Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Charla Carlsbad, CA

When I've called, they have given me help in using the device.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Charla! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Apr. 14th, 2023

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Verified Customer

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Dawn Lowry City, MO

It's got a wide range on it, far more than what was advertised.

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review Dawn! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Apr. 14th, 2023

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Verified Customer

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Anonymous Onaway, MI

I feel like they're always there. I feel safer wearing it

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Apr. 14th, 2023

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Verified Customer

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Dale Bonita Springs, FL

Medical guardian answered all the questions.

1 year ago

Reply from Medical Guardian

Hello Dale, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Apr. 14th, 2023

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Verified Customer

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Dean Savannah, GA

Testing them, everything so far has worked very well.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, Dean. We appreciate you being part of our growing community. All the best and stay well and safe.

Apr. 14th, 2023

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Verified Customer

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Carolyn McClure, IL

They're just always very helpful and thorough.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Carolyn! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Apr. 14th, 2023

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Verified Customer

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Carloyn Casper, WY

It seems to be working, I only tested it once.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, Carloyn. We appreciate you being part of our growing community. All the best and stay well and safe.

Apr. 3rd, 2023

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Verified Customer

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Brenda Columbus, GA

I like that my medical alert device is a convenient size.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, Brenda. We appreciate you being part of our growing community. All the best and stay well and safe.

Mar. 30th, 2023

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Verified Customer

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Carla Gary, IN

I think it's very well built and very compact.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Carla!

Mar. 27th, 2023

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Verified Customer

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Betta Lynn Haven, FL

They respond right away. They're very nice, very cordial.

1 year ago

Reply from Medical Guardian

Thank you, Betta. We appreciate your review, as we strive to offer our customers the best customer care possible.

Mar. 27th, 2023

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Verified Customer

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Amy Scottsboro, AL

We used it to call EMTs. It worked well and they arrived.

1 year ago

Reply from Medical Guardian

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Mar. 27th, 2023

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Verified Customer

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Ada Kent, WA

I like it because it's small and attractive looking.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Ada!

Mar. 27th, 2023

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Verified Customer

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Anne Agawam, MA

I test it once a month and I don't have any problems.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, Anne. We appreciate you being part of our growing community. All the best and stay well and safe.

Mar. 27th, 2023

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Verified Customer

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Alan Tallahassee, FL

I like the response that I get. I still need a new belt clip and neck chain as they broke.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Alan. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Mar. 27th, 2023

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Verified Customer

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Anonymous Rockport, TX

So far I have no reason to dislike it. It's easy to wear.

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Mar. 27th, 2023

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Verified Customer

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Carol Lansing, MI

It has helped me feel a little more secure since I had a bad fall.

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review Carol! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Mar. 27th, 2023

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Verified Customer

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Barbara Reedsburg, WI

It works fine, but the battery doesn't stay charged that long.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Barbara. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Mar. 27th, 2023

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Verified Customer

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Annie Sanford, FL

As soon as the button goes off, they respond.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Annie!

Mar. 27th, 2023

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Verified Customer

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Karen Swanton, OH

I get an instant response and it's just a good service.

1 year ago

Reply from Medical Guardian

Thank you, Karen. We appreciate your review, as we strive to offer our customers the best customer care possible.

Mar. 1st, 2023

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Verified Customer

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Robert Swampscott, MA

It only is good inside, but I paid for another service device that covers me outside and inside everywhere in the country, so it's superfluous.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Robert. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Mar. 1st, 2023

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Verified Customer

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Lou And Duane Seagoville, TX

I don't dislike anything, it's all convenient.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Lou And Duane!

Mar. 1st, 2023

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Verified Customer

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Anonymous Buffalo, NY

It's very easy to wear and I'm happy with it.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review!

Mar. 1st, 2023

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Verified Customer

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Robert Bellevue, NE

I just tested a couple times when I got it. It gives me peace of mind.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Robert!

Mar. 1st, 2023

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Verified Customer

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Randy Reidsville, NC

The connection to the router sucks and I've had to replace the unit becauseit broke and I couldn't attach it anymore.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Randy. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Mar. 1st, 2023

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Verified Customer

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Dianne Pinetops, NC

It's easy for my husband to use. I haven't had any issues.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Dianne!

Mar. 1st, 2023

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Verified Customer

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Anonymous Pacifica, CA

Medical Guardian is fine. It's there to protect me.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review. We appreciate you being part of our growing community. All the best and stay well and safe.

