Maxlend
4.0
7.5
Overall Score
Caroline Lilly Stratton, CO
This company is crazy. I qualified for $650, I appreciate that since I needed the help at the time. Spoke with the rep that only said “your payments will be $85, but I need you to go log in and e sign” NEVER once telling me my payments were $85 every week for the next 6 months or that my interest rate was 600+ percent, or that I “authorize” them to sign my name on checks to withdraw money from my accounts, didn’t even tell me what I was e signing...yeah, I signed a contract without even knowing it and they WILL call your workplace without even trying your personal number. Even if they are told not to.
6 years ago
Reply from Maxlend
Hello Caroline,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jul. 15th, 2020
Vanessa Healey Denver, CO
Hello my name is Vanessa Healey,
I borrowed about $ 600.00 for these people. It came time to almost be done with my payment, I needed additional help so we made a plan to make a final plan of 150.00. So my last payment came out on the 19th now they took another payment today . Then set a text message to me that told me I am 15days late. When I called them they told me that it was in the notes that my last and final payment is for August the 2nd . This is not true they said my last payment was on the 19th of July. Now they turned around and say in fact my last payment is today, and then sent me a text message that said I am 15 days past due. How dare they take advantage of this single Mom the loan was not worth it. My fight for my money is not worth it. Do not go with this company they are scammers. They are not worth even the one star I had to give them due to the system. Horrible company!
6 years ago
GLEN Indianapolis, IN
I'm am very disappointed. This company is a scam they are thieves. The company's goal is to steal as much of your money as possible. I borrowed 1000.00 they said I have 6 Payments of 523.35 WTF .I agreed to pay them and All they wanted to do is tell me what I'm going to pay if I paid today it would be 1500 plus the 523.35 but I don't have that kind of money. These people are not going to do anything except steal YOUR MONEY. NO MATTER HOW DESPERATE YOU ARE DON'T I REPEAT DON'T TRUST THESE PEOPLE THEY LIE STEAL AND TELL YOU WHAT YOU ARE going to do I SAID THAT'S NOT HAPPENING DIRTY ROTTEN Liars thieves THEY PRAY ON THOSE WHO ARE IN NEED BUT WHAT EVER YOU DO DON'T EVEN CALL THESE PREDATORS
6 years ago
Mimi Betancourt Englishtown, NJ
These people are criminals! How can they live with themselves ripping off people who are in need. Completely misleading. Completely unjustified and dishonest! I wanted to take out a loan for $900 and was on the phone with a rep for quite some time trying to get her to give me an exact interest rate number of this loan. After much time, she told me i would pay $20 on every $100, so I would be paying back $180 on the $900. I agreed, but in order to get the loan, i had to sign a contract online first and then they would send me the contract with the payment arrangement. After months of bi weekly payments automatically deducted from my account, I realized the loan should have been paid in full. I go online to check the account status and it said is had recurring payments still due every 2 weeks of $260 until November! So I would actually be paying $4000 in interest on a $900 loan. Who the HECK does that?! No one in their right mind would do such a thing when you're taking the loan to get out of a debt in the first place!
For the record. I have paid back the $900 and another $260 on top of that. So my debt is paid but they are threatening to send this to collections and have called my job two days in row. I want to stop this company from hurting people. They should not be allowed to this! Aren't there any laws to protect me, us?!! . They are a FRAUD. Women working for this company on top of that! Shame on them for scamming people for a living. What goes around comes around ladies.
MIMI
7 years ago
Disappointed Teacher
MaxLend is horrible. They lie on the phone and never mention the interest rate and how SKYROCKETED it is. Rude people, no respect for people with financial stress, very disappointing. I would NEVER recommend them-even to my worst enemy. We paid over double to borrow some money-they know they are scamming people and do not give a care about anyone but themselves. They are accountable for all of the innocent folks they have tricked. We are still in debt because they added to our financial burden, instead of relieving it. Both my husband and I are hardworking and contribute back to the society-they even lied about being an Indian Reservation. Later, we found out that indeed they are affiliated with one and their laws are somewhat different-so that is how they keep getting away with hurting their borrowers. The only reason I gave 1 start is because I was unable to select a 0.
