Name: Medical Guardian
Rating: 4.1

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Verified Customer

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John Sprague

Several friends recommended it to me, so I got it. Generally, when I go alone in the car or truck, I take it with me and things are usually fine.

6 years ago

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Verified Customer

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William Bernard Marietta, GA

I haven't had to use it yet, I just take it with me wherever I go and check it all the time to make sure it works.

6 years ago

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Verified Customer

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William Poole Tarrs, PA

Since they seemed to have the best thing for the best price, we decided to get it. It all seems to be alright.

6 years ago

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Verified Customer

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Frederick Robinson Chicago, IL

The service they provide was what we needed, so I bought it for my dad. Customer service has been very helpful.

6 years ago

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Verified Customer

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MaryPaulson

under 1 minute response time. had medicalert and it took them 7 minutes to just answer when I pressed the button

6 years ago

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Verified Customer

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Michael Golden Berwyn, IL

It seemed like the best, so I got it. I haven't had to use it since getting it, but I wear it everyday. I don't quite like wearing the pendant though.

6 years ago

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Verified Customer

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Ralph Isely Wilkes-Barre, PA

My family was the one that decided to get it for me. Customer support is very friendly and the button is easy to use.

6 years ago

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Verified Customer

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HarrietAaronson

BAD EXPERIENCE BECAUSE I WANT TO PAY MONTHLY &THEY WANT TO CHARGE ME A FEE TO DO SO. I PAY ALL MY BILLS MONTHLY & NO ONE ELSE CHARGES A FEE. I THINK THE DEVISE IS TOO LARGE AND CUMBERSOME.

6 years ago

Reply from Medical Guardian

Harriet, someone will be reaching out to discuss your device options and also to discuss your billing. Thank you for reaching out and have a lovely day.

Jan. 4th, 2018

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Verified Customer

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Anonymous Tampa, FL

The people I usually speak with are very intelligent, responsive, and are good about answering my questions.

6 years ago

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AlbertPatnaude

I feel like I have someone with me all the time.I can go anywhere with the GPS system and feel safe.

6 years ago

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Verified Customer

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Anna Johnson Barnwell, SC

I had heard a lot of people talk about it, so I went and got it. It seems to be a good thing though.

6 years ago

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Verified Customer

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Madeline Harrison

I like the comfort feeling of help being there if i need it. The ease of use, & the choice of necklace or wrist.

7 years ago

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Verified Customer

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Mark A Olson

Completely useless! The only time I have needed to use the service to call an ambulance, there was very long delay and, instead of an ambulance , the police were called, for a diabetic episode! This was uncalled for and an intolerable. I will dial 911, myself, instead. Totally unprofessional and definitely went against my wishes.

7 years ago

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Matthew Leo

Gives peace of mind for me and my family knowing we have a layer of safety when an elderly parent want to live alone.

7 years ago

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Jean Nemec Monroeville, PA

They have answered all the questions I have. The only thing is that there are some features that are not covered in their device.

7 years ago

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Verified Customer

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Kathy Kelly VANCOUVER, WA

I liked it because it didn't need to be connected to the telephone. Right now the problem that I have is that it is too touchy. I just move, it turns on, and somebody has to call me every time that happens.

7 years ago

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Verified Customer

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Michelle Flores Waipahu, HI

They have been very prompt when answering my questions. Lately I've been having some issues with the mobile device, and they have been very quick in getting a new device for me.

7 years ago

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Verified Customer

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Judith Sturm YUCAIPA, CA

I just wear it, never had to use it. I've accidentally bumped it in the past and they were right there and ready to go. So far it has been fine.

7 years ago

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John Atco, NJ

Everything arrived well. The initiation was easy. When I needed to test that each room had reception, they were very cooperative.

7 years ago

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Verified Customer

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Bert Braden Maize, KS

My dad needed one, so I called them after seeing an advertising online and ordered. We never really used it 'because he refused to. Still, from the time we had it it seemed they were very excited to sell it to us, but weren't really all that great to do the rest of the work. In the end we got charged for three months of service for no use.

7 years ago

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Verified Customer

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Joseph Ciccarelli NORRIDGEWOCK, ME

I haven't had to use it so far, but I believe it'll do the job if I need it. I still have questions about the paycheck and how to plug the thing in my apartment.

7 years ago

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Verified Customer

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Timothy Barber Hollywood, FL

I almost died once and they were there to help me. The service is very convenient and I'm very satisfied.

7 years ago

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Verified Customer

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Diane Mcfarlin Hoffman Estates, IL

So far it has been great. Medical Guardian has saved my mom's life twice already. They are very responsive.

