Maxlend
4.3
7.7
Overall Score
Review Source
Shalynn65
The people, the terms, the over all service is amazing. Maxlend is my first and only choice for future loans. They assist with understanding and heart.
This is my second review, the company and staff are awesome. I'm happy to give 5 stars 10! if it were possible.
11 months ago
Reply from Maxlend
Hi Shalynn,
Wow—thank you so much for your kind words and continued support! We’re delighted to hear that our team, terms, and overall service have earned your trust and made MaxLend your first and only choice for loans. Providing compassionate service and understanding is at the heart of what we do, and it’s wonderful to know that you’ve felt that care.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Wow—thank you so much for your kind words and continued support! We’re delighted to hear that our team, terms, and overall service have earned your trust and made MaxLend your first and only choice for loans. Providing compassionate service and understanding is at the heart of what we do, and it’s wonderful to know that you’ve felt that care.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Verified Customer
Review Source
Michelle
I like the fast service and friendly service.
3 months ago
Reply from Maxlend
Hi Michell,
Thank you for your kind feedback! We’re delighted to hear you enjoyed our fast and friendly service. At MaxLend, we strive to make every experience smooth and supportive, and your words truly mean a lot to us.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for your kind feedback! We’re delighted to hear you enjoyed our fast and friendly service. At MaxLend, we strive to make every experience smooth and supportive, and your words truly mean a lot to us.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 24th, 2025
Melvin Moore
Outstanding!!!!.. I applied and got a call immediately...it was quick and easy....less than an hour or two later it was approved and I received a message saying funds were on the way...this was all around 11am....by 5:00pm I got another message, "you have received a direct deposit".....how great is that????....I was so relieved...problem solved!!!!!
1 year ago
Reply from Maxlend
Hi Melvin Moore
Thank you for sharing your fantastic experience! We're thrilled to hear that everything went so smoothly—from your application to receiving the funds in such a short time. Providing quick and efficient service important to us.
If you ever need further assistance or have any questions, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your fantastic experience! We're thrilled to hear that everything went so smoothly—from your application to receiving the funds in such a short time. Providing quick and efficient service important to us.
If you ever need further assistance or have any questions, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Aug. 22nd, 2024
Review Source
Jonathan Rosario
I liked the fact you receive the money within 24 hours. i
It's perfect to give yourself enough time to get yourself out of a pinch. What I will say is make sure you can pay it off sooner than later, otherwise you'll end up paying double the loaned amount. Not going to lie, I thought I was going to be scammed at first; but I took the risk here and all is good.
1 year ago
Reply from Maxlend
Hi Jonathan Rosario,
Thank you for your feedback! We’re glad to hear that you enjoyed our quick and easy service.
We appreciate your honest feedback about the repayment terms. It's important to us that our customers are fully aware of all aspects of their loan.
If you have any further questions or need assistance with your loan, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're here to support you.
Thank you for taking the risk and for giving us the opportunity to assist you.
Best regards,
The MaxLend Team
Thank you for your feedback! We’re glad to hear that you enjoyed our quick and easy service.
We appreciate your honest feedback about the repayment terms. It's important to us that our customers are fully aware of all aspects of their loan.
If you have any further questions or need assistance with your loan, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're here to support you.
Thank you for taking the risk and for giving us the opportunity to assist you.
Best regards,
The MaxLend Team
Aug. 22nd, 2024
Chelsea Roberts
The process was quick when I needed emergency funds, though as others have said, the interest rates are crazy - I did pay mine off almost immediately and still got hit by some high interest woes, but I knew what I was signing up for.
What I'm frustrated with, is the CONSTANT calls I'm still getting from them with vague messages, "we'd like to talk to you regarding your past loan" like, leave me alone? I'm done. If I have need of their services again, I would have reached out myself, but now after being hounded? I would not choose them again. It's been literal months and it's almost a twice a day call AND voicemail, ridiculous.
2 years ago
Reply from Maxlend
Hi Chelsea Roberts,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service .
