Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Wylie B Humphries Columbia, SC

Short battery life, so must keep alert to ensure prompt recharging

3 years ago

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Richard Schnelle Louisville, KY

There are problems with the lanyard coming apart at the ends. I have replaced 2 so far

3 years ago

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Robert Reynolds Sumterville, FL

Ease of setup. Friendly staff ready to help

3 years ago

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Corinda Gill Doylestown, PA

I have no problems. All representatives have been courteous

3 years ago

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Clarence Birmingham, AL

I like the immediate response connection it provides.

3 years ago

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Elizabeth Cleveland, OH

fast response, courtious when placing testing calls

3 years ago

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Joseph Agolia Absecon, NJ

Responded immediately when I accidentally hit the button

3 years ago

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Janet Jones Huntington, IN

Seem to contact us as soon as she drops monitor.

3 years ago

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Anonymous Madison, CT

They are reasonable and equipment is good

3 years ago

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Dianna Stiner Arlee, MT

Always answer if button is push or if there is a fall

3 years ago

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Margaret Crull Minoa, NY

Very responsive and reassuring to accidental activations

3 years ago

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Julie Klopfenstein Norman, OK

Very prompt phone response, helpful with questions,

3 years ago

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Glenna Adikes Larkspur, CA

Our salesperson, George M. was the best!

3 years ago

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Betty Elizabeth Kenyon Mitchell, NE

3 years ago

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Penny Larsen Grand Rapids, MI

Great service and great value. Very dependable

3 years ago

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Diane Wells New Canaan, CT

Their response is very quick and so I feel very safe.

3 years ago

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Manuel Collier Silver Spring, MD

They respond promptly to all falls and accidental drops.

3 years ago

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Becky Boscobel, WI

Prompt, fast response if button is pushed.

3 years ago

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Linda Jones Grover, MO

Excellent Service thus far/new customer!

3 years ago

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Bruce Bailey Marysville, WA

Polite,easy to work with when you accidentally drope it or set it off

3 years ago

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George Camp Oklahoma City, OK

battery only lasts 4hrs max. it was advertised as 5 to 7 hrs.

3 years ago

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Marguerite Ham Plant City, FL

Excellent customer service and responsiveness

3 years ago

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George Sebastian, FL

Easy to use and keep with me at all times

3 years ago

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Belinda Villegas Orland Park, IL

Fast delivery. Easy set up. Friendly representatives

3 years ago

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Dorothy Lemond Jacksonville, FL

The operator responds immediately when needed.

3 years ago

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Rita Perdue Leesburg, GA

very pleased and have confidence in the medical guardian

3 years ago

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Pat O'Neill Georgetown, TX

Good but a little more expensive than some.

3 years ago

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Thomas Robbins Pylesville, MD

good respose time and does detect falls. Alittle to big

3 years ago

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Robert Dallas, TX

Ease of use, features. price, reliability

3 years ago

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Betty Farwell, MI

They're always there even when I hit the button by mistake

3 years ago

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Gordon Irwin Copperas Cove, TX

Always there. Customer representatives are great

3 years ago

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James H. Spencer Peoria, IL

When I had a problem with the Monitor the telephone response was very slow

3 years ago

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Barbara Pederson Spring Hill, FL

last time I tested my system it didn't work - had I needed someone they weren't there.

3 years ago

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Carolyn Sackett Tecumseh, MI

The fell detection we paid for is not working, but they are sending a new one.

3 years ago

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Jane Boreman Deming, NM

They answer the call on the second or third ring

3 years ago

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Sandra Miller Goleta, CA

No problems with it, small, not uncomfortable to wear

3 years ago

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Josie Stelly Point Blank, TX

Easy to set up & timely, courteous response

3 years ago

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Valarie Meese Irving, TX

Very helpful when we are in need of having issues resolved.

3 years ago

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Cindy Sarasota, FL

Quick response to calls or safety button

3 years ago

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Ken Poland, ME

Good product and reliability...fast service.....

3 years ago

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Alan Crawford Laurens, SC

They offer reliable, prompt and courteous service.

3 years ago

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Lea Ann Hawk Hughesville, PA

Works great. Easy process. Explained well by staff.

3 years ago

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Donald Fayetteville, GA

Medical Guardian's customer service was really friendly and did a good job.

3 years ago

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Gene Fontana, CA

It's a little expensive but it does a good job.

3 years ago

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Claire

Does not work with the fall protection. The unit does not activate upon falling down

3 years ago Edited January 10, 2024

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Diane M Basking Ridge, NJ

I've tested it and I've always had a quick response.

3 years ago

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Peggy Ocala, FL

It's easy to use, I keep it around my neck in case I fall.

3 years ago

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Rex Pierce City, MO

The representative was helpful and polite.

3 years ago

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Mary Lou Mayes Petaluma, CA

answered promptly when I pushed the button by mistake

3 years ago

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Louise Somerset, NJ

Prompt response when pressing hte button

3 years ago