Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Patsy Fleeman Springfield, TN

It takes forever for someone to answer the phone. At least 10 rings‚Ä¶ way too long!

3 years ago

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Verified Customer

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Grace Washington, DC

Never had to use it but I carry it with me all the time. I like that I can take it with me places.

3 years ago

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Q Elson Fairfax, VA

When needed, response time is excellent!

3 years ago

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Lynnette I Taylor Sanger, CA

The first responders came immediately when called.

3 years ago

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Marian C. Wright Millheim, PA

Alarm went off accidently. Response was instant.

3 years ago

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Verified Customer

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sue chimos Tucson, AZ

inadvertant setting off of alarm is quickly answered

3 years ago

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Christopher Smith Maplewood, NJ

So far two incidents were responded to quickly

3 years ago

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David Riddiford Boca Grande, FL

Very helpful if I need it. Great customer service

3 years ago

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Jane P Wolfe Plain City, OH

Very responsive to phone calls when help is needed.

3 years ago

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Larry P Espling Waltham, MA

They came right away when I call them last year.

3 years ago

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Daniel Hoback Louisville, KY

Quick response, fantastic customer service, great attitude

3 years ago

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Chris A Glaub East Moline, IL

Response time Servicing my needs as needed

3 years ago

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Judy Pensacola, FL

I have used it a couple times. It's not a bad value for my money.

3 years ago

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Anonymous Virginia Beach, VA

I used it everyday, but unfortunately I can't find it now.

3 years ago

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Jennie Cochranton, PA

Coverage is poor. When I ask agent they said they never had this issue and it shouldn't be an issue

3 years ago

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Margi Palmer Baltimore, MD

Called last week to activate accessory. Foreign voice. Could not understand. Never got accessory activated.

3 years ago

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nancy hyroop Fort Worth, TX

Hard to recharge. Difficult to line up the receptors. Does not always let me knwwhe the battery it lw.

3 years ago

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Phillip Donaghey New Orleans, LA

I had a fall and I thought my device had fall recognition and it did not go off or call my wife like we were told it would do.

3 years ago

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SJones Bronson, KS

The service seems to be reliable and it's easy to use.

3 years ago

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Vicky Spring Valley, NY

Quick delivery. Great customer service. Courteous.

3 years ago

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Sally Siciliano Burton, OH

The size of the medallion is just right and comfortable to wear.

3 years ago

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Elaine Brookfield, CT

They have answered my questions in a clear concise way

3 years ago

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Charles Dillon Pasadena, CA

Rapid, courteous response from responders

3 years ago

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Judy Day Spencer, WI

New user, like having just one item yto use.

3 years ago

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Moseley Tallman Marshfield, MA

I like the offers and connections with the recipient.

3 years ago

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Seichi Ige Downey, CA

Fast response and friendly service. Glad to have them

3 years ago

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Renee Simon Nacogdoches, TX

it was easy to get started an it has gps

3 years ago

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Bert Murphy Milford, CT

It was easy to set up a plan and receive the equipment for my sister.

3 years ago

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Billy Warren Woolf Fort Smith, AR

Easy to set up. Haven't needed it yet, thank goodness.

3 years ago

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Bruce Campo Montgomery, NY

excellent response! great customer service. fast response!

3 years ago

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Curt Cumins Kansas City, KS

I have called and they always respond and send aid.

3 years ago

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Hank Wendland Tampa, FL

Initial setup and services provided are wonderful

3 years ago

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Jeanne Howell North Fort Myers, FL

Delivered on time, easy to set up and use and charge.

3 years ago

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Jennifer Casten Hoffman Estates, IL

Great customer service, easy-to-use product

3 years ago

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LYNN R THELEN Waterford, MI

Easy to set up & the salesperson was very helpful

3 years ago

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Melissa Reaves Maxton, NC

Excellent service start to finish. Very easy to set up

3 years ago

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Lisa Storti Cranston, RI

The call center people are courteous and professional.

3 years ago

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Iris Cyrus

I rate you 5 because this product is good and reliable.

3 years ago

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Judith Herrell Easthampton, MA

You work with a land line and cell. Very flexible.

3 years ago

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David Nelson Minneapolis, MN

Their sales staff and the responsiveness of their system.

3 years ago

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ARNOLD STROM Mc Farland, WI

Set up and activation was smooth and pleasant.

3 years ago

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Sandra Collins Louisville, KY

Lack of communication. No phone number to speak with customer service.

3 years ago

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Ana steele Cape Coral, FL

Good response, light weight and charge lasts 5 days

3 years ago

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Betty Allen Macedon, NY

They stay with you until help gets to you.

3 years ago

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Jacqueline A Bartenstein Rutland, VT

I do not like to have to carry monitor with me when outside my apartment. I do not use it and am still waiting for Medical Guardian II to come out.

3 years ago

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Jay Sabol Salem, OH

You know who I am when answering - that's fantastic.

3 years ago

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Joyce Goldapper Bayside, NY

Whenever I do a test they quickly respond

3 years ago

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Kandi Willinger Saint John, KS

Worked perfectly, even though it was a false alarm.

3 years ago

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Nancy Cassell Cincinnati, OH

It's good everywhere, lightweight, small, reasonably priced

3 years ago

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Louise West Chester, PA

It is kind of heavy and cumbersome. It swings back and forth when I use my walker.

3 years ago