We provide alternative payment options that may help to reduce the overall cost of the loan,
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service .
We provide alternative payment options that may help to reduce the overall cost of the loan,
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 6th, 2023
Ashley Baker Fort Lauderdale, FL
I had a very pleasant interaction with MaxLend and would recommend their services to those who ask. They were open and transparent with me and helped explain concepts and finer details I was unfamiliar with. MaxLend was willing to negotiate with me and come to a fair arrangement that benefitted us both. I would use them again in the future should I need any additional loan services.
3 years ago
Reply from Maxlend
Hi Ashley Baker,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service.
We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service.
We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Apr. 8th, 2022
Carla Shultz - Edwards Crescent, OK
Everyone & everything is simple and easy to access. I have not had one negative experience with Maxlend. Every single loan has been approved and deposited into my account when said. You can’t go wrong with Maxlend. I can guarantee you will have a positive experience.
Thank you Maxlend for the continuous help you have provided to me.
Sincerely,
Carla Edwards
4 years ago
Reply from Maxlend
Hi Carla
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Oct. 21st, 2021
Lynne Carson
I only needed to borrow $400 and you guys wanna charge me over $1900 over $2000 with interest. This is my first experience borrowing any money and it will be my last. This is a scam.
2 months ago
Reply from Maxlend
Hi Lynne,
Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.
At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.
Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:
Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.
Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.
If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.
At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.
Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:
Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.
Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.
If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Oct. 29th, 2025
Verified Customer
Review Source
Destiny
I like that I was able to get my money quickly and pay my loan off early
5 months ago
Reply from Maxlend
Hi Destiny,
Thank you for sharing your experience! We're thrilled to hear that you were able to receive your funds quickly and take advantage of the early payoff option. Paying off your loan early is a great way to save on interest, and we're glad we could help you when you needed it.
If you ever need assistance in the future, we're here to help! Feel free to contact us at 877-936-4336 or info@maxlend.com.
Best regards,
The MaxLend Team
Thank you for sharing your experience! We're thrilled to hear that you were able to receive your funds quickly and take advantage of the early payoff option. Paying off your loan early is a great way to save on interest, and we're glad we could help you when you needed it.
If you ever need assistance in the future, we're here to help! Feel free to contact us at 877-936-4336 or info@maxlend.com.
Best regards,
The MaxLend Team
Jul. 23rd, 2025
Howard Higgerson
700% interest is way to high I know I’m the one that done it but I didn’t pay enough attention when they told me the payment was $158 I thought that was a month but a week? Really I won’t do it again and I won’t recommend y’all to anyone that’s robbing people.
3 months ago Edited September 26, 2025
Reply from Maxlend
Hi Howard,
Thank you for sharing your feedback. We understand your concern regarding the repayment amount. At MaxLend, we strive to provide transparency and fully disclose all loan terms—including the Annual Percentage Rate (APR), repayment schedule, finance charges, and total repayment amount—so customers can make informed decisions.
We want to remind you that we offer flexible repayment options to help manage your loan more comfortably:
Early Payoff – You can pay off your loan at any time with no prepayment penalties, which can save you significantly on interest.
Additional Principal Payments – You can make extra payments toward your principal balance, reducing total interest paid and shortening the life of the loan.
If you have questions about your current loan, and repayment options please don’t hesitate to reach out. You can contact us at 855-201-4677 or custadvocate@maxlend.com—we’re always happy to help!
Best regards,
The MaxLend Team
Thank you for sharing your feedback. We understand your concern regarding the repayment amount. At MaxLend, we strive to provide transparency and fully disclose all loan terms—including the Annual Percentage Rate (APR), repayment schedule, finance charges, and total repayment amount—so customers can make informed decisions.
We want to remind you that we offer flexible repayment options to help manage your loan more comfortably:
Early Payoff – You can pay off your loan at any time with no prepayment penalties, which can save you significantly on interest.
Additional Principal Payments – You can make extra payments toward your principal balance, reducing total interest paid and shortening the life of the loan.
