Maxlend
4.0
7.6
Overall Score
Verified Customer
Review Source
Francisco
10 months ago
Reply from Maxlend
Thank you for your feedback! We’re glad we could provide a quick solution to your urgent cash need. Being there for our customers when they need us most is always our priority.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Verified Customer
Review Source
Edna
10 months ago
Reply from Maxlend
Thank you for sharing your feedback! We’re glad to hear that you appreciated our service and the support we provided throughout your loan process. Making the lending experience smooth and helpful for our customers is always our goal.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Verified Customer
Review Source
David
11 months ago
Reply from Maxlend
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had a great experience and that our team has been there to support your needs. Providing reliable service and being available when you need us most is what we strive for every day.
If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out to us at info@maxlend.com or 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Aug. 15th, 2025
Verified Customer
Review Source
Amber
1 year ago
Reply from Maxlend
Thank you for your kind words! We're so glad to hear that you had a great experience and that our team provided clear and thorough explanations throughout the process. Exceptional customer service is something we take great pride in, and your feedback means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
May. 26th, 2025
Verified Customer
Review Source
User123
1 year ago
Reply from Maxlend
Thank you for the amazing feedback! We’re so happy to hear that you found us easy to work with and appreciated the transparency in our process. Knowing you felt confident with no hidden costs truly means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
May. 26th, 2025
Verified Customer
Review Source
Rachelle
1 year ago
Reply from Maxlend
Thank you for sharing your experience! We’re so happy to hear that the representative you spoke with was friendly and helpful. Providing warm and supportive service is what we strive for, and we’re thrilled to know you would choose to work with us again.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Apr. 28th, 2025
Verified Customer
Review Source
Michael Moore
1 year ago
Reply from Maxlend
We're so glad we could help you and your four-legged friend with your vet bills! It’s great to hear that your experience was smooth and without surprises. Thank you for trusting us—we appreciate you!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Apr. 3rd, 2025
Verified Customer
Review Source
Susan
1 year ago
Reply from Maxlend
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with MaxLend. We’re committed to providing excellent service, and it’s great to know we’ve been able to meet your needs.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 28th, 2025
Verified Customer
Review Source
Kimmie Burton
1 year ago
Reply from Maxlend
Thank you for your kind words! We’re thrilled to hear that your experience with MaxLend has been so positive. Knowing we could be there to help when you needed it means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 17th, 2025
Verified Customer
Review Source
Eric
1 year ago
Reply from Maxlend
Thank you for sharing your feedback! We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 14th, 2025
Verified Customer
Review Source
Stephanie
1 year ago
Reply from Maxlend
Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with MaxLend and appreciate your recommendations to friends and family. It’s always our goal to provide fast, reliable, and friendly service, and your kind words reinforce our commitment to making borrowing as smooth as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Verified Customer
Review Source
Yvette
1 year ago
Reply from Maxlend
Thank you for sharing your experience! We're thrilled to hear that you found our service prompt, clear, and detailed. It's great to know that we were able to assist you effectively.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Verified Customer
Review Source
Elizabeth
1 year ago
Reply from Maxlend
Thank you for your feedback! We’re glad to hear the loan was helpful to you and appreciate your continued trust in our services. We understand your concern about lower APR, and we’d be happy to review your account and explain how our reward program works to save you and interest and fees.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Dec. 9th, 2024
Verified Customer
Review Source
Lynette
1 year ago
Reply from Maxlend
Thank you for your kind words! We're thrilled to hear that you had a great experience speaking with our customer service representative. We're glad she was able to assist you in a professional and enjoyable manner.
If you ever need further assistance or have any questions, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Oct. 2nd, 2024
Verified Customer
Review Source
Olivia
1 year ago
Reply from Maxlend
Thank you for your wonderful feedback! We're thrilled to hear that you found the process quick and easy. Your recommendation means a lot to us, and we're grateful for your support.
If you have any further questions or need assistance in the future, feel free to contact us at info@maxlend.com or call 877-936-4336. We're always happy to help!
