Name: Maxlend
Rating: 4.3

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Antonio Willis South Bend, IN

What I like best about Maxlend was how quickly I was able to get the money I needed for a loan. Also the Maxlend reps. were kind, friendly, and helpful. However, there are a few things that could be improved upon. But nothing that’s a really big deal.

3 years ago

Reply from Maxlend

Hi Antonio Willis,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Apr. 8th, 2022

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Dez Grinnell, IA

If I could give a zero; I would. For starters the interest rates are ATLEAST 500%, how does that even qualify as legal? I got a loan for $500 because I was needing some help and my payback is $2500. Insane. At first I was grateful, but then realized the hell I was in. At the time of being issued the loan I wasn't told the interest rate or the actual payback amount. I was told that my payback was going to be the $500 plus a small interest fee. I had some help from friends and now know that in the state I live in MaxLend is not authorized by the state department of bankers. With that being said, it is illegal for them to collect any sort of money from me. Since obtaining the loan I have paid back $750. Unreal, they will not be getting one penny more from me. It was also brought to my attention that there is already a class action lawsuit against them in many other states. My advice? Sell your kidney on the blackmarket before using MaxLend, you'll have a better outcome guaranteed. THIS "COMPANY" IS A SCAM. My girlfriend applied before we knew all this; she makes more than me a month; yet her application was denied... Fishy I'd say. Seems like they prey on the low income based people. Not cool.

3 years ago

Reply from Maxlend

Hello,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account. We cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 25th, 2022

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D Man St Louis, MO

All the positive reviews and fake, they pay people to post positive reviews. These guys are a scam and should be shut down. Horrible experience after being on the phone with them a total of 2 hours today! Being approved 3 different times, verifying all my info 5-6 times over the call. They approved and sent over the loan docs, after signing them I realized they had the wrong routing number the loan docs after I signed, even though I told them 4 different times the correct one. While on the call they said they had to verify my income and business phone yet again that make 6-7 times I verified it. So approved for a loan, (yea insane interest but works if you pay it off fast), loan docs signed and banking info given. Only to be told they have to yet again verify things after the approved, signed the docs! WOW insane! How do you verify, approve, sign all the loan docs and congratulated with the loan by agent and that the loan will be sent in the morning? Then turn around and ask for the same info yet again after 2 hours on the phone and say they wont fund unless they verify things that have already been verify hence why I was sent loan docs and loan setup. Do not, and I relate do not do business with them. They need to be shut down and will also be reported everywhere.

3 years ago

Reply from Maxlend

We appreciate your review. Your feedback is important to us. Please email us directly at ombudsman@maxlend.com with the details of your experience and we will escalate your concerns. If you prefer to speak with us over the phone, we are available at 855-201-4677 from 7AM – 7PM CT, Monday – Friday.

Feb. 11th, 2022

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Someone who cares Plaquemine, LA

This company is a rip off, I was referred to them by LendUp who were no longer servicing loans but was food at what they did when they serviced them, I guess they didn’t do research before referring their customers over to such a horrible company. Customer Service Reps tells you lies and tweak the repayment schedules to what you ask for until you get the paperwork it’s something different and they say it couldn’t be changed, they lie about the interest rate to get your business and then say they can’t be sued or anything because it’s more than one affiliate involved, ok when you make you suit be sure to include all of the affiliates names, all they will get from me is what I owe and maybe an extra 95 for the interest and that’s that!!!!! Now sue me if you want to I would love to be in court with y’all just so y’all can expose yourselves.

3 years ago

Reply from Maxlend

Hello,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Jan. 26th, 2022

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Leeann Talbot Orlando, FL

Maxlend is usually available, when I am seeking alone and I am very grateful for that! However, I believe the percentage rates for returning customers loans should decrease a lot more.

