Maxlend
4.3
7.8
Overall Score
Verified Customer
Review Source
Dinah Martinez Port Saint Lucie, FL
Great customer service. Always willing to help. When I got Covid they really understood and helped me.
3 years ago
Reply from Maxlend
Hi Dinah,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our friendly and professional customer service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our friendly and professional customer service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 10th, 2022
Verified Customer
Review Source
Priscilla N Woods Cleveland, OH
MAXLEND makes 4 times the money for the loans they provide. Mailed goal is to not help you out of a bind, but to make money off of bad circumstances. MY loan was for $1000, I have paid them $9000, yet with Maxlend interest rates I still owe $1000, be cautious of MAXLEND interest rates.
3 years ago
Reply from Maxlend
Hello Priscilla,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 10th, 2022
Linda Anderson
I have to say "It was fast and easy" The gentleman I spoke to was so polite and knew the correct information to my questions. I received the money that afternoon. I believe his name was Carlton.
1 year ago
Reply from Maxlend
Hi Linda,
Thank you for sharing your experience! We’re delighted to hear that the process was fast and easy and that Carlton provided you with excellent service. Politeness and accurate information are qualities we pride ourselves on, and we’re glad Carlton could assist you so effectively.
If you have any questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re delighted to hear that the process was fast and easy and that Carlton provided you with excellent service. Politeness and accurate information are qualities we pride ourselves on, and we’re glad Carlton could assist you so effectively.
If you have any questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Dec. 7th, 2024
Review Source
MARY RUSHLOW
I have been going to this company for about two and a half years. When I need money to pay off a credit card or get school stuff for my son. Or just nice to have some extra money when you need it.
1 year ago
Reply from Maxlend
Hi MARY RUSHLOW,
Thank you for being a loyal MaxLend customer for the past two and a half years! We’re honored that you’ve trusted us to help you. Providing excellent service is important to us, and we’re glad we could assist you effectively.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to support you!
Best regards,
The MaxLend Team
Thank you for being a loyal MaxLend customer for the past two and a half years! We’re honored that you’ve trusted us to help you. Providing excellent service is important to us, and we’re glad we could assist you effectively.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to support you!
Best regards,
The MaxLend Team
Aug. 23rd, 2024
Review Source
Margaret
While I was glad to receive the loan, I was told there would be 3 payments.] I was stunned. After receiving the loan there would be 9 payments and an exorbitant interest rate. I never would have accepted the loan under these conditions. I may have misheard the representative as she had a strong accent but have learned an important lesson. I hope to pay off the loan byvDecember.
1 year ago
Reply from Maxlend
Hi Margaret,
Thank you for your feedback! We’re glad to hear that you enjoyed our quick and easy service. We also appreciate your honesty regarding the finance rate. We understand that cost is a significant factor, and we strive to be transparent about our rates.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM EST., Monday – Friday, at 855-201-4677 or email us at ombudsman@maxlend.com, and we will be happy to assist you.
Best regards,
The MaxLend Team
Thank you for your feedback! We’re glad to hear that you enjoyed our quick and easy service. We also appreciate your honesty regarding the finance rate. We understand that cost is a significant factor, and we strive to be transparent about our rates.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM EST., Monday – Friday, at 855-201-4677 or email us at ombudsman@maxlend.com, and we will be happy to assist you.
Best regards,
The MaxLend Team
Aug. 23rd, 2024
Nitika Griffith
My experience with Maxlend has always been free of stress. Representatives have been polite and patient and funds are distributed quickly. I would recommend Maxlend 100% of the time.
1 year ago
Reply from Maxlend
Hi Nitika Griffith,
Thank you for your feedback! We're thrilled to hear that you have received impeccable service during your loans with MaxLend. We're always willing to go the extra mile to ensure our customers have a great experience.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're thrilled to hear that you have received impeccable service during your loans with MaxLend. We're always willing to go the extra mile to ensure our customers have a great experience.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 31st, 2024
Review Source
margarita jauregui
Getting a loan I needed for an unexpected expense when my fur baby passed away and had vet bills and cremation costs. Applying and getting the loan was easy, quick and they are always ready to help with any issues.
