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Maxlend

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7.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 13th, 2025

MaxLend offers installment and short-term loans to residents of 34 states. Installment loans are a great option for those seeking lower interest rates or to build credit, and as a smaller loan provider, MaxLend is a great option for those of all credit levels, even offering loans to those with no or bad credit. It is owned and operated by the Mandan, Hidatsa, and Arikara Nation, three affiliated tribes of the Fort Berthold Reservation, a federally-recognized sovereign nation.

With a quick online application process, borrowers can receive up to $3,000 in as soon as one day. If you are approved to borrow, documents are signed online and then a MaxLend representative will call you to confirm your details. Although this phone call is an added step in the process, it doesn’t add too much time, and a copy of your application will be emailed to you immediately upon confirmation.

As with all payday lenders, you may be subject to late payments and origination fees.

Read on for pros and cons, as well as MaxLend reviews from real customers.

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The Good

  • Basic Requirements
  • Same-Day Lending
  • Rewards Program
  • Payment Options

Basic Requirements

Compared to other personal loan lenders, MaxLend’s loan requirements are minimal and there is no credit check, providing an opportunity to those with bad credit to qualify for a loan. Instead of using credit scores as a benchmark for approval, MaxLend has the following basic requirements for borrowers:

  • Must have a verifiable source of income, meeting MaxLend’s minimum income requirements
  • Have an open checking account
  • Must be a United States resident and at least 18 years old
  • Must not be a current debtor in a bankruptcy case or intending to file for bankruptcy relief voluntarily

For most borrowers, these requirements will not be difficult to meet.

Same-Day Lending

If approved, same-day (business day) funding is available under certain conditions. If same-day funding is available to you, this option will be offered during your verification call. In most cases, borrowers will receive same-day funding if they have received pre-approval and completed all necessary documentation and the confirmation phone call before 11:45 a.m. Eastern Time on any business day.

It is important to note that availability also depends on whether your bank accepts same-day funding transactions. If it's not available, your funds will be deposited the next day.

Combined with the quick application and approval process, MaxLend’s same-day lending offering is a great option for those seeking an emergency loan.

Rewards Program

MaxLend offers a rewards system called MaxLend Preferred, which allows return borrowers to earn better fees and save more money. This is a unique offering in the industry, and borrowers are automatically enrolled in the MaxLend Preferred program upon approval for their first loan.

A borrower can progress through four levels of rewards. To move to the next rewards level, you must pay off each loan, with no late payments, and take out a required number of successive loans.

Although rewards on a loan may be tempting, it is important to note that each rewards level has specific stipulations. Loan amounts are generally quite small and are required to be paid off in a specific number of days, similar to a payday loan. Therefore, it is important to assess your financial circumstances and needs, because you might need a larger loan than MaxLend offers, or you may not be able to pay the loan back in full in the specified amount of time, which would defeat the point of the getting rewards in the first place.

Payment Options

A MaxLend loan has higher fees than other loan lenders, but it provides options for lowering fee payments, such as the Payment Plus program. Payment Plus allows you to pay more than is required by your installment, reducing future installment amounts and fees overall. In addition, MaxLend does not charge a prepayment penalty fee on its loans, allowing you to pay back your loan sooner, saving money and allaying high fee payment.

It is unclear if Maxlend charges a late fee, but making late payments can affect your ability to qualify for MaxLend Preferred rewards. However, if you can’t afford to repay the loan in full on your due date, you must contact MaxLend at least three business days prior to your loan due date to discuss repayment terms.

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The Bad

  • High Loan Rates
  • Dispute Resolution
  • Military

High Loan Rates

MaxLend installment loan APRs range from 471 percent to 841 percent, depending on loan origination fees and loan duration. This is much higher than the average industry interest rate of 400 percent APR on short-term loans.
Fee rates are based on per $100 borrowed on a loan. You can then choose between a weekly or monthly repayment plan.

MaxLend advertises rates and fees in dollar amounts, which can be confusing when it is most often displayed in percentages. Therefore, it is a good idea to ask a MaxLend customer service representative what the APR percentage would be on your loan.

Dispute Resolution

If you do business with MaxLend, any dispute resolution process will be governed by Tribal law. This means that MaxLend is not subject to suit or service of process because the company is owned by three federally recognized sovereign American Indian Tribes. Therefore, if you choose to do business with MaxLend you will have limited potential forums for dispute resolution. 

