Maxlend
4.3
7.8
Overall Score
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Verified Customer
Review Source
MCR
Great customer service and fast turnaround,
2 months ago
Reply from Maxlend
Hi,
Thank you for your review! We're thrilled to hear that you enjoyed our great customer service and fast turnaround. Providing a smooth and efficient experience is our goal, and we appreciate your support!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your review! We're thrilled to hear that you enjoyed our great customer service and fast turnaround. Providing a smooth and efficient experience is our goal, and we appreciate your support!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Verified Customer
Review Source
Teresa
You all are easy to work with and very helpful
2 months ago Edited January 29, 2025
Reply from Maxlend
Hi Teresa,
Thank you for your feedback! We're so glad to hear that you found us easy to work with and helpful. Providing a smooth and supportive experience is what we strive for, and we appreciate your kind words!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We're so glad to hear that you found us easy to work with and helpful. Providing a smooth and supportive experience is what we strive for, and we appreciate your kind words!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Verified Customer
Review Source
Jim W
Just opened my account and have not had any issues as of this time.
2 months ago
Reply from Maxlend
Hi Jim,
Thank you for your feedback! We’re glad to hear that you’ve had a smooth experience opening your account. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We’re glad to hear that you’ve had a smooth experience opening your account. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Verified Customer
Review Source
Elizabeth
I appreciate the loan how it did help however this is my second loan no discount or low APR I didn't understand that.
3 months ago
Reply from Maxlend
Hi Elizabeth,
Thank you for your feedback! We’re glad to hear the loan was helpful to you and appreciate your continued trust in our services. We understand your concern about lower APR, and we’d be happy to review your account and explain how our reward program works to save you and interest and fees.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for your feedback! We’re glad to hear the loan was helpful to you and appreciate your continued trust in our services. We understand your concern about lower APR, and we’d be happy to review your account and explain how our reward program works to save you and interest and fees.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Dec. 9th, 2024
irossall@hotmail.com Las Vegas, NV
Too early to write a review but after reading all these negative comments, I am inspired to write something nice about Maxlend.
I just took out a $300 loan.
After making 9 payments, I will have paid back a grand total of $1,218 (assuming I only make minimum monthly payments).
I don't blame Maxlend for the astronomically high interest. I blame myself. I read the Contract and I agreed to the conditions (I had no place else to go and I needed the cash badly).
The process was Extremely Fast and EASY!
The person on the phone was very Courteous and Helpful.
At this time I give Maxlend 5 Stars⭐⭐⭐⭐⭐.
If things turn sour and it's them, not me, I will give them a very bad review on this site.
5 years ago
Reply from Maxlend
Hi,
Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our representative was very courteous and helpful and also that the process was extremely fast and easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.
Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our representative was very courteous and helpful and also that the process was extremely fast and easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.
Jul. 15th, 2020
Verified Customer
Review Source
Johnny
I feel I was not given enough time to settle my money after losing my job and then not working my new one due to a hurricane
5 months ago
Reply from Maxlend
Hi Johny,
Thank you for reaching out, and we sincerely apologize for the challenges you’ve faced during this difficult time. We understand that losing your job and dealing with the impact of a hurricane can make it incredibly tough to manage finances, and we are here to assist you.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for reaching out, and we sincerely apologize for the challenges you’ve faced during this difficult time. We understand that losing your job and dealing with the impact of a hurricane can make it incredibly tough to manage finances, and we are here to assist you.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Oct. 24th, 2024
Verified Customer
Review Source
Victoria
This was THE WORST EXPERIENCE I HAVE EVER HAD WITH MAXLEND. I'm so very glad it was documented that they were NOT supposed to have taken ANY MONEY FROM MY ACCOUNT. And it left me TOTALLY BROKE for the entire weekend, which was the worst predicament to be in when you have things that were scheduled to be done.
7 months ago
Reply from Maxlend
Hi Victoria,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM CT, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM CT, Monday – Friday.
Aug. 26th, 2024
Verified Customer
Review Source
Ericka
High interest rate. There is no option to pay out early without interest. I’ve borrowed twice and make y’all rich with ridiculous interest and I’m still a “green” borrower. I guess everybody has to make their money the way they have to make it.
7 months ago
Reply from Maxlend
Hi Ericka,
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Aug. 22nd, 2024
Verified Customer
Review Source
Betty Caudle
Easy to get a lone quickly and safely. Money in your account that day or the next. Thank you Maxlend.
