Name: MobileHelp
Rating: 4.6

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Verified Customer

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Blanche Kehrli Portland, OR

The service has been very good so far. Their sales team has been good, and the equipment has worked just fine. We haven't had an opportunity to use it, which is good.

6 years ago

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Verified Customer

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Meadena Halastik Independence, MO

I purchased the fall detector because I kept blacking out, and the service has been wonderful. It's easy to use the equipment, and the young man I spoke to was great. He answered every question I had.

6 years ago

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Verified Customer

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Annette Newsmith Chapel Hill, NC

It's still new to us, and I actually had to call and ask for help when I set it up. So far, I haven't had any problem with it; their customer service agents are pretty good.

7 years ago

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Verified Customer

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Paula Daryanani Concord, CA

Mobile Help makes me feel safer. The people I spoke with were good, there's no hidden feelings about them. They've offered a very positive experience.

7 years ago

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Verified Customer

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Ramona Swenson Austin, MN

The equipment hasn't been a problem at all, it's all very simple. Plus, the Sales Team did a fine job. I have it in case my feet get a little unsteady, and as far as I'm concerned, it does the job.

7 years ago

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Verified Customer

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Thomas Schneider St Charles, MO

So far, the service has worked out just fine. I accidentally pushed the button already, and they came online right away. My daughter is a nurse, so she recommended it, and it's been a positive experience to this day.

7 years ago

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Steffan Gable Morrisville, PA

It was very easy to set up the system, and the Sales Team was very efficient. The devices are here; they're functional and haven't provided a good or bad experience so far. Plus, I already tested it, and it does it's job.

7 years ago

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Verified Customer

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Joann Chester Kent, WA

I'm still new to it, but I'm satisfied with the system. Since my husband passed away, my son wanted me to have it. Plus, their sales team was very good, they had no trouble getting me started with it.

7 years ago

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Verified Customer

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Onsee Lewing Las Vegas, NV

I purchased Mobile Help for a family member because I'm not with her all the time. Although I'm not sure what system it was, we purchased the Necklace and the Wrist device. I didn't personally deal with their representatives, but it was good. The devices were easy to set up, and they seem to work just fine.

7 years ago

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Verified Customer

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Joan/Michael Stern Boca Raton, FL

I would say the service is very good. The only exception is that it's so sensitive that it goes off at times, when there's no emergency. We've had at least 10 of those mistakes.

7 years ago

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Margaret Mcenaney Fort Edward, NY

I'm not really pleased at all with its fall detection device. They called us about 4 times in one night, and nothing had happened. My mother hasn't used it, but it's comforting to know that the service is working, and that every time there was a fall signal, somebody would call. I was really impressed with the gentleman we spoke with, John Donnelly. He really did a wonderful job,

7 years ago

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William Wiles Sacramento, CA

I recently fell. Given my age, Mobile Help made sense, so when I saw it in AARP Magazine, I got the Duo system. I haven't used it yet, but so far the service has been okay, and the people I worked with are fine.

7 years ago

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Lela Nie Graford, TX

The Sales Team was very great; everybody's real nice. Considering my dog knocked me down a few times, and that I'm in an isolated area, I thought I'd give it a try. I do have to say, however, that I'm not satisfied with the service itself. I'm going to cancel it. Besides that, everybody was nice, polite, and very helpful; I just think their product is the best.

7 years ago

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Verified Customer

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Virginia Poor Macon, MO

I had a mild stroke before, so I thought it was time to purchase this service. I haven't had to use it yet, but it's been okay. It hasn't caused me any problems so far.

7 years ago

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Verified Customer

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Susan Logan Scanlan Reston, VA

The equipment was very easy to setup and use. I'm very satisfied with the Sales Team, and considering I have to use a cane for balance, the devices have worked great for me!

7 years ago

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Verified Customer

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Daniel Shaw Fayetteville, GA

As a disabled person, I thought MobileHelp would be the best option. I can't say their Sales Team was great, I think they talk too much, but the equipment itself was alright. Overall, it's been a positive experience.

