at several different and Medical Guardian seemed to be the best one. It gives my children and I peace of mind, knowing I won't be laying down somewhere needing help. I wear it all the time especially when I go out. They're very prompt when you call. So I haven't had any problems.

7 years ago

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Lynne Oakley

My children discussed and my son decided that Medical Guardian would be best for me. I haven't had any problems with it. The only time I recall having a problem is when I accident and they had to remove the bracelet and they sent me another. I don't particularly like the bracelet, but it's easy to put on. It's not glamorous, but I've accepted it.

7 years ago

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Linh Banh And Seng Heng Banh Elk Grove, CA

I bought the system for my parents. I just did some searching and their guy offered us the option with the best price. They have been very knowledgeable when we call, including when we do our monthly call to check the system. When I check it seems to be very efficient, someone comes on the line and answers my call.

7 years ago

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Veronica Gutleber Garden City, NY

They were the only service I knew about at the time. A friend of mine had it and recommended it to me, so I got it. It has gone off sometimes when I'm wearing it. Maybe I just turn the wrong way or something, I don't know. It's too sensitive. They always come pretty quickly to the phone when that happens. I imagine that in an emergency, they'll do just what they're supposed to do. The other day the machine was just flashing a light, so I tried pushing the button. It didn't work so I called them today to check it and they helped me straighten it all out.

7 years ago

Reply from Medical Guardian

Veronica, we're happy we were able to help you straighten out the issues you were having with your Mobile Guardian. Please don't hesitate to reach back out if you have any additional questions or concerns.

May. 29th, 2018

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Can't say. Memphis, TN

We got them because it seemed like we couldn't get anyone else. I've used them before and they don't really care about you as much as they used to. They checked me out real well and with this one they are not really concerned about the patient. They just give you a turn and you need to wait. You might die waiting for your turn.

7 years ago

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Anonymous Stockton, CA

I needed it for my wife so I checked out a couple of services and they seemed to have the best product for us. They were very good in the beginning and helped us with the set up. They were very competent. She wears it every day.

7 years ago

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Ila Granlund Spokane, WA

I looked in the phone book and came up with them. I looked them up online and just signed up. I've called just to test it and they have been very courteous, I've really appreciated that. It's available for me in case I need it.

7 years ago

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Merenda Arnold Lansdowne, PA

I'm still trying to see if it's really the best service around. My plan is to see how it works and see if there's anything better. I keep it with me all the time and so far it has been good. They call me to let me know whenever the charge of the thing gets low, which is good. It makes me feel good knowing that I have some protection.

7 years ago

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Jack Bakelman Boca Raton, FL

I chose them because it can be used in places other than your home. I check on it to make sure that the communication is good. They are very helpful and always on alert. I never have any problems contacting them. Price-wise they are in the ballpark of what other companies charge. There are cheaper ones, but you can only use those in your home.

7 years ago

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Barbara Mccane Reading, PA

The biggest reason I picked them was that I can take it anywhere with me. I have one piece I can take out and another piece that I can only use in my house. It's not too expensive. I set it off by mistake once and I probably annoyed the people that responded but they have done well so far.

7 years ago

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Eva Hapanowich

I compared plans from other companies and medical guardian was the best one for me. This device is for my mother who's a senior citizen. She has yet to use the device, but she has unintentionally set it off a few times. Medical Guardian seems to do exactly what we needed.

7 years ago

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Anonymous

I needed a service and Medical Guardian looked reliable. I've never had to use it fortunately. It seems to be an excellent company and every time I do checkups, everything goes fine and I have no problems. It's a good device and I think one day it may come in handy.

7 years ago

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John Burks

I've talked with people who've used different systems and found out that most people were impressed with Medical Guardian. I've never use it for any medical emergencies, but occasionally when I've gone to a new area. I've used it to make sure it works every time.

7 years ago

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Bela Bartha

Browsing the internet and found that Medical Guardian would be the best for me. Luckily I've never used it yet. I always get prompt answers and very quick answers. Changing to a smaller unit has really been helpful. I truly appreciate it.

