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6.5

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TROY CLARK Indio, CA

After being a loyal customer of one of your competitors for several years, I truly didn't think another company could earn my business. I was wrong! My representative Tia ,was amazing and followed through with everything promised. A very pleasurable experience. I would recommend to my family and friends with confidence. Much more of a personal approach with this company. Not just "on line" correspondence. Thank you!!

6 years ago

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Ron Beasley Greenbrier, AR

After reading some.of the negative reviews I have to say I was skepticle. Our loan adviser, Michael P, answered all our questions and made the entire process very simple. We just got approved today and are waiting the 7-10 days for our credit card to be paid off and ready to make our first payment to freedom plus and put this dent behind us in four years with a substantial savings in interest.

6 years ago

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Hattie King Norcross, GA

My experience was very very good my loan officer made everything so simple she kept me on point with every detail always informed me of all the things I needed and that I was approved which made me very very happy she was very knowledgeable everyone that I spoke to was very kind to me I would definitely refer there service to all friends that in need of consolidation there billa thanks everyone

6 years ago

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Phyllis Clifton, NJ

Just as I was feeling overwhelmed with the amount of credit card debt I had, I received a letter in the mail from FreedomPlus. I did a little research and decided to give them a call. So glad I did! Jenny H. was great! She walked me through everything I needed to know to make an informed decision about a loan. The conversation started on Wednesday, and by Thursday afternoon my documents were signed and completed. Such a simple process. Thank you Jenny! I can now breathe a sigh of relief; my worries are over :-)

6 years ago

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Paige McBrearty Knoxville, TN

Had the best experience ever working with Kisha L. on our loan. Her bubbly personality was amazing and put a smile on my face. She did a wonderful job of explaining everythign to us and got out loan done and closed is an amazing short amount of time. More companies need to hire people like her and they would do a much better job getting business. Thank you Kisha!

6 years ago

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Mary Ann Hayward Hayden, AL

Joe S was absolutely awesome, he was so easy to speak with and was knowledgeable, he never left you guessing on what was next, call back follow-up was outstanding. Joe explained everything in detail and answered all my questions where you could easily understand. Process took 1 day to closing, went over when payoffs and funds availability would be in account. Thank You Freedom Plus and Joe, Please thank your co-worker Debra for transferring me to you......

6 years ago

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Rita Vinson & James Vinson Jackson, TN

We had an awesome experience with Freedom Plus. Kelly G the loan consultant that helped us with our loan was amazing. We rate him 10 out of 10. We can not say enough good things about his professionalism handling our loan. You are blessed to have an employee like him. Thanks so much for helping us and we will give you great references in the future.

6 years ago

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Madelyne McNeal Memphis, TN

Kathy F. was very pleasant to work with. She was very knowledgeable and informative. There was a time when I couldn't talk with her and she understood and we agree upon a time when I could call her back to talk about my situation. My loan was approved in one days time. I would recommend Freedom Plus to anyone who needs a personal loan. Thanks to Kathy and Freedom Plus.

6 years ago

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Hector Salazar Richmond, VA

Donald S. was an expert from all aspects in his job. He went above and beyond to help me through the process of my loan. He called me and updated me every day on the status of my loan. Donnie was Very detailed and such a nice person, I felt that I found a new friend. I would recommend freedom plus to anyone who needs help consolidating debt or any other matter. I would highly recommend you guys to speak with Donald S. you will not regret it. Thanks Donnie for all your patience and great help.

6 years ago

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Jayne Blanchard Baltimore, MD

Andrea R. was very kind and thorough. She explained everything clearly and was super-helpful, When I was on the fence about signing the contract she explained the benefits to me and sent me a credit card payment calculator so I could see how long it would take to pay down my debt the time-honored way. It was a good experience from start to finish.

6 years ago

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Wendy Butts Riverdale, GA

Anthony worked with me and made the loan process flawless. I did not have one ounce of stress during the short application process. My husband and I decided to go with FreedomPlus because of their A+ rating with the Better Business Bureau and because a "live" person was involved with processing our application from start to finish. We highly recommended going the FreedomPlus route when seeking a personal loan. - Wendy B.

