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Maxlend

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7.8

Overall Score

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Tammy w. Crandon, WI

It was very easy to apply and very courteous customer help

4 years ago

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Reply from Maxlend

Hi Tammy,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear the process was easy and our staff was courteous. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 5th, 2021

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Ia. Sobriquet Baltimore, MD

Customer service is really good. Easy to use, simple online process.

4 years ago

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Reply from Maxlend

Hi,

Thank you for commending our effort with your 4 star rating! We take pride in having great customer service. It is so great to hear our process is simple and we provide good customer service. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 3rd, 2021

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Carolyn Williams Dallas, TX

Maxlend is understanding when it comes to their customers

4 years ago

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Reply from Maxlend

Hi Carolyn,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we are always understanding. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 3rd, 2021

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JoMalone Lukachukai, AZ

This is a PREDATORY LENDER avoid them AT ALL COST even if your desperate... I made the mistake of taking a loan with them and REGRET to this day...

5 years ago

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Reply from Maxlend

Hello JoMalone,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.

Jul. 15th, 2020

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bill smith Blanchester, OH

Never get a loan with this company I got a small $175 loan and that loan is gonna cost me about $800 when I pay it off intrest is insane

6 years ago

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Solange Phoenix, AZ

Interest rate is way too high it's a scam

3 years ago

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Reply from Maxlend

Hello Solange,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Brad Lowe Bowling Green, OH

Paying 6k on a 1500 loan. Need I say more?

3 years ago

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Reply from Maxlend

Hi Brad,
Thank you for taking the time to share your experience. Your feedback is important to us!
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 24th, 2022

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Jacque

Ease of application process..quick deposit of funds

1 year ago

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Reply from Maxlend

Hi Jacque,

Thank you for your feedback! We’re pleased to hear that you found the application process easy and that the funds were deposited quickly. We strive to make the process as smooth and efficient as possible, and we’re glad we could meet your expectations.

If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!

Best regards,
The MaxLend Team

Aug. 26th, 2024

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James E

When you don't have the best credit they help in a pinch.

1 year ago

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Reply from Maxlend

Hi James,

Thank you for your feedback! We're thrilled to hear that you experienced great service a. Making the process straightforward and providing excellent service are top priorities for us at MaxLend.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024

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Judine Cosey Milton, DE

Maxlend is a reliable short-term loan service provider.

2 years ago

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Reply from Maxlend

Hi Judine Cosey,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Oct. 3rd, 2023

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Kollin Reno, NV

600% or higher interests rates. Enough said, this company has found a way to legally scam people. STAY AWAY

6 years ago

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Jackie Clark

Great for bad credit loans but crazy interest rates.

1 year ago

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Reply from Maxlend

Hello Jackie Clark, Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement.

We are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.

Mar. 26th, 2024

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Julie Taylor Cleburne, TX

Dislike the long pay back though it was a little to much

1 year ago

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Reply from Maxlend

Hi Julie Taylor, Thank you sincerely for your review! It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.

Mar. 20th, 2024

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Steve Sahagian Columbus, OH

I need the deduction on 4/10/23, not 4/7/23

2 years ago

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Reply from Maxlend

Hi Steve, we would like the opportunity to discuss the details of your experience in hopes of eliminating any recurrences of this issue. Please call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Apr. 5th, 2023

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Ryan Grayslake, IL

It's a scam and the staff knows their product is terrible... avoid at all costs.

6 years ago