1 year ago
Reply from Maxlend
Hi Margarita Jauregui,
Thank you for your feedback and for sharing your experience. We're so sorry for the loss of your fur baby. We're glad we could provide the financial assistance. Making the application process easy and quick and being ready to help with any issues is important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback and for sharing your experience. We're so sorry for the loss of your fur baby. We're glad we could provide the financial assistance. Making the application process easy and quick and being ready to help with any issues is important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 18th, 2024
Review Source
Elaine Willis Bunnlevel, NC
I liked how quick and easy it was to apply for the loan and how fast it was approved. Also how the money was delivered to my bank the same day and the options for repaying the loan back.
2 years ago
Reply from Maxlend
Hi Elaine Willis,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's wonderful to hear that you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.
Your feedback is highly appreciated, and we look forward to continuing to serve you with excellence.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's wonderful to hear that you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.
Your feedback is highly appreciated, and we look forward to continuing to serve you with excellence.
Nov. 29th, 2023
Review Source
Anita Chicago, IL
I think they are excellent, they have helped in my time of need, The rates are decent and the customer service is awesome..some times the website isn't so great but things happen.
2 years ago
Reply from Maxlend
Hello Anita,
We extend our heartfelt thanks for your outstanding review! At MaxLend, we hold ourselves to the highest standards to ensure the best service experience for our valued customers.
We're thrilled to hear that you found our customer service excellent. Your satisfaction is our priority.
If you have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to address any concerns you may have.
We extend our heartfelt thanks for your outstanding review! At MaxLend, we hold ourselves to the highest standards to ensure the best service experience for our valued customers.
We're thrilled to hear that you found our customer service excellent. Your satisfaction is our priority.
If you have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to address any concerns you may have.
Nov. 13th, 2023
Review Source
Andrea Kiah Indianapolis, IN
Being a former customer, I was able to get what I needed in a timely manner. For former/VIP customers, they should offer better incentives, i.e. a lower APR for payoff in 30 days, offer ways to pay it off faster for less money.
2 years ago
Reply from Maxlend
Hi Andrea Kiah,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Aug. 14th, 2023
Michael Estero, FL
My last experience with maxlend was not to good unfortunately. I paid off a loan and immediately took out another loan the same day that was going to hit my account the next day. All was smooth up to that point. The next day I got an alert on my phone from my bank saying that $684.00 was taken OUT of my account by maxlend. I called you guys and I was informed that while I did pay off the first loan the previous day you accidentally took out the same amount the next day. That put my account in the negative and my bank couldn’t reverse the charges until the next day. The new loan did come in which took my account out of the negative. All in all it was just a big mess that took up the rest of my day. I was very aggravated.
2 years ago
Reply from Maxlend
Hi Michael,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Aug. 14th, 2023
Review Source
Gail Detroit, MI
I can always count on Maxlend when I have an emergency come up or I need some fast cash they’re very professional and they work with me to get me my money I would refer them to anybody that need a quick cash loan
3 years ago
Reply from Maxlend
Hi Gial,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our services! We look forward to the opportunity to serve you again
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our services! We look forward to the opportunity to serve you again
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jun. 15th, 2022
Brian Lopez Baltimore, MD
Criminally high interest rates, treat this as only an emergency that you can pay off in less than a week, knowing that you will also get hit with a high 'service fee'.
if you don't pay your balance less that a week and let them take it out of your pay check, you will forever be in debt and your other bills will suffer. The interest rate for my loan was 400%, yes 400% not a typo.
Only use if you can pay off in a week!! If not, you will get hurt paying them back big time.
But they will get you give you the loan quick! Also, anyone can post reviews on this site so be wary of all the 5 stars and great reviews.
3 years ago
Reply from Maxlend
Hello Brian Lopez,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
May. 19th, 2022
Review Source
Explorer85 Dallas, TX
Great customer service. Very high interest rate due to having a bad credit score but got the $ same day and helped my out of a bind. Fee is $30 for every $100 borrowed. I borrowed $500 and paid back $150 plus.