8 months ago Edited August 21, 2024
Reply from Maxlend
Hi Betty Caudle,
Thank you for your feedback! Ensuring that our customers understand their loan terms is our priority.
At MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Thank you for your feedback! Ensuring that our customers understand their loan terms is our priority.
At MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Jul. 18th, 2024
David Potter
A company named MaxLend I believe is a fraud company that illegally and fraudulently attempted to process a loan with my name, birth-date, email address, social security number, and fake address on September 22, 2204. The application information was clearly fraudulent because the street and address was not associated with the city and state the application contained. The company attempted to complete a loan application without my signature or my permission. The fact that the phone number, address, and city were not real should have been an immediate red flag and that it was fraudulent. Yet MaxLend continued to process the application and attempted to extort me. As soon as I became aware of the fraud (On September 22, 2024 via an email) I left phone messages and emails and the company did not respond to me. After some time I sent an email to their fraud department and verified my personal information with them. The Company responded to me and wants more personal information I am uncomfortable providing them like an affidavit, a copy of my identification, and a police report. They have refused to work with me and stop the fraudulent application process. I have requested that they remove the fraudulent credit inquiry from my social security number and they have not done it. It is my opinion this company is fraudulently attempting to use my personal information and to get a fake loan in my name.
5 months ago
Reply from Maxlend
Hi David Potter,
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience caused by this situation. At MaxLend, we take fraud prevention and customer security extremely seriously, and we want to assure you that we are fully committed to resolving this issue.
We understand your concerns about providing personal information, but as part of our fraud investigation process, we require specific documents like an affidavit, and a police report to ensure that we can fully investigate the claim and take appropriate action. These steps are necessary to protect your identity and prevent further fraudulent activity.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience caused by this situation. At MaxLend, we take fraud prevention and customer security extremely seriously, and we want to assure you that we are fully committed to resolving this issue.
We understand your concerns about providing personal information, but as part of our fraud investigation process, we require specific documents like an affidavit, and a police report to ensure that we can fully investigate the claim and take appropriate action. These steps are necessary to protect your identity and prevent further fraudulent activity.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Oct. 24th, 2024
Review Source
MARY RUSHLOW
I have been going to this company for about two and a half years. When I need money to pay off a credit card or get school stuff for my son. Or just nice to have some extra money when you need it.
7 months ago
Reply from Maxlend
Hi MARY RUSHLOW,
Thank you for being a loyal MaxLend customer for the past two and a half years! We’re honored that you’ve trusted us to help you. Providing excellent service is important to us, and we’re glad we could assist you effectively.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to support you!
Best regards,
The MaxLend Team
Thank you for being a loyal MaxLend customer for the past two and a half years! We’re honored that you’ve trusted us to help you. Providing excellent service is important to us, and we’re glad we could assist you effectively.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re always here to support you!
Best regards,
The MaxLend Team
Aug. 23rd, 2024
Review Source
Margaret
While I was glad to receive the loan, I was told there would be 3 payments.] I was stunned. After receiving the loan there would be 9 payments and an exorbitant interest rate. I never would have accepted the loan under these conditions. I may have misheard the representative as she had a strong accent but have learned an important lesson. I hope to pay off the loan byvDecember.
7 months ago
Reply from Maxlend
Hi Margaret,
Thank you for your feedback! We’re glad to hear that you enjoyed our quick and easy service. We also appreciate your honesty regarding the finance rate. We understand that cost is a significant factor, and we strive to be transparent about our rates.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM EST., Monday – Friday, at 855-201-4677 or email us at ombudsman@maxlend.com, and we will be happy to assist you.
Best regards,
The MaxLend Team
Thank you for your feedback! We’re glad to hear that you enjoyed our quick and easy service. We also appreciate your honesty regarding the finance rate. We understand that cost is a significant factor, and we strive to be transparent about our rates.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM EST., Monday – Friday, at 855-201-4677 or email us at ombudsman@maxlend.com, and we will be happy to assist you.
Best regards,
The MaxLend Team
Aug. 23rd, 2024
Nitika Griffith
My experience with Maxlend has always been free of stress. Representatives have been polite and patient and funds are distributed quickly. I would recommend Maxlend 100% of the time.
