Name: MobileHelp
Rating: 4.5

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Verified Customer

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James Browning Saint Simons Island, GA

I chose them because a friend of mine had it before. Besides, it was reasonably priced. I haven't used it since I got it, but so far everything has been good.

6 years ago

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Verified Customer

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Judith Moore Moncks Corner, SC

They've answered all my questions. It's very easy to use and very easy to set up. I haven't had to use it, fortunately, but I'm very pleased with what I've done so far.

6 years ago

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Verified Customer

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Bryant Davis Fort Wayne, IN

I got it since they seemed quick and the price was good. I haven't had to use it yet but I have it as a precaution in case I need it. I've pressed the button to test it though and the call went right through. Someone on the other end answered right away.

6 years ago

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Verified Customer

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Patricia Pulsifer Au Sable Forks, NY

From the marketing that I saw, everything just seemed very solid, including the equipment. I haven't had to use it yet, but it's very comfortable to wear. They have been very efficient and timely in their responses too.

6 years ago

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Verified Customer

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Florence Pape Bisbee, AZ

I saw it advertised on TV and decided to call them to get a brochure and more information. After that I got it. The device looks easy to use, but I never had to use it.

6 years ago

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Verified Customer

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Mabel Hopkins Broadview, IL

My daughter was the one that decided to get it for me. I've only used it once so far, but I think it's a good thing to have. I'd recommended it to anyone.

6 years ago

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Verified Customer

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Brenda Mobley Bloomington, IN

I liked the price, the slip and fall device, and the fact that I didn't need to sign a contract to get it. They're all really good people to work with, I don't have any issues with them. So far everything is good.

6 years ago

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Verified Customer

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E.G. Lexington, KY

There were various things that convinced me to get it and, out of all the services I looked at, it appeared to be the best one. I haven't had to use it yet. I mean, I've accidentally hit the fall button and activated it, but that has been it. It is a very sensitive button.

6 years ago

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Verified Customer

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Barbara Diamond Boca Raton, FL

I liked the convenience of it. I haven't had to use it since I got it, but I wear it during the day and in the evenings. It's comfortable, easy to use, and lightweight.

6 years ago

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Verified Customer

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Gary Slade Salisbury, NC

I went with them since they seemed to have very good ratings. The button seems to work well whenever I test it. They're a very good company, but they've been calling me all the time. It has been very irritating.

6 years ago

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Verified Customer

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Josephine Holiday La Grange, GA

I was very impressed by the customer service girl that responded when we first called, so I decided to get it for my mother. I have no concerns about it all.

6 years ago

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Verified Customer

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Edna Ross

I went with them since they were the only ones I could afford at the time. I used it two weeks ago when I fell. It worked fine, though it didn't automatically detect the fall. Still, I'm glad to have it.

6 years ago

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Verified Customer

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Joan Maranki Niagara Falls, NY

I'm absolutely thrilled with them. I used it once accidentally and it worked out fine. I feel secure having it with me and I know I can get help if I need it.

6 years ago

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Verified Customer

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Ivano Johnson La Vista, NE

Mobile Help was best for me in case I needed some help with a problem on the highway; it would be good for me on my way. It's the best thing for me and for my wife, it ensures that there will be someone if we ever need help.

6 years ago

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Verified Customer

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Inez Sims Fort Lauderdale, FL

I saw it advertised on television and decided to get it. I put it on every morning at around 7 or 8 o'clock and keep it on. I know they're always there for me.

6 years ago

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Verified Customer

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Nanette Alexander Cheyenne, WY

It sounded like it would be what I like, so I went with it. I accidentally set it off a couple of times, and they are quick to answer. I've had no problems with it.

6 years ago

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Verified Customer

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Theresa Farr

I got it because it can follow you around wherever you go. You can just take the smaller device and bring it with you. I got it not too long ago, so really don't have that much experience with it. I haven't had to use it, but I don't have concerns about customer support or the device. It's comfortable to use.