3 years ago
Reply from Maxlend
Hi,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
May. 18th, 2022
Review Source
lsmart39 Des Moines, IA
I love max lend these folks are amazing i have nothing but great things to say about them they work with their customers to make sure they always satisfied i definitely highly recommend them to anyone
3 years ago
Reply from Maxlend
Hi,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Dec. 29th, 2021
Vicki Long Las Vegas, NV
It is so easy to get set up online or over the phone. All the employees I have spoken with have been so helpful n kind. I am so satisfied with every loan I’ve gotten. Love u guys 💕
4 years ago
Reply from Maxlend
Hi Vicki,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy process. We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy process. We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Nov. 3rd, 2021
KimK Anderson, SC
I give 3 stars because 1. it is easy to get a loan from them. and 2. The customer Service is very friendly.
Now the downside is the interest rate is CRAZY!! I took a loan out for $500 and I had to pay back $1300! You can't make payments online, it has to be debited out of your account or you have to call in the payments; and when you call the payments in you will be on hold for 30 minutes to an hour. I personally do not recommend this company. Please don't make the same mistake I made, read the terms and agreements before you sign with any lender.
4 years ago
Reply from Maxlend
Hi Kim,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.
Oct. 28th, 2021
Review Source
Martin
The Representative was really nice and honest
2 months ago
Reply from Maxlend
Hi Martin,
Thank you for sharing your experience! We’re glad to hear our representative was both nice and honest. At MaxLend, we take pride in providing service that is respectful, transparent, and helpful.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re glad to hear our representative was both nice and honest. At MaxLend, we take pride in providing service that is respectful, transparent, and helpful.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 30th, 2025
Victoria Jenkins
I like that they provided fast friendly and courteous service
3 months ago
Reply from Maxlend
Hi Victoria,
Thank you for your kind words! We’re so glad to hear that you experienced fast, friendly, and courteous service with us. Providing this level of care is exactly what we strive for, and it’s wonderful to know it made a positive impact on your experience.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for your kind words! We’re so glad to hear that you experienced fast, friendly, and courteous service with us. Providing this level of care is exactly what we strive for, and it’s wonderful to know it made a positive impact on your experience.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 24th, 2025
Verified Customer
Review Source
Gayle
Application process was smooth and simple
7 months ago
Reply from Maxlend
Hi Gayle,
Thank you for your feedback! We’re so happy to hear that you found the application process smooth and simple. Making the experience easy and stress-free for our customers is always a top priority for us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We’re so happy to hear that you found the application process smooth and simple. Making the experience easy and stress-free for our customers is always a top priority for us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Apr. 28th, 2025
Verified Customer
Review Source
Sharon
The ease of completing loan application was great!
8 months ago
Reply from Maxlend
Hi Sharon,
Thank you for your great feedback! We’re so glad to hear that you found the loan application process easy and straightforward. Making things simple and convenient for our customers is always a top priority for us, and it’s wonderful to know we delivered that for you.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your great feedback! We’re so glad to hear that you found the loan application process easy and straightforward. Making things simple and convenient for our customers is always a top priority for us, and it’s wonderful to know we delivered that for you.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Apr. 12th, 2025
Review Source
Superwoman Business Services
Although your company was there during a time of need, the overall Interest placed on loan was extremely predatory! 18 months of $150 monthly payments accounting for over #2,000 repayment on a $400 loan is excessive.
5 months ago
Reply from Maxlend
Hi,
Thank you for sharing your feedback. We understand your concern regarding the overall cost of the loan. At MaxLend, transparency is important to us, and we do our best to clearly outline the full repayment schedule and terms prior to finalizing any agreement.
We want to ensure all customers are aware that:
Our loans are typically structured for 9 or 10 months, but you are welcome to pay off your loan early at any time without penalty, which can significantly reduce the total interest paid.
Additional principal payments can also be made at any time to help shorten the term and lower the overall balance.
We genuinely appreciate the opportunity to assist you during a time of need.
If you have any further questions or would like to review repayment options, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.
Sincerely,
Your MaxLend Team
Thank you for sharing your feedback. We understand your concern regarding the overall cost of the loan. At MaxLend, transparency is important to us, and we do our best to clearly outline the full repayment schedule and terms prior to finalizing any agreement.
