Name: LifeStation
Rating: 4.5

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Verified Customer

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Toras Colorado Springs, CO

I needed something for my wife to use while I was at work and they get the emergency help that the person needs.

7 years ago

Reply from LifeStation

Thank you for the review Toras!

Nov. 9th, 2018

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Verified Customer

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Mary Baton Rouge, LA

They're always very quick to call me back whenever I press the button. It's just very convenient and easy to use.

7 years ago

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Verified Customer

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Dusty Wilton, CA

Every time we had to use the customer service, they've been right there. The device works well when I need it.

7 years ago

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Verified Customer

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Anonymous Quitman, TX

I've never had an emergency but any time I've called them for anything they've been very responsive.

7 years ago

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Verified Customer

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Emmet Deltona, FL

We've never had a problem, we've only had to call one time and they were very cooperative at that time.

7 years ago

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Verified Customer

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Nancy Lakeside, CA

Every time I accidentally set it off, they called me right away. They're always there and they always call.

7 years ago

Reply from LifeStation

Thank you for taking the time to write a review Nancy.

Accidental button presses are not uncommon and we are trained to deal with such situations as quickly as possible.

Nov. 6th, 2018

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Verified Customer

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Frances Louisville, KY

They support me whenever I call. I always get good answers from them. They always send an ambulance whenever I needed.

7 years ago

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Verified Customer

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Fran Tyler, TX

It hurts my ears when the emergency comes on, it's so loud it hurts my ears, but I know why it's that way so I can hear it anywhere in the house.

7 years ago

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Verified Customer

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Clarence J Orlando, FL

The product is easy to use. Lifestation notifies me via text when something goes wrong. They are quick and sufficient.

7 years ago

Reply from LifeStation

Thank you for the review Clarence!

Nov. 6th, 2018

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Verified Customer

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Bobbe And Raymond King George, VA

Lifestation is an excellent service. I needed help in the middle of the night, and they sent the police to me house.

7 years ago

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Verified Customer

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Janice Marina, CA

LifeStation's representatives were very kind and supportive. I was taken care of well when I set off the alarm.

7 years ago

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Verified Customer

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Patricia

The necklace is sometimes irritating around my neck when it makes contact with my skin. Customer service answers my calls with incredible speed.

7 years ago

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Verified Customer

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Clara Huntsville, AL

I believe LifeStation is the best. They call every time they detect a call. Value is worth the money.

7 years ago

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Verified Customer

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Anonymous

The device is too big and it doesn't have a button that you can push in case you accidentally set off the alarm. Customer service is very pleasant though.

7 years ago

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Verified Customer

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Dorothy Royal Oak, MI

We had to use it yesterday and they were here in a second. It was great. They helped me when I needed them.

7 years ago

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Verified Customer

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William Saint Francisville, IL

There was some trouble with the charger and the other device wasn't working so they're going to replace it.

7 years ago

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Verified Customer

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Yvonne Sebring, FL

LifeStation is pretty reliable. There was one time when my mother tried pressing the button to talk with support, but nobody answered her calls.

7 years ago

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Verified Customer

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Wendy Shelby, NC

If you test the equipment, the response is really fast. The equipment is mobile, you can take it anywhere.

7 years ago

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Verified Customer

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Anonymous Utica, MI

I wish there was some kind of manual or something that came with it to help explain how the GPS works. Other than that, it's been satisfactory.

7 years ago

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Verified Customer

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Mary Covington, IN

The contacts are not good enough in the charging device. You have to make sure it's actually charging, and I think they need to improve the connection a little bit somehow.

7 years ago

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Verified Customer

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Anonymous Rochester, NY

I haven't had too much contact with them, but whenever we test the system or anything they've been fine.

7 years ago

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Verified Customer

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Sandra

It is a little bit expensive but every time I have ran into a problem, LifeStation has been there for me.

7 years ago

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Verified Customer

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Elizabeth Stephenville, TX

I haven't had any problems and if I call, they answer really quick. It's very good, it serves me well. It's convenient.

7 years ago

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Verified Customer

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Julian Hampson Allentown, PA

Customer service has been responsive each time. The watches with the device are not as high quality as they could be.

7 years ago

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Verified Customer

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Teresa Abilene, TX

Their support system answers very promptly. It was easy to wear and very easy to charge up. It didn't take any time.

7 years ago

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Verified Customer

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R

When we received the set up, the device broke before we could even connect it. The strap kept breaking. It was totally frustrating because we sent the whole set up back and they sent us a whole new set up and the same thing happened with the second set. So we were very disgruntled with the whole situation.

7 years ago

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Verified Customer

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Christina Phoenix, AZ

I have had a good experience every time they call me. The device is great quality. LifeStation has helped me a lot.

