Maxlend
4.3
7.5
Overall Score
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Verified Customer
Review Source
Tammy
I really like Maxlend and I would highly recommend that anyone use their services when I needed them the most they helped me
7 months ago
Reply from Maxlend
Hello Tammy,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Mar. 20th, 2024
Verified Customer
Review Source
Borichula FERMIN Kissimmee, FL
I am very greatful for Maxlend who was available for me at a time of emergency. They were very accommodating and the payback rate was at a minimum. Very happy with Maxlend.
11 months ago
Reply from Maxlend
Hi Borichula,
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be accommodating.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be accommodating.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Nov. 20th, 2023
Review Source
Dakota Thompson
All the customer service representatives I interacted with were excellent.
It was challenging to ascertain the interest rate until after the completion of the signing process, and the interest rate is quite high, bordering on predatory. Nevertheless, overall, your organization provided me with a solution in a difficult situation. I would not recommend this type of loan unless it is an absolute emergency and you are able to repay it by your next paycheck.
7 months ago
Reply from Maxlend
Hello Dakota Thompson,
Thank you for your positive review! We are delighted to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations.
It's important to remind you that you are not obligated to keep the loan for the entire term. At any point in time, you may take advantage of our flexible repayment options:
1.Pay off the loan early with no prepayment penalties and save on interest.
2. Make additional payments toward the principal balance to save on interest and shorten the life of the loan, as outlined in the loan agreement.
We are here to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Once again, thank you for choosing our service, and we look forward to assisting you further.
Best regards,
Thank you for your positive review! We are delighted to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations.
It's important to remind you that you are not obligated to keep the loan for the entire term. At any point in time, you may take advantage of our flexible repayment options:
1.Pay off the loan early with no prepayment penalties and save on interest.
2. Make additional payments toward the principal balance to save on interest and shorten the life of the loan, as outlined in the loan agreement.
We are here to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Once again, thank you for choosing our service, and we look forward to assisting you further.
Best regards,
Apr. 8th, 2024
Review Source
Nancy Cole
I was completely shaken by the Maxlend response to my already stressful experience of having my 24 year old bank account emptied by some fraudulent activity. My bank closed the account and opened a new one for me. I called Maxlend to alert them to my problem and ask that one payment be deferred. It was but before I could enter my new account number another payment was processed. That payment was returned because the account was closed and that put me in default.
I have a long history with Maxlend. There were never any problems. I think I deserved better given that I made a serious effort to avoid any disruption to my payments.
7 months ago
Reply from Maxlend
Hi Nancy Cole,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.
Mar. 20th, 2024
Verified Customer
Review Source
Teresa
Maxlend is a very good company to work with. Their interest rates are a bit on the higher side but the way they treat people makes up for this. I highly recommend them to anyone needing a short term loan.
1 year ago
Reply from Maxlend
Hi Teresa,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Jul. 12th, 2023
Verified Customer
Review Source
Freda Steele Nashville, TN
When I needed them they was right there and it was not a problem money came exactly when they said it would it made my life so much easier at the time of the loan I really needed it
2 years ago
Reply from Maxlend
Hi Freda,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
We look forward to the opportunity to serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
We look forward to the opportunity to serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 23rd, 2022
Verified Customer
Review Source
Jennifer B Hannah Siren, WI
Everything has been so fast and simple. Everyone I've spoken to has been so friendly and helpful. Thank you for helping me and my family in our time of need, it means so much to all of us!
2 years ago
Reply from Maxlend
Hi Jennifer,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 10th, 2022
Verified Customer
Review Source
Ieisha
Don’t do it… Customer Service sucks and rates are extremely high. I’m pretty sure there are other companies with lower APRs. Never again.
2 months ago
Reply from Maxlend
Hi Ieisha,
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you,
MaxLend
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.
We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you,
MaxLend
Aug. 22nd, 2024
Verified Customer
Review Source
Teresa
It is very easy to apply for funds. It is also quick to receive your funds.
