Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Carmela Ferretti Port Chester, NY

I just did some research and it was highly recommended. It holds its charge, and it works as it should.

6 years ago

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Verified Customer

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Mary Kossaeth San Antonio, TX

My children gave it to me, but I don't wear it that much because it beeps all the time, and I don't like that. It's also too big and heavy. I don't like that it's so heavy, or that you just touch it a little bit and it goes off.

6 years ago

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Anonymous

We use it all day. It's working. A couple of times it was turned on by mistake, and the response was very fast.

6 years ago

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Lisa Mcpherson Nashville, TN

We liked the ease with which it was able to contact various groups of emergency personnel when needed.

6 years ago

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Verified Customer

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Michael Witsell Puyallup, WA

It was a gift, but it is terrible equipment because when I tried to utilize it, it didn't work. Their service people are not very well adjusted to hearing what's going on, and they just obviously don't care.

6 years ago

Reply from Medical Guardian

Michael, we are sorry that your experience with Medical Guardian was less than satisfactory. While you have already canceled service, we do value your feedback. If you have any additional specifics you would like to share about your concerns, please feel free to reply directly to this message. Have a lovely day!

Mar. 19th, 2018

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Anonymous Denver, CO

I have a medical condition so I needed to have something like this in case of a medical emergency. Overall its good.

6 years ago

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Verified Customer

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Anonymous Monte Vista, CO

We've seen it advertised. I think they're fine, they always answer when I need it, so I recommend it.

6 years ago

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Verified Customer

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Patricia Ferguson Temple, TX

I don't have like to have to keep up with the two different pieces, but I hope it's going to be there when I need it.

6 years ago

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Verified Customer

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J.W. and M.W. Jefferson, NC

We haven't had to use it yet. I have it on me all the time, except for when I go to bed. I take it off then.

6 years ago

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Verified Customer

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Richard Ehr South Padre Island, TX

They are very prompt and helpful, and they have the type of device that is very workable for what I need.

6 years ago

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Verified Customer

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Helen Schmitt Batavia, OH

Every time I've called them, they've taken care of whatever issue I had. When I run the test, it works.

6 years ago

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Jean Phillips Clinton Township, MI

I went online and kind of looked them all over, and I decided on that one. I wear the necklace and it's very good.

6 years ago

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Anonymous Maple Grove, MN

I received the literature when I had just had an accident, so we decided that possibly I should have it. I've never had to use it but I wear it.

6 years ago

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Verified Customer

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Carol Merrill

My son picked it out for me. It works fine and I'm glad to have it. They seem to answer my questions when I call.

6 years ago

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Chris Loiacono Boynton Beach, FL

My grandson purchased it for me. I haven't had any problems with it; I just wear it around my neck. So far so good!

6 years ago

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Verified Customer

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Anonymous Reno, NV

I used it twice through shortness of breath for calling paramedics. They're very very prompt, and it's easy to use.

6 years ago

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Verified Customer

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Raymond Melbourne, FL

Dependability and consistency. Being home alone with Medical Guardian allows peace of mind for me and my family

6 years ago

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Verified Customer

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SunnySiesta East Meadow, NY

Very reliable . It is very mobile and works for us since we take my 95 year old mother to various family homes.

6 years ago

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Mary Houchin Lebanon, IL

It takes too long for someone to actually talk with you...phone rings too many times befiore a real person talks to you.

6 years ago

Reply from Medical Guardian

Mary, thank you for reaching out. We have been experiencing high call volume as of late and are actively working to address this issue. Feel free to reply directly to this message if you have any additional concerns you wish to discuss. Have a great day!

Mar. 14th, 2018

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Verified Customer

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Elaine Potvin

It works fine! The only issue is that it takes a few minutes for someone to respond to a prompting.

6 years ago

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Verified Customer

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Ibby Princeton, WV

Long response time between pushing button and actually getting someone to pick up on the other end of the line (Medical Guardian's side).

6 years ago

Reply from Medical Guardian

Ibby, thank you for your review. When you push your button on your device, under typical conditions you should expect a response in under 60 seconds. If that is not the case, please reply to this message and we will look further into your issue. Please reply with the full name of the account user, their address and phone number so we can identify the account in question. Any information provided will be kept private and only shared with Medical Guardian. Have a lovely day!

Mar. 14th, 2018

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Helen Damouth Downingtown, PA

not expensive, quickly responsive to alerts, check before sending emergency personnel, too easy to accidentally set it off

6 years ago

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Anonymous Warrenton, MO

They were just the ones I picked for my mother. She has never had to use it but they've been good to us and we haven't had any issues with them.

