Name: Maxlend
Rating: 4.3

star star star star star

Sandra Bell Miami, FL

They answered me right away this is my first time becoming a customer

1 year ago

Reply from Maxlend

Hi Sandra,

Thank you for an awesome review! We take great pride in providing the best possible service experience for our customers.
It is great to hear that you are pleased with our loan services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 23rd, 2023

star star star star star

K B Fayetteville, NC

Easy process from start to finish. Service reps are polite and knowledgeable.

2 years ago Edited May 18, 2022

Reply from Maxlend

Hi,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Apr. 6th, 2022

star star star star star

Marius Morgan Washington, DC

Definitely helps me when I’m in a crunch and the rates are decent

2 years ago

Reply from Maxlend

Hi Marius,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Apr. 6th, 2022

star star star star star

Keshawna Burkhalter

Nice customer service. Clear and adequate communication. Easy to use!

2 years ago

Reply from Maxlend

Hi Keshawna,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 25th, 2022

star star star star star

Debra Black

The service was very fast. Customer service was very helpful

2 years ago

Reply from Maxlend

Hi Debra,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process and our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 2nd, 2022

star star star star star

Antonio Brown Orlando, FL

great let u no everything of how its going with loan process very quick

2 years ago

Reply from Maxlend

Hi Antonio,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jan. 19th, 2022

star star star star star_border

robert wentz Columbus, OH

I was able to get the loan that I needed.the person I talked to was very helpful.

2 years ago

Reply from Maxlend

Hi Robert,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Dec. 20th, 2021

star star star star star

Buck Nashville, TN

Very good service. Took a little time but worth it. Let’s Go Brandon!

3 years ago Edited November 3, 2021

Reply from Maxlend

Hi Buck,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 3rd, 2021

star star star star star

Alice Kelly Aurora, CO

Nice people and good customer service. Excellent for when your in a bind

3 years ago

Reply from Maxlend

Hi Alice,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our staff provides good customer service. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 3rd, 2021

star star star star_border star_border

Jackie Clark

Great for bad credit loans but crazy interest rates.

7 months ago

Reply from Maxlend

Hello Jackie Clark, Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement.

We are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.

Mar. 26th, 2024

star star star star_border star_border

Julie Taylor Cleburne, TX

Dislike the long pay back though it was a little to much

7 months ago

Reply from Maxlend

Hi Julie Taylor, Thank you sincerely for your review! It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.

Mar. 20th, 2024

star star star star star

Michael Presti

Excellent, prompt service! No hassles at all!

1 year ago

Reply from Maxlend

Hi Michael Presti,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Oct. 18th, 2023

star star star star star

David Wilkinson Collierville, TN

Very easy to do business with upfront and very explanatory

1 year ago

Reply from Maxlend

Hi David, thanks for the excellent review. It was a pleasure serving you. We’re here whenever you need us. You can contact us anytime at info@maxlend.com or call us at 877-936-4336.

Mar. 23rd, 2023

star star star star star

Willie lynch Louisville, KY

Fast but percentage to high.thats all ig

1 year ago

Reply from Maxlend

Hi Willie,

Thank you for the candid review! We take great pride in providing the best possible service experience for our customers.
It is great to hear that you were pleased with our fast loan services. We would like the opportunity to
address your concern by clarifying how our loans work. Please feel free to call us directly at 855-201-4677 between 7AM and 7PM CT, Monday – Friday to discuss.

Mar. 23rd, 2023

star star star star star

Juan` Ramirez Orlando, FL

Gave me a quick loan and saved my day, good servuce so far

2 years ago

Reply from Maxlend

Hi Juan` Ramirez,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jul. 19th, 2022

star star star star star_border

Sherry hoekstra San Antonio, TX

Quick and the money was in my account by 5am the next morning

2 years ago

Reply from Maxlend

Hi Sherry,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jun. 16th, 2022

star star star star_border star_border

Linda McNichols Chicago, IL

I had several loans with your company. All of a sudden I couldnt get another one.

2 years ago

Reply from Maxlend

Hi Linda,
We appreciate you sharing your experience. The terms of our loans are determined by many different factors within our underwriting process. You should have received information from us regarding your last loan via email within 24 hours after your application was submitted. In the future, if you do not receive this email - or if you have any additional questions or concerns regarding your experience – please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jun. 16th, 2022

star star star star star

Geraldine Epps Charlotte, NC

Customer service and their willingness.to help people

2 years ago

Reply from Maxlend

Hi Geraldine Epps,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

May. 18th, 2022

star star star star star

Thomas Sanchez Dallas, TX

People are very helpful and good service

2 years ago

Reply from Maxlend

Hi Thomas Sanchez,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

May. 18th, 2022

star star star star star

Ted Tarbox NM

Very easy to use Easy to apply for and easy payments

2 years ago

Reply from Maxlend

Hi Ted,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

May. 16th, 2022

star star star star star

Nancy Brandel O'Fallon, MO

Very professional and helpful. They were polite.

2 years ago

Reply from Maxlend

Hi Nancy Brandel,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our professional customer service.
We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Apr. 8th, 2022

star star star star star

Gen Panlaqui

Costumer support are very kind, helpful and knowledgeable.

