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Maxlend

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7.8

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Marisol

Maxlend is good loan, you can receive you money very fast.

2 months ago Edited January 15, 2025

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Reply from Maxlend

Hi Marisol,

Thank you for your thoughtful feedback! We’re delighted to hear that you had such a great experience. Providing supportive and reliable service is something we take pride in, and it’s wonderful to know that it made a difference for you.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,

The MaxLend Team

Jan. 14th, 2025

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star star star star star

Patricia

Easy to work with custom service was very knowledgeable and helpful

2 months ago

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Reply from Maxlend

Hi Patricia,

Thank you for your kind words! We’re delighted to hear that our customer service team was knowledgeable and helpful, making your experience easy and pleasant. Providing excellent service is our top priority, and your feedback is truly appreciated.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 9th, 2025

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star star star star star

fernando solorio

great service and easy to work with highly recommend

4 months ago

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Reply from Maxlend

Hi fernando solorio,

We’re thrilled to hear you found our service easy and efficient. Providing excellent service to our customers is our top priority, and your positive feedback means so much to us!

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Nov. 7th, 2024

star star star star star

Lisa Ornelas

It was a quick and easy process. Funds were available same day within a couple of hours.

3 months ago

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Reply from Maxlend

Hi Lisa,

Thank you for sharing your experience! We’re delighted to hear that the process was quick and easy for you, with funds available the same day. Speed and convenience are important to us, and it’s great to know we met your expectations.

If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!

Best regards,
The MaxLend Team

Jan. 3rd, 2025

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star star star star star

Shawn T

Maxlend provides courteous and professional service without fail everytime I engage their support.

3 months ago

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Reply from Maxlend

Hi Shawn,

Thank you for your kind words and continued trust in MaxLend! We’re delighted to hear that you consistently experience courteous and professional service from our team. Providing dependable support is our priority, and it’s wonderful to know we’ve met your expectations every time.

If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!

Best regards,
The MaxLend Team

Jan. 3rd, 2025

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Jodi

Max lend was easy to use. I was unable to get the amount I needed but was still able to get something.

3 months ago

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Reply from Maxlend

Hi Jodi,

Thank you for your feedback! We’re glad to hear that you found MaxLend easy to use and that we were able to provide some of the funds you needed. While we strive to meet our customers’ full financial needs, we’re happy to have been able to assist in some way.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Dec. 12th, 2024

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Verified Customer

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star star star star star

Lynette

Professional customer service was great. Enjoy speaking with her.

6 months ago

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Reply from Maxlend

Hi Lynette,

Thank you for your kind words! We're thrilled to hear that you had a great experience speaking with our customer service representative. We're glad she was able to assist you in a professional and enjoyable manner.

If you ever need further assistance or have any questions, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Oct. 2nd, 2024

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star star star star star

Olivia

It was a quick and easy process. I would recommend this company.

6 months ago

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Reply from Maxlend

Hi Olivia,

Thank you for your wonderful feedback! We're thrilled to hear that you found the process quick and easy. Your recommendation means a lot to us, and we're grateful for your support.

If you have any further questions or need assistance in the future, feel free to contact us at info@maxlend.com or call 877-936-4336. We're always happy to help!

Best regards,
The MaxLend Team

Sep. 4th, 2024

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Verified Customer

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star star star star star

Robert Daughton

they are always prompt with their answer to my application and willing to help.

6 months ago

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Reply from Maxlend

Hi Robert Daughton,

Thank you for your kind words! We're delighted to hear that you’ve had such a positive experience with our prompt responses to your application and our team's willingness to assist. Ensuring a smooth and supportive process for you is always our priority.

If you have any further questions or need any additional help, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to assist you!

Best regards,
The MaxLend Team

Sep. 4th, 2024

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Verified Customer

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Review Source

star star star star star

Herman

Maxlend was quick and easy.Customer service was very knowledgeable and hand

6 months ago

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Reply from Maxlend

Hi Herman,

Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!

