Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Carol Taylor

It seemed to be what I wanted. I own both the necklace and wrist devices. They're always getting in the way but it seem to be no other way around it. I like the smaller ones, the ones that are more light weight. I would also like for someone to call me and explain more thoroughly everything.

7 years ago

Reply from Medical Guardian

Carol, thank you for the review. We're happy that you are pleased with our service overall. We would love to talk through everything about your device with you more thoroughly! Would you help us in locating your account? Any information you provide in your response will not be posted publicly and will only be used so a member of our Customer Care team can reach back out. If you can provide your address and phone number, that should be sufficient for us to locate the account. Thanks again for reaching out and have a lovely day!

Jun. 7th, 2018

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Carol Tracy

It's the best remote access portable medical device out there. I haven't used it, but it's very comfortable and hassle free when speaking to them over the phone. I've never had any problems with it. I would like it if I could do non-emergency calls though.

7 years ago

Reply from Medical Guardian

Carol, we're happy that you've been pleased with our services overall. Our devices are made for both emergency and non-emergency use. For example, if you simply need help from a neighbor, you can push your button and ask our operator to contact your neighbor for some assistance. We can explain this concept a bit more thoroughly over the phone if you would like. Simply reply to this message with your phone number and address and we will reach out. Any information shared in your response will not be posted publicly. Have a great weekend!

Jun. 8th, 2018

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Ruth Russell

Medical Guardian seemed to be the right medical device for me. I ended falling down in the kitchen one day so I pushed the button and received help right away. It truly helped me and it's great for senior citizens and elderly alike to have it.

7 years ago

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Gwen Jones

I decided to go with Medical Guardian since it has a portable device which made a lot of sense to me. I take it with me anytime I need to leave my home. They always know the answers to my questions and they gave me instructions on how to properly handle the products. The device is easy to use and convenient as well.

7 years ago

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Frances B Lalan

Medical guardian met our criteria, I liked that Medical Guardian functions outside of our home. So far we haven't had to use it for real emergencies. It's outshine our expectations. We use Medical guardian for my 94 year mother. I was tell my mother that in case of a medical emergency. Like I've said they have exceeded our expectations.

7 years ago

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Haziine

I saw it in an advertisement somewhere. I mainly go it for the GPS tracker it has built in. I haven't had to use it far. From the research I've seen and from what I understand, they have the best response time of any medical devices out there and I truly recommend them.

7 years ago

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Judy Galbraith

I kept getting information regarding other medical device companies, but I found Medical Guardian and I couldn't be happier. I have used it about a year ago, when I fell in the kitchen and thank goodness I had it around my neck since I live alone. I'm very happy with it.

7 years ago

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Michael Greer Ottawa, OH

I did research online and saw that they had a better track record than others. I haven't had to use Medical Guardian for any emergencies. I've only used it for a monthly test to check my equipment. They're very prompt and courteous.

7 years ago

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Anonymous North Chili, NY

I saw an advertisement on the television and it was less expensive than the one I had before. I haven't used it, but I put it somewhere I can I can reach. I don't usually wear it with it. Everybody is very friendly and helpful which makes me feel better since I don't getting the feeling like I'm bothering somebody.

7 years ago

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Mary E Jones Elizabethtown, KY

I had a lot time by myself since my daughter is a nurse and she has long hours and I didn't want to be alone. So we decided to get Medical Guardian so I wouldn't be so alone. I'm not very capable of taking care of myself since I'm in a wheelchair so I'm very grateful for having it.

7 years ago

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Anonymous

My daughter is the one who purchased it for me. I wear it all the time, but thankfully I haven't had to use it. The customer service is fine and I've never had any problems with it. It makes you feel safe to know that it's there. It really gives you a peace of mind knowing that you have it if you need it.

7 years ago

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Linda Kay Bates

I decided to get Medical Guardian after I've read online evaluations and as well as reviews in consumer digest. I typically wear the bracelet and I use it all the time since I'm in a wheelchair. I typically wear it when I'm around the house or out in the yard. They've always been very prompt and I've always gotten excellent service.

7 years ago

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Saralee Motley Vincennes, IN

They recommended this to me when I was in rehab. I wear the necklace because I can take it anywhere with me at any time. I had an incident where I was extremely dizzy and could no longer stand, I ended up receiving help right away after using it. It works quickly and efficiently.

7 years ago

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Sharon Faith Scott Corpus Christi, TX

I have tried a couple of medical devices and they all have done a pretty good job, but Medical Guardian just works better for me. My balance is not as good so I occasionally fall, but having Medical Guardian they were able to get someone out here quick. I've been very pleased with it.