2 months ago
Reply from Maxlend
Hi Teresa,
Thank you for your review! We're glad to hear that you found the application process easy and that your funds were received quickly. It's our goal to be there for our customers.
If you need any assistance or have questions, don't hesitate to contact us at info@maxlend.com or call 877-936-4336. We're here 24/7 to help.
Warm regards,
The MaxLend Team
Thank you for your review! We're glad to hear that you found the application process easy and that your funds were received quickly. It's our goal to be there for our customers.
If you need any assistance or have questions, don't hesitate to contact us at info@maxlend.com or call 877-936-4336. We're here 24/7 to help.
Warm regards,
The MaxLend Team
Aug. 8th, 2024
Verified Customer
Review Source
Angelique Wallace
I Liked Using MAXLEND and They are Very Convenient For My Needs.
3 months ago
Reply from Maxlend
Hi Angelique Wallace,
Thank you for your feedback! We're delighted to hear that you received excellent service and found our service convenient. Providing excellent service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're delighted to hear that you received excellent service and found our service convenient. Providing excellent service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 31st, 2024
irossall@hotmail.com Las Vegas, NV
Too early to write a review but after reading all these negative comments, I am inspired to write something nice about Maxlend.
I just took out a $300 loan.
After making 9 payments, I will have paid back a grand total of $1,218 (assuming I only make minimum monthly payments).
I don't blame Maxlend for the astronomically high interest. I blame myself. I read the Contract and I agreed to the conditions (I had no place else to go and I needed the cash badly).
The process was Extremely Fast and EASY!
The person on the phone was very Courteous and Helpful.
At this time I give Maxlend 5 Stars⭐⭐⭐⭐⭐.
If things turn sour and it's them, not me, I will give them a very bad review on this site.
4 years ago
Reply from Maxlend
Hi,
Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our representative was very courteous and helpful and also that the process was extremely fast and easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.
Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our representative was very courteous and helpful and also that the process was extremely fast and easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.
Jul. 15th, 2020
Carter Baby
I like how Maxlend was able to help me get my car fix. Because without my transportation I wouldn't be able to work.
2 months ago
Reply from Maxlend
Hi Carter Baby,
Thank you for sharing your experience! We’re glad to hear that MaxLend was able to help you. It’s great to know our support made a difference in such an important aspect of your life.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We’re glad to hear that MaxLend was able to help you. It’s great to know our support made a difference in such an important aspect of your life.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Aug. 29th, 2024
Anastazia Figaro
People do NOT , I repeat DO NOT go to Maxlend!!! It's a RIP OFF? They are not upfront with the condition of the loans and are not, in any way possible going to make it easy for you to repay them sooner, because it's a 600 +% interest loan. If you're really in a bad situation and have to take it then repay the principle amount as soon as possible to eliminate the debt. You are WARNED!!!!
3 months ago
Reply from Maxlend
Hi Anastazia Figaro,
Thank you for your feed back. Ensuring that our customers understand their loan terms is our priority, and we apologize if there was any confusion regarding the terms of your loan.
As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
We would like to invite you to consider MaxLend again in the future. Our Rewards program offers benefits such as increased loan amounts and reduced fees to enhance your experience with us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feed back. Ensuring that our customers understand their loan terms is our priority, and we apologize if there was any confusion regarding the terms of your loan.
As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
We would like to invite you to consider MaxLend again in the future. Our Rewards program offers benefits such as increased loan amounts and reduced fees to enhance your experience with us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Aug. 5th, 2024
Verified Customer
Review Source
Mark Samuel
I will start by saying if I hadn't gotten myself into this predicament I would not have had to use Maxlend. With that said the interest rates are astronomical and are predatory lending at its worst. I will do whatever it takes to pay them off ASAP and move on. Do yourself a favor and avoid, no RUN from.
