Maxlend
4.3
7.5
Overall Score
Filter by:
Sort by:
Verified Customer
Review Source
Priscilla N Woods Cleveland, OH
MAXLEND makes 4 times the money for the loans they provide. Mailed goal is to not help you out of a bind, but to make money off of bad circumstances. MY loan was for $1000, I have paid them $9000, yet with Maxlend interest rates I still owe $1000, be cautious of MAXLEND interest rates.
2 years ago
Reply from Maxlend
Hello Priscilla,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 10th, 2022
Verified Customer
Review Source
Dinah Martinez Port Saint Lucie, FL
Great customer service. Always willing to help. When I got Covid they really understood and helped me.
2 years ago
Reply from Maxlend
Hi Dinah,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our friendly and professional customer service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our friendly and professional customer service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 10th, 2022
Laura Oberg San Antonio, TX
My daughter took out a loan for $875.00 on 10/10/23. She went into the hospital on 12/26/23 and was intubated and sedated so she was not able to pay her bills. I started looking into her bills and found she had already paid $1467.82. MaxLend would not help me even though I wanted to pay it off. Finally, she got well enough and I got her information and be able to talk. We called and got a final payout on 1/19/24 of an additional $898.04 making it a total paid of $2365.86. Maxlend profited $1490.86. Her APR in the PDF was 635.47%. We live in Texas which gives them the right to use any APR they want. The website when she signed up said 10% to 35% APR which has changed and now they say they can charge an APR according to your credit score. She is at a fair rating now even after her illness and my issues trying to get her bills paid. Make sure you read the authorization of what they plan to charge you.
9 months ago
Reply from Maxlend
Hi Laura Oberg,
Thank you for sharing your feedback with us. We regret to learn that you were dissatisfied with the level of service you experienced. At MaxLend, we are committed to delivering exceptional service, and it is important to us to address your concerns promptly and effectively within our organization.
To respect our customer's privacy, we are unable to discuss specific account details here. We kindly request that both you and your daughter call in so that we can gather further details and ensure we address your concern appropriately.
Please feel free to reach out to us at 855-201-4677 during our operating hours, which are from 8:00 AM to 8:00 PM EST, Monday through Friday.
We appreciate your cooperation and look forward to resolving this matter to your satisfaction.
Thank you for sharing your feedback with us. We regret to learn that you were dissatisfied with the level of service you experienced. At MaxLend, we are committed to delivering exceptional service, and it is important to us to address your concerns promptly and effectively within our organization.
To respect our customer's privacy, we are unable to discuss specific account details here. We kindly request that both you and your daughter call in so that we can gather further details and ensure we address your concern appropriately.
Please feel free to reach out to us at 855-201-4677 during our operating hours, which are from 8:00 AM to 8:00 PM EST, Monday through Friday.
We appreciate your cooperation and look forward to resolving this matter to your satisfaction.
Feb. 19th, 2024
Review Source
Anita Chicago, IL
I think they are excellent, they have helped in my time of need, The rates are decent and the customer service is awesome..some times the website isn't so great but things happen.
1 year ago
Reply from Maxlend
Hello Anita,
We extend our heartfelt thanks for your outstanding review! At MaxLend, we hold ourselves to the highest standards to ensure the best service experience for our valued customers.
We're thrilled to hear that you found our customer service excellent. Your satisfaction is our priority.
If you have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to address any concerns you may have.
We extend our heartfelt thanks for your outstanding review! At MaxLend, we hold ourselves to the highest standards to ensure the best service experience for our valued customers.
We're thrilled to hear that you found our customer service excellent. Your satisfaction is our priority.
If you have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to address any concerns you may have.
Nov. 13th, 2023
Review Source
Andrea Kiah Indianapolis, IN
Being a former customer, I was able to get what I needed in a timely manner. For former/VIP customers, they should offer better incentives, i.e. a lower APR for payoff in 30 days, offer ways to pay it off faster for less money.
