Since its founding in 2002, FreedomPlus has aimed to create a unique and valuable personal loan experience for its customers. The company consistently does this by providing quality loans that meet individual needs through its sophisticated yet simple application and vetting process. FreedomPlus also provides professional advice through knowledgeable loan officers and experts.
- Quality Customer Service
- Simple Application Process
- FreedomPlus Works on Your Behalf
Quality Customer Service
FreedomPlus provides quality customer service to its customers primarily through its loan officers. The customer service and loan officers help you make the best financial decisions while balancing your personal loan needs. The company offers a simple and easy to use form to start your loan process online and allows you to call, as you start your application, with any questions. Friendly and knowledgeable personal loan officers and experts are able to assist you throughout your application. User reviews indicate these interactions are extremely valuable for potential customers. The wait time to reach a customer service representative is typically little to none.
Simple Application Process
Receiving your loan as fast as possible is a highly desired feature for most, if not all, borrowers. FreedomPlus's intuitive initial online application takes a few minutes at most. Simply select the loan amount you are looking to borrow, describe the reason for taking out the loan, submit your credit rating, what state you live in, then your name and phone number or email address. From there, a loan officer will get in touch with you to complete the transaction. FreedomPlus has extremely fast approval and funding times. It can usually approve your loan and get the money in your hands within one to two days.
FreedomPlus Works on Your Behalf
FreedomPlus works with creditors on your behalf. For example, if you are seeking a personal loan to help tackle credit card debt, FreedomPlus will exclude said credit card debt from your debt to income ratio and pay off the credit card once you are approved. This service can help you qualify for more money and make bill pay a simple process.
- Poor Online Transparency
- Origination Fee
Poor Online Transparency
FreedomPlus's website is simple, but unfortunately doesn't provide all the information potential borrowers might be looking for. Basic information including ranges for loan rates, an overview of their process, and what their company stands for are all included on their site. However, when you're signing a contract with a company, you want to know everything there is to know about them and the potential deal you are agreeing to.
FreedomPlus charges between 1.38 percent and 5 percent origination fees on its loan applications. While these fees aren't necessarily exorbitant for the industry, some industry leaders omit such processing fees from their loan applications altogether.