Maxlend
4.2
7.9
Overall Score
James Joseph Gallo
Very efficient staff well-trained knowledgeable courteous and kind expedited things very quickly great service
2 years ago
Reply from Maxlend
Hi James,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Aug. 2nd, 2023
Review Source
Alice Greenville, NC
When you’ve gotten two or three loans, the interest is still crazy. The company Maxlend does not reward their returning customers in anyway shape or form.
2 years ago
Reply from Maxlend
Hi Alice,
We appreciate your honest review and are sorry we didn’t meet your expectations.
Our MaxLend Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program.
To learn more about your eligibility, please feel free to contact us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your honest review and are sorry we didn’t meet your expectations.
Our MaxLend Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program.
To learn more about your eligibility, please feel free to contact us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Jul. 28th, 2023
R M Melbourne, FL
This is a terrible company to get a loan from. I've had a $500 loan for less than a month and had to pay around $1000 to pay it off. They expect $125 every two weeks for a year to pay a $500 loan. This company is literally the worst loan provider. Be forewarned!
2 years ago
Reply from Maxlend
Your experience is important to us. We offer flexible repayment options that could reduce the overall cost of the loan. Should you decide to give us another try in the future, our agents are available to help you decide which option best suits you. Please feel free to call us at 855-201-4677 from 7AM – 7PM CT, Monday – Friday, to discuss. We hope to hear from you soon.
Jun. 13th, 2023
Krystn Hill Melbourne, FL
I don't know what these people are smoking that think this is a legit company. It charges 841% for their loans. I got out of my loan - but any interest rate in the state of Florida over 45% is a felony. DO NOT USE THIS COMPANY - TOTALLY USUROUS AND ILLEGAL.
3 years ago
Reply from Maxlend
Hello Krystn Hill,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Nov. 8th, 2022
Vincent Jamison Orangeburg, SC
Great staff, very professional when dealing with customers. Very appreciative of what they did for me.
3 years ago
Reply from Maxlend
Hi Vincent Jamison,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
May. 18th, 2022
Review Source
Herb Lewin Dunedin, FL
It’s easy to do business with MaxLend, and Customer Service is always professional, helpful and courteous…
3 years ago
Reply from Maxlend
Hi Herb,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy service and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy service and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Apr. 14th, 2022
Review Source
EDWARD PERKINS Centreville, MD
This company is a rip off I was in a Desperate situation I borrow $875 I paid them a total of $925 so far as I looked at the terms and agreements to pay back the $875 it would be $4000 and some change before the $875 was paid back this not right this company has put me in debt do not far from this company is a complete rip off
3 years ago
Reply from Maxlend
Hello Edward,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Apr. 11th, 2022
Review Source
Carol Hutson Arlington, TX
I like being able to pay my loan down while paying my payments it makes it easier to pay off the loan
3 years ago
Reply from Maxlend
Hi Carol,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 23rd, 2022
Bono Charlotte, NC
DO NOT USE THIS COMPANY. INTEREST IS 500%! THEY TELL YOU YOU CAN AGREE TO A PAYMENT PLAN TO PAYOFF AMOUNT BORROWED BUT THEY LIE ABOUT THE INTEREST RATE. I BORROWED $250 WHICH WILL BE 1,400 BY AUGUST. DO. NOT. USE. THIS. COMPANY. YOU WILL BE STRESSED AND CONTEMPLATING SUICIDE BECAUSE OF THEM DONT DO IT.
4 years ago
Reply from Maxlend
Hello,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Jan. 19th, 2022
Review Source
Lisa Kates Black Mountain, NC
Very easy process. The customer service person was very helpful & took the time to explain & answer my questions.
4 years ago
Reply from Maxlend
Hi Lisa,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our professional customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our professional customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jan. 18th, 2022
Review Source
Lori Baker Columbus, OH
Very kind and courteous. They are there when I need them. I would definitely recommend them! Thank you Maxlend!