1 year ago
Reply from Maxlend
Hi Andrea Kiah,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Aug. 14th, 2023
Michael Estero, FL
My last experience with maxlend was not to good unfortunately. I paid off a loan and immediately took out another loan the same day that was going to hit my account the next day. All was smooth up to that point. The next day I got an alert on my phone from my bank saying that $684.00 was taken OUT of my account by maxlend. I called you guys and I was informed that while I did pay off the first loan the previous day you accidentally took out the same amount the next day. That put my account in the negative and my bank couldn’t reverse the charges until the next day. The new loan did come in which took my account out of the negative. All in all it was just a big mess that took up the rest of my day. I was very aggravated.
1 year ago
Reply from Maxlend
Hi Michael,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Aug. 14th, 2023
Review Source
Gail Detroit, MI
I can always count on Maxlend when I have an emergency come up or I need some fast cash they’re very professional and they work with me to get me my money I would refer them to anybody that need a quick cash loan
2 years ago
Reply from Maxlend
Hi Gial,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our services! We look forward to the opportunity to serve you again
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our services! We look forward to the opportunity to serve you again
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jun. 15th, 2022
Brian Lopez Baltimore, MD
Criminally high interest rates, treat this as only an emergency that you can pay off in less than a week, knowing that you will also get hit with a high 'service fee'.
if you don't pay your balance less that a week and let them take it out of your pay check, you will forever be in debt and your other bills will suffer. The interest rate for my loan was 400%, yes 400% not a typo.
Only use if you can pay off in a week!! If not, you will get hurt paying them back big time.
But they will get you give you the loan quick! Also, anyone can post reviews on this site so be wary of all the 5 stars and great reviews.
2 years ago
Reply from Maxlend
Hello Brian Lopez,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
May. 19th, 2022
Review Source
Explorer85 Dallas, TX
Great customer service. Very high interest rate due to having a bad credit score but got the $ same day and helped my out of a bind. Fee is $30 for every $100 borrowed. I borrowed $500 and paid back $150 plus.
2 years ago
Reply from Maxlend
Hi,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
May. 18th, 2022
Review Source
lsmart39 Des Moines, IA
I love max lend these folks are amazing i have nothing but great things to say about them they work with their customers to make sure they always satisfied i definitely highly recommend them to anyone
2 years ago
Reply from Maxlend
Hi,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Dec. 29th, 2021
Vicki Long Las Vegas, NV
It is so easy to get set up online or over the phone. All the employees I have spoken with have been so helpful n kind. I am so satisfied with every loan I’ve gotten. Love u guys 💕
3 years ago
Reply from Maxlend
Hi Vicki,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy process. We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy process. We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Nov. 3rd, 2021
KimK Anderson, SC
I give 3 stars because 1. it is easy to get a loan from them. and 2. The customer Service is very friendly.
Now the downside is the interest rate is CRAZY!! I took a loan out for $500 and I had to pay back $1300! You can't make payments online, it has to be debited out of your account or you have to call in the payments; and when you call the payments in you will be on hold for 30 minutes to an hour. I personally do not recommend this company. Please don't make the same mistake I made, read the terms and agreements before you sign with any lender.
3 years ago
Reply from Maxlend
Hi Kim,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Oct. 28th, 2021
Zoe
10 out of 10 I will definitely be coming back
2 months ago
Reply from Maxlend
Hi Zoe,
Thank you so much for your fantastic feedback! We're thrilled to hear that you had such a positive experience with us and that you would rate us 10 out of 10. We look forward to assisting you again in the future!
If you ever need anything, feel free to reach out at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you so much for your fantastic feedback! We're thrilled to hear that you had such a positive experience with us and that you would rate us 10 out of 10. We look forward to assisting you again in the future!
