Name: Maxlend
Rating: 4.3

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D Man St Louis, MO

All the positive reviews and fake, they pay people to post positive reviews. These guys are a scam and should be shut down. Horrible experience after being on the phone with them a total of 2 hours today! Being approved 3 different times, verifying all my info 5-6 times over the call. They approved and sent over the loan docs, after signing them I realized they had the wrong routing number the loan docs after I signed, even though I told them 4 different times the correct one. While on the call they said they had to verify my income and business phone yet again that make 6-7 times I verified it. So approved for a loan, (yea insane interest but works if you pay it off fast), loan docs signed and banking info given. Only to be told they have to yet again verify things after the approved, signed the docs! WOW insane! How do you verify, approve, sign all the loan docs and congratulated with the loan by agent and that the loan will be sent in the morning? Then turn around and ask for the same info yet again after 2 hours on the phone and say they wont fund unless they verify things that have already been verify hence why I was sent loan docs and loan setup. Do not, and I relate do not do business with them. They need to be shut down and will also be reported everywhere.

2 years ago

Reply from Maxlend

We appreciate your review. Your feedback is important to us. Please email us directly at ombudsman@maxlend.com with the details of your experience and we will escalate your concerns. If you prefer to speak with us over the phone, we are available at 855-201-4677 from 7AM – 7PM CT, Monday – Friday.

Feb. 11th, 2022

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Someone who cares Plaquemine, LA

This company is a rip off, I was referred to them by LendUp who were no longer servicing loans but was food at what they did when they serviced them, I guess they didn’t do research before referring their customers over to such a horrible company. Customer Service Reps tells you lies and tweak the repayment schedules to what you ask for until you get the paperwork it’s something different and they say it couldn’t be changed, they lie about the interest rate to get your business and then say they can’t be sued or anything because it’s more than one affiliate involved, ok when you make you suit be sure to include all of the affiliates names, all they will get from me is what I owe and maybe an extra 95 for the interest and that’s that!!!!! Now sue me if you want to I would love to be in court with y’all just so y’all can expose yourselves.

2 years ago

Reply from Maxlend

Hello,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Jan. 26th, 2022

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Leeann Talbot Orlando, FL

Maxlend is usually available, when I am seeking alone and I am very grateful for that! However, I believe the percentage rates for returning customers loans should decrease a lot more.

2 years ago Edited August 17, 2024

Reply from Maxlend

Hi Leeann,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jan. 18th, 2022

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Rachel Santana

My husband put in for a loan got approved and we haven't received the $$. The loan was approved on a Friday we were told we would have the funds Monday morning. He called and spoke with 3 different people whom said wait until 5pm then they will contact the bank.. the bank closes at 5pm... im already being charged interest on a loan that I have not received. Hopefully the $$ will be deposited today but it has been more than 8 hours and still no funds... I was hoping to be like all the other reviews that I got the funding in an hour bc if that was the case this would be 5 stars.. im disappointed

2 years ago

Reply from Maxlend

Hi Rachel,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Nov. 17th, 2021

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HMM Monroe, NC

We have used them before and had NO problems. So when we needed some money with all this quarantine business we didn't hesitate to get a loan through them. This time is a different story unfortunately..... they have continued to take the payment out on the OPPOSITE week then planned. Which results in overdrawing our bank account and having to pay overdraft fees with the bank. When calling to fix that problem either were told it will be fixed or for some reason they can never get the computer system to work properly and pull up our account. BUT we have been just dealing with it and trying to get the loan paid off. Recently they took out a HUGE chunk of money which was not the agreed bi-weekly amount (which we have been paying even on the wrong week). I don't care what situation we are in we will never use this company again. Even with the high interest rate and everything I was ok with it all for the simple fact that we used them before with no problem and they can quickly get us money. Never again though, and not that I am asked regularly for a recommended loan company but if I am I will make sure to tell whoever to stay FAR AWAY from this one.

3 years ago

Reply from Maxlend

Hi,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Nov. 3rd, 2021

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Vanity Nowell Virginia Beach, VA

I would give a half a star if I could. I recently took out a loan for $500. When navigating the website you are unable to pay a different payment amount other than the loan in full. I called customer service because although they take a amount of $125 every two weeks since september, my account was still reflecting a balance of $611 as of October 14. When I called customer service the repersentative state that the minimum amount payment of $125 has interest of $120 that is applied to the account so in actuality only $5 is going towards the actual account. So in conclusion, instead of paying off the loan within 4-6 months, this loan is now taking 9 months with a whopping total of $1100. A complete RIP OFF and not worth it!