4 years ago
Reply from Maxlend
Hi Lori,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service. We look forward to the opportunity to serve you
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service. We look forward to the opportunity to serve you
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Nov. 17th, 2021
Kyle Dishman Broken Arrow, OK
DO NOT USE MAXLEND without paying attention to the amount going toward the principle!!!! Don't go for the money!! I have paid what was borrowed plusl without hardly any forgiveness from MaxLend themselves. They are making a killing off dummies like me!!
5 years ago
Reply from Maxlend
Hi Kyle,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jan. 22nd, 2021
Carole Lee Oklahoma City, OK
Borrowed less than $500 in January. I get paid bi-weekly. They take $113 out of my account every time I get paid. It is now September and they are still taking money out of my account. If I could give them zero stars, I would. Find another way to get money. This one will drain you and your bank account.
5 years ago
Reply from Maxlend
Hi Carole,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Sep. 4th, 2020
Christine Bentley Vernon Hills, IL
Horrible horrible company to deal with. Have been trying for the last 3 days to pay off my Son's loan and given the complete run around. Every time we call, we need something else, they never receive the faxes, etc. They do not want you pay off early so they can keep collecting the finance charges. DO NOT GET A LOAN FROM THEM
5 years ago
Reply from Maxlend
Hello Christine,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jul. 15th, 2020
carol Kansas City, KS
I received a letter from this company claiming I owed them $490 but I have never heard of them and have not taken out a pay day loan in abut 10 years. I supposed to have taken out a loan in 2015. Five years ago. I really can't rate them b/c I don't know who they are.
5 years ago
Reply from Maxlend
Hi Carol,
Thank you for taking the time to share your experience. We value your feedback. For security reasons, we cannot discuss account specifics here. Please contact us from 7AM – 7PM CT Monday – Friday at 855.201.4677 and one of our representatives will be available to assist you.
Thank you for taking the time to share your experience. We value your feedback. For security reasons, we cannot discuss account specifics here. Please contact us from 7AM – 7PM CT Monday – Friday at 855.201.4677 and one of our representatives will be available to assist you.
Jul. 15th, 2020
Shantellel Deacon Opa-locka, FL
I wish I could give zero Stars no matter how desperate you are for a loan do not use this company I borrowed $450 they do not explain to you that girls interest every day on a $450 loan paid back almost $1,700 do not use this company!
6 years ago
Reply from Maxlend
Hello Deacon,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jul. 15th, 2020
Patricia Miamisburg, OH
The loan amount i had to pay back I should have my head examined . I borrowed only $650.00 dollars and have paid back the $650.00 plus another $1,000.00 in about 3 months is how much they got from me. I cannot recommend these places. I am ashamed to say this is my second time. Don t get hooked.
6 years ago
Sharon Carson City, MI
Told me my loan of 900 would only go for 6 months. Did not see pay schedule up front. Have been paying over 400 a month for the past 7 months on a 900 dollar loan and have 2 more payments to go. This has caused a huge financial strain for me. I m a widow on social security disability with a very thin budget. B wary.
6 years ago
Dee Rock Point, MD
They are definitely a rip off, scam artist, all of it. They do not explain the interest in full. They talk around words and charge you 3 times of your loan. Please do not use them. They loan you the money same or next day, but you will pay for it dearly. It is illegal what they do. Please be ware
6 years ago
Brenda Middletown, OH
This is the worst. I borrowed 800.00. I paid 295.00 for 3 months. My payoff was 994.00. This is the worst I have ever been a part of. It is a ripoff. Run run run.... Do not use them . I am in more debt. I gave them one star because zero was not a choice.
6 years ago
Verified Customer
Review Source
Shirley
I don't like the interest rates is to high
4 months ago
Reply from Maxlend
Hi Shirley,
Thank you for sharing your feedback. We understand that interest rates can be a concern, and we want to remind you that we offer flexible repayment options to help make loans more manageable, including:
Early Payoff – Pay off your loan at any time with no prepayment penalties to save on interest.
Additional Principal Payments – Make extra payments toward your principal balance to reduce total interest and shorten the life of the loan.
We appreciate your input and are always here to discuss ways to make your experience better, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.
