Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Eleanor Brown

It was given to me as a gift from my sons, I've had it for a year and a half. I have used it around 3 times. I've been ill and wasn't able to move, I had to call them because I couldn't walk and they needed to bring in a chair in so I could get my stretcher. They've always been there when I needed them. I would recommend this to anybody.

6 years ago

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George E Starr

I got it because it seems to be the best one out there. I wear it everyday when I'm out of the house and alone. I haven't had to use it as of yet. They usually answer the checkups very quickly because it works every time. I do a test on it at least once a month. Always works.

6 years ago

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vicki Crosby

My daughter ordered it since she she's living in Texas alone. I had a reaction to my medication, so they pushed the button and they called the ambulance. They were very quick to respond. I only call for a checkups. Also the prices makes you feel real secure.

6 years ago

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Virginia Chambers

Well my family decided it was a good setup. It would be a value to me. I had fallen previously 3 times in total, where no one was able to see me. My only way of getting help was through the device. My daughter pays for it, it truly is a good thing to get.

6 years ago

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Lucina Moyado

I got it for my mother right after my father passed away. I wanted her to feel secure. So I researched into it. I didn't like the other companies with their three year contracts. With Medical Guardian, it was truly just more simpler. My mother feels safer at home, but she doesn't use it. We just gave it a quick test and it works fine.

6 years ago

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Richard Wroblewski

I got Medical Guardian a couple years ago for my dad. We have not had to use it yet. I just did this just peace of mind knowing he is wearing it, if he needs help he'll have to use it. We've tested it a number of times and they responded immediately and appropriately. The only complaint is the wrist band falls and my father lost it a number of times.

6 years ago

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Marty Roberts Sr.

I purchased this for some one else. I do not use it. Thus I can not honestly evaluate the service. I. just paid the bill. But the lady I spoke on the phone with was outstanding in in forming me and aided in settings up service in the two residence

6 years ago

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Alberta Beisheim

I got Medical Guardian for my mom. She has dementia and she's fallen four times, for us it is very effective. We press the button and they answered quickly. Even if it's a false alarm, they are here for you. It's functional, comfortable and it was works very well.

6 years ago

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Joann Bagan

For me it's very handy. The button is right here by the side of my bed and it's very useful. I feel secure knowing that if I need help when I'm here alone that I can get it done quickly. Medical Guardian is always there for me.

6 years ago

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Jean S.

Well so far I just need to make sure it works and just check it once a month. So far I've been lucky not to have to use it, but they always seem to be accurate when I do just that. Always right there if I need them. I didn't buy it. It was a gift from my daughter.

6 years ago

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Elsie Powers

I'm very satisfied because whenever I call them with any questions they answer it very well and immediately. I never had to use it yet, but I carry it around with me all the time especially when I go out. The price for me is okay.

6 years ago

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JOHN LENNOX

I was browsing around the internet and I found that Medical Guardian has really good rates and reviews. That's why I chose it for my mom. I used it one time when she feel and they answered very quickly. She either wears it as a necklace or as a wristband throughout the day.

6 years ago

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Phyllis Mcphail

I looked them up on the internet and read some reviews before picking them. We've had it for a year or so. When we test it, it seems to work just fine. As far as I know they always respond our questions and all that kind of stuff.

6 years ago

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Don Hotchkiss

It just got it barely. I haven't had to use it yet, but I feel good with it. I like the response and how fast they are. I just like the freedom not to go hiking and I don't have to worry about having seizures and be up all by myself.

6 years ago

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Peggy Kirkland

I live alone and I thought that it would be a good idea. I never used it, but I feel comfortable that if I do they'd be right here for me. I think it's easy to wear. It's not too heavy and I keep it on all the time. I keep it with me in my bed at night so that if I need it, I can get to it real quick.

6 years ago

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Anonymously

My granddaughter chose it for me. I have not had to use it yet. I don't like to wear it. The wrist watch is a pain in the neck. But when I'm not going to charge it I keep it in my pocket. Medical Guardian always answers it when you call them.

6 years ago

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Gloria Jeanne Bayles

I got it for my mom, she wears it every day when she's at work. She accidentally bumped it a couple of times and they called right away, wanted to make sure that she was ok. It is very simple to use it and charge it. So far, we haven't had to use it for emergencies. We have come to trust how it operates so it's all good

6 years ago

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Carol Kreigh

I haven't had to use it, once accidentally I pushed the button and they called to check to make sure everything was okay. It's really the price of it. I like to wear the wrist watch but it is sort of irritates my wrist. I feel comfortable with Medical Guardian because I know if I need it, I'll be glad to have that.

6 years ago

Reply from Medical Guardian

Carol, thank you for the kind review. Regarding the wristband that came with your Home Guardian, feel free to change out the wristband to something that is more comfortable for your wrist. Many customers have had success in getting their wristband switched out to a custom band at a watch repair shop. Please feel free to reply directly to this message if you have any other questions. Thanks!