If you ever need anything, feel free to reach out at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Sep. 3rd, 2024
Review Source
Nicole
Max lend was there for me when I need cash
2 months ago
Reply from Maxlend
Hi Nicole,
Thank you for your feedback! We’re glad to hear that MaxLend was there for you. Providing timely support during critical moments is our goal, and we’re pleased we could assist you effectively.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We’re glad to hear that MaxLend was there for you. Providing timely support during critical moments is our goal, and we’re pleased we could assist you effectively.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Aug. 29th, 2024
Review Source
Stephanie
Quick process and it was easy to do. Definitely recommend!
2 months ago
Reply from Maxlend
Hi Stephanie,
Thank you for your feedback! We’re thrilled to hear that you found the process quick and easy. Your recommendation means a lot to us, and we’re glad we could provide you with a positive experience.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We’re thrilled to hear that you found the process quick and easy. Your recommendation means a lot to us, and we’re glad we could provide you with a positive experience.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Aug. 28th, 2024
Mike Moreno
Fast, extremely courteous, knowledgeable service explained forthright.
3 months ago
Reply from Maxlend
Hi Mike Moreno,
Thank you for your kind words! We’re delighted to hear that you experienced fast, extremely courteous, and knowledgeable service. Providing clear and respectful assistance is important to us, and we’re glad we could meet your expectations.
If you have any further questions or need additional assistance, please feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We’re delighted to hear that you experienced fast, extremely courteous, and knowledgeable service. Providing clear and respectful assistance is important to us, and we’re glad we could meet your expectations.
If you have any further questions or need additional assistance, please feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Aug. 22nd, 2024
Review Source
Mona Emmanuel
The agent was very polite, respectful, courteous and very helpful.
3 months ago
Reply from Maxlend
Hi Mona Emmanuel
Thank you for your feedback! We're delighted to hear that you found our customer service polite and professional. Our goal is to provide excellent support to our customers.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,,
MaxLend
Thank you for your feedback! We're delighted to hear that you found our customer service polite and professional. Our goal is to provide excellent support to our customers.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,,
MaxLend
Aug. 2nd, 2024
Verified Customer
Review Source
Matthew
Great customer service an excellent understanding
6 months ago
Reply from Maxlend
Hello Matthew,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent service. It was a pleasure serving you and we look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent service. It was a pleasure serving you and we look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
May. 6th, 2024
Verified Customer
Review Source
Carlos Hambrick
Very helpful and good people, A+ service
6 months ago
Reply from Maxlend
Hello Carlos Hambrick
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent customer service. Providing the best possible service to our customers is our top priority.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
Best regards,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent customer service. Providing the best possible service to our customers is our top priority.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
Best regards,
May. 1st, 2024
Verified Customer
Review Source
Lilyan
Easy and fast process good rates interes
6 months ago
Reply from Maxlend
Hello Lilyan,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction
Apr. 26th, 2024
Verified Customer
Review Source
Barbara
it really helped e when i was in a financial bind
7 months ago
Reply from Maxlend
Hello Barbara,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
Best regards,
Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at info@maxlend.com or call us at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your kind words and for choosing MaxLend.
Best regards,
Apr. 10th, 2024
Verified Customer
Review Source
Molly
No comment. My experience has been seamless.
7 months ago
Reply from Maxlend
Hello Molly,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Apr. 2nd, 2024
Verified Customer
Review Source
Calvin Gilreath
Easy to apply for a loan and the on line app is easy as well.
8 months ago
Reply from Maxlend
Hi Calvin Gilreath, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,
Mar. 20th, 2024
Verified Customer
Review Source
Fardrell
Hi, great company to do business with and great customer service.
10 months ago
Reply from Maxlend
Hi Fardrell,
We sincerely appreciate your outstanding review! At MaxLend, our dedicated team is committed to delivering the highest level of service, and we are delighted to learn that you value our excellent customer service.
If you ever have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.
Your feedback is invaluable to us, and we look forward to the ongoing opportunity to serve you. Thank you for choosing MaxLend!
Best regards,
We sincerely appreciate your outstanding review! At MaxLend, our dedicated team is committed to delivering the highest level of service, and we are delighted to learn that you value our excellent customer service.
