Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Ruth Chatman Fall Branch, TN

Very fast call back time when the button is pushed

2 years ago

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Verified Customer

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Sonya Howard

We love the service that you provide. It is easy for my mom to use and I like that I can check on her from my house.

2 years ago Edited January 10, 2024

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Verified Customer

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Donna Battle Creek, MI

Easy to use. When we used it they responded very quickly.

2 years ago

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Fred Windham, ME

One thing I dislike about the device is the lack of a good battery on the watch.

2 years ago

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Verified Customer

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Anonymous

Wish I had it the last time I fell. If I had been by myself, it would have really been bad. I think it's great - like having another person with you. I like that you can wear it in the shower. It does not take long to charge and I don't feel like I have anything on when I am wearing it.

2 years ago Edited January 10, 2024

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Verified Customer

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Suzanna Indianapolis, IN

Today there was a long wait time. It's easy to use.

2 years ago

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Verified Customer

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Brooke Scott

Security, knowing my father has this with him

2 years ago

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Catherine Hamilton

Haven't been able to get it to go green when monitor blinks. It is always yellow

2 years ago

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Verified Customer

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Barbara A Bickford Avon Park, FL

Have had good experience with MG when needed the service.

2 years ago

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Clyde Jupiter Salt Lake City, UT

Always alert and responsive when called.

2 years ago

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Verified Customer

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Carole haugh Naperville, IL

Dependable and trustworthy always thinking of the pt

2 years ago

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Anne C Wisenor Desert Hot Springs, CA

They have been prompt with their services.

2 years ago

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Verified Customer

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Charlotte Verga Evansville, IN

Medical guardian has always been there when I need them.

2 years ago

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Verified Customer

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Deborah Miller Hartly, DE

I have been paying for the "fall detection" feature and it still doesn't work ever

2 years ago

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Verified Customer

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Rita Fresno, CA

always on. no worry for me, like someone is there with me.

2 years ago

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Verified Customer

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James L Huyser Ada, MI

Seems to be complete package and responses are timely.

2 years ago

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Verified Customer

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Diana Boldway Fort Smith, AR

I have had no problems with this device.

2 years ago

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Verified Customer

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Walters Ocala, FL

Very prompt response to call and calling family

2 years ago

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Verified Customer

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Patty S. Rudnicke Trussville, AL

Provided the service agreed to very well.

2 years ago

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Verified Customer

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Terri Cunningham Tarpon Springs, FL

Working well. Customer service is outstanding

2 years ago

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Patty Smith Livingston, TN

Works great very good communication when alarms occure

2 years ago

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Verified Customer

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R L Thomas Littleton, CO

We need this service and they respond to our call pronto.

2 years ago

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Verified Customer

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Robin Fort Lauderdale, FL

They are quick to help and very pleasant on the phone

2 years ago

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Verified Customer

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BARBARA STOLZ Albuquerque, NM

The device has to be re-charged constantly and takes a long time to fully charge

2 years ago

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Verified Customer

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Anonymous

The charge lasts about three to four days. I test it probably once a week. It's good.

2 years ago

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Verified Customer

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Bill And Donna Port Clinton, OH

The device is convenient to carry. They have a fast response.

2 years ago

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Verified Customer

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Christine Hanagan Manchester, NH

They respond every time I press my button and know who I am

2 years ago

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Verified Customer

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steve helphinstine New Carlisle, OH

service coverage, value and support and quality

2 years ago

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Lori Montgomery Village, MD

Very friendly and professional. Wonderful service

2 years ago

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Ralph Farmer Jacksonville, AR

Always answers even when I accidentally hit button

2 years ago

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Brenda Flanders Jacksonville Beach, FL

Ease of setting up account, Customer Service is excellent.

2 years ago

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Verified Customer

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Charles Jackson Creston, IA

Two calls were made/ Staffers were prompt and professional

2 years ago

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Verified Customer

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Dorothy Pinellas Park, FL

They've been helpful. I feel more secure when I take the dog for a walk.

2 years ago

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Blanche Murphy Bangor, ME

Prompt, friendly,and professional attention.

2 years ago

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Clarissa Gordon Bardstown, KY

The overall customer service was excellent

2 years ago

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Cathy Autry Greenville, NC

Very good product and staff is very friendly.

2 years ago

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Jean Dodd Fort Myers, FL

I used them one time it was great fast and good

2 years ago

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Carroll Freestone Reading, PA

I have had no issues with charging or testing my device.

2 years ago

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Josephine Barroga Las Vegas, NV

I asked for a new lock box and I got it right away

2 years ago

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Connie Jochens Hoskins, NE

Easy for mother to use. Nothing for her to learn.

2 years ago

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Frank Dragolich Huntsburg, OH

From salesperson to support everything went smoothly.

2 years ago

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Robert Ducharme North Port, FL

Battery life only 5years.need to be charge just like hearing aids.

2 years ago

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Verified Customer

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Janna F. Rockville, MD

Customer service after signing up with unprofessional. In addition, what they explained when we signed up did not match with the reality

2 years ago

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Verified Customer

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Candace Colby Enfield, NH

Said it would work in my Mother's facility. Occasionally does. In addition not having one button for falls and calls is unfortunate.

2 years ago

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Anonymous Tucson, AZ

No complaints. It worked well when I tested it.

2 years ago

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Lora Lee Sunnyvale, CA

I used it only when my electricity went off. They came right on the phone.

2 years ago

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Verified Customer

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Julie Gwara Tavares, FL

Already used it for an ambulance very easy

2 years ago

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Vanessa Mihelich Akron, OH

Did a test and the response was immediately

2 years ago

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Susan North Myrtle Beach, SC

Prompt response, professional and friendly

2 years ago

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Verified Customer

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Joann DeLucca Collegeville, PA

Helpful and nice --been there when my mom needed them.

2 years ago