May. 14th, 2018

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Carol

Medical Guardian was a recommendation from a friend. I have not had to use it but I just wear it. I had an experience where I was not at home and not one could be reached to support me, but the fire department showed up at a park where I was having a picnic. I'd like for it to be more disguised and not look like a medical awareness device.

6 years ago

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Nora Lydon

I'm 85 years old, I live alone, I'm handicapped and I feel very secure it with Medical Guardian. I've never had to use it yet, thank goodness. If I should fall or something I need help to get up. I do not wear it all the time and If I go out or something I definitely do not to use it. I'm very comfortable and I'm very pleased with Medical Guardian

6 years ago

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Joy Overton

A friend told me about Medical Guardian. I personally think it's too expensive but I didn't know who else to turn to. I have not had to use it fortunately. Only one day my granddaughter pushed the button and they are called immediately and I was really impressed. I believe that they do what they say they're going to do.

6 years ago

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RU

My friend suggested Medical Guardian, because I had a bypass operation with my heart and I live alone, and it's a good idea have one in case something happens, if I fall down I have a better chance that some ambulance comes, forth otherwise nobody ever finds me. I tested it a couple of times, I was actually surprised for the self-serving

6 years ago

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John Standefer Bethalto, IL

I've never really had to use it yet, I just test it once in a while and I got a response right away. I think the necklace part could be a little better. Medical guardian needs to be a little cheaper after you've had it for a year or two.

6 years ago

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John Melia

I got it because I saw an advertising in one of my magazines. I've never had to use it actually. I broke the wrists band and I call them up and 3 days later I got one in the mail. No matter when I test it or anything, there's always somebody right there.

6 years ago

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Anonymously Devils Lake, ND

I have been fortunate that I have not had to use it. I call to them just for confirm if it's working and I get very good response, they're very prompt, very courteous response. My daughter researched several on them on the computer and she decided that Medical Guardian is the best fit for me.

6 years ago

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Anonymously Parkville, MD

When I got to use it, it's worked out well. The staff is good, whenever I call with Medical guardian they've always been very accommodating, if I need help, paramedics come. They did very well at customer service. I'd recommend them to other people.

6 years ago

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Beatrice Springer Harrison, MI

We searched several companies and what the Medical Guardian offered was good for my grandmother. She uses it and she just keeps it with her every day, it's easy to use it. We haven't had to used it yet as far as any for emergencies.

6 years ago

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Ileen Cunningham

I got it for my mother in law, I read all the information on several different companies and it's just seem a good company and fair price. She hasn't had to use it, but we know that they'll always be there when you need it which has been rarely

6 years ago

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Gayle

I liked what I've saw with Medical Guardian and I also like the price. I like the fact that I have one unit. I use it in my house and right outside of my house but I have the other one that I can take with me wherever I go. I have not had to use it, but if I've had any questions, I've called them and they've answer my questions right away.

6 years ago

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Anges Louise And George Havel And Scott Gray Kyle, TX

I think we got it 3 years ago and we did a lot of research and decided that was the better deal and the better one. We only had to use it one time, but not for an emergency, the device stopped working and then we had to reset it up and re-plug it, and the they helped us with that. When we have any question customer services has an answer

6 years ago

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Joan Flanagan

I just like the features that were provided it. The installation was so easy. We had installed in my parents' home. We tried to get the program set up, I will say the initial set up and getting them on the phone was a bit difficult, otherwise anything else we've had to deal with them. They and me used it twice for medical emergency.

6 years ago

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Anonymous Waterloo, IL

We contact to Medical Guardian and they've got a good reputation. I haven't had to use it yet, thank God but it's about the feeling, I can always use that if I need it. The customer service is very attentive, I really like it.

6 years ago

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Barb Kaffka Youngwood, PA

I fall too much so I needed to have something or someone I could call for help. After seeing their advertisement on TV I decided to give them a call. When we checked it they were right there on the spot. The only thing is that a part of the necklace makes me kind of itchy.

6 years ago

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Mario Desnatis Syracuse, NY

I picked them for my parents because their customer service was pretty highly rated. The product is good. It was all very easy to set up and the instructions were very easy and simple to follow. They are very easy to contact and solve my problems very quickly.

6 years ago

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Mary Tolento

It just seemed to have the best reviews. I got it for my mom. We had one situation where my mom had to go into the hospital and they were very accommodating. Then my mom was going to be attended by a nursing home for a few weeks so they put the account on hold and the charges for those couple of months.

6 years ago

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Julie Bell Powder Springs, GA

I got it for my father, he has to use it, because he fell on the floor and couldn't get up and used it to get the fire department so they ended up having to knock the door down to get into helping him. My mom uses it now because my father passed away. They are very helpful and always answer when we need them.