If you have questions about your current loan, and repayment options please don’t hesitate to reach out. You can contact us at 855-201-4677 or custadvocate@maxlend.com—we’re always happy to help!
Best regards,
The MaxLend Team
Sep. 30th, 2025
Review Source
Kyndra Clawson
Everything went well when I applied for the loan. The customer service rep was efficient, knowledgeable, and very helpful.
4 months ago
Reply from Maxlend
Hi Kyndra,
Thank you for sharing your experience! We’re thrilled to hear that everything went smoothly during your loan application and that our customer service representative was efficient, knowledgeable, and helpful in assisting you. Providing excellent service and support is something we take pride in, and we’re glad we could make the process easy for you.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re thrilled to hear that everything went smoothly during your loan application and that our customer service representative was efficient, knowledgeable, and helpful in assisting you. Providing excellent service and support is something we take pride in, and we’re glad we could make the process easy for you.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Verified Customer
Review Source
Wil Ulrickson
The speed and accuracy of the exchange. I wish though that there was no time lapse in the conversation
11 months ago
Reply from Maxlend
Hi Wil Ulrickson,
Thank you for your feedback! We're glad to hear that the speed and accuracy of our service met your expectations. We strive to provide timely and efficient assistance.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We're glad to hear that the speed and accuracy of our service met your expectations. We strive to provide timely and efficient assistance.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Verified Customer
Review Source
Patricia
I love how quickly you get the money, but after I finish paying off my $500 loan I will have paid a little over $2000. I have gotten 3 loans before and it's the highest rate ever. But it is quick .....
1 year ago
Reply from Maxlend
Hi Patricia,
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Aug. 26th, 2024
Verified Customer
Review Source
Laurice
I don't like the high APY. I've expressed many times in my call with MaxLend that I wanted to pay in 3 payments, instead I get the payment plan with the highest APY. It's a good place to get a loan, but not the best at listening.
1 year ago
Reply from Maxlend
Hi Laurice,
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Aug. 22nd, 2024
Verified Customer
Review Source
Paperchase
Other than the loan being 700% interest rate the service was good. It was super quick and easy but the interest rate is outrageous.
1 year ago
Reply from Maxlend
Hello,
Thank you for your feedback. We're glad to hear that you found our service quick and easy, and that your overall experience was positive. We understand your concern about the interest rate, and we appreciate your honesty.
At MaxLend, we strive to provide transparent information so our customers can make informed decisions.
Keep in mind we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
If you have any questions or would like to discuss your loan further, please feel free to reach out to us at info@maxlend.com or call 877-936-4336.
Thank you for choosing MaxLend, and we appreciate the opportunity to assist you.
Best regards,
MaxLend
Thank you for your feedback. We're glad to hear that you found our service quick and easy, and that your overall experience was positive. We understand your concern about the interest rate, and we appreciate your honesty.
At MaxLend, we strive to provide transparent information so our customers can make informed decisions.
Keep in mind we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
If you have any questions or would like to discuss your loan further, please feel free to reach out to us at info@maxlend.com or call 877-936-4336.
Thank you for choosing MaxLend, and we appreciate the opportunity to assist you.
Best regards,
MaxLend
Aug. 22nd, 2024
Verified Customer
Review Source
Tammy
I really like Maxlend and I would highly recommend that anyone use their services when I needed them the most they helped me
1 year ago
Reply from Maxlend
Hello Tammy,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Mar. 20th, 2024
Verified Customer
Review Source
Karen La Porte, IN
Very simple online application and, when needed you get quick responses from customer service representatives. Very satisfied.
2 years ago
Reply from Maxlend
Hi Karen,
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be both timely and professional.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be both timely and professional.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Nov. 27th, 2023
Verified Customer
Review Source
William Phoenix, AZ
Maxlend is a great business,for short term loans…they have always done right by me…THANK YOU MAXLEND!!