8 months ago
Reply from Maxlend
Hi Nitika Griffith,
Thank you for your feedback! We're thrilled to hear that you have received impeccable service during your loans with MaxLend. We're always willing to go the extra mile to ensure our customers have a great experience.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're thrilled to hear that you have received impeccable service during your loans with MaxLend. We're always willing to go the extra mile to ensure our customers have a great experience.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 31st, 2024
Review Source
margarita jauregui
Getting a loan I needed for an unexpected expense when my fur baby passed away and had vet bills and cremation costs. Applying and getting the loan was easy, quick and they are always ready to help with any issues.
8 months ago
Reply from Maxlend
Hi Margarita Jauregui,
Thank you for your feedback and for sharing your experience. We're so sorry for the loss of your fur baby. We're glad we could provide the financial assistance. Making the application process easy and quick and being ready to help with any issues is important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback and for sharing your experience. We're so sorry for the loss of your fur baby. We're glad we could provide the financial assistance. Making the application process easy and quick and being ready to help with any issues is important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 18th, 2024
Verified Customer
Review Source
Sharon Leal
Helpful .quick, easy, not great if you’re sick and can’t make a payment but have other options if you get the right customer service representative
1 year ago
Reply from Maxlend
Dear Sharon Leal, Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement.
We are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.
We are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.
Mar. 20th, 2024
Verified Customer
Review Source
William
I was Leary using an loan company , but it was easy , quick, and gave me a piece of mind. If you are ever short and need some money, I urge you to consider them.
1 year ago
Reply from Maxlend
Dear William, Thank you sincerely for your glowing review! We are thrilled to learn that you had such a positive experience with our service. Delivering exceptional service to our customers is our top priority, and knowing that we've met your expectations brings us immense joy. We are genuinely grateful for the opportunity to serve you and are dedicated to maintaining the high standards that you've come to expect from us. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, always ready and eager to assist you in any way we can.
Feb. 16th, 2024
Verified Customer
Review Source
Terrilynn Lake NC
I like the fact that they send me updates on balances to keep me informed. They are a decent lending company for online loans. Quick and easy to start and finish an application process.
1 year ago
Reply from Maxlend
Dear Terrilynn Lake,
Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence.
We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.
Once again, thank you for choosing us. Your feedback is valuable to us, and we remain committed to delivering exceptional service.
Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence.
We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.
Once again, thank you for choosing us. Your feedback is valuable to us, and we remain committed to delivering exceptional service.
Feb. 9th, 2024
Verified Customer
Review Source
Borichula FERMIN Kissimmee, FL
I am very greatful for Maxlend who was available for me at a time of emergency. They were very accommodating and the payback rate was at a minimum. Very happy with Maxlend.
1 year ago
Reply from Maxlend
Hi Borichula,
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be accommodating.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be accommodating.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Nov. 20th, 2023
Review Source
Mariela Beatriz Pacheco Bermeo
Very good service I love I recommend to my friend
4 weeks ago
Reply from Maxlend
Hi Mariela,
Thank you for your kind words and for recommending us to your friend! We’re so happy to hear that you had a great experience with our service. Your support means a lot to us!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words and for recommending us to your friend! We’re so happy to hear that you had a great experience with our service. Your support means a lot to us!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Mar. 6th, 2025
Review Source
Dakota Thompson
All the customer service representatives I interacted with were excellent.
It was challenging to ascertain the interest rate until after the completion of the signing process, and the interest rate is quite high, bordering on predatory. Nevertheless, overall, your organization provided me with a solution in a difficult situation. I would not recommend this type of loan unless it is an absolute emergency and you are able to repay it by your next paycheck.
11 months ago
Reply from Maxlend
Hello Dakota Thompson,
Thank you for your positive review! We are delighted to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations.
It's important to remind you that you are not obligated to keep the loan for the entire term. At any point in time, you may take advantage of our flexible repayment options:
1.Pay off the loan early with no prepayment penalties and save on interest.
2. Make additional payments toward the principal balance to save on interest and shorten the life of the loan, as outlined in the loan agreement.
We are here to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Once again, thank you for choosing our service, and we look forward to assisting you further.
Best regards,
Thank you for your positive review! We are delighted to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations.
It's important to remind you that you are not obligated to keep the loan for the entire term. At any point in time, you may take advantage of our flexible repayment options:
1.Pay off the loan early with no prepayment penalties and save on interest.
2. Make additional payments toward the principal balance to save on interest and shorten the life of the loan, as outlined in the loan agreement.
We are here to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Once again, thank you for choosing our service, and we look forward to assisting you further.