7 years ago
Patty Zephyrhills, FL
Do not borrow $ from this company do something else it's a rip off I borrowed $925.00 because I needed repairs on my car so I could get to work and I needed it fast I already missed a week of work do to my car being out of commission anyway by the time it a all said and done I'll be paying back $3,600.00 on a $925.00 borrowed loan well that's not going to happen I paid 1,200 back to the company I cancelled the auto debit so no more $ is coming out my acct they can take me to court I guess but there not getting another dime from me I feel this business is awful and they take advantage of people in a bad situation.
7 years ago
Verified Customer
Review Source
Marylou
They were very helpful in explaining how it works
8 months ago
Reply from Maxlend
Hi Marylou,
Thank you for your feedback! We’re glad to hear that our team was able to clearly explain the process and help you understand how everything works. Providing clear and helpful guidance is always our priority.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Thank you for your feedback! We’re glad to hear that our team was able to clearly explain the process and help you understand how everything works. Providing clear and helpful guidance is always our priority.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Verified Customer
Review Source
Edna
Their service of working with you for a loan.
8 months ago
Reply from Maxlend
Hi Edna,
Thank you for sharing your feedback! We’re glad to hear that you appreciated our service and the support we provided throughout your loan process. Making the lending experience smooth and helpful for our customers is always our goal.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Thank you for sharing your feedback! We’re glad to hear that you appreciated our service and the support we provided throughout your loan process. Making the lending experience smooth and helpful for our customers is always our goal.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Verified Customer
Review Source
David
Great service and always there for your needs!
9 months ago
Reply from Maxlend
Hi David,
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had a great experience and that our team has been there to support your needs. Providing reliable service and being available when you need us most is what we strive for every day.
If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out to us at info@maxlend.com or 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had a great experience and that our team has been there to support your needs. Providing reliable service and being available when you need us most is what we strive for every day.
If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out to us at info@maxlend.com or 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Aug. 15th, 2025
Lynne Carson
I only needed to borrow $400 and you guys wanna charge me over $1900 over $2000 with interest. This is my first experience borrowing any money and it will be my last. This is a scam.
7 months ago
Reply from Maxlend
Hi Lynne,
Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.
At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.
Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:
Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.
Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.
If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.
At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.
Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:
Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.
Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.
If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Oct. 29th, 2025
Herbert
I liked the friendliness of the agent who helped me and the easiness of the whole process .
8 months ago
Reply from Maxlend
Hi Herbert,
Thank you for sharing your experience! We’re delighted to hear that you appreciated the friendliness of our agent and found the loan process easy and straightforward. Providing helpful and supportive service is always our goal.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re delighted to hear that you appreciated the friendliness of our agent and found the loan process easy and straightforward. Providing helpful and supportive service is always our goal.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Verified Customer
Review Source
Rachelle
The lady i talked to was very friendly and helpful. I'll definitely use you again.
1 year ago
Reply from Maxlend
Hi Rachelle,
Thank you for sharing your experience! We’re so happy to hear that the representative you spoke with was friendly and helpful. Providing warm and supportive service is what we strive for, and we’re thrilled to know you would choose to work with us again.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re so happy to hear that the representative you spoke with was friendly and helpful. Providing warm and supportive service is what we strive for, and we’re thrilled to know you would choose to work with us again.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Apr. 28th, 2025
Verified Customer
Review Source
Michael Moore
No surprises . Helped my 4 legged bud and I pay some vet bills. Thanks yall!
