Maxlend
4.3
7.8
Overall Score
Review Source
Shawn T
Maxlend provides courteous and professional service without fail everytime I engage their support.
11 months ago
Reply from Maxlend
Hi Shawn,
Thank you for your kind words and continued trust in MaxLend! We’re delighted to hear that you consistently experience courteous and professional service from our team. Providing dependable support is our priority, and it’s wonderful to know we’ve met your expectations every time.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Thank you for your kind words and continued trust in MaxLend! We’re delighted to hear that you consistently experience courteous and professional service from our team. Providing dependable support is our priority, and it’s wonderful to know we’ve met your expectations every time.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Carter Baby
I like how Maxlend was able to help me get my car fix. Because without my transportation I wouldn't be able to work.
1 year ago
Reply from Maxlend
Hi Carter Baby,
Thank you for sharing your experience! We’re glad to hear that MaxLend was able to help you. It’s great to know our support made a difference in such an important aspect of your life.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re glad to hear that MaxLend was able to help you. It’s great to know our support made a difference in such an important aspect of your life.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Aug. 29th, 2024
Review Source
Beverly
They were very honest and helpful. I will diffently use you again and tell all my friends about you. Thank you.
1 year ago
Reply from Maxlend
Hi Beverly,
Thank you for your feedback! We're delighted to hear that you found our team honest and helpful. We're grateful for your willingness to use our services again and to recommend us to your friends. Your satisfaction is our priority.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're delighted to hear that you found our team honest and helpful. We're grateful for your willingness to use our services again and to recommend us to your friends. Your satisfaction is our priority.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 18th, 2024
Review Source
Pam Rozack
I would like them much better if the interest rates were much lower, but they have been there when I need them. Very courteous staff.
1 year ago
Reply from Maxlend
Hi Pam Rozack,
Thank you for your feedback! We appreciate your honesty and understand your concern about the interest rates. We're glad to hear that we have been there for you when you needed us and that you found our staff to be very courteous.
Keep in mind at MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Thank you for your feedback! We appreciate your honesty and understand your concern about the interest rates. We're glad to hear that we have been there for you when you needed us and that you found our staff to be very courteous.
Keep in mind at MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Jul. 18th, 2024
Olga
I paid off one loan with them, when asked to delay a payment they could not delay at all and they charge amounts that are illegal but they are allowed only because they operate out of tribal land. Other wise they would be facing felony charges
1 year ago
Reply from Maxlend
Hi Olga,
Thank you for sharing your experience with us! We truly appreciate you taking the time to share your experience, and we are sorry to hear that you were dissatisfied. Delivering exceptional service remains our utmost priority, and your feedback is invaluable as we strive to continually improve our products, services, and customer experiences.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM –87PM EST, Monday – Friday.
Warm regards,
MaxLend
Thank you for sharing your experience with us! We truly appreciate you taking the time to share your experience, and we are sorry to hear that you were dissatisfied. Delivering exceptional service remains our utmost priority, and your feedback is invaluable as we strive to continually improve our products, services, and customer experiences.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM –87PM EST, Monday – Friday.
Warm regards,
MaxLend
Jun. 28th, 2024
Review Source
Lenwood Ross
1 year ago
Reply from Maxlend
Hello Lenwood Ross,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Best regards,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Best regards,
Mar. 20th, 2024
Review Source
Frank Mandarano
I like the quick approval ,the terrific attitude of the cusyomer service agents and the ease of using yojr website.
1 year ago Edited May 22, 2024
Reply from Maxlend
Dear Frank Mandarano,
We want to express our sincere gratitude for taking the time to provide us with an outstanding review! At MaxLend, our unwavering commitment is to deliver an exceptional service experience for our valued customers. It's truly rewarding to learn that you appreciate the excellent service we strive to provide.
Your satisfaction remains our top priority, and we eagerly look forward to the ongoing opportunity to serve you. If you have any questions or require assistance with your account, our team is readily available for you. You can reach us directly at info@maxlend.com or by calling us at 877-936-4336. Our dedicated support team is accessible 24 hours a day to address any inquiries you may have.
