Maxlend
4.2
7.9
Overall Score
Verified Customer
Review Source
Jude Lee Essien Florence, KY
Easy and simple and with some few hours my money is in my account.
3 years ago
Reply from Maxlend
Hi Jude,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 23rd, 2022
Verified Customer
Review Source
Cassandra Ruffin Akron, OH
They are always there when I need them and very customer friendly
4 years ago
Reply from Maxlend
Hi Cassandra,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
Shenika Webb Carteret, NJ
Because they are very professional never had any problems with them
4 years ago
Reply from Maxlend
Hi Shenika,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
SYLVIA GRIJALVA Tucson, AZ
Easy truthful can always count on what I owe without surprises.
4 years ago
Reply from Maxlend
Hi Sylvia,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
John lilly Kansas City, MO
Money real quick and everyone I've ever talked to is real friendly.
4 years ago
Reply from Maxlend
Hi John,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick process and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick process and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 10th, 2022
Verified Customer
Review Source
Shannon Busby Hollister, MO
The fees are rediculous I have made 2 payments and the total just goes up that makes no sense at all
4 years ago
Reply from Maxlend
Hello Shannon,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Jan. 12th, 2022
Review Source
Lania
I already gave feedback but so far so good. Quick and easy process. Approved and everything within 20 minutes. Professional Customer Service.
1 year ago
Reply from Maxlend
Hi Lania,
Thank you for sharing your experience! We’re glad to hear that the process was quick and easy for you and that you received approval within 20 minutes. Providing professional and efficient service is our priority, and we’re thrilled to know we met your expectations.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re glad to hear that the process was quick and easy for you and that you received approval within 20 minutes. Providing professional and efficient service is our priority, and we’re thrilled to know we met your expectations.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 6th, 2025
Review Source
Susan
Easy to apply for a loan and quick response. Have used a couple times, and everything went smooth. Funds were received quick. Thanks for everything!
1 year ago
Reply from Maxlend
Hi Susan,
Thank you for sharing your experience! We’re thrilled to hear that the loan process was easy to navigate and that you received a quick response. It’s great to know that everything went smoothly, and we appreciate your continued trust in our service.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re thrilled to hear that the loan process was easy to navigate and that you received a quick response. It’s great to know that everything went smoothly, and we appreciate your continued trust in our service.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Review Source
Teresa
It wasn't my fault, I had applied & was approved of my loan yet I didn't receive it until the following Monday which messed me up financially. 😔
They had problems getting my signature online😫
1 year ago
Reply from Maxlend
Hi Teresa,
Thank you for sharing your experience with us. We sincerely apologize for the delay in receiving your funds and for the inconvenience it caused you financially.
Your feedback is important to us, and we’ll use it to improve our services.
If you have any further concerns or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help and ensure a smoother experience moving forward.
Best regards,
The MaxLend Team
Thank you for sharing your experience with us. We sincerely apologize for the delay in receiving your funds and for the inconvenience it caused you financially.
Your feedback is important to us, and we’ll use it to improve our services.
If you have any further concerns or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help and ensure a smoother experience moving forward.
Best regards,
The MaxLend Team
Aug. 23rd, 2024
Anastazia Figaro
People do NOT , I repeat DO NOT go to Maxlend!!! It's a RIP OFF? They are not upfront with the condition of the loans and are not, in any way possible going to make it easy for you to repay them sooner, because it's a 600 +% interest loan. If you're really in a bad situation and have to take it then repay the principle amount as soon as possible to eliminate the debt. You are WARNED!!!!
1 year ago
Reply from Maxlend
Hi Anastazia Figaro,
Thank you for your feed back. Ensuring that our customers understand their loan terms is our priority, and we apologize if there was any confusion regarding the terms of your loan.
As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
We would like to invite you to consider MaxLend again in the future. Our Rewards program offers benefits such as increased loan amounts and reduced fees to enhance your experience with us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feed back. Ensuring that our customers understand their loan terms is our priority, and we apologize if there was any confusion regarding the terms of your loan.
As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
We would like to invite you to consider MaxLend again in the future. Our Rewards program offers benefits such as increased loan amounts and reduced fees to enhance your experience with us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Aug. 5th, 2024
Review Source
x x
Excellent service! Very easy to apply. I would highly recommend this company if you are in an emergency situation where you need extra cash!