If you ever have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.
Your feedback is invaluable to us, and we look forward to the ongoing opportunity to serve you. Thank you for choosing MaxLend!
Best regards,
Jan. 11th, 2024
Verified Customer
Review Source
Joshua North Canton, OH
It’s easy to get a loan from them and you get the money the next day
11 months ago
Reply from Maxlend
Hi Joshua,
Thank you for an outstanding review! We take great pride in providing our customers with the best possible service experience. It is great to hear that you are pleased with our fast and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing our customers with the best possible service experience. It is great to hear that you are pleased with our fast and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Dec. 22nd, 2023
Verified Customer
Review Source
Ronnie Wooten Kyle, TX
Very easy to apply
Friendly Staff
I would recommend Maxlend!!!!
11 months ago
Reply from Maxlend
Hi Ronnie Wooten, Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service. If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day. We value your feedback and eagerly anticipate the opportunity to continue serving you. Best regards,
Dec. 19th, 2023
Verified Customer
Review Source
Otto Green
Great support and service!!! Access to services is very easy as well!
11 months ago
Reply from Maxlend
Hi Otto Green,
Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.
We value your feedback and eagerly anticipate the opportunity to continue serving you.
Best regards,
Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please feel free to contact us directly at info@maxlend.com or by calling us at 877-936-4336. Our team is available 24 hours a day.
We value your feedback and eagerly anticipate the opportunity to continue serving you.
Best regards,
Dec. 13th, 2023
Verified Customer
Review Source
Mary Huntsville, AL
The person who answers the phone is always pleasant The make you enjoy doing business with them.
11 months ago
Reply from Maxlend
Dear Mary,
We sincerely appreciate your glowing review! Ensuring the highest level of service for our customers is our top priority, and we're thrilled to hear that you had an excellent experience with our customer service team.
Your satisfaction is truly rewarding for us!
If you ever have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day.
Thank you once again!
We sincerely appreciate your glowing review! Ensuring the highest level of service for our customers is our top priority, and we're thrilled to hear that you had an excellent experience with our customer service team.
Your satisfaction is truly rewarding for us!
If you ever have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day.
Thank you once again!
Dec. 4th, 2023
Review Source
Lenwood Ross
7 months ago
Reply from Maxlend
Hello Lenwood Ross,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Best regards,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Best regards,
Mar. 20th, 2024
Verified Customer
Review Source
Veronica Louisville, KY
I had a great experience with MaxLend. Highly recommend for your needs at good payment plans.
1 year ago
Reply from Maxlend
Hi Veronica,
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our excellent service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our excellent service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Nov. 15th, 2023
Verified Customer
Review Source
M. Y. Sanders, AZ
I have used them more than once and their application process has been smooth each time.
2 years ago
Reply from Maxlend
Hi,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Andrea Miller Knightdale, NC
I have always had a great experience with Maxlend. Maxlend makes borrowing easy and seamless.
2 years ago
Reply from Maxlend
Hi Amdrea,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
mark fierstein Cherry Hill, NJ
professional,effecient, thorough, accomodating, pleasant customer service people
2 years ago
Reply from Maxlend
Hi Mark,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Brenda Kelley Mansfield, OH
Easy application, flexible,works with yo kind. This company also works with you.
2 years ago
Reply from Maxlend
Hi Brenda,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Bernice Memphis, TN
They answer all questions regarding the loan and assist me to work out a suitable payment plan.
2 years ago
Reply from Maxlend
Hi Bernice,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
Vincent Armwood Winter Haven, FL
Fast response. Easy communication and fast funds. This is my second time using Maxlend. Repayment is easy too
2 years ago
Reply from Maxlend
Hi Vincent,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
Joakim Shikoli Lanham, MD
Great customer service. Exceptional communication and very patient with client.