7 years ago

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Anonymous Annapolis, MD

The equipment was very good and easy to install. Their representatives didn't really have to sell me anything, because I liked it when I saw it on TV.

7 years ago

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Verified Customer

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Anonymous Bonsall, CA

The representatives have always been very nice and they explained everything. I'm really pleased with the personnel there, and completely satisfied with the service.

7 years ago

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Verified Customer

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Lottie Flath Anderson, IN

The equipment is good and their people are great. Every now and then the alarm goes off by accident, and they come online to make sure I'm okay. I really appreciate that.

7 years ago

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Verified Customer

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Cynthia Schrier Stow, OH

Their representatives have been fine, and I'm very satisfied with the service. It was very easy to set up and it's great for a family member that lives alone.

7 years ago

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Verified Customer

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Shirley Alphonso Slidell, LA

A family member needed this service because she's handicapped, so we went for MobileHelp. Although I haven't used it, they were great! They explained everything about the system.

7 years ago

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Verified Customer

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Wonda Oertli Bertram, TX

Thank God I haven't had to use MobileHelp, but it makes me feel safe. I had no problem setting it up the equipment, and the representatives were very nice.

7 years ago

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Verified Customer

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Martha Darrell Silver City, NM

The equipment is very simple to use, and I loved how they treated me when I called. It's really a helpful service because my husband is wheelchair bound, so he can push the button around my neck in case I we fell.

7 years ago

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PT Eugene, OR

I like the GPS on it because I like to travel. It was very easy to set up and the service itself has been excellent. They're very polite and knowledgeable.

7 years ago

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Anonymous West Jordan, UT

As a senior, I just wanted to feel comfortable and have a peace of mind when I'm out traveling. I haven't had to push the button yet, but I did try to call them last week. I waited like 45 minutes! On top of that, I think it's a little pricy. Besides that, everything else is fine. The system

7 years ago

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Verified Customer

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Gail Wright Jacksonville, FL

I purchased a few devices from MobileHelp, and so far it's worked out very well. I didn't have a problem with their Sales Team and the system itself is wonderful.

7 years ago

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Anonymous Rio Rancho, NM

I'm traveling most of the time, so I just thought that it was a good idea to purchase this for myself. I'm satisfied with the service itself and the representatives did a good job too, however, I don't know how to test it. Communicating with the representative of MobileHelp was not the simplest thing. I canceled the fall service because I'm an active person, and I'm still waiting the refund for the cancellation of that device. This goes back 2 months ago.

7 years ago

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Verified Customer

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Patricia Williams Albuquerque, NM

It's been a very positive experience! I worked with a salesman, John, and he was very helpful. It went very smoothly when it came to receiving the system and unpacking everything. It just gives me a peace of mind.

7 years ago

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Verified Customer

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Annie Southerland-Hicks Norlina, NC

The Sales Team was great, they explained everything. The equipment is awesome as well. I already used it, and they sent help right away. I just love it.

7 years ago

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JA The Villages, FL

I've been very satisfied with MobileHelp's service. Their Sales Team was great and the equipment was easy to setup and use. Thank goodness I haven't used it yet, but it's been a very positive experience so far.

7 years ago

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Verified Customer

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Julie Brooklyn, NY

I love it! The lock box is great, just like the rest of the devices. I like that they'll send help at the click of a button; plus, they already have your address.

7 years ago

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Verified Customer

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Fritz Franz Madison, AL

The service has worked fine so far. I just needed something to help me in case I fell or fainted while being outside, and I even used it twice already. It worked great!

7 years ago

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Verified Customer

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JT Eva, AL

My family talked me into getting MobileHelp, and I've been very satisfied with it so far. It was very easy to set up the system and their service is great.

7 years ago

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Verified Customer

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Rebecca Mitzger Lee's Summit, MO

The Sales Team was very nice to me. I think the equipment itself is good, considering I'm by myself all the time. I'm still not used to it, but it's a good thing to have because I could fall or pass out any moment.