If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 4th, 2024

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Verified Customer

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Review Source

star star star star star

Wendy

Easy and quick to access funds. Even easier if you are already a customer.

6 months ago

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Reply from Maxlend

Hi Wendy,

Thank you for your feedback! We're happy to hear that accessing funds was easy and quick for you, especially as a returning customer. We strive to make the process as smooth as possible for our valued customers.

If you have any further questions or need assistance, feel free to reach out at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Sep. 4th, 2024

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Verified Customer

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Review Source

star star star star star

Kathleen

Great customer service . Very helpful representative on the phones.

7 months ago

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Reply from Maxlend

Hi Kathleen,

Thank you for your feedback! We're delighted to hear that you found our customer service very helpful . Our goal is to provide excellent support to our customers.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regard

Aug. 10th, 2024

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Verified Customer

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Review Source

star star star star star

Brooke

They made it very simple and will be using them again my loans.

7 months ago

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Reply from Maxlend

Hi Brooke,

Thank you for your feedback! We're thrilled to hear that you found the process simple. We look forward to assisting you with your future loans.

If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.

Warm regards,
The MaxLend Team

Aug. 8th, 2024

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Verified Customer

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Review Source

star star star star star

Teresa

It is very easy to apply for funds. It is also quick to receive your funds.

7 months ago

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Reply from Maxlend

Hi Teresa,

Thank you for your review! We're glad to hear that you found the application process easy and that your funds were received quickly. It's our goal to be there for our customers.

If you need any assistance or have questions, don't hesitate to contact us at info@maxlend.com or call 877-936-4336. We're here 24/7 to help.

Warm regards,
The MaxLend Team

Aug. 8th, 2024

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Verified Customer

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Review Source

star star star star star

Angelique Wallace

I Liked Using MAXLEND and They are Very Convenient For My Needs.

8 months ago

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Reply from Maxlend

Hi Angelique Wallace,

Thank you for your feedback! We're delighted to hear that you received excellent service and found our service convenient. Providing excellent service is very important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,

MaxLend

Jul. 31st, 2024

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Verified Customer

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Review Source

star star star star star

Ana Gimena Sanchez

I've had a very good experience. Very professional, quick and efficient service.

11 months ago

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Reply from Maxlend

Hello Ana Gimena Sanchez

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction

Apr. 26th, 2024

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star star star star_border star_border

Teresa

It wasn't my fault, I had applied & was approved of my loan yet I didn't receive it until the following Monday which messed me up financially. 😔 They had problems getting my signature online😫

7 months ago

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Reply from Maxlend

Hi Teresa,

Thank you for sharing your experience with us. We sincerely apologize for the delay in receiving your funds and for the inconvenience it caused you financially.

Your feedback is important to us, and we’ll use it to improve our services.

If you have any further concerns or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help and ensure a smoother experience moving forward.

Best regards,
The MaxLend Team

Aug. 23rd, 2024

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Anastazia Figaro

People do NOT , I repeat DO NOT go to Maxlend!!! It's a RIP OFF? They are not upfront with the condition of the loans and are not, in any way possible going to make it easy for you to repay them sooner, because it's a 600 +% interest loan. If you're really in a bad situation and have to take it then repay the principle amount as soon as possible to eliminate the debt. You are WARNED!!!!

7 months ago

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Reply from Maxlend

Hi Anastazia Figaro,

Thank you for your feed back. Ensuring that our customers understand their loan terms is our priority, and we apologize if there was any confusion regarding the terms of your loan.

As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

We would like to invite you to consider MaxLend again in the future. Our Rewards program offers benefits such as increased loan amounts and reduced fees to enhance your experience with us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Aug. 5th, 2024

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Verified Customer

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Review Source

star star star star star

Mark Cape May Court House, NJ

Excellent service.. Associates are knowledgeable and answer all questions ensuring you have all the facts .