MaxLend recommends looking into different services if you are uncomfortable doing business with a sovereign instrumentality that cannot be sued in court.

Military

Like many similar installment and short-term loan lenders, MaxLend does not extend loans to active duty military, their spouses, or dependents.

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The Bottom Line

With a quick online application and same-day approval and funding, MaxLend is a great option for borrowers who are looking for a small loan for an emergency, or whatever the financial need may be. All borrowers are welcome to apply, no matter their credit history, as no credit check is made upon applying for a MaxLend installment loan.

Although MaxLend offers same-day funding, and is a good option for any credit score, it is important to consider MaxLend’s high rates and fees. With rates ranging from 471 percent to 841 percent APR, you will be paying much more than you would with another short-term loan lender. However, MaxLend does not have a prepayment penalty fee, allowing you to pay off your loan sooner, avoiding paying more in rates and fees over a longer period of time. 

If you are looking for a payday loan, you will have to look into different lenders. Although MaxLend's services are similar to those of payday loan lenders, offering small loans with a short loan term, MaxLend provides installment loans that are paid off weekly or monthly until the loan term is met.

Unique to MaxLend, you have the opportunity to save money through its rewards program, MaxLend Preferred. If you choose to borrow from MaxLend, you will automatically be enrolled in this program. However, based on your needs, these rewards may not make a big difference in the long run, as you can only get smaller loans up to $3,000 that must be paid off in a shorter amount of time than other personal loan lenders.

If a loan dispute occurs, you will be unable to sue MaxLend in court, as the company is owned by three American-Indian tribes, and is governed by Tribal law. If this would make you uncomfortable as a borrower, MaxLend recommends looking into other lenders. Based on this fact, as well as loan amounts, loan terms, and rates, we would recommend looking into other lenders for installment and short-term loans.

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Star Rating

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4.3

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464 Reviews

Review Breakdown

5 grade

64%

4 grade

9%

3 grade

6%

2 grade

3%

1 grade

18%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Sally

MaxLend is dependable, also they are thorough in taking all the information they ask you. Their customer service is spot-on good. My only wish is that the interest cost was lower. They do have several options for payback to save the customer money though. I needed to get an on-line loan for various reasons on many occasions, and they are loyal and dependable. Their customer service is second to none. The quicker you can pay the loan off saves a lot of money (the interest charges). If I knew someone needs to get an on-line loan quickly, I would suggest MaxLend.

2 months ago

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Reply from Maxlend

Hi Sally,

Thank you for sharing such a detailed review of your experience with MaxLend. We’re delighted to know that you find our service dependable. It’s rewarding to hear that you value the options we provide to help customers save money through repayment choices, and we truly appreciate your recognition of that.

We understand your concern regarding interest costs, and we encourage customers, as you mentioned, to take advantage of options such as additional payments or paying off the loan early, which can reduce overall charges.

Your trust and recommendation mean a great deal to us, and we’re grateful to have been able to assist you during times of need.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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Gayla

I just got this loan. Hopefully will be able to pay off quickly due to higher payments. Thanks for helping me out with the process and getting me the money quickly when I needed.

3 months ago

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Reply from Maxlend

Hi Gayla,

Thank you for sharing your experience! We’re glad we could help make the loan process smooth and get you the funds quickly when you needed them. It’s great to hear that you’re planning to pay off your loan early—doing so can help reduce interest and give you more control over your finances.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Aug. 28th, 2025

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Nicole

I've been using max line for my short-term loans for over 2 years, it is an enjoyable experience to do business with them. Every specialist and customer service representative has been not only helpful, but extremely personable. I would recommend them to anyone looking for a short-term loan.

4 months ago

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Reply from Maxlend

Hi Nicole,

Thank you so much for your continued trust and loyalty over the past two years! We're truly grateful for your kind words and thrilled to hear that your experiences with our team have been helpful and personable. It means a lot to know that we've made your loan process smooth and enjoyable.

We appreciate your recommendation and look forward to being here for you whenever you need us. If you have any questions or need further assistance, feel free to reach out to us at 877-936-4336 or info@maxlend.com.