6 years ago

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Cheryl Ladera Ranch, CA

Started with Upgrade 7 days ago. No email, no phone call. My credit score is 690-700 so I would think it would be at least worthy of a call back. I moved on to Freedom plus, in less than 12 hours I was talking to a loan officer and signing documents. Interest rates reasonable and took care of my payoffs loans I wanted to consolidate. Meanwhile, still no word from Upgrade. Good thing I wasn’t on a sinking boat!

6 years ago

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Sheila Blackburn Claxton, GA

Amanda A. was our loan consultant. She is AWESOME!! She helped my husband and me to obtain a loan when no one else would. She work very diligently to get us the best option. Amanda made the process very easy and within a short period, we were approved and on our way!! I look forward to calling Freedomplus for future needs. Thanks Amanda for everything!!

6 years ago

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Shirley Pullen Tempe, AZ

It's sad that a couple dissatisfied customers can drag down their ratings! Most of them are 5's and you can't have 5's without having awesome Loan Consultants. Anthony P., Senior Loan Consultant, was so upfront and efficient and the process was so convenient I did it at work. Even though I was approved, Anthony gave me some good tips to increase my credit score after a forclosure in 2010. The rate is so much lower than the cards being paid off, and the payment lower than the combined payments I make monthly now. So I'm overly satisfied with the customer care and results.

6 years ago

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Allison Andrews Newport Beach, CA

FreedomPlus has been amazing! My loan agent Candyce S. was beyond awesome through the entire process. This was my first experience with a personal loan, and she exceeded all of my expectations, consistently going above and beyond to make sure I received the loan I needed. As for the company, they're great as well, they offered me super low interest rates, and no early pay-off fees, which was hard to find! All around it's been a wonderful experience and I will highly recommend them!

6 years ago Edited September 14, 2021

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Marvin cook Belmont, NC

I can’t say enough of good about FREEDOM PLUS, They were so helpful to me. The rep Daniel R walked me through the hole process and explained the difference between how my credit cards charge me interest and how they could help me solve the problem I had and he was right, cause I weighed out all my options and his was by far the best for me. THANKS: Freedom plus

6 years ago

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ROBERT GAGNE Reno, NV

My broker called me first thing in the morning, after receiving my application from the night before. We discussed everything pertaining to a personal loan with "F+" at enough length that I fully understood the process, (which in my case took a while). We started the process at around 9:am and he got my loan completed before 2:pm. If all their agents are as friendly, courteous, knowledgeable, and qualified as mine; (Keegan Allen), this company should be in business for a very long time. Thank you, Keegan. Sincerely, Bob Gagne'.

7 years ago Edited September 14, 2021

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Tim & Marla Loomis, CA

Treva was a very cordial and knowledgeable contact, my wife and I have been through many loan process over the past 25 years but not one was as quick clean and simple as the loan Treva walked us through, she delivered on every item she explained to us, was very involved with keeping us informed and letting us know what we were to expect. We closed and were funded in record time and it was a very comfortable experience. No pressure and or bait and switch during any of the terms and approval. Freedom Plus will get all our recommendations for anyone looking for a loan.

7 years ago

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Kendall Easterwood Boaz, AL

I was very skeptical at first. The first time Andrea called me I was thinking, “ I will ever go through with this”. However, after listening to her and getting multiple options to pay it off I was impressed. I will be saving around 7k by using FreedomPlus and that is amazing to me. Thanks a lot for everything and thanks to Andrea for being so helpful and knowledgeable!

7 years ago

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JOHN R. MORALES Orland Park, IL

My wife and I wanted to obtain a personal loan to address some debt issues that we needed to resolve. We worked with Tom E, who did an excellent job in working to meet our needs. The borrowing rate offered was fair, and the service provided by Tom was terrific to obtain our specific requirements. All in a matter of a few days. Call Tom E for great customer service, and to work with a professional willing to go the extra distance to meet your needs. John M.

7 years ago

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Thomas & Diane Longo Lewes, DE

Our representative from Freedom was Bobby V, he was the most informative person we have dealt with in a very long time.. He followed up with us through the entire process and explained everything clearly for us to understand. He is the Best!!!! He is a keeper, you don't find many financial personnel that caring.. If I lived near your office I 'd come in and give him a big hug. Thank You Diane Longo

7 years ago

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Imelda Doon

Freedom Plus company and its Loan officers/specialists were awesome! The loan process is simple and approval result is fast. Once approved, options are presented with competitive interest/APR's by which the applicant can select their loan needs and the payment scheme. My loan officer (Mr Nicholas H) is very helpful, friendly and knowledgeable. He guides me all the way until I completed the loan process. Thank you very much Freedom Plus. Your company and loan officers help more people get out from debt and back to financial stability. God bless and more power!

