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Maxlend

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7.7

Overall Score

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Shelley Hertrampf Monona, IA

Good experience always pleasant to talk to. When I had surgery there was no problem adding Two payments to end of note.

3 years ago

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Reply from Maxlend

Hi Shalley,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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star star star star star

JIM D Mead, CO

Customer service team is is fantastic. Always super fast and freindly. Willing to go the wxtra mile for you.

3 years ago

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Reply from Maxlend

Hi Jim,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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star star star star star

Jason Smallwood Columbia, MD

Great customer service. The staff always has a warm and friendly attitude. The lending process is easy.

3 years ago

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Reply from Maxlend

Hi Jason,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear *you enjoyed our quick processes and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Priscilla N Woods Cleveland, OH

MAXLEND makes 4 times the money for the loans they provide. Mailed goal is to not help you out of a bind, but to make money off of bad circumstances. MY loan was for $1000, I have paid them $9000, yet with Maxlend interest rates I still owe $1000, be cautious of MAXLEND interest rates.

3 years ago

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Reply from Maxlend

Hello Priscilla,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 10th, 2022

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star star star star star

Dinah Martinez Port Saint Lucie, FL

Great customer service. Always willing to help. When I got Covid they really understood and helped me.

3 years ago

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Reply from Maxlend

Hi Dinah,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our friendly and professional customer service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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star star star star star

MARY RUSHLOW

I have been going to this company for about two and a half years. When I need money to pay off a credit card or get school stuff for my son. Or just nice to have some extra money when you need it.

1 year ago

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Reply from Maxlend

Hi MARY RUSHLOW,

Thank you for being a loyal MaxLend customer for the past two and a half years! We’re honored that you’ve trusted us to help you. Providing excellent service is important to us, and we’re glad we could assist you effectively.

If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to support you!

Best regards,
The MaxLend Team

Aug. 23rd, 2024

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star star star star_border star_border

Margaret

While I was glad to receive the loan, I was told there would be 3 payments.] I was stunned. After receiving the loan there would be 9 payments and an exorbitant interest rate. I never would have accepted the loan under these conditions. I may have misheard the representative as she had a strong accent but have learned an important lesson. I hope to pay off the loan byvDecember.

1 year ago

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Reply from Maxlend

Hi Margaret,

Thank you for your feedback! We’re glad to hear that you enjoyed our quick and easy service. We also appreciate your honesty regarding the finance rate. We understand that cost is a significant factor, and we strive to be transparent about our rates.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.

Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM EST., Monday – Friday, at 855-201-4677 or email us at ombudsman@maxlend.com, and we will be happy to assist you.

Best regards,
The MaxLend Team

Aug. 23rd, 2024

star star star star star

Nitika Griffith

My experience with Maxlend has always been free of stress. Representatives have been polite and patient and funds are distributed quickly. I would recommend Maxlend 100% of the time.

1 year ago

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Reply from Maxlend

Hi Nitika Griffith,

Thank you for your feedback! We're thrilled to hear that you have received impeccable service during your loans with MaxLend. We're always willing to go the extra mile to ensure our customers have a great experience.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 31st, 2024

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star star star star star

margarita jauregui

Getting a loan I needed for an unexpected expense when my fur baby passed away and had vet bills and cremation costs. Applying and getting the loan was easy, quick and they are always ready to help with any issues.

1 year ago

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Reply from Maxlend

Hi Margarita Jauregui,

Thank you for your feedback and for sharing your experience. We're so sorry for the loss of your fur baby. We're glad we could provide the financial assistance. Making the application process easy and quick and being ready to help with any issues is important to us.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024

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star star star star star

Elaine Willis Bunnlevel, NC

I liked how quick and easy it was to apply for the loan and how fast it was approved. Also how the money was delivered to my bank the same day and the options for repaying the loan back.

2 years ago

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Reply from Maxlend

Hi Elaine Willis,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's wonderful to hear that you enjoyed our quick and easy service!

If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.

Your feedback is highly appreciated, and we look forward to continuing to serve you with excellence.

Nov. 29th, 2023

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star star star star star

Anita Chicago, IL

I think they are excellent, they have helped in my time of need, The rates are decent and the customer service is awesome..some times the website isn't so great but things happen.

2 years ago

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Reply from Maxlend

Hello Anita,

We extend our heartfelt thanks for your outstanding review! At MaxLend, we hold ourselves to the highest standards to ensure the best service experience for our valued customers.

We're thrilled to hear that you found our customer service excellent. Your satisfaction is our priority.

If you have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to address any concerns you may have.

Nov. 13th, 2023

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Andrea Kiah Indianapolis, IN

Being a former customer, I was able to get what I needed in a timely manner. For former/VIP customers, they should offer better incentives, i.e. a lower APR for payoff in 30 days, offer ways to pay it off faster for less money.

