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Maxlend

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7.9

Overall Score

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fernando solorio

great service and easy to work with highly recommend

1 year ago

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Reply from Maxlend

Hi fernando solorio,

We’re thrilled to hear you found our service easy and efficient. Providing excellent service to our customers is our top priority, and your positive feedback means so much to us!

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Nov. 7th, 2024

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star star star star star

Mathew

Simple easy and fast came in handy when I needed it

1 year ago

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Reply from Maxlend

Hi Mathew,


Thank you for your feedback! We’re happy to hear that you found our service simple, easy, and fast, and that it came in handy when you needed it.

If you need any further assistance or have any questions, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Sep. 16th, 2024

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star star star star star

Leonard

A little pricey but I appreciate the loan.

1 year ago

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Reply from Maxlend

Hi Leonard

Thank you for your feedback! We're glad we could assist you with the loan, and we appreciate your understanding. We acknowledge your thoughts on the cost and value your input.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

If you have any questions or need further assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Sep. 11th, 2024

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Ieisha

Don’t do it… Customer Service sucks and rates are extremely high. I’m pretty sure there are other companies with lower APRs. Never again.

1 year ago

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Reply from Maxlend

Hi Ieisha,

Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.

We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.

To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.

Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.


Thank you,
MaxLend

Aug. 22nd, 2024

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star star star star star

Eugene Cowan

Quick and convenient. Friendly cutler service

1 year ago

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Reply from Maxlend

Hi Eugene Cowan,

Thank you for your feedback! We're thrilled to hear that you found the process quick and easy. Providing a smooth and supportive experience is our top priority.

If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.

Warm regards,

The MaxLend Team

Aug. 8th, 2024

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star star star star star

Sènami AHOUIGNAN

Great company to work with. Fast and reliable

1 year ago

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Reply from Maxlend

Hi Sènami AHOUIGNAN,

Thank you for your feedback! We're delighted to hear that you received excellent service. Providing fast and reliable service is very important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 31st, 2024

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star star star star star

corey breaux

She was very helpful and addressed my issue.

1 year ago

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Reply from Maxlend

Hi Corey Breaux,

Thank you for your feedback! We're glad to hear that our representative was very helpful and addressed your issue. Providing excellent customer service is very important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 24th, 2024

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star star star star star

Marina Garcia

They are so easy to manage and so effiecient.

1 year ago

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Reply from Maxlend

Hi Marina Garcia,

Thank you for your feedback! We're thrilled to hear that you find MaxLend easy to manage and efficient. Providing a seamless and efficient experience is important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024

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star star star star star

Matthew

Great customer service an excellent understanding

1 year ago

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Reply from Maxlend

Hello Matthew,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent service. It was a pleasure serving you and we look forward to the opportunity to always serve you.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

May. 6th, 2024

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star star star star star

Carlos Hambrick

Very helpful and good people, A+ service

1 year ago

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Reply from Maxlend

Hello Carlos Hambrick

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent customer service. Providing the best possible service to our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

Best regards,

May. 1st, 2024

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star star star star star

Lilyan

Easy and fast process good rates interes

1 year ago

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Reply from Maxlend

Hello Lilyan,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction

Apr. 26th, 2024

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star star star star star

Barbara

it really helped e when i was in a financial bind

1 year ago

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Reply from Maxlend

Hello Barbara,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

Best regards,

Apr. 10th, 2024

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star star star star star

Molly

No comment. My experience has been seamless.

1 year ago

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Reply from Maxlend

Hello Molly,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.

Apr. 2nd, 2024

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star star star star star_border

Calvin Gilreath

Easy to apply for a loan and the on line app is easy as well.

1 year ago

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Reply from Maxlend

Hi Calvin Gilreath, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Mar. 20th, 2024

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star star star star star

April Spicer Philadelphia, PA

I love the customer service. Very convenient

2 years ago

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Reply from Maxlend

Hi April Spicer,

We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent customer service.

Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day.

Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service.

Best regards,

Jan. 31st, 2024

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star star star star star

Emma Hazlehurst, MS

They was helpful and responded quickly to my request

2 years ago

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Reply from Maxlend

Hello Emma,

Thank you for your outstanding review! We are dedicated to providing the best service experience for our customers, and it's wonderful to hear that you enjoyed our quick and excellent service.

If you have any questions or need assistance with your account, please feel free to reach out to us. You can contact us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for your positive feedback. We look forward to continuing to provide exceptional service.

Best regards,

Jan. 24th, 2024

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star star star star star

Scharon Archibald Newark, NJ

Always available Always helpful Very fr

2 years ago

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Reply from Maxlend

Hello Scharon Archibald,

Thank you for your positive review! We take immense pride in delivering the best possible service experience for our customers, and it's wonderful to hear that you enjoyed our excellent service. We appreciate the opportunity to serve you and look forward to continuing to meet your expectations.