Best regards,
The MaxLend Team
Thank you for sharing your feedback. We understand that interest rates can be a concern, and we want to remind you that we offer flexible repayment options to help make loans more manageable, including:
Early Payoff – Pay off your loan at any time with no prepayment penalties to save on interest.
Additional Principal Payments – Make extra payments toward your principal balance to reduce total interest and shorten the life of the loan.
We appreciate your input and are always here to discuss ways to make your experience better, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.
Best regards,
The MaxLend Team
Sep. 24th, 2025
Verified Customer
Review Source
Ryan Tracey
Your interest rate is insane. Almost 700 % interest rate. Would not use them for anything.
9 months ago
Reply from Maxlend
Hi Ryan,
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
Your loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at custadvocate@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday
Best regards,
The MaxLend Team
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
Your loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at custadvocate@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday
Best regards,
The MaxLend Team
May. 10th, 2025
Review Source
Amy
Very smooth experience, very easy approval & process!!!!
7 months ago
Reply from Maxlend
Hi Amy,
Thank you for your feedback! We're thrilled to hear that you had a very smooth experience and found the approval and loan process easy. That’s exactly the kind of service we strive to provide our customers every day.
If you ever have any questions or need assistance in the future, feel free to reach out to us at 877-936-4336 or info@maxlend.com. We’re always here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We're thrilled to hear that you had a very smooth experience and found the approval and loan process easy. That’s exactly the kind of service we strive to provide our customers every day.
If you ever have any questions or need assistance in the future, feel free to reach out to us at 877-936-4336 or info@maxlend.com. We’re always here to help!
Best regards,
The MaxLend Team
Jul. 23rd, 2025
Review Source
Ruby Hutchison
They work with you and are vey fast at getting your money
7 months ago
Reply from Maxlend
Hi Ruby,
Thank you for your kind words! We're so glad to hear that you found our team easy to work with and that we were able to get your funds to you quickly. Providing fast and supportive service is always our goal.
If you ever need assistance or have any questions, don’t hesitate to reach out to us at 877-936-4336 or info@maxlend.com. We're always here for you!
Best regards,
The MaxLend Team
Thank you for your kind words! We're so glad to hear that you found our team easy to work with and that we were able to get your funds to you quickly. Providing fast and supportive service is always our goal.
If you ever need assistance or have any questions, don’t hesitate to reach out to us at 877-936-4336 or info@maxlend.com. We're always here for you!
Best regards,
The MaxLend Team
Jul. 23rd, 2025
Review Source
Island Shugah
I really like how convenient the loan process is.
7 months ago
Reply from Maxlend
Hi Island,
Thank you for sharing your feedback! We're so glad to hear that you found the loan process convenient. Making things simple and stress-free for our customers is what we aim for.
If you ever need help or have questions in the future, feel free to contact us at 877-936-4336 or email us at info@maxlend.com. We’re always happy to assist you!
Best regards,
The MaxLend Team
Thank you for sharing your feedback! We're so glad to hear that you found the loan process convenient. Making things simple and stress-free for our customers is what we aim for.
If you ever need help or have questions in the future, feel free to contact us at 877-936-4336 or email us at info@maxlend.com. We’re always happy to assist you!
Best regards,
The MaxLend Team
Jul. 23rd, 2025
Review Source
Jillian
Worst customer service tried online and on the phone . Called to make a payment because I can’t pay online then the payment was never taken out.
7 months ago
Reply from Maxlend
Hi Jillian,
Thank you for bringing this to our attention. We’re very sorry to hear about the trouble you experienced while trying to make a payment.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at custadvocate@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for bringing this to our attention. We’re very sorry to hear about the trouble you experienced while trying to make a payment.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at custadvocate@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Jul. 23rd, 2025
Anthony
Fast accurate service Thx much for everything
7 months ago
Reply from Maxlend
Hi,
Thank you for your kind words! We're thrilled to hear that you had a fast and accurate experience with us. It’s always our goal to provide efficient service when our customers need it most.
