Name: Medical Guardian
Rating: 4.5

check_circle

Verified Customer

star star star star star

Patricia Ferguson Temple, TX

I don't have like to have to keep up with the two different pieces, but I hope it's going to be there when I need it.

7 years ago

check_circle

Verified Customer

star star star star star

J.W. and M.W. Jefferson, NC

We haven't had to use it yet. I have it on me all the time, except for when I go to bed. I take it off then.

7 years ago

check_circle

Verified Customer

star star star star star

Richard Ehr South Padre Island, TX

They are very prompt and helpful, and they have the type of device that is very workable for what I need.

7 years ago

check_circle

Verified Customer

star star star star star

Helen Schmitt Batavia, OH

Every time I've called them, they've taken care of whatever issue I had. When I run the test, it works.

7 years ago

check_circle

Verified Customer

star star star star star

Jean Phillips Clinton Township, MI

I went online and kind of looked them all over, and I decided on that one. I wear the necklace and it's very good.

7 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Maple Grove, MN

I received the literature when I had just had an accident, so we decided that possibly I should have it. I've never had to use it but I wear it.

7 years ago

check_circle

Verified Customer

star star star star star

Carol Merrill

My son picked it out for me. It works fine and I'm glad to have it. They seem to answer my questions when I call.

7 years ago

check_circle

Verified Customer

star star star star star

Chris Loiacono Boynton Beach, FL

My grandson purchased it for me. I haven't had any problems with it; I just wear it around my neck. So far so good!

7 years ago

check_circle

Verified Customer

star star star star star

Anonymous Reno, NV

I used it twice through shortness of breath for calling paramedics. They're very very prompt, and it's easy to use.

7 years ago

check_circle

Verified Customer

star star star star star

Raymond Melbourne, FL

Dependability and consistency. Being home alone with Medical Guardian allows peace of mind for me and my family

7 years ago

check_circle

Verified Customer

star star star star star

SunnySiesta East Meadow, NY

Very reliable . It is very mobile and works for us since we take my 95 year old mother to various family homes.

7 years ago

check_circle

Verified Customer

star star star star star_border

Mary Houchin Lebanon, IL

It takes too long for someone to actually talk with you...phone rings too many times befiore a real person talks to you.

7 years ago

Reply from Medical Guardian

Mary, thank you for reaching out. We have been experiencing high call volume as of late and are actively working to address this issue. Feel free to reply directly to this message if you have any additional concerns you wish to discuss. Have a great day!

Mar. 14th, 2018

check_circle

Verified Customer

star star star star star

Elaine Potvin

It works fine! The only issue is that it takes a few minutes for someone to respond to a prompting.

7 years ago

check_circle

Verified Customer

star star star star star_border

Ibby Princeton, WV

Long response time between pushing button and actually getting someone to pick up on the other end of the line (Medical Guardian's side).

7 years ago

Reply from Medical Guardian

Ibby, thank you for your review. When you push your button on your device, under typical conditions you should expect a response in under 60 seconds. If that is not the case, please reply to this message and we will look further into your issue. Please reply with the full name of the account user, their address and phone number so we can identify the account in question. Any information provided will be kept private and only shared with Medical Guardian. Have a lovely day!

Mar. 14th, 2018

check_circle

Verified Customer

star star star star star_border

Helen Damouth Downingtown, PA

not expensive, quickly responsive to alerts, check before sending emergency personnel, too easy to accidentally set it off

7 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Warrenton, MO

They were just the ones I picked for my mother. She has never had to use it but they've been good to us and we haven't had any issues with them.

7 years ago

check_circle

Verified Customer

star star star star star

Jean Mckillop

I've used it twice and the button is just simple and easy to use. You know when it's working and when it isn't.

7 years ago

check_circle

Verified Customer

star star star star star_border

Edward Hepler Powell, TN

We saw an advertisement and decided to test it out to see how it worked. The thing is comfortable to wear we've had no problems when we test it.

7 years ago

check_circle

Verified Customer

star star star star star_border

Kathleen Madsen

I talked to several companies before deciding that they were the best one for me. I have not had to use it, but overall they're ok

7 years ago

check_circle

Verified Customer

star star star star star

Noah Cuchine Missoula, MT

I got it because of the price. We've never had to use it, which is great, but they seem to be very attentive.

7 years ago

check_circle

Verified Customer

star star star star star

Anonymous Cheyenne, WY

My daughter got it for me. The directions to use it and to get it all hooked up were very easy to understand.

7 years ago

check_circle

Verified Customer

star star star star star_border

Richard Ruglio Surprise, AZ

I use it whenever I leave the house and when I'm home alone. Their immediate response is excellent. The system seems to be accurate and concise.

7 years ago

check_circle

Verified Customer

star star star star star

Orville E. Suessen. El Paso, IL

Fills my needs. Quick response when needed. Senior friendly, easy to understand. Financial competitive.