WGS
2 years ago
Reply from Maxlend
Thanks for the awesome review, William! We look forward to the opportunity to always serve you. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at info@maxlend.com, or you can call us at 877-936-4336.
Jul. 6th, 2023
Verified Customer
Review Source
ODESSA M HAYES Detroit, MI
I WAS UNABLE TO MAKE A PAYMENT ON DUE DATE BECAUSE OF CHANGE OF JOB AND THEY CHANGED IT WITH NO PROBLEM. WHENEVER I NEED THEM MAXLEND ALWAYS THERE
3 years ago
Reply from Maxlend
Hi Odessa,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Celia
I would definitely use the services of mass lend again. I recommend you to give it a try. If you are ever in need of a short term loan Max lend is a great service provider. The customer service are helpful and the process is hassle free
1 year ago
Reply from Maxlend
Hi Celia,
Thank you for your glowing review! We’re thrilled to hear that you had a positive experience with our hassle-free process and helpful customer service. Your recommendation means so much to us, and we’re delighted to know you would use our services again.
If you have any questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your glowing review! We’re thrilled to hear that you had a positive experience with our hassle-free process and helpful customer service. Your recommendation means so much to us, and we’re delighted to know you would use our services again.
If you have any questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Dec. 7th, 2024
Review Source
Cesar
I liked the ease of obtaining the loan and was thankful to have a an alternative option, but get small loans you know you can repay it as soon as possible or else you will make payments for months and months with the accumulated interest.
1 year ago
Reply from Maxlend
Hi Cesar,
Thank you for your honest feedback! We’re glad to hear that the loan process was easy for you and that you found it helpful to have an alternative option. You make an important point—small loans that can be repaid quickly do help minimize the accumulation of interest over time. Here at MaxLend we always encourage responsible borrowing.
If you ever need assistance or have questions about repayment options, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your honest feedback! We’re glad to hear that the loan process was easy for you and that you found it helpful to have an alternative option. You make an important point—small loans that can be repaid quickly do help minimize the accumulation of interest over time. Here at MaxLend we always encourage responsible borrowing.
If you ever need assistance or have questions about repayment options, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Sep. 20th, 2024
Shona Greist
My employer changed pay days from once a week to every other week and I t hankful for maxlend I paid two credit cards and also rid the negative at the bank till payday. I’ve been waiting for income tax too but I’m thankful for maxlend saving my but cause I have a family of 4 and I’m head of household.
1 year ago
Reply from Maxlend
Hi Shona Greist,
Thank you for your feedback! We're delighted to hear that you found our service convenient. Providing excellent service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're delighted to hear that you found our service convenient. Providing excellent service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 31st, 2024
Review Source
Dakota Thompson
All the customer service representatives I interacted with were excellent.
It was challenging to ascertain the interest rate until after the completion of the signing process, and the interest rate is quite high, bordering on predatory. Nevertheless, overall, your organization provided me with a solution in a difficult situation. I would not recommend this type of loan unless it is an absolute emergency and you are able to repay it by your next paycheck.
1 year ago
Reply from Maxlend
Hello Dakota Thompson,
Thank you for your positive review! We are delighted to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations.
It's important to remind you that you are not obligated to keep the loan for the entire term. At any point in time, you may take advantage of our flexible repayment options:
1.Pay off the loan early with no prepayment penalties and save on interest.
2. Make additional payments toward the principal balance to save on interest and shorten the life of the loan, as outlined in the loan agreement.
We are here to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Once again, thank you for choosing our service, and we look forward to assisting you further.
Best regards,
Thank you for your positive review! We are delighted to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations.
It's important to remind you that you are not obligated to keep the loan for the entire term. At any point in time, you may take advantage of our flexible repayment options:
1.Pay off the loan early with no prepayment penalties and save on interest.
2. Make additional payments toward the principal balance to save on interest and shorten the life of the loan, as outlined in the loan agreement.
We are here to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Once again, thank you for choosing our service, and we look forward to assisting you further.