1 year ago
Reply from Maxlend
Hi Michael,
We're so glad we could help you and your four-legged friend with your vet bills! It’s great to hear that your experience was smooth and without surprises. Thank you for trusting us—we appreciate you!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
We're so glad we could help you and your four-legged friend with your vet bills! It’s great to hear that your experience was smooth and without surprises. Thank you for trusting us—we appreciate you!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Apr. 3rd, 2025
Verified Customer
Review Source
Susan
I absolutely love maxlend best loan company o have worked with
1 year ago
Reply from Maxlend
Hi Susan,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with MaxLend. We’re committed to providing excellent service, and it’s great to know we’ve been able to meet your needs.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with MaxLend. We’re committed to providing excellent service, and it’s great to know we’ve been able to meet your needs.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 28th, 2025
Verified Customer
Review Source
Kimmie Burton
Amazing company to work with. Always there to help when you need it!
1 year ago
Reply from Maxlend
Hi Kimmie,
Thank you for your kind words! We’re thrilled to hear that your experience with MaxLend has been so positive. Knowing we could be there to help when you needed it means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We’re thrilled to hear that your experience with MaxLend has been so positive. Knowing we could be there to help when you needed it means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 17th, 2025
Verified Customer
Review Source
Eric
Interest rates are bit high, but still would use it for emergencies
1 year ago
Reply from Maxlend
Hi Eric,
Thank you for sharing your feedback! We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your feedback! We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 14th, 2025
Verified Customer
Review Source
Stephanie
Maxlend is awesome, I recommend this company to all my friends and family!
1 year ago
Reply from Maxlend
Hi Stephanie,
Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with MaxLend and appreciate your recommendations to friends and family. It’s always our goal to provide fast, reliable, and friendly service, and your kind words reinforce our commitment to making borrowing as smooth as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with MaxLend and appreciate your recommendations to friends and family. It’s always our goal to provide fast, reliable, and friendly service, and your kind words reinforce our commitment to making borrowing as smooth as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Verified Customer
Review Source
Yvette
Great prompt service! Very clear and detailed. Helped out a lot.
1 year ago
Reply from Maxlend
Hi Yvette,
Thank you for sharing your experience! We're thrilled to hear that you found our service prompt, clear, and detailed. It's great to know that we were able to assist you effectively.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We're thrilled to hear that you found our service prompt, clear, and detailed. It's great to know that we were able to assist you effectively.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Verified Customer
Review Source
Elizabeth
I appreciate the loan how it did help however this is my second loan no discount or low APR I didn't understand that.
1 year ago
Reply from Maxlend
Hi Elizabeth,
Thank you for your feedback! We’re glad to hear the loan was helpful to you and appreciate your continued trust in our services. We understand your concern about lower APR, and we’d be happy to review your account and explain how our reward program works to save you and interest and fees.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for your feedback! We’re glad to hear the loan was helpful to you and appreciate your continued trust in our services. We understand your concern about lower APR, and we’d be happy to review your account and explain how our reward program works to save you and interest and fees.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Dec. 9th, 2024
Verified Customer
Review Source
Lynette
Professional customer service was great. Enjoy speaking with her.
1 year ago
Reply from Maxlend
Hi Lynette,
Thank you for your kind words! We're thrilled to hear that you had a great experience speaking with our customer service representative. We're glad she was able to assist you in a professional and enjoyable manner.
If you ever need further assistance or have any questions, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We're thrilled to hear that you had a great experience speaking with our customer service representative. We're glad she was able to assist you in a professional and enjoyable manner.
If you ever need further assistance or have any questions, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Oct. 2nd, 2024
Verified Customer
Review Source
Olivia
It was a quick and easy process. I would recommend this company.
1 year ago
Reply from Maxlend
Hi Olivia,
Thank you for your wonderful feedback! We're thrilled to hear that you found the process quick and easy. Your recommendation means a lot to us, and we're grateful for your support.
If you have any further questions or need assistance in the future, feel free to contact us at info@maxlend.com or call 877-936-4336. We're always happy to help!
