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Maxlend

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8.2

Overall Score

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Patricia David

The customer service rep understood my issue. He was easy to talk to and he solved my problem in this one phone call

3 years ago

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Reply from Maxlend

Hi Patricia David,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 14th, 2023

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James Joseph Gallo

Very efficient staff well-trained knowledgeable courteous and kind expedited things very quickly great service

3 years ago

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Reply from Maxlend

Hi James,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 2nd, 2023

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Alice Greenville, NC

When you’ve gotten two or three loans, the interest is still crazy. The company Maxlend does not reward their returning customers in anyway shape or form.

3 years ago

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Reply from Maxlend

Hi Alice,
We appreciate your honest review and are sorry we didn’t meet your expectations.
Our MaxLend Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program.
To learn more about your eligibility, please feel free to contact us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Jul. 28th, 2023

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R M Melbourne, FL

This is a terrible company to get a loan from. I've had a $500 loan for less than a month and had to pay around $1000 to pay it off. They expect $125 every two weeks for a year to pay a $500 loan. This company is literally the worst loan provider. Be forewarned!

3 years ago

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Reply from Maxlend

Your experience is important to us. We offer flexible repayment options that could reduce the overall cost of the loan. Should you decide to give us another try in the future, our agents are available to help you decide which option best suits you. Please feel free to call us at 855-201-4677 from 7AM – 7PM CT, Monday – Friday, to discuss. We hope to hear from you soon.

Jun. 13th, 2023

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Krystn Hill Melbourne, FL

I don't know what these people are smoking that think this is a legit company. It charges 841% for their loans. I got out of my loan - but any interest rate in the state of Florida over 45% is a felony. DO NOT USE THIS COMPANY - TOTALLY USUROUS AND ILLEGAL.

3 years ago

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Reply from Maxlend

Hello Krystn Hill,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Nov. 8th, 2022

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Vincent Jamison Orangeburg, SC

Great staff, very professional when dealing with customers. Very appreciative of what they did for me.

4 years ago

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Reply from Maxlend

Hi Vincent Jamison,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

May. 18th, 2022

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Herb Lewin Dunedin, FL

It’s easy to do business with MaxLend, and Customer Service is always professional, helpful and courteous…

4 years ago

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Reply from Maxlend

Hi Herb,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy service and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Apr. 14th, 2022

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EDWARD PERKINS Centreville, MD

This company is a rip off I was in a Desperate situation I borrow $875 I paid them a total of $925 so far as I looked at the terms and agreements to pay back the $875 it would be $4000 and some change before the $875 was paid back this not right this company has put me in debt do not far from this company is a complete rip off

4 years ago

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Reply from Maxlend

Hello Edward,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Apr. 11th, 2022

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Carol Hutson Arlington, TX

I like being able to pay my loan down while paying my payments it makes it easier to pay off the loan

4 years ago

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Reply from Maxlend

Hi Carol,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 23rd, 2022

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Bono Charlotte, NC

DO NOT USE THIS COMPANY. INTEREST IS 500%! THEY TELL YOU YOU CAN AGREE TO A PAYMENT PLAN TO PAYOFF AMOUNT BORROWED BUT THEY LIE ABOUT THE INTEREST RATE. I BORROWED $250 WHICH WILL BE 1,400 BY AUGUST. DO. NOT. USE. THIS. COMPANY. YOU WILL BE STRESSED AND CONTEMPLATING SUICIDE BECAUSE OF THEM DONT DO IT.

4 years ago

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Reply from Maxlend

Hello,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Jan. 19th, 2022

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Lisa Kates Black Mountain, NC

Very easy process. The customer service person was very helpful & took the time to explain & answer my questions.

4 years ago

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Reply from Maxlend

Hi Lisa,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our professional customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jan. 18th, 2022

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Lori Baker Columbus, OH

Very kind and courteous. They are there when I need them. I would definitely recommend them! Thank you Maxlend!

4 years ago

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Reply from Maxlend

Hi Lori,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service. We look forward to the opportunity to serve you
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 17th, 2021

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Kyle Dishman Broken Arrow, OK

DO NOT USE MAXLEND without paying attention to the amount going toward the principle!!!! Don't go for the money!! I have paid what was borrowed plusl without hardly any forgiveness from MaxLend themselves. They are making a killing off dummies like me!!