Your feedback is invaluable to us, and we are enthusiastic about the chance to continue meeting and exceeding your expectations. Thank you for choosing MaxLend!
Best regards,
We want to express our sincere gratitude for taking the time to provide us with an outstanding review! At MaxLend, our unwavering commitment is to deliver an exceptional service experience for our valued customers. It's truly rewarding to learn that you appreciate the excellent service we strive to provide.
Your satisfaction remains our top priority, and we eagerly look forward to the ongoing opportunity to serve you. If you have any questions or require assistance with your account, our team is readily available for you. You can reach us directly at info@maxlend.com or by calling us at 877-936-4336. Our dedicated support team is accessible 24 hours a day to address any inquiries you may have.
Your feedback is invaluable to us, and we are enthusiastic about the chance to continue meeting and exceeding your expectations. Thank you for choosing MaxLend!
Best regards,
Jan. 10th, 2024
Nekima “REPOCHIC” Horton Lancaster, TX
Yes, I got the loan when I needed it; however, I will NEVER make this mistake again. I would not recommend anyone to use this service or any service like it. The fees are absolutely ridiculous. I clearly didn't understand the monthly options. I paid back 3x more than what I borrowed. Find another way to get the money you need, this is not it!
2 years ago
Reply from Maxlend
Hi Nekima,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.
Nov. 7th, 2023
Review Source
Chad Grycza Maumee, OH
Customer Service was excellent I just wish I would have received a confirmation email about my payoff.
2 years ago
Reply from Maxlend
Hi Chad,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's truly gratifying to hear that you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.
Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.
Best regards,
MaxLend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's truly gratifying to hear that you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.
Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.
Best regards,
MaxLend
Oct. 31st, 2023
Review Source
Trisha Setters Houston, TX
I like that I can just fill out application online and it only takes one phone call to get everything worked out.
2 years ago
Reply from Maxlend
Hi Trisha Setters,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 21st, 2023
Review Source
Patricia David
The customer service rep understood my issue. He was easy to talk to and he solved my problem in this one phone call
2 years ago
Reply from Maxlend
Hi Patricia David,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Aug. 14th, 2023
James Joseph Gallo
Very efficient staff well-trained knowledgeable courteous and kind expedited things very quickly great service
2 years ago
Reply from Maxlend
Hi James,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Aug. 2nd, 2023
Review Source
Alice Greenville, NC
When you’ve gotten two or three loans, the interest is still crazy. The company Maxlend does not reward their returning customers in anyway shape or form.
2 years ago
Reply from Maxlend
Hi Alice,
We appreciate your honest review and are sorry we didn’t meet your expectations.
Our MaxLend Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program.
To learn more about your eligibility, please feel free to contact us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your honest review and are sorry we didn’t meet your expectations.
Our MaxLend Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program.
To learn more about your eligibility, please feel free to contact us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Jul. 28th, 2023
R M Melbourne, FL
This is a terrible company to get a loan from. I've had a $500 loan for less than a month and had to pay around $1000 to pay it off. They expect $125 every two weeks for a year to pay a $500 loan. This company is literally the worst loan provider. Be forewarned!
2 years ago
Reply from Maxlend
Your experience is important to us. We offer flexible repayment options that could reduce the overall cost of the loan. Should you decide to give us another try in the future, our agents are available to help you decide which option best suits you. Please feel free to call us at 855-201-4677 from 7AM – 7PM CT, Monday – Friday, to discuss. We hope to hear from you soon.
Jun. 13th, 2023
Krystn Hill Melbourne, FL
I don't know what these people are smoking that think this is a legit company. It charges 841% for their loans. I got out of my loan - but any interest rate in the state of Florida over 45% is a felony. DO NOT USE THIS COMPANY - TOTALLY USUROUS AND ILLEGAL.
