Name: LifeStation
Rating: 4.5

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Verified Customer

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Carol Sevierville, TN

Whenever I've called and needed help, they took care of it right away. It had gone off one time and the response time was really fast.

7 years ago

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Verified Customer

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Andrea Hillsboro, OR

I just accidentally pressed the call button and they answered right away, they've actually notified my daught right away and we know that it works.

7 years ago

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Verified Customer

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Samuel Fordland, MO

In case of emergency, I just press the button and they're johnny on the spot, they let me know they're available. Anywhere I go, it can find me.

7 years ago

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Verified Customer

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Melinda

The device works seamlessly. The night my mother got LifeStation, she needed to use it, and was able to go to the hospital because of it.

7 years ago

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Verified Customer

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Norman Fresno, CA

Every time the alarm is going off, they've been right on the ball. They are just a friendly staff. Willing to help and do whatever it takes.

7 years ago

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Verified Customer

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Sylvia Palm Bay, FL

I accidentally bumped it several times and whoever answers it, is always very nice. I wish I could wear it farther away. I don't even think I can go outside.

7 years ago

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Verified Customer

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Betty Mt. Dora, FL

Response time for when I pushed the button when I fell was a little bit too long. The price is high, and sometimes after a night of charging, I will receive a message saying it needs to be charged again.

7 years ago

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Verified Customer

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Anonymous Seminole, FL

The device is very easy to use. Customer service acted promptly, and I received the help that I needed. I feel very secure with LifeStation.

7 years ago

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Verified Customer

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Anonymous Pearland, TX

Whenever we accidentally set off the device, customer service is very prompt. They are pleasant to talk to and are not critical.

7 years ago

Reply from LifeStation

Thank you for taking the time to write a review.

Our monitoring specialists know that accidents happen, so they make sure to treat every button press with the same level of respect and professionalism as if it was a real situation.

Oct. 1st, 2018

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Verified Customer

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Sherri Willow Wood, OH

They helped us get set up, my mom was scared about using it, but they explained everything. It's a relief that we bought it in case of an emergency.

7 years ago

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Verified Customer

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Beverly Hemet, CA

Every time I press the button they call me to help me. The system works well. They are good and do what they say they are going to do.

7 years ago

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Verified Customer

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Lois Independence, MO

I bought it because it provides me with security knowing I have it. I would like a device that allows me to go further away from my house.

7 years ago

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Verified Customer

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Bernard And Carol Mandeville, LA

I encountered no problems with them and I was very satisfied with their service. It's been set off many times on accident just by a little bump.

7 years ago

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Verified Customer

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Mildred

Sometimes I think it takes too long for them to get here but it's usually always been prompt and everything. I wish it were not as costly

7 years ago

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Verified Customer

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Anonymous

They're very attentive to all our requests. It's a great device. They're a great company, I would recommend them to anybody.

7 years ago

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Verified Customer

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Robert Jackson, MI

When their help wasn't needed, and it was an accident when pushing the button and they took no chances. It brings comfort to me and my daughter.

7 years ago

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Verified Customer

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Bill & Betty Nicholasville, KY

They are so nice on the phone and so helpful. I know have confidence in them if I need to call. It's easy to use and understand.

7 years ago

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Verified Customer

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Barbara Rohnert Park, CA

Customer service answers and their response is very quick. It's easy to use. It's just been a life saver. I've used it three or four times.

7 years ago

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Verified Customer

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Courtney Millington, TN

They were easy to work with and answered all my questions. The device is versatile, it can be worn around the neck or the wrist.

7 years ago

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Verified Customer

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Leonides Riverside, CA

I am very satisfied with the service. I accidentally activated the help system, and there was a response in a very short time. It runs very smoothly.

7 years ago

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Verified Customer

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Elaine Morgan Hill, CA

LifeStation is very convenient for us to use. We were recommended LifeStation and we have been very happy with it so far.

7 years ago

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Verified Customer

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Johanna Chatsworth, CA

I am very pleased with the service. Everything works great. The response time could be faster than it is, but they are always there when I need them.

7 years ago

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Verified Customer

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Linda Hazel Green, AL

When I fell, they called me within the minute and had an ambulance come get me in no time at all. Its very easy to get help.

7 years ago

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Verified Customer

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Teresa

Every time I have needed to use it they were always right there. I think you need to change the bracelet which I don't necessarily like.

7 years ago

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Verified Customer

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Betty Jennings, LA

I am satisfied with LifeStation so far. The button is big, so I can easily press it. I just wish that they were a little lower in price.

7 years ago

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Verified Customer

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Janet Fairfield, CA

LifeStation was recommended to my by a friend. I am very satisfied with how it works for me. LifeStation is a good company to deal with.

7 years ago

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Verified Customer

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Dorothy

I am thankful that I have LifeStation. I wear the device around my neck. It is very comforting knowing that they are there when I need it.

7 years ago

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Verified Customer

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Eleanor

Customer support is very polite and patient. They are very helpful and understanding when I accidentally press the button.

7 years ago

Reply from LifeStation

Thank you for taking the time to write a review Eleanor.

We know that accidents happen, which is why when the button press is accidental we try and be as courteous as possible with our customers.

Sep. 24th, 2018

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Verified Customer

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Bonnie Shaw Mission, KS

Always willing and able to help me with any problems. Only once, by mistake, I pushed the button for help and they were right there.

7 years ago

Reply from LifeStation

Thank you for the review Bonnie.