2 years ago

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Reply from Maxlend

Hi Andrea Kiah,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 14th, 2023

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Michael Estero, FL

My last experience with maxlend was not to good unfortunately. I paid off a loan and immediately took out another loan the same day that was going to hit my account the next day. All was smooth up to that point. The next day I got an alert on my phone from my bank saying that $684.00 was taken OUT of my account by maxlend. I called you guys and I was informed that while I did pay off the first loan the previous day you accidentally took out the same amount the next day. That put my account in the negative and my bank couldn’t reverse the charges until the next day. The new loan did come in which took my account out of the negative. All in all it was just a big mess that took up the rest of my day. I was very aggravated.

2 years ago

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Reply from Maxlend

Hi Michael,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Aug. 14th, 2023

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star star star star star

Gail Detroit, MI

I can always count on Maxlend when I have an emergency come up or I need some fast cash they’re very professional and they work with me to get me my money I would refer them to anybody that need a quick cash loan

3 years ago

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Reply from Maxlend

Hi Gial,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our services! We look forward to the opportunity to serve you again
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Jun. 15th, 2022

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Brian Lopez Baltimore, MD

Criminally high interest rates, treat this as only an emergency that you can pay off in less than a week, knowing that you will also get hit with a high 'service fee'. if you don't pay your balance less that a week and let them take it out of your pay check, you will forever be in debt and your other bills will suffer. The interest rate for my loan was 400%, yes 400% not a typo. Only use if you can pay off in a week!! If not, you will get hurt paying them back big time. But they will get you give you the loan quick! Also, anyone can post reviews on this site so be wary of all the 5 stars and great reviews.

3 years ago

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Reply from Maxlend

Hello Brian Lopez,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 19th, 2022

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Explorer85 Dallas, TX

Great customer service. Very high interest rate due to having a bad credit score but got the $ same day and helped my out of a bind. Fee is $30 for every $100 borrowed. I borrowed $500 and paid back $150 plus.

3 years ago

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Reply from Maxlend

Hi,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
Keep in mind we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 18th, 2022

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star star star star star

lsmart39 Des Moines, IA

I love max lend these folks are amazing i have nothing but great things to say about them they work with their customers to make sure they always satisfied i definitely highly recommend them to anyone

3 years ago

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Reply from Maxlend

Hi,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Dec. 29th, 2021

star star star star star

Vicki Long Las Vegas, NV

It is so easy to get set up online or over the phone. All the employees I have spoken with have been so helpful n kind. I am so satisfied with every loan I’ve gotten. Love u guys 💕

4 years ago

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Reply from Maxlend

Hi Vicki,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy process. We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 3rd, 2021

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KimK Anderson, SC

I give 3 stars because 1. it is easy to get a loan from them. and 2. The customer Service is very friendly. Now the downside is the interest rate is CRAZY!! I took a loan out for $500 and I had to pay back $1300! You can't make payments online, it has to be debited out of your account or you have to call in the payments; and when you call the payments in you will be on hold for 30 minutes to an hour. I personally do not recommend this company. Please don't make the same mistake I made, read the terms and agreements before you sign with any lender.

4 years ago

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Reply from Maxlend

Hi Kim,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Oct. 28th, 2021

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star star star star star

Martin

The Representative was really nice and honest

2 months ago

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Reply from Maxlend

Hi Martin,

Thank you for sharing your experience! We’re glad to hear our representative was both nice and honest. At MaxLend, we take pride in providing service that is respectful, transparent, and helpful.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 30th, 2025

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star star star star star

Maria Elena Requejo

Quick service & excellent customer service

2 months ago

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Reply from Maxlend

Hi Maria,

Thank you for your kind words! We’re so glad to hear that you experienced quick service along with excellent customer support. Providing both speed and care is something we take pride in, and it’s wonderful to know we met your expectations.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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star star star star star

Lee Ann Sontheimer Murphy

great customer service and helpful associate

2 months ago

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Reply from Maxlend

Hi Lee Ann,

Thank you for sharing your experience! We’re thrilled to hear that you received great customer service and found our associate helpful. Our team always aims to provide clear and supportive assistance, and it’s wonderful to know that came through during your experience.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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star star star star star

Aaron

Fast and easy to deal with. Friendly customer service and always ready to help

3 months ago

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Reply from Maxlend

Hi Aaron,

Thank you for your kind words! We’re thrilled to hear that you found the process fast and easy, and that our customer service team was friendly and ready to assist. Providing helpful and reliable support is always our top priority, and we’re so glad we could meet your expectations.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Aug. 28th, 2025

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Verified Customer

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star star star star star

Gayle

Application process was smooth and simple

7 months ago

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Reply from Maxlend

Hi Gayle,

Thank you for your feedback! We’re so happy to hear that you found the application process smooth and simple. Making the experience easy and stress-free for our customers is always a top priority for us.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Apr. 28th, 2025

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star star star star star

Sharon

The ease of completing loan application was great!