3 years ago
Reply from Maxlend
Hello Krystn Hill,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Nov. 8th, 2022
Vincent Jamison Orangeburg, SC
Great staff, very professional when dealing with customers. Very appreciative of what they did for me.
3 years ago
Reply from Maxlend
Hi Vincent Jamison,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
May. 18th, 2022
Review Source
Herb Lewin Dunedin, FL
It’s easy to do business with MaxLend, and Customer Service is always professional, helpful and courteous…
3 years ago
Reply from Maxlend
Hi Herb,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy service and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy service and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Apr. 14th, 2022
Review Source
EDWARD PERKINS Centreville, MD
This company is a rip off I was in a Desperate situation I borrow $875 I paid them a total of $925 so far as I looked at the terms and agreements to pay back the $875 it would be $4000 and some change before the $875 was paid back this not right this company has put me in debt do not far from this company is a complete rip off
3 years ago
Reply from Maxlend
Hello Edward,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Apr. 11th, 2022
Review Source
Carol Hutson Arlington, TX
I like being able to pay my loan down while paying my payments it makes it easier to pay off the loan
3 years ago
Reply from Maxlend
Hi Carol,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 23rd, 2022
Bono Charlotte, NC
DO NOT USE THIS COMPANY. INTEREST IS 500%! THEY TELL YOU YOU CAN AGREE TO A PAYMENT PLAN TO PAYOFF AMOUNT BORROWED BUT THEY LIE ABOUT THE INTEREST RATE. I BORROWED $250 WHICH WILL BE 1,400 BY AUGUST. DO. NOT. USE. THIS. COMPANY. YOU WILL BE STRESSED AND CONTEMPLATING SUICIDE BECAUSE OF THEM DONT DO IT.
3 years ago
Reply from Maxlend
Hello,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Jan. 19th, 2022
Review Source
Lisa Kates Black Mountain, NC
Very easy process. The customer service person was very helpful & took the time to explain & answer my questions.
3 years ago
Reply from Maxlend
Hi Lisa,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our professional customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our professional customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jan. 18th, 2022
Review Source
Lori Baker Columbus, OH
Very kind and courteous. They are there when I need them. I would definitely recommend them! Thank you Maxlend!
4 years ago
Reply from Maxlend
Hi Lori,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service. We look forward to the opportunity to serve you
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service. We look forward to the opportunity to serve you
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Nov. 17th, 2021
Kyle Dishman Broken Arrow, OK
DO NOT USE MAXLEND without paying attention to the amount going toward the principle!!!! Don't go for the money!! I have paid what was borrowed plusl without hardly any forgiveness from MaxLend themselves. They are making a killing off dummies like me!!
5 years ago
Reply from Maxlend
Hi Kyle,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jan. 22nd, 2021
Carole Lee Oklahoma City, OK
Borrowed less than $500 in January. I get paid bi-weekly. They take $113 out of my account every time I get paid. It is now September and they are still taking money out of my account. If I could give them zero stars, I would. Find another way to get money. This one will drain you and your bank account.
5 years ago
Reply from Maxlend
Hi Carole,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Sep. 4th, 2020
Christine Bentley Vernon Hills, IL
Horrible horrible company to deal with. Have been trying for the last 3 days to pay off my Son's loan and given the complete run around. Every time we call, we need something else, they never receive the faxes, etc. They do not want you pay off early so they can keep collecting the finance charges. DO NOT GET A LOAN FROM THEM
5 years ago
Reply from Maxlend
Hello Christine,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jul. 15th, 2020
carol Kansas City, KS
I received a letter from this company claiming I owed them $490 but I have never heard of them and have not taken out a pay day loan in abut 10 years. I supposed to have taken out a loan in 2015. Five years ago. I really can't rate them b/c I don't know who they are.
5 years ago
Reply from Maxlend
Hi Carol,
Thank you for taking the time to share your experience. We value your feedback. For security reasons, we cannot discuss account specifics here. Please contact us from 7AM – 7PM CT Monday – Friday at 855.201.4677 and one of our representatives will be available to assist you.
