Maxlend Logo

Maxlend

star star star star star_half

7.8

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Scharon Archibald Newark, NJ

Always available Always helpful Very fr

1 year ago

Maxlend Logo

Reply from Maxlend

Hello Scharon Archibald,

Thank you for your positive review! We take immense pride in delivering the best possible service experience for our customers, and it's wonderful to hear that you enjoyed our excellent service. We appreciate the opportunity to serve you and look forward to continuing to meet your expectations.

Should you have any questions or need assistance with your account, please feel free to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for choosing us. We value your feedback and are committed to providing excellent service.

Best regards,

Jan. 22nd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tina

Very friendly and knew what she was doing

1 year ago

Maxlend Logo

Reply from Maxlend

Hi Tina,

We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent customer service.

If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you.

Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future.

Best regards,

Dec. 20th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Pamela Hartsell Watertown, SD

Fast same day loans, always helpful, ...

1 year ago

Maxlend Logo

Reply from Maxlend

Hi Pamela Hartsell,

We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent service.

If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you.

Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future.

Best regards,

Dec. 20th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Eugene Houston, TX

I like the good all around customer services very good.

1 year ago

Maxlend Logo

Reply from Maxlend

Hi Eugene,

Thank you for your outstanding review! At MaxLend, we strive to offer the best service experience for our customers, and we're thrilled to hear that you enjoyed our excellent customer service.

If you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.

We appreciate your feedback and look forward to serving you further!

Best regards,

Dec. 15th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stephanie Easton, PA

Accommodating and understanding when needed

1 year ago

Maxlend Logo

Reply from Maxlend

Hi Stephanie,

Thank you for the awesome review! We're thrilled to hear about your positive experience. We look forward to the opportunity to always serve you. Should you have any questions or future needs, please feel free to contact us directly. Our team is available 24/7 at info@maxlend.com, or you can reach us by phone at 877-936-4336.

Nov. 15th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jessica FL

Easy, fast, life saver! I’m very happy and will return.

1 year ago

Maxlend Logo

Reply from Maxlend

Thanks for the awesome review, Jessica! We look forward to the opportunity to serve you again soon. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at info@maxlend.com, or you can call us at 877-936-4336.

Jul. 17th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Amy Ponder Milford, OH

Great service, very east, but wish they weren't so expensive.

2 years ago

Maxlend Logo

Reply from Maxlend

Hi Amy,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
Keep in mind, we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Dexter Clark Washington, DC

Easy and fast - the rates are really too high - need a better return

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Dexter,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cynthia Wade Houston, TX

They have low interest rate on their loans

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Cynthia,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara prince Pelion, SC

Easy application n fast approval, great when in a pinch

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Barbara,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Oscar Las Vegas, NV

Fast and professional. Great customer service.

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Oscar,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Michael Williams Apopka, FL

Easy process, helped me in a time of need. Got funds rather quickly.

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Michael,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Debra Jorae Germantown, MD

Maxlend always is there for you! The service is excellent!

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Debra,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our excellent service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Valerie Tate Burt Gwynn Oak, MD

great service, fast, accurate, friendly

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Valerie,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy process and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Tanika V Shaw Kansas City, MO

The finance charge is ridiculous but the convenience of the loan is good

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Tanika,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David B. Moseby Asheville, NC

Good Customer Service Professionalism Kindness Courtesy

3 years ago

Maxlend Logo

Reply from Maxlend

Hi David,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process along with our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Erica Juarez San Antonio, TX

Fast and easy! The process was painless!

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Erica, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoyed our quick and easy process along with our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stacey Battancourt Hot Springs, MT

Customer service easy to apply great incentives

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Stacey,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gregory Phillips New Bern, NC

Great customer service and loan options available

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Gregory,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kristina Wright McAlester, OK

The customer service rep was extremely helpful.

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Kristina,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Phillip Stiegman Sierra Vista, AZ

They are exceptional with ease of use and prompt

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Phillip,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

check_circle

Review Source

star star star star star

David Hernandez

It was very easy to apply for the loan process and understand all the rules to pay my loan back.

10 months ago

Maxlend Logo

Reply from Maxlend

Hello David Hernandez,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our quick and easy service. It was a pleasure serving you.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

May. 2nd, 2024

star star star star star

William

Customer service was quick,courteous and very friendly and was treated respectfully!

11 months ago

Maxlend Logo

Reply from Maxlend

Hello William,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent customer service. Providing the best possible service to our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

Apr. 25th, 2024

check_circle

Review Source

star star star star star

Lenwood Ross

Customer Review Video

1 year ago

Maxlend Logo

Reply from Maxlend

Hello Lenwood Ross,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Best regards,

Mar. 20th, 2024

check_circle

Review Source

star star star star star

Frank Mandarano

I like the quick approval ,the terrific attitude of the cusyomer service agents and the ease of using yojr website.

1 year ago Edited May 22, 2024

Maxlend Logo

Reply from Maxlend

Dear Frank Mandarano,

We want to express our sincere gratitude for taking the time to provide us with an outstanding review! At MaxLend, our unwavering commitment is to deliver an exceptional service experience for our valued customers. It's truly rewarding to learn that you appreciate the excellent service we strive to provide.

