Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Ann M Dobson Lee, MA

Agents are kind, considerate and respectful.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Ann M Dobson! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Mar. 3rd, 2023

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Verified Customer

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Val Bender Helena, MT

Mom st it off accidentally and I was notified right away!

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Val Bender!

Mar. 6th, 2023

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Verified Customer

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Clara Crawford Bryant, AR

From worry to no stress. Changed my life!

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Clara Crawford!

Mar. 8th, 2023

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Verified Customer

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Rovert C Emmerich Portland, OR

great first experience in handling a problem unit.

2 years ago

Reply from Medical Guardian

Hello Rovert C Emmerich, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Feb. 22nd, 2023

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Verified Customer

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Carolyn Dickson Bismarck, MO

When the Button is pushed, It is answered IMMEDIATELY!

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Carolyn Dickson!

Feb. 22nd, 2023

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Verified Customer

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Cindy Nees Denver, CO

We like the sense of security it gives her.

2 years ago Edited January 10, 2024

Reply from Medical Guardian

Thank you for taking the time to write a review Cindy Nees!

Feb. 27th, 2023

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Verified Customer

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Rachel Pletke Osseo, MN

The customer service is caring, professional and courteous.

2 years ago Edited January 10, 2024

Reply from Medical Guardian

Thank you for taking the time to write a review Rachel Pletke! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Mar. 9th, 2023

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Verified Customer

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Carlas Glenn Houston, TX

Very easy for my mother, as she lives alone.

2 years ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review Carlas Glenn! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Mar. 3rd, 2023

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Verified Customer

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Bobby Thrift

They have been great to work with. The only negative is not having the phone number show up as medical guardian when they call and did not know if it was a sales call.

2 years ago Edited January 10, 2024

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Mar. 9th, 2023

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Verified Customer

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Lisa Schulte Johnston, IA

Easy to use and underatand. Quality equipment. Great customer service

2 years ago

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Verified Customer

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JL Palatine, IL

Product is OK. App, website for customer portal is the slowest app anywhere, like AOL days!

2 years ago

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Verified Customer

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Claudia Omaha, NE

Very handy. Very good quality, I have no problem with.

2 years ago

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Verified Customer

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Anonymous Trenton, NJ

When I test it there are no problems at all.

2 years ago

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Verified Customer

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Claire Granger, IN

Good, easy to use and good customer service.

2 years ago

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Verified Customer

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Blonnie Greensboro, NC

They give you a choice of a necklace or a bracelet. I tested it when I got it.

2 years ago

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Verified Customer

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Arlen Blairsville, PA

They were very knowledgeable and very helpful.

2 years ago

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Verified Customer

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Becky Hope, AR

One it's not working and horrible, I fell today and it didn't go off. We dropped it to get it to go off like they told us and it wouldn't go off.

2 years ago

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Verified Customer

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Brenda Lake Butler, FL

There's nothing I dislike. It's a pretty good deal for the money.

2 years ago

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Verified Customer

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Barry Salt Lake City, UT

The device is pretty easy to understand, not complicated.

2 years ago

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Verified Customer

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Bob Stevens Point, WI

I tested it last month and it seems to work.

2 years ago

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Verified Customer

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Walter Gouveia Milton, FL

The respond time is immediate, ems arrived quickly

2 years ago

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Verified Customer

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Sandra Mattle Hilton, NY

The customer service and their whole package

2 years ago

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Verified Customer

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DURVILLE A CHRISTOPHER Reisterstown, MD

great...friendly...Mom loves it..Easy to work

2 years ago

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Verified Customer

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sharon pinkston Saint Louis, MO

They seem to be fair, competitive and reasonably priced.

2 years ago

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Verified Customer

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Sonee Carswell Saint Augustine, FL

I was in Miami with it. The gps didn't pick up and the rescue came to my home address.

2 years ago

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Verified Customer

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Sue Pirtle Rockwall, TX

I ordered an alert button and never received anything. Now they still have not sent my refund. It is just a delay game.

2 years ago

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Verified Customer

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Arline

I feel very strongly that it takes too long to charge and needs it too frequently.

2 years ago

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Verified Customer

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C. Laurel, MS

I like wearing it. The device is light.

2 years ago

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Verified Customer

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Catherine Warner Robins, GA

I like that it provides a little security for my mother.

2 years ago

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Verified Customer

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Thomas Fields West Chester, PA

It reminds me to pay attention to what I'm doing.

2 years ago

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Verified Customer

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Tim Neenah, WI

The mini guardian works well. The app for caregivers is cumbersome

2 years ago

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Verified Customer

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Shirley Watson Bloomfield, CT

The necklace keeps coming apart. You have to charge the device about every 3 days instead of 5 that they tell you,

2 years ago

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Verified Customer

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Steve

I like that it is with me all the time and I can take a shower with it.

2 years ago

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Verified Customer

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Wayne carlton Queen Creek, AZ

They respond right away when my guardian went off . Thanks

2 years ago

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Verified Customer

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Winn Weatherly Sierra Vista, AZ

Very fast response time. Nothing more to say.

2 years ago

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Verified Customer

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Susan Cookeville, TN

My Medical Guardian device is convenient and reliable.

2 years ago

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Verified Customer

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Susan League City, TX

I've never used it. but testing has gone well. It is doing its job.

2 years ago

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Verified Customer

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Thelma Goodwater, AL

When I use it, from the moment I push it we get help as fast as we can.

2 years ago

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Verified Customer

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Shelby Laurinburg, NC

There's something wrong with the necklace becasue It kind of irritates you, but I got used to it.

2 years ago

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Verified Customer

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Anonymous Wyoming, RI

I like that I can wear it in my pocket during the day.

2 years ago

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Verified Customer

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Ted Charleston, SC

Everybody has been very helpful. I like it all.

2 years ago

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Verified Customer

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Carole Le Faivre-Rochester Philadelphia, PA

they explained their practices completely

2 years ago

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Verified Customer

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Crystal Olson Hickory, NC

Very responsive- already worth the money

2 years ago

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Verified Customer

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Charette Wheelis Jacksonville, NY

Absolutely professional and customer oriented

2 years ago

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Verified Customer

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bryan krnavek Corpus Christi, TX

Very helpful and efficient. Provide good customer service.

2 years ago

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Verified Customer

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Tracy MCCausland Naples, FL

when I did need them, it was really fast and easy

2 years ago

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Verified Customer

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Avery Dees El Centro, CA

They were responsive and helpful throughout the purchase and setup.

2 years ago

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Verified Customer

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Connie Caldwell Winfield, WV

Dependable service and product at the most vulnerable time

2 years ago

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Verified Customer

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Addison McPhail Providence Forge, VA

Good product, trustworthy. Good customer support.

2 years ago

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Verified Customer

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Annette Tomlinson Fort Myers, FL

Good service. Rapid response. Reasonable price.

2 years ago