5 years ago

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Reply from Maxlend

Hi Kyle,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jan. 22nd, 2021

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Carole Lee Oklahoma City, OK

Borrowed less than $500 in January. I get paid bi-weekly. They take $113 out of my account every time I get paid. It is now September and they are still taking money out of my account. If I could give them zero stars, I would. Find another way to get money. This one will drain you and your bank account.

5 years ago

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Reply from Maxlend

Hi Carole,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Sep. 4th, 2020

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Christine Bentley Vernon Hills, IL

Horrible horrible company to deal with. Have been trying for the last 3 days to pay off my Son's loan and given the complete run around. Every time we call, we need something else, they never receive the faxes, etc. They do not want you pay off early so they can keep collecting the finance charges. DO NOT GET A LOAN FROM THEM

6 years ago

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Reply from Maxlend

Hello Christine,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

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carol Kansas City, KS

I received a letter from this company claiming I owed them $490 but I have never heard of them and have not taken out a pay day loan in abut 10 years. I supposed to have taken out a loan in 2015. Five years ago. I really can't rate them b/c I don't know who they are.

6 years ago

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Reply from Maxlend

Hi Carol,

Thank you for taking the time to share your experience. We value your feedback. For security reasons, we cannot discuss account specifics here. Please contact us from 7AM – 7PM CT Monday – Friday at 855.201.4677 and one of our representatives will be available to assist you.

Jul. 15th, 2020

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Shantellel Deacon Opa-locka, FL

I wish I could give zero Stars no matter how desperate you are for a loan do not use this company I borrowed $450 they do not explain to you that girls interest every day on a $450 loan paid back almost $1,700 do not use this company!

6 years ago

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Reply from Maxlend

Hello Deacon,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

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Patricia Miamisburg, OH

The loan amount i had to pay back I should have my head examined . I borrowed only $650.00 dollars and have paid back the $650.00 plus another $1,000.00 in about 3 months is how much they got from me. I cannot recommend these places. I am ashamed to say this is my second time. Don t get hooked.

6 years ago

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Sharon Carson City, MI

Told me my loan of 900 would only go for 6 months. Did not see pay schedule up front. Have been paying over 400 a month for the past 7 months on a 900 dollar loan and have 2 more payments to go. This has caused a huge financial strain for me. I m a widow on social security disability with a very thin budget. B wary.

6 years ago

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Dee Rock Point, MD

They are definitely a rip off, scam artist, all of it. They do not explain the interest in full. They talk around words and charge you 3 times of your loan. Please do not use them. They loan you the money same or next day, but you will pay for it dearly. It is illegal what they do. Please be ware

6 years ago

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Brenda Middletown, OH

This is the worst. I borrowed 800.00. I paid 295.00 for 3 months. My payoff was 994.00. This is the worst I have ever been a part of. It is a ripoff. Run run run.... Do not use them . I am in more debt. I gave them one star because zero was not a choice.

7 years ago

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Patrick

Predatory lender. No way of ever paying back loan.

4 months ago

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Reply from Maxlend

Hi Patrick,

Thank you for your feedback. We're sorry to hear that we did not meet your expectations.

At MaxLend, transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement that is provided for your review before any agreement is signed.

We provide flexible repayment options available to help manage each loan more comfortably:

Early Payoff – You’re welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest.

Additional Principal Payments – You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan.

Should you need us in the future or if you wish to speak with us sooner, please do not hesitate to contact us directly at info@maxlend.com or call 877-936-4336.

Best regards,

The MaxLend Team

Apr. 17th, 2026

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Orlando and Chrystal Castillo

I don't like that they don't report to the credit bureau. Also the interest is uper high.

8 months ago

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Reply from Maxlend

Hi Orlando,

Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.

At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.

Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:

Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.

Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.

MaxLend may report account activity, including late or missed payments, to credit bureaus, and we encourage you to monitor your credit regularly.

If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Dec. 12th, 2025

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Marylou

They were very helpful in explaining how it works

1 year ago

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Reply from Maxlend

Hi Marylou,

Thank you for your feedback! We’re glad to hear that our team was able to clearly explain the process and help you understand how everything works. Providing clear and helpful guidance is always our priority.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Aug. 28th, 2025

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Erin

I can’t handle weekly payments.. it was supposed to be bi-weekly according to the verbal agreement.

1 year ago

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Reply from Maxlend

Hi Erin,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Aug. 30th, 2024

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Juliana

Maxlend is very perfectional but interest rates are entirely to high

2 years ago

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Reply from Maxlend

Hello Juliana,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.

