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Maxlend

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7.6

Overall Score

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Marina Garcia

They are so easy to manage and so effiecient.

1 year ago

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Reply from Maxlend

Hi Marina Garcia,

Thank you for your feedback! We're thrilled to hear that you find MaxLend easy to manage and efficient. Providing a seamless and efficient experience is important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024

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star star star star star

Matthew

Great customer service an excellent understanding

2 years ago

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Reply from Maxlend

Hello Matthew,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent service. It was a pleasure serving you and we look forward to the opportunity to always serve you.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

May. 6th, 2024

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star star star star star

Carlos Hambrick

Very helpful and good people, A+ service

2 years ago

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Reply from Maxlend

Hello Carlos Hambrick

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent customer service. Providing the best possible service to our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

Best regards,

May. 1st, 2024

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star star star star star

Lilyan

Easy and fast process good rates interes

2 years ago

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Reply from Maxlend

Hello Lilyan,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction

Apr. 26th, 2024

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star star star star star

Barbara

it really helped e when i was in a financial bind

2 years ago

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Reply from Maxlend

Hello Barbara,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

Best regards,

Apr. 10th, 2024

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star star star star star

Molly

No comment. My experience has been seamless.

2 years ago

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Reply from Maxlend

Hello Molly,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.

Apr. 2nd, 2024

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Calvin Gilreath

Easy to apply for a loan and the on line app is easy as well.

2 years ago

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Reply from Maxlend

Hi Calvin Gilreath, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Mar. 20th, 2024

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star star star star star

April Spicer Philadelphia, PA

I love the customer service. Very convenient

2 years ago

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Reply from Maxlend

Hi April Spicer,

We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent customer service.

Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day.

Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service.

Best regards,

Jan. 31st, 2024

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star star star star star

Emma Hazlehurst, MS

They was helpful and responded quickly to my request

2 years ago

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Reply from Maxlend

Hello Emma,

Thank you for your outstanding review! We are dedicated to providing the best service experience for our customers, and it's wonderful to hear that you enjoyed our quick and excellent service.

If you have any questions or need assistance with your account, please feel free to reach out to us. You can contact us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for your positive feedback. We look forward to continuing to provide exceptional service.

Best regards,

Jan. 24th, 2024

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star star star star star

Scharon Archibald Newark, NJ

Always available Always helpful Very fr

2 years ago

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Reply from Maxlend

Hello Scharon Archibald,

Thank you for your positive review! We take immense pride in delivering the best possible service experience for our customers, and it's wonderful to hear that you enjoyed our excellent service. We appreciate the opportunity to serve you and look forward to continuing to meet your expectations.

Should you have any questions or need assistance with your account, please feel free to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for choosing us. We value your feedback and are committed to providing excellent service.

Best regards,

Jan. 22nd, 2024

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star star star star star

Tina

Very friendly and knew what she was doing

2 years ago

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Reply from Maxlend

Hi Tina,

We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent customer service.

If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you.

Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future.

Best regards,

Dec. 20th, 2023

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star star star star star

Pamela Hartsell Watertown, SD

Fast same day loans, always helpful, ...

2 years ago

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Reply from Maxlend

Hi Pamela Hartsell,

We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent service.

If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you.

Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future.

Best regards,

Dec. 20th, 2023

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star star star star star

Eugene Houston, TX

I like the good all around customer services very good.

2 years ago

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Reply from Maxlend

Hi Eugene,

Thank you for your outstanding review! At MaxLend, we strive to offer the best service experience for our customers, and we're thrilled to hear that you enjoyed our excellent customer service.

If you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.

We appreciate your feedback and look forward to serving you further!

Best regards,

Dec. 15th, 2023

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star star star star star

Stephanie Easton, PA

Accommodating and understanding when needed

2 years ago

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Reply from Maxlend

Hi Stephanie,

Thank you for the awesome review! We're thrilled to hear about your positive experience. We look forward to the opportunity to always serve you. Should you have any questions or future needs, please feel free to contact us directly. Our team is available 24/7 at info@maxlend.com, or you can reach us by phone at 877-936-4336.