Thank you for taking the time to share your experience. We value your feedback. For security reasons, we cannot discuss account specifics here. Please contact us from 7AM – 7PM CT Monday – Friday at 855.201.4677 and one of our representatives will be available to assist you.
Jul. 15th, 2020
Shantellel Deacon Opa-locka, FL
I wish I could give zero Stars no matter how desperate you are for a loan do not use this company I borrowed $450 they do not explain to you that girls interest every day on a $450 loan paid back almost $1,700 do not use this company!
5 years ago
Reply from Maxlend
Hello Deacon,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jul. 15th, 2020
Patricia Miamisburg, OH
The loan amount i had to pay back I should have my head examined . I borrowed only $650.00 dollars and have paid back the $650.00 plus another $1,000.00 in about 3 months is how much they got from me. I cannot recommend these places. I am ashamed to say this is my second time. Don t get hooked.
6 years ago
Sharon Carson City, MI
Told me my loan of 900 would only go for 6 months. Did not see pay schedule up front. Have been paying over 400 a month for the past 7 months on a 900 dollar loan and have 2 more payments to go. This has caused a huge financial strain for me. I m a widow on social security disability with a very thin budget. B wary.
6 years ago
Dee Rock Point, MD
They are definitely a rip off, scam artist, all of it. They do not explain the interest in full. They talk around words and charge you 3 times of your loan. Please do not use them. They loan you the money same or next day, but you will pay for it dearly. It is illegal what they do. Please be ware
6 years ago
Brenda Middletown, OH
This is the worst. I borrowed 800.00. I paid 295.00 for 3 months. My payoff was 994.00. This is the worst I have ever been a part of. It is a ripoff. Run run run.... Do not use them . I am in more debt. I gave them one star because zero was not a choice.
6 years ago
Verified Customer
Review Source
Shaun
Do not get a loan from them. The interest is outrageous.
5 months ago
Reply from Maxlend
Hi Shaun,
Thank you for sharing your feedback. We're sorry to hear that the interest rate did not meet your expectations.
At MaxLend, transparency is very important to us. All loan terms—including the repayment schedule and the Annual Percentage Rate (APR)—are disclosed clearly in the loan agreement before funding, so customers can make informed decisions that best suit their financial needs.
It’s also important to know that you are never obligated to keep the loan for the full term. We offer flexible repayment options that allow you to reduce your overall cost:
We offer the following repayment options:
Early Payoff – You’re welcome to pay off your loan at any time without penalty, which can help reduce the overall interest and total cost.
Additional Principal Payments – You may also make extra payments directly toward your principal balance. This helps lower the remaining balance and shortens your repayment term.
Additionally, returning customers may qualify for our Reward Program, which offers benefits such as reduced interest, and higher approval amounts.
If you have any further questions or concerns, please feel free to contact us at 855-201-4677 or custadvocate@maxlend.com.
Sincerely,
The MaxLend Team
Thank you for sharing your feedback. We're sorry to hear that the interest rate did not meet your expectations.
At MaxLend, transparency is very important to us. All loan terms—including the repayment schedule and the Annual Percentage Rate (APR)—are disclosed clearly in the loan agreement before funding, so customers can make informed decisions that best suit their financial needs.
It’s also important to know that you are never obligated to keep the loan for the full term. We offer flexible repayment options that allow you to reduce your overall cost:
We offer the following repayment options:
Early Payoff – You’re welcome to pay off your loan at any time without penalty, which can help reduce the overall interest and total cost.
Additional Principal Payments – You may also make extra payments directly toward your principal balance. This helps lower the remaining balance and shortens your repayment term.
Additionally, returning customers may qualify for our Reward Program, which offers benefits such as reduced interest, and higher approval amounts.
If you have any further questions or concerns, please feel free to contact us at 855-201-4677 or custadvocate@maxlend.com.