7 years ago

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Crystal Heggie

Jean was a great help and accommodating the difficulties I had with creditors. He was quick with discussing my situation with the underwriters and making the loan happen in a timely manner. He was very pleasant and communicate needs efficiently and effectively to get the job done. Extremely happy with the service and percentage rate offered by this company.

7 years ago

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Ramona Stanard El Cajon, CA

Andrea my representative, was very professional and helpful. She was very warm and down to earth. It was rather late in the day and she was still very happy to help me. It is not often you deal with a company who has such attentive and courteous people who are willing to make a difference by being accurate and polite. I would recommend your company to anyone who finds themselves in need of a loan quickly and without judgement. Thank you so much!

7 years ago

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Willie Balthrop Virginia Beach, VA

This was personal loan that was needed or a emergency remodel. They made the approval process smooth and seamless. Outstanding customer service. Charles helped me from the beginning and withing 3 hours, my loan application was taken, docs send underwriting completed and contract delivered. He was outstanding as to my need for the funds and processed everything timely. Thanks Charles.

7 years ago

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Jo DuVal Hubert, NC

Nicholas E is an outstanding loan officer and is also a go-getter. I went thorough Lending Tree to initiate our loan search. Freedom Plus was 4th in line on their listing. No sooner had the list come up when Nick called and told us about your loan process. He made everything so simple and the entire process only took a couple of days. The contract signing was easy enough that my husband and I had no difficulties [we are not completely computer literate] DocuSign made the process easy too. I feel strongly that Nick needs a raise immediately! Jo DuVal

7 years ago

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Patty A. Mount Juliet, TN

Freedom Plus made it extremely easy to do business with. The online application process was very simple. I immediately received offers for the loan I was requesting. The loan processor responded very quickly by phone and email keeping me aware of the process. My loan funded the very same day application was made. No hidden fees. A company who was interested in meeting my needs! Excellent customer service!

7 years ago

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Marisol Brownsville, TX

I found Freedom Plus through Lending Tree. I had clicked on debt consolidation & immediately received a phone call from Thomas. Once I explained to him that I wasn't looking into negotiation with any of my creditors, he clarified they could help me with a personal loan to consolidate my debt without having to do any negotiations. He then transferred me to Dana, who helped me with the entire process. Although I would've liked a lower interest rate & no origination fee, I know what my credit score looks like & am pleased that my new interest rate is considerably lower than what I currently have on my credit cards. Thank you, Thomas, for transferring me to Dana. And thank you so much for your help, Dana!!

7 years ago

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Chris I Pineville, LA

I am pleased overall with the quality of service and professionalism that Brittany gave me while helping me through the loan process. It was easy to get approved and the whole process took about 24 hours to complete and sign the loan documents. There are a couple of drawbacks, which may affect everyone differently. There is a loan origination fee up to 5% which you may get a discount on depending on your credit score. Your interest rate may be high as well depending on your credit score. That is the reason I am giving the rating of 9. I'm not pleased with those 2 factors, but I needed a loan and they provided it with no questions asked. My bills got paid within the 14 days like they promised, so I'm thankful for that. I called customer service for my welcome call once I received my funds and customer service was very professional and courteous and answered any questions I had. I was told to call back in 6 months and that if my credit score goes up and I made 6 consecutive payments without being late that my interest rate may drop. Overall I am very pleased with my decision to get a loan from Freedom Plus.

7 years ago

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SPA

Chloe was excellent in assisting me in getting approval for a debit consolidation loan. She was very personable and professional, asking additional questions to help reduce my interest rate. Chloe's years of experience definitely shines through while working with her customers. Thank you FreedomPlus in helping me consolidate my debit at a lower interest rate, and minimal origination fee. I would definitely recommend FreedomPlus and Chloe to assist you in consolidating your debt.