2 years ago
Reply from Maxlend
Hi Joakim,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 10th, 2022
Review Source
MzMazzey
The most friendly and knowledgeable people! Who take all the drama
out of trying to get the money you need. Thank you so much
9 months ago
Reply from Maxlend
Hi MzMazzey, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent customer service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,
Feb. 13th, 2024
Review Source
Mar Lamberg Evansville, IN
It is a super easy, straightforward process. I never felt judged for needing a loan, and they are efficient on getting the transfer.
11 months ago
Reply from Maxlend
Dear Mar Lamberg, We sincerely appreciate your glowing review! Ensuring the highest level of service for our customers is our top priority, and we're thrilled to hear that you had an excellent experience with our customer service team. Your satisfaction is truly rewarding for us! If you ever have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day. Thank you once again!
Dec. 8th, 2023
Review Source
Cheryl Bass Parkville, MD
Maxlend interest fees are extremely high and if you don't need a loan immediately, I would not suggest Maxlend. Maxlend does not give you any perks or breaks when your loan is paid off and you get another loan, the interest fees are still high.
1 year ago
Reply from Maxlend
Hi Cheryl Bass,
We take great pride in providing the best possible service experience for our customers. Our MaxLend Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We take great pride in providing the best possible service experience for our customers. Our MaxLend Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Jul. 27th, 2023
Review Source
Robert Ahnert Phoenix, AZ
An ABSOLUTE WASTE OF TIME!!! After getting an email stating that my loan was pre-approved for $800, I called, and after verifying all my information and updating a checking acct # they had (one I have not had in years) they said I my pre-approved amount is $525, I was confused, I decided to go ahead. I had to e-sign, so I did, after that, I had to make another call, and they said I have to re-sign because there was a change in the checking acct information, then they had to verify my workplace and phone, and then verify my bank while I was on the phone. Then they said my application has been denied. I am confused and this is just a scam. I feel I lost hours of my day just trying to get this small loan.
Will not do any business with this place and now I have to monitor my acct just in case they are leeches.
1 year ago
Reply from Maxlend
Hi Robert,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
May. 5th, 2023
Tami Gonzalez Pompano Beach, FL
Taking out an online loan with MaxLend was so easy. I went to their website, clicked on “apply now”, followed the prompts, and was approved that day.
2 years ago
Reply from Maxlend
Hi Tami,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick nd easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick nd easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jul. 1st, 2022
Marlene Hedgepeth Baltimore, MD
I needed funds to pay off some debt. It took me a while to understand the process and they helped me to understand. From there it was a smooth process.
2 years ago
Reply from Maxlend
Hi Marlene Hedgepeth,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jun. 2nd, 2022
Review Source
Antonio Willis South Bend, IN
What I like best about Maxlend was how quickly I was able to get the money I needed for a loan. Also the Maxlend reps. were kind, friendly, and helpful. However, there are a few things that could be improved upon. But nothing that’s a really big deal.
2 years ago
Reply from Maxlend
Hi Antonio Willis,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Apr. 8th, 2022
Dez Grinnell, IA
If I could give a zero; I would. For starters the interest rates are ATLEAST 500%, how does that even qualify as legal? I got a loan for $500 because I was needing some help and my payback is $2500. Insane. At first I was grateful, but then realized the hell I was in. At the time of being issued the loan I wasn't told the interest rate or the actual payback amount. I was told that my payback was going to be the $500 plus a small interest fee. I had some help from friends and now know that in the state I live in MaxLend is not authorized by the state department of bankers. With that being said, it is illegal for them to collect any sort of money from me. Since obtaining the loan I have paid back $750. Unreal, they will not be getting one penny more from me. It was also brought to my attention that there is already a class action lawsuit against them in many other states. My advice? Sell your kidney on the blackmarket before using MaxLend, you'll have a better outcome guaranteed. THIS "COMPANY" IS A SCAM. My girlfriend applied before we knew all this; she makes more than me a month; yet her application was denied... Fishy I'd say. Seems like they prey on the low income based people. Not cool.