Sincerely,
The MaxLend Team
Jul. 23rd, 2025
Verified Customer
Review Source
Raynard
Payment is a hassle, system broken for days causing extra interest to accrue.
7 months ago
Reply from Maxlend
Hi Raynard,
Thank you for bringing this to our attention. We’re very sorry to hear that you experienced difficulty with the payment system. That’s certainly not the experience we want for our customers.
Please know that we take these matters seriously. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. If you haven’t already, we encourage you to contact us as soon as possible so we can review your account, address the issue, and see what can be done to make it right.
Please email us directly at custadvocate@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Best regards,
The MaxLend Team
Thank you for bringing this to our attention. We’re very sorry to hear that you experienced difficulty with the payment system. That’s certainly not the experience we want for our customers.
Please know that we take these matters seriously. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. If you haven’t already, we encourage you to contact us as soon as possible so we can review your account, address the issue, and see what can be done to make it right.
Please email us directly at custadvocate@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Best regards,
The MaxLend Team
May. 15th, 2025
James Angiolillo
Max land has been there for me every step of the way
7 months ago
Reply from Maxlend
Hi James,
Thank you so much for your kind words! We’re honored to have been there for you every step of the way. Knowing we could support you when you needed it most truly means the world to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
Thank you so much for your kind words! We’re honored to have been there for you every step of the way. Knowing we could support you when you needed it most truly means the world to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
May. 26th, 2025
Review Source
Lora Culley
Friendly service and quick! Will use in the future!
7 months ago
Reply from Maxlend
Hi Lora,
Thank you for your kind words! We're so glad to hear you experienced friendly service and quick support. Knowing you're planning to use us again in the future truly means a lot to us!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We're so glad to hear you experienced friendly service and quick support. Knowing you're planning to use us again in the future truly means a lot to us!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
May. 10th, 2025
Review Source
Randy Thomas
Very professional customer service !!!!!
8 months ago
Reply from Maxlend
Hi Randy,
Thank you for your enthusiastic feedback! We're so pleased to hear that you had a very professional experience with our customer service team. It’s always our goal to provide top-notch assistance and make every interaction as smooth and helpful as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your enthusiastic feedback! We're so pleased to hear that you had a very professional experience with our customer service team. It’s always our goal to provide top-notch assistance and make every interaction as smooth and helpful as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Apr. 12th, 2025
Verified Customer
Review Source
Erin
I can’t handle weekly payments.. it was supposed to be bi-weekly according to the verbal agreement.
1 year ago
Reply from Maxlend
Hi Erin,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Aug. 30th, 2024
Verified Customer
Review Source
Juliana
Maxlend is very perfectional but interest rates are entirely to high
1 year ago
Reply from Maxlend
Hello Juliana,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.
It's important to emphasize that you are not obligated to maintain the loan for its entire term.
You have the flexibility to take advantage of two options:
1. Pay off the loan early with no prepayment penalties to save on interest.
2. Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
Should you have any questions or require assistance with your account, please do not hesitate to contact us directly at info@maxlend.com or by phone at 877-936-4336. Our dedicated team is available 24 hours a day to provide you with the support you need.
Once again, we sincerely appreciate your kind words and for choosing MaxLend for your financial needs. We look forward to continuing to serve you in the future.
Best regards,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.
It's important to emphasize that you are not obligated to maintain the loan for its entire term.
You have the flexibility to take advantage of two options:
1. Pay off the loan early with no prepayment penalties to save on interest.
2. Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
Should you have any questions or require assistance with your account, please do not hesitate to contact us directly at info@maxlend.com or by phone at 877-936-4336. Our dedicated team is available 24 hours a day to provide you with the support you need.
Once again, we sincerely appreciate your kind words and for choosing MaxLend for your financial needs. We look forward to continuing to serve you in the future.
Best regards,
Apr. 10th, 2024
Verified Customer
Review Source
kharmynni greene Ypsilanti, MI
Hassle-free service, very professional and knowledgeable.