6 years ago

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Verified Customer

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Jean Mckillop

I've used it twice and the button is just simple and easy to use. You know when it's working and when it isn't.

6 years ago

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Verified Customer

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Edward Hepler Powell, TN

We saw an advertisement and decided to test it out to see how it worked. The thing is comfortable to wear we've had no problems when we test it.

6 years ago

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Kathleen Madsen

I talked to several companies before deciding that they were the best one for me. I have not had to use it, but overall they're ok

6 years ago

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Verified Customer

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Noah Cuchine Missoula, MT

I got it because of the price. We've never had to use it, which is great, but they seem to be very attentive.

6 years ago

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Verified Customer

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Anonymous Cheyenne, WY

My daughter got it for me. The directions to use it and to get it all hooked up were very easy to understand.

6 years ago

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Verified Customer

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Richard Ruglio Surprise, AZ

I use it whenever I leave the house and when I'm home alone. Their immediate response is excellent. The system seems to be accurate and concise.

6 years ago

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Verified Customer

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Orville E. Suessen. El Paso, IL

Fills my needs. Quick response when needed. Senior friendly, easy to understand. Financial competitive.

6 years ago

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comforting Elk River, MN

it is very comforting to know that no matter how alone I am I could have help with just a push of a button. fob is just a little big

6 years ago

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Verified Customer

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Alice Chapel Hill, NC

Their rapid response. I accidentally pressed the call button while dusting and they answered very quickly.

6 years ago

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Verified Customer

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Dee D. D. Ronks, PA

Because having the Guardian gives my children Peace of Mind knowing I can get help right away if neded.

6 years ago

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Verified Customer

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Annonymous

Very easy to set up and great support when testing. Feel very secure knowing help is easily available

6 years ago

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Verified Customer

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Daniel Oppenheim New York, NY

Their monitoring center is great. I really appreciate the person on the phone that has answered all my questions. They're very helpful.

6 years ago

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Verified Customer

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Dennie Brown Tahlequah, OK

They were the first service that we found. We carry it with us every day. The button is easy to use, but I've had some trouble when testing it.

6 years ago

Reply from Medical Guardian

Dennie, thank you for the review. We're happy that you have found our device easy to use. We will be reaching out shortly to look into the issues you have had with testing your device. Have a lovely day!

Mar. 5th, 2018

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Verified Customer

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Margaret Onan Gold Hill, OR

When I looked it up, I liked both the size of the locket and the fact that I could use it outside of my home. That's why I got it. I've never had to use it though.

6 years ago

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Christine Albuquerque St. Petersburg, FL

I picked them because they had the best offer. I use it every day and have no concerns about it. It has done exactly what it is supposed to do.

6 years ago

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Rita Bahos Birmingham, AL

I just did some research online and found them. I got it for my mom and so far we've been very satisfied.

6 years ago

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Verified Customer

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AndreaWeelans

I have not had a reason to use the service, but feel secure in the fact that I have Medical Guardian.

6 years ago

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Verified Customer

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WandaManning

I have had no problems with my device however I have never had an incidence when I have had to call for an emergency.

6 years ago

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Cecilia Giordano

They have contacted me when I have a slight slip or bump. They are there right away, even earn there is nothing to worry about.

6 years ago

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Anonymous Auburn, WA

I liked that you can take it everywhere and anywhere you go, but since I'm only in my home it's a bit disappointing. I do wear it every moment I'm home though.

6 years ago

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E. Thomas

If I press the button, customer support comes right on and respond. The service is extraordinarily expensive.

6 years ago

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Ruth Strange Miami, FL

I saw them advertised somewhere and decided to go with it. So far everything has been ok, though I haven't had a chance to use it.

6 years ago

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Brenda Trier Akron, OH

Someone else decided to get it for me. I have not had to use it yet, but the equipment all seems to be compatible with each other.

6 years ago

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Verified Customer

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Erna Brewer Amarillo, TX

The mobile device convinced me of getting it. I like that I can go outside my home with it. Though it is a little slow.

6 years ago

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Verified Customer

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Alan Baker

I went with it since the wristband and the price seemed to be right for me. I haven't had to use it yet, but I wear it everyday. It's a convenient thing to have.

6 years ago

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Beverly Ryan Hamilton, OH

The price was what convinced me of getting it. They answer quickly when I call them and get me what I need.

6 years ago

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Buster Brown Hollywood, MD

I liked what they had to offer, so I got it. I haven't had to use it yet, but I like their customer service and their response time.

6 years ago