7 years ago

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Jeanne Lafauci

Ken was the loan officer I dealt with. I cannot express enough how wonderful he was. I was nervous at first because I had two loans out with lenders already and I had been thinking it would be so much easier to just pay one payment per month. I received an email today and decided to see if I could do that. Ken was so helpful. He made it so easy for me. I cannot believe how fast to get approved was. Thank you so much what wonderful customer service.

7 years ago

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James Grady

The application process was simple as stated in the review. I would like to have seen more information on the website though. After I applied online I was contacted quickly by a representative. I uploaded a few forms via a secure link and made arrangements to speak on the phone the next day. The company was prepared to do more that same day but I was busy and needed the extra time. The rest of the process was straight forward. The phone calls were on time and efficient. After a review of my credit report the representative went over the repayment options and I chose the one that best suited me. I was a bit worried that it might turn into some sort of high pressure experience but that didn't happen. The interest rates were clearly presented to me over the phone and I took a couple of hours to think and choose before committing to one. It was a good experience all together.

7 years ago

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Stacy Windows

Kathi Ferrari, who helped me with my consolidation loan, literally made me cry tears of joy as she shared my options. She was kind, attentive to my needs and quickly provided resolution. Kathi did an amazing job in getting my loan approved and all paperwork completed within hours on the same day to prepare the funding. Please tell her thank you.

7 years ago

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Tom Belvidere, IL

The process was actually quite simple. Cory was my loan originator and his rapid response in every step of the process was quite impressive. He left nothing to question. Things happened so fast I had to put the brakes on for a period of time so I could get my wife in the loop. I have been approved and have the final loan documents, now I hope the actual funding is as smooth as the origination. Good Job Cory!

7 years ago

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Kristi Davis Jefferson, GA

We are very pleased with the quality of service and the products offered by Freedom Plus loans. Scott L was a very kind, considerate and honest sales representative and his main focus was providing us with the best service and loan products without using high pressure sales tactics. We have worked with several other loan vendors but Scott at Freedom loans really stands above the rest. Most of all this company's transparency throughout the entire process deserves an applaud. Thank you for being upstanding in this business! Jason

7 years ago

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Holt Butt Portsmouth, VA

I would highly recommend this company for anyone who may be struggling with credit issues. I worked with Danny G, and I have to say the customer service he provided absolutely outstanding. With my situation Danny could have just told me I was wasting my time, but he believed in me and got me approved. I urge you to call FreedomPlus, but don't just call, when you do ask for Danny G, HE GETS THE JOB DONE!!!

8 years ago

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Ceceil Belong Silver Spring, MD

Finally I found a company whose underwriters valued my creditworthiness. The Senior Loan Consultant was very effective in helping me to get the loan application processed. The electronic process was simple and requested documentation was easy to provide. It was definitely the best experience I have ever had when applying and getting a personal loan!

8 years ago

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KL Schaumburg, IL

I highly recommend Freedom Plus. Ozzy provided excellent customer service and was super efficient in processing my loan. I am saving over $2K in interest by consolidating to this loan. The loan was processed within one day and the lenders were paid within a week! It was very easy and a fabulous experience!! I will definitely use this company again in the future!!

8 years ago

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Tony Barclay Washington, DC

[EMPLOYEE NAME REMOVED] service was superb. He was courteous, knowledgeable and very articulate in explaining the terms and conditions of the loan. The transaction lasted only for about 10 minutes and I received the loan in my bank account as timely in a few days as he had promised. He exemplified admirable professionalism. Tony Barclay July 21, 2016

8 years ago

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Jean C Gilbert, AZ

I was leery as a first time borrower but Nancy was extremely helpful and explained everything so well, I felt comfortable taking a loan from FreedomPlus. I even found out that her office was here in Arizona. She was courteous, knowledgeable and easy to talk to. The loan process was fast & efficient. I felt the terms of the loan were also reasonable. I had first looked into a car Title Loan and thank goodness I didn't take that route! I highly recommend FreedomPlus and hopefully you'll get to work with Nancy. Can't thank her and them enough!

8 years ago

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Asif Karbhari Herndon, VA

I was helped out by Cristian and he was amazing. He was a man of his word. Meaning, there were times where he had to call me back and would never fail to keep his word. He stayed late during his working hours to make sure that my Loan application process was completed and I was comfortable with all the terms. I do not call in for such loan application a lot, but this was a great experience and would like to work with Cris again if need be or recommend his name to any of my friends if they need a loan.