Nov. 15th, 2023

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star star star star star

Jessica FL

Easy, fast, life saver! I’m very happy and will return.

2 years ago

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Reply from Maxlend

Thanks for the awesome review, Jessica! We look forward to the opportunity to serve you again soon. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at info@maxlend.com, or you can call us at 877-936-4336.

Jul. 17th, 2023

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Amy Ponder Milford, OH

Great service, very east, but wish they weren't so expensive.

4 years ago

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Reply from Maxlend

Hi Amy,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
Keep in mind, we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 26th, 2022

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star star star star star_border

Dexter Clark Washington, DC

Easy and fast - the rates are really too high - need a better return

4 years ago

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Reply from Maxlend

Hi Dexter,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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star star star star star

Cynthia Wade Houston, TX

They have low interest rate on their loans

4 years ago

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Reply from Maxlend

Hi Cynthia,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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star star star star star

Barbara prince Pelion, SC

Easy application n fast approval, great when in a pinch

4 years ago

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Reply from Maxlend

Hi Barbara,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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star star star star star

Oscar Las Vegas, NV

Fast and professional. Great customer service.

4 years ago

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Reply from Maxlend

Hi Oscar,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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star star star star star_border

Michael Williams Apopka, FL

Easy process, helped me in a time of need. Got funds rather quickly.

4 years ago

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Reply from Maxlend

Hi Michael,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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star star star star star

Debra Jorae Germantown, MD

Maxlend always is there for you! The service is excellent!

4 years ago

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Reply from Maxlend

Hi Debra,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our excellent service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star

Valerie Tate Burt Gwynn Oak, MD

great service, fast, accurate, friendly

4 years ago

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Reply from Maxlend

Hi Valerie,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy process and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Tanika V Shaw Kansas City, MO

The finance charge is ridiculous but the convenience of the loan is good

4 years ago

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Reply from Maxlend

Hi Tanika,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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star star star star star

David B. Moseby Asheville, NC

Good Customer Service Professionalism Kindness Courtesy

4 years ago

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Reply from Maxlend

Hi David,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process along with our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star

Erica Juarez San Antonio, TX

Fast and easy! The process was painless!

4 years ago

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Reply from Maxlend

Hi Erica, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoyed our quick and easy process along with our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star

Stacey Battancourt Hot Springs, MT

Customer service easy to apply great incentives

4 years ago

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Reply from Maxlend

Hi Stacey,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star

Gregory Phillips New Bern, NC

Great customer service and loan options available

4 years ago

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Reply from Maxlend

Hi Gregory,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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star star star star star

Kristina Wright McAlester, OK

The customer service rep was extremely helpful.

4 years ago

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Reply from Maxlend

Hi Kristina,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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star star star star star

Phillip Stiegman Sierra Vista, AZ

They are exceptional with ease of use and prompt

4 years ago

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Reply from Maxlend

Hi Phillip,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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Lynne Carson

I only needed to borrow $400 and you guys wanna charge me over $1900 over $2000 with interest. This is my first experience borrowing any money and it will be my last. This is a scam.

9 months ago

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Reply from Maxlend

Hi Lynne,

Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.

At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.

Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:

Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.

Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.

If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Oct. 29th, 2025

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Herbert

I liked the friendliness of the agent who helped me and the easiness of the whole process .

10 months ago

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Reply from Maxlend

Hi Herbert,

Thank you for sharing your experience! We’re delighted to hear that you appreciated the friendliness of our agent and found the loan process easy and straightforward. Providing helpful and supportive service is always our goal.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Aug. 28th, 2025

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Superwoman Business Services

Although your company was there during a time of need, the overall Interest placed on loan was extremely predatory! 18 months of $150 monthly payments accounting for over #2,000 repayment on a $400 loan is excessive.