If you have any questions or would like to explore these options further, feel free to contact us at 855-201-4677 or custadvocate@maxlend.com.
Best regards,
The MaxLend Team
Thank you for your kind words! We're thrilled to hear that you had a fast and accurate experience with us. It’s always our goal to provide efficient service when our customers need it most.
If you have any questions or would like to explore these options further, feel free to contact us at 855-201-4677 or custadvocate@maxlend.com.
Best regards,
The MaxLend Team
Jul. 3rd, 2025
Review Source
Ashley Langley
Representative was very helpful and kind
7 months ago
Reply from Maxlend
Hi,
Thank you for taking the time to share your experience! We’re so glad to hear that our representative was helpful and kind throughout your loan process. Providing excellent customer service is something we take pride in.
If you have any questions or would like to explore these options further, feel free to contact us at 855-201-4677 or custadvocate@maxlend.com.
Best regards,
The MaxLend Team
Thank you for taking the time to share your experience! We’re so glad to hear that our representative was helpful and kind throughout your loan process. Providing excellent customer service is something we take pride in.
If you have any questions or would like to explore these options further, feel free to contact us at 855-201-4677 or custadvocate@maxlend.com.
Best regards,
The MaxLend Team
Jul. 3rd, 2025
Review Source
merlene miller
they are wonderful always there when you need them
7 months ago
Reply from Maxlend
Hi,
Thank you for your kind words! We’re so glad to hear that you’ve had a positive experience and that we’ve been able to support you when you needed it most. Providing dependable service is what we strive for every day.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Thank you for your kind words! We’re so glad to hear that you’ve had a positive experience and that we’ve been able to support you when you needed it most. Providing dependable service is what we strive for every day.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Jul. 1st, 2025
Verified Customer
Review Source
Erin
I can’t handle weekly payments.. it was supposed to be bi-weekly according to the verbal agreement.
1 year ago
Reply from Maxlend
Hi Erin,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Aug. 30th, 2024
Verified Customer
Review Source
Juliana
Maxlend is very perfectional but interest rates are entirely to high
1 year ago
Reply from Maxlend
Hello Juliana,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.
It's important to emphasize that you are not obligated to maintain the loan for its entire term.
You have the flexibility to take advantage of two options:
1. Pay off the loan early with no prepayment penalties to save on interest.
2. Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
Should you have any questions or require assistance with your account, please do not hesitate to contact us directly at info@maxlend.com or by phone at 877-936-4336. Our dedicated team is available 24 hours a day to provide you with the support you need.
Once again, we sincerely appreciate your kind words and for choosing MaxLend for your financial needs. We look forward to continuing to serve you in the future.
Best regards,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.
It's important to emphasize that you are not obligated to maintain the loan for its entire term.
You have the flexibility to take advantage of two options:
1. Pay off the loan early with no prepayment penalties to save on interest.
2. Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
Should you have any questions or require assistance with your account, please do not hesitate to contact us directly at info@maxlend.com or by phone at 877-936-4336. Our dedicated team is available 24 hours a day to provide you with the support you need.
Once again, we sincerely appreciate your kind words and for choosing MaxLend for your financial needs. We look forward to continuing to serve you in the future.
Best regards,
Apr. 10th, 2024
Verified Customer
Review Source
kharmynni greene Ypsilanti, MI
Hassle-free service, very professional and knowledgeable.
2 years ago
Reply from Maxlend
Hi kharmynni greene,
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our professional service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our professional service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Nov. 15th, 2023
Verified Customer
Review Source
Michael Woodruff
Terrible customer service. They overcharged, taken $800 so far and say I owe $1000 still. Can't get ahold of anyone
3 years ago
Reply from Maxlend
Hello Michael,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677
Apr. 8th, 2022
Verified Customer
Review Source
traci Hayden Hamilton, OH
I was not clear that it would be a biweekly payment, Im in worse shape now. Wish Id have NEVER contacted your company
3 years ago
Reply from Maxlend
Hi Traci,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677
Mar. 4th, 2022
Verified Customer
Review Source
Jennifer Roberts Pensacola, FL
Quick and easy service friendly staff. Quick application
3 years ago
Reply from Maxlend
Hi Jennifer,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Marcia Coleman Dayton, OH
They really try to work with on your loan
3 years ago
Reply from Maxlend
Hi Marcia,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 23rd, 2022
Verified Customer
Review Source
Hila Boyer Wichita, KS
Interest is too high but Cust Svc is good to work with
4 years ago
Reply from Maxlend
Hi Hila,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! Kindly keep in mind that we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! Kindly keep in mind that we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 10th, 2022
Review Source
Jay Tay
Process is simple, and customer service is great every time. Thanks for everything.