7 months ago

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Reply from Maxlend

Hi Sharon,

Thank you for your great feedback! We’re so glad to hear that you found the loan application process easy and straightforward. Making things simple and convenient for our customers is always a top priority for us, and it’s wonderful to know we delivered that for you.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Apr. 12th, 2025

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star star_border star_border star_border star_border

Superwoman Business Services

Although your company was there during a time of need, the overall Interest placed on loan was extremely predatory! 18 months of $150 monthly payments accounting for over #2,000 repayment on a $400 loan is excessive.

4 months ago

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Reply from Maxlend

Hi,

Thank you for sharing your feedback. We understand your concern regarding the overall cost of the loan. At MaxLend, transparency is important to us, and we do our best to clearly outline the full repayment schedule and terms prior to finalizing any agreement.

We want to ensure all customers are aware that:

Our loans are typically structured for 9 or 10 months, but you are welcome to pay off your loan early at any time without penalty, which can significantly reduce the total interest paid.

Additional principal payments can also be made at any time to help shorten the term and lower the overall balance.

We genuinely appreciate the opportunity to assist you during a time of need.

If you have any further questions or would like to review repayment options, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.

Sincerely,
Your MaxLend Team

Jul. 23rd, 2025

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star star star star star

Teresa Henry

Customer service is awesome. The Customer service is very professional and kind .

5 months ago

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Reply from Maxlend

Hi,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service team. Providing professional, friendly, and supportive service is something we take great pride in.

If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.

Best regards,
The MaxLend Team

Jul. 1st, 2025

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Verified Customer

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Review Source

star star star star star

Susan

I absolutely love maxlend best loan company o have worked with

9 months ago

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Reply from Maxlend

Hi Susan,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with MaxLend. We’re committed to providing excellent service, and it’s great to know we’ve been able to meet your needs.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Feb. 28th, 2025

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Verified Customer

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Review Source

star star star star star

Kimmie Burton

Amazing company to work with. Always there to help when you need it!

10 months ago

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Reply from Maxlend

Hi Kimmie,

Thank you for your kind words! We’re thrilled to hear that your experience with MaxLend has been so positive. Knowing we could be there to help when you needed it means a lot to us.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 17th, 2025

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Verified Customer

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star star star star star

Eric

Interest rates are bit high, but still would use it for emergencies

10 months ago

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Reply from Maxlend

Hi Eric,

Thank you for sharing your feedback! We understand that interest rates can be a concern.

Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,

The MaxLend Team

Jan. 14th, 2025

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Verified Customer

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Review Source

star star star star star

Stephanie

Maxlend is awesome, I recommend this company to all my friends and family!

10 months ago

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Reply from Maxlend

Hi Stephanie,

Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with MaxLend and appreciate your recommendations to friends and family. It’s always our goal to provide fast, reliable, and friendly service, and your kind words reinforce our commitment to making borrowing as smooth as possible.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 9th, 2025

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Verified Customer

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Review Source

star star star star star

Yvette

Great prompt service! Very clear and detailed. Helped out a lot.

10 months ago

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Reply from Maxlend

Hi Yvette,

Thank you for sharing your experience! We're thrilled to hear that you found our service prompt, clear, and detailed. It's great to know that we were able to assist you effectively.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Jan. 9th, 2025

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Verified Customer

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Review Source

star star star star_border star_border

Elizabeth

I appreciate the loan how it did help however this is my second loan no discount or low APR I didn't understand that.

11 months ago

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Reply from Maxlend

Hi Elizabeth,

Thank you for your feedback! We’re glad to hear the loan was helpful to you and appreciate your continued trust in our services. We understand your concern about lower APR, and we’d be happy to review your account and explain how our reward program works to save you and interest and fees.

To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.

Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Dec. 9th, 2024

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Verified Customer

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Review Source

star star star star_border star_border

Johnny

I feel I was not given enough time to settle my money after losing my job and then not working my new one due to a hurricane

1 year ago

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Reply from Maxlend

Hi Johny,

Thank you for reaching out, and we sincerely apologize for the challenges you’ve faced during this difficult time. We understand that losing your job and dealing with the impact of a hurricane can make it incredibly tough to manage finances, and we are here to assist you.

To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Oct. 24th, 2024

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Verified Customer

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Review Source

star star star star_border star_border

Harry

My new interest rate is higher than my previous loan interest rate, even though I made all my previous loan payments on time.