Best regards,
The MaxLend Team
Thank you for your wonderful feedback! We're thrilled to hear that you found the process quick and easy. Your recommendation means a lot to us, and we're grateful for your support.
If you have any further questions or need assistance in the future, feel free to contact us at info@maxlend.com or call 877-936-4336. We're always happy to help!
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Robert Daughton
they are always prompt with their answer to my application and willing to help.
1 year ago
Reply from Maxlend
Hi Robert Daughton,
Thank you for your kind words! We're delighted to hear that you’ve had such a positive experience with our prompt responses to your application and our team's willingness to assist. Ensuring a smooth and supportive process for you is always our priority.
If you have any further questions or need any additional help, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to assist you!
Best regards,
The MaxLend Team
Thank you for your kind words! We're delighted to hear that you’ve had such a positive experience with our prompt responses to your application and our team's willingness to assist. Ensuring a smooth and supportive process for you is always our priority.
If you have any further questions or need any additional help, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to assist you!
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Herman
Maxlend was quick and easy.Customer service was very knowledgeable and hand
1 year ago
Reply from Maxlend
Hi Herman,
Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!
If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!
If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Wendy
Easy and quick to access funds. Even easier if you are already a customer.
1 year ago
Reply from Maxlend
Hi Wendy,
Thank you for your feedback! We're happy to hear that accessing funds was easy and quick for you, especially as a returning customer. We strive to make the process as smooth as possible for our valued customers.
If you have any further questions or need assistance, feel free to reach out at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We're happy to hear that accessing funds was easy and quick for you, especially as a returning customer. We strive to make the process as smooth as possible for our valued customers.
If you have any further questions or need assistance, feel free to reach out at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Kathleen
Great customer service . Very helpful representative on the phones.
1 year ago
Reply from Maxlend
Hi Kathleen,
Thank you for your feedback! We're delighted to hear that you found our customer service very helpful . Our goal is to provide excellent support to our customers.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regard
Thank you for your feedback! We're delighted to hear that you found our customer service very helpful . Our goal is to provide excellent support to our customers.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regard
Aug. 10th, 2024
Verified Customer
Review Source
Brooke
They made it very simple and will be using them again my loans.
1 year ago
Reply from Maxlend
Hi Brooke,
Thank you for your feedback! We're thrilled to hear that you found the process simple. We look forward to assisting you with your future loans.
If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.
Warm regards,
The MaxLend Team
Thank you for your feedback! We're thrilled to hear that you found the process simple. We look forward to assisting you with your future loans.
If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.
Warm regards,
The MaxLend Team
Aug. 8th, 2024
Verified Customer
Review Source
Teresa
It is very easy to apply for funds. It is also quick to receive your funds.
1 year ago
Reply from Maxlend
Hi Teresa,
Thank you for your review! We're glad to hear that you found the application process easy and that your funds were received quickly. It's our goal to be there for our customers.
If you need any assistance or have questions, don't hesitate to contact us at info@maxlend.com or call 877-936-4336. We're here 24/7 to help.
Warm regards,
The MaxLend Team
Thank you for your review! We're glad to hear that you found the application process easy and that your funds were received quickly. It's our goal to be there for our customers.
If you need any assistance or have questions, don't hesitate to contact us at info@maxlend.com or call 877-936-4336. We're here 24/7 to help.
Warm regards,
The MaxLend Team
Aug. 8th, 2024
Verified Customer
Review Source
Angelique Wallace
I Liked Using MAXLEND and They are Very Convenient For My Needs.
1 year ago
Reply from Maxlend
Hi Angelique Wallace,
Thank you for your feedback! We're delighted to hear that you received excellent service and found our service convenient. Providing excellent service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're delighted to hear that you received excellent service and found our service convenient. Providing excellent service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 31st, 2024
Verified Customer
Review Source
Dave
Fast reliable interest little high but its ok great help thanks
2 years ago
Reply from Maxlend
Hello Dave,
Thank you for sharing your feedback with us. We are thrilled to hear about your positive experience with our service.