It's important to emphasize that you are not obligated to maintain the loan for its entire term.

You have the flexibility to take advantage of two options:
1. Pay off the loan early with no prepayment penalties to save on interest.
2. Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

Should you have any questions or require assistance with your account, please do not hesitate to contact us directly at info@maxlend.com or by phone at 877-936-4336. Our dedicated team is available 24 hours a day to provide you with the support you need.

Once again, we sincerely appreciate your kind words and for choosing MaxLend for your financial needs. We look forward to continuing to serve you in the future.

Best regards,

Apr. 10th, 2024

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kharmynni greene Ypsilanti, MI

Hassle-free service, very professional and knowledgeable.

2 years ago

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Reply from Maxlend

Hi kharmynni greene,

Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.

We're delighted to hear that you enjoyed our professional service. Your satisfaction is our priority.

Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.

Nov. 15th, 2023

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Michael Woodruff

Terrible customer service. They overcharged, taken $800 so far and say I owe $1000 still. Can't get ahold of anyone

4 years ago

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Reply from Maxlend

Hello Michael,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677

Apr. 8th, 2022

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traci Hayden Hamilton, OH

I was not clear that it would be a biweekly payment, Im in worse shape now. Wish Id have NEVER contacted your company

4 years ago

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Reply from Maxlend

Hi Traci,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677

Mar. 4th, 2022

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Jennifer Roberts Pensacola, FL

Quick and easy service friendly staff. Quick application

4 years ago

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Reply from Maxlend

Hi Jennifer,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Marcia Coleman Dayton, OH

They really try to work with on your loan

4 years ago

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Reply from Maxlend

Hi Marcia,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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Hila Boyer Wichita, KS

Interest is too high but Cust Svc is good to work with

4 years ago

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Reply from Maxlend

Hi Hila,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! Kindly keep in mind that we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 10th, 2022

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Jamarcus Aaron

Its a legal scheme if u borrow 1300 you will have to pay about 360 every 2 weeks for 9 months. Do not repeat do not use find another company to borrow from.

10 months ago

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Reply from Maxlend

Hi Jamarcus ,

Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.

At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.

Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:

Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.

Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.

If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Oct. 29th, 2025

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Victoria Jenkins

I like that they provided fast friendly and courteous service

11 months ago

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Reply from Maxlend

Hi Victoria,

Thank you for your kind words! We’re so glad to hear that you experienced fast, friendly, and courteous service with us. Providing this level of care is exactly what we strive for, and it’s wonderful to know it made a positive impact on your experience.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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Herbert

I liked the friendliness of the agent who helped me and the easiness of the whole process .

1 year ago

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Reply from Maxlend

Hi Herbert,

Thank you for sharing your experience! We’re delighted to hear that you appreciated the friendliness of our agent and found the loan process easy and straightforward. Providing helpful and supportive service is always our goal.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Aug. 28th, 2025

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Superwoman Business Services

Although your company was there during a time of need, the overall Interest placed on loan was extremely predatory! 18 months of $150 monthly payments accounting for over #2,000 repayment on a $400 loan is excessive.

1 year ago

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Reply from Maxlend

Hi,

Thank you for sharing your feedback. We understand your concern regarding the overall cost of the loan. At MaxLend, transparency is important to us, and we do our best to clearly outline the full repayment schedule and terms prior to finalizing any agreement.

We want to ensure all customers are aware that:

Our loans are typically structured for 9 or 10 months, but you are welcome to pay off your loan early at any time without penalty, which can significantly reduce the total interest paid.

Additional principal payments can also be made at any time to help shorten the term and lower the overall balance.

We genuinely appreciate the opportunity to assist you during a time of need.

If you have any further questions or would like to review repayment options, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.

Sincerely,
Your MaxLend Team

Jul. 23rd, 2025

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Teresa Henry

Customer service is awesome. The Customer service is very professional and kind .

1 year ago

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Reply from Maxlend

Hi,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service team. Providing professional, friendly, and supportive service is something we take great pride in.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Jul. 1st, 2025

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Joyce Haynie

The agent was efficient, never hurried, answered all questions, and very pleasant.

1 year ago

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Reply from Maxlend

Hi Joyce ,

Thank you for sharing your experience! We're delighted to hear that our agent was efficient, took the time to answer all your questions without rushing, and made the interaction pleasant for you. Providing attentive and respectful service is something we take pride in.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!