Best regards,
Apr. 8th, 2024
Patricia
No problem getting the money..very nice customer service 👌
1 month ago
Reply from Maxlend
Hi Patricia,
Thank you for your review! We're thrilled to hear that you had an easy experience receiving your funds and enjoyed our customer service. Providing friendly and efficient support is always our goal!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your review! We're thrilled to hear that you had an easy experience receiving your funds and enjoyed our customer service. Providing friendly and efficient support is always our goal!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Feb. 13th, 2025
Verified Customer
Review Source
Tyra
The ease of the application and the customer service
3 months ago
Reply from Maxlend
Hi Tyra,
Thank you for sharing your wonderful experience! We’re so glad to hear that you found the process straightforward and that you enjoyed our excellent customer service. Your satisfaction is our top priority!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your wonderful experience! We’re so glad to hear that you found the process straightforward and that you enjoyed our excellent customer service. Your satisfaction is our top priority!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Dec. 23rd, 2024
Chelsea Roberts
The process was quick when I needed emergency funds, though as others have said, the interest rates are crazy - I did pay mine off almost immediately and still got hit by some high interest woes, but I knew what I was signing up for.
What I'm frustrated with, is the CONSTANT calls I'm still getting from them with vague messages, "we'd like to talk to you regarding your past loan" like, leave me alone? I'm done. If I have need of their services again, I would have reached out myself, but now after being hounded? I would not choose them again. It's been literal months and it's almost a twice a day call AND voicemail, ridiculous.
1 year ago
Reply from Maxlend
Hi Chelsea Roberts,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service .
We provide alternative payment options that may help to reduce the overall cost of the loan,
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service .
We provide alternative payment options that may help to reduce the overall cost of the loan,
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 6th, 2023
Ashley Baker Fort Lauderdale, FL
I had a very pleasant interaction with MaxLend and would recommend their services to those who ask. They were open and transparent with me and helped explain concepts and finer details I was unfamiliar with. MaxLend was willing to negotiate with me and come to a fair arrangement that benefitted us both. I would use them again in the future should I need any additional loan services.
2 years ago
Reply from Maxlend
Hi Ashley Baker,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service.
We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service.
We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Apr. 8th, 2022
Carla Shultz - Edwards Crescent, OK
Everyone & everything is simple and easy to access. I have not had one negative experience with Maxlend. Every single loan has been approved and deposited into my account when said. You can’t go wrong with Maxlend. I can guarantee you will have a positive experience.
Thank you Maxlend for the continuous help you have provided to me.
Sincerely,
Carla Edwards
3 years ago
Reply from Maxlend
Hi Carla
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Oct. 21st, 2021
Review Source
Jay Tay
Process is simple, and customer service is great every time. Thanks for everything.
2 months ago
Reply from Maxlend
Hi Jay,
Thank you so much for your kind words! We're delighted to hear that you've found our process simple and our customer service consistently great. It’s always our goal to make your experience as seamless and rewarding as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you so much for your kind words! We're delighted to hear that you've found our process simple and our customer service consistently great. It’s always our goal to make your experience as seamless and rewarding as possible.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 28th, 2025
Tangela
I think the percentage of payments is a little too much. But overall excellent.
2 months ago
Reply from Maxlend
Hi Tangela,
Thank you for sharing your feedback! We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your feedback! We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 14th, 2025
Review Source
Ruth
Not only are they there to lend you funds but they are also there to assist with any other needs
2 months ago
Reply from Maxlend
Hi Ruth,
Thank you for your thoughtful feedback! We’re delighted to hear that you appreciate our commitment to assisting with any needs you may have. Providing supportive and reliable service is something we take pride in, and it’s wonderful to know that it made a difference for you.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your thoughtful feedback! We’re delighted to hear that you appreciate our commitment to assisting with any needs you may have. Providing supportive and reliable service is something we take pride in, and it’s wonderful to know that it made a difference for you.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 9th, 2025
Review Source
Bandit
They work with you to find the best options. And if you have to miss a payment, they can help with that, too! They want you too succeeded.
3 months ago
Reply from Maxlend
Hi Bandit,
Thank you for your thoughtful feedback! We’re so pleased to hear that you appreciate our commitment to working with customers to find the best options and providing support when unexpected situations arise. Helping our customers succeed is what drives us, and it’s great to know our efforts made a difference for you.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Thank you for your thoughtful feedback! We’re so pleased to hear that you appreciate our commitment to working with customers to find the best options and providing support when unexpected situations arise. Helping our customers succeed is what drives us, and it’s great to know our efforts made a difference for you.