We want to ensure all customers are aware that:
Our loans are typically structured for 9 or 10 months, but you are welcome to pay off your loan early at any time without penalty, which can significantly reduce the total interest paid.
Additional principal payments can also be made at any time to help shorten the term and lower the overall balance.
We genuinely appreciate the opportunity to assist you during a time of need.
If you have any further questions or would like to review repayment options, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.
Sincerely,
Your MaxLend Team
Jul. 23rd, 2025
Verified Customer
Review Source
Susan
I absolutely love maxlend best loan company o have worked with
9 months ago
Reply from Maxlend
Hi Susan,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with MaxLend. We’re committed to providing excellent service, and it’s great to know we’ve been able to meet your needs.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with MaxLend. We’re committed to providing excellent service, and it’s great to know we’ve been able to meet your needs.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 28th, 2025
Verified Customer
Review Source
Kimmie Burton
Amazing company to work with. Always there to help when you need it!
11 months ago
Reply from Maxlend
Hi Kimmie,
Thank you for your kind words! We’re thrilled to hear that your experience with MaxLend has been so positive. Knowing we could be there to help when you needed it means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We’re thrilled to hear that your experience with MaxLend has been so positive. Knowing we could be there to help when you needed it means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 17th, 2025
Verified Customer
Review Source
Eric
Interest rates are bit high, but still would use it for emergencies
11 months ago
Reply from Maxlend
Hi Eric,
Thank you for sharing your feedback! We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your feedback! We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 14th, 2025
Verified Customer
Review Source
Stephanie
Maxlend is awesome, I recommend this company to all my friends and family!
11 months ago
Reply from Maxlend
Hi Stephanie,
Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with MaxLend and appreciate your recommendations to friends and family. It’s always our goal to provide fast, reliable, and friendly service, and your kind words reinforce our commitment to making borrowing as smooth as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with MaxLend and appreciate your recommendations to friends and family. It’s always our goal to provide fast, reliable, and friendly service, and your kind words reinforce our commitment to making borrowing as smooth as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Verified Customer
Review Source
Yvette
Great prompt service! Very clear and detailed. Helped out a lot.
11 months ago
Reply from Maxlend
Hi Yvette,
Thank you for sharing your experience! We're thrilled to hear that you found our service prompt, clear, and detailed. It's great to know that we were able to assist you effectively.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We're thrilled to hear that you found our service prompt, clear, and detailed. It's great to know that we were able to assist you effectively.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Verified Customer
Review Source
Johnny
I feel I was not given enough time to settle my money after losing my job and then not working my new one due to a hurricane
1 year ago
Reply from Maxlend
Hi Johny,
Thank you for reaching out, and we sincerely apologize for the challenges you’ve faced during this difficult time. We understand that losing your job and dealing with the impact of a hurricane can make it incredibly tough to manage finances, and we are here to assist you.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for reaching out, and we sincerely apologize for the challenges you’ve faced during this difficult time. We understand that losing your job and dealing with the impact of a hurricane can make it incredibly tough to manage finances, and we are here to assist you.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Oct. 24th, 2024
Verified Customer
Review Source
Harry
My new interest rate is higher than my previous loan interest rate, even though I made all my previous loan payments on time.
1 year ago
Reply from Maxlend
Hi Harry,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Sep. 20th, 2024
Verified Customer
Review Source
Cynthia
Very convenient and easy to use. Only problem is the high interest u have to pay otherwise would definitely recommend
1 year ago
Reply from Maxlend
Hi Cynthia,
Thank you for your feedback! We're glad to hear that you found our service convenient and easy to use. We understand your concern regarding the interest rates, and we appreciate your honest input.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We're glad to hear that you found our service convenient and easy to use. We understand your concern regarding the interest rates, and we appreciate your honest input.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to help!
Best regards,
The MaxLend Team
Sep. 11th, 2024
Verified Customer
Review Source
Gregory
Excellent customer service. Process could be quicker but overall completely satisfied
1 year ago
Reply from Maxlend
Hi Gregory,
Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!
If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!
If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Christopher
I liked the prompt service. But the loan is very expensive, it should only be used as a very last resort.