1 year ago

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Reply from Maxlend

Hi Mark, We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent customer service. If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you. Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future. Best regards,

Dec. 29th, 2023

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Review Source

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Roxanne grimm Schaumburg, IL

The interest is killing me right now and there's no end to this loan because I have no spare funds to cover it. On top of that they wouldn't let me apply for the full approved amount before paying off the small loan when I contacted them because I should have taken the biggeramount to have a cushion

2 years ago

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Reply from Maxlend

Hello Grimm,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday

Oct. 7th, 2022

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Verified Customer

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Review Source

star star star star star_border

Shelley Hertrampf Monona, IA

Good experience always pleasant to talk to. When I had surgery there was no problem adding Two payments to end of note.

3 years ago

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Reply from Maxlend

Hi Shalley,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Review Source

star star star star star

JIM D Mead, CO

Customer service team is is fantastic. Always super fast and freindly. Willing to go the wxtra mile for you.

3 years ago

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Reply from Maxlend

Hi Jim,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

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Review Source

star star star star star

Jason Smallwood Columbia, MD

Great customer service. The staff always has a warm and friendly attitude. The lending process is easy.

3 years ago

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Reply from Maxlend

Hi Jason,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear *you enjoyed our quick processes and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

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Review Source

star star star star star

Dinah Martinez Port Saint Lucie, FL

Great customer service. Always willing to help. When I got Covid they really understood and helped me.

3 years ago

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Reply from Maxlend

Hi Dinah,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our friendly and professional customer service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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Verified Customer

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Review Source

star star_border star_border star_border star_border

Priscilla N Woods Cleveland, OH

MAXLEND makes 4 times the money for the loans they provide. Mailed goal is to not help you out of a bind, but to make money off of bad circumstances. MY loan was for $1000, I have paid them $9000, yet with Maxlend interest rates I still owe $1000, be cautious of MAXLEND interest rates.

3 years ago

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Reply from Maxlend

Hello Priscilla,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 10th, 2022

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Review Source

star star star star star

Elaine Willis Bunnlevel, NC

I liked how quick and easy it was to apply for the loan and how fast it was approved. Also how the money was delivered to my bank the same day and the options for repaying the loan back.

1 year ago

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Reply from Maxlend

Hi Elaine Willis,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's wonderful to hear that you enjoyed our quick and easy service!

If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.

Your feedback is highly appreciated, and we look forward to continuing to serve you with excellence.

Nov. 29th, 2023

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star star star star star

Anita Chicago, IL

I think they are excellent, they have helped in my time of need, The rates are decent and the customer service is awesome..some times the website isn't so great but things happen.

1 year ago

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Reply from Maxlend

Hello Anita,

We extend our heartfelt thanks for your outstanding review! At MaxLend, we hold ourselves to the highest standards to ensure the best service experience for our valued customers.

We're thrilled to hear that you found our customer service excellent. Your satisfaction is our priority.

If you have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to address any concerns you may have.

Nov. 13th, 2023

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Review Source

star star star star star_border

Andrea Kiah Indianapolis, IN

Being a former customer, I was able to get what I needed in a timely manner. For former/VIP customers, they should offer better incentives, i.e. a lower APR for payoff in 30 days, offer ways to pay it off faster for less money.

1 year ago

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Reply from Maxlend

Hi Andrea Kiah,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 14th, 2023

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Michael Estero, FL

My last experience with maxlend was not to good unfortunately. I paid off a loan and immediately took out another loan the same day that was going to hit my account the next day. All was smooth up to that point. The next day I got an alert on my phone from my bank saying that $684.00 was taken OUT of my account by maxlend. I called you guys and I was informed that while I did pay off the first loan the previous day you accidentally took out the same amount the next day. That put my account in the negative and my bank couldn’t reverse the charges until the next day. The new loan did come in which took my account out of the negative. All in all it was just a big mess that took up the rest of my day. I was very aggravated.