If you ever have any questions or need support, please feel free to contact us at info@maxlend.com or call 877-936-4336. We’re always happy to help!
Best regards,
The MaxLend Team
Jan. 3rd, 2025
Verified Customer
Review Source
Harry
My new interest rate is higher than my previous loan interest rate, even though I made all my previous loan payments on time.
6 months ago
Reply from Maxlend
Hi Harry,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Sep. 20th, 2024
Verified Customer
Review Source
Cynthia
Very convenient and easy to use. Only problem is the high interest u have to pay otherwise would definitely recommend
6 months ago
Reply from Maxlend
Hi Cynthia,
Thank you for your feedback! We're glad to hear that you found our service convenient and easy to use. We understand your concern regarding the interest rates, and we appreciate your honest input.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We're glad to hear that you found our service convenient and easy to use. We understand your concern regarding the interest rates, and we appreciate your honest input.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to help!
Best regards,
The MaxLend Team
Sep. 11th, 2024
Verified Customer
Review Source
Gregory
Excellent customer service. Process could be quicker but overall completely satisfied
6 months ago
Reply from Maxlend
Hi Gregory,
Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!
If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Thank you for your feedback! We're thrilled to hear you had an excellent customer service experience. We appreciate your patience with the process and will continue to strive for improvements. We're glad to know you're overall completely satisfied!
If you have any questions or need further assistance, feel free to contact us at info@maxlend.com or call 877-936-4336.
Best regards,
The MaxLend Team
Sep. 4th, 2024
Verified Customer
Review Source
Christopher
I liked the prompt service. But the loan is very expensive, it should only be used as a very last resort.
8 months ago
Reply from Maxlend
HI Christopher
Thank you for your feedback! We appreciate your practical advice on using our service for emergency situations and paying off the loan at your earliest convenience. We at Maxlend encourage responsible borrowing. It's great to hear that you find our service helpful in urgent times.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We appreciate your practical advice on using our service for emergency situations and paying off the loan at your earliest convenience. We at Maxlend encourage responsible borrowing. It's great to hear that you find our service helpful in urgent times.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 18th, 2024
Verified Customer
Review Source
Becky
Like the company is prompt with the loan. Dislikes. Interest is too high
8 months ago
Reply from Maxlend
Hi Becky,
Thank you for your feedback! Ensuring that our customers understand their loan terms is our priority.
At MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Thank you for your feedback! Ensuring that our customers understand their loan terms is our priority.
At MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Jul. 18th, 2024
Verified Customer
Review Source
Mark Samuel
I will start by saying if I hadn't gotten myself into this predicament I would not have had to use Maxlend. With that said the interest rates are astronomical and are predatory lending at its worst. I will do whatever it takes to pay them off ASAP and move on. Do yourself a favor and avoid, no RUN from.
11 months ago
Reply from Maxlend
Hi Mark Samuel,
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, you are never obligated to retain the loan for its entire duration, and you have two additional repayment options available. Firstly, you have the option to pay off the loan early without incurring prepayment penalties, thereby saving on interest. Secondly, you may choose to make additional payments toward the principal balance, which will also reduce interest costs and shorten the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, you are never obligated to retain the loan for its entire duration, and you have two additional repayment options available. Firstly, you have the option to pay off the loan early without incurring prepayment penalties, thereby saving on interest. Secondly, you may choose to make additional payments toward the principal balance, which will also reduce interest costs and shorten the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
May. 1st, 2024
Verified Customer
Review Source
Jimmy
I love the way they take care of you and take time to listen and make sure everything is done correctly
11 months ago
Reply from Maxlend
Hello Jimmy,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Apr. 18th, 2024
Jesse
This site must be swarming with fake reviews because if you look anywhere else MaxLend's score is trash, as it should be! I took out $400 and made 4 payments of $137 before looking into why I was continuing to be scheduled payments. I went into shock when I saw the slimy maggots were charging me 757% interest, and that after *18 bi-weekly payments* I would have paid them $2,508 for my $400 loan! They wanted another $534 to pay the loan in one payment, but that would still total about $1,100, so I opened a new bank account so those parasites couldn't keep sucking away my hard earned salary.