3 years ago Edited August 17, 2024

Reply from Maxlend

Hi Leeann,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jan. 18th, 2022

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Rachel Santana

My husband put in for a loan got approved and we haven't received the $$. The loan was approved on a Friday we were told we would have the funds Monday morning. He called and spoke with 3 different people whom said wait until 5pm then they will contact the bank.. the bank closes at 5pm... im already being charged interest on a loan that I have not received. Hopefully the $$ will be deposited today but it has been more than 8 hours and still no funds... I was hoping to be like all the other reviews that I got the funding in an hour bc if that was the case this would be 5 stars.. im disappointed

4 years ago

Reply from Maxlend

Hi Rachel,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Nov. 17th, 2021

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HMM Monroe, NC

We have used them before and had NO problems. So when we needed some money with all this quarantine business we didn't hesitate to get a loan through them. This time is a different story unfortunately..... they have continued to take the payment out on the OPPOSITE week then planned. Which results in overdrawing our bank account and having to pay overdraft fees with the bank. When calling to fix that problem either were told it will be fixed or for some reason they can never get the computer system to work properly and pull up our account. BUT we have been just dealing with it and trying to get the loan paid off. Recently they took out a HUGE chunk of money which was not the agreed bi-weekly amount (which we have been paying even on the wrong week). I don't care what situation we are in we will never use this company again. Even with the high interest rate and everything I was ok with it all for the simple fact that we used them before with no problem and they can quickly get us money. Never again though, and not that I am asked regularly for a recommended loan company but if I am I will make sure to tell whoever to stay FAR AWAY from this one.

4 years ago

Reply from Maxlend

Hi,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Nov. 3rd, 2021

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Vanity Nowell Virginia Beach, VA

I would give a half a star if I could. I recently took out a loan for $500. When navigating the website you are unable to pay a different payment amount other than the loan in full. I called customer service because although they take a amount of $125 every two weeks since september, my account was still reflecting a balance of $611 as of October 14. When I called customer service the repersentative state that the minimum amount payment of $125 has interest of $120 that is applied to the account so in actuality only $5 is going towards the actual account. So in conclusion, instead of paying off the loan within 4-6 months, this loan is now taking 9 months with a whopping total of $1100. A complete RIP OFF and not worth it!

4 years ago

Reply from Maxlend

Thanks for sharing your experience with us, Vanity! We appreciate your honest review and are sorry we didn’t meet your expectations. To ensure your privacy, we cannot discuss account details here. We will reach out to you to gather more details about your experience and ensure your concerns are appropriately addressed. If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677

Oct. 20th, 2021

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Ronny Falks Houston, TX

One good thing about this company was that it was a quick and easy approval and I got the money the next day. One of the bad things was the extremely high interest rates, but that was all on me. I knew that ahead of time. What I did find strange, was when I paid the loan off in bulk early. No where on the website lets you make a payment early or in full without calling a representative. I found that to be odd and inconvenient. I called customer service and the person I spoke to, did not give me that feel of security with my payment I made with her. I had to enter my card number on keypad of my phone two times and she could not get it to work. Something about her portal not working, so it had to be done manually. I then gave my card number and at no time did she ask what kind of card I was using , nor read the number back to make sure she received it right, or keep me on the line to see if the transaction went through. I also had to ask about receiving an email showing my receipt of payment. Just not the kind of professionalism from customer service at a lending company I would expect. I don't think I will be using Maxlend again in the future.

4 years ago

Reply from Maxlend

Hi,

Thank you for taking the time to share your experience. We value your feedback. For your security, we do not post private account details here. Your concern will be escalated to management for further review. Please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

May. 27th, 2021

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anna Jacksonville, FL

Stuff is very understanding very easy to talk with and to let you know what you’re getting yourself into before you get into it so I will definitely give them a five star

4 years ago

Reply from Maxlend

Hi Anna,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our process is easy and understandable. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 3rd, 2021

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Destiny Garn Bowling Green, OH

Maxlend robs people of their money. Had I known what they were about before I agreed to receive the loan I would never have accepted it. I took out a $600 loan and they were debiting my account $84.21 every week. I called after making the payments for two months wondering why I still have so many payments. They said that they charge fees daily to have the loan. So each week when you are paying year $100 they are taking only $2 and putting the rest of it towards fees. I had to pay another 720 to just pay off my loan and be done with them totaling my amount paid to $1500 for a $600 loan. Had I kept making payments I would’ve paid them close to $3000. This site should be shut down and prosecuted for robbing people.