7 years ago

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Verified Customer

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Nancy Salser Greeley, CO

We had no trouble whatsoever setting up the system. Although I haven't fallen yet, I'm happy with the service. It makes me feel more calm and relax, because now there's a way to call somebody if I have to.

7 years ago

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Verified Customer

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Nancy and Jim Starkey Apopka, FL

It was very easy to setup and use the equipment. Everything works just fine. I must highlight the fact that they were very prompt in getting the equipment to us.

7 years ago

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Verified Customer

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Carl Dumas Meadowview, VA

I really didn't get a chance to test it first because I had an emergency as soon as I opened the box, however, they were very supportive to get me to the hospital. I did get cut off one time, but they worked directly with my EMS supporters. Overall, it's been a good service.

7 years ago

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Verified Customer

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Vernie Butler Newport, TN

The service is alright, but the device itself is just too many pieces. Plus, it takes them a long time to answer. I don't like to bring the whole system around with me because I don't carry a purse all the time.

7 years ago

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Verified Customer

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Nadine Cox Corpus Christi, TX

I'm very pleased with the service. It just gives that good feeling, knowing you got somebody with you all the time. Plus, the fall button and GPS helps tremendously.

7 years ago

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Verified Customer

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Alan Deighton Snellville, GA

I own a driving school for teenagers and it's absolutely reliable. I know if there's a problem on the road I will get the help I need. The service makes me feel safe.

7 years ago

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Aldara Farnsworth Las Vegas, NV

I purchased the service so my loved ones would not be worried about me. It was easy to use the equipment and the sales team was very good. I'm definitely satisfied with Mobile Help.

7 years ago

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Verified Customer

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Marjorie Harris Oconomowoc, WI

My daughter decided I needed Mobile Help after I had fallen 3 times in two weeks. I haven't fallen since I've had it, however it does have a tendency to go off when I lean to far. Overall, it's a helpful service.

7 years ago

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Verified Customer

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BJ Pullman, WA

I'm getting older so I decided I needed a service that would allow me to ask for help if needed. Although I haven't used it myself, I've seen how it works for other people. Plus, it was easy to set up and use, so I can say I'm satisfied with their service.

7 years ago

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Janet Douglas Gary, IN

I purchased Mobile Help for some family members that live alone. They haven't had to use it so far so I can't say if they're satisfied or not, however the sales team was pretty good. Besides, it was not hard at all to set up the service.

7 years ago

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Verified Customer

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Kathlee Ryan Suffern, NY

My sister purchased the Duo System for me because I had fallen while I was alone. Even though I've had it for 3 weeks, everything has been very easy so far. I'd give them a 9 out of 10 stars.

7 years ago

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Sandra Haas Cincinnati, OH

I've had seizures before so I purchased the necklace from Mobile Help in case I had an emergency while I'm alone. I think the service is fine and so far they've kept me satisfied with their product. If I were to rate them, I would give them a 7 out of 10.

7 years ago

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Carolyn Harwell Kingsland, TX

We purchased Mobile Help for a family member that may need assistance if there's nobody around. Although we haven't had to use it just yet, their service is good and we can say we are satisfied so far.

7 years ago

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Harold Chefitz West Orange, NJ

I'm not always home so I decided to purchase the service that would help in case I fell outside. Their service keeps me satisfied because their sales team was good and getting everything connected was not hard, however I do get confused because sometimes I'm not sure which device I need to take when I go out.

7 years ago

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CT Leavittsburg, OH

After a few falls my kids said I had to have something that could help in case I couldn't get up on my own. I've had no problems with it and it was very easy to connect.

7 years ago

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Kay Denton, TX

I have been worried lately about falling and not being able to get up, so I decided I was better off to wear something that would allow me to call for help if needed. The salesman was great on the phone and I have been satisfied with their service. The only thing I'm worried about is that I have not been able to hook up my GPS device because I can't move the furniture around to hook it into a phone line.

7 years ago