I looked into their contract clauses and the "tribal immunity" clause is nothing but legal woo designed to make people think MaxLend has some special voo-doo power that supersedes your state government's protection. It's common for payday loan predators to have that clause in their contract to scare borrowers into complying, but assuming your state has laws protecting borrowers from predatory loans, no judge is going to force you to pay a scummy payday loan agency illegal and predatory interest rates based on "tribal immunity" any more than they will allow someone to be sold as a slave based on a contract claiming you signed away your freedom. Rights are right! My state, Colorado, passed a law against predatory payday loan creeps that limit's interest rates to 36% so if MaxLend is trying to financially assault you find out what laws your state has to protect you from predatory loan crooks.
6 months ago
Reply from Maxlend
Hi Jesse,
Thank you for taking the time to share your experience. Your feedback is important to us!
MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (“MHA”), a federally recognized sovereign American Indian Tribe. This loan was made by us as provided in MHA’s Tribal Credit Transaction Code. MaxLend contracts, including the loan agreement you signed, clearly designate MHA law as governing its transactions and provides all disclosures required by MHA and U.S. federal law.
We would like to take this opportunity to clarify your loan terms. The details of your loan, including the APR, payment amount and due dates, were included in the loan agreement.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (“MHA”), a federally recognized sovereign American Indian Tribe. This loan was made by us as provided in MHA’s Tribal Credit Transaction Code. MaxLend contracts, including the loan agreement you signed, clearly designate MHA law as governing its transactions and provides all disclosures required by MHA and U.S. federal law.
We would like to take this opportunity to clarify your loan terms. The details of your loan, including the APR, payment amount and due dates, were included in the loan agreement.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Sep. 30th, 2024
Review Source
tiera Thompson
It helps and it’s easy to get the money you need. The unfortunate part about being poor is it costs but this company is very upfront in what that cost will be and does offer flexibility for you not to pay as much.
7 months ago
Reply from Maxlend
Hi Tiera Thompson
Thank you for your thoughtful feedback. We're glad to hear that our service was helpful and that the process of getting the money you needed was easy. We understand the challenges that can come with financial difficulties, and we strive to be as transparent as possible about costs while offering flexibility to our customers.
If you have any further questions or need assistance, please feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to support you every step of the way.
Best regards,
The MaxLend Team
Thank you for your thoughtful feedback. We're glad to hear that our service was helpful and that the process of getting the money you needed was easy. We understand the challenges that can come with financial difficulties, and we strive to be as transparent as possible about costs while offering flexibility to our customers.
If you have any further questions or need assistance, please feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're here to support you every step of the way.
Best regards,
The MaxLend Team
Aug. 22nd, 2024
Verified Customer
Review Source
Tammy
I really like Maxlend and I would highly recommend that anyone use their services when I needed them the most they helped me
1 year ago
Reply from Maxlend
Hello Tammy,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Mar. 20th, 2024
Verified Customer
Review Source
Karen La Porte, IN
Very simple online application and, when needed you get quick responses from customer service representatives. Very satisfied.
1 year ago
Reply from Maxlend
Hi Karen,
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be both timely and professional.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be both timely and professional.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Nov. 27th, 2023
Verified Customer
Review Source
William Phoenix, AZ
Maxlend is a great business,for short term loans…they have always done right by me…THANK YOU MAXLEND!!
WGS
1 year ago
Reply from Maxlend
Thanks for the awesome review, William! We look forward to the opportunity to always serve you. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at info@maxlend.com, or you can call us at 877-936-4336.
Jul. 6th, 2023
Verified Customer
Review Source
ODESSA M HAYES Detroit, MI
I WAS UNABLE TO MAKE A PAYMENT ON DUE DATE BECAUSE OF CHANGE OF JOB AND THEY CHANGED IT WITH NO PROBLEM. WHENEVER I NEED THEM MAXLEND ALWAYS THERE
3 years ago
Reply from Maxlend
Hi Odessa,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Review Source
Tim Allen
Rates are way too high and I'm receiving annoying texts and phone calls from other lenders after applying.
1 month ago Edited February 12, 2025
Reply from Maxlend
Hi Tim,
Thank you for your feedback. We’re glad we could assist you with your loan, but we’re sorry to hear about the unwanted messages from other lenders. While we do not share customer information for marketing purposes, we understand how frustrating this can be.
We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
We are here to discuss the terms of your loan and repayment options with you in more detail at anytime. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.
Best regards,
The MaxLend Team
Thank you for your feedback. We’re glad we could assist you with your loan, but we’re sorry to hear about the unwanted messages from other lenders. While we do not share customer information for marketing purposes, we understand how frustrating this can be.