Best regards,
The MaxLend Team

Jul. 23rd, 2025

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Rodney

They are good people easy to work with and they take care of you really quick. I will continue to do business route them

2 months ago

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Reply from Maxlend

Hi Rodney,

Thank you for sharing your kind words! We’re delighted to hear that our team was easy to work with and able to take care of you quickly. It means a lot to know we’ve earned your trust, and we look forward to continuing to serve you whenever you need us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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Cheryl

Maxlend provided great service and was there for me when I needed them. The payment amount would be great if it was lower. I will definitely use them when needed.

3 months ago

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Reply from Maxlend

Hi Cheryl,

Thank you for sharing your experience! We’re glad to hear that MaxLend was there to support you when you needed assistance. We understand your feedback regarding the payment amount and appreciate your honesty.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Aug. 28th, 2025

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Korla

The on-line application and follow-up is excellent. You talk with a live representative during the process, and everything takes as little as 5 minutes to get approved and your money into your account, especially if you are a returning customer. I love the Maxlend service.

6 months ago

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Reply from Maxlend

Hi Korla,

Thank you for your fantastic feedback! We’re thrilled to hear that you found the online application and follow-up process excellent, and that speaking with a live representative made everything smooth and efficient. It's especially great to know that, as a returning customer, you were able to get approved and funded in just a few minutes—that’s exactly the kind of experience we strive to provide.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!

Best regards,
The MaxLend Team

May. 15th, 2025

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LaShundra Thompson

Maxlend is a very good online loan company. Very hassle free, open 24 hours for your convenience, customer service is excellent. They are very understanding that situations may come up during your loan that may cause a delay in payment and they work with you. I definitely recommend Maxlend if you ever need a loan!

7 months ago

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Reply from Maxlend

HI Lashunda,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you found MaxLend to be hassle-free, convenient, and supportive. Our goal is always to provide excellent customer service and to be understanding when unexpected situations arise. We’re so glad we could work with you and make your experience a positive one.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Apr. 28th, 2025

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Greg Duncan

I don't like being asked to leave a review every time I do anything these days. I appreciate that Maxlend was able to help me, bit I would hardly get anything done if I reviewed every single commercial interaction I engage in daily. So. Maxlend helped me when I needed it, thank you.

7 months ago

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Reply from Maxlend

Hi Greg,

Thank you for your honest feedback! We completely understand how it can feel overwhelming to be asked for reviews so frequently. Your time is valuable, and we truly appreciate that you still took a moment to share your experience with us. It means a lot to know that MaxLend was able to assist you when you needed it.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Apr. 12th, 2025

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Richard

its not just money however the money probable and sincere at the time needed we intice all future applicants to rush and purchase a loan from maxland dependable extra fast service and trusted ............

2 months ago

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Reply from Maxlend

Hi Richard,

Thank you for your kind words! We’re thrilled to hear that we were able to provide timely and reliable support when you needed it most. At MaxLend, we pride ourselves on offering fast, dependable service that our customers can trust.

If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Oct. 29th, 2025

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Joanne Las Vegas, NV

Hardships regarding my hours being cut at work because Quarter 4 is ending and there isn't enough work to fullfil our scheduled hours leaving my budget insecure to what I thought I would earn. As a result, I had anxiety as to how I would cover my financial obligations. I was graced to get some payments deferred to the end of my loan. The deferred payments helped me and my budget alleviating stress and anxiety for me. This was and is very important to me.

1 year ago

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Reply from Maxlend

Hi Joanne,

Thank you for your outstanding review! At MaxLend, we strive to offer the best service experience for our customers, and we're thrilled to hear that you enjoyed our excellent service. Our customers are our priority.

If you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.

We appreciate your feedback and look forward to serving you further!

Best regards,

Dec. 21st, 2023

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Terry

I talked to the gentleman and had no problems with the application and approval, very professional

2 months ago

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Reply from Maxlend

Hi Terry,

Thank you for sharing your experience! We’re so pleased to hear that the application and approval process went smoothly for you and that our representative provided professional service throughout.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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Brian

The interest rate of their loans are absolutely criminal, but if you find yourself in an absolutely desperate need for funds and nowhere else to turn, they are reliable, and the customer service folks are nice to deal with.

6 months ago

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Reply from Maxlend

Hi Brian,

Thank you for taking the time to share your honest feedback. We're glad to hear that you found our service reliable and our customer service team pleasant to work with during a time of need.