Best regards,
Apr. 8th, 2024
Review Source
Nancy Cole
I was completely shaken by the Maxlend response to my already stressful experience of having my 24 year old bank account emptied by some fraudulent activity. My bank closed the account and opened a new one for me. I called Maxlend to alert them to my problem and ask that one payment be deferred. It was but before I could enter my new account number another payment was processed. That payment was returned because the account was closed and that put me in default.
I have a long history with Maxlend. There were never any problems. I think I deserved better given that I made a serious effort to avoid any disruption to my payments.
1 year ago
Reply from Maxlend
Hi Nancy Cole,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.
Mar. 20th, 2024
Review Source
Jennifer Weathersby AZ
My experience with maxlend has been great. I honestly have no complaints. When I was in a bind I had applied at so many different places for loans and was denied each time. With maxlends approval I was able to get back on my feet.
2 years ago Edited January 24, 2024
Reply from Maxlend
Hi Jennifer,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 28th, 2023
Baltimore1204 Queens, NY
So , i took a loan out when I was in a pinch and had to pay EZ pass fines to get my car registration fixed. The lending process is quick and it is easy, the money is in your account the same day.BUT BEWARE, it’s Very high interest and you will pay back 3 or 4 times of what you borrowed. This can cost you hundreds of dollars every paycheck for the better part of a year. HIGHLY RECOMMEND to payoff ASAP. They get a 3 star rating because they are fast and the process is easy and getting in contact with them is not hard at all. They also give you your payment schedule for the entire term of the loan and the costumer service reps are also friendly and professional. maxlend loses 2 stars because of the high interest rate. Those that don’t have the means to payoff the loan within a month should stay clear. If you make enough to payoff within the first month and are looking to just take care of an unforeseen expense real quick it’s ok to get. They don’t directly tell you how much the loan will cost you but it is written on the documentation before you sign SO PLEASE READ IT ALL before signing. The payoff process is easy but they do take the current scheduled payment before you are even with them. They will contact you about taking another loan but all lenders do. USE WITH CAUTION and READ everything before you sign. Only use when in need of emergency funds , NOT to be used to fix long term financial issues !!!!
2 years ago
Reply from Maxlend
Hi, thanks for the excellent review. It was a pleasure serving you. We’re here whenever you need us. You can contact us anytime at info@maxlend.com or call us at 877-936-4336.
Sep. 11th, 2023
Jamarcus Aaron
Its a legal scheme if u borrow 1300 you will have to pay about 360 every 2 weeks for 9 months. Do not repeat do not use find another company to borrow from.
2 months ago
Reply from Maxlend
Hi Jamarcus ,
Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.
At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.
Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:
Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.
Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.
If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.
At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.
Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:
Early Payoff – Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.
Additional Payments – Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.
If you have any questions about your loan or would like guidance on repayment options, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Oct. 29th, 2025
Verified Customer
Review Source
Edna
Their service of working with you for a loan.
4 months ago
Reply from Maxlend
Hi Edna,
Thank you for sharing your feedback! We’re glad to hear that you appreciated our service and the support we provided throughout your loan process. Making the lending experience smooth and helpful for our customers is always our goal.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Thank you for sharing your feedback! We’re glad to hear that you appreciated our service and the support we provided throughout your loan process. Making the lending experience smooth and helpful for our customers is always our goal.
If you ever need anything or have questions, we’re always here to help, please don’t hesitate to contact us at 877-936-4336 or info@maxlend.com. We're always here to help.
Best regards,
The MaxLend Team
Aug. 28th, 2025
Verified Customer
Review Source
David
Great service and always there for your needs!
4 months ago
Reply from Maxlend
Hi David,
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had a great experience and that our team has been there to support your needs. Providing reliable service and being available when you need us most is what we strive for every day.
If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out to us at info@maxlend.com or 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had a great experience and that our team has been there to support your needs. Providing reliable service and being available when you need us most is what we strive for every day.
If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out to us at info@maxlend.com or 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Aug. 15th, 2025
Verified Customer
Review Source
Amber
The customer service is exceptional; everything is explained clearly and thoroughly.