3 years ago

Reply from Maxlend

Thanks for sharing your experience with us, Vanity! We appreciate your honest review and are sorry we didn’t meet your expectations. To ensure your privacy, we cannot discuss account details here. We will reach out to you to gather more details about your experience and ensure your concerns are appropriately addressed. If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677

Oct. 20th, 2021

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Ronny Falks Houston, TX

One good thing about this company was that it was a quick and easy approval and I got the money the next day. One of the bad things was the extremely high interest rates, but that was all on me. I knew that ahead of time. What I did find strange, was when I paid the loan off in bulk early. No where on the website lets you make a payment early or in full without calling a representative. I found that to be odd and inconvenient. I called customer service and the person I spoke to, did not give me that feel of security with my payment I made with her. I had to enter my card number on keypad of my phone two times and she could not get it to work. Something about her portal not working, so it had to be done manually. I then gave my card number and at no time did she ask what kind of card I was using , nor read the number back to make sure she received it right, or keep me on the line to see if the transaction went through. I also had to ask about receiving an email showing my receipt of payment. Just not the kind of professionalism from customer service at a lending company I would expect. I don't think I will be using Maxlend again in the future.

3 years ago

Reply from Maxlend

Hi,

Thank you for taking the time to share your experience. We value your feedback. For your security, we do not post private account details here. Your concern will be escalated to management for further review. Please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

May. 27th, 2021

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anna Jacksonville, FL

Stuff is very understanding very easy to talk with and to let you know what you’re getting yourself into before you get into it so I will definitely give them a five star

3 years ago

Reply from Maxlend

Hi Anna,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our process is easy and understandable. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 3rd, 2021

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Destiny Garn Bowling Green, OH

Maxlend robs people of their money. Had I known what they were about before I agreed to receive the loan I would never have accepted it. I took out a $600 loan and they were debiting my account $84.21 every week. I called after making the payments for two months wondering why I still have so many payments. They said that they charge fees daily to have the loan. So each week when you are paying year $100 they are taking only $2 and putting the rest of it towards fees. I had to pay another 720 to just pay off my loan and be done with them totaling my amount paid to $1500 for a $600 loan. Had I kept making payments I would’ve paid them close to $3000. This site should be shut down and prosecuted for robbing people.

4 years ago

Reply from Maxlend

Hello Destiny,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

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Caroline Lilly Stratton, CO

This company is crazy. I qualified for $650, I appreciate that since I needed the help at the time. Spoke with the rep that only said “your payments will be $85, but I need you to go log in and e sign” NEVER once telling me my payments were $85 every week for the next 6 months or that my interest rate was 600+ percent, or that I “authorize” them to sign my name on checks to withdraw money from my accounts, didn’t even tell me what I was e signing...yeah, I signed a contract without even knowing it and they WILL call your workplace without even trying your personal number. Even if they are told not to.

4 years ago

Reply from Maxlend

Hello Caroline,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

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Vanessa Healey Denver, CO

Hello my name is Vanessa Healey, I borrowed about $ 600.00 for these people. It came time to almost be done with my payment, I needed additional help so we made a plan to make a final plan of 150.00. So my last payment came out on the 19th now they took another payment today . Then set a text message to me that told me I am 15days late. When I called them they told me that it was in the notes that my last and final payment is for August the 2nd . This is not true they said my last payment was on the 19th of July. Now they turned around and say in fact my last payment is today, and then sent me a text message that said I am 15 days past due. How dare they take advantage of this single Mom the loan was not worth it. My fight for my money is not worth it. Do not go with this company they are scammers. They are not worth even the one star I had to give them due to the system. Horrible company!

5 years ago

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GLEN Indianapolis, IN

I'm am very disappointed. This company is a scam they are thieves. The company's goal is to steal as much of your money as possible. I borrowed 1000.00 they said I have 6 Payments of 523.35 WTF .I agreed to pay them and All they wanted to do is tell me what I'm going to pay if I paid today it would be 1500 plus the 523.35 but I don't have that kind of money. These people are not going to do anything except steal YOUR MONEY. NO MATTER HOW DESPERATE YOU ARE DON'T I REPEAT DON'T TRUST THESE PEOPLE THEY LIE STEAL AND TELL YOU WHAT YOU ARE going to do I SAID THAT'S NOT HAPPENING DIRTY ROTTEN Liars thieves THEY PRAY ON THOSE WHO ARE IN NEED BUT WHAT EVER YOU DO DON'T EVEN CALL THESE PREDATORS

