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Medical Alert

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8.0

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rj Gig Harbor, WA

works as advertised. testing monthly. sign up was easy. phone contact numbers are helpful.

2 years ago

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camille giovingo Las Vegas, NV

it gives you security and the ability to know you are safe when no one is home with you.

2 years ago

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cydnee peterson Kaysville, UT

It's been helpful but I'm trying g to upgrade the system and keep getting put on hold and no one answers.

2 years ago

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Dr James Trotman Sun City West, AZ

Readily available to assist. The Alert appears to hold a charge less than 48 hrs.

2 years ago

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Bob Westlake, LA

It works perfectly. I got it for my father-in-law and he has used it a couple of times.

2 years ago

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Sherrie Ridgway Arkadelphia, AR

Haven't needed them yet, but like the phone reminders I get periodically to recharge.

2 years ago

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Paul Stephens Honolulu, HI

when u need help, they're there. whether for an emergency or equip. assistance.

2 years ago

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Lois Mathews Boulder City, NV

Never used the service but my daughyter wanted a trial run and ambulance here in minutes.

2 years ago

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Dorothy J McMillen Grove City, PA

I've had to use the Medic Alert three or four times and found to be ready and to my house in about 5 minutes.

2 years ago

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Elizabeth Schreiner Kensington, CT

The company is responsive to how we want the team to react when the alert goes off.

2 years ago

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Johnna Friona, TX

Medical Alert always give notice when batteries are low, and available to answer questions.

2 years ago

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Marjorie Flemister

Have only had to use the system twice, and each time they were very responsive and quickly as well.

2 years ago

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Helen Ovenell

I was called when my mother's alert went off & I told them it was an error. They did not cancel the ambulance from responding.

2 years ago

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margurete purple

The regular neck device does not work, just the neck device for falling. And the main box will not work when I press the button.

2 years ago

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Erlinda Garcia Ontario, CA

Medical alert had save my life numerous time. It is efficient convenient and life saver for me

2 years ago

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Fatima Jamil-Muhammad Rex, GA

They are quick to answer every call, fall and very polite. You are never alone. They save lives.

2 years ago

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Thomas Edwin Koepke DVM West Saint Paul, MN

Senior, living alone in home, worry about falling or other unexpected medical concerns.

2 years ago

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James Blanchard Aurora, CO

very courteous any concerns are always satisfied promptly very happy with the service provided

2 years ago

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Twila Moberly Troy, NY

I haven't had to use them yet but customer service have been good about answering questions.

2 years ago

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Melanie Shoop Louisville, KY

They let me know immediately when our system issues like low battery or no response.

2 years ago

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Norma Pollock Harrison, AR

I don't like the bracelet on the wrist model. It doesn't stay fastened. I have a pacemaker and can't wear the necklace. Would like to have a bracelet with a latch.

2 years ago

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Griff Westminster, MD

The company is affordable and they care. They are easy to understand when speaking with them.

2 years ago

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CJ Holmes Seattle, WA

Easy to use and understand equipment. Customer service is efficient and helpful.

2 years ago

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Kay Schock Aurora, CO

I've never had to use them for an emergency but they are always available for information.

2 years ago

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N. Stewart Knoxville, TN

The system works only at or very near my home--measured in feet. Not useful if I were to fall in a store or parking lot or office building.

2 years ago

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RITA RITCHEY Loudon, TN

The customer service is great. The pendant is too sensitive if I sit down to hard it triggers the alarm.

2 years ago

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Donna Lee Rogers Littleton, CO

Medical Alert is always there and checks up with me if I forget my monthly call in.

2 years ago

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Berta Szochet Brooklyn, NY

So far it's been good service . I didn't need their assistance so far . Customer service is very helpful and polite .

2 years ago

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Wendy Prufer Walnut Creek, CA

They don't send things out fast enough for my needs & they send the wrong quantities (too few that they said they would send me)few) they said they'd

2 years ago

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Mary Miller

Customer service is usually very helpful, even though I don't need to call often

2 years ago

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Mark Skolski

In the unlikely event there is a problem with the device it is handled rapidly and expertly.

2 years ago

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CARRIE INEZ ANYAN Winnfield, LA

I feel safer wearing it, especially in the shower. It works in my yard also, 600 ft. out of the house.

2 years ago

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Charles J. Cichy, Jr. Halifax, PA

They are very thoughtful on checking with us to insure we are satisfied with our service.

2 years ago

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Patricia Riedl Indianapolis, IN

Been very helpful with set up and guidence but am greatful that I have not needed service

2 years ago

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Sarah Beaver Sherman, TX

Response has always been positive. always can answer questioons like the reminders to check

2 years ago

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Dan Conner Auburn, MI

Seldom used but occasionally she hits it by mistake and response is as expected.

2 years ago

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Marilou P Eagan Spencerport, NY

very fast response with my first use (EMT's came quickly) and family was notified immediately

2 years ago

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Beverly Sinibaldi Asbury, NJ

Alert fob needs a shield that can be pulled off in an emergency. This would omit accidental hitting and setting off alarm

2 years ago

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JoAnn Muehrcke Watertown, WI

The watch I accidentally set off3 times with EMT'sclose behind. Felt terrible about that no longer feel secure wearing watch. Necklaces are cumbersome. Sobig.

2 years ago

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Odessa Stanley, NC

Because it went off while I was away and it caused confusion in my apartment building. How embarrassing to me when facing my neighbors.

2 years ago

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Deborah Spendley Heber, AZ

Very responsive. I dropped the necklace and the alert went off and I received a call immediately.

2 years ago

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Hazel Horowitz Olmsted Falls, OH

The alarm goes off without my pressing the button. It happened 2 or 3 times. You are going to check the equipment.

2 years ago

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Linda lee Philadelphia, PA

Because when my device go off they don't have a attitude when I tell them noughing's wrong

2 years ago

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Elke Rosenberger Las Vegas, NV

Friendly and patient customer service people. Also, great response time when needed!

2 years ago

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Carolyn Anderson Toledo, IA

I appreciate having Medical Alert - it is right on the ball when I have fallen.

2 years ago

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Loretta for Mildred Freeman Spencer, IN

The new device is too large and has to be charged. The old device was smaller and didn't need charged

2 years ago

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Mary Bateman Elburn, IL

I am able to depend on this device. It's always with me. but it's not invasive. It's affordable

2 years ago

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Bonnie owen Colorado Springs, CO

The response was quick when button was pushed & when they couldn't get me they call my daughter

2 years ago

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Janice Adamek Woodstown, NJ

Quick response. Quick communication. It has saved my husband's life several times.

2 years ago

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Lisa Laing Staten Island, NY

I am waiting six weeks for a return box for the alert which Senses falls. I pre paid for six months and feel the company does not want to reimburse me.

2 years ago