Best Company badge 10,000 Reviews Medical Guardian Logo

Medical Guardian

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7.4

Overall Score

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Karen Sterling Heights, MI

Quick to answer and show genuine concern

3 years ago

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Judy Henderson, NV

they are helpful answer all my questions

3 years ago

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Kathy Twombly Essex Junction, VT

Ease of getting started and customer service

3 years ago

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Dianne Nicholson La Grange, KY

Charges quickly. I feel very secure wearing this

3 years ago

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Dana Johnstown, PA

Really good system and price great people to work with

3 years ago

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Elaine Southbury, CT

I like that it was easy to set up and that it is a pedant.

3 years ago

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Anonymous Troy, MI

I like that my medical security device works anywhere.

3 years ago

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Robert Raleigh, NC

The size is not too big and the response is immediate.

3 years ago

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Pamela Stuart, FL

Light weight around my neck. Replied not immediately but rather quickly.

3 years ago

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David Neillsville, WI

When I need it, it’s there. It stays charged well.

3 years ago

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Irene Parsons South Point, OH

the pricing is high and can not pay monthly so it is hard for people on fixed income which we are

3 years ago

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Reply from Medical Guardian

Greetings and thanks for the review. We appreciate the feedback, and if you'd like to discuss our lower cost options then please reach out to us at 1-800-313-1191. Thanks again for the review and have the great day!

Mar. 1st, 2021

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Elizabeth Corning, CA

They answer immediately and are genuinely concerned

3 years ago

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Lynnette Milaca, MN

Because of customer service, quality and features of device

3 years ago

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Anne Smart Shawnee Mission, KS

They are competent and professional when I check in.

3 years ago

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Gail Marcquenski Trevor, WI

Great service, easy to set up and great value

3 years ago

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Karen Brookfield, CT

Very easy to deal with and easy to set up

3 years ago

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Nancy Maurer San Antonio, TX

Worked well the couple of times she called for help.

3 years ago

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Candy Dallas, TX

They have been exceptional with their customer service

3 years ago

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John Haworth Muskogee, OK

Medical Guardian is a responsive, professional company.

3 years ago

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Kathy Allen, TX

Ease of customer service. The device is light weight

3 years ago

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BRUCE Iowa Falls, IA

CUSTOMER SERVICE- ASKED FOR DETAILED INVOICE AND NEVER RECEIVED AFTER SEVERAL REQUESTS

3 years ago

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Reply from Medical Guardian

We are sorry to hear that you found your experience to be less than satisfactory. Please reply to the following private message with your contact details so we can better assist you. Thanks for the review, and have a great day!

Feb. 23rd, 2021

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Ed Binder Lititz, PA

Easy to use, customer service is responsive

3 years ago

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Ken Saint Cloud, FL

They are scam artists. Attempts to cancel service were met with incompetent agents, lies, and demands for more money a year after my sister died.

3 years ago

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Reply from Medical Guardian

Greetings and thanks for your review. We are sorry that you found your experience to be less than satisfactory. Please respond to the following private message to provide your information so we can investigate your experience. Thanks, and have a great day!

Feb. 18th, 2021

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Thomas Flossmoor, IL

We tested our device and it worked.

3 years ago

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Sheldon Woodland Hills, CA

Their device is very convenient and reliable.

3 years ago

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Frank Albany Wilmington, DE

Instant response! Cost, personnel, knowledge and pleasant.

3 years ago

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Robin kovat Brooklyn, NY

Very responsive and easy to use Responsive

3 years ago

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Susan Kaiser Sarasota, FL

They answer quickly and calmly resolve your problem

3 years ago

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Connie Manarchy Normal, IL

It’s working well. Very satisfied so far.

3 years ago

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Robert Austin, TX

I don't like wearing their device all the time. We've tested it and it worked.

3 years ago

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Margaret Palm Coast, FL

I like the way the device is like a watch. I tested it and it works fine.

3 years ago

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Cherie Albuquerque, NM

I tested my device and they responded quickly. They know how to help you.

3 years ago

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Robert

I like that I have medical guardian. It works fine when I test it.

3 years ago

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Anonymous Sour Lake, TX

I fell one time and I used it to call someone. It’s security for me.

3 years ago

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Tom Rocky Mount, NC

The product and customer service is straightforward

3 years ago

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Judy Rice Corbin, KY

Very friendly and answered all my questions

3 years ago

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Richard Mayer Bothell, WA

They have been completely responsive and helpful to me.

3 years ago

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Betty Robertson Soddy-Daisy, TN

Everyone has been very helpful and product easy to set up

3 years ago

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Sue Vioskuil Sheboygan, WI

Fast response time, helpful customer service!

3 years ago

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Arthur Baird Oklahoma City, OK

Good program - well worth the money -I feel more safer now

3 years ago

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Cheryl Lang River Rouge, MI

Understanding easy to work with prompt service

3 years ago

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Tina Carmel, ME

They are there always. They are fast and very nice.

3 years ago

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ElaineSimmons Savannah, GA

They were very prompt in getting help to my husband.

3 years ago

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Brent Shepherdsville, KY

they are very professional and respond quickly

3 years ago

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C Casillas Phoenix, AZ

First time it had to be used, it worked perfectly

3 years ago

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Paula Valentine Las Vegas, NV

I like that they periodically send tests to your producy.

3 years ago

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Mary

Medical Guardian's device is easy to use.

3 years ago

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Leland

I don't like that the button on the device is small.

3 years ago

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Anonymous

I've tested the device a few times and I've never once had a problem with it.

3 years ago

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Joseph Bons

it has been awesome! service reps have been Great!

3 years ago