Since its founding in 2014, FreedomPlus has aimed to create a unique and valuable personal loan experience for its customers. The lending company consistently does this by providing quality loans that meet individual needs through its sophisticated yet simple application and vetting process. FreedomPlus also provides professional advice through knowledgeable loan consultants and experts.
FreedomPlus provides quality customer service to its borrowers primarily through its loan consultants. Customer service and loan consultants help you make the best financial decisions while balancing your financial needs.
The company offers a simple and easy-to-use form to start your loan process online and allows you to call when you start your application with any questions. Friendly and knowledgeable loan consultants and experts are able to assist you throughout your application. User reviews indicate these interactions are extremely valuable for potential customers. Customer service also handles complaints. There is little to no wait time for customer service.
FreedomPlus has flexible loan terms ranging from two to five years. FreedomPlus also allows borrowers to pay off loans earlier than the loan due date, so your loan repayment can ultimately be as brief as you'd like. This could save you a great deal of money in interest fees if you decide to repay the loan before your official payoff date.
FreedomPlus offers same-day decisions. However, this isn't guaranteed and will fluctuate based on your provided documentation, application verification, what time of day it is, etc. With error free applications you can expect the process to be completed in as little as one day with funds to be made available within 48 hours. The process involves:
Having a quick find a that works best for them. decision from online lenders makes it faster and simpler for borrowers to
FreedomPlus has an exceptional star rating from consumers. Quality reviews demonstrate to consumers that FreedomPlus is a trustworthy and high-standard lender. Reviews highlight reasonable rates and fees, simple repayment options, and exceptional customer service. This can provide peace of mind to potential borrowers that FreedomPlus is a good choice for their personal loan needs.
Receiving your loan as fast as possible is a highly desired feature for most, if not all, borrowers.
FreedomPlus's intuitive initial online application takes a few minutes at most. Simply select the loan amount you are looking to borrow, describe the reason for taking out the loan (home repairs, credit card refinancing, consolidation loans, etc.), submit your credit rating (based on your credit score), what state you live in, then your name and phone number or email address.
From there, a loan consultant will get in touch with you to complete the transaction. FreedomPlus has extremely fast approval and funding times. It can usually approve your loan and get the money in your hands in as little as three days. Your loan repayment term can range from 24 months–60 months, with rates from 5.99 percent APR–29.99 percent APR.
If your credit history is less than perfect, FreedomPlus might be a good match. Unlike many competing lenders, at 620, FreedomPlus has a lower minimum credit score requirement. A 620 FICO score is below average for Americans, is considered bad credit or fair credit.
You will still receive better rates and repayment terms, the higher your credit score is, but a lower credit score requirement allows for a wider range of borrowers. Requirements of competing personal loan providers are generally higher:
FreedomPlus offers loans with an annual percentage rate from 5.99–29.99 percent, including the loan origination fee. On top of that, it uses fixed monthly payments, so your monthly payment amount will never fluctuate. FreedomPlus also has fixed rates, so your APR will never be subject to change, as it can with a variable rate. This can provide peace of mind and stability to borrowers knowing the numbers they receive in the beginning will be the same throughout the lifespan of their loan.
If you are seeking personal loans for debt relief, its important to know that FreedomPlus helps with debt consolidation and debt settlement by working with creditors on your behalf. For example, if you are seeking a personal loan to help tackle credit card debt, FreedomPlus will exclude said credit card debt from your debt-to-income ratio and pay off the credit card once you are approved. This service can help you qualify for more money and make bill payments simple.
You could even qualify for rate discounts if you let FreedomPlus pay your creditors on your behalf, have retirement assets, or apply with a cosigner.
FreedomPlus does not charge any prepayment fees, regardless of when you decide to pay off your loan. This means you can pay off your loan anytime you want, regardless of your loan term. FreedomPlus also has fixed rate loans and one fixed monthly payment, so your APR will never fluctuate. This provides stability for borrowers and the opportunity to save money in interest charges if they want to pay off the loan early.
FreedomPlus has a max personal loan amount of $40,000 with a minimum loan amount of $7,500. Funds are available within 48 hours of credit approval (at least a 620 credit score required), and the APR ranges between 5.99 percent and 29.99 percent. You can have a FreedomPlus personal loan for up to five years.
FreedomPlus charges an origination fee between 0-4.99% on its personal loans. While a fee like this isn't necessarily exorbitant for the industry, some industry leaders omit such processing fees from their loan applications altogether, but they are still quite common.
It is unclear how exactly FreedomPlus calculates its origination fees. On its website it states that, "origination fees are calculated on the final size and vary based on the and term selected." Make sure to talk with a representative at FreedomPlus so that you have a better idea of what this may look like for you.
