Maxlend
4.0
7.6
Overall Score
Corina Donahue Seabrook, NH
4 years ago
Reply from Maxlend
Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Dec. 20th, 2021
Review Source
Kimyata Moore Philadelphia, PA
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.
Oct. 19th, 2021
Johnathan Mandel ,
5 years ago
Reply from Maxlend
Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our staff assisted when you were in need and that the process was easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.
Mar. 3rd, 2021
Deanna Bailey Gilbert, AZ
6 years ago
Reply from Maxlend
Thank you for taking the time to share your experience. We value your feedback. For your security, we do not post private account details here. Your concern will be escalated to management for further review. Please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jul. 15th, 2020
Review Source
andy1anna
3 months ago
Reply from Maxlend
Thank you for bringing this issue to our attention. We take situations like this seriously and encourage you to contact us so we can investigate and resolve the matter promptly.
Please email us directly at custadvocate@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Best regards,
The MaxLend Team
Apr. 1st, 2026
Verified Customer
Review Source
Ryan Tracey
1 year ago
Reply from Maxlend
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
Your loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at custadvocate@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday
Best regards,
The MaxLend Team
May. 10th, 2025
Verified Customer
Review Source
Jill Williams Wallace, NC
4 years ago
Reply from Maxlend
Thank you for sharing your feedback.
MaxLend provides loans up to $3,000, and your scheduled due date depends on multiple factors, including how your salary is distributed.
We are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday
Feb. 16th, 2022
Verified Customer
Review Source
Nick Duerst Theodosia, MO
4 years ago
Reply from Maxlend
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 16th, 2022
Verified Customer
Review Source
Stephanie Forest Hill, MD
4 years ago
Reply from Maxlend
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 10th, 2022
Review Source
Martin
9 months ago
Reply from Maxlend
Thank you for sharing your experience! We’re glad to hear our representative was both nice and honest. At MaxLend, we take pride in providing service that is respectful, transparent, and helpful.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 30th, 2025
Review Source
Maria Elena Requejo
9 months ago
Reply from Maxlend
Thank you for your kind words! We’re so glad to hear that you experienced quick service along with excellent customer support. Providing both speed and care is something we take pride in, and it’s wonderful to know we met your expectations.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 24th, 2025
Review Source
Lee Ann Sontheimer Murphy
9 months ago
Reply from Maxlend
Thank you for sharing your experience! We’re thrilled to hear that you received great customer service and found our associate helpful. Our team always aims to provide clear and supportive assistance, and it’s wonderful to know that came through during your experience.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 24th, 2025
Billy
10 months ago
Reply from Maxlend
Thank you for your feedback! We’re thrilled to hear that you’re pleased with both our services and our team. Providing reliable solutions and friendly support is always our priority.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Review Source
Alfred Sellers
10 months ago
Reply from Maxlend
Thank you for your feedback! We’re thrilled to hear that we could provide a quick emergency loan when you needed it most. It’s always our goal to be there for our customers during urgent situations, and we’re glad we could help.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Review Source
Amy
11 months ago
Reply from Maxlend
Thank you for your feedback! We're thrilled to hear that you had a very smooth experience and found the approval and loan process easy. That’s exactly the kind of service we strive to provide our customers every day.
If you ever have any questions or need assistance in the future, feel free to reach out to us at 877-936-4336 or info@maxlend.com. We’re always here to help!
Best regards,
The MaxLend Team
Jul. 23rd, 2025
Review Source
Ruby Hutchison
11 months ago
Reply from Maxlend
Thank you for your kind words! We're so glad to hear that you found our team easy to work with and that we were able to get your funds to you quickly. Providing fast and supportive service is always our goal.
If you ever need assistance or have any questions, don’t hesitate to reach out to us at 877-936-4336 or info@maxlend.com. We're always here for you!
Best regards,
The MaxLend Team
Jul. 23rd, 2025
Review Source
Island Shugah
11 months ago
Reply from Maxlend
Thank you for sharing your feedback! We're so glad to hear that you found the loan process convenient. Making things simple and stress-free for our customers is what we aim for.
If you ever need help or have questions in the future, feel free to contact us at 877-936-4336 or email us at info@maxlend.com. We’re always happy to assist you!