2 years ago
Reply from Maxlend
Hi kharmynni greene,
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our professional service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our professional service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Nov. 15th, 2023
Verified Customer
Review Source
Michael Woodruff
Terrible customer service. They overcharged, taken $800 so far and say I owe $1000 still. Can't get ahold of anyone
3 years ago
Reply from Maxlend
Hello Michael,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677
Apr. 8th, 2022
Verified Customer
Review Source
traci Hayden Hamilton, OH
I was not clear that it would be a biweekly payment, Im in worse shape now. Wish Id have NEVER contacted your company
3 years ago
Reply from Maxlend
Hi Traci,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677
Mar. 4th, 2022
Verified Customer
Review Source
Jennifer Roberts Pensacola, FL
Quick and easy service friendly staff. Quick application
3 years ago
Reply from Maxlend
Hi Jennifer,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Marcia Coleman Dayton, OH
They really try to work with on your loan
3 years ago
Reply from Maxlend
Hi Marcia,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 23rd, 2022
Verified Customer
Review Source
Hila Boyer Wichita, KS
Interest is too high but Cust Svc is good to work with
3 years ago
Reply from Maxlend
Hi Hila,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! Kindly keep in mind that we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! Kindly keep in mind that we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 10th, 2022
Patricia
No problem getting the money..very nice customer service 👌
10 months ago
Reply from Maxlend
Hi Patricia,
Thank you for your review! We're thrilled to hear that you had an easy experience receiving your funds and enjoyed our customer service. Providing friendly and efficient support is always our goal!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your review! We're thrilled to hear that you had an easy experience receiving your funds and enjoyed our customer service. Providing friendly and efficient support is always our goal!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 13th, 2025
Bryant Hill
I like the good and an easy process . I would go with you again
10 months ago
Reply from Maxlend
Hi Bryant,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our easy process. It’s fantastic to know that you’d choose us again—we truly appreciate your trust!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our easy process. It’s fantastic to know that you’d choose us again—we truly appreciate your trust!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Nancy
Everyone was really nice and very helpful. I would recommend Max Lynn to anyone
10 months ago
Reply from Maxlend
Hi Nancy,
Thank you for your kind words! We're so happy to hear that our team was nice and helpful during your experience. Your recommendation means a lot to us, and we truly appreciate your support!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We're so happy to hear that our team was nice and helpful during your experience. Your recommendation means a lot to us, and we truly appreciate your support!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Review Source
Richard
Very accomidating and friendly. Did all they could to help me without issues.
10 months ago
Reply from Maxlend
Hi Richard,
Thank you for your wonderful review! We're delighted to hear that our team was accommodating and friendly, and that we could assist you without any issues. Your satisfaction is our priority, and we truly appreciate your kind words!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your wonderful review! We're delighted to hear that our team was accommodating and friendly, and that we could assist you without any issues. Your satisfaction is our priority, and we truly appreciate your kind words!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Darryl Farmer
Their customer support is excellent and I will continue to use them.
10 months ago
Reply from Maxlend
Hi Darryl,
Thank you for your kind words! We're thrilled to hear that you've had an excellent experience with our customer support team. Providing reliable and helpful service is our top priority, and we're grateful for your continued trust in us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We're thrilled to hear that you've had an excellent experience with our customer support team. Providing reliable and helpful service is our top priority, and we're grateful for your continued trust in us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 28th, 2025
Review Source
Marisol
Maxlend is good loan, you can receive you money very fast.
11 months ago Edited January 15, 2025
Reply from Maxlend
Hi Marisol,
Thank you for your thoughtful feedback! We’re delighted to hear that you had such a great experience. Providing supportive and reliable service is something we take pride in, and it’s wonderful to know that it made a difference for you.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your thoughtful feedback! We’re delighted to hear that you had such a great experience. Providing supportive and reliable service is something we take pride in, and it’s wonderful to know that it made a difference for you.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 14th, 2025