6 years ago

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Linda Morgan Yuba City, CA

We switched to them because they were way better than the one we had before. My wife's mother is the one that uses it. She puts it on whenever she leaves the house. The unit has GPS so it works just fine. It's a good company.

6 years ago

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Nancy Mell Sun Valley, NV

It seemed to be what I needed and has done what I needed. I haven't had to use it yet but my sister in law has one and she fell one day and she had to have the ambulance to came to pick her up so she used her device to call the ambulance I've been satisfied with it and they worked fine for my sister in law and it's easy to use.

6 years ago

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Margaret Kitten San Antonio, TX

I look at options online and Medical Guardian has everything that I wanted. It's been wonderful so far. We've never had to push the button and call for help. It's easy to use it and works as far as I know. If we ever push it, we know that somebody is going to be right there.

6 years ago

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Eunice Rebecca Josey Climax, GA

I just saw it advertised and I thought to go with it. I got it for my mom because she lives alone, and with Medical Guardian we have peace of mind knowing that she is wearing a bracelet and that if she falls or something she can get help. We've had to use it, only for testing the equipment and they were very prompt.

6 years ago

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Susan Hilker Florissant, MO

I picked Medical Guardian for their attitude and their help with the equipment. A couple weeks ago I fell and it was two o'clock in the morning and I pressed the button the operator came on and then, that people were here in few minutes to help me. They answered so quickly and they were very concerned and they got me help right away.

6 years ago

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Elizabeth Granier Pierre Part, LA

My children got it for me, because I live alone, I usually always wear it, the only time I don't use it is when I'm in my vehicle going somewhere or by have people at home. I have had absolutely no problem no interference and no neglected. I have never had to use it for an emergency.

6 years ago

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Luella Prenger Maria Stein, OH

We picked them because of the price. We've had them for a few years and every time we test it we get a quick response. They always make sure that they can hear her too and that everything is ok. I would only like them to change the Velcro strap on the devices. Other than that, everything is fine.

6 years ago

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Clara Harris Pensacola, FL

I live alone and my niece decided the Medical Guardian is the best option for me. I had some problems with my heart, I'm not being able to call my son because I couldn't remember the name, if I have an emergency I just press the button and they call to my son and call to the EMS at the same time. I don't like it is kind a bulky, I would probably wear it all the time if it wasn't so big.

6 years ago

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Florence Lucas Pasadena, TX

My sister did research online and it had a very good recommendations-ratings online. We got it for my mom; She lives alone so far she hasn't have to use it. customer serve was really kind to her when she had to call them, they were very helpful.

6 years ago

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Anonymous

we haven't had to use it but I wear the bracelet all the time, it's better than the necklace in my opinion, is more comfortable and handy. I'm happy with the price for the service and customer service has been really responsible and responsive in every way with me.

6 years ago

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Julia Garbrandt Asheville, NC

My daughter bought it for me, she was the one that checked it up online and she did the research. I just wear it all the time; I just take it off when I'm taking a shower. I never have a problem with it even my batteries are excellent. I recommended it to all my friends all the time. I feel more secure since I have it with me at home.

6 years ago

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Diane Robinson 60484, IL

I bought Medical Guardian because one of my friends has it. I've never had to use it. I just tried it a couple of times but the device that is like a watch is really sensitive. I have to be very careful when I use it because it really went off a couple of times after I pressed the button accidentally.

6 years ago

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Bertie Carnes Cumming, GA

This service fits perfectly for me, I have it with me all the time. I can walk around the yard and go outside without worries. I have not needed it thank God. But I know that if I need it, it will help me really fast. I'm satisfied so far.

6 years ago

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Irene Locker Mission Viejo, CA

I was browsing around the internet and I found that Medical Guardian has really good rates and reviews, that's why I chose it. I never had to use it thanks to god, but I feel really secure with the device near me. I already talked a couple of times with customer service and they had been excellent with me. sometimes they take a little time for pick up but they're really polite and knowledgeable.

6 years ago

Reply from Medical Guardian

Irene, thank you for the review. With regards to reaching out to our Customer Care team, we want to apologize for the recent difficulty you've had reaching us. We have been experiencing high call volume as of late, but we are actively working to address this issue and you should be seeing improvements the next time you call in. With regards to how far you can go from home with your Mobile Guardian, it has an unlimited range so long as you take the mobile base station with you. We include a handy carrying case for you to carry the base, which you can tuck away in a bag or purse if you so choose. When at home, you can leave that mobile base in it's charging cradle and use either your neck pendant or wristband to call for help if needed. The buttons have a range of 350 feet to your base and should cover you well within an average sized home. Feel free to reach back out, you can reply directly to this message if you have any additional questions about the functionality of your Mobile Guardian or any other concerns. Have a great day!

Mar. 2nd, 2018