Name: Medical Guardian
Rating: 4.1

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Levada Hines Duncan, OK

Saw Medical Guardian in one of the magazines. It's been good, simple and easy to use.

8 years ago

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Michael Amodei Valdosta, GA

One of the best units I have ever tried and was very pleased with. Keep up the great work.

8 years ago

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Kathy Hazleton, PA

From Sales to Delivery/Installation the team used active listening skills and great communications. Many thanks.

8 years ago

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Thomas R. South Piketon, OH

Very courteous, professional and informative. Great customer service and sales person.

8 years ago

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Pat Stivers Odenton, MD

Very easy to order, pay for, delivery, exchange lock box when we had to. Great company.

8 years ago

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Richahd Rehm Temperance, MI

My Guardian flashes on all lights constantly, so I called and we told I would receive a replacement. That was a couple of weeks ago, and still no replacement! I hope I don't fall in meantime!

8 years ago

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Linda Cox Utica, MI

Ordered for my mom and the product was to sensitive to motion so when we cancelled item.they wouldnt refund my moms 3 months that she paid for.we only had it activated for 20 minutes.what a rip off!!!!

8 years ago

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Mary Wakem Minneapolis, MN

I think it takes to long for a response after the button has been pushed. I have only had to use it for testing so far.

8 years ago

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Steve Dalton

They understand your needs and help you. And never say anything bad about other companies.

8 years ago

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dolores shanks Spring Hill, FL

Bill was very helpful in explaining your products answered all questions. Looking forward to having it

8 years ago

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Nancy Burchill

Our monitor has n't arrived yet so we are patiently waiting its arrival. The ordering process went very well and got us off to a good start.

8 years ago

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Kathy Pullen Athens, OH

Fantastic experience! Dad loves his medical alert button. It's smaller than one he previous had.

8 years ago

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Dorothy Jo Gallo Columbia, MO

Not good. Device not functioning. I was phoning back and forth several times with service and trying outlets all over. Supposedly another one is being sent. I paid for an entire year and am not a bit happy.

9 years ago

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Amy Verona, WI

Good info, given over the phone. Jeff was able to answer all my questions. Reasonable price for the system

9 years ago

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Barry Moss Apple Valley, CA

Spoke with a friendly and knowledgeable representative. He answered all my questions and concerns.

9 years ago

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Brenda Peterson Nampa, ID

I spoke to an Ed which nobody knows him. I told him to hold off until I talked with my husband and then I got an email that they were processing my order. Well nobody had my permission to do that. So I'm not happy

9 years ago

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Lucille Garner Tonawanda, NY

My representative was very professional and knew the product very well..I was sold on his knowledge

9 years ago

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GLORIA TORRES Riverside, CA

My only issue is that you do not have enough bi-lingual personnel. I hope it all works good, like I was assured.

9 years ago

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Tonya Lee Jersey City, NJ

0 . When I decided against purchasing as I didnt want fun ds deducted from my grandma account the rep rudely said why not and begin questioning me and was very angry. Did not try to provide any options and hung up on me.

9 years ago

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Gerald F. Buehrer Portsmouth, NH

I have fallen once and accidently pushed the button once. You responded immediately.

9 years ago

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mary f. stokes Odessa, MO

I had called Mike To cancel My order Until OctoberThen the money was still taking out for SeptemberI've had to call Mike to 2 to 3 times and I'm not real happy with the service. Still waiting for my refund

9 years ago

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judith bush Knoxville, TN

Your salesman was awesome - knowledgeable courteous and friendly - not obnoxious!

9 years ago

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Marybelle San Diego, CA

Our salesman was very informative and helpful. He was great! Great Experience!

9 years ago

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Scott Minnich Germansville, PA

We have not yet received the device, but the telephone conversation was very well done and informative.

9 years ago

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chip Monroeville, PA

Original order not what was what received and no follow up when messages left to sales force to clarify and NO follow up since,. Where is the service promised since price for monthly service is higher than competitors.?????

9 years ago

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NOMAN Bristol, CT

GREAT VERY HELPFUL ANSWER ALL QUESTIONS THAT WE HAD PRONPED SERVIVE . NEXT DAY DELIVERY.

9 years ago

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Anna I Velie Newburgh, NY

While talking to the customer service tech. ED. He was very polite and knowledgable about the unit.

9 years ago

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Ana Maria Gonzalez Rodriguez Quincy, MA

Excellent and plolite service! Everything was wxplained to me in clear and professional language.

9 years ago

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Diana Naught Independence, MO

I called to order my system and spoke with Ed, he was very nice and knew all about the system!

9 years ago

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Joe Malin San Francisco, CA

Great service and easy setup. The most difficult part is trying to decide who I should use as contacts!

9 years ago

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Rudy Nyhoff Wilmington, DE

Very pleased with the contact and the online reviews of this product and looking forward to its use in my home for my mother.

9 years ago

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Valerie Bismarck, ND

I am excited to get the equipment. Should be today! The company sounds awesome so far!!

9 years ago

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Gary Yoho Cleveland, OH

Great everything except no military or AARP discount. Your representative is very professional thanks

9 years ago

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Lesley Carlin

Jason was very friendly and helpful. He explained everything and answered all of my questions.

9 years ago

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Charlie Ransier New Albany, MS

My experience so far has been a good. George that took my call was very knowledgeable and thorough in explaining.

9 years ago

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Claude Piotte Billerica, MA

Fast contact, excellent information, professional presentation, paid attention to my concerns

9 years ago

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Karen Sacia Baraboo, WI

Jason was very helpful and made certain I had the necessary information to make an informed decision.

9 years ago

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susan scoppettone Jericho, VT

the experience with robin was fine. He was very knowledgeable. I am disappointed in the time it takes to ship

9 years ago

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Victoria King Ware Shoals, SC

I paid extra for equipment to arrive on Wed because we needed by Fri. Now here we are awaiting someone to help us install. We called at 5pm and are still awaiting help after 7!

9 years ago

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Steven Waukegan, IL

Very easy too install,l just hope my Mother will wear the wristband or necklace before she has another fall.

9 years ago

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Teressa Grahek Washington, DC

Representive was very helpful by following up with me. Patient, kind, and inforrmative.

9 years ago

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brick Milton, FL

These people really do go out of there way to help .they did for my mom .and thanks again

9 years ago

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Calvin Fox Alexandria, VA

Product arrived on time. Setup went smoothly and representatives were knowledgeable and helpful.

9 years ago

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Stephanie holmes Camby, IN

The salesman I spoke with was very helpful and informative. Avant Jones was polite and caring.

9 years ago

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Sheryl Weaverville, NC

Avant made everything easy! I will recommend Medical Guardian to everyone I know!

10 years ago

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David Batka Tonawanda, NY

Just do not understanding billing as first billing was 384.45, I called was told that 134.85 is corrected amount for 3 months and a credit would be issued, looked a card on-line and 279.60 was billed. Really this is crazy!

10 years ago

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Cynthia McElroy Okemah, OK

I bought this for my daughter who lives alone in the country. A real + was no phone line

10 years ago

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karen freeling Delray Beach, FL

Shirley was very professional. She checked into what I needed and promptly got back to me. So far I'm impressed.

10 years ago

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Opal Palatine, IL

Signing up was easy with Mike. However, I haven't received an email with a receipt of my purchase as he said I would.

10 years ago

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Susan L. Yingling Du Bois, PA

the guy who is setting me up (Robin Sargent) was very nice and helpful. thank-you

10 years ago