1 year ago
Reply from Maxlend
Hi Jay,
Thank you so much for your kind words! We're delighted to hear that you've found our process simple and our customer service consistently great. It’s always our goal to make your experience as seamless and rewarding as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you so much for your kind words! We're delighted to hear that you've found our process simple and our customer service consistently great. It’s always our goal to make your experience as seamless and rewarding as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 28th, 2025
Tangela
I think the percentage of payments is a little too much. But overall excellent.
1 year ago
Reply from Maxlend
Hi Tangela,
Thank you for sharing your feedback! We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your feedback! We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 14th, 2025
Review Source
Ruth
Not only are they there to lend you funds but they are also there to assist with any other needs
1 year ago
Reply from Maxlend
Hi Ruth,
Thank you for your thoughtful feedback! We’re delighted to hear that you appreciate our commitment to assisting with any needs you may have. Providing supportive and reliable service is something we take pride in, and it’s wonderful to know that it made a difference for you.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your thoughtful feedback! We’re delighted to hear that you appreciate our commitment to assisting with any needs you may have. Providing supportive and reliable service is something we take pride in, and it’s wonderful to know that it made a difference for you.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Lisa Ornelas
It was a quick and easy process. Funds were available same day within a couple of hours.
1 year ago
Reply from Maxlend
Hi Lisa,
Thank you for sharing your experience! We’re delighted to hear that the process was quick and easy for you, with funds available the same day. Speed and convenience are important to us, and it’s great to know we met your expectations.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re delighted to hear that the process was quick and easy for you, with funds available the same day. Speed and convenience are important to us, and it’s great to know we met your expectations.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Review Source
Shawn T
Maxlend provides courteous and professional service without fail everytime I engage their support.
1 year ago
Reply from Maxlend
Hi Shawn,
Thank you for your kind words and continued trust in MaxLend! We’re delighted to hear that you consistently experience courteous and professional service from our team. Providing dependable support is our priority, and it’s wonderful to know we’ve met your expectations every time.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Thank you for your kind words and continued trust in MaxLend! We’re delighted to hear that you consistently experience courteous and professional service from our team. Providing dependable support is our priority, and it’s wonderful to know we’ve met your expectations every time.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Jodi
Max lend was easy to use. I was unable to get the amount I needed but was still able to get something.
1 year ago
Reply from Maxlend
Hi Jodi,
Thank you for your feedback! We’re glad to hear that you found MaxLend easy to use and that we were able to provide some of the funds you needed. While we strive to meet our customers’ full financial needs, we’re happy to have been able to assist in some way.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We’re glad to hear that you found MaxLend easy to use and that we were able to provide some of the funds you needed. While we strive to meet our customers’ full financial needs, we’re happy to have been able to assist in some way.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Dec. 12th, 2024
Gregory
It was easy and fast. It's nice to know when I pay this back,if I need more help they will be there
1 year ago
Reply from Maxlend
Hi Gregory,
Thank you for your feedback! We're glad to hear that you found the process easy and fast. It was a pleasure serving you. We’re here whenever you need us.
If you have any further questions or need assistance, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
MaxLend
Thank you for your feedback! We're glad to hear that you found the process easy and fast. It was a pleasure serving you. We’re here whenever you need us.
If you have any further questions or need assistance, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
MaxLend
Aug. 22nd, 2024
Review Source
Jolyn Ler
Everything was great until I read what I had to pay back and for the amount I got I’m going to have to pay back almost quadrupled what I got.