7 years ago

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Betty Long Doylestown, OH

Setting up the device and service was easy. I have the wristband hooked up and ready to go if I need it.

7 years ago

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Donna Franklin

I accidentally set it off one day and they did call me back. My daughter ordered it for me and I wear it around the house sometimes and if I go out.

7 years ago

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Verified Customer

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Almond Kredel San Juan Capistrano, CA

I just started using the device and I simply wear it. I like it because it's very bright and when you want to use it, it's ready.

7 years ago

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Odessa FL Odessa, FL

Excellent Customer Service. We had an issue with the wristband on the devise and Medical Guardian over nighted another product.

7 years ago

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Verified Customer

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Barry Makuch Worcester, MA

I acquired it a month ago, and I use it to check my heart because I have heart problems. Overall, my experience with it has been good.

7 years ago

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Paula Detroit, MI

They worked with me to get what I needed and also something for my husband that wasn't too expensive.

7 years ago

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Verified Customer

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Medical Gaurdian Robbins, NC

So far I haven't had to use it,but when I called to check to see if device is working.I always get them very polite.

7 years ago

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Verified Customer

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Sondra Wall Fayetteville, NC

Excellent company and have taken very good care of my mother and allowing me to be very secure in her daily activities.

7 years ago

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Gloria Granzow

When I had a false run. The medical people were not given the code to get into my house. I am not sure who dropped the ball.

7 years ago

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Verified Customer

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Bette Millville, NJ

The representatives that I have talked to, are very knowledgeable and are patient answering any questions.

7 years ago

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Verified Customer

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Anonymous Middletown, IN

As a short time Medical Guardian User, I have no complaints. It was easy to purchase over the phone, is simple to use with attractive componenets.

7 years ago

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Verified Customer

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Quentin Bruceton Mills, WV

They've been very informative, and although I've never used it, it's been a very positive experience so far.

7 years ago

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Verified Customer

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Jacquelyn N

When I needed it every thing worked right & a medical teem showed up because the were notified by you. Thanks

7 years ago

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Verified Customer

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Agnes L

It was not explained to me that I was only protected when I was at home. I needed a plan to protect me at the mall, at a grocery store, at a park etc., etc., etc. I spend a lot of time out and about and want to feel secure wherever I might be. This company just does not do that.

7 years ago

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Verified Customer

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Sandra W

Would like the alert "button" to be less bulky. I haven't needed to contact for help, but when I did accidently activate the alarm, it was promptly answered by your staff!

7 years ago

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Verified Customer

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Eleonore S

Instant response. Fortunately not needed NOW. However feel Very safe having it by my side.. L.Solanch

7 years ago

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Verified Customer

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Linda G

I have not had to use my system but when I do an equipment check they are very polite and ask all the right questions.

7 years ago

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Steve Jones ID

They're very helpful people, and although speaking to them was good, I'm still looking into other alternatives for my father.

7 years ago

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Verified Customer

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Arnold Biegen Wanaque, NJ

Customer service has been very pleasant. We haven't used the service yet, but I happen to be very happy with them.

7 years ago

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Janet Paridon Doylestown, OH

I don't notice any difference using it. It's comfortable. I haven't had any problems with Medical Guardian customer service.

7 years ago

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Elliott Carter Portsmouth, RI

They have a good product; they be selling fine. Besides, it was very nice to speak to their representative.

7 years ago

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David Wells Newfield, NJ

My mother wears this around her neck 24/7. Medical Guardian has been very professional. I've had a pleasant experience with them so far.

7 years ago

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Verified Customer

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Hai Nguyen San Jose, CA

I bought it for my father and mother-in-law. The reps are okay but the main thing is that it did not meet my expectation because my parent they don't speak English well, they are old... but they don't have Vietnamese interpreter.

7 years ago

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Verified Customer

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John Higgins Caldwell, ID

They've always been very pleasant people to speak with. If I'm going somewhere, I just take the Base Unit with me.

7 years ago

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Clements Dennings Kansas City, MO

I haven't had to use the service yet, but everything's been fine. It was set off accidentally one, and they just confirmed my name and made sure I was okay.

7 years ago

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Patricia Carroll Raymore, MO

During the day, I just stick the device in my pocket and forget about it. I've never had to use it, but I like the way it's set up and everything.

7 years ago

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Verified Customer

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Doris Johnson Baraboo, WI

The device is clear and easy to use. I've only used it for testing, but so far, everything has worked just fine.

7 years ago