We understand your concerns about the interest rate. At MaxLend, we are committed to full transparency, and all loan terms, including the APR, are clearly disclosed prior to funding. It's also important to know that you're never obligated to keep the loan for the full term—many of our customers choose to pay off early or make additional payments toward the principal to reduce overall interest.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!

Best regards,
The MaxLend Team

May. 26th, 2025

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Catlyn

I needed some money for a couple emergency situations that popped up. I needed help fast and found maxlend. They sent me the loan the very next day and saved me. I would recommend them to any and all family and friends. Also their customer support helped me get my loan paid back so fast.

1 year ago

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Reply from Maxlend

Hi Catlyn,

Thank you for your kind words! We’re thrilled to hear that MaxLend was able to quickly provide you with support. It’s wonderful to know that our service made a significant difference for you.

We appreciate your recommendation and look forward to assisting you, your family, and friends in the future. If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!

Best regards,
The MaxLend Team

Aug. 29th, 2024

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Verified Customer

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Michelle East Liverpool, OH

I HAD NO PROBLEMS THE PEOPLE WAS VERY NICE AND WORKED WITH ME SO I GIVE YOU 100% I WILL ALWAY'S USE MAXLEND. THANK YOU SO MUCH FOR YOUR SERVICE MICHELLE ST.GEORGE

2 years ago

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Reply from Maxlend

Thanks for the awesome review, Michelle St.George! We look forward to the opportunity to serve you again soon. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at info@maxlend.com, or you can call us at 877-936-4336.

Jul. 19th, 2023

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Richard Houston, TX

I really appreciate Maxlend and the staff. First, the process is quick and easy. Second, if you should need any help with payment arrangements, Maxlend will work with you with just a simple call. Thank you so much for making my unexpected hospital stay less stressful.

2 years ago

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Reply from Maxlend

Hi Richard,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jul. 6th, 2023

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Jesse Alston Jr. Roanoke Rapids, NC

They are there when you are in need of extra cash, without going through lots of paper work and the wait time you get your cash is the quickest to receive than any other loan company. Deposit, within, in 24 hours the longest if there's not an holiday.

3 years ago

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Reply from Maxlend

Hi Jesse,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Roberta Adams Chicago, IL

My only problem with Max Lend is ... When I set up for my loan payment to be paid off. It doesn't get paid off early you definitely have to call in a day before for them to actually pay your loan off in full. They do have great service and they do have great customer service. I just hate having to call back several times in order to get the full payment taken off

3 years ago

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Reply from Maxlend

Thanks for the awesome review, Roberta! We look forward to the opportunity to serve you again soon. Please note that you are able to make alternative payment arrangements in any of the following ways:
• By contacting us by phone at 855.201.4677 at least three (3) business days before your payment due date, or
• Logging into your online account and speaking with a representative via webchat located on the bottom right side of your screen, or
• Texting “subscribe” to 91505, followed by your inquiry or request, or
• Emailing us at info@maxlend.com.
Please feel free to contact us directly with any questions or future needs. We are available 24/7 at info@maxlend.com, or you can call us at 877-936-4336.

Feb. 23rd, 2022

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Priscilla

Very good company that's will help you when you really need

2 months ago

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Reply from Maxlend

Hi Priscilla,

Thank you for sharing your experience! We’re glad to hear that MaxLend was able to help you when you needed it most. It’s our goal to provide fast and reliable support for our customers in times of need.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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Pamela

Their interest rates are extremely exorbitant! I got a loan for $1500 and making regular payment including an additional hundred my balance is $1920.48 after 2 months

4 months ago

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Reply from Maxlend

Hi Pamela,

Thank you for your feedback. We understand your concern regarding the balance and interest. At MaxLend, transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement. Here at MaxLend, it is important to us that our customers understand the terms of the loan. Upon acceptance of the loan, a comprehensive loan agreement was emailed to you for your electronic signature. Once you signed electronically, the loan document was resent.

We’re happy to review your account with you and discuss repayment options, including:

Early Payoff – You may pay off your loan at any time with no prepayment penalties, which can significantly reduce interest.

Additional Principal Payments – Apply extra payments directly toward your principal balance to lower your total interest and shorten your loan term.

Please feel free to contact us at 877-936-4336 or email info@maxlend.com so we can go over your account details and help you find the most cost-effective way to pay off your loan.