1 year ago
Reply from Maxlend
Hi Jolyn Ler,
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Aug. 22nd, 2024
Review Source
David Hernandez
It was very easy to apply for the loan process and understand all the rules to pay my loan back.
1 year ago
Reply from Maxlend
Hello David Hernandez,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our quick and easy service. It was a pleasure serving you.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our quick and easy service. It was a pleasure serving you.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
May. 2nd, 2024
William
Customer service was quick,courteous and very friendly and was treated respectfully!
1 year ago
Reply from Maxlend
Hello William,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent customer service. Providing the best possible service to our customers is our top priority.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent customer service. Providing the best possible service to our customers is our top priority.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
Apr. 25th, 2024
Gary Merl Jacksonville, FL
I am not sure in reading some legal issues that you are advertising honestly
It indicates in law suites that you are not a tribal company as I thought
You are owned by individuals or a company somewhere in the Dakotas
1 year ago
Reply from Maxlend
Hi Gary,
MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (“MHA”), a federally recognized sovereign American Indian Tribe.
Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM Est., Monday – Friday, at 855-201-4677 or email us at ombudsman@maxlend.com and we will be happy to assist you.
MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (“MHA”), a federally recognized sovereign American Indian Tribe.
Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM Est., Monday – Friday, at 855-201-4677 or email us at ombudsman@maxlend.com and we will be happy to assist you.
Mar. 15th, 2024
Review Source
Stephanie DiTommaso Palm Beach Gardens, FL
They provide short-term money when needed and allow me to pay off the loan early without penalty.
2 years ago
Reply from Maxlend
Dear Stephanie DiTommaso,
Thank you sincerely for your glowing review! We are thrilled to learn that you had such a positive experience with our service. Delivering exceptional service to our customers is our top priority, and knowing that we've met your expectations brings us immense joy.
We are genuinely grateful for the opportunity to serve you and are dedicated to maintaining the high standards that you've come to expect from us. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly.
You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, always ready and eager to assist you in any way we can.
Thank you sincerely for your glowing review! We are thrilled to learn that you had such a positive experience with our service. Delivering exceptional service to our customers is our top priority, and knowing that we've met your expectations brings us immense joy.
We are genuinely grateful for the opportunity to serve you and are dedicated to maintaining the high standards that you've come to expect from us. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly.
You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, always ready and eager to assist you in any way we can.
Feb. 9th, 2024
Albert C. Smith Stevensville, MD
Excellent Customer Service and all transactions were done and completed as scheduled.
2 years ago
Reply from Maxlend
Dear Albert C. Smith,
We extend our sincere gratitude to you for taking the time to provide us with an outstanding review! At MaxLend, our unwavering commitment is to deliver an exceptional service experience for our valued customers. Learning that you appreciate the excellent customer service we strive to provide is truly rewarding.
Your satisfaction is our top priority, and we eagerly look forward to the ongoing opportunity to serve you. Should you have any questions or require assistance with your account, our team is here for you. You can reach us directly at info@maxlend.com or by calling us at 877-936-4336. Our dedicated support team is available 24 hours a day to address any inquiries you may have.
Your feedback holds immense value for us, and we are enthusiastic about the chance to continue meeting and exceeding your expectations. Thank you for choosing MaxLend!
Best regards,
We extend our sincere gratitude to you for taking the time to provide us with an outstanding review! At MaxLend, our unwavering commitment is to deliver an exceptional service experience for our valued customers. Learning that you appreciate the excellent customer service we strive to provide is truly rewarding.
Your satisfaction is our top priority, and we eagerly look forward to the ongoing opportunity to serve you. Should you have any questions or require assistance with your account, our team is here for you. You can reach us directly at info@maxlend.com or by calling us at 877-936-4336. Our dedicated support team is available 24 hours a day to address any inquiries you may have.
Your feedback holds immense value for us, and we are enthusiastic about the chance to continue meeting and exceeding your expectations. Thank you for choosing MaxLend!
Best regards,
Jan. 10th, 2024