2 years ago
Reply from Maxlend
Hello,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account. We cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account. We cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Mar. 25th, 2022
D Man St Louis, MO
All the positive reviews and fake, they pay people to post positive reviews. These guys are a scam and should be shut down.
Horrible experience after being on the phone with them a total of 2 hours today! Being approved 3 different times, verifying all my info 5-6 times over the call.
They approved and sent over the loan docs, after signing them I realized they had the wrong routing number the loan docs after I signed, even though I told them 4 different times the correct one. While on the call they said they had to verify my income and business phone yet again that make 6-7 times I verified it.
So approved for a loan, (yea insane interest but works if you pay it off fast), loan docs signed and banking info given. Only to be told they have to yet again verify things after the approved, signed the docs! WOW insane!
How do you verify, approve, sign all the loan docs and congratulated with the loan by agent and that the loan will be sent in the morning? Then turn around and ask for the same info yet again after 2 hours on the phone and say they wont fund unless they verify things that have already been verify hence why I was sent loan docs and loan setup.
Do not, and I relate do not do business with them.
They need to be shut down and will also be reported everywhere.
2 years ago
Reply from Maxlend
We appreciate your review. Your feedback is important to us. Please email us directly at ombudsman@maxlend.com with the details of your experience and we will escalate your concerns. If you prefer to speak with us over the phone, we are available at 855-201-4677 from 7AM – 7PM CT, Monday – Friday.
Feb. 11th, 2022
Someone who cares Plaquemine, LA
This company is a rip off, I was referred to them by LendUp who were no longer servicing loans but was food at what they did when they serviced them, I guess they didn’t do research before referring their customers over to such a horrible company. Customer Service Reps tells you lies and tweak the repayment schedules to what you ask for until you get the paperwork it’s something different and they say it couldn’t be changed, they lie about the interest rate to get your business and then say they can’t be sued or anything because it’s more than one affiliate involved, ok when you make you suit be sure to include all of the affiliates names, all they will get from me is what I owe and maybe an extra 95 for the interest and that’s that!!!!! Now sue me if you want to I would love to be in court with y’all just so y’all can expose yourselves.
2 years ago
Reply from Maxlend
Hello,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Jan. 26th, 2022
Leeann Talbot Orlando, FL
Maxlend is usually available, when I am seeking alone and I am very grateful for that! However, I believe the percentage rates for returning customers loans should decrease a lot more.
2 years ago Edited August 17, 2024
Reply from Maxlend
Hi Leeann,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jan. 18th, 2022
Rachel Santana
My husband put in for a loan got approved and we haven't received the $$. The loan was approved on a Friday we were told we would have the funds Monday morning. He called and spoke with 3 different people whom said wait until 5pm then they will contact the bank.. the bank closes at 5pm... im already being charged interest on a loan that I have not received. Hopefully the $$ will be deposited today but it has been more than 8 hours and still no funds... I was hoping to be like all the other reviews that I got the funding in an hour bc if that was the case this would be 5 stars.. im disappointed
3 years ago
Reply from Maxlend
Hi Rachel,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Nov. 17th, 2021
HMM Monroe, NC
We have used them before and had NO problems. So when we needed some money with all this quarantine business we didn't hesitate to get a loan through them. This time is a different story unfortunately..... they have continued to take the payment out on the OPPOSITE week then planned. Which results in overdrawing our bank account and having to pay overdraft fees with the bank. When calling to fix that problem either were told it will be fixed or for some reason they can never get the computer system to work properly and pull up our account. BUT we have been just dealing with it and trying to get the loan paid off. Recently they took out a HUGE chunk of money which was not the agreed bi-weekly amount (which we have been paying even on the wrong week). I don't care what situation we are in we will never use this company again. Even with the high interest rate and everything I was ok with it all for the simple fact that we used them before with no problem and they can quickly get us money. Never again though, and not that I am asked regularly for a recommended loan company but if I am I will make sure to tell whoever to stay FAR AWAY from this one.
3 years ago
Reply from Maxlend
Hi,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Nov. 3rd, 2021