1 year ago
Reply from Maxlend
HI Christopher
Thank you for your feedback! We appreciate your practical advice on using our service for emergency situations and paying off the loan at your earliest convenience. We at Maxlend encourage responsible borrowing. It's great to hear that you find our service helpful in urgent times.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We appreciate your practical advice on using our service for emergency situations and paying off the loan at your earliest convenience. We at Maxlend encourage responsible borrowing. It's great to hear that you find our service helpful in urgent times.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 18th, 2024
Verified Customer
Review Source
Becky
Like the company is prompt with the loan. Dislikes. Interest is too high
1 year ago
Reply from Maxlend
Hi Becky,
Thank you for your feedback! Ensuring that our customers understand their loan terms is our priority.
At MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Thank you for your feedback! Ensuring that our customers understand their loan terms is our priority.
At MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Jul. 18th, 2024
Verified Customer
Review Source
Ana Gimena Sanchez
I've had a very good experience. Very professional, quick and efficient service.
1 year ago
Reply from Maxlend
Hello Ana Gimena Sanchez
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction
Apr. 26th, 2024
Verified Customer
Review Source
Veronica Louisville, KY
I had a great experience with MaxLend. Highly recommend for your needs at good payment plans.
2 years ago
Reply from Maxlend
Hi Veronica,
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our excellent service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our excellent service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Nov. 15th, 2023
Verified Customer
Review Source
Andrea Miller Knightdale, NC
I have always had a great experience with Maxlend. Maxlend makes borrowing easy and seamless.
3 years ago
Reply from Maxlend
Hi Amdrea,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
M. Y. Sanders, AZ
I have used them more than once and their application process has been smooth each time.
3 years ago
Reply from Maxlend
Hi,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Brenda Kelley Mansfield, OH
Easy application, flexible,works with yo kind. This company also works with you.
3 years ago
Reply from Maxlend
Hi Brenda,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
mark fierstein Cherry Hill, NJ
professional,effecient, thorough, accomodating, pleasant customer service people
3 years ago
Reply from Maxlend
Hi Mark,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Vincent Armwood Winter Haven, FL
Fast response. Easy communication and fast funds. This is my second time using Maxlend. Repayment is easy too
3 years ago
Reply from Maxlend
Hi Vincent,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
Bernice Memphis, TN
They answer all questions regarding the loan and assist me to work out a suitable payment plan.
3 years ago
Reply from Maxlend
Hi Bernice,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
Joakim Shikoli Lanham, MD
Great customer service. Exceptional communication and very patient with client.
3 years ago
Reply from Maxlend
Hi Joakim,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 10th, 2022
Verified Customer
Review Source
Shirley
I don't like the interest rates is to high
2 months ago
Reply from Maxlend
Hi Shirley,
Thank you for sharing your feedback. We understand that interest rates can be a concern, and we want to remind you that we offer flexible repayment options to help make loans more manageable, including:
Early Payoff – Pay off your loan at any time with no prepayment penalties to save on interest.
Additional Principal Payments – Make extra payments toward your principal balance to reduce total interest and shorten the life of the loan.
We appreciate your input and are always here to discuss ways to make your experience better, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.
Best regards,
The MaxLend Team
Thank you for sharing your feedback. We understand that interest rates can be a concern, and we want to remind you that we offer flexible repayment options to help make loans more manageable, including:
Early Payoff – Pay off your loan at any time with no prepayment penalties to save on interest.
Additional Principal Payments – Make extra payments toward your principal balance to reduce total interest and shorten the life of the loan.
We appreciate your input and are always here to discuss ways to make your experience better, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.
Best regards,
The MaxLend Team
Sep. 24th, 2025
Review Source
Linda A Montilla
Great service and worked well with the customer and payments are pretty reasonable 👍 I have received from them quite often too me they are amazing
8 months ago
Reply from Maxlend
Hi Linda,
Thank you for your wonderful review! We're thrilled to hear that you’ve had a great experience with our service and found our payment options reasonable. It’s fantastic to know that we’ve been able to assist you multiple times—we truly appreciate your trust in us!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your wonderful review! We're thrilled to hear that you’ve had a great experience with our service and found our payment options reasonable. It’s fantastic to know that we’ve been able to assist you multiple times—we truly appreciate your trust in us!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Mar. 21st, 2025
Review Source
Lania
I already gave feedback but so far so good. Quick and easy process. Approved and everything within 20 minutes. Professional Customer Service.