5 years ago

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Mimi Betancourt Englishtown, NJ

These people are criminals! How can they live with themselves ripping off people who are in need. Completely misleading. Completely unjustified and dishonest! I wanted to take out a loan for $900 and was on the phone with a rep for quite some time trying to get her to give me an exact interest rate number of this loan. After much time, she told me i would pay $20 on every $100, so I would be paying back $180 on the $900. I agreed, but in order to get the loan, i had to sign a contract online first and then they would send me the contract with the payment arrangement. After months of bi weekly payments automatically deducted from my account, I realized the loan should have been paid in full. I go online to check the account status and it said is had recurring payments still due every 2 weeks of $260 until November! So I would actually be paying $4000 in interest on a $900 loan. Who the HECK does that?! No one in their right mind would do such a thing when you're taking the loan to get out of a debt in the first place! For the record. I have paid back the $900 and another $260 on top of that. So my debt is paid but they are threatening to send this to collections and have called my job two days in row. I want to stop this company from hurting people. They should not be allowed to this! Aren't there any laws to protect me, us?!! . They are a FRAUD. Women working for this company on top of that! Shame on them for scamming people for a living. What goes around comes around ladies. MIMI

5 years ago

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Disappointed Teacher

MaxLend is horrible. They lie on the phone and never mention the interest rate and how SKYROCKETED it is. Rude people, no respect for people with financial stress, very disappointing. I would NEVER recommend them-even to my worst enemy. We paid over double to borrow some money-they know they are scamming people and do not give a care about anyone but themselves. They are accountable for all of the innocent folks they have tricked. We are still in debt because they added to our financial burden, instead of relieving it. Both my husband and I are hardworking and contribute back to the society-they even lied about being an Indian Reservation. Later, we found out that indeed they are affiliated with one and their laws are somewhat different-so that is how they keep getting away with hurting their borrowers. The only reason I gave 1 start is because I was unable to select a 0.

5 years ago

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Patty Zephyrhills, FL

Do not borrow $ from this company do something else it's a rip off I borrowed $925.00 because I needed repairs on my car so I could get to work and I needed it fast I already missed a week of work do to my car being out of commission anyway by the time it a all said and done I'll be paying back $3,600.00 on a $925.00 borrowed loan well that's not going to happen I paid 1,200 back to the company I cancelled the auto debit so no more $ is coming out my acct they can take me to court I guess but there not getting another dime from me I feel this business is awful and they take advantage of people in a bad situation.

5 years ago

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Jacque

Ease of application process..quick deposit of funds

2 months ago

Reply from Maxlend

Hi Jacque,

Thank you for your feedback! We’re pleased to hear that you found the application process easy and that the funds were deposited quickly. We strive to make the process as smooth and efficient as possible, and we’re glad we could meet your expectations.

If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!

Best regards,
The MaxLend Team

Aug. 26th, 2024

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Jacqueline

Quick and simple to apply for immediate funding

3 months ago

Reply from Maxlend

Hi Jacqueline,

Thank you for your feedback! We're delighted to hear that you received excellent service and found our service to be quick and easy. Providing exceptional service is very important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,

Jul. 31st, 2024

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Harriet

The excellent service and helpfulness of maxlend

3 months ago

Reply from Maxlend

Hi Harriet,

Thank you for your feedback! We're delighted to hear that you received excellent service and found our team to be helpful. Providing top-notch service is very important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 24th, 2024

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STEWART ABBOTT

Great customer service and very easy to apply.

3 months ago

Reply from Maxlend

Hi STEWART ABBOTT

Thank you for your feedback! We're thrilled to hear that you experienced great customer service and found the application process very easy. Making the process straightforward and providing excellent service are top priorities for us at MaxLend.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024

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Verified Customer

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Juliana

Maxlend is very perfectional but interest rates are entirely to high

6 months ago

Reply from Maxlend

Hello Juliana,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.

It's important to emphasize that you are not obligated to maintain the loan for its entire term.

You have the flexibility to take advantage of two options:
1. Pay off the loan early with no prepayment penalties to save on interest.
2. Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

Should you have any questions or require assistance with your account, please do not hesitate to contact us directly at info@maxlend.com or by phone at 877-936-4336. Our dedicated team is available 24 hours a day to provide you with the support you need.

Once again, we sincerely appreciate your kind words and for choosing MaxLend for your financial needs. We look forward to continuing to serve you in the future.

Best regards,

Apr. 10th, 2024

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Melissa

Every customer service representative I’ve spoken to has been amazing!