2 years ago

Reply from Maxlend

Hi Gen,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our Excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 23rd, 2022

star star star star star

Cecelia Parker Houston, TX

Excellent, fast service. I had my loan approved in minutes.

2 years ago

Reply from Maxlend

Hi Cecelia,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 23rd, 2022

star star star star star

DAWN JACKSON Sanford, FL

Excellent company and customer service repeat customer

2 years ago

Reply from Maxlend

Hi Dawn,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service.
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 25th, 2022

star star star star star

Steven Hodgdon Norway, ME

Good place to get a loan and the payments are reasonable.

2 years ago

Reply from Maxlend

Hi Steven,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It was a pleasure serving you. We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jan. 18th, 2022

star star star star star

Sandra I Ramirez Baltimore, MD

I like how nice the costumer service people are.

2 years ago

Reply from Maxlend

Hi Sandra,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jan. 18th, 2022

star star star star star

carmen candelario Dallas, TX

Polite employees know there job helpful fast

2 years ago

Reply from Maxlend

Hi Carmen,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Dec. 20th, 2021

star star star star star

Alisha Welch Charlotte, NC

The cash was quick it didn't take long to get approved

2 years ago

Reply from Maxlend

Hi Alisha,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy service. We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Dec. 3rd, 2021

star star star star star

Kandice Castille Fort Worth, TX

Fast service. Funds was in my account faster than I thought

2 years ago Edited November 29, 2021

Reply from Maxlend

Hi Kandice,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 29th, 2021

star star star star star

Martha Leann

They were up front and honest from the start

2 years ago

Reply from Maxlend

Thanks for the awesome review, Martha! We look forward to the opportunity to serve you again soon. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at info@maxlend.com, or you can call us at 877-936-4336.

Nov. 17th, 2021

star star star star star

GracieKat Lady Baltimore, MD

Easy to talk to, non judgemental, pleasant staff

2 years ago

Reply from Maxlend

Hi Gracie,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 17th, 2021

star star star star star

Jeanetta Roberson Arcadia, LA

Always understanding in any of my situations I have..

2 years ago

Reply from Maxlend

Hi Jeanetta,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 17th, 2021

star star_border star_border star_border star_border

Eddie Williams Atlanta, GA

If at all possible avoid. They pretty much take advantage of the fact you are in need. You shouldn't be paying back over 6k for a $1,300.00 loan.

3 years ago

Reply from Maxlend

Hi Eddie,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan.
If you would like to discuss these options, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Sep. 16th, 2021

star star star star star

Tammy w. Crandon, WI

It was very easy to apply and very courteous customer help

3 years ago

Reply from Maxlend

Hi Tammy,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear the process was easy and our staff was courteous. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 5th, 2021

star star star star star_border

Ia. Sobriquet Baltimore, MD

Customer service is really good. Easy to use, simple online process.

3 years ago

Reply from Maxlend

Hi,

Thank you for commending our effort with your 4 star rating! We take pride in having great customer service. It is so great to hear our process is simple and we provide good customer service. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 3rd, 2021

star star star star star

Carolyn Williams Dallas, TX

Maxlend is understanding when it comes to their customers

3 years ago

Reply from Maxlend

Hi Carolyn,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we are always understanding. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 3rd, 2021

star star_border star_border star_border star_border

JoMalone Lukachukai, AZ

This is a PREDATORY LENDER avoid them AT ALL COST even if your desperate... I made the mistake of taking a loan with them and REGRET to this day...

4 years ago

Reply from Maxlend

Hello JoMalone,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

star star_border star_border star_border star_border

bill smith Blanchester, OH

Never get a loan with this company I got a small $175 loan and that loan is gonna cost me about $800 when I pay it off intrest is insane

5 years ago

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Verified Customer

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Solange Phoenix, AZ

Interest rate is way too high it's a scam

2 years ago

Reply from Maxlend

Hello Solange,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Verified Customer

star star_border star_border star_border star_border

Brad Lowe Bowling Green, OH

Paying 6k on a 1500 loan. Need I say more?

2 years ago

Reply from Maxlend

Hi Brad,
Thank you for taking the time to share your experience. Your feedback is important to us!
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 24th, 2022

star star star star star_border

Judine Cosey Milton, DE

Maxlend is a reliable short-term loan service provider.

1 year ago

Reply from Maxlend

Hi Judine Cosey,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Oct. 3rd, 2023

star star_border star_border star_border star_border

Kollin Reno, NV

600% or higher interests rates. Enough said, this company has found a way to legally scam people. STAY AWAY

5 years ago

star star star star_border star_border

Steve Sahagian Columbus, OH

I need the deduction on 4/10/23, not 4/7/23

1 year ago

Reply from Maxlend

Hi Steve, we would like the opportunity to discuss the details of your experience in hopes of eliminating any recurrences of this issue. Please call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Apr. 5th, 2023

star star_border star_border star_border star_border

Ryan Grayslake, IL

It's a scam and the staff knows their product is terrible... avoid at all costs.

5 years ago