Your satisfaction remains our top priority, and we eagerly look forward to the ongoing opportunity to serve you. If you have any questions or require assistance with your account, our team is readily available for you. You can reach us directly at info@maxlend.com or by calling us at 877-936-4336. Our dedicated support team is accessible 24 hours a day to address any inquiries you may have.

Your feedback is invaluable to us, and we are enthusiastic about the chance to continue meeting and exceeding your expectations. Thank you for choosing MaxLend!

Best regards,

Jan. 10th, 2024

star star_border star_border star_border star_border

Nekima “REPOCHIC” Horton Lancaster, TX

Yes, I got the loan when I needed it; however, I will NEVER make this mistake again. I would not recommend anyone to use this service or any service like it. The fees are absolutely ridiculous. I clearly didn't understand the monthly options. I paid back 3x more than what I borrowed. Find another way to get the money you need, this is not it!

1 year ago

Maxlend Logo

Reply from Maxlend

Hi Nekima,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.

Nov. 7th, 2023

check_circle

Review Source

star star star star star

Chad Grycza Maumee, OH

Customer Service was excellent I just wish I would have received a confirmation email about my payoff.

1 year ago

Maxlend Logo

Reply from Maxlend

Hi Chad,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's truly gratifying to hear that you enjoyed our excellent customer service.

If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.

Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.

Best regards,

MaxLend

Oct. 31st, 2023

check_circle

Review Source

star star star star star

Trisha Setters Houston, TX

I like that I can just fill out application online and it only takes one phone call to get everything worked out.

1 year ago

Maxlend Logo

Reply from Maxlend

Hi Trisha Setters,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Sep. 21st, 2023

check_circle

Review Source

star star star star star

Patricia David

The customer service rep understood my issue. He was easy to talk to and he solved my problem in this one phone call

1 year ago

Maxlend Logo

Reply from Maxlend

Hi Patricia David,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 14th, 2023

star star star star star

James Joseph Gallo

Very efficient staff well-trained knowledgeable courteous and kind expedited things very quickly great service

1 year ago

Maxlend Logo

Reply from Maxlend

Hi James,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 2nd, 2023

check_circle

Review Source

star star star star_border star_border

Alice Greenville, NC

When you’ve gotten two or three loans, the interest is still crazy. The company Maxlend does not reward their returning customers in anyway shape or form.

1 year ago

Maxlend Logo

Reply from Maxlend

Hi Alice,
We appreciate your honest review and are sorry we didn’t meet your expectations.
Our MaxLend Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program.
To learn more about your eligibility, please feel free to contact us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Jul. 28th, 2023

star star_border star_border star_border star_border

R M Melbourne, FL

This is a terrible company to get a loan from. I've had a $500 loan for less than a month and had to pay around $1000 to pay it off. They expect $125 every two weeks for a year to pay a $500 loan. This company is literally the worst loan provider. Be forewarned!

1 year ago

Maxlend Logo

Reply from Maxlend

Your experience is important to us. We offer flexible repayment options that could reduce the overall cost of the loan. Should you decide to give us another try in the future, our agents are available to help you decide which option best suits you. Please feel free to call us at 855-201-4677 from 7AM – 7PM CT, Monday – Friday, to discuss. We hope to hear from you soon.

Jun. 13th, 2023

star star_border star_border star_border star_border

Krystn Hill Melbourne, FL

I don't know what these people are smoking that think this is a legit company. It charges 841% for their loans. I got out of my loan - but any interest rate in the state of Florida over 45% is a felony. DO NOT USE THIS COMPANY - TOTALLY USUROUS AND ILLEGAL.

2 years ago

Maxlend Logo

Reply from Maxlend

Hello Krystn Hill,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Nov. 8th, 2022

star star star star star

Vincent Jamison Orangeburg, SC

Great staff, very professional when dealing with customers. Very appreciative of what they did for me.

2 years ago

Maxlend Logo

Reply from Maxlend

Hi Vincent Jamison,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

May. 18th, 2022

check_circle

Review Source

star star star star star

Herb Lewin Dunedin, FL

It’s easy to do business with MaxLend, and Customer Service is always professional, helpful and courteous…

2 years ago

Maxlend Logo

Reply from Maxlend

Hi Herb,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy service and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Apr. 14th, 2022

check_circle

Review Source

star star_border star_border star_border star_border

EDWARD PERKINS Centreville, MD

This company is a rip off I was in a Desperate situation I borrow $875 I paid them a total of $925 so far as I looked at the terms and agreements to pay back the $875 it would be $4000 and some change before the $875 was paid back this not right this company has put me in debt do not far from this company is a complete rip off

2 years ago

Maxlend Logo

Reply from Maxlend

Hello Edward,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Apr. 11th, 2022

check_circle

Review Source

star star star star star

Carol Hutson Arlington, TX

I like being able to pay my loan down while paying my payments it makes it easier to pay off the loan

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Carol,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 23rd, 2022

star star_border star_border star_border star_border

Bono Charlotte, NC

DO NOT USE THIS COMPANY. INTEREST IS 500%! THEY TELL YOU YOU CAN AGREE TO A PAYMENT PLAN TO PAYOFF AMOUNT BORROWED BUT THEY LIE ABOUT THE INTEREST RATE. I BORROWED $250 WHICH WILL BE 1,400 BY AUGUST. DO. NOT. USE. THIS. COMPANY. YOU WILL BE STRESSED AND CONTEMPLATING SUICIDE BECAUSE OF THEM DONT DO IT.