The salesman flat out lied during the application process. When I found out about it, I called customer service and the agent listened to the phone call and agreed he lied. She seemed amused that he lied and said well you can pay off the loan, but I can't help you. I would never work with this company again.
I received a fairly decent deal on a loan. I was told by Alex that after 6 months of on-time payments they would lower my interest rates. I've called Alex about 10 times and he has yet to return my calls!
Dan was a great guy to work with Very professional and new is stuff
Very poor customer service.Even after refinancing Freedom mortgage continues to charge full previous mortgage amount and not able process refund.Still not able to get in touch with any supervisor to speak to and agent disconnect my call.
horrible online login. You must keep your username written down and can't see bills without it. I can't reset or find anywhere that contains my login. Now i can't access my account or see my statements.
Extra friendly and helpful, great guy to do business with!
Being as one that wants to consolidate bills these days, I took a chance with FreedomPlus. I really didn't know what to expect as I wasn't too familiar with the company. No matter how many reviews (good or bad), you will always find someone that had the opposite experience. I must say that I had looked into many options and for me, this one was the one. First off, the online application and the subsequent review of my financial state went amazingly fast. The application was easy to fill out and understand. Even though I have only had my loan for a few months now, everything is good... I'll update this as more time passes.
I would not recommend doing business with this organization due to their lack of support, transparency and terrible customer service. Overall bad company, would not give them any future business or recommendations.
Worked the problems out with a calming manner. Great salesman. Good job
Worst customer service ever!! They pull you in with a nice, knowledgeable agent who promises great things, then you are on your own from there. I never got an actual answer to any of my emails only 'it looks like you called and resolved your answer' even though i did not and emailed back that i did not and still got the same canned response EVERY time.. The people i called and spoke to were rude and short with me and made it seem like i was at fault when i wasnt. Rude, unprofessional, unresponsive customer service! If i could, id give it all back and forget this crappy company!
Until now, I would have rated FreedomPlus a good company to do business with. I lost my job due to the Covid-19 pandemic and contacted customer support asking for help. I needed some sort of deferral, like all other financial companies willingly assisted me with. The representative I spoke with at FreedomPlus was condescending and rude. His comment was "why should we give you a deferral if you have no way to pay?" His advice was for me to call back once and if I got unemployment set-up and they might consider a plan. My payment history had been flawless and I did not deserve this treatment. I'm experiencing much hardship, at no cause of my own and this added to my hardship and made me feel even worse than I already did. I needed help in March or April during the shock of losing a job. I thought I was dong the right thing by initiating the contact to let them know and ask for help.
If I could rate a zero I would. I had a high interest loan to begin with. I was solicited by one the Freedom Plus representatives to refinance my loan. I took awhile to decide and finally called back during COVID times to refinance to a lower interest rate. I was told my payment would be taken out the following month. Come to find out the loan consultant mis- calculated and I had to them pay an additional payment. I wish I would have gone with no loan. I was trying to consolidate debt initially. Now my interest rate is still high after refinance, not to mention the 900+ dollars in fees the company tacked on and did not tell me about, Do not go with this company. There are hidden fees and the representatives are just trying to sell a loan. They don’t care about their customers.If you felt stressed prior to seeking out Freedom Financial, warning do not give them you business.
The worse company I have ever decided to work with. With their promises and their pitching how they could help me with my debt, I feel like a fool for ever taking them on their word. Should have looked them up first online and checked their ratings. They have been sued multiple times and have a lawsuit in progress for misleading their customers and fraud. I ended up paying them over $3,000.00, ruined my credit score, and what did they do for me? I ended up owing the same amount of debt minus my $3,000.00. They are dishonest and lie about what they tell you. Then they connect you with their consolidation loan program and they charged me 23%. I would never work with this company and advise going through consumer credit counseling. I still have issues with their lousy web site where you make payments and can't connect with a real person that knows what to do. I have spent over a month trying to sign into my account and every thing that they asked me to do was tried and not worked. PLEASE DON'T BE STUPID LIKE ME!! If you do just a little research, you'll discover their legal issues and defrauding their clients. It's too late for me and I am well educated.