It's important to emphasize that you are not obligated to maintain the loan for its entire term.
You have the flexibility to take advantage of two options:
Pay off the loan early with no prepayment penalties to save on interest.
Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
These options are outlined in your loan agreement, which you can access at any time by logging into your MaxLend account. We are also available to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Thank you once again for your feedback. We value your business and are here to assist you.
Best regards,
Thank you for sharing your feedback with us. We are thrilled to hear about your positive experience with our service.
It's important to emphasize that you are not obligated to maintain the loan for its entire term.
You have the flexibility to take advantage of two options:
Pay off the loan early with no prepayment penalties to save on interest.
Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
These options are outlined in your loan agreement, which you can access at any time by logging into your MaxLend account. We are also available to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Thank you once again for your feedback. We value your business and are here to assist you.
Best regards,
May. 8th, 2024
Verified Customer
Review Source
Hector
Dislike very high interest rates, it’s way to high even predatory for those who cannot pay loan of quickly
2 years ago
Reply from Maxlend
Hi Hector,
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, as outlined in the loan agreement, you are never obligated to retain the loan for its entire duration. We acknowledge that you chose to utilize the option to pay off your loan early, which effectively saved you on interest costs. Additionally, you also had the option to make additional payments toward the principal balance, which would have further reduced interest costs and shortened the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, as outlined in the loan agreement, you are never obligated to retain the loan for its entire duration. We acknowledge that you chose to utilize the option to pay off your loan early, which effectively saved you on interest costs. Additionally, you also had the option to make additional payments toward the principal balance, which would have further reduced interest costs and shortened the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
Apr. 26th, 2024
Verified Customer
Review Source
Timothy
Very nice customer service. Easy to work with and very helpful.
2 years ago
Reply from Maxlend
Hello Timothy,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Mar. 27th, 2024
Verified Customer
Review Source
Troy
The fast and easy service. The people were helpful and polite
2 years ago
Reply from Maxlend
Hi Troy, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,
Mar. 27th, 2024
Verified Customer
Review Source
Fardrell
Hi, great company to do business with and great customer service.
2 years ago
Reply from Maxlend
Hi Fardrell,
We sincerely appreciate your outstanding review! At MaxLend, our dedicated team is committed to delivering the highest level of service, and we are delighted to learn that you value our excellent customer service.
If you ever have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.
Your feedback is invaluable to us, and we look forward to the ongoing opportunity to serve you. Thank you for choosing MaxLend!
Best regards,
We sincerely appreciate your outstanding review! At MaxLend, our dedicated team is committed to delivering the highest level of service, and we are delighted to learn that you value our excellent customer service.
If you ever have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.
Your feedback is invaluable to us, and we look forward to the ongoing opportunity to serve you. Thank you for choosing MaxLend!
Best regards,
Jan. 11th, 2024
Verified Customer
Review Source
Joshua North Canton, OH
It’s easy to get a loan from them and you get the money the next day
2 years ago
Reply from Maxlend
Hi Joshua,
Thank you for an outstanding review! We take great pride in providing our customers with the best possible service experience. It is great to hear that you are pleased with our fast and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing our customers with the best possible service experience. It is great to hear that you are pleased with our fast and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Dec. 22nd, 2023
Verified Customer
Review Source
Ronnie Wooten Kyle, TX
Very easy to apply
Friendly Staff
I would recommend Maxlend!!!!
2 years ago
Reply from Maxlend
Hi Ronnie Wooten, Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service. If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day. We value your feedback and eagerly anticipate the opportunity to continue serving you. Best regards,
Dec. 19th, 2023
Verified Customer
Review Source
Otto Green
Great support and service!!! Access to services is very easy as well!
2 years ago
Reply from Maxlend
Hi Otto Green,
Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.