6 years ago

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Verified Customer

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Veronica Warner St Louis, MO

I just decided to give it a try. I use it whenever I take out my dogs. When I've accidentally touched the button they call us as if it was an emergency and I appreciate that.

6 years ago

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Verified Customer

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Dorothy Bowen Park Hills, MO

I had seen it in the paper and I just decided to do it. I got it. I haven't had to use it, but I wear the bracelet everyday. I also have the necklace but I don't wear that one. The price is high though.

6 years ago

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Verified Customer

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BettyBurke

Had placed an order, received parts, had to return because of moving plans, no problem with returning and receiving credit...very nice people to work with...thanks...

6 years ago

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Verified Customer

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Robert Wright Spokane, WA

It works pretty well for me. I've been very satisfied with their customer service and the device has worked pretty well when we've tested it. Everything is just fine.

6 years ago

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Verified Customer

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BarbaraGregory

AS I HAVE REPORTED ON SEVERAL SITES, SINCE GETTING MOBILE HELP, MOM HAS NOT FALLEN. WE WILL UPDATE IF THIS OCCURS, HOWEVER THE CUSTOMER SERVICE REP WAS EXTREMELY KIND, UNDERSTANDING, AND PROFESSIONAL.

6 years ago

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Verified Customer

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Linda Mitchell Rutland, OH

I heard they were number 2 in the list of best services so I got it. I haven't had any problems at all and I've actually recommended them to a friend.

6 years ago

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Verified Customer

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Robert Driver Phoenix, AZ

I saw it on television and I liked what I saw. They always call me and tell me what I need to know. The button is comfortable to wear and it makes me feel safer.

6 years ago

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Verified Customer

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Donnie Pullins Coolville, OH

I talked to a representative and he pointed out some of the good things about it all. I've only had it for 3 months so far and I had to use it one day when I was out and about. It did take a little while for me to get somebody to answer me. It wasn't an emergency, and I've tested it after that to make sure that it all works.

6 years ago

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Verified Customer

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Joan Carroll Excelsior, MN

We did some research and we thought that MobileHelp sounded like the best one. I haven't had to use it at all yet but customer service has been very attentive.

6 years ago

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Verified Customer

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Leroy Turley Denver, CO

I got it because they had the best features. The button is very convenient to wear and my dad has actually used it when he fell. They were very responsive.

6 years ago

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Verified Customer

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Mary Ellen Hyde Park, NY

It was mentioned in an AARP news letter. I haven't had to use it yet. Their customer service provided my understanding of it, and I already did recommend it to others.

6 years ago

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Verified Customer

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Alex Castillo Houston, TX

My doctor recommended a medical alert device since I'm ill. After some research, I got MobileHelp. I haven't had to use it yet, but I'm grateful to have it.

6 years ago

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Verified Customer

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Bruce Lyons Rocky Mount, NC

It was the most convenient service for me to get at that time. I haven't had to use it yet, I just take it with me. Customer support is good, they follow up with you.

6 years ago

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Verified Customer

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Dan Johnson Jackson, MI

I use it everyday and its comfortable, It's compact, and easy to carry. I set it off accidentally twice, and I got a response from the support people.

6 years ago

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Verified Customer

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Tedd Parske Boulder Creek, CA

I have a friend that has it. I just carry it around with me. It's good but not used; I haven't had to use it at all. I never had to call customer support... Our order was pretty simple.

6 years ago

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Verified Customer

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Lorraine Spengler Long Lake, NY

I decided on Mobile Help because I had talked with other people and for the fact that they have a GPS. I haven't had to use it yet, but they ironed out a couple of problems I had. Everything's working fine.

6 years ago

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Verified Customer

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Rubie Smith Columbus, GA

I saw and advertisement for it on TV and decided to get it. I haven't really had to use it since, but I didn't run into any problems when I tested it.