5 years ago

Reply from Maxlend

Hello Destiny,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

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Caroline Lilly Stratton, CO

This company is crazy. I qualified for $650, I appreciate that since I needed the help at the time. Spoke with the rep that only said “your payments will be $85, but I need you to go log in and e sign” NEVER once telling me my payments were $85 every week for the next 6 months or that my interest rate was 600+ percent, or that I “authorize” them to sign my name on checks to withdraw money from my accounts, didn’t even tell me what I was e signing...yeah, I signed a contract without even knowing it and they WILL call your workplace without even trying your personal number. Even if they are told not to.

5 years ago

Reply from Maxlend

Hello Caroline,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

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Vanessa Healey Denver, CO

Hello my name is Vanessa Healey, I borrowed about $ 600.00 for these people. It came time to almost be done with my payment, I needed additional help so we made a plan to make a final plan of 150.00. So my last payment came out on the 19th now they took another payment today . Then set a text message to me that told me I am 15days late. When I called them they told me that it was in the notes that my last and final payment is for August the 2nd . This is not true they said my last payment was on the 19th of July. Now they turned around and say in fact my last payment is today, and then sent me a text message that said I am 15 days past due. How dare they take advantage of this single Mom the loan was not worth it. My fight for my money is not worth it. Do not go with this company they are scammers. They are not worth even the one star I had to give them due to the system. Horrible company!

6 years ago

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GLEN Indianapolis, IN

I'm am very disappointed. This company is a scam they are thieves. The company's goal is to steal as much of your money as possible. I borrowed 1000.00 they said I have 6 Payments of 523.35 WTF .I agreed to pay them and All they wanted to do is tell me what I'm going to pay if I paid today it would be 1500 plus the 523.35 but I don't have that kind of money. These people are not going to do anything except steal YOUR MONEY. NO MATTER HOW DESPERATE YOU ARE DON'T I REPEAT DON'T TRUST THESE PEOPLE THEY LIE STEAL AND TELL YOU WHAT YOU ARE going to do I SAID THAT'S NOT HAPPENING DIRTY ROTTEN Liars thieves THEY PRAY ON THOSE WHO ARE IN NEED BUT WHAT EVER YOU DO DON'T EVEN CALL THESE PREDATORS

6 years ago

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Mimi Betancourt Englishtown, NJ

These people are criminals! How can they live with themselves ripping off people who are in need. Completely misleading. Completely unjustified and dishonest! I wanted to take out a loan for $900 and was on the phone with a rep for quite some time trying to get her to give me an exact interest rate number of this loan. After much time, she told me i would pay $20 on every $100, so I would be paying back $180 on the $900. I agreed, but in order to get the loan, i had to sign a contract online first and then they would send me the contract with the payment arrangement. After months of bi weekly payments automatically deducted from my account, I realized the loan should have been paid in full. I go online to check the account status and it said is had recurring payments still due every 2 weeks of $260 until November! So I would actually be paying $4000 in interest on a $900 loan. Who the HECK does that?! No one in their right mind would do such a thing when you're taking the loan to get out of a debt in the first place! For the record. I have paid back the $900 and another $260 on top of that. So my debt is paid but they are threatening to send this to collections and have called my job two days in row. I want to stop this company from hurting people. They should not be allowed to this! Aren't there any laws to protect me, us?!! . They are a FRAUD. Women working for this company on top of that! Shame on them for scamming people for a living. What goes around comes around ladies. MIMI

6 years ago

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Disappointed Teacher

MaxLend is horrible. They lie on the phone and never mention the interest rate and how SKYROCKETED it is. Rude people, no respect for people with financial stress, very disappointing. I would NEVER recommend them-even to my worst enemy. We paid over double to borrow some money-they know they are scamming people and do not give a care about anyone but themselves. They are accountable for all of the innocent folks they have tricked. We are still in debt because they added to our financial burden, instead of relieving it. Both my husband and I are hardworking and contribute back to the society-they even lied about being an Indian Reservation. Later, we found out that indeed they are affiliated with one and their laws are somewhat different-so that is how they keep getting away with hurting their borrowers. The only reason I gave 1 start is because I was unable to select a 0.