Best regards,
The MaxLend Team

Aug. 15th, 2025

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Becky

It is very transparent. Everything is available at your fingertips. Questions are easily answered by chat

5 months ago

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Reply from Maxlend

Hi Becky,

Thank you for your kind feedback! We’re thrilled to hear that you found the process transparent and appreciated the convenience of having everything easily accessible. It’s great to know that our chat support was helpful in answering your questions promptly.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Jul. 1st, 2025

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Kristina Mack

Quick and efficient, interest rate high but if paying it off quickly I recommend. Thank you for taking good care of me and getting me out of a stressful situation.

3 months ago

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Reply from Maxlend

Hi Kristina,

Thank you for sharing your experience! We’re so glad to hear that our team was able to assist you quickly and efficiently, helping ease your stressful situation. While we understand your concern about interest rates, we truly appreciate your recommendation and are happy you found value in the ability to pay off early.

You have flexible repayment options available to help manage your loan more comfortably:

Early Payoff – You’re welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest.

Additional Principal Payments – You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan.

If you have questions about your current loan, and repayment options please don’t hesitate to reach out. You can contact us at 855-201-4677 or custadvocate@maxlend.com—we’re always happy to help!

Best regards,
The MaxLend Team

Aug. 28th, 2025

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Verified Customer

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Jamane

The workers over the phone is always nice to help me with getting a loan. They know I'm one of their best customers to pay it off. Thank you!!

7 months ago

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Reply from Maxlend

Hi Jamane,

Thank you so much for sharing your kind words! We're thrilled to know that our team has consistently provided you with helpful and friendly service over the phone. It’s wonderful to hear that you feel valued as one of our best customers, and we truly appreciate you.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Apr. 12th, 2025

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Njeri

The interest rates are extremely high. Even though I have successfully paid back several loans and have been great constumer for the last 7 years. I would have thought would get a lower interest rates They no longer offer shorter term payment plans.

9 months ago

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Reply from Maxlend

Hi Njeri,

Thank you for your feedback and for being a valued customer with us for the past 7 years! We truly appreciate your loyalty and understand your concerns regarding interest rates and repayment options.

As you progress through our Rewards Program, you gain access to benefits such as increased loan amounts and reduced fees.

Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.

We’d be happy to review your account and discuss any options that may be available to better suit your needs.. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.

Best regards,

The MaxLend Team

Feb. 13th, 2025

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David Flores

Very helpful, great customer service, they really guide you to help you understand what you’re signing up for. Good company overall. The only reason it didn’t get a full 5 is because The payment is due the very next paycheck no matter how soon the paycheck is, could just be a few days away. Basically you can’t get a full pay check in before you have to pay. Other than that it’s a great helpful company. I appreciate how they have helped me. It’s really ⭐️⭐️⭐️⭐️✨

6 months ago

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Reply from Maxlend

Hi David,

Thank you for your thoughtful feedback! We're thrilled to hear that you found our customer service helpful and that our team took the time to guide you through the process, making sure you understood everything clearly. It's wonderful to know that you appreciate the support we've provided.

We also appreciate your honesty regarding the timing of your first payment. We understand how important it is to have flexibility, and we’re always looking for ways to improve the experience for our customers. Your input helps us do just that.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!

Best regards,
The MaxLend Team

May. 10th, 2025

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alpasseri

I had a good experience with MaxLend overall. The application process was fast and straightforward, and I received the funds I needed within a day, which was a huge relief during a tough time. Customer service was helpful and responsive when I had questions. The only reason I’m giving 4 stars instead of 5 is because the interest rates are quite high. It’s something to be expected with short-term loans, but it’s still worth noting for others considering it. As long as you understand the terms and have a solid plan to repay on time, MaxLend can be a reliable option.

7 months ago

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Reply from Maxlend

Hi,

Thank you so much for sharing your thoughtful and detailed feedback! We’re truly glad to hear that you had a good overall experience with MaxLend. It’s great to know the fast and straightforward application process, along with our responsive customer service, helped provide some relief during a tough time.

Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Apr. 12th, 2025

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star star star star star

David

Repeat calls after I got approved and everything signed. But I liked it. I was approved right of way. And money same day. The lady I talked to was helpful and nice. If I had a company I'd hire her. Was hoping for little more but hey they approved me and I did not complain.