We value your feedback and eagerly anticipate the opportunity to continue serving you.
Best regards,
Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.
We value your feedback and eagerly anticipate the opportunity to continue serving you.
Best regards,
Dec. 13th, 2023
Verified Customer
Review Source
Mary Huntsville, AL
The person who answers the phone is always pleasant The make you enjoy doing business with them.
2 years ago
Reply from Maxlend
Dear Mary,
We sincerely appreciate your glowing review! Ensuring the highest level of service for our customers is our top priority, and we're thrilled to hear that you had an excellent experience with our customer service team.
Your satisfaction is truly rewarding for us!
If you ever have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day.
Thank you once again!
We sincerely appreciate your glowing review! Ensuring the highest level of service for our customers is our top priority, and we're thrilled to hear that you had an excellent experience with our customer service team.
Your satisfaction is truly rewarding for us!
If you ever have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day.
Thank you once again!
Dec. 4th, 2023
Verified Customer
Review Source
Veronica Kren Fairhope, AL
Your customer service personnel are easy to work with and they are courteous.
4 years ago
Reply from Maxlend
Hi Veronica,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Cynthia Richardson Chicago, IL
It was very easy to do the young lady was very knowledgeable.
4 years ago
Reply from Maxlend
Hi Cynthia,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Stuart Witt Port Saint Lucie, FL
Excellent company to deal with. Customer service is above and beyond
4 years ago
Reply from Maxlend
Hi Stuart,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Debra Lyda Arden, NC
Easy work with and friendly people and always there when l ner
4 years ago
Reply from Maxlend
Hi Debra,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Yolanda Cosme Dade City, FL
I have never had any problem, staff is always so nice and helpful
4 years ago
Reply from Maxlend
Hi Yolanda,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
David Rainbow City, AL
Easy to use, very very very nice and very very helpful with my questions
4 years ago
Reply from Maxlend
Hi David,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Kim Morrison Wellington, KS
I believe the interest rate is just a little bit too expensive but you catch people in a bad time and they need you
4 years ago
Reply from Maxlend
Hi Kim,
Thank you for your review! We take great pride in providing the best possible service experience for our customers.
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for your review! We take great pride in providing the best possible service experience for our customers.
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Mar. 4th, 2022
Verified Customer
Review Source
Jude Lee Essien Florence, KY
Easy and simple and with some few hours my money is in my account.
4 years ago
Reply from Maxlend
Hi Jude,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 23rd, 2022
Verified Customer
Review Source
Fabian Ramirez Big Lake, TX
Twice Maxlend debited my bank for the entire balance before even making my first payment and caused me overdraft fees because of those debits Maxlend without my permission!
4 years ago
Reply from Maxlend
Hi Fabin,
Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 24th, 2022
Verified Customer
Review Source
Scott Bohnhoff Hughesville, MD
Your policies are inflexible! I needed to change my draw date but the ONLY way you seem to take the customers word for it is get an official letter from my employer.
4 years ago
Reply from Maxlend
Hi Scott,
Thank you for taking the time to share your experience. Your feedback is important to us! Kindly note you are able to change your scheduled due date based on the date your income is received by calling us at 877-936-4336 or by sending us documented confirmation of the changes that were done.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us! Kindly note you are able to change your scheduled due date based on the date your income is received by calling us at 877-936-4336 or by sending us documented confirmation of the changes that were done.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 23rd, 2022
Verified Customer
Review Source
SYLVIA GRIJALVA Tucson, AZ
Easy truthful can always count on what I owe without surprises.
4 years ago
Reply from Maxlend
Hi Sylvia,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
Shenika Webb Carteret, NJ
Because they are very professional never had any problems with them
4 years ago
Reply from Maxlend
Hi Shenika,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
Cassandra Ruffin Akron, OH
They are always there when I need them and very customer friendly
4 years ago
Reply from Maxlend
Hi Cassandra,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