6 years ago

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Patty Zephyrhills, FL

Do not borrow $ from this company do something else it's a rip off I borrowed $925.00 because I needed repairs on my car so I could get to work and I needed it fast I already missed a week of work do to my car being out of commission anyway by the time it a all said and done I'll be paying back $3,600.00 on a $925.00 borrowed loan well that's not going to happen I paid 1,200 back to the company I cancelled the auto debit so no more $ is coming out my acct they can take me to court I guess but there not getting another dime from me I feel this business is awful and they take advantage of people in a bad situation.

6 years ago

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Martin

The Representative was really nice and honest

3 months ago

Reply from Maxlend

Hi Martin,

Thank you for sharing your experience! We’re glad to hear our representative was both nice and honest. At MaxLend, we take pride in providing service that is respectful, transparent, and helpful.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 30th, 2025

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Maria Elena Requejo

Quick service & excellent customer service

3 months ago

Reply from Maxlend

Hi Maria,

Thank you for your kind words! We’re so glad to hear that you experienced quick service along with excellent customer support. Providing both speed and care is something we take pride in, and it’s wonderful to know we met your expectations.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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Lee Ann Sontheimer Murphy

great customer service and helpful associate

3 months ago

Reply from Maxlend

Hi Lee Ann,

Thank you for sharing your experience! We’re thrilled to hear that you received great customer service and found our associate helpful. Our team always aims to provide clear and supportive assistance, and it’s wonderful to know that came through during your experience.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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Aaron

Fast and easy to deal with. Friendly customer service and always ready to help

4 months ago

Reply from Maxlend

Hi Aaron,

Thank you for your kind words! We’re thrilled to hear that you found the process fast and easy, and that our customer service team was friendly and ready to assist. Providing helpful and reliable support is always our top priority, and we’re so glad we could meet your expectations.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Aug. 28th, 2025

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Verified Customer

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Joseph

Quick and easy. Percentages are rather high

10 months ago

Reply from Maxlend

Hi Joseph,

Thank you for your feedback and for being a valued customer with us !

Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.

We’d be happy to review your account and discuss any options that may be available to better suit your needs.. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.

Best regards,

The MaxLend Team

Feb. 19th, 2025

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Verified Customer

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Jovan

There when needed and very helpful to get out of a bind ASAP!!

10 months ago

Reply from Maxlend

Hi Jovan,

Thank you for your kind words! We're so glad we could be there for you when you needed us most. Helping you get out of a bind quickly and with great support is exactly what we strive for.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Feb. 13th, 2025

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Verified Customer

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Kimberly

Very fast and helpful. Not much else to say.

10 months ago

Reply from Maxlend

Hi Kimberly,

Thank you for your review! We're glad to hear you found our service fast and helpful—that’s exactly what we aim for!

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Feb. 13th, 2025

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Verified Customer

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Daniel

Fast and friendly and obviously the interest is the only down fall.

10 months ago

Reply from Maxlend

Hi Daniel,

Thank you for your honest feedback! We're glad you found our service fast and friendly.

Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.

We are here to discuss the terms of your loan and repayment options with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.

Best regards,

The MaxLend Team

Feb. 13th, 2025

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Verified Customer

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MCR

Great customer service and fast turnaround,

10 months ago

Reply from Maxlend

Hi,

Thank you for your review! We're thrilled to hear that you enjoyed our great customer service and fast turnaround. Providing a smooth and efficient experience is our goal, and we appreciate your support!

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 29th, 2025

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Verified Customer

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Teresa

You all are easy to work with and very helpful

10 months ago Edited January 29, 2025

Reply from Maxlend

Hi Teresa,

Thank you for your feedback! We're so glad to hear that you found us easy to work with and helpful. Providing a smooth and supportive experience is what we strive for, and we appreciate your kind words!

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 29th, 2025

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Verified Customer

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Jim W

Just opened my account and have not had any issues as of this time.

11 months ago

Reply from Maxlend

Hi Jim,

Thank you for your feedback! We’re glad to hear that you’ve had a smooth experience opening your account. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!

Best regards,
The MaxLend Team

Jan. 3rd, 2025

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Verified Customer

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Leslie

Maxlend service is ready and available when needed.