6 years ago

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Verified Customer

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Kathryn Courtney Angola, IN

I switched to them because I was trying to save money. Their service was just cheaper than the other one I had. I haven't had to use it, but customer service helped me activate it when I got it.

6 years ago

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Verified Customer

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Debra Brown Florissant, MO

I saw the ad for it on TV and told everyone about it. I haven't used it yet, but I have no concerns about the device. I think they are very trustworthy.

6 years ago

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Verified Customer

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Alan Glen Portland, OR

I researched it and they seemed to have the best equipment, pricing, and service. So, I went ahead and got it fairly recently. Their support has been very good so far though we still haven't used it for an emergency.

6 years ago

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Verified Customer

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Jing Farber Indianapolis, IN

Cost and coverage were the two big reasons why I picked them. I haven't used it yet, but the button is easy enough to use. They do what I need them to do.

6 years ago

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Verified Customer

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Ida Klebanov Encino, CA

I just picked 3 different ones from the market and MobileHelp looked like the best one, especially price-wise. I got it for my mom and she uses it 24/7.

6 years ago

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Verified Customer

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M Taylor

I would prefer to have the sister that allows me to carry a gps with me everywhere. Some how my location does not make this possible so when I go to my utility area to do my launder I need to remember to carry the mobil unit with me which is awkward when I remember to do it.

6 years ago

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Verified Customer

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Silvio Schottland Delray Beach, FL

I got it since I can take it everywhere with me when I travel. I use it all the time and whenever I press the button, even by mistake, they answer immediately.

6 years ago

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Verified Customer

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RobertWolfe

My mother is a new user. She has set her device off by accident three times. Had quick responses each time. Responding person has been polite and helpful.

6 years ago

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Verified Customer

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WendySteelhammer

I bought this for my brother. He said that fortunately he hasn't had to use it yet, but it is very easy to carry with you at all times, whether around your neck or in your pocket.

6 years ago

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Verified Customer

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MarieNeighbours

My device sometimes will go off when I'am just watching T.V. I also have a question regarding when I lose electrical power in the house, will I still be able to contact you in case of an emergency?

6 years ago

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Verified Customer

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SonjaJones

The only problem I have is it goes off at the slightest thing. I can be sitting and it goes off and I haven't even moved. As long as it goes off when I fall then I am happy.

6 years ago

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Verified Customer

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NancyTerrell

This system failed us at the worst time. This is Brenda, Nancy's daughter, I want someone to contact me about returning this rotten system and getting money back. Mom had a massive stroke on Nov 12. We found her on the floor at 9:00 am. YES she was wearing her pendant and NO IT DID NOT GO OFF!! My son-in law pushed the emergency button when her found her. Doctors said she had been on the floor from 4-6 hours thus causing much more damage. She now can not speak and is paralyzed on the right side. I am still very very angry! We purchased this for exactly this reason and it FAILED!!!! DO NOT DEPEND ON THIS SYSTEM IT DOES NOT WORK! Went off all the time when she was just sitting or walking across the floor, but when needed IT FAILED US COMPLETELY!!!

6 years ago

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Verified Customer

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Eddie Abel Apache Junction, AZ

My husband got it for me since I use a wheelchair and can't walk. I haven't had any troubles and they've been very good. It makes me feel safe whenever I go out.

6 years ago

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Verified Customer

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Suzanne Wyatt Elizabeth City, NC

So far it has covered everything that I needed it to cover. I use it every day and when I set the alarm off accidentally they call me right away. They seem to be very prompt.

6 years ago

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Verified Customer

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Anonymous Oakland, NJ

When I talked to their rep and discussed my needs, she was able to answer my questions and made it seem like a reasonable thing to do. So far we've only used it for testing, but customer service helped me get it all set up. It's good to have as prevention.

6 years ago

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Verified Customer

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Emily C Velasco Encinitas, CA

I got it because it was easy to access and the cost seemed right to me. So far I haven't had to use it at all, though when I hit the button by accident they were great about it. There was no issue and they understood that it was a mistake.

6 years ago