Best regards,
The MaxLend Team

May. 10th, 2025

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Doris

Customer service is great. I also like if you pay on time the next time the interest decreases.

1 year ago

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Reply from Maxlend

Hi Doris,

Thank you for your great review! We're glad to hear that you’ve had a positive experience with our customer service. We also appreciate you highlighting the benefit of on-time payments—our goal is to make borrowing more rewarding for our valued customers like you!

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Mar. 21st, 2025

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star star star star star

Jay Tay

Process is simple, and customer service is great every time. Thanks for everything.

1 year ago

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Reply from Maxlend

Hi Jay,

Thank you so much for your kind words! We're delighted to hear that you've found our process simple and our customer service consistently great. It’s always our goal to make your experience as seamless and rewarding as possible.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 28th, 2025

star star star star star

Tangela

I think the percentage of payments is a little too much. But overall excellent.

1 year ago

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Reply from Maxlend

Hi Tangela,

Thank you for sharing your feedback! We understand that interest rates can be a concern.

Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 14th, 2025

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star star star star star

Ruth

Not only are they there to lend you funds but they are also there to assist with any other needs

1 year ago

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Reply from Maxlend

Hi Ruth,

Thank you for your thoughtful feedback! We’re delighted to hear that you appreciate our commitment to assisting with any needs you may have. Providing supportive and reliable service is something we take pride in, and it’s wonderful to know that it made a difference for you.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 9th, 2025

star star star star star

Lisa Ornelas

It was a quick and easy process. Funds were available same day within a couple of hours.

1 year ago

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Reply from Maxlend

Hi Lisa,

Thank you for sharing your experience! We’re delighted to hear that the process was quick and easy for you, with funds available the same day. Speed and convenience are important to us, and it’s great to know we met your expectations.

If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!

Best regards,
The MaxLend Team

Jan. 3rd, 2025

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star star star star star

Shawn T

Maxlend provides courteous and professional service without fail everytime I engage their support.

1 year ago

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Reply from Maxlend

Hi Shawn,

Thank you for your kind words and continued trust in MaxLend! We’re delighted to hear that you consistently experience courteous and professional service from our team. Providing dependable support is our priority, and it’s wonderful to know we’ve met your expectations every time.

If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!

Best regards,
The MaxLend Team

Jan. 3rd, 2025

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Jodi

Max lend was easy to use. I was unable to get the amount I needed but was still able to get something.

1 year ago

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Reply from Maxlend

Hi Jodi,

Thank you for your feedback! We’re glad to hear that you found MaxLend easy to use and that we were able to provide some of the funds you needed. While we strive to meet our customers’ full financial needs, we’re happy to have been able to assist in some way.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Dec. 12th, 2024

star star star star star

Gregory

It was easy and fast. It's nice to know when I pay this back,if I need more help they will be there

2 years ago

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Reply from Maxlend

Hi Gregory,

Thank you for your feedback! We're glad to hear that you found the process easy and fast. It was a pleasure serving you. We’re here whenever you need us.

If you have any further questions or need assistance, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
MaxLend

Aug. 22nd, 2024

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star star star star_border star_border

Jolyn Ler

Everything was great until I read what I had to pay back and for the amount I got I’m going to have to pay back almost quadrupled what I got.

2 years ago

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Reply from Maxlend

Hi Jolyn Ler,

Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.

Aug. 22nd, 2024

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star star star star star

David Hernandez

It was very easy to apply for the loan process and understand all the rules to pay my loan back.

2 years ago

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Reply from Maxlend

Hello David Hernandez,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our quick and easy service. It was a pleasure serving you.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

May. 2nd, 2024

star star star star star

William

Customer service was quick,courteous and very friendly and was treated respectfully!

2 years ago

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Reply from Maxlend

Hello William,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent customer service. Providing the best possible service to our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

Apr. 25th, 2024

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Gary Merl Jacksonville, FL

I am not sure in reading some legal issues that you are advertising honestly It indicates in law suites that you are not a tribal company as I thought You are owned by individuals or a company somewhere in the Dakotas

2 years ago

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Reply from Maxlend

Hi Gary,

MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (“MHA”), a federally recognized sovereign American Indian Tribe.
Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM Est., Monday – Friday, at 855-201-4677 or email us at ombudsman@maxlend.com and we will be happy to assist you.

Mar. 15th, 2024