11 months ago

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Reply from Maxlend

Hi,

Thank you for sharing your feedback. We understand your concern regarding the overall cost of the loan. At MaxLend, transparency is important to us, and we do our best to clearly outline the full repayment schedule and terms prior to finalizing any agreement.

We want to ensure all customers are aware that:

Our loans are typically structured for 9 or 10 months, but you are welcome to pay off your loan early at any time without penalty, which can significantly reduce the total interest paid.

Additional principal payments can also be made at any time to help shorten the term and lower the overall balance.

We genuinely appreciate the opportunity to assist you during a time of need.

If you have any further questions or would like to review repayment options, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.

Sincerely,
Your MaxLend Team

Jul. 23rd, 2025

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star star star star star

Cindy Helms

I was afraid I would be scammed but Maxlend was very upfront about everything. I will use them again!

3 months ago

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Reply from Maxlend

Hi Cindy,

Thank you for your kind words! We’re glad to hear that you felt informed and supported throughout the process. Transparency and honesty are very important to us, and we’re happy we could provide a positive experience.

If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Mar. 16th, 2026

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star star star star star_border

Debora Moore

The quick response of Approval is a Plus ! The dislike would be that it has to come out on a Rent check, but I do understand

1 year ago

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Reply from Maxlend

Hi Debora,

Thank you for sharing your experience! We’re glad to hear that you appreciated the quick approval process — we know how important timely support can be.

We understand your concern about the timing of the repayment, especially when it coincides with essential expenses like rent. While payments are typically scheduled based on your pay dates, we’re happy to work with you to find the best repayment option available.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Jul. 1st, 2025

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star star star star star_border

Bandit

They work with you to find the best options. And if you have to miss a payment, they can help with that, too! They want you too succeeded.

1 year ago

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Reply from Maxlend

Hi Bandit,

Thank you for your thoughtful feedback! We’re so pleased to hear that you appreciate our commitment to working with customers to find the best options and providing support when unexpected situations arise. Helping our customers succeed is what drives us, and it’s great to know our efforts made a difference for you.

If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!

Best regards,
The MaxLend Team

Jan. 3rd, 2025

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Carter Baby

I like how Maxlend was able to help me get my car fix. Because without my transportation I wouldn't be able to work.

1 year ago

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Reply from Maxlend

Hi Carter Baby,

Thank you for sharing your experience! We’re glad to hear that MaxLend was able to help you. It’s great to know our support made a difference in such an important aspect of your life.

If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!

Best regards,
The MaxLend Team

Aug. 29th, 2024

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star star star star star

Beverly

They were very honest and helpful. I will diffently use you again and tell all my friends about you. Thank you.

1 year ago

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Reply from Maxlend

Hi Beverly,

Thank you for your feedback! We're delighted to hear that you found our team honest and helpful. We're grateful for your willingness to use our services again and to recommend us to your friends. Your satisfaction is our priority.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024

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Pam Rozack

I would like them much better if the interest rates were much lower, but they have been there when I need them. Very courteous staff.

1 year ago

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Reply from Maxlend

Hi Pam Rozack,

Thank you for your feedback! We appreciate your honesty and understand your concern about the interest rates. We're glad to hear that we have been there for you when you needed us and that you found our staff to be very courteous.

Keep in mind at MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:

1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.

For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.

Jul. 18th, 2024

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Olga

I paid off one loan with them, when asked to delay a payment they could not delay at all and they charge amounts that are illegal but they are allowed only because they operate out of tribal land. Other wise they would be facing felony charges

2 years ago

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Reply from Maxlend

Hi Olga,

Thank you for sharing your experience with us! We truly appreciate you taking the time to share your experience, and we are sorry to hear that you were dissatisfied. Delivering exceptional service remains our utmost priority, and your feedback is invaluable as we strive to continually improve our products, services, and customer experiences.

To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM –87PM EST, Monday – Friday.