7 months ago

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Reply from Maxlend

Hi David,

Thank you for sharing your experience! We’re so glad to hear that you appreciated the quick approval process and same-day funding. It’s also wonderful to know that our representative made such a positive impression.
Keep in mind that as you progress in our reward program, you will have access to more funds and fewer fees.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Apr. 12th, 2025

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shelly point

Just hoping for a lower interest rates. I understand my credit score is poor but $54 per $100 per month is pretty steep. Hopefully I can build better credit with your company for less interest. The current rate makes it VERY HARD. To start building credit

1 year ago

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Reply from Maxlend

Hi Shelly Point,

Thank you for your feedback and for sharing your experience with us. We understand your concern about the interest rates, and we genuinely appreciate your transparency.

Our goal is to provide easy access to short-term funding when our customers need us most, regardless of credit rating.

While we recognize the current interest rate may be challenging, at MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.


If you have any questions or need assistance, please don’t hesitate to contact us at info@maxlend.com or call 877-936-4336. We're here to help!

Best regards,
The MaxLend Team

Sep. 30th, 2024

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eroom46

spoke to them at 11am...got a deposit to my bank 5pm the same day...it was great...i thought it was the best thing i could have happened upon....i was excited, it was easy...one week after the loan i wanted to pay it off immediately...maxlend goes on to charge my account only in interest, this is their intention...charging interest and not giving you the straight up option to pay it off right away allows them to make money from you....charging my account before my payday even hits and then stating it's "past due", the same day!!!..customer service told me "you signed the contract, you agreed to this"....i wanted to establish a good relationship with them for hard times...now i wish i had left it alone...

1 year ago

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Reply from Maxlend

Hi Eroom,

Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.

Aug. 28th, 2024

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T

they let me pay my loans off at once without some early pay leave. I can choose to pay it off in full at my next paycheck and their staff is nice. Saved my butt when there are some expenses between pay days

1 year ago

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Reply from Maxlend

Hi,

Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we are thrilled to hear that you appreciate the excellent service. It was a pleasure serving you.

Should you have any questions or require assistance with your account, please don’t hesitate to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day to assist you.

We value your feedback and eagerly anticipate the opportunity to continue serving you. Thank you for choosing MaxLend!

Best regards,

May. 15th, 2024

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Hubert E Moore Albemarle, NC

Almost 70 years old, I have never enjoyed working with people like the ones at MaxLend!!! You are awesome..and will be the only company I will ever deal with! Thank you so much!!

1 year ago

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Reply from Maxlend

Hello Hubert E Moore,

I sincerely appreciate your outstanding review! At MaxLend, we are dedicated to delivering the best service experience for our customers, and I'm thrilled to hear that you have always enjoyed our excellent service!

It was truly a pleasure serving you, and if you have any questions or require assistance with your account, please feel free to reach out to us. You can contact us directly via email at info@maxlend.com or by calling 877-936-4336. Our support team is available 24 hours a day, ready to assist you.

Thank you once again for your positive feedback. We look forward to continuing to provide excellent service.

Best regards,

Jan. 17th, 2024

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Teresa

Maxlend is a very good company to work with. Their interest rates are a bit on the higher side but the way they treat people makes up for this. I highly recommend them to anyone needing a short term loan.

2 years ago

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Reply from Maxlend

Hi Teresa,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jul. 12th, 2023

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Freda Steele Nashville, TN

When I needed them they was right there and it was not a problem money came exactly when they said it would it made my life so much easier at the time of the loan I really needed it

3 years ago

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Reply from Maxlend

Hi Freda,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
We look forward to the opportunity to serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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Jennifer B Hannah Siren, WI

Everything has been so fast and simple. Everyone I've spoken to has been so friendly and helpful. Thank you for helping me and my family in our time of need, it means so much to all of us!

3 years ago

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Reply from Maxlend

Hi Jennifer,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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Michelle

I like the fast service and friendly service.

2 months ago

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Reply from Maxlend

Hi Michell,

Thank you for your kind feedback! We’re delighted to hear you enjoyed our fast and friendly service. At MaxLend, we strive to make every experience smooth and supportive, and your words truly mean a lot to us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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Lynne Carson

I only needed to borrow $400 and you guys wanna charge me over $1900 over $2000 with interest. This is my first experience borrowing any money and it will be my last. This is a scam.

1 month ago

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Reply from Maxlend

Hi Lynne,

Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.

At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.

Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:

Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.

Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.