6 months ago
Reply from Maxlend
Hi Mark Samuel,
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, you are never obligated to retain the loan for its entire duration, and you have two additional repayment options available. Firstly, you have the option to pay off the loan early without incurring prepayment penalties, thereby saving on interest. Secondly, you may choose to make additional payments toward the principal balance, which will also reduce interest costs and shorten the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, you are never obligated to retain the loan for its entire duration, and you have two additional repayment options available. Firstly, you have the option to pay off the loan early without incurring prepayment penalties, thereby saving on interest. Secondly, you may choose to make additional payments toward the principal balance, which will also reduce interest costs and shorten the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
May. 1st, 2024
Verified Customer
Review Source
Jimmy
I love the way they take care of you and take time to listen and make sure everything is done correctly
6 months ago
Reply from Maxlend
Hello Jimmy,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Apr. 18th, 2024
Verified Customer
Review Source
Karen La Porte, IN
Very simple online application and, when needed you get quick responses from customer service representatives. Very satisfied.
11 months ago
Reply from Maxlend
Hi Karen,
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be both timely and professional.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be both timely and professional.
Should you have any questions or need assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.
Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.
Nov. 27th, 2023
Verified Customer
Review Source
Terrilynn Lake NC
I like the fact that they send me updates on balances to keep me informed. They are a decent lending company for online loans. Quick and easy to start and finish an application process.
8 months ago
Reply from Maxlend
Dear Terrilynn Lake,
Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence.
We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.
Once again, thank you for choosing us. Your feedback is valuable to us, and we remain committed to delivering exceptional service.
Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence.
We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly. You can contact us via email at info@maxlend.com or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.
Once again, thank you for choosing us. Your feedback is valuable to us, and we remain committed to delivering exceptional service.
Feb. 9th, 2024
Verified Customer
Review Source
Erin
I can’t handle weekly payments.. it was supposed to be bi-weekly according to the verbal agreement.
2 months ago
Reply from Maxlend
Hi Erin,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.
Aug. 30th, 2024
Verified Customer
Review Source
Eugene Cowan
Quick and convenient. Friendly cutler service
2 months ago
Reply from Maxlend
Hi Eugene Cowan,
Thank you for your feedback! We're thrilled to hear that you found the process quick and easy. Providing a smooth and supportive experience is our top priority.
If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.
Warm regards,
The MaxLend Team
Thank you for your feedback! We're thrilled to hear that you found the process quick and easy. Providing a smooth and supportive experience is our top priority.
If you have any questions or need support, feel free to reach out to us anytime at info@maxlend.com or call 877-936-4336. We're available 24/7.
Warm regards,
The MaxLend Team
Aug. 8th, 2024
Verified Customer
Review Source
Sènami AHOUIGNAN
Great company to work with. Fast and reliable
3 months ago
Reply from Maxlend
Hi Sènami AHOUIGNAN,
Thank you for your feedback! We're delighted to hear that you received excellent service. Providing fast and reliable service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're delighted to hear that you received excellent service. Providing fast and reliable service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 31st, 2024
Verified Customer
Review Source
corey breaux
She was very helpful and addressed my issue.
3 months ago
Reply from Maxlend
Hi Corey Breaux,
Thank you for your feedback! We're glad to hear that our representative was very helpful and addressed your issue. Providing excellent customer service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're glad to hear that our representative was very helpful and addressed your issue. Providing excellent customer service is very important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 24th, 2024
Verified Customer
Review Source
Marina Garcia
They are so easy to manage and so effiecient.
3 months ago
Reply from Maxlend
Hi Marina Garcia,
Thank you for your feedback! We're thrilled to hear that you find MaxLend easy to manage and efficient. Providing a seamless and efficient experience is important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're thrilled to hear that you find MaxLend easy to manage and efficient. Providing a seamless and efficient experience is important to us.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 18th, 2024
Chelsea Roberts
The process was quick when I needed emergency funds, though as others have said, the interest rates are crazy - I did pay mine off almost immediately and still got hit by some high interest woes, but I knew what I was signing up for.
What I'm frustrated with, is the CONSTANT calls I'm still getting from them with vague messages, "we'd like to talk to you regarding your past loan" like, leave me alone? I'm done. If I have need of their services again, I would have reached out myself, but now after being hounded? I would not choose them again. It's been literal months and it's almost a twice a day call AND voicemail, ridiculous.