Mar. 1st, 2023

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Verified Customer

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eleanor kaul Delmar, MD

i speak to an american. easy to charge device

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, eleanor kaul. We appreciate you being part of our growing community. All the best and stay well and safe.

Feb. 6th, 2023

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Verified Customer

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ed Manasquan, NJ

easy to charge battery. nonthly test great feature

1 year ago

Reply from Medical Guardian

Hello ed, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Feb. 6th, 2023

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Verified Customer

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Dorothy S Bumm Norman, OK

They answer quickly.&they make sure I am ok.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Dorothy S Bumm! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Feb. 6th, 2023

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Verified Customer

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Joan ettore North Eastham, MA

No problem with setting alarm off,without pressing buttony

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Joan ettore!

Feb. 6th, 2023

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Verified Customer

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Jane Finkel Harleysville, PA

Very reliable and helpful. Customer service is excellent

1 year ago

Reply from Medical Guardian

Thank you, Jane Finkel. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 6th, 2023

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Verified Customer

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Jose Melgar Los Angeles, CA

Great service but random check ups would be helpful from medical guardian

1 year ago

Reply from Medical Guardian

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Feb. 6th, 2023

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Verified Customer

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Heidebrecht Kimberling City, MO

LOST NECKLACE. HELPED REPLACE IT FOR A REASONABLE COST.

2 years ago

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 7th, 2023

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Verified Customer

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Janice S Delp Orange Park, FL

When I test my unit they answer promptly and politely.

2 years ago

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 6th, 2023

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Verified Customer

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Corinne Bergstrom Longmont, CO

Quick response after pushing button and helpful as well.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Corinne Bergstrom! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Feb. 9th, 2023

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Verified Customer

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Cathy Madura Darien, IL

My mom had a serious episode and they called 911 for her

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Cathy Madura! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Feb. 8th, 2023

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Verified Customer

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Joni Dinsmore Santa Rosa, CA

It is great except the necklace clasp broke. Not well made.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Joni Dinsmore . I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Feb. 9th, 2023

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Verified Customer

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Anonymous Williamstown, NJ

We've recently just tested this and they do respond right away.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Feb. 9th, 2023

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Verified Customer

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Anonymous Springfield, MO

It's always there and it's so handy and so accessible.

2 years ago

Reply from Medical Guardian

Thank you for this wonderful review. We appreciate you being part of our growing community. All the best and stay well and safe.

Feb. 9th, 2023

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Verified Customer

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Janet Bloomingdale, NY

So far it's been wonderful. It's easy to use.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Janet!

Feb. 9th, 2023

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Verified Customer

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Glorious Saginaw, MI

I tested it and each time everything's working properly.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Glorious!

Feb. 10th, 2023

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Verified Customer

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Finn Sebring, FL

It is quite efficient. I'm very happy with it.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Finn!

Feb. 14th, 2023

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Verified Customer

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John Battle Creek, MI

I've tested it and they responded to it promptly.

2 years ago

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 14th, 2023

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Verified Customer

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Fritz Fort Myers, FL

They do their job and answer the phone. Dislike that has to be recharged.

2 years ago

Reply from Medical Guardian

Thank you, Fritz. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 14th, 2023

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Verified Customer

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Anonymous Bryn Mawr, PA

In case I have some sort of problem the response has been very very quick.

2 years ago

Reply from Medical Guardian

Hello, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Feb. 14th, 2023

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Verified Customer

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George Covington, LA

I'm satisfied. My medical alert is comfortable enough and it's on my side.

2 years ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review George! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Feb. 15th, 2023

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Verified Customer

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Craig R Minneapolis, MN

I like the convenience of it. I tested it a few times, never had to use it.

2 years ago

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 15th, 2023

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Verified Customer

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Betty Saunders East Brunswick, NJ

The 2Go Unit works great no matter where I am at.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Betty Saunders!

Feb. 15th, 2023

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Verified Customer

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Vicki L Beers Lancaster, PA

Easy device for Mom to use, good service

2 years ago

Reply from Medical Guardian

Thank you, Vicki L Beers. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 22nd, 2023

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Verified Customer

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Antoinette griffin Pasadena, TX

Because they're always available if I need them.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Antoinette griffin!

Feb. 17th, 2023