If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Oct. 29th, 2025

star star star star star

irossall@hotmail.com Las Vegas, NV

Too early to write a review but after reading all these negative comments, I am inspired to write something nice about Maxlend. I just took out a $300 loan. After making 9 payments, I will have paid back a grand total of $1,218 (assuming I only make minimum monthly payments). I don't blame Maxlend for the astronomically high interest. I blame myself. I read the Contract and I agreed to the conditions (I had no place else to go and I needed the cash badly). The process was Extremely Fast and EASY! The person on the phone was very Courteous and Helpful. At this time I give Maxlend 5 Stars⭐⭐⭐⭐⭐. If things turn sour and it's them, not me, I will give them a very bad review on this site.

5 years ago

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Reply from Maxlend

Hi,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our representative was very courteous and helpful and also that the process was extremely fast and easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Jul. 15th, 2020

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Yvonne

Helped me when no one would even though percentage of interest is high but I’m grateful for the help

2 months ago

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Reply from Maxlend

Hi Yvonne,

Thank you for sharing your feedback. We’re glad we could be there for you. We understand your concerns about the interest rate, and we want you to keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:

Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.

Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.

If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Oct. 29th, 2025

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Howard Higgerson

700% interest is way to high I know I’m the one that done it but I didn’t pay enough attention when they told me the payment was $158 I thought that was a month but a week? Really I won’t do it again and I won’t recommend y’all to anyone that’s robbing people.

2 months ago Edited September 26, 2025

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Reply from Maxlend

Hi Howard,

Thank you for sharing your feedback. We understand your concern regarding the repayment amount. At MaxLend, we strive to provide transparency and fully disclose all loan terms—including the Annual Percentage Rate (APR), repayment schedule, finance charges, and total repayment amount—so customers can make informed decisions.

We want to remind you that we offer flexible repayment options to help manage your loan more comfortably:

Early Payoff – You can pay off your loan at any time with no prepayment penalties, which can save you significantly on interest.

Additional Principal Payments – You can make extra payments toward your principal balance, reducing total interest paid and shortening the life of the loan.

If you have questions about your current loan, and repayment options please don’t hesitate to reach out. You can contact us at 855-201-4677 or custadvocate@maxlend.com—we’re always happy to help!

Best regards,
The MaxLend Team

Sep. 30th, 2025

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Kyndra Clawson

Everything went well when I applied for the loan. The customer service rep was efficient, knowledgeable, and very helpful.

3 months ago

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Reply from Maxlend

Hi Kyndra,

Thank you for sharing your experience! We’re thrilled to hear that everything went smoothly during your loan application and that our customer service representative was efficient, knowledgeable, and helpful in assisting you. Providing excellent service and support is something we take pride in, and we’re glad we could make the process easy for you.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Aug. 28th, 2025

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Ramona

Maxlend is a complete ripoff. You pay over $5,000 in interest for only borrowing $1,000. That is absurd. They call you every single day once a loan has been paid off. The last representative I spoke with sounded she was not happy to be at work, and ended up hanging up me while trying to complete the process! I pray to God no one ever gets desperate enough to get a loan from this company!

10 months ago

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Reply from Maxlend

Hi Ramona,

Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.

We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.

To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.

Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Thank you,

MaxLend

Jan. 14th, 2025

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Anastacia

I’d rate this company 0 if it let me. Worst experience I’ve ever had. Their website doesn’t even work, for 3 weeks I’ve called and let them know the “make a payment” link is non functioning on their website and was informed many others have complained about this too, yet they don’t get it fixed. Ridiculous. If the IT department can’t fix a simple link glitch in 3 weeks they need to be evaluated. Same with the rest of the company. I’m paying this loan off ASAP just I don’t have to deal with their incompetence anymore.

10 months ago

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Reply from Maxlend

Hi Anastacia,

Thank you for taking the time to share your experience. Your feedback is important to us! Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience caused by this situation, and we want to assure you that we are fully committed to resolving this issue.

Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Jan. 14th, 2025

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Kara

My last interactions were very inconvenient. As a returning customer and previously paying my loan in full I was treated as a new customer. VIP status was non existent. I was being asked to verify my employment and check stubs once again. A lot of nonsense for a small amount.

11 months ago

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Reply from Maxlend

Hi Kara

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you’ve experienced during your recent interactions. We regret that we did not meet your expectations this time.

Please know that we value your loyalty and are always working to improve our processes to ensure a smoother experience. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.

Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Jan. 3rd, 2025

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Brandon

This time around I wasn’t to happy with loan agreement. The agent did not explain to me that my minimal payment would be higher. When I asked for the specific loan, I asked specifically what the minimal weekly payment would be. I was told it would be $86 which I was happy with. She did not explain to me that it was only $86 one time and then after that, it would be $153. I did not notice the payment Arrangement until I got the email And by then it was already too late.

1 year ago

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Reply from Maxlend

Hi Brandon,

Thank you for sharing your experience. We’re sorry to hear that this time around, the loan agreement did not meet your expectations. We understand how important clear communication is, and we apologize for any confusion regarding your payment terms. It’s our goal to ensure that all details are thoroughly explained

Please know that your feedback is valuable to us, and wee are always looking for ways to insure our customer service is excellent. If you’d like to discuss your payment arrangement or have any further questions, please reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!

Best regards,
The MaxLend Team

Aug. 28th, 2024

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Glenda

You charge 400% to 600% but you can't get decent security to protect are debit cards. I see why the bank shows you as extremely high risk. Most people are going through a hard time, tribal or not, you have found a way to take advantage of that. Find it hard to believe your ancestors would be proud of that. Make the payment website better, if every time I call in you make it sound like I should be on the website instead on the phone, which I would absolutely would prefer to be on the website, then make it more user friendly.

1 year ago

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Reply from Maxlend

Hi Glenda,

Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.

We strive to provide exceptional service and want to assure you that we are taking the appropriate steps to address your concerns internally.

To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.


Thank you,
MaxLend

Aug. 22nd, 2024

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David

I really appreciate the loan they help me with it help me pay my bills and I will recommend them to other people for help if they they need it thank you.

1 year ago

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Reply from Maxlend

Hi David,

Thank you for sharing your experience! We're so glad to hear that the loan assisted you, and we truly appreciate your willingness to recommend us to others. Knowing that we could assist you in a meaningful way is what we strive for.

If you have any further questions or need assistance, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
MaxLend

Aug. 22nd, 2024

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Sharon

Maxlend customer service is awesome they are friendly, helpful and go above and beyond to get you the money you need. I would definitely recommend to my family and friends.

1 year ago

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Reply from Maxlend

Hi Sharon,

Thank you for your feedback! We're pleased to hear that you enjoyed our excellent customer service. It's important to us that our team provides exceptional service, and we're glad to know your experience was positive.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Aug. 2nd, 2024

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BeautifulSurvivor 1968

This is my 2nd loan with MaxLend and I have always received impeccable service. Always willing to go the extra mile to make its customers have a great experience.

1 year ago

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Reply from Maxlend

Hi,

Thank you for your feedback! We're thrilled to hear that you have received impeccable service during both of your loans with MaxLend. We're always willing to go the extra mile to ensure our customers have a great experience.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 24th, 2024

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Darnell Butler

I've been paying a hundred dollars a week since last Summer on a $800.00 loan. I needed the $800 for an emergency. Today I am in abject poverty!!! That hundred dollar a week is just enough to keep me under. Yes, I did get a break from time to time in moments of need but they just put my payment on the back end of my loan...just too much interest.

1 year ago

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Reply from Maxlend

Hi Darnell Butler,

Thanks for sharing your experience on this MaxLend reviews page. We take all reviews seriously. We appreciate your review and are sorry we didn’t meet your expectations.

To ensure your privacy, we cannot discuss personal installment loan account details here, but we would like to get additional details on your experience so that we can minimize recurrences of this issue. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.

Apr. 25th, 2024

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Sharon Leal

Helpful .quick, easy, not great if you’re sick and can’t make a payment but have other options if you get the right customer service representative

1 year ago

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Reply from Maxlend

Dear Sharon Leal, Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement.

We are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.

Mar. 20th, 2024

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William

I was Leary using an loan company , but it was easy , quick, and gave me a piece of mind. If you are ever short and need some money, I urge you to consider them.

1 year ago

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Reply from Maxlend

Dear William, Thank you sincerely for your glowing review! We are thrilled to learn that you had such a positive experience with our service. Delivering exceptional service to our customers is our top priority, and knowing that we've met your expectations brings us immense joy. We are genuinely grateful for the opportunity to serve you and are dedicated to maintaining the high standards that you've come to expect from us. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, always ready and eager to assist you in any way we can.

Feb. 16th, 2024