1 year ago
Reply from Maxlend
Hi Chelsea Roberts,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service .
We provide alternative payment options that may help to reduce the overall cost of the loan,
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service .
We provide alternative payment options that may help to reduce the overall cost of the loan,
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 6th, 2023
Ashley Baker Fort Lauderdale, FL
I had a very pleasant interaction with MaxLend and would recommend their services to those who ask. They were open and transparent with me and helped explain concepts and finer details I was unfamiliar with. MaxLend was willing to negotiate with me and come to a fair arrangement that benefitted us both. I would use them again in the future should I need any additional loan services.
2 years ago
Reply from Maxlend
Hi Ashley Baker,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service.
We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service.
We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Apr. 8th, 2022
Carla Shultz - Edwards Crescent, OK
Everyone & everything is simple and easy to access. I have not had one negative experience with Maxlend. Every single loan has been approved and deposited into my account when said. You can’t go wrong with Maxlend. I can guarantee you will have a positive experience.
Thank you Maxlend for the continuous help you have provided to me.
Sincerely,
Carla Edwards
3 years ago
Reply from Maxlend
Hi Carla
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Oct. 21st, 2021
Gregory
It was easy and fast. It's nice to know when I pay this back,if I need more help they will be there
2 months ago
Reply from Maxlend
Hi Gregory,
Thank you for your feedback! We're glad to hear that you found the process easy and fast. It was a pleasure serving you. We’re here whenever you need us.
If you have any further questions or need assistance, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
MaxLend
Thank you for your feedback! We're glad to hear that you found the process easy and fast. It was a pleasure serving you. We’re here whenever you need us.
If you have any further questions or need assistance, please don't hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
MaxLend
Aug. 22nd, 2024
Review Source
Jolyn Ler
Everything was great until I read what I had to pay back and for the amount I got I’m going to have to pay back almost quadrupled what I got.
2 months ago
Reply from Maxlend
Hi Jolyn Ler,
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.
At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.
A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8AM – 8PM EST, Monday – Friday.
Aug. 22nd, 2024
Review Source
Beverly
They were very honest and helpful. I will diffently use you again and tell all my friends about you. Thank you.
3 months ago
Reply from Maxlend
Hi Beverly,
Thank you for your feedback! We're delighted to hear that you found our team honest and helpful. We're grateful for your willingness to use our services again and to recommend us to your friends. Your satisfaction is our priority.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Thank you for your feedback! We're delighted to hear that you found our team honest and helpful. We're grateful for your willingness to use our services again and to recommend us to your friends. Your satisfaction is our priority.
If you have any questions or need assistance, please don't hesitate to reach out. You can contact us at info@maxlend.com or call us at 877-936-4336. We're available 24/7 to help.
Warm regards,
MaxLend
Jul. 18th, 2024
Review Source
Pam Rozack
I would like them much better if the interest rates were much lower, but they have been there when I need them. Very courteous staff.
3 months ago
Reply from Maxlend
Hi Pam Rozack,
Thank you for your feedback! We appreciate your honesty and understand your concern about the interest rates. We're glad to hear that we have been there for you when you needed us and that you found our staff to be very courteous.
Keep in mind at MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Thank you for your feedback! We appreciate your honesty and understand your concern about the interest rates. We're glad to hear that we have been there for you when you needed us and that you found our staff to be very courteous.
Keep in mind at MaxLend, we offer alternative payment options designed to reduce the overall cost of our customers loan. As outlined in their loan agreement, they have two additional repayment options available:
1. They can pay off the loan early with no prepayment penalties, saving on interest.
2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
For any further questions or concerns, please don't hesitate to email us at ombudsman@maxlend.com or call us at 877-936-4336. We are available from 8 am to 8 pm EST, Monday through Friday.
Jul. 18th, 2024
Verified Customer
Review Source
Ana Gimena Sanchez
I've had a very good experience. Very professional, quick and efficient service.