7 months ago
Reply from Maxlend
Hi Amber,
Thank you for your kind words! We're so glad to hear that you had a great experience and that our team provided clear and thorough explanations throughout the process. Exceptional customer service is something we take great pride in, and your feedback means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We're so glad to hear that you had a great experience and that our team provided clear and thorough explanations throughout the process. Exceptional customer service is something we take great pride in, and your feedback means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
May. 26th, 2025
Verified Customer
Review Source
User123
Easy to deal with! No unnecessary expenses or hidden costs. A+++ company.
7 months ago
Reply from Maxlend
Hi,
Thank you for the amazing feedback! We’re so happy to hear that you found us easy to work with and appreciated the transparency in our process. Knowing you felt confident with no hidden costs truly means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
Thank you for the amazing feedback! We’re so happy to hear that you found us easy to work with and appreciated the transparency in our process. Knowing you felt confident with no hidden costs truly means a lot to us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
May. 26th, 2025
Verified Customer
Review Source
Rachelle
The lady i talked to was very friendly and helpful. I'll definitely use you again.
8 months ago
Reply from Maxlend
Hi Rachelle,
Thank you for sharing your experience! We’re so happy to hear that the representative you spoke with was friendly and helpful. Providing warm and supportive service is what we strive for, and we’re thrilled to know you would choose to work with us again.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re so happy to hear that the representative you spoke with was friendly and helpful. Providing warm and supportive service is what we strive for, and we’re thrilled to know you would choose to work with us again.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Apr. 28th, 2025
Dwayne Melton
Very simple and explanatory of loan and terms. Customer service is always pleasant and knowledgeable of loan information.
7 months ago
Reply from Maxlend
Hi Dwayne,
Thank you for your thoughtful feedback! We're so glad to hear that you found the loan process simple and the terms clearly explained. It’s also wonderful to know our customer service team has been consistently pleasant and knowledgeable—that’s exactly the experience we strive to provide!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
Thank you for your thoughtful feedback! We're so glad to hear that you found the loan process simple and the terms clearly explained. It’s also wonderful to know our customer service team has been consistently pleasant and knowledgeable—that’s exactly the experience we strive to provide!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to help!
Best regards,
The MaxLend Team
May. 26th, 2025
Review Source
William Isgar
it has been good in the past and I got my last one paid off and was approved for 1,300 and then out of the middle of nowhere down to 650 and I didn't get a reason for why and it kind of ruined doing it so I might just pay it off and find a difference
8 months ago
Reply from Maxlend
Hi William,
Thank you for sharing your experience with us. We’re glad to hear that you had positive experiences with MaxLend in the past and congratulations on successfully paying off your previous loan! We are disappointed to hear we did not meet your expectations regarding this loan.
Loan amounts are determined by a variety of factors during our underwriting process, and sometimes they can change based on updated information received during the verbal verification process. At MaxLend, we also offer promotional rates from time to time, which allow customers to qualify for increased loan amounts, and we’re always excited to share those opportunities when they are available.
We’re happy that we were still able to assist you with completing your new loan and would love the opportunity to continue supporting your financial needs. If you have any questions or would like to discuss your account in more detail, please reach out to us at info@maxlend.com or call 877-936-4336.
Thank you again for choosing MaxLend — we value your trust and hope to serve you again in the future.
Best regards,
The MaxLend Team
Thank you for sharing your experience with us. We’re glad to hear that you had positive experiences with MaxLend in the past and congratulations on successfully paying off your previous loan! We are disappointed to hear we did not meet your expectations regarding this loan.
Loan amounts are determined by a variety of factors during our underwriting process, and sometimes they can change based on updated information received during the verbal verification process. At MaxLend, we also offer promotional rates from time to time, which allow customers to qualify for increased loan amounts, and we’re always excited to share those opportunities when they are available.