3 years ago

Maxlend Logo

Reply from Maxlend

Hello,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Jan. 19th, 2022

check_circle

Review Source

star star star star star

Lisa Kates Black Mountain, NC

Very easy process. The customer service person was very helpful & took the time to explain & answer my questions.

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Lisa,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our professional customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jan. 18th, 2022

check_circle

Review Source

star star star star star

Lori Baker Columbus, OH

Very kind and courteous. They are there when I need them. I would definitely recommend them! Thank you Maxlend!

3 years ago

Maxlend Logo

Reply from Maxlend

Hi Lori,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service. We look forward to the opportunity to serve you
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 17th, 2021

star star_border star_border star_border star_border

Kyle Dishman Broken Arrow, OK

DO NOT USE MAXLEND without paying attention to the amount going toward the principle!!!! Don't go for the money!! I have paid what was borrowed plusl without hardly any forgiveness from MaxLend themselves. They are making a killing off dummies like me!!

4 years ago

Maxlend Logo

Reply from Maxlend

Hi Kyle,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jan. 22nd, 2021

star star_border star_border star_border star_border

Carole Lee Oklahoma City, OK

Borrowed less than $500 in January. I get paid bi-weekly. They take $113 out of my account every time I get paid. It is now September and they are still taking money out of my account. If I could give them zero stars, I would. Find another way to get money. This one will drain you and your bank account.

4 years ago

Maxlend Logo

Reply from Maxlend

Hi Carole,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Sep. 4th, 2020

star star_border star_border star_border star_border

Christine Bentley Vernon Hills, IL

Horrible horrible company to deal with. Have been trying for the last 3 days to pay off my Son's loan and given the complete run around. Every time we call, we need something else, they never receive the faxes, etc. They do not want you pay off early so they can keep collecting the finance charges. DO NOT GET A LOAN FROM THEM

5 years ago

Maxlend Logo

Reply from Maxlend

Hello Christine,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

star star_border star_border star_border star_border

carol Kansas City, KS

I received a letter from this company claiming I owed them $490 but I have never heard of them and have not taken out a pay day loan in abut 10 years. I supposed to have taken out a loan in 2015. Five years ago. I really can't rate them b/c I don't know who they are.

5 years ago

Maxlend Logo

Reply from Maxlend

Hi Carol,

Thank you for taking the time to share your experience. We value your feedback. For security reasons, we cannot discuss account specifics here. Please contact us from 7AM – 7PM CT Monday – Friday at 855.201.4677 and one of our representatives will be available to assist you.

Jul. 15th, 2020

star star_border star_border star_border star_border

Shantellel Deacon Opa-locka, FL

I wish I could give zero Stars no matter how desperate you are for a loan do not use this company I borrowed $450 they do not explain to you that girls interest every day on a $450 loan paid back almost $1,700 do not use this company!

5 years ago

Maxlend Logo

Reply from Maxlend

Hello Deacon,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

star star_border star_border star_border star_border

Patricia Miamisburg, OH

The loan amount i had to pay back I should have my head examined . I borrowed only $650.00 dollars and have paid back the $650.00 plus another $1,000.00 in about 3 months is how much they got from me. I cannot recommend these places. I am ashamed to say this is my second time. Don t get hooked.

5 years ago

star star_border star_border star_border star_border

Sharon Carson City, MI

Told me my loan of 900 would only go for 6 months. Did not see pay schedule up front. Have been paying over 400 a month for the past 7 months on a 900 dollar loan and have 2 more payments to go. This has caused a huge financial strain for me. I m a widow on social security disability with a very thin budget. B wary.

5 years ago

star star_border star_border star_border star_border

Dee Rock Point, MD

They are definitely a rip off, scam artist, all of it. They do not explain the interest in full. They talk around words and charge you 3 times of your loan. Please do not use them. They loan you the money same or next day, but you will pay for it dearly. It is illegal what they do. Please be ware

5 years ago

star star_border star_border star_border star_border

Brenda Middletown, OH

This is the worst. I borrowed 800.00. I paid 295.00 for 3 months. My payoff was 994.00. This is the worst I have ever been a part of. It is a ripoff. Run run run.... Do not use them . I am in more debt. I gave them one star because zero was not a choice.

5 years ago

star star star star star

Zoe

10 out of 10 I will definitely be coming back

6 months ago

Maxlend Logo

Reply from Maxlend

Hi Zoe,

Thank you so much for your fantastic feedback! We're thrilled to hear that you had such a positive experience with us and that you would rate us 10 out of 10. We look forward to assisting you again in the future!

If you ever need anything, feel free to reach out at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Sep. 3rd, 2024