5 months ago

Reply from Maxlend

Hello Melissa,

We are genuinely grateful for your glowing review! It was truly a pleasure to assist you, and we're delighted to hear that you enjoyed our excellent customer service.

Should you ever have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our dedicated team is available around the clock to ensure your ongoing satisfaction.

Thank you once again for your gracious feedback and for choosing MaxLend.

Warm regards,

The MaxLend Team

Jun. 5th, 2024

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Verified Customer

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April Spicer Philadelphia, PA

I love the customer service. Very convenient

9 months ago

Reply from Maxlend

Hi April Spicer,

We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent customer service.

Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day.

Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service.

Best regards,

Jan. 31st, 2024

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Verified Customer

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Emma Hazlehurst, MS

They was helpful and responded quickly to my request

9 months ago

Reply from Maxlend

Hello Emma,

Thank you for your outstanding review! We are dedicated to providing the best service experience for our customers, and it's wonderful to hear that you enjoyed our quick and excellent service.

If you have any questions or need assistance with your account, please feel free to reach out to us. You can contact us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for your positive feedback. We look forward to continuing to provide exceptional service.

Best regards,

Jan. 24th, 2024

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Verified Customer

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Scharon Archibald Newark, NJ

Always available Always helpful Very fr

9 months ago

Reply from Maxlend

Hello Scharon Archibald,

Thank you for your positive review! We take immense pride in delivering the best possible service experience for our customers, and it's wonderful to hear that you enjoyed our excellent service. We appreciate the opportunity to serve you and look forward to continuing to meet your expectations.

Should you have any questions or need assistance with your account, please feel free to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for choosing us. We value your feedback and are committed to providing excellent service.

Best regards,

Jan. 22nd, 2024

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Verified Customer

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Tina

Very friendly and knew what she was doing

10 months ago

Reply from Maxlend

Hi Tina,

We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent customer service.

If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you.

Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future.

Best regards,

Dec. 20th, 2023

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Verified Customer

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Pamela Hartsell Watertown, SD

Fast same day loans, always helpful, ...

10 months ago

Reply from Maxlend

Hi Pamela Hartsell,

We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent service.

If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you.

Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future.

Best regards,

Dec. 20th, 2023

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Verified Customer

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Eugene Houston, TX

I like the good all around customer services very good.

10 months ago

Reply from Maxlend

Hi Eugene,

Thank you for your outstanding review! At MaxLend, we strive to offer the best service experience for our customers, and we're thrilled to hear that you enjoyed our excellent customer service.

If you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.

We appreciate your feedback and look forward to serving you further!

Best regards,

Dec. 15th, 2023

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Verified Customer

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Stephanie Easton, PA

Accommodating and understanding when needed

11 months ago

Reply from Maxlend

Hi Stephanie,

Thank you for the awesome review! We're thrilled to hear about your positive experience. We look forward to the opportunity to always serve you. Should you have any questions or future needs, please feel free to contact us directly. Our team is available 24/7 at info@maxlend.com, or you can reach us by phone at 877-936-4336.

Nov. 15th, 2023

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Verified Customer

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Brooke

They made it very simple and will be using them again my loans.

2 months ago

Reply from Maxlend

Hi Brooke,

Thank you for your feedback! We're thrilled to hear that you found the process simple. We look forward to assisting you with your future loans.

If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.

Warm regards,
The MaxLend Team

Aug. 8th, 2024

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David Hernandez

It was very easy to apply for the loan process and understand all the rules to pay my loan back.

6 months ago

Reply from Maxlend

Hello David Hernandez,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our quick and easy service. It was a pleasure serving you.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

May. 2nd, 2024

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William

Customer service was quick,courteous and very friendly and was treated respectfully!

6 months ago

Reply from Maxlend

Hello William,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent customer service. Providing the best possible service to our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

Apr. 25th, 2024

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Gary Merl Jacksonville, FL

I am not sure in reading some legal issues that you are advertising honestly It indicates in law suites that you are not a tribal company as I thought You are owned by individuals or a company somewhere in the Dakotas

7 months ago

Reply from Maxlend

Hi Gary,

MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (“MHA”), a federally recognized sovereign American Indian Tribe.
Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM Est., Monday – Friday, at 855-201-4677 or email us at ombudsman@maxlend.com and we will be happy to assist you.