1 year ago
Reply from Maxlend
Hello,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Apr. 18th, 2024
Review Source
MzMazzey
The most friendly and knowledgeable people! Who take all the drama
out of trying to get the money you need. Thank you so much
2 years ago
Reply from Maxlend
Hi MzMazzey, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent customer service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,
Feb. 13th, 2024
Review Source
Mar Lamberg Evansville, IN
It is a super easy, straightforward process. I never felt judged for needing a loan, and they are efficient on getting the transfer.
2 years ago
Reply from Maxlend
Dear Mar Lamberg, We sincerely appreciate your glowing review! Ensuring the highest level of service for our customers is our top priority, and we're thrilled to hear that you had an excellent experience with our customer service team. Your satisfaction is truly rewarding for us! If you ever have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day. Thank you once again!
Dec. 8th, 2023
Review Source
Michele Thomas Paulding, OH
It's very easy to get a loan from them and if there is a problem they will help you. I'm very satisfied with this company.
2 years ago
Reply from Maxlend
Hi Michele Thomas
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 18th, 2023
Review Source
Cedeirdre Dumond (Deej)
Easy application. No hassles with receiving the money. Early payoff with no fee associated. Not penalized for early payoff.
2 years ago
Reply from Maxlend
Hi Cedeirdre Dumond,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 11th, 2023
Review Source
Brian Austin, TX
Maxlend has helped me tremendously in the past year! They have a wonderful staff and the process for obtaining a loan is very easy!
2 years ago
Reply from Maxlend
Hi Brian,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Aug. 2nd, 2023
Review Source
Karen
They were and have been very helpful everytime I have called. The process was smooth and uncomplicated. I would recommend.
2 years ago
Reply from Maxlend
Hi Karen, thanks for the excellent review. It was a pleasure serving you. We’re here whenever you need us. You can contact us anytime at info@maxlend.com or call us at 877-936-4336.
Jul. 19th, 2023
yvonne tims Dallas, TX
I requested a loan and was approved for 1050.00. It was for an emergency. I'm on a fixed income and now my emergency is greater because they charged me over 4,000 dollars for a 1000,oo dollar loan. I am sending my docs to the state attorney General. I didn't realize until later just how much I was being charged in payback. I can't pay anymore. I have more than paid my loan off. Extreme interest rate. Wholly do not recommend . This has to be in violation of usury laws and feels predatory to me as a disabled senior citizen
2 years ago
Reply from Maxlend
Thanks for your review, Yvonne. We’re sorry to hear your experience did not match your expectations. We offer a range of flexible repayment options, and we would like to share these options with you. Please call us at 855-201-4677. Agents are available to help from 7AM – 7PM CT, Monday – Friday.
May. 18th, 2023
Jocelyn Jean
Please do yourself a favor and stay away from this company! The interest rates are out of control. For a $500 loan you'll end up paying 5× the amount by the time you're contract is over. You're better off getting a payday loan elsewhere. This company takes advantage of hard working people that's in need. Please Please please say away I learned my lesson just want you to not make the same mistakes I did!
3 years ago
Reply from Maxlend
Hello Jocelyn Jean,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Nov. 19th, 2022
Trevor Cozad IA
Trying to pay down the loan by calling in dose not work. Way to hard to understand the people. Then there is a delay in the call. It fells like you don’t want people to pay down the loan so you can make the max money as possible. I will not use maxlend again.
1. To hard to pay loan down.
2. Only way to pay extra on the loan is to call in. ( and then there is an excuse of why they can not take payment)
3. Costumer service is very unpleasant to deal with. (Takes way to long just to not resolve the issue)
4 years ago
Reply from Maxlend
Hi Trevor,
Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677 from 7AM – 7PM CT, Monday – Friday.
Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at ombudsman@maxlend.com or by phone at 855-201-4677 from 7AM – 7PM CT, Monday – Friday.
Feb. 2nd, 2022
Gail Maxwell Spring, TX
I am currently paying Maxlend back on a loan of $500. I was recommended by lendup, a wonderful company! I will never use maxlend again. Atronomical fees. I called to get my payoff amount and it's way more than the amount online. 6 months of payments and my payoff is 472.00! Please do not respond with the same old mumbo jumbo! Please provide real responses.