7 years ago

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Carl Winterwerp

My sons were the ones that looked into it and decided that Medical Guardian was the best service for me. They are the best. I always get a quick response from them. Last weekend I had a stroke and had to use the button. They came on right away and took me to the hospital. I'm very satisfied with it.

7 years ago

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Henry Hassel

I saw an ad for them in a magazine and just decided to apply and get it. It's a very convenient device, very lightweight and comfortable to wear. I have it by my bedside and put it on when I get up in the morning. I wear it all day and put it back to charge at night.

7 years ago

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Sandra Gehler

I looked into it two years ago or so and decided to get it. I've accidentally set it off a couple of times and they were always very prompt and polite. I can't really walk away from the main unit. If I fall in the bathroom, I wouldn't be able to talk to them. I mean, it's a great thing for someone that has problems falling but they should have something that you can wear around your neck and talk into it. I'm actually thinking of discontinuing the service because I don't seem to be having anymore strokes.

7 years ago

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Anonymous Bloomington, IN

My son and I checked out different services online and Medical Guardian was suggested as the best company. I think it's wonderful, I'm completely satisfied with it. Every time I go out of the house to the grocery store or to run an errand, I put it around my neck and take the little portable device with me.

7 years ago

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Anonymous San Antonio, TX

We were looking for a company for my mother since we lived an hour away. We needed somebody to take of her because of that. Ever since an incident in where she fell and hit her head. The device works well and that's all it needs to do.

7 years ago

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Jean Fort Myers, FL

Others didn't work as well, they didn't have proper range. With Medical Guardian you could trust them, they were outstanding in their work everywhere you go. They're very confident in their answers, know what they're talking about and they're very supportive.

7 years ago

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Joan P Ranieri Pompano Beach, FL

They seemed like they offered a good value product and they were easy to get in touch with. Some of the other companies were like infinity holes. Because of that, I got it for my mother who lives alone in a condo. It seems to be working well for her. Every time I've had to talk with them or when we test the device, they call us back right away.

7 years ago

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John H Ruth

We got it for my father who is very elderly, since I'm not always here to help. I wanted to have something for him so that if we weren't here and he needed some help that he could press a button and hopefully someone will be here. He wears it on the morning and so far has never had to use it. We feel like we have more freedom to be able to leave my dad alone and not have to worry about any incidents.

7 years ago

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Gwendolyn Bynum Memphis, TN

I decided to get it in case I need help and have no one around. I used it when my daughter got sick and needed emergency help. I called for them and they came right away. After she got sick, I got sick myself and had to call them for that too. They came right away that time too. You get immediate response from them all the time. It's a good thing to have around especially if you have no one else to help.

7 years ago

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N.M. Angier, NC

I got this for my mother because it was reasonably priced and because the system would work both in and outside her home. My understanding is that the representative that assisted us with the training and with doing all the paper work will actually be our single point of contact. We'll always be able to go through him to resolve any problems or questions that come up. Things have been very consistent.

7 years ago

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Ruth Mccullough Safford, AZ

I looked online to see what sort of systems were available in the area. I saw what Medical Guardian offered and compared them to other medical devices. I determined that Medical Guardian was the right one for my needs. The device accidentally went off the response time was excellent.

7 years ago

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Skip Mcintyre Okatie, SC

We just decided we needed it. We looked at a pool of different products and just picked this one. They were good during the setup process. They answered every question we had excellently. The device is quite comfortable to wear.

7 years ago

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Bettye Overturf Queen Creek, AZ

We compared the service, the reviews and the price. We thankfully haven't used it, just tested it out. My mother wears the necklace when she showers and when we're away. Though a few days ago we had a test where they never answered. It's very easy to use for my mother who is legally blind.

7 years ago

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Paul Thorpe Fredericksburg, VA

My daughter researched and decided they were the best company for me. I normally wear it around my neck and carry the speaker part whenever I leave the house. I've used it whenever I pass out and once when I tipped over the dresser on top of me. it always works. They've always been responsive and dependable. It has been an invaluable thing.