7 years ago

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Heshmat Shirani

I didn't really know about them until they contacted me. I studied their company and what services they offered. It sounded too good to pass so I decided to go with them. The staff are always asking if I'm alright and call to check up on me. It's an excellent device and they help me with any difficulties I might have.

7 years ago

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Ann Maguire Bensalem, PA

The advertisement that I saw caught my attention and I know I needed this. I like that I can bring it with me wherever I go. I am satisfied with medical guardian as my life alert. I expect to continue to be satisfied with it.

7 years ago

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anonymous Albuquerque, NM

It had what I needed and the price was fairly competitive. The setup was easy and I don't have to charge it. Thank goodness I've never had to use it, but I've tested it a few times to make sure it's working. They seem courteous and are always looking to be helpful.

7 years ago

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Maureen C. Maguire Baltimore, MD

I have been in a hospital and the visiting nurse told me I should consider some kind of appliance. So I looked online, looked at everything and decided that Medical Guardian had the most on what I wanted. I wear it all the time. They're always right there for me. I think the medical device is great.

7 years ago

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Judy Webster Milwaukee, WI

It was a combination of the services and price that was right for me. It fitted all of my needs and the staff is very knowledgeable and courteous. Thankfully I've never had to use it. Any questions I have or anytime I do tests they've been very helpful. I like the look of it and the ease of handling it.

7 years ago

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Anonymous Ocean City, MD

My parents are elderly and I'm not here all the time, so we needed to have some kind of support system and to have immediate contact. They haven't had to use it as of yet, but they've had it for two years now which we're very lucky. Medical Guardian calls them to check up and to see if they're alright that everything is working. It gives them a feeling of comfort knowing that everything works.

7 years ago

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Brenda Wall Collinsville, VA

My children decided to get Medical Guardian for me. I wear it everyday, in the morning and take it off when I go to bed and put it in it's charger. I need it since I do fall a lot I like Medical Guardian, but you have to watch out since it's very sensitive.

7 years ago

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Alice Yong

I found Medical Guardian while researching online. I've haven't really used it yet, but we tested it and it works just fine. They're very responsive and I think they're pretty friendly overall. They have excellent customer service.

7 years ago

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Terryanne Kearns Glendale, CA

It's very easy to use and simple. I wear it all day and I would just like to be able to change the chain on the necklace since it gets dirty. I'd like to change it out for a chance to wash it. They're very patient and clear on answering my questions.

7 years ago

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Anonymous Miami, FL

We've research the best we could and we thought that Medical Guardian would be the best one. I've never had to use it only tests, thank goodness. I wear it all the time especially at night because it relieves that fear that anything might happen in the night. Whenever I test the device, I immediately get a response. That's really good to know.

7 years ago

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Anonymous Arkansas City, KS

I decided to get Medical Guardian after seeing the ratings and comparing different ones. It's for my mother and she need it ever since she fell and couldn't get up. They advertised on how they could take care for their patients.

7 years ago

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Marjorie And Stewart Field Watkins Glen, NY

It was the first one I contacted to receive information about, they had a special offer and I accepted it. So far we haven't used it other than to test it. They have an excellent support system. They're always there when you need them and I've never had a time when they weren't there. They pick up fast and answer all your questions.

7 years ago

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Anonymous

I looked it up online and I thought they provided a great price. We haven't used it yet. We've only called maybe twice and they've always been prompt and courteous. He wears the necklace everyday and we also like the lock box. It's a good feature to have.

7 years ago

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Richard Anderson

The price range was good, very economical. My father wears it on his wrists whether it's on the shower or around the house. One thing I do wish they did is contact me to let me know whenever Medical Guardian is going off. I'd like to know if they're going to take him the hospital or not.

7 years ago

Reply from Medical Guardian

Thank you for reaching out regarding your father's account. We're happy that your overall experience with Medical Guardian has been a positive one. Regarding your request to be contacted when an emergency is occurring, we can have you added to his emergency contact call list if that has not already been done. So we can help you out with this request, would you be willing to help us locate your father's account? Any information shared in your response will not be posted publicly. If you could provide us with his full name, address and phone number, we will reach back out. Thanks again for reaching out and we hope you have a lovely day!

Jun. 1st, 2018

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Anonymous

The deciding factor on getting Medical guardian was the economical price. I've used it several times to call the medics. They've stayed with me and they didn't abandon me until the Medic's come. I like that the wristband can tell me the time, date and temperature.

7 years ago

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Dolly Joiner

I've never had a particular reason to call. I found the and decided to go with medical guardian for the offer they have. My pendant is light weight and isn't too big, but perhaps a better chain would be better. I feel confident that if I should fall out alone, I know that somebody will be there to come get me.