6 months ago
Reply from Maxlend
Hello Ana Gimena Sanchez
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction
Apr. 26th, 2024
Verified Customer
Review Source
Mark Cape May Court House, NJ
Excellent service.. Associates are knowledgeable and answer all questions ensuring you have all the facts .
10 months ago
Reply from Maxlend
Hi Mark, We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent customer service. If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at info@maxlend.com, or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you. Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future. Best regards,
Dec. 29th, 2023
Verified Customer
Review Source
William Phoenix, AZ
Maxlend is a great business,for short term loans…they have always done right by me…THANK YOU MAXLEND!!
WGS
1 year ago
Reply from Maxlend
Thanks for the awesome review, William! We look forward to the opportunity to always serve you. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at info@maxlend.com, or you can call us at 877-936-4336.
Jul. 6th, 2023
Verified Customer
Review Source
ODESSA M HAYES Detroit, MI
I WAS UNABLE TO MAKE A PAYMENT ON DUE DATE BECAUSE OF CHANGE OF JOB AND THEY CHANGED IT WITH NO PROBLEM. WHENEVER I NEED THEM MAXLEND ALWAYS THERE
2 years ago
Reply from Maxlend
Hi Odessa,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Feb. 16th, 2022
Review Source
Elaine Willis Bunnlevel, NC
I liked how quick and easy it was to apply for the loan and how fast it was approved. Also how the money was delivered to my bank the same day and the options for repaying the loan back.
11 months ago
Reply from Maxlend
Hi Elaine Willis,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's wonderful to hear that you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.
Your feedback is highly appreciated, and we look forward to continuing to serve you with excellence.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's wonderful to hear that you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We're available 24 hours a day.
Your feedback is highly appreciated, and we look forward to continuing to serve you with excellence.
Nov. 29th, 2023
Review Source
Anita Chicago, IL
I think they are excellent, they have helped in my time of need, The rates are decent and the customer service is awesome..some times the website isn't so great but things happen.
11 months ago
Reply from Maxlend
Hello Anita,
We extend our heartfelt thanks for your outstanding review! At MaxLend, we hold ourselves to the highest standards to ensure the best service experience for our valued customers.
We're thrilled to hear that you found our customer service excellent. Your satisfaction is our priority.
If you have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to address any concerns you may have.
We extend our heartfelt thanks for your outstanding review! At MaxLend, we hold ourselves to the highest standards to ensure the best service experience for our valued customers.
We're thrilled to hear that you found our customer service excellent. Your satisfaction is our priority.
If you have any questions or require assistance with your account, please feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24 hours a day to address any concerns you may have.
Nov. 13th, 2023
Review Source
Jennifer Weathersby AZ
My experience with maxlend has been great. I honestly have no complaints. When I was in a bind I had applied at so many different places for loans and was denied each time. With maxlends approval I was able to get back on my feet.
1 year ago Edited January 24, 2024
Reply from Maxlend
Hi Jennifer,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Sep. 28th, 2023
Baltimore1204 Queens, NY
So , i took a loan out when I was in a pinch and had to pay EZ pass fines to get my car registration fixed. The lending process is quick and it is easy, the money is in your account the same day.BUT BEWARE, it’s Very high interest and you will pay back 3 or 4 times of what you borrowed. This can cost you hundreds of dollars every paycheck for the better part of a year. HIGHLY RECOMMEND to payoff ASAP. They get a 3 star rating because they are fast and the process is easy and getting in contact with them is not hard at all. They also give you your payment schedule for the entire term of the loan and the costumer service reps are also friendly and professional. maxlend loses 2 stars because of the high interest rate. Those that don’t have the means to payoff the loan within a month should stay clear. If you make enough to payoff within the first month and are looking to just take care of an unforeseen expense real quick it’s ok to get. They don’t directly tell you how much the loan will cost you but it is written on the documentation before you sign SO PLEASE READ IT ALL before signing. The payoff process is easy but they do take the current scheduled payment before you are even with them. They will contact you about taking another loan but all lenders do. USE WITH CAUTION and READ everything before you sign. Only use when in need of emergency funds , NOT to be used to fix long term financial issues !!!!