7 years ago

check_circle

Verified Customer

star star star star star_border

comforting Elk River, MN

it is very comforting to know that no matter how alone I am I could have help with just a push of a button. fob is just a little big

7 years ago

check_circle

Verified Customer

star star star star star

Alice Chapel Hill, NC

Their rapid response. I accidentally pressed the call button while dusting and they answered very quickly.

7 years ago

check_circle

Verified Customer

star star star star star

Dee D. D. Ronks, PA

Because having the Guardian gives my children Peace of Mind knowing I can get help right away if neded.

7 years ago

check_circle

Verified Customer

star star star star star

Annonymous

Very easy to set up and great support when testing. Feel very secure knowing help is easily available

7 years ago

check_circle

Verified Customer

star star star star star_border

Daniel Oppenheim New York, NY

Their monitoring center is great. I really appreciate the person on the phone that has answered all my questions. They're very helpful.

7 years ago

check_circle

Verified Customer

star star star star star_border

Dennie Brown Tahlequah, OK

They were the first service that we found. We carry it with us every day. The button is easy to use, but I've had some trouble when testing it.

7 years ago

Reply from Medical Guardian

Dennie, thank you for the review. We're happy that you have found our device easy to use. We will be reaching out shortly to look into the issues you have had with testing your device. Have a lovely day!

Mar. 5th, 2018

check_circle

Verified Customer

star star star star_border star_border

Margaret Onan Gold Hill, OR

When I looked it up, I liked both the size of the locket and the fact that I could use it outside of my home. That's why I got it. I've never had to use it though.

7 years ago

check_circle

Verified Customer

star star star star star_border

Christine Albuquerque St. Petersburg, FL

I picked them because they had the best offer. I use it every day and have no concerns about it. It has done exactly what it is supposed to do.

7 years ago

check_circle

Verified Customer

star star star star star

Rita Bahos Birmingham, AL

I just did some research online and found them. I got it for my mom and so far we've been very satisfied.

7 years ago

check_circle

Verified Customer

star star star star star

AndreaWeelans

I have not had a reason to use the service, but feel secure in the fact that I have Medical Guardian.

7 years ago

check_circle

Verified Customer

star star star star star

WandaManning

I have had no problems with my device however I have never had an incidence when I have had to call for an emergency.

7 years ago

check_circle

Verified Customer

star star star star star_border

Cecilia Giordano

They have contacted me when I have a slight slip or bump. They are there right away, even earn there is nothing to worry about.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Anonymous Auburn, WA

I liked that you can take it everywhere and anywhere you go, but since I'm only in my home it's a bit disappointing. I do wear it every moment I'm home though.

7 years ago

check_circle

Verified Customer

star star star star star

E. Thomas

If I press the button, customer support comes right on and respond. The service is extraordinarily expensive.

7 years ago

check_circle

Verified Customer

star star star star star_border

Ruth Strange Miami, FL

I saw them advertised somewhere and decided to go with it. So far everything has been ok, though I haven't had a chance to use it.

7 years ago

check_circle

Verified Customer

star star star star star_border

Brenda Trier Akron, OH

Someone else decided to get it for me. I have not had to use it yet, but the equipment all seems to be compatible with each other.

7 years ago

check_circle

Verified Customer

star star star star star

Erna Brewer Amarillo, TX

The mobile device convinced me of getting it. I like that I can go outside my home with it. Though it is a little slow.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Alan Baker

I went with it since the wristband and the price seemed to be right for me. I haven't had to use it yet, but I wear it everyday. It's a convenient thing to have.

7 years ago

check_circle

Verified Customer

star star star star star

Beverly Ryan Hamilton, OH

The price was what convinced me of getting it. They answer quickly when I call them and get me what I need.

7 years ago

check_circle

Verified Customer

star star star star star_border

Buster Brown Hollywood, MD

I liked what they had to offer, so I got it. I haven't had to use it yet, but I like their customer service and their response time.

7 years ago

check_circle

Verified Customer

star star star star star_border

John Sprague

Several friends recommended it to me, so I got it. Generally, when I go alone in the car or truck, I take it with me and things are usually fine.

7 years ago

check_circle

Verified Customer

star star star star star

William Bernard Marietta, GA

I haven't had to use it yet, I just take it with me wherever I go and check it all the time to make sure it works.

7 years ago

check_circle

Verified Customer

star star star star star

William Poole Tarrs, PA

Since they seemed to have the best thing for the best price, we decided to get it. It all seems to be alright.

7 years ago

check_circle

Verified Customer

star star star star star

Frederick Robinson Chicago, IL

The service they provide was what we needed, so I bought it for my dad. Customer service has been very helpful.

7 years ago

check_circle

Verified Customer

star star star star star

MaryPaulson

under 1 minute response time. had medicalert and it took them 7 minutes to just answer when I pressed the button

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Michael Golden Berwyn, IL

It seemed like the best, so I got it. I haven't had to use it since getting it, but I wear it everyday. I don't quite like wearing the pendant though.

7 years ago

check_circle

Verified Customer

star star star star star

Ralph Isely Wilkes-Barre, PA

My family was the one that decided to get it for me. Customer support is very friendly and the button is easy to use.

7 years ago