We never know if a button press is by accident or if its a serious situation, so we always try to respond as quickly as possible to ensure the safety of our customers.

Aug. 27th, 2018

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Verified Customer

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Anonymous

I wear it around my neck every day because I'm alone. I've used the device once, and people are very quick to get to me. I can depend on them.

7 years ago

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Verified Customer

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Jeanne

I lost my device at first, but they were able to find it. I'm very pleased with the device, and I use it every day and night.

7 years ago

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Verified Customer

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Sharon Pico Rivera, CA

LifeStation's customer service is the best one out there. I really like that the device has GPS on it. I feel very safe with it.

7 years ago

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Verified Customer

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Michael Delray Beach, FL

It works every time, I've tested it quite often. Every time I called they answered the phone. I didn't talk to a machine I talked to a live person.

7 years ago

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Verified Customer

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Mickey And Debbie St. Petersburg, FL

I would have preferred it to be a smaller unit. I've activated the unit two times accidentally and they responded very quickly.

7 years ago

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Verified Customer

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Jack Bullhead City, AZ

It's slightly heavier than I think it should be and it's a little bulky. I do like the selection of their equipment and that they are prompt.

7 years ago

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Verified Customer

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Irene Dubuque, IA

They were right on top of it when I fell. They got me the ambulance and called my son. It works well but keeps coming apart all the time.

7 years ago

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Verified Customer

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Frank Brentwood, NY

It's so easy to use. The customer service answered all the questions that I needed to know to make the decision to purchase the alert system.

7 years ago

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Verified Customer

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Beverly Spring Branch, TX

Somebody called one day and said they were checking the system and I pushed the button like I was suppose to and it didn't go off. They said they would check it out and call me back. I haven't heard for them yet. Also the other thing is that the cord is way too short, one is suppose to reach to the phone and one to a plug and I've got the thing setting up on a chair in between a plug and the phone because the cord is too short.

7 years ago

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Verified Customer

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Dennis Joplin, MO

I cannot live without it, thank you very much you give me a second chance. It actually works and customer service gives immediate responses.

7 years ago

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Verified Customer

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Betty

Quality of product, the monitor, the personal piece that the the person wears, the range of coverage, quickness of response, and value for price.

7 years ago

Reply from LifeStation

Thank you for taking the time to write a review Betty.

We pride ourselves on creating a superior product with an amazing team of monitoring and customer service specialists who can provide assistance for any situation that you find yourself in.

Aug. 21st, 2018

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Verified Customer

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Richard Indianapolis, IN

LifeStation has been helpful in learning how to use their product, and help me when I need it. I would recommend them to anyone.

7 years ago

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Verified Customer

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Barbara Skipperville, AL

Anytime we have questions or problems, we can call customer service and get answers and help. We definitely would recommend LifeStation.

7 years ago

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Verified Customer

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George Garner Randolph, MS

Every time I call I get an answer and a quick response. They always give me the service I need, and they take care of everything promptly.

7 years ago

Reply from LifeStation

Thanks for the review George

Aug. 21st, 2018

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Verified Customer

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Barbara & Bill Greggans Fairfield, CA

I've used it five times and each time they've been fantastic. It's simple and easy to use, I wouldn't be here without it.

7 years ago

Reply from LifeStation

Thank you very much for taking the time to write a review Barbara and Bill.

I am glad that we have been able to help, but i hope things get better for you so you wont need to use our device anymore.

Aug. 21st, 2018

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Verified Customer

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Joanne Ocala, FL

I don't like the new pendant, I'd like to go back to the wrist. But, it's accessible and they have a good response time.

7 years ago

Reply from LifeStation

Thank you for the review Joanna.

If you do not like the pendant and would like to switch please feel free to call our 24/7 customer service line at 800-998-2400 and see if we can help you resolve this situation.

Aug. 21st, 2018

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Verified Customer

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Clara Valdosta, GA

They always answer whenever we test it and I don't seem to have a problem with the system. They answer whenever I press the button.

7 years ago

Reply from LifeStation

Thanks for taking the time to review us.

Aug. 14th, 2018

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Verified Customer

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Richard Buena Park, CA

It's easy to access and they have a very good response with it. We've called the paramedics about 3 times with a quick response each time.

7 years ago

Reply from LifeStation

Thank you for the review Richard.

I am glad to hear that each time you've had to use the button the response was quick.

Aug. 21st, 2018

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Verified Customer

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Lamont Smith

My rating is based on a recent incident whereas my mom fell; activated her emergency response transmitter; talked to a Care Specialist, telling them see was in the floor waiting for help. EMS personnel was not alerted of her needing help, and was in the floor for approximately one hour before an alerted family member called checking on her condition and notified EMS personnel themselves.

7 years ago

Reply from LifeStation

Hi Lamont. We take claims like this very seriously and we are reviewing everything on our end to ensure something like this never happens again.

Aug. 1st, 2018

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Verified Customer

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B.H. or Anonymous

LifeStation gives you access anywhere you are. When I test their device, they call quickly. I have no complaints about them.

7 years ago

Reply from LifeStation

Thank you for the feedback and taking the time to write this review.

Aug. 1st, 2018

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Verified Customer

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Pam Robison

I've only had to use the medical alert device once, but I got a very good response with it. It seems easy to use, and we're all very taken care of with this company.

7 years ago

Reply from LifeStation

Thank you for reviewing us, Pam.

Aug. 1st, 2018