Mar. 15th, 2024

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Verified Customer

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David Rainbow City, AL

Easy to use, very very very nice and very very helpful with my questions

2 years ago

Reply from Maxlend

Hi David,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Kim Morrison Wellington, KS

I believe the interest rate is just a little bit too expensive but you catch people in a bad time and they need you

2 years ago

Reply from Maxlend

Hi Kim,

Thank you for your review! We take great pride in providing the best possible service experience for our customers.
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Verified Customer

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Debra Lyda Arden, NC

Easy work with and friendly people and always there when l ner

2 years ago

Reply from Maxlend

Hi Debra,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

star star star star star

Veronica Kren Fairhope, AL

Your customer service personnel are easy to work with and they are courteous.

2 years ago

Reply from Maxlend

Hi Veronica,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

star star star star star

Cynthia Richardson Chicago, IL

It was very easy to do the young lady was very knowledgeable.

2 years ago

Reply from Maxlend

Hi Cynthia,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

star star star star star

Stuart Witt Port Saint Lucie, FL

Excellent company to deal with. Customer service is above and beyond

2 years ago

Reply from Maxlend

Hi Stuart,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

star star star star star

Yolanda Cosme Dade City, FL

I have never had any problem, staff is always so nice and helpful

2 years ago

Reply from Maxlend

Hi Yolanda,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

star star_border star_border star_border star_border

Scott Bohnhoff Hughesville, MD

Your policies are inflexible! I needed to change my draw date but the ONLY way you seem to take the customers word for it is get an official letter from my employer.

2 years ago

Reply from Maxlend

Hi Scott,

Thank you for taking the time to share your experience. Your feedback is important to us! Kindly note you are able to change your scheduled due date based on the date your income is received by calling us at 877-936-4336 or by sending us documented confirmation of the changes that were done.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 23rd, 2022

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Verified Customer

star star_border star_border star_border star_border

Fabian Ramirez Big Lake, TX

Twice Maxlend debited my bank for the entire balance before even making my first payment and caused me overdraft fees because of those debits Maxlend without my permission!

2 years ago

Reply from Maxlend

Hi Fabin,
Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 24th, 2022

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Verified Customer

star star star star star

Jude Lee Essien Florence, KY

Easy and simple and with some few hours my money is in my account.

2 years ago

Reply from Maxlend

Hi Jude,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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Verified Customer

star star star star star

Cassandra Ruffin Akron, OH

They are always there when I need them and very customer friendly

2 years ago

Reply from Maxlend

Hi Cassandra,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

star star star star star

Shenika Webb Carteret, NJ

Because they are very professional never had any problems with them

2 years ago

Reply from Maxlend

Hi Shenika,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

star star star star star

SYLVIA GRIJALVA Tucson, AZ

Easy truthful can always count on what I owe without surprises.

2 years ago

Reply from Maxlend

Hi Sylvia,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

star star star star star

John lilly Kansas City, MO

Money real quick and everyone I've ever talked to is real friendly.

2 years ago

Reply from Maxlend

Hi John,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick process and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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Verified Customer

star star star star_border star_border

Shannon Busby Hollister, MO

The fees are rediculous I have made 2 payments and the total just goes up that makes no sense at all

2 years ago

Reply from Maxlend

Hello Shannon,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Jan. 12th, 2022

star star star star star

Frank Mandarano

I like the quick approval ,the terrific attitude of the cusyomer service agents and the ease of using yojr website.

9 months ago Edited May 22, 2024

Reply from Maxlend

Dear Frank Mandarano,

We want to express our sincere gratitude for taking the time to provide us with an outstanding review! At MaxLend, our unwavering commitment is to deliver an exceptional service experience for our valued customers. It's truly rewarding to learn that you appreciate the excellent service we strive to provide.

Your satisfaction remains our top priority, and we eagerly look forward to the ongoing opportunity to serve you. If you have any questions or require assistance with your account, our team is readily available for you. You can reach us directly at info@maxlend.com or by calling us at 877-936-4336. Our dedicated support team is accessible 24 hours a day to address any inquiries you may have.

Your feedback is invaluable to us, and we are enthusiastic about the chance to continue meeting and exceeding your expectations. Thank you for choosing MaxLend!

Best regards,

Jan. 10th, 2024

star star star star star

Michele Thomas Paulding, OH

It's very easy to get a loan from them and if there is a problem they will help you. I'm very satisfied with this company.

1 year ago

Reply from Maxlend

Hi Michele Thomas

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Sep. 18th, 2023

star star star star star

Cedeirdre Dumond (Deej)

Easy application. No hassles with receiving the money. Early payoff with no fee associated. Not penalized for early payoff.

1 year ago

Reply from Maxlend

Hi Cedeirdre Dumond,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Sep. 11th, 2023