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Medical Guardian

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7.4

Overall Score

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Willie Vale, NC

When I call, customer support always answers and done pretty good.

3 years ago

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Catherine Canton, OH

Works the way it is supposed to. The staff is nice to me. It seems to be okay.

3 years ago

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J Benson, NC

Customer service is pretty good. I get a lot of security from it.

3 years ago

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Walter Staley Stratford, CT

It' impressive how quickly the battery recharges

3 years ago

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Ellen Bell Sedalia, MO

Would have rated higher but developed a skin rash with blisters between breast where unit hangs

3 years ago

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Lisa A Shick Allentown, PA

always available - great peace of mind for my parents

3 years ago

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Margaret Whittington Burnt Hills, NY

Size is right, easy to charge, non-obtrusive

3 years ago

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Mark Mcintire Littleton, CO

seems to work, the cellular feature is nice. overall works fine

3 years ago

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Sandra Johnston Bellefonte, PA

Can wear in the shower, easy to charge, lightweight.

3 years ago

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Susan Eastling Schererville, IN

They were very helpful when I called them.

3 years ago

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Jerald Zollars Chesapeake, VA

Very professional and product is easy to use

3 years ago

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John Verdonck Hasbrouck Heights, NJ

I attempted to cancel service several times. It took two minutes to get service but a month to cancel.

3 years ago

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Lorrie Glendora, CA

I wish the watch and necklace were better looking they're ugly

3 years ago

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Lynda Tomasello San Jose, CA

It works fine. Would be easier to be able to see when it is fully charged.

3 years ago

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Mae Howze-Homans Silver Spring, MD

have not needed to use system, but it is an easy, uncomplicated system

3 years ago

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Ann Kmiec Wenonah, NJ

Wonderful customer service and be ready to use

3 years ago

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Joan Boston, MA

I have no dislikes about their product, it's very convenient to use.

3 years ago

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Anonymous Margaretville, NY

When I tested the device, someone answered right away and it was very helpful.

3 years ago

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Susan El Cajon, CA

I have not used it yet, but it is very convinient

3 years ago

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Penny Kreser Palm City, FL

Unit is a bit heavy to wear around neck and gets in way when eating

3 years ago

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William L Seattle, WA

All of my interactions with customer support were pretty good.

3 years ago

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Mantha Ellenton, FL

Every time that I've tested this they've been right there.

3 years ago

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Anonymous North Charleston, SC

Everytime I have pressed the button somebody has responded.

3 years ago

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Kanti Annapolis, MD

I really like my medical alert device. So far I don't have any complaints.

3 years ago

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Dennis Cedar Lake, IN

I think the customer service is great! They responded really quick.

3 years ago

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Marti Garner, NC

It went off by accident once, and I couldn't shut this thing down, couldn't reset it. The PMS came for nothing.

3 years ago

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D Skiatook, OK

The unit was going off too easily and now it wont go off at all now.

3 years ago

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Diane Davis Fort Myers, FL

It seems to be as advertised. I have no complaints.

3 years ago

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Amy Warfield West Warwick, RI

The customer service from beginning to end was excellent

3 years ago

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Tom Norway, MI

Great salesman and easy to use products for a older person

3 years ago

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Lynn Earvolino Bellmore, NY

Customer service is great - always available

3 years ago

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Gary Gaumond Canton, CT

Sense of security,seams very professional and trusted.

3 years ago

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mary reynolds Worcester, MA

i dislike the long chain and it requires recharging every few days

3 years ago

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M. Cope Westerville, OH

Customer Service and ease of product use.

3 years ago

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Stacey Port Orange, FL

Great customer service, and set up is so incredibly easy.

3 years ago

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Sharon Bartone Traverse City, MI

Security in knowing help is just a button away.

3 years ago

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Pliny Allentown, PA

Some people answer answering the device seemed bored and lackadaisical!

3 years ago

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Ava Slack Las Vegas, NV

Very courteous and knowledgeable of their duties.

3 years ago

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Judy Fort Lauderdale, FL

User friendly for my 90 year old mother.

3 years ago

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Denise Bailey Silver Spring, MD

So far the response from Medical Guardian has been good.

3 years ago

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Ellen Edwards Carmel, ME

Ease of use, cost, reliability, customer service

3 years ago

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Patricia Hardin Tarpon Springs, FL

They answer when you press the button. Friendly people

3 years ago

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Jane Symes Marlborough, MA

It's convenient and always there in case I need it

3 years ago

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Doris Grant Queensbury, NY

Efficient, but quite sensitive to movement. I have the necklace version

3 years ago

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Emily Loleta, CA

Ease of use simple to activate, handy etc

3 years ago

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Edna Owens Frederick, OK

Service always available and professional

3 years ago

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Filomena Melice Lake Worth, FL

Gives me peace of mind...affordable and convenient

3 years ago

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Harriet Grant Cypress Quarters, FL

Very competent staff. Helpful Product is working well.

3 years ago

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Tobey Belmont Milwaukee, WI

I feel secure & they are so patience and polite

3 years ago

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Wylie B Humphries Columbia, SC

Short battery life, so must keep alert to ensure prompt recharging

3 years ago