Should you have any questions or need assistance with your account, please feel free to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for choosing us. We value your feedback and are committed to providing excellent service.

Best regards,

Jan. 22nd, 2024

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star star star star star

Tina

Very friendly and knew what she was doing

2 years ago

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Reply from Maxlend

Hi Tina,

We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent customer service.

If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you.

Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future.

Best regards,

Dec. 20th, 2023

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star star star star star

Pamela Hartsell Watertown, SD

Fast same day loans, always helpful, ...

2 years ago

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Reply from Maxlend

Hi Pamela Hartsell,

We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent service.

If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you.

Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future.

Best regards,

Dec. 20th, 2023

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star star star star star

Eugene Houston, TX

I like the good all around customer services very good.

2 years ago

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Reply from Maxlend

Hi Eugene,

Thank you for your outstanding review! At MaxLend, we strive to offer the best service experience for our customers, and we're thrilled to hear that you enjoyed our excellent customer service.

If you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.

We appreciate your feedback and look forward to serving you further!

Best regards,

Dec. 15th, 2023

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star star star star star

Stephanie Easton, PA

Accommodating and understanding when needed

2 years ago

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Reply from Maxlend

Hi Stephanie,

Thank you for the awesome review! We're thrilled to hear about your positive experience. We look forward to the opportunity to always serve you. Should you have any questions or future needs, please feel free to contact us directly. Our team is available 24/7 at info@maxlend.com, or you can reach us by phone at 877-936-4336.

Nov. 15th, 2023

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star star star star star

Jessica FL

Easy, fast, life saver! I’m very happy and will return.

2 years ago

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Reply from Maxlend

Thanks for the awesome review, Jessica! We look forward to the opportunity to serve you again soon. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at info@maxlend.com, or you can call us at 877-936-4336.

Jul. 17th, 2023

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star star star star star_border

Amy Ponder Milford, OH

Great service, very east, but wish they weren't so expensive.

3 years ago

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Reply from Maxlend

Hi Amy,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
Keep in mind, we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 26th, 2022

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star star star star star_border

Dexter Clark Washington, DC

Easy and fast - the rates are really too high - need a better return

3 years ago

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Reply from Maxlend

Hi Dexter,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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star star star star star

Cynthia Wade Houston, TX

They have low interest rate on their loans

3 years ago

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Reply from Maxlend

Hi Cynthia,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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star star star star star

Barbara prince Pelion, SC

Easy application n fast approval, great when in a pinch

3 years ago

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Reply from Maxlend

Hi Barbara,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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star star star star star

Oscar Las Vegas, NV

Fast and professional. Great customer service.

3 years ago

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Reply from Maxlend

Hi Oscar,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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star star star star star_border

Michael Williams Apopka, FL

Easy process, helped me in a time of need. Got funds rather quickly.

3 years ago

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Reply from Maxlend

Hi Michael,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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star star star star star

Debra Jorae Germantown, MD

Maxlend always is there for you! The service is excellent!

4 years ago

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Reply from Maxlend

Hi Debra,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our excellent service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star

Valerie Tate Burt Gwynn Oak, MD

great service, fast, accurate, friendly

4 years ago

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Reply from Maxlend

Hi Valerie,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy process and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star_border

Tanika V Shaw Kansas City, MO

The finance charge is ridiculous but the convenience of the loan is good

4 years ago

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Reply from Maxlend

Hi Tanika,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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star star star star star

David B. Moseby Asheville, NC

Good Customer Service Professionalism Kindness Courtesy

4 years ago

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Reply from Maxlend

Hi David,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process along with our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star

Erica Juarez San Antonio, TX

Fast and easy! The process was painless!

4 years ago

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Reply from Maxlend

Hi Erica, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoyed our quick and easy process along with our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star

Stacey Battancourt Hot Springs, MT

Customer service easy to apply great incentives

4 years ago

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Reply from Maxlend

Hi Stacey,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star

Gregory Phillips New Bern, NC

Great customer service and loan options available

4 years ago

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Reply from Maxlend

Hi Gregory,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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star star star star star

Kristina Wright McAlester, OK

The customer service rep was extremely helpful.

4 years ago

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Reply from Maxlend

Hi Kristina,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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star star star star star

Phillip Stiegman Sierra Vista, AZ

They are exceptional with ease of use and prompt

4 years ago

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Reply from Maxlend

Hi Phillip,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

star star star star star

Joyce Haynie

The agent was efficient, never hurried, answered all questions, and very pleasant.

9 months ago

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Reply from Maxlend

Hi Joyce ,

Thank you for sharing your experience! We're delighted to hear that our agent was efficient, took the time to answer all your questions without rushing, and made the interaction pleasant for you. Providing attentive and respectful service is something we take pride in.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!

Best regards,
The MaxLend Team

May. 10th, 2025

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star star star star star

Doris

Customer service is great. I also like if you pay on time the next time the interest decreases.