Warm regards,

MaxLend

Jun. 28th, 2024

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star star star star star

Lenwood Ross

Customer Review Video

2 years ago

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Reply from Maxlend

Hello Lenwood Ross,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Best regards,

Mar. 20th, 2024

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Review Source

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Frank Mandarano

I like the quick approval ,the terrific attitude of the cusyomer service agents and the ease of using yojr website.

2 years ago Edited May 22, 2024

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Reply from Maxlend

Dear Frank Mandarano,

We want to express our sincere gratitude for taking the time to provide us with an outstanding review! At MaxLend, our unwavering commitment is to deliver an exceptional service experience for our valued customers. It's truly rewarding to learn that you appreciate the excellent service we strive to provide.

Your satisfaction remains our top priority, and we eagerly look forward to the ongoing opportunity to serve you. If you have any questions or require assistance with your account, our team is readily available for you. You can reach us directly at info@maxlend.com or by calling us at 877-936-4336. Our dedicated support team is accessible 24 hours a day to address any inquiries you may have.

Your feedback is invaluable to us, and we are enthusiastic about the chance to continue meeting and exceeding your expectations. Thank you for choosing MaxLend!

Best regards,

Jan. 10th, 2024

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Nekima “REPOCHIC” Horton Lancaster, TX

Yes, I got the loan when I needed it; however, I will NEVER make this mistake again. I would not recommend anyone to use this service or any service like it. The fees are absolutely ridiculous. I clearly didn't understand the monthly options. I paid back 3x more than what I borrowed. Find another way to get the money you need, this is not it!

2 years ago

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Reply from Maxlend

Hi Nekima,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.

Nov. 7th, 2023

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Chad Grycza Maumee, OH

Customer Service was excellent I just wish I would have received a confirmation email about my payoff.

2 years ago

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Reply from Maxlend

Hi Chad,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's truly gratifying to hear that you enjoyed our excellent customer service.

If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.

Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.

Best regards,

MaxLend

Oct. 31st, 2023

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Trisha Setters Houston, TX

I like that I can just fill out application online and it only takes one phone call to get everything worked out.

2 years ago

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Reply from Maxlend

Hi Trisha Setters,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Sep. 21st, 2023

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Patricia David

The customer service rep understood my issue. He was easy to talk to and he solved my problem in this one phone call

2 years ago

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Reply from Maxlend

Hi Patricia David,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 14th, 2023

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James Joseph Gallo

Very efficient staff well-trained knowledgeable courteous and kind expedited things very quickly great service

2 years ago

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Reply from Maxlend

Hi James,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 2nd, 2023

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Alice Greenville, NC

When you’ve gotten two or three loans, the interest is still crazy. The company Maxlend does not reward their returning customers in anyway shape or form.

2 years ago

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Reply from Maxlend

Hi Alice,
We appreciate your honest review and are sorry we didn’t meet your expectations.
Our MaxLend Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program.
To learn more about your eligibility, please feel free to contact us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Jul. 28th, 2023

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R M Melbourne, FL

This is a terrible company to get a loan from. I've had a $500 loan for less than a month and had to pay around $1000 to pay it off. They expect $125 every two weeks for a year to pay a $500 loan. This company is literally the worst loan provider. Be forewarned!

3 years ago

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Reply from Maxlend

Your experience is important to us. We offer flexible repayment options that could reduce the overall cost of the loan. Should you decide to give us another try in the future, our agents are available to help you decide which option best suits you. Please feel free to call us at 855-201-4677 from 7AM – 7PM CT, Monday – Friday, to discuss. We hope to hear from you soon.

Jun. 13th, 2023

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Krystn Hill Melbourne, FL

I don't know what these people are smoking that think this is a legit company. It charges 841% for their loans. I got out of my loan - but any interest rate in the state of Florida over 45% is a felony. DO NOT USE THIS COMPANY - TOTALLY USUROUS AND ILLEGAL.

3 years ago

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Reply from Maxlend

Hello Krystn Hill,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Nov. 8th, 2022