We’re happy that we were still able to assist you with completing your new loan and would love the opportunity to continue supporting your financial needs. If you have any questions or would like to discuss your account in more detail, please reach out to us at info@maxlend.com or call 877-936-4336.
Thank you again for choosing MaxLend — we value your trust and hope to serve you again in the future.
Best regards,
The MaxLend Team
Apr. 28th, 2025
Brenda Marie Ostrom
Very caring and understanding people, it was easy and no hassle getting and keeping my loan. I like max lend very much I wouldn't go anywhere else
8 months ago
Reply from Maxlend
Hi Brenda,
Thank you so much for your wonderful feedback! We're truly delighted to hear that you had an easy and hassle-free experience with MaxLend. It means the world to us that you found our team to be caring and understanding throughout your loan process. Knowing that you wouldn’t go anywhere else is the greatest compliment we could receive!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you so much for your wonderful feedback! We're truly delighted to hear that you had an easy and hassle-free experience with MaxLend. It means the world to us that you found our team to be caring and understanding throughout your loan process. Knowing that you wouldn’t go anywhere else is the greatest compliment we could receive!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Apr. 12th, 2025
Verified Customer
Review Source
Jessica Surratt
Terms of loan repayment were not clear. My second payment is almost twice what my first payment was, and all were supposed to be auto scheduled. Will be paying off this predatory loan ASAP and never do business with your company again.
1 year ago
Reply from Maxlend
Hi Jessica Surratt,
Thank you for your feedback. We’re sorry to hear about your dissatisfaction. At MaxLend, we aim to provide clear terms and flexible options to meet our customers’ financial needs.
At MaxLend, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you would like to discuss the repayment options in more details, please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Best regards,
The MaxLend Team
Thank you for your feedback. We’re sorry to hear about your dissatisfaction. At MaxLend, we aim to provide clear terms and flexible options to meet our customers’ financial needs.
At MaxLend, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you would like to discuss the repayment options in more details, please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Verified Customer
Review Source
Victoria
This was THE WORST EXPERIENCE I HAVE EVER HAD WITH MAXLEND. I'm so very glad it was documented that they were NOT supposed to have taken ANY MONEY FROM MY ACCOUNT. And it left me TOTALLY BROKE for the entire weekend, which was the worst predicament to be in when you have things that were scheduled to be done.
1 year ago
Reply from Maxlend
Hi Victoria,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM CT, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM CT, Monday – Friday.
Aug. 26th, 2024
Verified Customer
Review Source
Ericka
High interest rate. There is no option to pay out early without interest. I’ve borrowed twice and make y’all rich with ridiculous interest and I’m still a “green” borrower. I guess everybody has to make their money the way they have to make it.
1 year ago
Reply from Maxlend
Hi Ericka,
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Aug. 22nd, 2024
Verified Customer
Review Source
Betty Caudle
Easy to get a lone quickly and safely. Money in your account that day or the next. Thank you Maxlend.
1 year ago Edited August 21, 2024
Reply from Maxlend
Hi Betty Caudle,
Thank you for your feedback! Ensuring that our customers understand their loan terms is our priority.
At MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Thank you for your feedback! Ensuring that our customers understand their loan terms is our priority.
At MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Jul. 18th, 2024
Verified Customer
Review Source
Mark Samuel
I will start by saying if I hadn't gotten myself into this predicament I would not have had to use Maxlend. With that said the interest rates are astronomical and are predatory lending at its worst. I will do whatever it takes to pay them off ASAP and move on. Do yourself a favor and avoid, no RUN from.