1 year ago

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Reply from Maxlend

Hi Michael,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Aug. 14th, 2023

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Review Source

star star star star star

Gail Detroit, MI

I can always count on Maxlend when I have an emergency come up or I need some fast cash they’re very professional and they work with me to get me my money I would refer them to anybody that need a quick cash loan

2 years ago

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Reply from Maxlend

Hi Gial,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our services! We look forward to the opportunity to serve you again
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jun. 15th, 2022

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Brian Lopez Baltimore, MD

Criminally high interest rates, treat this as only an emergency that you can pay off in less than a week, knowing that you will also get hit with a high 'service fee'. if you don't pay your balance less that a week and let them take it out of your pay check, you will forever be in debt and your other bills will suffer. The interest rate for my loan was 400%, yes 400% not a typo. Only use if you can pay off in a week!! If not, you will get hurt paying them back big time. But they will get you give you the loan quick! Also, anyone can post reviews on this site so be wary of all the 5 stars and great reviews.

2 years ago

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Reply from Maxlend

Hello Brian Lopez,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 19th, 2022

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Review Source

star star star star star

Explorer85 Dallas, TX

Great customer service. Very high interest rate due to having a bad credit score but got the $ same day and helped my out of a bind. Fee is $30 for every $100 borrowed. I borrowed $500 and paid back $150 plus.

2 years ago

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Reply from Maxlend

Hi,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 18th, 2022

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Review Source

star star star star star

lsmart39 Des Moines, IA

I love max lend these folks are amazing i have nothing but great things to say about them they work with their customers to make sure they always satisfied i definitely highly recommend them to anyone

3 years ago

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Reply from Maxlend

Hi,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Dec. 29th, 2021

star star star star star

Vicki Long Las Vegas, NV

It is so easy to get set up online or over the phone. All the employees I have spoken with have been so helpful n kind. I am so satisfied with every loan I’ve gotten. Love u guys 💕

3 years ago

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Reply from Maxlend

Hi Vicki,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy process. We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 3rd, 2021

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KimK Anderson, SC

I give 3 stars because 1. it is easy to get a loan from them. and 2. The customer Service is very friendly. Now the downside is the interest rate is CRAZY!! I took a loan out for $500 and I had to pay back $1300! You can't make payments online, it has to be debited out of your account or you have to call in the payments; and when you call the payments in you will be on hold for 30 minutes to an hour. I personally do not recommend this company. Please don't make the same mistake I made, read the terms and agreements before you sign with any lender.

3 years ago

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Reply from Maxlend

Hi Kim,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Oct. 28th, 2021

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star star star star star

Deborah Boger

They are great to work with you and explain how this works

2 months ago

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Reply from Maxlend

Hi Deborah,

Thank you for your feedback! We're so glad to hear that our team made the process clear and easy to understand. Providing great service and transparency is our goal, and we appreciate your kind words!

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 29th, 2025

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Review Source

star star star star star_border

Deron Thompson

Process is smooth and quick. Unfortunately the rate is excessive.

2 months ago

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Reply from Maxlend

Hi Deron,

Thank you for your feedback! We're glad to hear that you found the process smooth and quick.

Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.

We are here to discuss the terms of your loan and repayment options with you in more detail at anytime. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.

Best regards,

The MaxLend Team

Jan. 28th, 2025

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Review Source

star star star star star

Tammy shaw

Love maxlend. Will recommend them everyone. Very easy to deal with and talk to.

3 months ago

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Reply from Maxlend

Hi Tammy,

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you love MaxLend and find us easy to work with. Your recommendation means the world to us, and we’re grateful for the trust you’ve placed in our team.

If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!

Best regards,
The MaxLend Team

Jan. 3rd, 2025

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Tamiko

The loan was quick and easy! I would refer family and friends

3 months ago

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Reply from Maxlend

Hi Tamiko,

Thank you for sharing your wonderful experience! We’re so glad to hear that you found the online process straightforward and that our customer service team provided fast and efficient support. It’s great to know that you received your funds within just an hour—your satisfaction is our top priority!