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Robert Daughton
1 year ago
Reply from Maxlend
Thank you for your kind words! We're delighted to hear that you’ve had such a positive experience with our prompt responses to your application and our team's willingness to assist. Ensuring a smooth and supportive process for you is always our priority.
If you have any further questions or need any additional help, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to assist you!
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Herman
1 year ago
Reply from Maxlend
Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!
If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Wendy
1 year ago
Reply from Maxlend
Thank you for your feedback! We're happy to hear that accessing funds was easy and quick for you, especially as a returning customer. We strive to make the process as smooth as possible for our valued customers.
If you have any further questions or need assistance, feel free to reach out at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Kathleen
1 year ago
Reply from Maxlend
Thank you for your feedback! We're delighted to hear that you found our customer service very helpful . Our goal is to provide excellent support to our customers.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regard
Aug. 10th, 2024
Verified Customer
Review Source
Brooke
1 year ago
Reply from Maxlend
Thank you for your feedback! We're thrilled to hear that you found the process simple. We look forward to assisting you with your future loans.
If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.
Warm regards,
The MaxLend Team
Aug. 8th, 2024
Verified Customer
Review Source
Teresa
1 year ago
Reply from Maxlend
Thank you for your review! We're glad to hear that you found the application process easy and that your funds were received quickly. It's our goal to be there for our customers.
If you need any assistance or have questions, don't hesitate to contact us at info@maxlend.com or call 877-936-4336. We're here 24/7 to help.
Warm regards,
The MaxLend Team
Aug. 8th, 2024
Verified Customer
Review Source
Angelique Wallace
1 year ago
Reply from Maxlend
Thank you for your feedback! We're delighted to hear that you received excellent service and found our service convenient. Providing excellent service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 31st, 2024
Verified Customer
Review Source
Dave
2 years ago
Reply from Maxlend
Thank you for sharing your feedback with us. We are thrilled to hear about your positive experience with our service.
It's important to emphasize that you are not obligated to maintain the loan for its entire term.
You have the flexibility to take advantage of two options:
Pay off the loan early with no prepayment penalties to save on interest.
Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
These options are outlined in your loan agreement, which you can access at any time by logging into your MaxLend account. We are also available to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Thank you once again for your feedback. We value your business and are here to assist you.
Best regards,
May. 8th, 2024
Verified Customer
Review Source
Hector
2 years ago
Reply from Maxlend
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, as outlined in the loan agreement, you are never obligated to retain the loan for its entire duration. We acknowledge that you chose to utilize the option to pay off your loan early, which effectively saved you on interest costs. Additionally, you also had the option to make additional payments toward the principal balance, which would have further reduced interest costs and shortened the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
Apr. 26th, 2024
Verified Customer
Review Source
Timothy
2 years ago
Reply from Maxlend
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Mar. 27th, 2024
Verified Customer
Review Source
Troy
2 years ago
Reply from Maxlend
Mar. 27th, 2024
Verified Customer
Review Source
Fardrell
2 years ago
Reply from Maxlend
We sincerely appreciate your outstanding review! At MaxLend, our dedicated team is committed to delivering the highest level of service, and we are delighted to learn that you value our excellent customer service.
If you ever have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.
Your feedback is invaluable to us, and we look forward to the ongoing opportunity to serve you. Thank you for choosing MaxLend!
Best regards,
Jan. 11th, 2024
Verified Customer
Review Source
Joshua North Canton, OH
2 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing our customers with the best possible service experience. It is great to hear that you are pleased with our fast and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Dec. 22nd, 2023
Verified Customer
Review Source
Ronnie Wooten Kyle, TX
2 years ago
Reply from Maxlend
Dec. 19th, 2023
Verified Customer
Review Source
Otto Green
2 years ago
Reply from Maxlend
Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.
We value your feedback and eagerly anticipate the opportunity to continue serving you.
Best regards,
Dec. 13th, 2023
Verified Customer
Review Source
Mary Huntsville, AL
2 years ago
Reply from Maxlend
We sincerely appreciate your glowing review! Ensuring the highest level of service for our customers is our top priority, and we're thrilled to hear that you had an excellent experience with our customer service team.