We understand that interest rates can be a concern.
Keep in mind, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan documents.
We are here to discuss the terms of your loan and repayment options with you in more detail at anytime. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST Monday – Friday.
Best regards,
The MaxLend Team
Feb. 11th, 2025
Review Source
Nancy Cole
I was completely shaken by the Maxlend response to my already stressful experience of having my 24 year old bank account emptied by some fraudulent activity. My bank closed the account and opened a new one for me. I called Maxlend to alert them to my problem and ask that one payment be deferred. It was but before I could enter my new account number another payment was processed. That payment was returned because the account was closed and that put me in default.
I have a long history with Maxlend. There were never any problems. I think I deserved better given that I made a serious effort to avoid any disruption to my payments.
1 year ago
Reply from Maxlend
Hi Nancy Cole,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.
Mar. 20th, 2024
Review Source
Jennifer Weathersby AZ
My experience with maxlend has been great. I honestly have no complaints. When I was in a bind I had applied at so many different places for loans and was denied each time. With maxlends approval I was able to get back on my feet.
1 year ago Edited January 24, 2024
Reply from Maxlend
Hi Jennifer,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 28th, 2023
Baltimore1204 Queens, NY
So , i took a loan out when I was in a pinch and had to pay EZ pass fines to get my car registration fixed. The lending process is quick and it is easy, the money is in your account the same day.BUT BEWARE, it’s Very high interest and you will pay back 3 or 4 times of what you borrowed. This can cost you hundreds of dollars every paycheck for the better part of a year. HIGHLY RECOMMEND to payoff ASAP. They get a 3 star rating because they are fast and the process is easy and getting in contact with them is not hard at all. They also give you your payment schedule for the entire term of the loan and the costumer service reps are also friendly and professional. maxlend loses 2 stars because of the high interest rate. Those that don’t have the means to payoff the loan within a month should stay clear. If you make enough to payoff within the first month and are looking to just take care of an unforeseen expense real quick it’s ok to get. They don’t directly tell you how much the loan will cost you but it is written on the documentation before you sign SO PLEASE READ IT ALL before signing. The payoff process is easy but they do take the current scheduled payment before you are even with them. They will contact you about taking another loan but all lenders do. USE WITH CAUTION and READ everything before you sign. Only use when in need of emergency funds , NOT to be used to fix long term financial issues !!!!
1 year ago
Reply from Maxlend
Hi, thanks for the excellent review. It was a pleasure serving you. We’re here whenever you need us. You can contact us anytime at info@maxlend.com or call us at 877-936-4336.
Sep. 11th, 2023
Bryant Hill
I like the good and an easy process . I would go with you again
2 months ago
Reply from Maxlend
Hi Bryant,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our easy process. It’s fantastic to know that you’d choose us again—we truly appreciate your trust!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our easy process. It’s fantastic to know that you’d choose us again—we truly appreciate your trust!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Nancy
Everyone was really nice and very helpful. I would recommend Max Lynn to anyone
2 months ago
Reply from Maxlend
Hi Nancy,
Thank you for your kind words! We're so happy to hear that our team was nice and helpful during your experience. Your recommendation means a lot to us, and we truly appreciate your support!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We're so happy to hear that our team was nice and helpful during your experience. Your recommendation means a lot to us, and we truly appreciate your support!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Review Source
Richard
Very accomidating and friendly. Did all they could to help me without issues.
2 months ago
Reply from Maxlend
Hi Richard,
Thank you for your wonderful review! We're delighted to hear that our team was accommodating and friendly, and that we could assist you without any issues. Your satisfaction is our priority, and we truly appreciate your kind words!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your wonderful review! We're delighted to hear that our team was accommodating and friendly, and that we could assist you without any issues. Your satisfaction is our priority, and we truly appreciate your kind words!
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 29th, 2025
Darryl Farmer
Their customer support is excellent and I will continue to use them.
2 months ago
Reply from Maxlend
Hi Darryl,
Thank you for your kind words! We're thrilled to hear that you've had an excellent experience with our customer support team. Providing reliable and helpful service is our top priority, and we're grateful for your continued trust in us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We're thrilled to hear that you've had an excellent experience with our customer support team. Providing reliable and helpful service is our top priority, and we're grateful for your continued trust in us.
If you have any further questions or need assistance, feel free to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Jan. 28th, 2025