1 year ago
Reply from Maxlend
Hi, thanks for the excellent review. It was a pleasure serving you. We’re here whenever you need us. You can contact us anytime at info@maxlend.com or call us at 877-936-4336.
Sep. 11th, 2023
Review Source
Christopher
Ease of getting the loan and having it deposit in my account
2 months ago
Reply from Maxlend
Hi Christopher,
Thank you for sharing your experience! We're glad to hear that you found the loan process easy and appreciated the quick deposit into your account. It's our goal to make things as convenient as possible for you.
If you have any further questions or need assistance, feel free to contact us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Thank you for sharing your experience! We're glad to hear that you found the loan process easy and appreciated the quick deposit into your account. It's our goal to make things as convenient as possible for you.
If you have any further questions or need assistance, feel free to contact us at info@maxlend.com or call 877-936-4336. We're always here to help!
Best regards,
The MaxLend Team
Sep. 3rd, 2024
Kawsu
Never been inpatient or rude but patient, understanding and very helpful
2 months ago
Reply from Maxlend
Hi Kawsu,
Thank you for your feedback! We’re pleased to hear that you found our team patient, understanding, and helpful. Providing attentive and supportive service is important to us, and we’re glad to know that we met your expectations.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Thank you for your feedback! We’re pleased to hear that you found our team patient, understanding, and helpful. Providing attentive and supportive service is important to us, and we’re glad to know that we met your expectations.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Aug. 29th, 2024
Mike Moreno
Fast, extremely courteous, knowledgeable service explained forthright.
2 months ago
Reply from Maxlend
Hi Mike Moreno,
Thank you for your kind words! We’re delighted to hear that you experienced fast, extremely courteous, and knowledgeable service. Providing clear and respectful assistance is important to us, and we’re glad we could meet your expectations.
If you have any further questions or need additional assistance, please feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Thank you for your kind words! We’re delighted to hear that you experienced fast, extremely courteous, and knowledgeable service. Providing clear and respectful assistance is important to us, and we’re glad we could meet your expectations.
If you have any further questions or need additional assistance, please feel free to reach out to us at info@maxlend.com or call 877-936-4336. We’re here to help!
Best regards,
The MaxLend Team
Aug. 22nd, 2024
Verified Customer
Review Source
Dave
Fast reliable interest little high but its ok great help thanks
5 months ago
Reply from Maxlend
Hello Dave,
Thank you for sharing your feedback with us. We are thrilled to hear about your positive experience with our service.
It's important to emphasize that you are not obligated to maintain the loan for its entire term.
You have the flexibility to take advantage of two options:
Pay off the loan early with no prepayment penalties to save on interest.
Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
These options are outlined in your loan agreement, which you can access at any time by logging into your MaxLend account. We are also available to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Thank you once again for your feedback. We value your business and are here to assist you.
Best regards,
Thank you for sharing your feedback with us. We are thrilled to hear about your positive experience with our service.
It's important to emphasize that you are not obligated to maintain the loan for its entire term.
You have the flexibility to take advantage of two options:
Pay off the loan early with no prepayment penalties to save on interest.
Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.
These options are outlined in your loan agreement, which you can access at any time by logging into your MaxLend account. We are also available to discuss the terms of your loan with you in more detail. Please feel free to email us directly at ombudsman@maxlend.com or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.
Thank you once again for your feedback. We value your business and are here to assist you.
Best regards,
May. 8th, 2024
Verified Customer
Review Source
Hector
Dislike very high interest rates, it’s way to high even predatory for those who cannot pay loan of quickly
6 months ago
Reply from Maxlend
Hi Hector,
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, as outlined in the loan agreement, you are never obligated to retain the loan for its entire duration. We acknowledge that you chose to utilize the option to pay off your loan early, which effectively saved you on interest costs. Additionally, you also had the option to make additional payments toward the principal balance, which would have further reduced interest costs and shortened the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction, and it is disheartening to hear that you are dissatisfied with your recent experience. We have been attempting to reach out to you at the phone numbers provided on your application, but unfortunately, we have been unable to connect with you.