Douglas C Meeks
The approval process was about average, nothing outstanding, the fact that THEY pay off your cards/loans/etc instead of giving you the money and letting you do it might be good business but left a bad taste for me since none of their competitors do it. The WORST thing is a company this large and no Quicken support so 3 Stars is about as good as I can give it. Add that to the upfront fees payment and 3 Stars is a high mark
I was solicited for a consolidation loan. I was told that my % would be much less than the % I was paying on the Credit Cards I was consolidating. The loan was easy to get, The company is easy to deal with, and the consolidation did help a bit. However I was paying between 19 & 24 % on the credit cards and I am now paying 19+ % on this loan. NOT exactly a game changer
The application and approval process was a breeze for me with Freedom Plus Loan. Brian B my loan officer was very customer service friendly, very knowledgeable and patient with me. I would recommend Freedom Plus to all my family and friends. Thanks Freedom Plus for making it very simple for me. Sincerely - Maria White
This company is really terrible. I was told my loan would be complete in about 3 or 4 business days, but it was closer to 7. I told them I did not want the loan if it took that long. So I proceeded under false pretenses. Then, I had direct debit payments, but they debited my payment even before the due date, putting my account in danger of being overdrawn when other payments were presented to my bank at the same time. In addition, if your payment is not made on the exact due date, they report it to the credit bureaus so it looks like you are increasing your amount of debt. Your payment is not credited on the same day that it is made on the website. This makes no sense since they supposedly give you a grace period to make your payment. I cannot recommend them at all.
The original loan was very smoothly processed but at a very high rate. The client originator repeatedly told me that after two on time payments, the loan could be renegotiated at a lower rate. After two years of on time payments, I inquired about renegotiating at a lower rate (the prime lending rate has dropped 200 basis points in this time frame). I was informed their rates were not tied to any measurable benchmark and any savings would be lost to origination fees. This was particularly surprising since two weeks prior, one of their CSRs was the person whop suggested refinancing to me.
R Seay Jr
I found his customer service skills outstanding. The way he was able to explain every detail in a way that anyone would be able to understand the material as if they had a doctorate in finance. The process was quick and his ability to reassure the normalcy of everything was the most amazing gift that I've encountered in all my years dealing with banking and finance. Should be considered an asset to your company and most assuredly promoted above his peers.
John F was great- he made sure I got the best deal and experience
I have a loan started at 15k now 5k always hard to get hold of and even email sometimes they respond back as they are being inconvenienced.The last 3 -4 month I have been making some smaller payments then about 3 days out from due date I then go in to pay the balance for that bill however cant get in mysteriously wrong password and then locked out.Then hit with a late fee then finally they7 unlock the site so I can pay.Now they hit my credit report and the fee this is not any help.I would recommend them if they were more reasonable on fixing being locked out.They also see where the last 3-4 months I reached out over 10 times each month asking to unlock
Working with Serena C was great a true professional.
I was pleased with you until I actually needed to speak to someone! March 23 I started sending e-mails almost every day and i get no response except for the automated one! I tried calling I was on hold 45min and then disconnected I am very annoyed
Victoria was great to work with. One of the only companies I felt was trying to help. She gave me sound advice, and made such an impact that I've come back for future loans and moved a loan from another company. Thank you for all your help and I look forward to working with you again.
Sherry L. Reed
The loan was process in only a couple of day. The representative was very knowledgeable of the process, very professional, and walked us through the entire process. Excellent service. Sherry Reed
Super service and really appreciate how your staff keeps things focused on the goal of gaining financial freedom. It is a great pleasure working with your team!
I only have great things to say about FreedomPlus. They saved me two years ago and reached out to me this month to lower my interest rate on my last two years of payments and saved me a bundle in interest. FreedomPlus is the only financial assistance I would ever use or recommend.
James Lindsey, Longview
A loan was initiated on Mar 19, today is Mar 26, and the loan amount has not been deposited. I have requested cancellation of all transacions.
Freedom Plus is and has been an answer to my financial difficulties. I have always been able to pay my bills on time and the full amount, but I wanted totally out of debt so that my Social Security and retirement annuity could be used for fun and adventure not bills. Freedom Plus has given me the opportunity to consolidate all my payments into one and live really live on what is left. In a few months I will be debt free of all the elective debt. Still have housing and transportation expenses but in my world those will always be there. Working with their staff has been wonderful. Courteous people, very knowledgeable and professional. I be glad to refer this company to my family and friends.
Simple Easy and quick. Agents were the best, very helpful.
Freedom Plus has been a nightmare to deal with, hiding behind a Telemarketing boiler room with no real contact with anyone with authority. After being a strong customer for 2 years we sought a deferment of a few months due to a severe accident and serious illness. In March, we were informed by their representative that FP would offer us one more month deferment and that we were completely current and we would commence our regular payments in March. When I attempted to make such payment I was informed we were 29 days delinquent and that they would not honor their own representation to defer February. They also informed me that they did not care what was said via phone by their rep as they had a contract and were now reneging on their previous representations. This is not only fraudulent practice it will affect our credit and we only knew of their reversal by accident. Do not do business with this company.........high rates, origination fees, and false and deceptive representations.
