Best Company badge 10,000 Reviews Medical Guardian Logo

Medical Guardian

star star star star star_border

7.4

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Val Bender Helena, MT

Mom st it off accidentally and I was notified right away!

2 years ago

Medical Guardian Logo

Reply from Medical Guardian

Thank you for taking the time to write a review Val Bender!

Mar. 6th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Clara Crawford Bryant, AR

From worry to no stress. Changed my life!

2 years ago

Medical Guardian Logo

Reply from Medical Guardian

Thank you for taking the time to write a review Clara Crawford!

Mar. 8th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rovert C Emmerich Portland, OR

great first experience in handling a problem unit.

2 years ago

Medical Guardian Logo

Reply from Medical Guardian

Hello Rovert C Emmerich, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Feb. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carolyn Dickson Bismarck, MO

When the Button is pushed, It is answered IMMEDIATELY!

2 years ago

Medical Guardian Logo

Reply from Medical Guardian

Thank you for taking the time to write a review Carolyn Dickson!

Feb. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cindy Nees Denver, CO

We like the sense of security it gives her.

2 years ago Edited January 10, 2024

Medical Guardian Logo

Reply from Medical Guardian

Thank you for taking the time to write a review Cindy Nees!

Feb. 27th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rachel Pletke Osseo, MN

The customer service is caring, professional and courteous.

2 years ago Edited January 10, 2024

Medical Guardian Logo

Reply from Medical Guardian

Thank you for taking the time to write a review Rachel Pletke! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Mar. 9th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carlas Glenn Houston, TX

Very easy for my mother, as she lives alone.

2 years ago

Medical Guardian Logo

Reply from Medical Guardian

Thank you so much for taking the time to write a review Carlas Glenn! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Mar. 3rd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Bobby Thrift

They have been great to work with. The only negative is not having the phone number show up as medical guardian when they call and did not know if it was a sales call.

2 years ago Edited January 10, 2024

Medical Guardian Logo

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Mar. 9th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Lisa Schulte Johnston, IA

Easy to use and underatand. Quality equipment. Great customer service

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

JL Palatine, IL

Product is OK. App, website for customer portal is the slowest app anywhere, like AOL days!

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Claudia Omaha, NE

Very handy. Very good quality, I have no problem with.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Trenton, NJ

When I test it there are no problems at all.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Claire Granger, IN

Good, easy to use and good customer service.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Blonnie Greensboro, NC

They give you a choice of a necklace or a bracelet. I tested it when I got it.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Arlen Blairsville, PA

They were very knowledgeable and very helpful.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Becky Hope, AR

One it's not working and horrible, I fell today and it didn't go off. We dropped it to get it to go off like they told us and it wouldn't go off.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Brenda Lake Butler, FL

There's nothing I dislike. It's a pretty good deal for the money.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barry Salt Lake City, UT

The device is pretty easy to understand, not complicated.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bob Stevens Point, WI

I tested it last month and it seems to work.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Walter Gouveia Milton, FL

The respond time is immediate, ems arrived quickly

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sandra Mattle Hilton, NY

The customer service and their whole package

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

DURVILLE A CHRISTOPHER Reisterstown, MD

great...friendly...Mom loves it..Easy to work

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

sharon pinkston Saint Louis, MO

They seem to be fair, competitive and reasonably priced.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Sonee Carswell Saint Augustine, FL

I was in Miami with it. The gps didn't pick up and the rescue came to my home address.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Sue Pirtle Rockwall, TX

I ordered an alert button and never received anything. Now they still have not sent my refund. It is just a delay game.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Arline

I feel very strongly that it takes too long to charge and needs it too frequently.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

C. Laurel, MS

I like wearing it. The device is light.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Catherine Warner Robins, GA

I like that it provides a little security for my mother.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Thomas Fields West Chester, PA

It reminds me to pay attention to what I'm doing.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Tim Neenah, WI

The mini guardian works well. The app for caregivers is cumbersome

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Shirley Watson Bloomfield, CT

The necklace keeps coming apart. You have to charge the device about every 3 days instead of 5 that they tell you,

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Steve

I like that it is with me all the time and I can take a shower with it.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Wayne carlton Queen Creek, AZ

They respond right away when my guardian went off . Thanks

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Winn Weatherly Sierra Vista, AZ

Very fast response time. Nothing more to say.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Susan Cookeville, TN

My Medical Guardian device is convenient and reliable.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Susan League City, TX

I've never used it. but testing has gone well. It is doing its job.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Thelma Goodwater, AL

When I use it, from the moment I push it we get help as fast as we can.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Shelby Laurinburg, NC

There's something wrong with the necklace becasue It kind of irritates you, but I got used to it.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Wyoming, RI

I like that I can wear it in my pocket during the day.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ted Charleston, SC

Everybody has been very helpful. I like it all.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carole Le Faivre-Rochester Philadelphia, PA

they explained their practices completely

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Crystal Olson Hickory, NC

Very responsive- already worth the money

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Charette Wheelis Jacksonville, NY

Absolutely professional and customer oriented

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

bryan krnavek Corpus Christi, TX

Very helpful and efficient. Provide good customer service.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tracy MCCausland Naples, FL

when I did need them, it was really fast and easy

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Avery Dees El Centro, CA

They were responsive and helpful throughout the purchase and setup.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Connie Caldwell Winfield, WV

Dependable service and product at the most vulnerable time

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Addison McPhail Providence Forge, VA

Good product, trustworthy. Good customer support.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Annette Tomlinson Fort Myers, FL

Good service. Rapid response. Reasonable price.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kay Whetstone 651p9 Jefferson City, MO

No problems with. Only have to stop wearing it to recharge.

2 years ago