10 months ago

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Reply from Maxlend

Hi Doris,

Thank you for your great review! We're glad to hear that you’ve had a positive experience with our customer service. We also appreciate you highlighting the benefit of on-time payments—our goal is to make borrowing more rewarding for our valued customers like you!

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Mar. 21st, 2025

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Review Source

star star star star star_border

Bandit

They work with you to find the best options. And if you have to miss a payment, they can help with that, too! They want you too succeeded.

1 year ago

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Reply from Maxlend

Hi Bandit,

Thank you for your thoughtful feedback! We’re so pleased to hear that you appreciate our commitment to working with customers to find the best options and providing support when unexpected situations arise. Helping our customers succeed is what drives us, and it’s great to know our efforts made a difference for you.

If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!

Best regards,
The MaxLend Team

Jan. 3rd, 2025

star star star star star

Carter Baby

I like how Maxlend was able to help me get my car fix. Because without my transportation I wouldn't be able to work.

1 year ago

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Reply from Maxlend

Hi Carter Baby,

Thank you for sharing your experience! We’re glad to hear that MaxLend was able to help you. It’s great to know our support made a difference in such an important aspect of your life.

If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!

Best regards,
The MaxLend Team

Aug. 29th, 2024

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star star star star star

Beverly

They were very honest and helpful. I will diffently use you again and tell all my friends about you. Thank you.

1 year ago

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Reply from Maxlend

Hi Beverly,

Thank you for your feedback! We're delighted to hear that you found our team honest and helpful. We're grateful for your willingness to use our services again and to recommend us to your friends. Your satisfaction is our priority.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024

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Pam Rozack

I would like them much better if the interest rates were much lower, but they have been there when I need them. Very courteous staff.

1 year ago

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Reply from Maxlend

Hi Pam Rozack,

Thank you for your feedback! We appreciate your honesty and understand your concern about the interest rates. We're glad to hear that we have been there for you when you needed us and that you found our staff to be very courteous.

Keep in mind at MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:

1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.

For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.

Jul. 18th, 2024

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Olga

I paid off one loan with them, when asked to delay a payment they could not delay at all and they charge amounts that are illegal but they are allowed only because they operate out of tribal land. Other wise they would be facing felony charges

1 year ago

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Reply from Maxlend

Hi Olga,

Thank you for sharing your experience with us! We truly appreciate you taking the time to share your experience, and we are sorry to hear that you were dissatisfied. Delivering exceptional service remains our utmost priority, and your feedback is invaluable as we strive to continually improve our products, services, and customer experiences.

To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM –87PM EST, Monday – Friday.


Warm regards,

MaxLend

Jun. 28th, 2024

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Review Source

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Lenwood Ross

Customer Review Video

1 year ago

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Reply from Maxlend

Hello Lenwood Ross,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Best regards,

Mar. 20th, 2024

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Frank Mandarano

I like the quick approval ,the terrific attitude of the cusyomer service agents and the ease of using yojr website.

2 years ago Edited May 22, 2024

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Reply from Maxlend

Dear Frank Mandarano,

We want to express our sincere gratitude for taking the time to provide us with an outstanding review! At MaxLend, our unwavering commitment is to deliver an exceptional service experience for our valued customers. It's truly rewarding to learn that you appreciate the excellent service we strive to provide.

Your satisfaction remains our top priority, and we eagerly look forward to the ongoing opportunity to serve you. If you have any questions or require assistance with your account, our team is readily available for you. You can reach us directly at info@maxlend.com or by calling us at 877-936-4336. Our dedicated support team is accessible 24 hours a day to address any inquiries you may have.

Your feedback is invaluable to us, and we are enthusiastic about the chance to continue meeting and exceeding your expectations. Thank you for choosing MaxLend!

Best regards,

Jan. 10th, 2024

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Nekima “REPOCHIC” Horton Lancaster, TX

Yes, I got the loan when I needed it; however, I will NEVER make this mistake again. I would not recommend anyone to use this service or any service like it. The fees are absolutely ridiculous. I clearly didn't understand the monthly options. I paid back 3x more than what I borrowed. Find another way to get the money you need, this is not it!

2 years ago

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Reply from Maxlend

Hi Nekima,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.

Nov. 7th, 2023

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Chad Grycza Maumee, OH

Customer Service was excellent I just wish I would have received a confirmation email about my payoff.

2 years ago

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Reply from Maxlend

Hi Chad,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's truly gratifying to hear that you enjoyed our excellent customer service.

If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.

Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.

Best regards,

MaxLend

Oct. 31st, 2023

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Trisha Setters Houston, TX

I like that I can just fill out application online and it only takes one phone call to get everything worked out.

2 years ago

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Reply from Maxlend

Hi Trisha Setters,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Sep. 21st, 2023

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Patricia David

The customer service rep understood my issue. He was easy to talk to and he solved my problem in this one phone call

2 years ago

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Reply from Maxlend

Hi Patricia David,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 14th, 2023