7 years ago

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Verified Customer

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Anonymous Columbus, TX

Customer support always appears to be genuinely interested and supportive. I am very content with LifeStation.

7 years ago

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Verified Customer

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Edward Columbia, MO

We've had to use it a couple of times and we got a quick response. It's worked every time we needed it.

7 years ago

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Verified Customer

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Anonymous Roseville, CA

I think LifeStation does an excellent job. Every time I test the device to make sure it works, I have received a pretty fast response.

7 years ago

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Verified Customer

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Anonymous

Customer support is great. They answered my calls right away when I accidentally hit the button. It is easy to hit the button by mistake though.

7 years ago

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Verified Customer

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Sandy

LifeStations price was very appealing. They are also very responsive. They are always there when I need them.

7 years ago

Reply from LifeStation

Thank you very much for taking the time to write a review Sandy.

We try being as responsive as possible so our users know that we are always there for them.

Sep. 24th, 2018

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Verified Customer

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Calvin Pacifica, CA

LifeStation has worked when I needed it. Customer Support is very responsive. I enjoy having the device around my neck.

7 years ago

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Verified Customer

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Karen Rocklin, CA

I've had to call it three times so far and I always get a call. The device works and I am happy with it.

7 years ago

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Verified Customer

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Ellis Atlanta, GA

Customer support is very responsive to my calls. I also like how the device is durable and very easy to use.

7 years ago

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Verified Customer

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Louisa bonano Elizabethtown, KY

Reliable company like the device. I was sick one day a few years ago when I needed lifestation. They came though for me. Thank you Lifestation.

7 years ago

Reply from LifeStation

Thank you for taking the time to write a review Louisa.

We know that using our device means that you were in a difficult situation, so i am glad that when this happened to you, we were able to help provide you with the assistance that you required.

Aug. 27th, 2018

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Verified Customer

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Jack Sherwood, MI

Whenever I have questions, they are very quick to provide answers. LifeStation is very helpful to me.

7 years ago

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Verified Customer

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Florence Ft. Pierce, FL

I think LifeStation really cares about people and their customers. I get good responses from them. I trust them a lot.

7 years ago

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Verified Customer

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Anonymous Fairfield, TX

It seems to be kind of heavy sometimes, but that's the only thing I find irritating. They've been supportive in calling in to make sure everything is working correctly.

7 years ago

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Verified Customer

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Wiliam Van Buren, AR

I've been testing it and the last 2 times I tested it, it took more than a minute and a half to even contact me. I'm a little disappointed in the product itself, I'm thinking of going to another server.

7 years ago

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Verified Customer

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Doris Columbus, OH

I feel more secure in my home by myself which I'm still kind of uneasy so I do feel more secure with it.

7 years ago

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Verified Customer

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Wilma Atlanta, GA

I like the convenience of having it around my neck, and the assurance of safety that it provides me.

7 years ago

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Verified Customer

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Erik Forsyth, GA

The customer service wasn't very attentive and did not want to help me. It only covered certain areas of the house. I thought they were quite pushy and I didn't actually ask for the equipment I only ask for a quote and the equipment showed up unannounced.

7 years ago

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Verified Customer

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Lois Des Moines, IA

It works perfect and maybe a little too sensitive. We haven't had any problems with it or with the customer service.

7 years ago

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Verified Customer

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Therese San Diego, CA

I really just like having the unit in my bedroom. I would rather have a watch band that they like to talk to the person in any room of the house.

7 years ago

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Verified Customer

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C Hausman

I haven't had to use them for emergencies yet...but they have always answered when I asked questions, etc., etc.

7 years ago

Reply from LifeStation

Thank you for taking the time to write a review C.

We hope that you never will have to use our device, but you can feel safe knowing that we will be there ready to help if you do.

Aug. 21st, 2018

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Verified Customer

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Martha Wills Point, TX

My mother accidentally set off their medical alert, and they were very responsive in making sure she was okay.

7 years ago

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Verified Customer

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Kathy Winston-Salem, NC

Based on the features LifeStation provides, we went with this service. The system was easy to set up, and we would recommend this service to others.

7 years ago

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Verified Customer

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Gail Loveland

Very responsive and kind when we've called to test. Knowledgable and aware of who they are speaking to.

7 years ago

Reply from LifeStation

We try to understand our customers as well as we can in order to provide the highest quality of service.

Thank you for taking the time to write a review Gail.

Aug. 21st, 2018

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Verified Customer

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Linda Stephenson

Very responsive. Good follow through. Have been able to help me when needed and have been patient in answering any questions/comments I've had.

7 years ago

Reply from LifeStation

Thank you for taking the time to write a review Linda.

We always want to make sure that we listen to what our customers say because only then can we improve our products so that they are even better and make people feel even safer.

Aug. 21st, 2018