1 year ago
Reply from Maxlend
Hi Mark Samuel,
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, you are never obligated to retain the loan for its entire duration, and you have two additional repayment options available. Firstly, you have the option to pay off the loan early without incurring prepayment penalties, thereby saving on interest. Secondly, you may choose to make additional payments toward the principal balance, which will also reduce interest costs and shorten the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, you are never obligated to retain the loan for its entire duration, and you have two additional repayment options available. Firstly, you have the option to pay off the loan early without incurring prepayment penalties, thereby saving on interest. Secondly, you may choose to make additional payments toward the principal balance, which will also reduce interest costs and shorten the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
May. 1st, 2024
Verified Customer
Review Source
Jimmy
I love the way they take care of you and take time to listen and make sure everything is done correctly
1 year ago
Reply from Maxlend
Hello Jimmy,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Apr. 18th, 2024
Verified Customer
Review Source
Mark Cape May Court House, NJ
Excellent service.. Associates are knowledgeable and answer all questions ensuring you have all the facts .
1 year ago
Reply from Maxlend
Hi Mark, We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent customer service. If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you. Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future. Best regards,
Dec. 29th, 2023
Verified Customer
Review Source
Roxanne grimm Schaumburg, IL
The interest is killing me right now and there's no end to this loan because I have no spare funds to cover it. On top of that they wouldn't let me apply for the full approved amount before paying off the small loan when I contacted them because I should have taken the biggeramount to have a cushion
3 years ago
Reply from Maxlend
Hello Grimm,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday
Oct. 7th, 2022
Verified Customer
Review Source
Shelley Hertrampf Monona, IA
Good experience always pleasant to talk to. When I had surgery there was no problem adding Two payments to end of note.
3 years ago
Reply from Maxlend
Hi Shalley,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
Verified Customer
Review Source
Jason Smallwood Columbia, MD
Great customer service. The staff always has a warm and friendly attitude. The lending process is easy.
3 years ago
Reply from Maxlend
Hi Jason,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear *you enjoyed our quick processes and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear *you enjoyed our quick processes and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
JIM D Mead, CO
Customer service team is is fantastic. Always super fast and freindly. Willing to go the wxtra mile for you.
3 years ago
Reply from Maxlend
Hi Jim,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Verified Customer
Review Source
Priscilla N Woods Cleveland, OH
MAXLEND makes 4 times the money for the loans they provide. Mailed goal is to not help you out of a bind, but to make money off of bad circumstances. MY loan was for $1000, I have paid them $9000, yet with Maxlend interest rates I still owe $1000, be cautious of MAXLEND interest rates.
3 years ago
Reply from Maxlend
Hello Priscilla,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.
Feb. 10th, 2022
Verified Customer
Review Source
Dinah Martinez Port Saint Lucie, FL
Great customer service. Always willing to help. When I got Covid they really understood and helped me.
3 years ago
Reply from Maxlend
Hi Dinah,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our friendly and professional customer service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our friendly and professional customer service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 10th, 2022
Linda Anderson
I have to say "It was fast and easy" The gentleman I spoke to was so polite and knew the correct information to my questions. I received the money that afternoon. I believe his name was Carlton.
1 year ago
Reply from Maxlend
Hi Linda,
Thank you for sharing your experience! We’re delighted to hear that the process was fast and easy and that Carlton provided you with excellent service. Politeness and accurate information are qualities we pride ourselves on, and we’re glad Carlton could assist you so effectively.
If you have any questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re delighted to hear that the process was fast and easy and that Carlton provided you with excellent service. Politeness and accurate information are qualities we pride ourselves on, and we’re glad Carlton could assist you so effectively.
If you have any questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Dec. 7th, 2024
Review Source
MARY RUSHLOW
I have been going to this company for about two and a half years. When I need money to pay off a credit card or get school stuff for my son. Or just nice to have some extra money when you need it.
1 year ago
Reply from Maxlend
Hi MARY RUSHLOW,
Thank you for being a loyal MaxLend customer for the past two and a half years! We’re honored that you’ve trusted us to help you. Providing excellent service is important to us, and we’re glad we could assist you effectively.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to support you!
Best regards,
The MaxLend Team
Thank you for being a loyal MaxLend customer for the past two and a half years! We’re honored that you’ve trusted us to help you. Providing excellent service is important to us, and we’re glad we could assist you effectively.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to support you!
Best regards,
The MaxLend Team
Aug. 23rd, 2024