Fast , friendly and convenient! Aleece R. was our loan representative and she was great. Very friendly and helpful and efficient. She kept in touch with me very often to make sure I knew how things were going and answered all my questions. Highly recommend her!
I had been searching for some time hoping a good honest company would approve my debt consolidation at a fair interest rate. Freedom Plus has exceeded my expectations! Thank you Freedom Plus and staff.
Great service and support. My contact was clear and was able to help me get a very favorable rate to pay off high interest accounts! Thank you!
The process & experience was seamless. The service was exemplary. Would definitely choose FreedomPlus again!
The service was fast but also did a great job of protecting my identity. I had my contract signed sealed and delivered within 24 hours. Couldn’t have asked for a smoother process from start to finish!
Excellent products and great customer service
Perfect just Perfect! Jaime B the Loan consultant is the best there is! she help me every step of the way til the end. If you need a Loan to pay of your credit cards or any other debts FreedomPlus is the way to go they'll find a way to help get out of debt or to get a personal loan like I said Perfect!!!
Kathi was exceptionally knowledgeable, professional, and courteous. Could not have asked for a better experience. Had I not gotten approved, i would have left the same review.
Sandra M E is one of the best loan officers I have ever dealt with within my 30+ years! She is very knowledgeable and very easy to work with!
I feel very fortunate that FreedomPlus gave me an opportunity to consolidate my debt. My consolidated payment is lower than what I was paying to each card altogether and I'm now out of a vicious cycle of handling interest on top of my balance. My interest rate is lower than what I was paying, although not amazingly lower...it's still lower and strategically that makes a difference to me. There's no penalty to pay off my principal balance ahead of schedule, so that's advantageous in getting further ahead of the interest rate. That being said, I can rely on a low monthly payment if needed. I considered giving 3 stars because of the interest rate still being double digit, but it's personally meaningful enough to warrant at least 4 stars considering no company is obligated to assist -- it's simply their opportunity. Overall I have some breathing room, and I'm very grateful to be able to have a more manageable method to handling my debt. Had a rough patch, but many more years to work well ahead of it. The process was comfortable, and the old balances were paid in about 7 business days. Thanks again, FreedomPlus!
I choose FreedomPlus from one of Credit Karma's lending list because not only were they only one of the two lending institutions offering me high approval chance of obtaining a loan but, they offered an Okay APR % rate. Yet to be confirmed but, they also said after first 6 months of making no late payments they would restructure my loan reducing the APR to below 5%. That's a Plus. One side note, they worked the loan in about 30 minutes and I was good to go. I was able to payoff a few lenders and and had some $ left over direct deposited into my bank account, the whole process was completed in about 4 days. I would use them again.
Easy to work with. Quick approval. Everything was explained in detail before signing agreement.
I had been searching for sometime hoping a good honest company would approve my debt consolidation at a fair interest rate. Freedom Plus has exceeded my expectations! Thank you Freedom Plus and staff.
Made easy and don't feel stressed on getting things done on my end and on Freedom Plus end. Terrence made it easier and was very helpful and I hope he feels he does a wonderful job in what he is doing. He is polite courteous everything you need in an agent. I appreciate all he and Freedom Plus has done. Thank you very much. This is my first loan with Freedom Plus and I hope it is a good experience.
Casey M provided top notch, professional service. This is our first time getting a loan and were very nervous and ignorant to the process. Casey answered our questions and made us comfortable and confident that we were making a good decision. This decision is huge for us and will be a game changer for us. We received the offer in the mail just a few days ago, the process from start to finish was smooth and it was a bonus to have Casey as our Loan Consultant. He is an asset to your company and I hope you appreciate him as much as we do. Thanks!
Robin Fowler allen
Freedom Plus is the Best. My loan agent Frania made getting my loan a breeze. I was given all the terms I requested. I will over the couse of my loan save thousands. I would recommend Freedom Plus to anyone trying to get out from underneath high interest credit card debt. Thanks Frania. Robin Allen
Took less than 20 minutes for approval of my loan and less than a week to send payments to pay off debt! Very easy to work with and very polite on the phone!!
Melanie Jones Utler
I would highly recommend Freedom Plus for a personal loan. The process was very simple and smooth. Aleece R was my loan consultant. She provided a detail explanation as we moved through each stage of the process and maintained frequent communication with me throughout. Great experience with Freedom Plus!
Was an easy loan process. Was told I would be contacted 6 months after the loan was initiated for consideration of a refinance at a lower rate. No one has contacted me.