11 months ago

Reply from Maxlend

Hi Leslie,

Thank you for your feedback! We’re so glad to hear that you’ve found MaxLend’s service to be ready and available when you need it. Providing timely and reliable support is our top priority.

If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!

Best regards,
The MaxLend Team

Jan. 3rd, 2025

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Teresa Henry

Customer service is awesome. The Customer service is very professional and kind .

6 months ago

Reply from Maxlend

Hi,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service team. Providing professional, friendly, and supportive service is something we take great pride in.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Jul. 1st, 2025

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Joyce Haynie

The agent was efficient, never hurried, answered all questions, and very pleasant.

7 months ago

Reply from Maxlend

Hi Joyce ,

Thank you for sharing your experience! We're delighted to hear that our agent was efficient, took the time to answer all your questions without rushing, and made the interaction pleasant for you. Providing attentive and respectful service is something we take pride in.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!

Best regards,
The MaxLend Team

May. 10th, 2025

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Verified Customer

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Elizabeth

I appreciate the loan how it did help however this is my second loan no discount or low APR I didn't understand that.

1 year ago

Reply from Maxlend

Hi Elizabeth,

Thank you for your feedback! We’re glad to hear the loan was helpful to you and appreciate your continued trust in our services. We understand your concern about lower APR, and we’d be happy to review your account and explain how our reward program works to save you and interest and fees.

To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.

Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Dec. 9th, 2024

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Verified Customer

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Lynette

Professional customer service was great. Enjoy speaking with her.

1 year ago

Reply from Maxlend

Hi Lynette,

Thank you for your kind words! We're thrilled to hear that you had a great experience speaking with our customer service representative. We're glad she was able to assist you in a professional and enjoyable manner.

If you ever need further assistance or have any questions, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Oct. 2nd, 2024

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Verified Customer

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Olivia

It was a quick and easy process. I would recommend this company.

1 year ago

Reply from Maxlend

Hi Olivia,

Thank you for your wonderful feedback! We're thrilled to hear that you found the process quick and easy. Your recommendation means a lot to us, and we're grateful for your support.

If you have any further questions or need assistance in the future, feel free to contact us at info@maxlend.com or call 877-936-4336. We're always happy to help!

Best regards,
The MaxLend Team

Sep. 4th, 2024

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Verified Customer

star star star star star

Robert Daughton

they are always prompt with their answer to my application and willing to help.

1 year ago

Reply from Maxlend

Hi Robert Daughton,

Thank you for your kind words! We're delighted to hear that you’ve had such a positive experience with our prompt responses to your application and our team's willingness to assist. Ensuring a smooth and supportive process for you is always our priority.

If you have any further questions or need any additional help, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to assist you!

Best regards,
The MaxLend Team

Sep. 4th, 2024

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Verified Customer

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Herman

Maxlend was quick and easy.Customer service was very knowledgeable and hand

1 year ago

Reply from Maxlend

Hi Herman,

Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!

If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 4th, 2024

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Verified Customer

star star star star star

Wendy

Easy and quick to access funds. Even easier if you are already a customer.

1 year ago

Reply from Maxlend

Hi Wendy,

Thank you for your feedback! We're happy to hear that accessing funds was easy and quick for you, especially as a returning customer. We strive to make the process as smooth as possible for our valued customers.

If you have any further questions or need assistance, feel free to reach out at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Sep. 4th, 2024

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Verified Customer

star star star star star

Kathleen

Great customer service . Very helpful representative on the phones.

1 year ago

Reply from Maxlend

Hi Kathleen,

Thank you for your feedback! We're delighted to hear that you found our customer service very helpful . Our goal is to provide excellent support to our customers.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regard

Aug. 10th, 2024

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Verified Customer

star star star star star

Brooke

They made it very simple and will be using them again my loans.

1 year ago

Reply from Maxlend

Hi Brooke,

Thank you for your feedback! We're thrilled to hear that you found the process simple. We look forward to assisting you with your future loans.

If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.

Warm regards,
The MaxLend Team

Aug. 8th, 2024

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Verified Customer

star star star star star

Teresa

It is very easy to apply for funds. It is also quick to receive your funds.