4 years ago Edited January 31, 2022
Reply from Maxlend
Hello Gail,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Jan. 31st, 2022
Review Source
Destiny Stone Middletown, OH
Money comes fast but they go so quick you don't know how much your payments are until the end and can't choose payment options just when u get paid and I cant get anyone to tell me if I am enrolled in auto pay or not
4 years ago
Reply from Maxlend
Hello Destiny,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Jan. 19th, 2022
Regina Y Grant Richmond, KY
Maxlend was there to help me when nobody else would. They will will work with you anyway they can. I give them a 💯 thanks Maxlend 😊
4 years ago Edited January 7, 2022
Reply from Maxlend
Hi Regina,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jan. 7th, 2022
Review Source
Antonio Barleston Tallahassee, FL
Process of applying for loans is easy . only thing I really don’t like is the interest rate is really too high. I do understand that you can pay back any amount that you want to reduce the fees.
4 years ago
Reply from Maxlend
Hi Antonio,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. We provide alternative payment options that may help to reduce the overall cost of the loan.
It is great to hear you enjoyed our quick and easy process, and we are here to discuss the terms of your loan with you in more detail.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. We provide alternative payment options that may help to reduce the overall cost of the loan.
It is great to hear you enjoyed our quick and easy process, and we are here to discuss the terms of your loan with you in more detail.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Nov. 3rd, 2021
Ken Beall Laurel, MD
I tried several times to contact them in regards to paying off my loan a day before another payment was due and requested 2 call backs with no success. They ignored my requests to talk to me so that I would be forced to pay another week of interest. I sent them a nasty email threatening to sue after waiting 6 1/2 hours for my call backs. 1 minute later they called me. I still don't know whether they'll process the payment for the entire loan without stealing more money. This was an emergency and I will NEVER use this company again. They are the sleaziest crooks I have ever done business with.
4 years ago
Reply from Maxlend
Hi Ken,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here. Please feel free to share your detailed feedback with us by calling 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here. Please feel free to share your detailed feedback with us by calling 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Sep. 16th, 2021
Debbie Chappell Wilmington, NC
0 star rating. This company is a rip off, they don't tell you the truth at the time of the loan. Who gets to charge that kind of interest? They can't seem to get their story straight. I see the reviews on the Better Business Bureau that are horrific. Obviously, they don't do business on American terms, it is based on their tribal terms.
Did anyone notice that their replies to the reviews are an automated statement?
That speaks volumes of how legitimate this business must be.
DON'T DO BUSINSS WITH THEM!!!!! (unless you are filthy rich)
5 years ago
Reply from Maxlend
Hi Debbie,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jan. 22nd, 2021
Mandy Wiseman Westminster, CO
Would leave zero stars if possible. I wish I had looked them up before I took the loan. The interest rates are basically extortion.
I took out a $600 loan -->
my first four payments totaled $703
I called to have them direct debit my remaining principal balance of $660
To pay off the loan, I was told I would need to pay $836 ,
my $600 loan cost me $1539.
Had I let payments continue as scheduled, I would have paid $3,254 for my $600 loan.
5 years ago
Reply from Maxlend
Hello Mandy,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jul. 15th, 2020
Zo Chicago, IL
If I could do give negative stars I would. This is the sleaziest company I've ever done business with. Their customer support is basically support in name alone. Their interest rates are OUTRAGEOUS and intentionally vaguely explained by the reps. They will delay your application processing until after the deadline for same day funding if you express frustration towards their operational process so you have to pay more in interest. Avoid at all costs.
5 years ago
Reply from Maxlend
Hello Zo,
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at ombudsman@maxlend.com for further assistance.
Jul. 15th, 2020
Jon Bryan, TX
For a loan of $1000 they wanted 8 payments of $541 plus 1 payment of $267. So for a loan of $1,000 they were asking for over $4,500 over 9 months. They tried to brow beat me into agreeing to it. They were very deceptive in how they explained things as well. I am sad that there might be a person that would fall for these people. What a complete and vile scam. AVOID AT ALL COSTS.
6 years ago
Cyndie Stryker Denver, CO
WAY too much interest. It says that you are paying approx. 24.00 per 100.00. So I got a loan for 500.00. thought my interest was going to be 120.00. no my interest on a 500.00 loan is over 2000.00. i have to pay 119.00 for 18 installment payments. this is a rip off. I though interest rates this high was illegal. and then to throw us off with saying its 24.00 for every 100.00 is a blantant lie. RUN, DONT USE THIS COMPANY. ITS A SCAM!!!!!!!!!!!!
6 years ago
Sallie Portland, OR
I borrowed 175.00 and was told my payback would be 1 payment of 59.00 and 2 payments of 95.00. That seemed like a reasonable amount of interest on a small loan.
This morning I got a payment schedule by email that stated I owe 7 more 95.00 payments!!! I paid 250.00 and still owe 162.00!!!??