Best regards,
The MaxLend Team
Jul. 23rd, 2025
Patricia
1 year ago
Reply from Maxlend
Thank you for your review! We're thrilled to hear that you had an easy experience receiving your funds and enjoyed our customer service. Providing friendly and efficient support is always our goal!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 13th, 2025
Bryant Hill
1 year ago
Reply from Maxlend
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our easy process. It’s fantastic to know that you’d choose us again—we truly appreciate your trust!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Nancy
1 year ago
Reply from Maxlend
Thank you for your kind words! We're so happy to hear that our team was nice and helpful during your experience. Your recommendation means a lot to us, and we truly appreciate your support!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Review Source
Richard
1 year ago
Reply from Maxlend
Thank you for your wonderful review! We're delighted to hear that our team was accommodating and friendly, and that we could assist you without any issues. Your satisfaction is our priority, and we truly appreciate your kind words!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Darryl Farmer
1 year ago
Reply from Maxlend
Thank you for your kind words! We're thrilled to hear that you've had an excellent experience with our customer support team. Providing reliable and helpful service is our top priority, and we're grateful for your continued trust in us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 28th, 2025
Review Source
Marisol
1 year ago Edited January 15, 2025
Reply from Maxlend
Thank you for your thoughtful feedback! We’re delighted to hear that you had such a great experience. Providing supportive and reliable service is something we take pride in, and it’s wonderful to know that it made a difference for you.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 14th, 2025
Review Source
Patricia
1 year ago
Reply from Maxlend
Thank you for your kind words! We’re delighted to hear that our customer service team was knowledgeable and helpful, making your experience easy and pleasant. Providing excellent service is our top priority, and your feedback is truly appreciated.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Review Source
Tammy shaw
1 year ago
Reply from Maxlend
Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you love MaxLend and find us easy to work with. Your recommendation means the world to us, and we’re grateful for the trust you’ve placed in our team.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Tamiko
1 year ago
Reply from Maxlend
Thank you for sharing your wonderful experience! We’re so glad to hear that you found the online process straightforward and that our customer service team provided fast and efficient support. It’s great to know that you received your funds within just an hour—your satisfaction is our top priority!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Dec. 18th, 2024
Review Source
Christopher
1 year ago
Reply from Maxlend
Thank you for sharing your experience! We're glad to hear that you found the loan process easy and appreciated the quick deposit into your account. It's our goal to make things as convenient as possible for you.
If you have any further questions or need assistance, feel free to contact us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Sep. 3rd, 2024
Kawsu
1 year ago
Reply from Maxlend
Thank you for your feedback! We’re pleased to hear that you found our team patient, understanding, and helpful. Providing attentive and supportive service is important to us, and we’re glad to know that we met your expectations.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Aug. 29th, 2024
Mike Moreno
1 year ago
Reply from Maxlend
Thank you for your kind words! We’re delighted to hear that you experienced fast, extremely courteous, and knowledgeable service. Providing clear and respectful assistance is important to us, and we’re glad we could meet your expectations.
If you have any further questions or need additional assistance, please feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Aug. 22nd, 2024
Review Source
Mona Emmanuel
1 year ago
Reply from Maxlend
Thank you for your feedback! We're delighted to hear that you found our customer service polite and professional. Our goal is to provide excellent support to our customers.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,,
MaxLend
Aug. 2nd, 2024
Review Source
Melissa
2 years ago
Reply from Maxlend
We are genuinely grateful for your glowing review! It was truly a pleasure to assist you, and we're delighted to hear that you enjoyed our excellent customer service.
Should you ever have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our dedicated team is available around the clock to ensure your ongoing satisfaction.
Thank you once again for your gracious feedback and for choosing MaxLend.
Warm regards,
The MaxLend Team
Jun. 5th, 2024
Review Source
Osbaldo Esquivel
2 years ago
Reply from Maxlend
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our customer service. Providing the best possible service to our customers is our top priority.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
Best regards,
May. 1st, 2024
Review Source
Sarah Leinberger
2 years ago
Reply from Maxlend
Feb. 13th, 2024
Review Source
Liseth Ortiz LA
2 years ago
Reply from Maxlend
Thank you for your outstanding review! At MaxLend, we strive to offer the best service experience for our customers, and we're thrilled to hear that you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.
We appreciate your feedback and look forward to serving you further!
Best regards,
Dec. 15th, 2023
Review Source
Lily Floyd
2 years ago
Reply from Maxlend
Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our service. Keep in mind MaxLend provide alternative payment options that may help to reduce the overall cost of the loan.
If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.
We value your feedback and eagerly anticipate the opportunity to continue serving you.
Best regards,
Dec. 13th, 2023
Debra McGrew Texas City, TX
2 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's wonderful to hear that you enjoyed our professional service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.
Your feedback is highly appreciated, and we look forward to continuing to serve you with excellence.
Nov. 29th, 2023
Review Source
Victoria Clayton Tampa, FL
2 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 21st, 2023
Review Source
Lynn Silver Spring, MD
2 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Aug. 15th, 2023
Charlotte Denver, CO
2 years ago Edited January 10, 2024
Reply from Maxlend
Jul. 27th, 2023
Kathy
2 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jul. 20th, 2023
Review Source
Felix Austin, TX
2 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jul. 19th, 2023
Review Source
Daphne Gaskins
3 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear that we were helpful and understanding towards your needs.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Apr. 17th, 2023
Sandra Bell Miami, FL
3 years ago
Reply from Maxlend
Thank you for an awesome review! We take great pride in providing the best possible service experience for our customers.
It is great to hear that you are pleased with our loan services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 23rd, 2023
Review Source
K B Fayetteville, NC
4 years ago Edited May 18, 2022
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Apr. 6th, 2022
Review Source
Marius Morgan Washington, DC
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Apr. 6th, 2022
Review Source
Keshawna Burkhalter
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 25th, 2022
Review Source
Debra Black
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process and our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 2nd, 2022
Review Source
Antonio Brown Orlando, FL
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jan. 19th, 2022
Review Source
robert wentz Columbus, OH
4 years ago
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Dec. 20th, 2021
Review Source
Buck Nashville, TN
4 years ago Edited November 3, 2021
Reply from Maxlend
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Nov. 3rd, 2021