1 year ago

Reply from Maxlend

Hi Teresa,

Thank you for your review! We're glad to hear that you found the application process easy and that your funds were received quickly. It's our goal to be there for our customers.

If you need any assistance or have questions, don't hesitate to contact us at info@maxlend.com or call 877-936-4336. We're here 24/7 to help.

Warm regards,
The MaxLend Team

Aug. 8th, 2024

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Verified Customer

star star star star star

Angelique Wallace

I Liked Using MAXLEND and They are Very Convenient For My Needs.

1 year ago

Reply from Maxlend

Hi Angelique Wallace,

Thank you for your feedback! We're delighted to hear that you received excellent service and found our service convenient. Providing excellent service is very important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,

MaxLend

Jul. 31st, 2024

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Verified Customer

star star star star star

Dave

Fast reliable interest little high but its ok great help thanks

1 year ago

Reply from Maxlend

Hello Dave,

Thank you for sharing your feedback with us. We are thrilled to hear about your positive experience with our service.

It's important to emphasize that you are not obligated to maintain the loan for its entire term.

You have the flexibility to take advantage of two options:

Pay off the loan early with no prepayment penalties to save on interest.
Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

These options are outlined in your loan agreement, which you can access at any time by logging into your MaxLend account. We are also available to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.

Thank you once again for your feedback. We value your business and are here to assist you.

Best regards,

May. 8th, 2024

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Verified Customer

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Hector

Dislike very high interest rates, it’s way to high even predatory for those who cannot pay loan of quickly

1 year ago

Reply from Maxlend

Hi Hector,

Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.

We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.

It's important to note that, as outlined in the loan agreement, you are never obligated to retain the loan for its entire duration. We acknowledge that you chose to utilize the option to pay off your loan early, which effectively saved you on interest costs. Additionally, you also had the option to make additional payments toward the principal balance, which would have further reduced interest costs and shortened the life of the loan.

If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.

Apr. 26th, 2024

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Verified Customer

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Timothy

Very nice customer service. Easy to work with and very helpful.

1 year ago

Reply from Maxlend

Hello Timothy,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.

Best regards,

Mar. 27th, 2024

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Verified Customer

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Troy

The fast and easy service. The people were helpful and polite

1 year ago

Reply from Maxlend

Hi Troy, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Mar. 27th, 2024

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Verified Customer

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Fardrell

Hi, great company to do business with and great customer service.

1 year ago

Reply from Maxlend

Hi Fardrell,

We sincerely appreciate your outstanding review! At MaxLend, our dedicated team is committed to delivering the highest level of service, and we are delighted to learn that you value our excellent customer service.

If you ever have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Your feedback is invaluable to us, and we look forward to the ongoing opportunity to serve you. Thank you for choosing MaxLend!

Best regards,

Jan. 11th, 2024

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Verified Customer

star star star star star

Joshua North Canton, OH

It’s easy to get a loan from them and you get the money the next day

2 years ago

Reply from Maxlend

Hi Joshua,

Thank you for an outstanding review! We take great pride in providing our customers with the best possible service experience. It is great to hear that you are pleased with our fast and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Dec. 22nd, 2023

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Verified Customer

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Ronnie Wooten Kyle, TX

Very easy to apply Friendly Staff I would recommend Maxlend!!!!

2 years ago

Reply from Maxlend

Hi Ronnie Wooten, Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service. If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day. We value your feedback and eagerly anticipate the opportunity to continue serving you. Best regards,

Dec. 19th, 2023

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Verified Customer

star star star star star

Otto Green

Great support and service!!! Access to services is very easy as well!

2 years ago

Reply from Maxlend

Hi Otto Green,

Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service.

If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.

We value your feedback and eagerly anticipate the opportunity to continue serving you.

Best regards,

Dec. 13th, 2023

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Verified Customer

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Mary Huntsville, AL

The person who answers the phone is always pleasant The make you enjoy doing business with them.

2 years ago

Reply from Maxlend

Dear Mary,

We sincerely appreciate your glowing review! Ensuring the highest level of service for our customers is our top priority, and we're thrilled to hear that you had an excellent experience with our customer service team.

Your satisfaction is truly rewarding for us!

If you ever have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day.

Thank you once again!

Dec. 4th, 2023