Your satisfaction is truly rewarding for us!
If you ever have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day.
Thank you once again!
Dec. 4th, 2023
Verified Customer
Review Source
Cynthia Richardson Chicago, IL
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Debra Lyda Arden, NC
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
David Rainbow City, AL
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Stuart Witt Port Saint Lucie, FL
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Kim Morrison Wellington, KS
4 years ago
Reply from Maxlend
Thank you for your review! We take great pride in providing the best possible service experience for our customers.
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Mar. 4th, 2022
Verified Customer
Review Source
Veronica Kren Fairhope, AL
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Yolanda Cosme Dade City, FL
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Jude Lee Essien Florence, KY
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 23rd, 2022
Verified Customer
Review Source
Fabian Ramirez Big Lake, TX
4 years ago
Reply from Maxlend
Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 24th, 2022
Verified Customer
Review Source
Scott Bohnhoff Hughesville, MD
4 years ago
Reply from Maxlend
Thank you for taking the time to share your experience. Your feedback is important to us! Kindly note you are able to change your scheduled due date based on the date your income is received by calling us at 877-936-4336 or by sending us documented confirmation of the changes that were done.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 23rd, 2022
Verified Customer
Review Source
Shenika Webb Carteret, NJ
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
SYLVIA GRIJALVA Tucson, AZ
4 years ago
Reply from Maxlend
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
Cassandra Ruffin Akron, OH
4 years ago
Reply from Maxlend
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
John lilly Kansas City, MO
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick process and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 10th, 2022
Verified Customer
Review Source
Shannon Busby Hollister, MO
4 years ago
Reply from Maxlend
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Jan. 12th, 2022
Review Source
Yvonne
9 months ago
Reply from Maxlend
Thank you for sharing your feedback. We’re glad we could be there for you. We understand your concerns about the interest rate, and we want you to keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:
Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.
Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.
If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Oct. 29th, 2025
Howard Higgerson
9 months ago Edited September 26, 2025
Reply from Maxlend
Thank you for sharing your feedback. We understand your concern regarding the repayment amount. At MaxLend, we strive to provide transparency and fully disclose all loan terms—including the Annual Percentage Rate (APR), repayment schedule, finance charges, and total repayment amount—so customers can make informed decisions.
We want to remind you that we offer flexible repayment options to help manage your loan more comfortably:
Early Payoff – You can pay off your loan at any time with no prepayment penalties, which can save you significantly on interest.
Additional Principal Payments – You can make extra payments toward your principal balance, reducing total interest paid and shortening the life of the loan.
If you have questions about your current loan, and repayment options please don’t hesitate to reach out. You can contact us at 855-201-4677 or custadvocate@maxlend.com—we’re always happy to help!
Best regards,
The MaxLend Team
Sep. 30th, 2025
Dwayne Melton
1 year ago
Reply from Maxlend
Thank you for your thoughtful feedback! We're so glad to hear that you found the loan process simple and the terms clearly explained. It’s also wonderful to know our customer service team has been consistently pleasant and knowledgeable—that’s exactly the experience we strive to provide!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
May. 26th, 2025
Review Source
William Isgar
1 year ago
Reply from Maxlend
Thank you for sharing your experience with us. We’re glad to hear that you had positive experiences with MaxLend in the past and congratulations on successfully paying off your previous loan! We are disappointed to hear we did not meet your expectations regarding this loan.
Loan amounts are determined by a variety of factors during our underwriting process, and sometimes they can change based on updated information received during the verbal verification process. At MaxLend, we also offer promotional rates from time to time, which allow customers to qualify for increased loan amounts, and we’re always excited to share those opportunities when they are available.
We’re happy that we were still able to assist you with completing your new loan and would love the opportunity to continue supporting your financial needs. If you have any questions or would like to discuss your account in more detail, please reach out to us at info@maxlend.com or call 877-936-4336.
Thank you again for choosing MaxLend — we value your trust and hope to serve you again in the future.
Best regards,
The MaxLend Team
Apr. 28th, 2025