10 months ago
Reply from Maxlend
Hi Lania,
Thank you for sharing your experience! We’re glad to hear that the process was quick and easy for you and that you received approval within 20 minutes. Providing professional and efficient service is our priority, and we’re thrilled to know we met your expectations.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re glad to hear that the process was quick and easy for you and that you received approval within 20 minutes. Providing professional and efficient service is our priority, and we’re thrilled to know we met your expectations.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 6th, 2025
Review Source
Susan
Easy to apply for a loan and quick response. Have used a couple times, and everything went smooth. Funds were received quick. Thanks for everything!
11 months ago
Reply from Maxlend
Hi Susan,
Thank you for sharing your experience! We’re thrilled to hear that the loan process was easy to navigate and that you received a quick response. It’s great to know that everything went smoothly, and we appreciate your continued trust in our service.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re thrilled to hear that the loan process was easy to navigate and that you received a quick response. It’s great to know that everything went smoothly, and we appreciate your continued trust in our service.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
David Potter
A company named MaxLend I believe is a fraud company that illegally and fraudulently attempted to process a loan with my name, birth-date, email address, social security number, and fake address on September 22, 2204. The application information was clearly fraudulent because the street and address was not associated with the city and state the application contained. The company attempted to complete a loan application without my signature or my permission. The fact that the phone number, address, and city were not real should have been an immediate red flag and that it was fraudulent. Yet MaxLend continued to process the application and attempted to extort me. As soon as I became aware of the fraud (On September 22, 2024 via an email) I left phone messages and emails and the company did not respond to me. After some time I sent an email to their fraud department and verified my personal information with them. The Company responded to me and wants more personal information I am uncomfortable providing them like an affidavit, a copy of my identification, and a police report. They have refused to work with me and stop the fraudulent application process. I have requested that they remove the fraudulent credit inquiry from my social security number and they have not done it. It is my opinion this company is fraudulently attempting to use my personal information and to get a fake loan in my name.
1 year ago
Reply from Maxlend
Hi David Potter,
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience caused by this situation. At MaxLend, we take fraud prevention and customer security extremely seriously, and we want to assure you that we are fully committed to resolving this issue.
We understand your concerns about providing personal information, but as part of our fraud investigation process, we require specific documents like an affidavit, and a police report to ensure that we can fully investigate the claim and take appropriate action. These steps are necessary to protect your identity and prevent further fraudulent activity.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience caused by this situation. At MaxLend, we take fraud prevention and customer security extremely seriously, and we want to assure you that we are fully committed to resolving this issue.
We understand your concerns about providing personal information, but as part of our fraud investigation process, we require specific documents like an affidavit, and a police report to ensure that we can fully investigate the claim and take appropriate action. These steps are necessary to protect your identity and prevent further fraudulent activity.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Oct. 24th, 2024
Jesse
This site must be swarming with fake reviews because if you look anywhere else MaxLend's score is trash, as it should be! I took out $400 and made 4 payments of $137 before looking into why I was continuing to be scheduled payments. I went into shock when I saw the slimy maggots were charging me 757% interest, and that after *18 bi-weekly payments* I would have paid them $2,508 for my $400 loan! They wanted another $534 to pay the loan in one payment, but that would still total about $1,100, so I opened a new bank account so those parasites couldn't keep sucking away my hard earned salary.
I looked into their contract clauses and the "tribal immunity" clause is nothing but legal woo designed to make people think MaxLend has some special voo-doo power that supersedes your state government's protection. It's common for payday loan predators to have that clause in their contract to scare borrowers into complying, but assuming your state has laws protecting borrowers from predatory loans, no judge is going to force you to pay a scummy payday loan agency illegal and predatory interest rates based on "tribal immunity" any more than they will allow someone to be sold as a slave based on a contract claiming you signed away your freedom. Rights are right! My state, Colorado, passed a law against predatory payday loan creeps that limit's interest rates to 36% so if MaxLend is trying to financially assault you find out what laws your state has to protect you from predatory loan crooks.