When I mentioned that I was stopping payments until I spoke with my attorney, the "receptionist" got mad. She said you were told about 9 payments blah blah blah.
I will pay the 162.00 and remember this very expensive lesson.
DON'T USE MAXLEND!!!
6 years ago
Sharon Finley Corpus Christi, TX
Took out $400 and after making 9 out of 18 payments of $95 each I called today to make an early pay off. The schedule of loan payments showed a much lower principle balance than what I was told my payoff would be. Even after almost $900 of payments, my early payoff amount was still higher than the amount I borrowed. So basically after making 50% of my loan payments not a penny went against principal.
6 years ago
Jill Matawan, NJ
I was totally ripped off by this company. Not only did they take advantage of my husband and I, but they didn't even explain the amount of interest to us correctly. We we're told that they charge $25 per $100 in interest TOTAL!!! Not true, that's the amount of interest accumulated each time its paid!!!
I feel so bad for anyone that is left with no options and is looking for a loan. I got $700 and they got almost $2000 of my hard earned money and my principal was still $875 after almost 6 months of on time payments!! I am totally disgusted.
Stay away from Maxlend.com!!!
6 years ago
Mike Cleveland, OH
This is the worst company to go to for a short term loan. I wish that I had had time to do some research at the time I needed the loan, because I would've never chose this company. Near the end of the loan I wanted to do an early pay off and found out that none of the monies applied to the loan over a 7 month period had been applied to the principle balance of the loan!?! In fact, I owed more than the original loan with only 4 payments left!!! How is that possible? I do not recommend this company to anyone under any circumstances.
6 years ago
Susie I zaguirre Miami, FL
Horrible company! DO NOT USE THIS COMPANY! No matter how desperate you are. If you do you will be paying back your loan for a very long time.
They are thieves! I got a $500 loan and have paid back$ 916 and change. I was told I would stop paying in November. When I called at the end of October I was told I still had 6more payments left! So my $500 loan will really be $2000 loan.
I will not pay this company another dime and am seeking legal action.
7 years ago
Review Source
Martin
The Representative was really nice and honest
4 months ago
Reply from Maxlend
Hi Martin,
Thank you for sharing your experience! We’re glad to hear our representative was both nice and honest. At MaxLend, we take pride in providing service that is respectful, transparent, and helpful.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re glad to hear our representative was both nice and honest. At MaxLend, we take pride in providing service that is respectful, transparent, and helpful.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 30th, 2025
Review Source
Maria Elena Requejo
Quick service & excellent customer service
5 months ago
Reply from Maxlend
Hi Maria,
Thank you for your kind words! We’re so glad to hear that you experienced quick service along with excellent customer support. Providing both speed and care is something we take pride in, and it’s wonderful to know we met your expectations.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for your kind words! We’re so glad to hear that you experienced quick service along with excellent customer support. Providing both speed and care is something we take pride in, and it’s wonderful to know we met your expectations.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 24th, 2025
Review Source
Lee Ann Sontheimer Murphy
great customer service and helpful associate
5 months ago
Reply from Maxlend
Hi Lee Ann,
Thank you for sharing your experience! We’re thrilled to hear that you received great customer service and found our associate helpful. Our team always aims to provide clear and supportive assistance, and it’s wonderful to know that came through during your experience.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re thrilled to hear that you received great customer service and found our associate helpful. Our team always aims to provide clear and supportive assistance, and it’s wonderful to know that came through during your experience.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 24th, 2025
Billy
Everything they offer and the staff is good
5 months ago
Reply from Maxlend
Hi Billy,
Thank you for your feedback! We’re thrilled to hear that you’re pleased with both our services and our team. Providing reliable solutions and friendly support is always our priority.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Thank you for your feedback! We’re thrilled to hear that you’re pleased with both our services and our team. Providing reliable solutions and friendly support is always our priority.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Review Source
Alfred Sellers
Was great quick Emergency loan. Great when I needed it
5 months ago
Reply from Maxlend
Hi Alfred,
Thank you for your feedback! We’re thrilled to hear that we could provide a quick emergency loan when you needed it most. It’s always our goal to be there for our customers during urgent situations, and we’re glad we could help.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Thank you for your feedback! We’re thrilled to hear that we could provide a quick emergency loan when you needed it most. It’s always our goal to be there for our customers during urgent situations, and we’re glad we could help.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Review Source
Aaron
Fast and easy to deal with. Friendly customer service and always ready to help
5 months ago
Reply from Maxlend
Hi Aaron,
Thank you for your kind words! We’re thrilled to hear that you found the process fast and easy, and that our customer service team was friendly and ready to assist. Providing helpful and reliable support is always our top priority, and we’re so glad we could meet your expectations.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Thank you for your kind words! We’re thrilled to hear that you found the process fast and easy, and that our customer service team was friendly and ready to assist. Providing helpful and reliable support is always our top priority, and we’re so glad we could meet your expectations.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Verified Customer
Review Source
Joseph
Quick and easy. Percentages are rather high
1 year ago
Reply from Maxlend
Hi Joseph,
Thank you for your feedback and for being a valued customer with us !