7 years ago

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Dennis Garrett

This was the best one I could find and so I went with it. I've never had to use it, but I have it with me all the time. I'm wearing the wristband on right now. I do checkups all the time and I don't call them, they go ahead and call me to make sure that everything is okay.

7 years ago

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Mary Wagner

My son bought Medical Guardian for me. The only time I've used it was just for a checkup. I pressed the button and had hoped to be contacted within 4 to 5 minutes, but I an instant response and things were taken care of immediately.

7 years ago

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Mildred Bixel

It was for my mother. They were very considerate and understanding if she accidentally hit the button or it goes off. I like that it has detection so if she falls and isn't able to press the button, it would activate regardless. So that's what really like.

7 years ago

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MM

My children are the ones that made the decision for me. They made the arrangements to get me Medical Guardian. Fortunately I haven't had to use it. I've had a few times it's went off by accident. They call me to know that if everything is okay.

7 years ago

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Wanda Orr

I needed to have a medical device that was reliable because my daughter works twelve hours shifts so I'm by myself for most hours. I've never had to use it, but I have had some false alarms. The staff are very alert and always ask me if I'm alright before they hang up. I've very satisfied with Medical Guardian.

7 years ago

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Anonymous

You know I've sent my wrist watch back and they haven't given me my money back. So far I haven't had to use it, but I'm happy I can wear it as a necklace. It's very easy to use and if I do have a problem all I have to do if push a button.

7 years ago

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Mary L Callahan

I called in to learn more about it and talked with a representative and I liked what they said. I've only had to use when I felt I couldn't get up and they were able to get me the help I needed. Any questions I had they were able to help me out.

7 years ago

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Mary Myers

Well I looked at all of them and we're at the age where we should be looking out for ourselves, for our family. I like what services they offer. I'm very happy with it. Every female adult needs this. It certainly works out and you get the medical attention you need.

7 years ago

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Anonymous

The representative I've talked too answered all my questions and gave me all the information I need to make up my mind. I fortunately have never used it. I have no problems with the device or service. I've found it very comfortable wearing it.

7 years ago

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Delores Vassallo

We saw it on the AARP and it was highly rated. We've seen the ratings and the customer service was great. They were very friendly with all the questions as of far. Very knowledgeable indeed. Whatever it took, they were able to answer any questions I had.

7 years ago

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Carol Carraway

A representative called me and I truly felt like it sounded right for me. I haven't used it. I would rather have something else than the necklace and wristband though. Though I don't really need it as much since I'm living with my daughter now.

7 years ago

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Wanda Zulch

I bought it for my mother and she hasn't really used it. It's just there for safe guarding. It's the ease of use in which I decided to get it. The set up was pretty easy and the only interaction I've had with customer service.

7 years ago

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Deann Pilch

We decided to go with Medical Guardian since they offer a complete wireless device that works. Anywhere that there's service of course. I haven't had to use it, I just wear it. The representatives and staff at Medical Guardian are very friendly and responsive. I like the size of it, it's not too bulky or too large.

7 years ago

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Ruth Schottman

Whenever I use it, I've gotten a response. I haven't used it but I've tried it out for when I was country skiing by myself to make sure it works. They always respond, they sound friendly and polite. It's worked satisfactorily when I've tried it out.

7 years ago

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Barbara Gay

I had another company before and I just wanted to check on some others to see if there was anything better. In the end I switched to Medical Guardian. I take it with me when I go out and put it back on its charger when I return. I call in every so often just to test it. It doesn't seem to have any problems.

7 years ago

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Chuck Harris

I answered an advertisement online and I received information on it. I wear it every day, I've fallen twice this year so I decided to get something to feel more secured. I've tried it in different areas to test the range it covers. Medical Guardian treats you well. Though I don't like how much it costs since I'm on a strict budget.

7 years ago

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Marlyis Nicoletti

I looked online and decided to try it. What the website said of the company convinced me. My mother is the one who uses it. She lives downstairs from me and uses it when my wife leaves. So all she'll need to do if she needs help is just push a button.

7 years ago

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William Holmes

I looked it up on the internet and it's rated pretty high so I decided to get one. My husband has had a stroke in the past so that's why we have Medical Guardian. The customer support answers right away and within ten minutes we get the help we need. I haven't had any problems.

7 years ago

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MN

Well I needed something. I'm in an assisted care home and you have your call buttons in the room, but I kept falling so much and I would never be near those buttons. In one incident I fell on the patio and I just pressed the button and help would be on it's way.

7 years ago

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Anonymous

I seen advertisements for it and one of our family members grandmother has one. So she had some experience on it. The watch my mother wears did break and when I called them, they've sent her a free replacement right away. It's not very comfortable to wear.

7 years ago