1 year ago
Reply from Maxlend
Hi Jesse,
Thank you for taking the time to share your experience. Your feedback is important to us!
MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (“MHA”), a federally recognized sovereign American Indian Tribe. This loan was made by us as provided in MHA’s Tribal Credit Transaction Code. MaxLend contracts, including the loan agreement you signed, clearly designate MHA law as governing its transactions and provides all disclosures required by MHA and U.S. federal law.
We would like to take this opportunity to clarify your loan terms. The details of your loan, including the APR, payment amount and due dates, were included in the loan agreement.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (“MHA”), a federally recognized sovereign American Indian Tribe. This loan was made by us as provided in MHA’s Tribal Credit Transaction Code. MaxLend contracts, including the loan agreement you signed, clearly designate MHA law as governing its transactions and provides all disclosures required by MHA and U.S. federal law.
We would like to take this opportunity to clarify your loan terms. The details of your loan, including the APR, payment amount and due dates, were included in the loan agreement.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Sep. 30th, 2024
Review Source
tiera Thompson
It helps and it’s easy to get the money you need. The unfortunate part about being poor is it costs but this company is very upfront in what that cost will be and does offer flexibility for you not to pay as much.
1 year ago
Reply from Maxlend
Hi Tiera Thompson
Thank you for your thoughtful feedback. We're glad to hear that our service was helpful and that the process of getting the money you needed was easy. We understand the challenges that can come with financial difficulties, and we strive to be as transparent as possible about costs while offering flexibility to our customers.
If you have any further questions or need assistance, please feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to support you every step of the way.
Best regards,
The MaxLend Team
Thank you for your thoughtful feedback. We're glad to hear that our service was helpful and that the process of getting the money you needed was easy. We understand the challenges that can come with financial difficulties, and we strive to be as transparent as possible about costs while offering flexibility to our customers.
If you have any further questions or need assistance, please feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to support you every step of the way.
Best regards,
The MaxLend Team
Aug. 22nd, 2024
Laura Oberg San Antonio, TX
My daughter took out a loan for $875.00 on 10/10/23. She went into the hospital on 12/26/23 and was intubated and sedated so she was not able to pay her bills. I started looking into her bills and found she had already paid $1467.82. MaxLend would not help me even though I wanted to pay it off. Finally, she got well enough and I got her information and be able to talk. We called and got a final payout on 1/19/24 of an additional $898.04 making it a total paid of $2365.86. Maxlend profited $1490.86. Her APR in the PDF was 635.47%. We live in Texas which gives them the right to use any APR they want. The website when she signed up said 10% to 35% APR which has changed and now they say they can charge an APR according to your credit score. She is at a fair rating now even after her illness and my issues trying to get her bills paid. Make sure you read the authorization of what they plan to charge you.
1 year ago
Reply from Maxlend
Hi Laura Oberg,
Thank you for sharing your feedback with us. We regret to learn that you were dissatisfied with the level of service you experienced. At MaxLend, we are committed to delivering exceptional service, and it is important to us to address your concerns promptly and effectively within our organization.
To respect our customer's privacy, we are unable to discuss specific account details here. We kindly request that both you and your daughter call in so that we can gather further details and ensure we address your concern appropriately.
Please feel free to reach out to us at 855-201-4677 during our operating hours, which are from 8:00 AM to 8:00 PM EST, Monday through Friday.
We appreciate your cooperation and look forward to resolving this matter to your satisfaction.
Thank you for sharing your feedback with us. We regret to learn that you were dissatisfied with the level of service you experienced. At MaxLend, we are committed to delivering exceptional service, and it is important to us to address your concerns promptly and effectively within our organization.
To respect our customer's privacy, we are unable to discuss specific account details here. We kindly request that both you and your daughter call in so that we can gather further details and ensure we address your concern appropriately.
Please feel free to reach out to us at 855-201-4677 during our operating hours, which are from 8:00 AM to 8:00 PM EST, Monday through Friday.
We appreciate your cooperation and look forward to resolving this matter to your satisfaction.
Feb. 19th, 2024