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
We’d be happy to review your account and discuss any options that may be available to better suit your needs.. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.
Best regards,
The MaxLend Team
Thank you for your feedback and for being a valued customer with us !
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
We’d be happy to review your account and discuss any options that may be available to better suit your needs.. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.
Best regards,
The MaxLend Team
Feb. 19th, 2025
Verified Customer
Review Source
Jovan
There when needed and very helpful to get out of a bind ASAP!!
1 year ago
Reply from Maxlend
Hi Jovan,
Thank you for your kind words! We're so glad we could be there for you when you needed us most. Helping you get out of a bind quickly and with great support is exactly what we strive for.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We're so glad we could be there for you when you needed us most. Helping you get out of a bind quickly and with great support is exactly what we strive for.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 13th, 2025
Verified Customer
Review Source
Kimberly
Very fast and helpful. Not much else to say.
1 year ago
Reply from Maxlend
Hi Kimberly,
Thank you for your review! We're glad to hear you found our service fast and helpful—that’s exactly what we aim for!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your review! We're glad to hear you found our service fast and helpful—that’s exactly what we aim for!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 13th, 2025
Verified Customer
Review Source
Daniel
Fast and friendly and obviously the interest is the only down fall.
1 year ago
Reply from Maxlend
Hi Daniel,
Thank you for your honest feedback! We're glad you found our service fast and friendly.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
We are here to discuss the terms of your loan and repayment options with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.
Best regards,
The MaxLend Team
Thank you for your honest feedback! We're glad you found our service fast and friendly.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
We are here to discuss the terms of your loan and repayment options with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.
Best regards,
The MaxLend Team
Feb. 13th, 2025
Verified Customer
Review Source
MCR
Great customer service and fast turnaround,
1 year ago
Reply from Maxlend
Hi,
Thank you for your review! We're thrilled to hear that you enjoyed our great customer service and fast turnaround. Providing a smooth and efficient experience is our goal, and we appreciate your support!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your review! We're thrilled to hear that you enjoyed our great customer service and fast turnaround. Providing a smooth and efficient experience is our goal, and we appreciate your support!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Verified Customer
Review Source
Teresa
You all are easy to work with and very helpful
1 year ago Edited January 29, 2025
Reply from Maxlend
Hi Teresa,
Thank you for your feedback! We're so glad to hear that you found us easy to work with and helpful. Providing a smooth and supportive experience is what we strive for, and we appreciate your kind words!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We're so glad to hear that you found us easy to work with and helpful. Providing a smooth and supportive experience is what we strive for, and we appreciate your kind words!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Verified Customer
Review Source
Jim W
Just opened my account and have not had any issues as of this time.
1 year ago
Reply from Maxlend
Hi Jim,
Thank you for your feedback! We’re glad to hear that you’ve had a smooth experience opening your account. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We’re glad to hear that you’ve had a smooth experience opening your account. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Verified Customer
Review Source
Leslie
Maxlend service is ready and available when needed.
1 year ago
Reply from Maxlend
Hi Leslie,
Thank you for your feedback! We’re so glad to hear that you’ve found MaxLend’s service to be ready and available when you need it. Providing timely and reliable support is our top priority.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We’re so glad to hear that you’ve found MaxLend’s service to be ready and available when you need it. Providing timely and reliable support is our top priority.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Verified Customer
Review Source
Tyra
The ease of the application and the customer service
1 year ago
Reply from Maxlend
Hi Tyra,
Thank you for sharing your wonderful experience! We’re so glad to hear that you found the process straightforward and that you enjoyed our excellent customer service. Your satisfaction is our top priority!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your wonderful experience! We’re so glad to hear that you found the process straightforward and that you enjoyed our excellent customer service. Your satisfaction is our top priority!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Dec. 23rd, 2024
