Name: LifeStation
Rating: 4.5

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Verified Customer

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Cheryl Fargo, ND

I had two of them and neither of them ever worked when I needed them. They didn't work either time. When I tested it, I did get somebody but when I needed it when I was out and about it wouldn't work. When I tried to test both of them again, neither one of them worked.

5 years ago

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Verified Customer

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Karen Ridgefield, WA

They've been very efficient. The device sometimes gets tangled up around my neck. It's very good and very efficient.

5 years ago

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Verified Customer

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Hannelore Rogers, AR

It hangs around my neck. It's not very stable. I lost the first one and then I lost the other one around my neck.

5 years ago

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Verified Customer

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Sheila Ocala, FL

I like their quick response. I tested it every month and it works fine. When I needed it, it works terrific.

5 years ago

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Verified Customer

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George Florissant, MO

The device is too sensitive. They immediately call the emergency response people and they arrive very quick so that part is very good.

5 years ago

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Verified Customer

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Melinda San Antonio, TX

Every time I checked it, they've always been there for me. Life Station has always worked for me when I check it.

5 years ago

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Verified Customer

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David Minot, ND

I travel a lot and I tested it out to see if the GPS is right on and it is. The device works very well.

5 years ago

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Verified Customer

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Anonymous

I've accidentally tested it several times when I pressed the button and I just go over and turn it off.

5 years ago

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Verified Customer

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John Carson, CA

They are very responsive. I did activate it by mistake and the customer service people were really responsive.

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review John!

Many people press the button by mistake, but our monitoring specialist are well trained and handle very activation as professionally as they can.

May. 23rd, 2019

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Verified Customer

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Sharon Syracuse, NY

Sometimes it goes off accidentally and I end up with these flashing red lights in my driveway. It's gone off accidentally four times.

5 years ago

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Verified Customer

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Eilleen

They're always helpful and solve my problem. The other day it went off by accident and they called right away.

5 years ago

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Verified Customer

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Faye Manning

They have responded to my Mom very fast and were very promped in calling back to make sure she was alright

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Faye!

May. 15th, 2019

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Verified Customer

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Linda

Easy to use. Reliable. Enjoyed the independence knowing things we we were concerned about were covered.

5 years ago

Reply from LifeStation

Thank you Linda!

Apr. 30th, 2019

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Verified Customer

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Donna Ree for Raphalena Morelli

excellent service, reliable , gives me peace of mind knowing that my 95 year old mother can get help in a second.

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Donna and Raphalena!

Providing peace of mind is the one of the main reasons why the LifeStation device is loved by our users, and we are so glad that you and your family also feel peace of mind with our device.

Apr. 30th, 2019

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Verified Customer

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Leonard Gust

I've moved around a bit for a few years and also moved the system in complete confidence and without a problem.

5 years ago

Reply from LifeStation

Thanks for the review Leonard!

Apr. 23rd, 2019

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Verified Customer

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Jean

The bracelet that you wear is too heavy and it messes up your clothing. When I tested it, I got a good response.

5 years ago

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Verified Customer

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Vicki Amarillo, TX

There are no dislikes about LifeStation. We've used it several times and everything about it has been good.

5 years ago

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Verified Customer

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Robert And Norma Bedford, MA

The customer support is always responsive and their answers are to the point. The one I wear on my wrist is too big.

5 years ago

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Verified Customer

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Myrna Santa Ana, CA

My battery died and they were very nice about getting a new one to me and very nice about it, no trouble.

5 years ago

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Verified Customer

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Carolyn Minden, LA

I like how the device is mobile and you can wear it around the house. They are always there if you need them.

5 years ago

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Verified Customer

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David

They are more than polite and they answer all of your questions. The wristband could be made better because it is hard to take off and put on.

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review David.

We will look at the wristband and see if we can improve the process of putting it on and taking it off.

Feb. 11th, 2019

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Verified Customer

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Shirley Greeley, CO

The pendant that I wear is kind of awkward. Every time I have accidentally pressed the button, they have answered very quickly.

5 years ago

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Verified Customer

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Eleanor McKinleyville, CA

The device is easy to operate. I don't like that you have to call them every time. I know of some companies that call you once a month.

5 years ago

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Verified Customer

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Sue Santa Monica, CA

I have been trying to get a hold of a manager for a week and I still haven't received a call back. My device has never worked. It is frustrating because I have been paying for a fall detection service that has never worked.

5 years ago

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Verified Customer

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William Kerrville, TX

The only thing I ever had to do was run a test every once in a while and they're prompt and the test was okay.