We understand the importance of providing clarity regarding loan terms, and we apologize if there was any confusion. The loan documents provided to you at the time of your loan acceptance comprehensively outlined your full payment schedule, including the amounts due on each of your due dates, and the associated finance charge based on the scheduled payments.
It's important to note that, as outlined in the loan agreement, you are never obligated to retain the loan for its entire duration. We acknowledge that you chose to utilize the option to pay off your loan early, which effectively saved you on interest costs. Additionally, you also had the option to make additional payments toward the principal balance, which would have further reduced interest costs and shortened the life of the loan.
If you have any further questions or concerns, please do not hesitate to reach out to us between 8:00 AM and 8:00 PM EST, Monday through Friday, at 855-201-4677, or via email at ombudsman@maxlend.com. We are committed to addressing any issues you may have and ensuring your satisfaction.
Apr. 26th, 2024
Verified Customer
Review Source
Timothy
Very nice customer service. Easy to work with and very helpful.
7 months ago
Reply from Maxlend
Hello Timothy,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Best regards,
Mar. 27th, 2024
Verified Customer
Review Source
Troy
The fast and easy service. The people were helpful and polite
7 months ago
Reply from Maxlend
Hi Troy, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,
Mar. 27th, 2024
Olga
I paid off one loan with them, when asked to delay a payment they could not delay at all and they charge amounts that are illegal but they are allowed only because they operate out of tribal land. Other wise they would be facing felony charges
4 months ago
Reply from Maxlend
Hi Olga,
Thank you for sharing your experience with us! We truly appreciate you taking the time to share your experience, and we are sorry to hear that you were dissatisfied. Delivering exceptional service remains our utmost priority, and your feedback is invaluable as we strive to continually improve our products, services, and customer experiences.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM –87PM EST, Monday – Friday.
Warm regards,
MaxLend
Thank you for sharing your experience with us! We truly appreciate you taking the time to share your experience, and we are sorry to hear that you were dissatisfied. Delivering exceptional service remains our utmost priority, and your feedback is invaluable as we strive to continually improve our products, services, and customer experiences.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677 to discuss. We’re available from 8AM –87PM EST, Monday – Friday.
Warm regards,
MaxLend
Jun. 28th, 2024
Verified Customer
Review Source
Veronica Louisville, KY
I had a great experience with MaxLend. Highly recommend for your needs at good payment plans.
11 months ago
Reply from Maxlend
Hi Veronica,
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our excellent service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.
We're delighted to hear that you enjoyed our excellent service. Your satisfaction is our priority.
Should you have any questions or need assistance with your account, feel free to reach out to us directly at info@maxlend.com or by phone at 877-936-4336. Our team is available 24/7 to assist you.
Nov. 15th, 2023
Review Source
x x
Excellent service! Very easy to apply. I would highly recommend this company if you are in an emergency situation where you need extra cash!
6 months ago
Reply from Maxlend
Hello,
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at info@maxlend.com or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.
Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.
Apr. 18th, 2024
Review Source
MzMazzey
The most friendly and knowledgeable people! Who take all the drama
out of trying to get the money you need. Thank you so much
8 months ago
Reply from Maxlend
Hi MzMazzey, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent customer service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at info@maxlend.com or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,
Feb. 13th, 2024
Verified Customer
Review Source
Roxanne grimm Schaumburg, IL
The interest is killing me right now and there's no end to this loan because I have no spare funds to cover it. On top of that they wouldn't let me apply for the full approved amount before paying off the small loan when I contacted them because I should have taken the biggeramount to have a cushion
2 years ago
Reply from Maxlend
Hello Grimm,
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday
Oct. 7th, 2022
Verified Customer
Review Source
Shelley Hertrampf Monona, IA
Good experience always pleasant to talk to. When I had surgery there was no problem adding Two payments to end of note.
2 years ago
Reply from Maxlend
Hi Shalley,
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@maxlend.com or call us at 877-936-4336. We’re available 24 hours a day.
Mar. 4th, 2022