1 year ago

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Reply from Maxlend

Hi Harry,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Sep. 20th, 2024

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Verified Customer

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Review Source

star star star star star_border

Cynthia

Very convenient and easy to use. Only problem is the high interest u have to pay otherwise would definitely recommend

1 year ago

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Reply from Maxlend

Hi Cynthia,

Thank you for your feedback! We're glad to hear that you found our service convenient and easy to use. We understand your concern regarding the interest rates, and we appreciate your honest input.

At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to help!

Best regards,
The MaxLend Team

Sep. 11th, 2024

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Verified Customer

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Review Source

star star star star star

Gregory

Excellent customer service. Process could be quicker but overall completely satisfied

1 year ago

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Reply from Maxlend

Hi Gregory,

Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!

If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.

Best regards,
The MaxLend Team

Sep. 4th, 2024

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Verified Customer

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Review Source

star star star star star_border

Christopher

I liked the prompt service. But the loan is very expensive, it should only be used as a very last resort.

1 year ago

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Reply from Maxlend

HI Christopher

Thank you for your feedback! We appreciate your practical advice on using our service for emergency situations and paying off the loan at your earliest convenience. We at Maxlend encourage responsible borrowing. It's great to hear that you find our service helpful in urgent times.

If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.

Warm regards,
MaxLend

Jul. 18th, 2024

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Verified Customer

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Review Source

star star star star star

Becky

Like the company is prompt with the loan. Dislikes. Interest is too high

1 year ago

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Reply from Maxlend

Hi Becky,

Thank you for your feedback! Ensuring that our customers understand their loan terms is our priority.

At MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:

1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.

For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.

Jul. 18th, 2024

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Verified Customer

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Review Source

star star star star star

Ana Gimena Sanchez

I've had a very good experience. Very professional, quick and efficient service.

1 year ago

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Reply from Maxlend

Hello Ana Gimena Sanchez

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction

Apr. 26th, 2024

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Verified Customer

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Review Source

star star star star star

Veronica Louisville, KY

I had a great experience with MaxLend. Highly recommend for your needs at good payment plans.

2 years ago

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Reply from Maxlend

Hi Veronica,

Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.

We're delighted to hear that you enjoyed our excellent service. Your satisfaction is our priority.

Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.

Nov. 15th, 2023

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Verified Customer

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Review Source

star star star star star

mark fierstein Cherry Hill, NJ

professional,effecient, thorough, accomodating, pleasant customer service people

3 years ago

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Reply from Maxlend

Hi Mark,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Review Source

star star star star star

M. Y. Sanders, AZ

I have used them more than once and their application process has been smooth each time.

3 years ago

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Reply from Maxlend

Hi,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Review Source

star star star star star

Andrea Miller Knightdale, NC

I have always had a great experience with Maxlend. Maxlend makes borrowing easy and seamless.

3 years ago

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Reply from Maxlend

Hi Amdrea,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Review Source

star star star star star

Brenda Kelley Mansfield, OH

Easy application, flexible,works with yo kind. This company also works with you.

3 years ago

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Reply from Maxlend

Hi Brenda,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Review Source

star star star star star

Bernice Memphis, TN

They answer all questions regarding the loan and assist me to work out a suitable payment plan.

3 years ago

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Reply from Maxlend

Hi Bernice,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

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Review Source

star star star star star_border

Vincent Armwood Winter Haven, FL

Fast response. Easy communication and fast funds. This is my second time using Maxlend. Repayment is easy too

3 years ago

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Reply from Maxlend

Hi Vincent,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

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Review Source

star star star star star

Joakim Shikoli Lanham, MD

Great customer service. Exceptional communication and very patient with client.

3 years ago

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Reply from Maxlend

Hi Joakim,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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Verified Customer

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Review Source

star star_border star_border star_border star_border

Shirley

I don't like the interest rates is to high

2 months ago

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Reply from Maxlend

Hi Shirley,

Thank you for sharing your feedback. We understand that interest rates can be a concern, and we want to remind you that we offer flexible repayment options to help make loans more manageable, including:

Early Payoff – Pay off your loan at any time with no prepayment penalties to save on interest.

Additional Principal Payments – Make extra payments toward your principal balance to reduce total interest and shorten the life of the loan.

We appreciate your input and are always here to discuss ways to make your experience better, please don’t hesitate to reach out to us at custadvocate@maxlend.com or call 855-201-4677.

Best regards,
The MaxLend Team

Sep. 24th, 2025

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Review Source

star star star star star

Lania

I already gave feedback but so far so good. Quick and easy process. Approved and everything within 20 minutes. Professional Customer Service.

10 months ago

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Reply from Maxlend

Hi Lania,

Thank you for sharing your experience! We’re glad to hear that the process was quick and easy for you and that you received approval within 20 minutes. Providing professional and efficient service is our priority, and we’re thrilled to know we met your expectations.

If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!

Best regards,
The MaxLend Team

Feb. 6th, 2025