5 years ago

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Verified Customer

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Linda Burkhart Mentor, OH

They are always courteous and professional and immediately respond if there was a need to contact them.

6 years ago

Reply from LifeStation

Thank you for taking the time to write a review Linda!

Nov. 21st, 2018

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Verified Customer

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Jacolyn Tucson, AZ

It's easy to use. I just put it on and forget it. I think there are others that are cheaper but I'm happy with it.

6 years ago

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Verified Customer

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Cheryl Riverdale, GA

We weren't too fond of the cord on the necklace, and had trouble keeping the device on while laying down. They offer the right price for the package.

6 years ago

Reply from LifeStation

Thank you for taking the time to write a review Cheryl!

Based on what type of device you ordered, customer service could help switch you to a bracelet instead, or we can provide a different type of cord if the one provided is uncomfortable for you. Please give us a call at your earliest convenience.

Nov. 16th, 2018

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Verified Customer

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Monte Sebastopol, CA

Customer service is helpful and they answer your questions. It works pretty good however I'd like to get the one that works outside of your home.

6 years ago

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Verified Customer

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Anonymous Gresham, OR

They're there to answer questions and they've been very nice when I have called them. The device isn't very attractive.

6 years ago

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Verified Customer

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Lou Houston, TX

As soon as it rings, there's somebody there to answer. The device is just so handy. It always works.

6 years ago

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Verified Customer

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Anonymous Fremont, CA

The customer support is very courteous and they've been very quick to answer the phone when I have pushed the button.

6 years ago

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Verified Customer

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Anonymous Chico, CA

It's a very useful thing. They are more alert than I am because I got the new server and it's nice to have it.

6 years ago

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Verified Customer

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Dotty

They are super. If I hit the button by mistake they call and they're right here next to me. They are on top of it.

6 years ago

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Verified Customer

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Kathleen Gilroy, CA

We've never had to use it for a real problem, but every time we run a test, they get back to us within a minute or two.

6 years ago

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Verified Customer

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Joyce Charleston, WV

It's convenient, easy to wear, and waterproof. They are the nicest people and they take good care of you.

6 years ago

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Verified Customer

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Shirley Fresno, CA

I've made very good use of it, when I have to go to the emergency room the ambulance gets here in what seems like 3 minutes.

6 years ago

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Verified Customer

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Rose Mary Holland, MI

They were quick at getting me another button. It got here within a couple of days because I wore out the other one.

6 years ago

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Verified Customer

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Joe Albany, NY

The customer service has always been very helpful with whatever questions we have. The device is easy to use.

6 years ago

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Verified Customer

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Catherine Colfax, LA

They've always had a solution to whatever problems that have come up. They are the ugliest wrist bands.

6 years ago

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Verified Customer

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Charlene Albuquerque, NM

I chose LifeStation because of the GPS system. I like knowing if I go outside I don't have to worry about falling.

6 years ago

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Verified Customer

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Steven Wheat Ridge, CO

I've never had any problems and they're always very prompt on everything. It always works exactly as advertised.

6 years ago

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Verified Customer

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Anita Beaverton, OR

We've never had to use it, but the one time we checked in, they were right on it, so far as we're concerned, it's working great.

6 years ago

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Verified Customer

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Dorothy Fairfield, CA

It is easy to get a hold of someone at LifeStation. Even if I accidentally set off the alarm, someone comes on and asks if I need help or not.

6 years ago

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Verified Customer

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Joyce & Thomas West Palm Beach, FL

Customer service always answers any questions that we have. They have always contacted in case there was a problem.

6 years ago

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Verified Customer

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James A Glenham, SD

LifeStation's customer service reps are always available. The ambulance came when the alarm went off.

6 years ago

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Verified Customer

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Donna Kansas City, MO

Customer service answers calls for help right away. I do not like the way the necklace hangs around my neck. It bothers me.

6 years ago

Reply from LifeStation

Thank you for taking the time to write a review Donna.

If you are not pleased with the necklace, either due to its weight, the material that the lanyard is made out of, or the length of it, please call our customer service line at your convenience and see if we can help you figure out a way to make it more comfortable for you.

Nov. 9th, 2018

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Verified Customer

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Joretta Longview, WA

No matter where I go in my house, I can press the button to call for help and they will send it to me.

6 years ago

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Verified Customer

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Erica Buffalo, NY

The device offered is very easy to use. We have been with LifeStation for years and have never had a problem with them.

6 years ago

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Verified Customer

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Rebecca Elk Grove, CA

The only downside with LifeStation is that it is stationary. I cant easily take it with me when I travel.

6 years ago