7 years ago

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Sandra Mayfield, KY

they answer all check in calls. they replaced my recever stand when it stoped charging my device. they use ATT phone services. luckily i haven't needed emergency assistance but it's great to know that it is there if i need help.

7 years ago

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Lynn Marquis

I saw a commercial for them or read about it somewhere, so I just picked them. I had to use it once when I fell and couldn't get up. I called them and they got here quickly. It's very convenient for me to have them in my pocket or pocketbook. Their immediate response is just what I need.

7 years ago

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Bonnie Mitchell

I went online and I received more information regarding medical guardian. I've never used it, but my great grandson likes to push the button. They've been right on the spot. They give me a real sense of security to know that I can live by myself and not worry about getting help if something happens.

7 years ago

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Bob Johnson

I spoke with a representative who convinced me to get Medical Guardian. I wear it as a necklace all the time. I have this feeling of being safe and secure in my home. It really gives me a peace of mind. I've done tests on them and they always seem to work. Respond time is excellent. I can go day or night out and about without having to worry.

7 years ago

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Helen Reyes

My daughter was the one who decided that Medical Guardian would be best for me. I haven't used it, though I have done regular checkups. I usually just wear it everyday. I think the company is great and I don't have any problems with it.

7 years ago

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Ladonna Redman

I went with them because it was one of the cheaper services. I wear it all day. I have fallen and had to use it. It didn't take any time for an ambulance to get here to help me. They've done what I expected them to do. They're good people and they do a good job.

7 years ago

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Betty Isbell

I'd fallen too many times, I did research on multiple companies and I found this company to be the nearest to what I needed. I have used it several times. I fall too easily and they always respond very rapidly. The service has been fantastic and efficiently.

7 years ago

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Karla Gilbert

The button is very simple to use. They have been very prompt in answering when I do the testing. I did change the chain on it for something more attractive than a black cord, it just didn't look good and it didn't hang where I wanted it to. I think the price is fairly high.

7 years ago

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Doc O'Brien

It was the low cost. Mr. O fell in the bedroom and broke his hip. They came and rushed him to the hospital. We were in the hospital for several months and he ended up losing his left leg. I do believe it takes them too long to answer. We really appreciate the services Medical Guardian provides and we're glad to have them.

7 years ago

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Cathy Moley Coffeyville, KS

I saw a commercial on TV and the price seem reasonable. I wear it everyday around my home all the time. I've never had to use it other then doing occasional tests. The staff has always been very efficient and friendly. I like the idea of having a lock box on the outside of my house.

7 years ago

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Patricia Harris Bellingham, WA

I got Medical Guardian for my wife after she became immobilize after back surgery. She never had to use it, but it felt good to have it. She doesn't use it as often since she's doing so much better now. It was small and convenient, perfect for her.

7 years ago

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Pamela Magyar Duluth, GA

I picked based on my experience with their salesperson. When we talked about the product they were very comprehensive and friendly. They also had a good follow up. So, since their prices were competitive, I got it for my mom. They have been incredibly responsive 100% of the time.

7 years ago

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Julian Bernstein Boca Raton, FL

A friend of ours researched it and what appealed to us about it was that it had a GPS unit that was all in one bit. You don't need to carry separate pieces for it to work. That way, even if you were away from home, they could locate you. So far it's good. When we test it, they respond quickly. It's like having an insurance policy.

7 years ago

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Anonymous Toledo, OH

I looked at several of them before getting them for my sister who is on a wheelchair. They were just the ones I could afford that offered everything I was trying to get. Everything seems to be working well, she hasn't called to complained or anything.

7 years ago

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Vivian & William A Thompson Kramer Johnson City, TN

I picked it because it had a good rating online. I've never had to use it but I've sat on my pendant accidentally several times. It also just goes off on its own sometimes. When that happens they call me quite quickly. We feel better having something we can rely on for help.

7 years ago