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,

The MaxLend Team

Dec. 18th, 2024

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Mathew

Simple easy and fast came in handy when I needed it

6 months ago

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Reply from Maxlend

Hi Mathew,


Thank you for your feedback! We’re happy to hear that you found our service simple, easy, and fast, and that it came in handy when you needed it.

If you need any further assistance or have any questions, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Sep. 16th, 2024

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Leonard

A little pricey but I appreciate the loan.

6 months ago

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Reply from Maxlend

Hi Leonard

Thank you for your feedback! We're glad we could assist you with the loan, and we appreciate your understanding. We acknowledge your thoughts on the cost and value your input.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

If you have any questions or need further assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Sep. 11th, 2024

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Ieisha

Don’t do it… Customer Service sucks and rates are extremely high. I’m pretty sure there are other companies with lower APRs. Never again.

7 months ago

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Reply from Maxlend

Hi Ieisha,

Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.

We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.

To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.

Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.


Thank you,
MaxLend

Aug. 22nd, 2024

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Eugene Cowan

Quick and convenient. Friendly cutler service

7 months ago

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Reply from Maxlend

Hi Eugene Cowan,

Thank you for your feedback! We're thrilled to hear that you found the process quick and easy. Providing a smooth and supportive experience is our top priority.

If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.

Warm regards,

The MaxLend Team

Aug. 8th, 2024

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Sènami AHOUIGNAN

Great company to work with. Fast and reliable

8 months ago

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Reply from Maxlend

Hi Sènami AHOUIGNAN,

Thank you for your feedback! We're delighted to hear that you received excellent service. Providing fast and reliable service is very important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 31st, 2024

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corey breaux

She was very helpful and addressed my issue.

8 months ago

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Reply from Maxlend

Hi Corey Breaux,

Thank you for your feedback! We're glad to hear that our representative was very helpful and addressed your issue. Providing excellent customer service is very important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 24th, 2024

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Marina Garcia

They are so easy to manage and so effiecient.

8 months ago

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Reply from Maxlend

Hi Marina Garcia,

Thank you for your feedback! We're thrilled to hear that you find MaxLend easy to manage and efficient. Providing a seamless and efficient experience is important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024

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Dave

Fast reliable interest little high but its ok great help thanks

10 months ago

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Reply from Maxlend

Hello Dave,

Thank you for sharing your feedback with us. We are thrilled to hear about your positive experience with our service.

It's important to emphasize that you are not obligated to maintain the loan for its entire term.

You have the flexibility to take advantage of two options:

Pay off the loan early with no prepayment penalties to save on interest.
Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

These options are outlined in your loan agreement, which you can access at any time by logging into your MaxLend account. We are also available to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.

Thank you once again for your feedback. We value your business and are here to assist you.

Best regards,

May. 8th, 2024

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Hector

Dislike very high interest rates, it’s way to high even predatory for those who cannot pay loan of quickly

11 months ago

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Reply from Maxlend

Hi Hector,

Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.

We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.

It's important to note that, as outlined in the loan agreement, you are never obligated to retain the loan for its entire duration. We acknowledge that you chose to utilize the option to pay off your loan early, which effectively saved you on interest costs. Additionally, you also had the option to make additional payments toward the principal balance, which would have further reduced interest costs and shortened the life of the loan.

If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.

Apr. 26th, 2024

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Carter Baby

I like how Maxlend was able to help me get my car fix. Because without my transportation I wouldn't be able to work.

7 months ago

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Reply from Maxlend

Hi Carter Baby,

Thank you for sharing your experience! We’re glad to hear that MaxLend was able to help you. It’s great to know our support made a difference in such an important aspect of your life.

If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!

Best regards,
The MaxLend Team

Aug. 29th, 2024

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Beverly

They were very honest and helpful. I will diffently use you again and tell all my friends about you. Thank you.

8 months ago

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Reply from Maxlend

Hi Beverly,

Thank you for your feedback! We're delighted to hear that you found our team honest and helpful. We're grateful for your willingness to use our services again and to recommend us to your friends. Your satisfaction is our priority.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024