8 years ago

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Larry Chatham, IL

I applied on line and received a phone call from Ozzy Lara next. I was approve emailed my documents and received my money 3 day latter. With a fair rate. Fast & Friendly. But they did have a $250 loan fee which they deducted from my loan. I would use them again. Ozzy was very helpful and thorough. Process was streamline. It was a pleasure to do business with FreedomPlus.

8 years ago

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RebeccaWalker Newport News, VA

Osvaldo Lara helped me tremendously with my financial situation. I was told by Freedom Debt Relief that I did not qualify for a consolidation loan even though my credit score was 750. I agreed to enter their program, only to find out later , to my great dismay, that the program was going to destroy my credit. By providing me with the loan consolidation option, Freedom Plus has allowed me to get my debts into a manageable state without destroying my credit. Osvaldo was patient and persevering, and although he did not think that he could help me at first, he agreed to try and much to both our delight was able to after all. He rushed through the paper work, answered questions, and praised and reiterated my initial thought that a consolidation loan was in my best interest. He seemed to be as excited as I was that I was not making a huge financial mistake by continuing down the path with Freedom Debt relief, and seemed happy to have been a part of that process. I am grateful to Osvaldo and Freedom Plus, and I'm looking forward to working with them in the future. everyone gets over their heads sometimes when it comes to debt, and I am thrilled the Freedom Plus has agreed to lend me a hand up. Thanks again to Osvaldo Laralfor his help Rebecca Walker-new customer with Freedom Plus

8 years ago

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Arlene

Freedoms loan rep was great. Very easy to talk to very professional. Didn't take long at all,now we are on are way of getting out of debt. Very easy with docu sign. Would recommend them to my family and friends. Thanks for the help! Hope we can use you again in the future if we need too.

8 years ago

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Dominic S Rockville, MD

Freedom came to us via a Lending Tree inquire. The rep from Freedom was very professional and helpful. He asked for certain papers and files we sent them out very quickly and BAM! the loan was approved. I spoke with the rep on Monday and the funds were in my account Thursday morning. I was shocked. While the rate is high the process was quite easy and now we can move on to phase two. Thank you and if the need should arise again in the future you have our loyalty. and gratitude.

8 years ago

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Mary D. Houston, TX

The Loan Rep was professional and walked us through the process effortlesly. He asked us questions that helped us make clear decision on what would meet our needs. He communicated with us thru out the 2 day process. We docu signed on the third day and they confirmed that our loan would be deposited in our account within 72 hours. We did not have to leave our home!

8 years ago

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LTrivett Oxford, NC

My representative was professional, very informative, answered my questions without hesitation, and was very easy to contact. Every aspect of this process was prompt and transparent. I was impressed with how quickly he contacted me. Other lenders were calling me the next day. Too slow. Overall a very smooth process. I will utilize this company again for future loans. Thank you.

8 years ago

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Debbie Hardy, VA

We are very grateful for the help Freedom Plus was able to give us. The process was relatively simple and the Justin was very helpful. The interest rate was a little higher than I expected, but there is opportunity to lower it in six months, so that is great. If you are in a fix, I would recommend giving them a look see. They will not make you feel like you are a worthless human being because you need money. They treat you with dignity and are very compassionate. Thanks again Freedom Plus!

8 years ago

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Katherine CA

I just wanted to say thank you to Loretta with Freedomplus Loans. She was very helpful and walked me thru the entire process. She made it very simple. Loretta answered all my questions and responded quickly to my emails. I was dreading doing a debt consolidation. If I had known it was going to be this easy I would have done it sooner!! Thanks again Loretta

8 years ago

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Jami Greenfield, IN

Process was quick and easy. We worked with Kirk. He was very informative, personable, and did a GREAT job staying on top of things. We went over a few options to make sure we were getting into a loan payment that was comfortable for out lifestyle to take out a personal loan for home improvements, and payoff a couple of credit cards. I am personally in the lending business for Home Mortgages, and am familiar with the lending process. Having knowledge in how lending works, I was impressed with this Company & its process. Perfect for what we were needing!

8 years ago